# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=105

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 106

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## [Notifications Not Working for a Specific Forum Category](https://meta.discourse.org/t/notifications-not-working-for-a-specific-forum-category/356034)

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**Author:** [@omppatil](https://meta.discourse.org/u/omppatil)\
**Replies:** 5\
**Last updated:** [March 12, 2025, 3:47am UTC](https://meta.discourse.org/t/notifications-not-working-for-a-specific-forum-category/356034 "2025-03-12T03:47:38Z")

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Hello! I have multiple categories in my forum, and most users have subscribed to these categories with the subscription preference set to ‘Watching.’ Recently, an issue has arisen where users receive email and desktop n…

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## [Customising Discourse's web server behaviour using outlets](https://meta.discourse.org/t/customising-discourses-web-server-behaviour-using-outlets/356361)

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**Author:** [@supermathie](https://meta.discourse.org/u/supermathie)\
**Replies:** 3\
**Last updated:** [March 12, 2025, 2:14am UTC](https://meta.discourse.org/t/customising-discourses-web-server-behaviour-using-outlets/356361 "2025-03-12T02:14:11Z")

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Summary As of this commit the default nginx configuration for Discourse includes what are known as “outlets” - a supported way to inject additional statements into the nginx configuration in appropriate places. This cha…

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## [How Can I Modify SMTP Details?](https://meta.discourse.org/t/how-can-i-modify-smtp-details/356638)

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**Author:** [@Sharmila\_Saud](https://meta.discourse.org/u/Sharmila_Saud)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 2:02am UTC](https://meta.discourse.org/t/how-can-i-modify-smtp-details/356638 "2025-03-12T02:02:26Z")

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maybe i fill wrong SMTP Details But I want To Modify It How Can i do? i am not able to send email

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## [Is it possible to add an icon to create New Topic in the navbar?](https://meta.discourse.org/t/is-it-possible-to-add-an-icon-to-create-new-topic-in-the-navbar/356856)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 6\
**Last updated:** [March 12, 2025, 12:41am UTC](https://meta.discourse.org/t/is-it-possible-to-add-an-icon-to-create-new-topic-in-the-navbar/356856 "2025-03-12T00:41:14Z")

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One of the main features in a community is to add a new topic, but having the button scroll with the rest of the content, doesn’t seem “right” to me. Also, if I’m in a category where I can’t create a new topic (for examp…

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## [Is it possible to limit the number of images per post, regardless of TL?](https://meta.discourse.org/t/is-it-possible-to-limit-the-number-of-images-per-post-regardless-of-tl/356833)

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**Author:** [@tiwane1](https://meta.discourse.org/u/tiwane1)\
**Replies:** 3\
**Last updated:** [March 12, 2025, 12:22am UTC](https://meta.discourse.org/t/is-it-possible-to-limit-the-number-of-images-per-post-regardless-of-tl/356833 "2025-03-12T00:22:04Z")

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I haven’t been able to find this question answered in Meta, maybe I’m missing something. But in my site settings, I don’t see a setting that will limit the number of images one can include in a post, aside from the setti…

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## [Rebranding the ai spam detection account](https://meta.discourse.org/t/rebranding-the-ai-spam-detection-account/356869)

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**Author:** [@noahl](https://meta.discourse.org/u/noahl)\
**Replies:** 1\
**Last updated:** [March 12, 2025, 12:12am UTC](https://meta.discourse.org/t/rebranding-the-ai-spam-detection-account/356869 "2025-03-12T00:12:13Z")

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On a related note, is it “safe” to rebrand the account that is created for AI Spam Detection to work? For instance, out of the box, the created account looks like this - but we’d be able to change the username, name and…

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## [ERROR - execution expired (email)](https://meta.discourse.org/t/error-execution-expired-email/356703)

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**Author:** [@Mako-Poisoned](https://meta.discourse.org/u/Mako-Poisoned)\
**Replies:** 3\
**Last updated:** [March 11, 2025, 9:15pm UTC](https://meta.discourse.org/t/error-execution-expired-email/356703 "2025-03-11T21:15:46Z")

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In /admin I see this prompt for the first time: There are 91 email jobs that failed. Check your app.yml and ensure that the mail server settings are correct. See the failed jobs in Sidekiq. I sent a test email, and I w…

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## [Changes made to themes are only visible to logged in users](https://meta.discourse.org/t/changes-made-to-themes-are-only-visible-to-logged-in-users/356838)

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**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 2\
**Last updated:** [March 11, 2025, 7:54pm UTC](https://meta.discourse.org/t/changes-made-to-themes-are-only-visible-to-logged-in-users/356838 "2025-03-11T19:54:22Z")

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Changes made to themes are not visible to logged out users. Steps to replicate: Edit a theme: Add some code to Common \> After Header: Save the changes. Logged in view: Logged out view:

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## [Set Up Let's Encrypt with Second Domain for Existing Discourse Install](https://meta.discourse.org/t/set-up-lets-encrypt-with-second-domain-for-existing-discourse-install/356661)

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**Author:** [@oppman](https://meta.discourse.org/u/oppman)\
**Replies:** 5\
**Last updated:** [March 11, 2025, 7:46pm UTC](https://meta.discourse.org/t/set-up-lets-encrypt-with-second-domain-for-existing-discourse-install/356661 "2025-03-11T19:46:04Z")

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I have an existing discourse self-hosted install that is setup with https. https://community.old.domain works I want to set up https://community.new.domain I have forgotten how I set up Discourse initially. My questi…

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## [How does permalink normalization with regex work?](https://meta.discourse.org/t/how-does-permalink-normalization-with-regex-work/354671)

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**Author:** [@SubStrider](https://meta.discourse.org/u/SubStrider)\
**Replies:** 3\
**Last updated:** [March 11, 2025, 6:37pm UTC](https://meta.discourse.org/t/how-does-permalink-normalization-with-regex-work/354671 "2025-03-11T18:37:10Z")

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I went to this setting Admin \> Permalinks \> Settings Which says it will apply the regex before matching the permalink. I have an old xenforo forum URL which is http://localhost/threads/xyz-abc-is-ghp.223846/ And the …

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## [Unable to create new post -- exceeded available parameter key space 4 ActionController::BadRequest](https://meta.discourse.org/t/unable-to-create-new-post-exceeded-available-parameter-key-space-4-actioncontroller-badrequest/356827)

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**Author:** [@Adam\_Skalicky](https://meta.discourse.org/u/Adam_Skalicky)\
**Replies:** 2\
**Last updated:** [March 11, 2025, 5:55pm UTC](https://meta.discourse.org/t/unable-to-create-new-post-exceeded-available-parameter-key-space-4-actioncontroller-badrequest/356827 "2025-03-11T17:55:11Z")

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Hello :blob-wave-reverse: I was recently trying to make a post from markdown but encountered a 401 bad request message. Upon checking the logs, I found the following output: ==\> unicorn.stderr.log \<== Invalid or incom…

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## [Customisability in discourse?](https://meta.discourse.org/t/customisability-in-discourse/355634)

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**Author:** [@lilstranded](https://meta.discourse.org/u/lilstranded)\
**Replies:** 6\
**Last updated:** [March 11, 2025, 5:16pm UTC](https://meta.discourse.org/t/customisability-in-discourse/355634 "2025-03-11T17:16:20Z")

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I’ve been following Discourse for years but hesitated to switch since I’m not familiar with coding or command-line setups. However, the exciting features and open-source nature finally convinced me to migrate from XenFor…

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## [Terms & Data Protection in Easy Responsive Footer without login in closed community](https://meta.discourse.org/t/terms-data-protection-in-easy-responsive-footer-without-login-in-closed-community/356598)

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**Author:** [@blindzero](https://meta.discourse.org/u/blindzero)\
**Replies:** 4\
**Last updated:** [March 11, 2025, 10:56am UTC](https://meta.discourse.org/t/terms-data-protection-in-easy-responsive-footer-without-login-in-closed-community/356598 "2025-03-11T10:56:07Z")

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Hi everybody, I am self-hosting discourse for a closed community (registration + login nececssary). However for legal reasons we want to make two pages (pre-created “terms & conditions” & “data protection” pages) availa…

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## [Discourse is now installed. But This site can’t be reached](https://meta.discourse.org/t/discourse-is-now-installed-but-this-site-can-t-be-reached/356773)

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**Author:** [@Sharmila\_Saud](https://meta.discourse.org/u/Sharmila_Saud)\
**Replies:** 2\
**Last updated:** [March 11, 2025, 10:49am UTC](https://meta.discourse.org/t/discourse-is-now-installed-but-this-site-can-t-be-reached/356773 "2025-03-11T10:49:04Z")

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Discourse is now installed. Log into your admin account in a browser to continue configuring Discourse. But When i open my domain i face this issue This site can’t be reached domain.com refused to connect. Try: Ch…

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## [Help with category and tag organisation](https://meta.discourse.org/t/help-with-category-and-tag-organisation/356756)

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**Author:** [@becl](https://meta.discourse.org/u/becl)\
**Replies:** 2\
**Last updated:** [March 11, 2025, 7:51am UTC](https://meta.discourse.org/t/help-with-category-and-tag-organisation/356756 "2025-03-11T07:51:47Z")

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I need a little help with organising categories and tags. The forum I am creating has a general theme where there will be categories for everyone related to said theme. I also want people to be able to discuss by countr…

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## [Displaying Subcategories like the Discourse Community](https://meta.discourse.org/t/displaying-subcategories-like-the-discourse-community/356753)

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**Author:** [@becl](https://meta.discourse.org/u/becl)\
**Replies:** 2\
**Last updated:** [March 11, 2025, 7:42am UTC](https://meta.discourse.org/t/displaying-subcategories-like-the-discourse-community/356753 "2025-03-11T07:42:36Z")

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Hi, I wonder if anyone can tell me how I create my subcategories to display like this as boxes, as they do on the discourse documentation category. https://meta.discourse.org/c/documentation/10 I found this link on my…

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## [Why is my site not showin up in Discourse Discover (hhf tech)](https://meta.discourse.org/t/why-is-my-site-not-showin-up-in-discourse-discover-hhf-tech/355968)

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**Author:** [@hhf.technology](https://meta.discourse.org/u/hhf.technology)\
**Replies:** 11\
**Last updated:** [March 11, 2025, 1:29am UTC](https://meta.discourse.org/t/why-is-my-site-not-showin-up-in-discourse-discover-hhf-tech/355968 "2025-03-11T01:29:36Z")

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my forum is not discoverable. i didn’t knew it. my users told me HHF Technology Forums - We invite you to dive into discussions, ask questions, and share your insights with fellow members. Your participation enriches o…

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## [Discourse update error with Terser](https://meta.discourse.org/t/discourse-update-error-with-terser/355057)

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**Author:** [@BrianC](https://meta.discourse.org/u/BrianC)\
**Replies:** 5\
**Last updated:** [March 11, 2025, 12:42am UTC](https://meta.discourse.org/t/discourse-update-error-with-terser/355057 "2025-03-11T00:42:02Z")

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Hi everyone, I’m having trouble updating my Discourse forum through the admin panel, and I could use some help figuring out what’s going wrong. When I try to update, I get an error message, and it stops the whole proces…

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## [Translation missing: en.dashboard.problem.sidekiq\_check](https://meta.discourse.org/t/translation-missing-en-dashboard-problem-sidekiq-check/355343)

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**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 1\
**Last updated:** [March 11, 2025, 12:41am UTC](https://meta.discourse.org/t/translation-missing-en-dashboard-problem-sidekiq-check/355343 "2025-03-11T00:41:14Z")

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Does anyone know if there’s a way to fix this in the dashboard, or is it a bug? The dashboard says: Translation missing: en.dashboard.problem.sidekiq\_check but when I search through Site Texts, I don’t see a setting…

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## [Determining whether my VPS needs any upgrades (generally)](https://meta.discourse.org/t/determining-whether-my-vps-needs-any-upgrades-generally/351398)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 20\
**Last updated:** [March 10, 2025, 8:02pm UTC](https://meta.discourse.org/t/determining-whether-my-vps-needs-any-upgrades-generally/351398 "2025-03-10T20:02:34Z")

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Continuing the discussion from Upgrade failed spectacularily: What is the best way to check whether my VPS needs any upgrades, before performing a Discourse update? Thanks.

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## [Moving to New Server woes](https://meta.discourse.org/t/moving-to-new-server-woes/356493)

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**Author:** [@Samir\_Faci](https://meta.discourse.org/u/Samir_Faci)\
**Replies:** 16\
**Last updated:** [March 10, 2025, 7:34pm UTC](https://meta.discourse.org/t/moving-to-new-server-woes/356493 "2025-03-10T19:34:29Z")

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I am moving my discourse installation to a new server, DNS etc is all already patched up, valid SSL certificates on the server I copied the /var/discourse folder from server A to server B and trying to rebuild it but i’m…

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## [Inappropriate posts are spamming the Anthias Discourse forums](https://meta.discourse.org/t/inappropriate-posts-are-spamming-the-anthias-discourse-forums/356644)

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**Author:** [@nicomiguelino](https://meta.discourse.org/u/nicomiguelino)\
**Replies:** 4\
**Last updated:** [March 10, 2025, 5:39pm UTC](https://meta.discourse.org/t/inappropriate-posts-are-spamming-the-anthias-discourse-forums/356644 "2025-03-10T17:39:06Z")

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Inappropriate (almost all of them being explicit) topics have been flooding the Anthias Discourse forums (https://forums.screenly.io/) this weekend. We would like to ask for help about this issue. We already added rule…

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## [How to add more emojis to like button](https://meta.discourse.org/t/how-to-add-more-emojis-to-like-button/356629)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 1\
**Last updated:** [March 10, 2025, 3:47pm UTC](https://meta.discourse.org/t/how-to-add-more-emojis-to-like-button/356629 "2025-03-10T15:47:16Z")

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My Discourse only shows a heart for the like button. There is no set of choices. But this forum shows 14 choices when the like button is selected. How does one enable that?

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## [Notify backend about chat reads](https://meta.discourse.org/t/notify-backend-about-chat-reads/356632)

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**Author:** [@hosna](https://meta.discourse.org/u/hosna)\
**Replies:** 0\
**Last updated:** [March 10, 2025, 3:46pm UTC](https://meta.discourse.org/t/notify-backend-about-chat-reads/356632 "2025-03-10T15:46:12Z")

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I need to notify my backend when a chat is read by user. I didnt find any webhook for this. What can I do?

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## [Specifically for 3.4.0.beta4 -- what are the system requirements?](https://meta.discourse.org/t/specifically-for-3-4-0-beta4-what-are-the-system-requirements/351415)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 6\
**Last updated:** [March 10, 2025, 3:39pm UTC](https://meta.discourse.org/t/specifically-for-3-4-0-beta4-what-are-the-system-requirements/351415 "2025-03-10T15:39:34Z")

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I don’t want to run into upgrade problems like Update “3.4.0.beta4” failed or Upgrade failed spectacularily – or the email-related problems like Severe Email Issue since last update a couple days ago - 3.4.0.beta4-dev or…

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## ["A new version (...) of configuration file /etc/ssh/sshd\_config is available, but the version installed currently has been locally modified"](https://meta.discourse.org/t/a-new-version-of-configuration-file-etc-ssh-sshd-config-is-available-but-the-version-installed-currently-has-been-locally-modified/356625)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 0\
**Last updated:** [March 10, 2025, 3:10pm UTC](https://meta.discourse.org/t/a-new-version-of-configuration-file-etc-ssh-sshd-config-is-available-but-the-version-installed-currently-has-been-locally-modified/356625 "2025-03-10T15:10:53Z")

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Continuing the discussion from Updating I get a "Configuring openssh-server" message about the "sshd\_config" file: I got the same message. I too chose to keep the local version, and things seem to work. But could someo…

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## [I have error when upgrade latest discourse](https://meta.discourse.org/t/i-have-error-when-upgrade-latest-discourse/352105)

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**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 8\
**Last updated:** [March 10, 2025, 1:22pm UTC](https://meta.discourse.org/t/i-have-error-when-upgrade-latest-discourse/352105 "2025-03-10T13:22:57Z")

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I have error when upgrade latest discourse: Checking for extension updates notice Your installation contains extensions that should be updated with the ALTER EXTENSION command. The file …

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## [Developer needed to categorize and add multiple sign-in methods](https://meta.discourse.org/t/developer-needed-to-categorize-and-add-multiple-sign-in-methods/356478)

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**Author:** [@Amjed.akasheh](https://meta.discourse.org/u/Amjed.akasheh)\
**Replies:** 1\
**Last updated:** [March 9, 2025, 11:24am UTC](https://meta.discourse.org/t/developer-needed-to-categorize-and-add-multiple-sign-in-methods/356478 "2025-03-09T11:24:41Z")

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I need somebody to help me with a website that build on github, discourse. Create a map, categorize, sub categorize. And sign in by google/facebook…..

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## [Why is 2FA incompatible with Associated Accounts?](https://meta.discourse.org/t/why-is-2fa-incompatible-with-associated-accounts/355387)

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**Author:** [@aidanheerdegen](https://meta.discourse.org/u/aidanheerdegen)\
**Replies:** 1\
**Last updated:** [March 10, 2025, 12:09pm UTC](https://meta.discourse.org/t/why-is-2fa-incompatible-with-associated-accounts/355387 "2025-03-10T12:09:31Z")

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It seems 2FA is mutually exclusive with associated accounts: Why is this? We’d like our users to add an external OpenID Connect service, but currently they have to make their accounts less secure to do so.

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## [United states map](https://meta.discourse.org/t/united-states-map/356531)

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**Author:** [@Amjed.akasheh](https://meta.discourse.org/u/Amjed.akasheh)\
**Replies:** 2\
**Last updated:** [March 10, 2025, 9:31am UTC](https://meta.discourse.org/t/united-states-map/356531 "2025-03-10T09:31:42Z")

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How can I add a map? Similar to craigslist. I need it automated way, to have all cities and States. And for worldwide in the future.

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