# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=106

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 107

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## [Setting up Oracle Cloud’s free SMTP service for your Discourse community](https://meta.discourse.org/t/setting-up-oracle-cloud-s-free-smtp-service-for-your-discourse-community/356451)

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**Author:** [@qingfeng1024](https://meta.discourse.org/u/qingfeng1024)\
**Replies:** 0\
**Last updated:** [March 9, 2025, 5:10am UTC](https://meta.discourse.org/t/setting-up-oracle-cloud-s-free-smtp-service-for-your-discourse-community/356451 "2025-03-09T05:10:13Z")

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Introduction Setting up Oracle Cloud’s free SMTP service for your Discourse community is a great way to manage and automate email notifications without incurring high costs. When using Oracle Cloud Infrastructure (OCI) …

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## [Thumbnails loading issue in Subcategory link](https://meta.discourse.org/t/thumbnails-loading-issue-in-subcategory-link/356436)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 2\
**Last updated:** [March 9, 2025, 3:10am UTC](https://meta.discourse.org/t/thumbnails-loading-issue-in-subcategory-link/356436 "2025-03-09T03:10:08Z")

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This only happens when you visit a parent category, then click one of the subcategory links. If you go to the subcategory directly from the url or from the categories page, this does not happen. If you refresh the page, …

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## [A little help with a CSS selector?](https://meta.discourse.org/t/a-little-help-with-a-css-selector/356153)

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**Author:** [@Turtle](https://meta.discourse.org/u/Turtle)\
**Replies:** 17\
**Last updated:** [March 8, 2025, 9:08pm UTC](https://meta.discourse.org/t/a-little-help-with-a-css-selector/356153 "2025-03-08T21:08:27Z")

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Hey, Since there’s no shield icon or any indication of being a staff user for messages in chat, I wanted to slightly color their usernames. I found the selector but I ran into trouble figuring out a way to select staff …

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## [Discourse Refused Connection on Port 443 and 80 After Install Fix on Digital Ocean](https://meta.discourse.org/t/discourse-refused-connection-on-port-443-and-80-after-install-fix-on-digital-ocean/356325)

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**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 6\
**Last updated:** [March 8, 2025, 7:16pm UTC](https://meta.discourse.org/t/discourse-refused-connection-on-port-443-and-80-after-install-fix-on-digital-ocean/356325 "2025-03-08T19:16:43Z")

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Thought i’d give anyone a possible fix after I just encountered this problem of refused connection on ports 443 and 80 after a Discourse install on Digital Ocean. My schoolboy error was closing the console when redis sa…

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## [Forum updated, several bugs (sidekiq not running)](https://meta.discourse.org/t/forum-updated-several-bugs-sidekiq-not-running/351039)

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**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 8\
**Last updated:** [March 8, 2025, 2:40pm UTC](https://meta.discourse.org/t/forum-updated-several-bugs-sidekiq-not-running/351039 "2025-03-08T14:40:45Z")

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Our forum updated 2 days ago to the “February 2025 stable” version (not sure how to find the exact version number). Our members have noticed several bugs: People aren’t getting notifications for replies. People are ha…

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## [Like symbol in blue color after update to 3.5.0.beta2-dev](https://meta.discourse.org/t/like-symbol-in-blue-color-after-update-to-3-5-0-beta2-dev/356389)

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**Author:** [@Alfi](https://meta.discourse.org/u/Alfi)\
**Replies:** 2\
**Last updated:** [March 8, 2025, 1:52pm UTC](https://meta.discourse.org/t/like-symbol-in-blue-color-after-update-to-3-5-0-beta2-dev/356389 "2025-03-08T13:52:37Z")

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Hi, Not really a delicate matter but after the above-mentioned update, some users have the Like heart in blue colour while others remained in red like in previous version. Is there a newly introduced parameter in the p…

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## [Stopping spam on a site](https://meta.discourse.org/t/stopping-spam-on-a-site/356385)

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**Author:** [@csmu](https://meta.discourse.org/u/csmu)\
**Replies:** 2\
**Last updated:** [March 8, 2025, 11:13am UTC](https://meta.discourse.org/t/stopping-spam-on-a-site/356385 "2025-03-08T11:13:53Z")

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I’m on a discourse site that looks like it’s being hosted by discourse dig community.taiga.io | grep taiga ; \<\<\>\> DiG 9.10.6 \<\<\>\> community.taiga.io ;community.taiga.io. IN A community.taiga.io. 3939 IN CNAME taiga.hos…

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## [Delete topics automatically after N days inside a category](https://meta.discourse.org/t/delete-topics-automatically-after-n-days-inside-a-category/356386)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 2\
**Last updated:** [March 8, 2025, 11:01am UTC](https://meta.discourse.org/t/delete-topics-automatically-after-n-days-inside-a-category/356386 "2025-03-08T11:01:54Z")

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Some topics have that rule of being locked 30 days after the last reply, so I would assume this is set on a Category level? Is it possible to do the same, but completely delete topics? I know I can set a timer on a top…

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## [Using the \`optional\_tags\` token in Email templates](https://meta.discourse.org/t/using-the-optional-tags-token-in-email-templates/331522)

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**Author:** [@jrack](https://meta.discourse.org/u/jrack)\
**Replies:** 1\
**Last updated:** [March 8, 2025, 7:24am UTC](https://meta.discourse.org/t/using-the-optional-tags-token-in-email-templates/331522 "2025-03-08T07:24:25Z")

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Discourse v3.2.1 Had a request for including tags for Post notifications to Users to include the Topic Tags. Felt like it would be a slam dunk based on Customizing specific system email templates and %{optional\_tags} w…

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## [CPU usage increases steadily](https://meta.discourse.org/t/cpu-usage-increases-steadily/356007)

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**Author:** [@thoka](https://meta.discourse.org/u/thoka)\
**Replies:** 14\
**Last updated:** [March 8, 2025, 6:01am UTC](https://meta.discourse.org/t/cpu-usage-increases-steadily/356007 "2025-03-08T06:01:49Z")

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I see this Sidekiq CPU usage pattern (the growing part is Sideqik): Maybe connected with Increased CPU Usage since 3.4.0.beta4-dev ( 58f75ed205 ) upgrade? How should I investigate?

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## [Issues with Blocked Words](https://meta.discourse.org/t/issues-with-blocked-words/356310)

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**Author:** [@ARMADILLO](https://meta.discourse.org/u/ARMADILLO)\
**Replies:** 9\
**Last updated:** [March 7, 2025, 11:41pm UTC](https://meta.discourse.org/t/issues-with-blocked-words/356310 "2025-03-07T23:41:42Z")

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Hi, So, on this forum I am an admin on, I was trying to update moderation guidelines I had set. Anyways, when I went to save the edit, the system told me that the words “short,” and “shouldn’t” were banned. I went into …

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## [Soft-delete override?](https://meta.discourse.org/t/soft-delete-override/356320)

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**Author:** [@Shoq](https://meta.discourse.org/u/Shoq)\
**Replies:** 4\
**Last updated:** [March 7, 2025, 11:34pm UTC](https://meta.discourse.org/t/soft-delete-override/356320 "2025-03-07T23:34:39Z")

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Is there any way an admin can override soft-deletes on a case-by-case basis, or is setting Permanent deletes in the console our only option (server admin is on holiday) We’re prototyping and the pink remnants are distra…

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## [Static dir + file for Domain verification](https://meta.discourse.org/t/static-dir-file-for-domain-verification/317705)

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**Author:** [@Timothy\_Vail](https://meta.discourse.org/u/Timothy_Vail)\
**Replies:** 10\
**Last updated:** [March 7, 2025, 11:28pm UTC](https://meta.discourse.org/t/static-dir-file-for-domain-verification/317705 "2025-03-07T23:28:12Z")

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I am setting up Stripe for my subscription plugin. It has an added feature for apple pay and Link payment methods. I need to setup a verification file at mydomain.com/.well-known/apple-developer-merchantid-domain-asso…

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## [What have I done? lol. Notifications copy in "admins" inbox](https://meta.discourse.org/t/what-have-i-done-lol-notifications-copy-in-admins-inbox/356290)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 4\
**Last updated:** [March 7, 2025, 4:36pm UTC](https://meta.discourse.org/t/what-have-i-done-lol-notifications-copy-in-admins-inbox/356290 "2025-03-07T16:36:53Z")

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I don’t know if this is one of the changes that came with the last upgrade. Most likely, I think I touched a setting and created this issue myself. In the past week, I started for the first time getting messages in the …

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## [Unable to login, getting a 500 Internal Server Error for /session](https://meta.discourse.org/t/unable-to-login-getting-a-500-internal-server-error-for-session/356182)

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**Author:** [@hat\_trick](https://meta.discourse.org/u/hat_trick)\
**Replies:** 2\
**Last updated:** [March 7, 2025, 7:57pm UTC](https://meta.discourse.org/t/unable-to-login-getting-a-500-internal-server-error-for-session/356182 "2025-03-07T19:57:04Z")

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Hi, My production.log shows I monitored the following log files, but nothing came up or there was no additional info as to what was causing the 500 error. log/production\_errors.log log/unicorn.stderr.log log/unico…

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## [How to prevent accounts in anonymous mode from earning the SQL badge?](https://meta.discourse.org/t/how-to-prevent-accounts-in-anonymous-mode-from-earning-the-sql-badge/356345)

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**Author:** [@copymonopoly](https://meta.discourse.org/u/copymonopoly)\
**Replies:** 0\
**Last updated:** [March 7, 2025, 7:54pm UTC](https://meta.discourse.org/t/how-to-prevent-accounts-in-anonymous-mode-from-earning-the-sql-badge/356345 "2025-03-07T19:54:25Z")

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Temporary anonymous accounts are earning the SQL badge, especially some limited-edition badges, and this issue is really giving me a headache.

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## [Icons next to categories](https://meta.discourse.org/t/icons-next-to-categories/287575)

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**Author:** [@psybox](https://meta.discourse.org/u/psybox)\
**Replies:** 11\
**Last updated:** [March 7, 2025, 7:41pm UTC](https://meta.discourse.org/t/icons-next-to-categories/287575 "2025-03-07T19:41:08Z")

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so I have installed the plugin - but see no way of actually putting an icon next to a category. Under manage categories, there are images - but not related to FA or svg. Im using the default light theme on self hosted in…

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## [Re; Granular (admin) permissions](https://meta.discourse.org/t/re-granular-admin-permissions/356237)

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**Author:** [@oddjobz](https://meta.discourse.org/u/oddjobz)\
**Replies:** 9\
**Last updated:** [March 7, 2025, 7:01pm UTC](https://meta.discourse.org/t/re-granular-admin-permissions/356237 "2025-03-07T19:01:03Z")

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Hi, I’d like to be able to delegate the maintenance of “Watched Words” to a specific moderator, rather than giving him full admin permission. I can’t seem to see if / how this can be done. Is it possible, or is it planne…

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## [Topic URL to include its Category](https://meta.discourse.org/t/topic-url-to-include-its-category/39996)

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**Author:** [@stevenpslade](https://meta.discourse.org/u/stevenpslade)\
**Replies:** 9\
**Last updated:** [March 7, 2025, 6:29pm UTC](https://meta.discourse.org/t/topic-url-to-include-its-category/39996 "2025-03-07T18:29:10Z")

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I am investigating the possibility of including the category in the topic URL for retargeting purposes. For example: https://meta.discourse.org/t/support/where-can-i-create-tags/31094 or https://meta.discourse.org/suppo…

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## [Help me understand how Discourse and S3 work together](https://meta.discourse.org/t/help-me-understand-how-discourse-and-s3-work-together/356328)

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**Author:** [@Yt.w](https://meta.discourse.org/u/Yt.w)\
**Replies:** 0\
**Last updated:** [March 7, 2025, 6:28pm UTC](https://meta.discourse.org/t/help-me-understand-how-discourse-and-s3-work-together/356328 "2025-03-07T18:28:42Z")

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I want to understand how Discourse and S3 work together in detail. Previously, I used S3 (B2), but for some reasons, I paused using S3 (B2) and rebuilt my site. However, today I found that some CSS stylesheets of theme c…

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## [How to disable zoom on mobile PWA and Safari?](https://meta.discourse.org/t/how-to-disable-zoom-on-mobile-pwa-and-safari/356316)

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**Author:** [@Yt.w](https://meta.discourse.org/u/Yt.w)\
**Replies:** 4\
**Last updated:** [March 7, 2025, 5:54pm UTC](https://meta.discourse.org/t/how-to-disable-zoom-on-mobile-pwa-and-safari/356316 "2025-03-07T17:54:05Z")

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I want to disable zoom on mobile PWA and Safari, it’s quite annoying. I tried adding the following meta tag: \<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" /\> …

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## [Why does my sidebar menu colour differ on different laptops](https://meta.discourse.org/t/why-does-my-sidebar-menu-colour-differ-on-different-laptops/356212)

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**Author:** [@Darun\_DP](https://meta.discourse.org/u/Darun_DP)\
**Replies:** 5\
**Last updated:** [March 7, 2025, 5:01pm UTC](https://meta.discourse.org/t/why-does-my-sidebar-menu-colour-differ-on-different-laptops/356212 "2025-03-07T17:01:29Z")

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Hi, I have setup my Discourse platform but the sidebar menu has one highlighted color in my Laptop and a darker color in other laptop.

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## [How to Use Ollama With Embeddings](https://meta.discourse.org/t/how-to-use-ollama-with-embeddings/356292)

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**Author:** [@dubwoc](https://meta.discourse.org/u/dubwoc)\
**Replies:** 2\
**Last updated:** [March 7, 2025, 1:58pm UTC](https://meta.discourse.org/t/how-to-use-ollama-with-embeddings/356292 "2025-03-07T13:58:01Z")

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Happy to start another thread if that is more appropriate. Very helpful overall in this thread with getting Ollama up and running thank you! I am trying to get Ollama working with embeddings as well and despite entering…

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## [How to add Assign to the post menu?](https://meta.discourse.org/t/how-to-add-assign-to-the-post-menu/356145)

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**Author:** [@appeltaartje](https://meta.discourse.org/u/appeltaartje)\
**Replies:** 6\
**Last updated:** [March 7, 2025, 3:42pm UTC](https://meta.discourse.org/t/how-to-add-assign-to-the-post-menu/356145 "2025-03-07T15:42:46Z")

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After enabling the Assign plugin I cannot find how to add the Assign button to the post menu. Does anyone know how to do this? Is it related to this update that Assign is not available in the Post menu settings? Upcoming…

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## [Getting discourse ai to work with ollama locally](https://meta.discourse.org/t/getting-discourse-ai-to-work-with-ollama-locally/353614)

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**Author:** [@hendersj](https://meta.discourse.org/u/hendersj)\
**Replies:** 13\
**Last updated:** [February 20, 2025, 8:43pm UTC](https://meta.discourse.org/t/getting-discourse-ai-to-work-with-ollama-locally/353614 "2025-02-20T20:43:51Z")

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Curious if anyone has gotten this to work with ollama locally?

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## [When user can delete own topics/posts](https://meta.discourse.org/t/when-user-can-delete-own-topics-posts/356252)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 0\
**Last updated:** [March 7, 2025, 1:48pm UTC](https://meta.discourse.org/t/when-user-can-delete-own-topics-posts/356252 "2025-03-07T13:48:54Z")

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Let’s say Max post deletions per minute (Maximum number of posts a user can delete per minute. Set to 0 to disable post deletions.) and Max post deletions per day (Maximum number of posts a user can delete per day. Set t…

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## [Unexpected formatting in triple-tick code blocks](https://meta.discourse.org/t/unexpected-formatting-in-triple-tick-code-blocks/356101)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 5\
**Last updated:** [March 7, 2025, 12:59pm UTC](https://meta.discourse.org/t/unexpected-formatting-in-triple-tick-code-blocks/356101 "2025-03-07T12:59:43Z")

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I know a new editor is in the works, but presumably the underlying markdown will be the same, and its interpolation will stay the same, so… In triple-backtick (\`\`\`) code blocks, I’ve noticed that some formatting is impr…

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## [API Error 422 for Invite Emails to users with existing account](https://meta.discourse.org/t/api-error-422-for-invite-emails-to-users-with-existing-account/356168)

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**Author:** [@Nick-Permaculture](https://meta.discourse.org/u/Nick-Permaculture)\
**Replies:** 3\
**Last updated:** [March 7, 2025, 12:02am UTC](https://meta.discourse.org/t/api-error-422-for-invite-emails-to-users-with-existing-account/356168 "2025-03-07T00:02:03Z")

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Hello team, I’m trying to setup an automation via Make.com to automatically invite users who purchase a new product from Kajabi to Discourse while adding them to a new group. The issue is most (though not all!) of the …

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## [Uploaded images are broken after subdomain change](https://meta.discourse.org/t/uploaded-images-are-broken-after-subdomain-change/356144)

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**Author:** [@Mako-Poisoned](https://meta.discourse.org/u/Mako-Poisoned)\
**Replies:** 1\
**Last updated:** [March 6, 2025, 8:51pm UTC](https://meta.discourse.org/t/uploaded-images-are-broken-after-subdomain-change/356144 "2025-03-06T20:51:17Z")

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I recently changed the subdomain of my existing self hosted discourse. Upon doing so, every uploaded image (including gifs posted from tenor from the discourse gifs plugin) is broken. Is there a way to fix this? edit: …

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## [Upgrade fails (again :) )](https://meta.discourse.org/t/upgrade-fails-again/355158)

<div class="topic-metadata">

**Author:** [@Peter\_Backgren](https://meta.discourse.org/u/Peter_Backgren)\
**Replies:** 12\
**Last updated:** [March 6, 2025, 8:43pm UTC](https://meta.discourse.org/t/upgrade-fails-again/355158 "2025-03-06T20:43:20Z")

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Switching domain provider and also forum domain so better upgrade first… bad idea, forgot that 50% of my discourse upgrades fail :frowning: . Maybe a problem with “gem ‘mini\_racer’” and found some too old distro/gcc com…

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