# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=11&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 12

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## [Can I identify what caused this specific notification](https://meta.discourse.org/t/can-i-identify-what-caused-this-specific-notification/402276)

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**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 8\
**Last updated:** [May 15, 2026, 8:57am UTC](https://meta.discourse.org/t/can-i-identify-what-caused-this-specific-notification/402276 "2026-05-15T08:57:58Z")

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Is it possible for me to find out what triggered this notification? Just like the reply notification\[1\] it doesn’t appear in my unread notifications at /u/moin/notifications?filter=unread. which has its own to…

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## [How to make a redirect from non-existent pages](https://meta.discourse.org/t/how-to-make-a-redirect-from-non-existent-pages/402807)

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**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 3\
**Last updated:** [May 13, 2026, 8:55am UTC](https://meta.discourse.org/t/how-to-make-a-redirect-from-non-existent-pages/402807 "2026-05-13T08:55:44Z")

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When a user visits a non-existent page, it displays the error “Error. This page does not exist or is hidden from public view.” Is it possible to redirect users from such pages to the desired page?

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## [Is it possible to embed Discourse into a Salesforce Community (Experience Cloud site) using an iframe? If yes, how?](https://meta.discourse.org/t/is-it-possible-to-embed-discourse-into-a-salesforce-community-experience-cloud-site-using-an-iframe-if-yes-how/402712)

<div class="topic-metadata">

**Author:** [@Pavel\_Kravets](https://meta.discourse.org/u/Pavel_Kravets)\
**Replies:** 1\
**Last updated:** [May 12, 2026, 3:48pm UTC](https://meta.discourse.org/t/is-it-possible-to-embed-discourse-into-a-salesforce-community-experience-cloud-site-using-an-iframe-if-yes-how/402712 "2026-05-12T15:48:53Z")

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I’m using the Business Trial and following this article. LWC is being used as the wrapper for Discourse. Since LWC doesn’t allow adding the and tags to the HTML markup, I downloaded the JavaScript library from myDiscou…

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## [How to remove "Log in with your access key"](https://meta.discourse.org/t/how-to-remove-log-in-with-your-access-key/402697)

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**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 1\
**Last updated:** [May 11, 2026, 8:28pm UTC](https://meta.discourse.org/t/how-to-remove-log-in-with-your-access-key/402697 "2026-05-11T20:28:26Z")

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How to remove “Log in with your access key”?

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## [Which "seems unclear, is it a complete sentence?" is the right one to change?](https://meta.discourse.org/t/which-seems-unclear-is-it-a-complete-sentence-is-the-right-one-to-change/229054)

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**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 7\
**Last updated:** [May 11, 2026, 6:11pm UTC](https://meta.discourse.org/t/which-seems-unclear-is-it-a-complete-sentence-is-the-right-one-to-change/229054 "2026-05-11T18:11:12Z")

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I wonder whether the default wording should be changed from: Body seems unclear, is it a complete sentence? OK It needs to explain that it’s just not accepting what the user has written. The “OK” option is ambiguou…

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## [Badges Error launching](https://meta.discourse.org/t/badges-error-launching/402594)

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**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 20\
**Last updated:** [May 11, 2026, 11:36am UTC](https://meta.discourse.org/t/badges-error-launching/402594 "2026-05-11T11:36:38Z")

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https://www.910500.xyz/badges What’s the reason? That caused the unit to have errors.

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## ["New topic approval" and "New reply approval" require global default values](https://meta.discourse.org/t/new-topic-approval-and-new-reply-approval-require-global-default-values/402590)

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**Author:** [@Noble\_Fish](https://meta.discourse.org/u/Noble_Fish)\
**Replies:** 0\
**Last updated:** [May 10, 2026, 9:46am UTC](https://meta.discourse.org/t/new-topic-approval-and-new-reply-approval-require-global-default-values/402590 "2026-05-10T09:46:46Z")

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It’s great to see these two features, especially that they can be set separately for each different category in multiple modes. However, if I want to set up a group where every user in that group must have their posts r…

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## [Self Hosted, AWS Lightsail and Ubuntu](https://meta.discourse.org/t/self-hosted-aws-lightsail-and-ubuntu/402512)

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**Author:** [@fuse](https://meta.discourse.org/u/fuse)\
**Replies:** 3\
**Last updated:** [May 9, 2026, 9:41pm UTC](https://meta.discourse.org/t/self-hosted-aws-lightsail-and-ubuntu/402512 "2026-05-09T21:41:57Z")

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Long topic title… whew! :flushed\_face::roll\_eyes::grin: Anyone else running self hosted on AWS Lightsail? Out of curiosity I went and looked at the self install instructions today, noted Ubuntu LTS was the recommendati…

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## [How to make user-fields support multi-language](https://meta.discourse.org/t/how-to-make-user-fields-support-multi-language/402568)

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**Author:** [@cuo\_wu](https://meta.discourse.org/u/cuo_wu)\
**Replies:** 1\
**Last updated:** [May 9, 2026, 4:01pm UTC](https://meta.discourse.org/t/how-to-make-user-fields-support-multi-language/402568 "2026-05-09T16:01:40Z")

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hi, I add a custom user field in my forum in Chinese. But when visitor use EN or other language, it’s always show Chinese custom field. It’s hard to understand for them. So , how to let custom user field support multi-la…

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## [How many subcategories are displayed in the main category](https://meta.discourse.org/t/topic/402386)

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**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 7\
**Last updated:** [May 9, 2026, 8:07am UTC](https://meta.discourse.org/t/topic/402386 "2026-05-09T08:07:46Z")

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Hello. I have a category where I need to add many subcategories in the form of cities. Could you please tell me how many subcategories will be displayed in the main category? And where can this be configured?

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## [What happens to translations when LLM changes?](https://meta.discourse.org/t/what-happens-to-translations-when-llm-changes/401478)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 12\
**Last updated:** [May 8, 2026, 12:58pm UTC](https://meta.discourse.org/t/what-happens-to-translations-when-llm-changes/401478 "2026-05-08T12:58:44Z")

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If I change the LLM do all the posts get retranslated? I was using a LLM hosted on groq, it was about 95% done when I started getting errors. After investigating it I realized that groq had deprecated the model I was us…

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## [How to change the Title and Description on the tag page](https://meta.discourse.org/t/how-to-change-the-title-and-description-on-the-tag-page/402430)

<div class="topic-metadata">

**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 1\
**Last updated:** [May 7, 2026, 8:59pm UTC](https://meta.discourse.org/t/how-to-change-the-title-and-description-on-the-tag-page/402430 "2026-05-07T20:59:10Z")

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Hi, How can I change the Title and Description on the tag page?

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## [Native Login + Identity Provider](https://meta.discourse.org/t/native-login-identity-provider/402359)

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**Author:** [@watsonbriant](https://meta.discourse.org/u/watsonbriant)\
**Replies:** 1\
**Last updated:** [May 7, 2026, 1:59am UTC](https://meta.discourse.org/t/native-login-identity-provider/402359 "2026-05-07T01:59:20Z")

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Our organization is merging with another, and in doing so, we’re combining user bases (our Discourse site, and our new main site). We want to retain the native login experience on our Discourse site, but we want to use …

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## [Installing Discourse Behind Reverse Proxy using recommended (supported) installation](https://meta.discourse.org/t/installing-discourse-behind-reverse-proxy-using-recommended-supported-installation/300191)

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**Author:** [@NullUsername](https://meta.discourse.org/u/NullUsername)\
**Replies:** 7\
**Last updated:** [May 6, 2026, 9:32pm UTC](https://meta.discourse.org/t/installing-discourse-behind-reverse-proxy-using-recommended-supported-installation/300191 "2026-05-06T21:32:12Z")

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In this post, I will show you exactly how to run discourse behind a nginx reverse proxy. While still using the supported installation methods. Requirements: Valid domain name. Valid ssl certificate. Valid DNS entries …

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## [Move external login buttons above “Simple Sign Up” on my mobile signup page](https://meta.discourse.org/t/move-external-login-buttons-above-simple-sign-up-on-my-mobile-signup-page/402339)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 0\
**Last updated:** [May 6, 2026, 7:15pm UTC](https://meta.discourse.org/t/move-external-login-buttons-above-simple-sign-up-on-my-mobile-signup-page/402339 "2026-05-06T19:15:30Z")

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I’m trying to improve the mobile signup flow for https://physicswithethan.discourse.diy where some invited users should ideally use external authentication rather than the local email/password form. At the moment, on mo…

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## [AI exceeds LLM token thresholds randomly and unpredictably](https://meta.discourse.org/t/ai-exceeds-llm-token-thresholds-randomly-and-unpredictably/402334)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 3\
**Last updated:** [May 6, 2026, 7:01pm UTC](https://meta.discourse.org/t/ai-exceeds-llm-token-thresholds-randomly-and-unpredictably/402334 "2026-05-06T19:01:15Z")

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I configured the LLM to a maximum of 8000 output tokens, discourse AI regularly sends requests that exceeds that threshold. Over time with trial and error and by looks at logs (which in itself a problem since there is n…

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## [Excessive consumption of memory due to precompiling assets](https://meta.discourse.org/t/excessive-consumption-of-memory-due-to-precompiling-assets/402139)

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**Author:** [@trobiyo](https://meta.discourse.org/u/trobiyo)\
**Replies:** 11\
**Last updated:** [May 5, 2026, 7:47pm UTC](https://meta.discourse.org/t/excessive-consumption-of-memory-due-to-precompiling-assets/402139 "2026-05-05T19:47:13Z")

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Hi folks, We have been running our own instances of Discourse in OpenShift for the last years, and in the last months (as of January 2026 approx and more or less aligned with the new approach explained in Introducing pr…

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## [Adding "latest topics" header in the main interface](https://meta.discourse.org/t/adding-latest-topics-header-in-the-main-interface/402188)

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**Author:** [@Evrim\_Dirik](https://meta.discourse.org/u/Evrim_Dirik)\
**Replies:** 3\
**Last updated:** [May 5, 2026, 11:06am UTC](https://meta.discourse.org/t/adding-latest-topics-header-in-the-main-interface/402188 "2026-05-05T11:06:43Z")

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Hi everyone, sorry for a novice question but I did my best to search the forum for the answer. How can I add the header “latest topics” as seen below in my theme? I am using the foundation theme.

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## [Is using the full app embed on another domain possible?](https://meta.discourse.org/t/is-using-the-full-app-embed-on-another-domain-possible/402180)

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**Author:** [@Dev-in-the-BM](https://meta.discourse.org/u/Dev-in-the-BM)\
**Replies:** 6\
**Last updated:** [May 5, 2026, 7:46am UTC](https://meta.discourse.org/t/is-using-the-full-app-embed-on-another-domain-possible/402180 "2026-05-05T07:46:17Z")

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I’m using a Discourse forum as the comments section for my blog, which is on a separate domain. I’m trying to use the Discourse full app embed, but users can’t login, reply, or interact at all from the embed. When some…

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## [OIDC users not associating with existing Discourse users](https://meta.discourse.org/t/oidc-users-not-associating-with-existing-discourse-users/383894)

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**Author:** [@WurstLander](https://meta.discourse.org/u/WurstLander)\
**Replies:** 4\
**Last updated:** [May 4, 2026, 5:06am UTC](https://meta.discourse.org/t/oidc-users-not-associating-with-existing-discourse-users/383894 "2026-05-04T05:06:35Z")

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Hi! I’m trying to set up Discourse with the Discourse OpenID Connect plugin and Keycloak. I’ve managed to make it work, and was able to not only login to my Discourse instance using my Keycloak credentials, but also ass…

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## [Bypass the 6 badge fav limit](https://meta.discourse.org/t/bypass-the-6-badge-fav-limit/402015)

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**Author:** [@codixer](https://meta.discourse.org/u/codixer)\
**Replies:** 19\
**Last updated:** [May 2, 2026, 4:39pm UTC](https://meta.discourse.org/t/bypass-the-6-badge-fav-limit/402015 "2026-05-02T16:39:11Z")

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So out communities have a very specific use for… badges. Some have 4 badges and they’ll do fine. However, we also have users with 24 badges! I want to know if there is a way to make the max\_favorite\_badges to be s…

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## [Member directory](https://meta.discourse.org/t/member-directory/402030)

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**Author:** [@ruggy\_joesten](https://meta.discourse.org/u/ruggy_joesten)\
**Replies:** 2\
**Last updated:** [May 1, 2026, 6:22pm UTC](https://meta.discourse.org/t/member-directory/402030 "2026-05-01T18:22:53Z")

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Hey all, This closed topic was all I could find on creating a user database within Discourse, so apologies if there is another one that I am not seeing. We are trying to create a directory within our community hub to li…

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## [Change default Email Title for "\[Discourse Meta\] Summary" Is it possible?](https://meta.discourse.org/t/change-default-email-title-for-discourse-meta-summary-is-it-possible/401993)

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**Author:** [@bmind](https://meta.discourse.org/u/bmind)\
**Replies:** 3\
**Last updated:** [May 1, 2026, 11:00am UTC](https://meta.discourse.org/t/change-default-email-title-for-discourse-meta-summary-is-it-possible/401993 "2026-05-01T11:00:02Z")

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Hello dear support, can you please advise? Is it possible to change and fine-tune the title for myself?

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## [Having trouble permanently deleting a post?](https://meta.discourse.org/t/topic/401981)

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**Author:** [@bird](https://meta.discourse.org/u/bird)\
**Replies:** 0\
**Last updated:** [May 1, 2026, 12:48am UTC](https://meta.discourse.org/t/topic/401981 "2026-05-01T00:48:58Z")

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Hello everyone, I'm getting a message when trying to permanently delete a post: This topic still has 0 posts that need to be permanently deleted before the topic itself can be permanently deleted. How can I resolve this?

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## [Infinite scroll on the homepage - Implementing pagination or a 'Show more' button](https://meta.discourse.org/t/scroll-infini-sur-la-page-daccueil-mise-en-place-dune-pagination-ou-dun-bouton-afficher-plus/401894)

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**Author:** [@FabienL](https://meta.discourse.org/u/FabienL)\
**Replies:** 8\
**Last updated:** [April 30, 2026, 11:28pm UTC](https://meta.discourse.org/t/scroll-infini-sur-la-page-daccueil-mise-en-place-dune-pagination-ou-dun-bouton-afficher-plus/401894 "2026-04-30T23:28:20Z")

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Hello everyone, We have just migrated 52,000 discussions from our old forum (ServiceNow) to Discourse. Everything went smoothly, but we are encountering an ergonomic issue: the infinite scroll on the page…

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## [What versions of Windows are supported?](https://meta.discourse.org/t/what-versions-of-windows-are-supported/400384)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 20\
**Last updated:** [April 30, 2026, 7:40pm UTC](https://meta.discourse.org/t/what-versions-of-windows-are-supported/400384 "2026-04-30T19:40:39Z")

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I am finding users with very old unsupported Windows versions. What versions of Windows does Discourse support (I cant find this info anywhere…)

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## [Discourse restore fails with relation already exists error](https://meta.discourse.org/t/discourse-restore-fails-with-relation-already-exists-error/401845)

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**Author:** [@gallery3540](https://meta.discourse.org/u/gallery3540)\
**Replies:** 1\
**Last updated:** [April 29, 2026, 7:34pm UTC](https://meta.discourse.org/t/discourse-restore-fails-with-relation-already-exists-error/401845 "2026-04-29T19:34:24Z")

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Through a series of unfortunate events, I seem to be unable to restore from my latest full backup. Full story to come, but at the moment the problem I’m having is during a backup restore it throws this error: Migrating…

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## [How to force a topic to be edited by the user](https://meta.discourse.org/t/how-to-force-a-topic-to-be-edited-by-the-user/401681)

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**Author:** [@nickdb](https://meta.discourse.org/u/nickdb)\
**Replies:** 10\
**Last updated:** [April 28, 2026, 7:06pm UTC](https://meta.discourse.org/t/how-to-force-a-topic-to-be-edited-by-the-user/401681 "2026-04-28T19:06:17Z")

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Hi, we have members posting topics that are either incomplete, poor or AI generated. We want to be able to flag these and send it back to the creator, with notes, to edit the post so it conforms to guidelines. I just can…

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## [Can the /var/discourse and /var/lib/docker folders be on different volumes?](https://meta.discourse.org/t/can-the-var-discourse-and-var-lib-docker-folders-be-on-different-volumes/401332)

<div class="topic-metadata">

**Author:** [@Dannii](https://meta.discourse.org/u/Dannii)\
**Replies:** 5\
**Last updated:** [April 28, 2026, 6:17pm UTC](https://meta.discourse.org/t/can-the-var-discourse-and-var-lib-docker-folders-be-on-different-volumes/401332 "2026-04-28T18:17:17Z")

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I’m self hosting on Linode and am planning to add a block storage volume because there’s no longer enough space for Discourse to compress its backups. (I’ve done a docker image prune etc which is giving us a bit of time,…

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## [IPBv4 migration script issues](https://meta.discourse.org/t/ipbv4-migration-script-issues/401561)

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**Author:** [@Anonymous\_Moose](https://meta.discourse.org/u/Anonymous_Moose)\
**Replies:** 3\
**Last updated:** [April 27, 2026, 8:05pm UTC](https://meta.discourse.org/t/ipbv4-migration-script-issues/401561 "2026-04-27T20:05:47Z")

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It failed to import all the avatars (only imported admins) and it saw that an admin already existed on our forum so it didn’t make a new one or replace it, I thought it had merged it but it didn’t migrate any of their po…

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