# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=111&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 112

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## [What are all the things a category moderator can do?](https://meta.discourse.org/t/what-are-all-the-things-a-category-moderator-can-do/308745)

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**Author:** [@putty](https://meta.discourse.org/u/putty)\
**Replies:** 7\
**Last updated:** [May 21, 2024, 5:20am UTC](https://meta.discourse.org/t/what-are-all-the-things-a-category-moderator-can-do/308745 "2024-05-21T05:20:54Z")

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We are looking to add some community moderation to our site and are trying to determine the best way to go about it. We initially thought about trust levels (TL4) but 1) some users are already TL3 so the operating window…

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## [Missing all icons](https://meta.discourse.org/t/missing-all-icons/308200)

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**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 3:04am UTC](https://meta.discourse.org/t/missing-all-icons/308200 "2024-05-21T03:04:09Z")

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I’m missing FontAwesome on my site for some reason. The site is local and no public copy exists which is why the logo is tim cook It worked when the site url was “localhost”, now that it’s the local IP the icons are …

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## [Including tags on topics shown on board](https://meta.discourse.org/t/including-tags-on-topics-shown-on-board/308785)

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**Author:** [@Campano](https://meta.discourse.org/u/Campano)\
**Replies:** 0\
**Last updated:** [June 9, 2023, 1:15pm UTC](https://meta.discourse.org/t/including-tags-on-topics-shown-on-board/308785 "2023-06-09T13:15:41Z")

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Hello! When in board view, I properly see the column tags, but I’d like to see the other tags on the cards, and they don’t systematically appear… I configured a default mode with my-category:tags:design,backlog,planned…

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## [How are tags shared across two tag groups handled in this case?](https://meta.discourse.org/t/how-are-tags-shared-across-two-tag-groups-handled-in-this-case/308779)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 0\
**Last updated:** [May 20, 2024, 11:52pm UTC](https://meta.discourse.org/t/how-are-tags-shared-across-two-tag-groups-handled-in-this-case/308779 "2024-05-20T23:52:00Z")

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Let’s say you have a tag, tag1. Tag Group A: tag1 added to group Tags are visible only to the following groups set to admins Tag Group B: tag1 added to group Tags can be used by everyone is selected Can @everyone …

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## [Too similar content when original one is deleted](https://meta.discourse.org/t/too-similar-content-when-original-one-is-deleted/308619)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 3\
**Last updated:** [May 20, 2024, 4:46pm UTC](https://meta.discourse.org/t/too-similar-content-when-original-one-is-deleted/308619 "2024-05-20T16:46:30Z")

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I answered to one user and after sending I realized it went to wrong person. So I copy&pasted text, then deleted first try and answered to right person. That didn’t went thru because content was too similar than previous…

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## [Problems with upgrading from 3.3.0-beta2-dev to 3.3.0-beta2](https://meta.discourse.org/t/problems-with-upgrading-from-3-3-0-beta2-dev-to-3-3-0-beta2/308430)

<div class="topic-metadata">

**Author:** [@Marek\_Wojtaszek](https://meta.discourse.org/u/Marek_Wojtaszek)\
**Replies:** 7\
**Last updated:** [May 20, 2024, 4:21pm UTC](https://meta.discourse.org/t/problems-with-upgrading-from-3-3-0-beta2-dev-to-3-3-0-beta2/308430 "2024-05-20T16:21:26Z")

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I was prompted to do the upgrade on the Administration page. First I had to upgrade the docker\_manager, so I did it from the web UI. After doing so i got the following message: Updates via the web UI are disabled until …

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## [hCaptcha plug-in](https://meta.discourse.org/t/hcaptcha-plug-in/308325)

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**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 10\
**Last updated:** [May 20, 2024, 4:07pm UTC](https://meta.discourse.org/t/hcaptcha-plug-in/308325 "2024-05-20T16:07:19Z")

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I was made aware of this plug-in https://github.com/discourse/discourse-hCaptcha but don’t find anything about it here, does anyone have any info on it, using it, examples or reports? Thank you

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## [Discourse not responsive mobile when load next scroll](https://meta.discourse.org/t/discourse-not-responsive-mobile-when-load-next-scroll/308707)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 0\
**Last updated:** [May 20, 2024, 2:46pm UTC](https://meta.discourse.org/t/discourse-not-responsive-mobile-when-load-next-scroll/308707 "2024-05-20T14:46:25Z")

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My Discourse site miss Responsive when load, i short lenght Category and reduce for topic tag But miss responsive. I test with Safe Mode but not improve Thank you!

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## [Hide text fragment from guests](https://meta.discourse.org/t/hide-text-fragment-from-guests/308647)

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**Author:** [@Master](https://meta.discourse.org/u/Master)\
**Replies:** 6\
**Last updated:** [May 20, 2024, 2:29pm UTC](https://meta.discourse.org/t/hide-text-fragment-from-guests/308647 "2024-05-20T14:29:23Z")

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Hello friends, I need to do the following. I want to make a theme, but hide a fragment of the text, which is only visible to registered users; and in this sense, visitors will receive a notice that they must register to…

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## [Rebuilding the application makes forum unresponsive](https://meta.discourse.org/t/rebuilding-the-application-makes-forum-unresponsive/308700)

<div class="topic-metadata">

**Author:** [@Marek\_Wojtaszek](https://meta.discourse.org/u/Marek_Wojtaszek)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 2:00pm UTC](https://meta.discourse.org/t/rebuilding-the-application-makes-forum-unresponsive/308700 "2024-05-20T14:00:32Z")

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I wanted to change my SMTP server password, so I followed the instruction here to update the variables: After updating the app.yml file I ran the following commands: As soon as I run it-- my forum stops responding to…

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## [S3 uploads migrations to DigitalOcean S3 Spaces fails](https://meta.discourse.org/t/s3-uploads-migrations-to-digitalocean-s3-spaces-fails/148139)

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**Author:** [@marianord](https://meta.discourse.org/u/marianord)\
**Replies:** 0\
**Last updated:** [April 15, 2020, 5:15pm UTC](https://meta.discourse.org/t/s3-uploads-migrations-to-digitalocean-s3-spaces-fails/148139 "2020-04-15T17:15:56Z")

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Information Installed Discourse 2.5.0.beta2 \[ 8b2e7483b2 \] Default installation on Digital Ocean droplet Fresh ./launcher/app rebuild (just befor starting the process) Issues script/discourse not working This doesn’t a…

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## [OpenAI bot doesn’t follow system prompt and tools when mentioned](https://meta.discourse.org/t/openai-bot-doesn-t-follow-system-prompt-and-tools-when-mentioned/308661)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 10:37am UTC](https://meta.discourse.org/t/openai-bot-doesn-t-follow-system-prompt-and-tools-when-mentioned/308661 "2024-05-20T10:37:58Z")

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My GPT-person doesn’t follow system prompt on chat and when mentioned on posts. It doesn’t use tools either, like vision or web. I’m using GPT-4o. I will do a wider test run with different models, but before that: is th…

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## [End user overview of the Discourse default GUI](https://meta.discourse.org/t/end-user-overview-of-the-discourse-default-gui/308656)

<div class="topic-metadata">

**Author:** [@zwaa](https://meta.discourse.org/u/zwaa)\
**Replies:** 2\
**Last updated:** [May 20, 2024, 6:26am UTC](https://meta.discourse.org/t/end-user-overview-of-the-discourse-default-gui/308656 "2024-05-20T06:26:46Z")

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Hi! Is there a general end user overview, not a manual/user guide, of the Discourse default GUI? I understand that Discourse is highly configurable, but still, logically there should exist a basic overview of the defaul…

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## [Azure AI Dalle-3 link](https://meta.discourse.org/t/azure-ai-dalle-3-link/308578)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 2\
**Last updated:** [May 20, 2024, 4:35am UTC](https://meta.discourse.org/t/azure-ai-dalle-3-link/308578 "2024-05-20T04:35:27Z")

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I am trying to use Dalle-3 with Azure AI, what should I put in the "??? What should I write in the ‘???’ part? https://\*\*\*.openai.azure.com/openai/deployments/DEPLOYMENT\_NAME/???/completions?api-version=2023-07-01-prev…

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## [Is there a way to edit the sidebar?](https://meta.discourse.org/t/is-there-a-way-to-edit-the-sidebar/308414)

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**Author:** [@pradeepkumar0555](https://meta.discourse.org/u/pradeepkumar0555)\
**Replies:** 2\
**Last updated:** [May 20, 2024, 4:25am UTC](https://meta.discourse.org/t/is-there-a-way-to-edit-the-sidebar/308414 "2024-05-20T04:25:09Z")

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I want to update / Edit the sidebar menu like i want to remove few items and add new as my requirement. So is there any way how to do it ?. If such setting or any other way is there please let me know. for your referen…

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## [Pictures from s3 to local machine](https://meta.discourse.org/t/pictures-from-s3-to-local-machine/78807)

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**Author:** [@Juan\_Adamuz](https://meta.discourse.org/u/Juan_Adamuz)\
**Replies:** 2\
**Last updated:** [January 23, 2018, 9:34pm UTC](https://meta.discourse.org/t/pictures-from-s3-to-local-machine/78807 "2018-01-23T21:34:54Z")

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Hello! I would like to know if there is any posibility to change from s3 to local storage so all pictures in forum convert its s3 link to a local link. I just want to remove s3 service

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## [Site text interpolation values?](https://meta.discourse.org/t/site-text-interpolation-values/308630)

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**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 4\
**Last updated:** [May 20, 2024, 12:08am UTC](https://meta.discourse.org/t/site-text-interpolation-values/308630 "2024-05-20T00:08:40Z")

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Where do we find the default values of some of the interpolation keys? An override we had on some customized text randomly stopped working, and I see that the old interpolation values are now no longer available. While …

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## [Is there a setting to only allow admin to approve users?](https://meta.discourse.org/t/is-there-a-setting-to-only-allow-admin-to-approve-users/308610)

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**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 4\
**Last updated:** [May 19, 2024, 3:19pm UTC](https://meta.discourse.org/t/is-there-a-setting-to-only-allow-admin-to-approve-users/308610 "2024-05-19T15:19:38Z")

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Is there a setting that allows only admins to approve user signups?

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## [How to create multiple categories?](https://meta.discourse.org/t/how-to-create-multiple-categories/308600)

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**Author:** [@Pirat](https://meta.discourse.org/u/Pirat)\
**Replies:** 6\
**Last updated:** [May 19, 2024, 1:30pm UTC](https://meta.discourse.org/t/how-to-create-multiple-categories/308600 "2024-05-19T13:30:20Z")

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I’m interested in whether it’s possible to create categories, but with the ability to have several of them on the forum, as well as the ability to rename them. This means that each category will have its own sections…

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## [I have error when upgrade the latest discourse](https://meta.discourse.org/t/i-have-error-when-upgrade-the-latest-discourse/308593)

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**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 3\
**Last updated:** [May 19, 2024, 1:07pm UTC](https://meta.discourse.org/t/i-have-error-when-upgrade-the-latest-discourse/308593 "2024-05-19T13:07:32Z")

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I have error when upgrade the latest discourse: Get:13 https://dl.yarnpkg.com/debian stable/main all Packages \[10.9 kB\] Get:14 https://deb.nodesource.com/node\_18.x nodistro/main amd64 Packages \[8,669 B\] Err:15 http://ap…

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## [Server load issues (after rebuild hanged)](https://meta.discourse.org/t/server-load-issues-after-rebuild-hanged/308511)

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**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 4\
**Last updated:** [May 19, 2024, 7:06am UTC](https://meta.discourse.org/t/server-load-issues-after-rebuild-hanged/308511 "2024-05-19T07:06:07Z")

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Ever since a rebuild hanged we’ve been experiencing high loads periodically with no obvious cause (other than it started after that upgrade/hang). Well tonight I think I was able to manually trigger it - by going to the…

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## [Redirect from Discourse to Outside](https://meta.discourse.org/t/redirect-from-discourse-to-outside/147812)

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**Author:** [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)\
**Replies:** 11\
**Last updated:** [April 15, 2020, 10:13pm UTC](https://meta.discourse.org/t/redirect-from-discourse-to-outside/147812 "2020-04-15T22:13:25Z")

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Hello Old URL https://discourse.example.com/t/tiles-image-gallery/81950 HTTP Status Code: 301 :down\_arrow: New URL https://example.com/tiles-image-gallery/ HTTP Status: 200 How can I setup redirect like this? Tha…

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## [Error 422 when reordering categories](https://meta.discourse.org/t/error-422-when-reordering-categories/270056)

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**Author:** [@Christina](https://meta.discourse.org/u/Christina)\
**Replies:** 4\
**Last updated:** [September 5, 2023, 10:22pm UTC](https://meta.discourse.org/t/error-422-when-reordering-categories/270056 "2023-09-05T22:22:01Z")

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Good morning, Discourse version 3.1.0.beta4 I’m trying to reorder the categories from the UI and when I press save order I get a 422 error. Interesting fact: my categories on the main Discourse page doesn’t have the sa…

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## [No documentation for Google login for fresh installations](https://meta.discourse.org/t/no-documentation-for-google-login-for-fresh-installations/308559)

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**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 0\
**Last updated:** [May 18, 2024, 8:07pm UTC](https://meta.discourse.org/t/no-documentation-for-google-login-for-fresh-installations/308559 "2024-05-18T20:07:46Z")

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Google is deprecating their less secure applications feature in September of 2024. Currently that is the only documented method for setting up Google Gmail/Workspace as your SMTP provider for a new, supported, standa…

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## [Displaying Views in Topic view (with no replies)](https://meta.discourse.org/t/displaying-views-in-topic-view-with-no-replies/203093)

<div class="topic-metadata">

**Author:** [@ked](https://meta.discourse.org/u/ked)\
**Replies:** 5\
**Last updated:** [May 18, 2024, 8:01pm UTC](https://meta.discourse.org/t/displaying-views-in-topic-view-with-no-replies/203093 "2024-05-18T20:01:32Z")

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I’m interested in displaying the number of Views on the topic view of a page (throughout the site). Anywhere on the page that would look reasonable would be fine (consider mobile platforms though). Might anyone provide…

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## [Self-hosters what has your experience been?](https://meta.discourse.org/t/self-hosters-what-has-your-experience-been/307579)

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**Author:** [@forummaster](https://meta.discourse.org/u/forummaster)\
**Replies:** 5\
**Last updated:** [May 18, 2024, 6:38pm UTC](https://meta.discourse.org/t/self-hosters-what-has-your-experience-been/307579 "2024-05-18T18:38:18Z")

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I am trying to decide on self-hosting Discourse on a VPS or paying for a fully managed instance. I’ve been running Linux for 25 years, and I manage my own basic servers for a few personal applications like Nextcloud and…

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## [Sorry, there was an error updating Discourse. Please check the logs below: Docker Manager: FAILED TO UPGRADE](https://meta.discourse.org/t/sorry-there-was-an-error-updating-discourse-please-check-the-logs-below-docker-manager-failed-to-upgrade/308551)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 1\
**Last updated:** [May 18, 2024, 6:36pm UTC](https://meta.discourse.org/t/sorry-there-was-an-error-updating-discourse-please-check-the-logs-below-docker-manager-failed-to-upgrade/308551 "2024-05-18T18:36:02Z")

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Just got this: \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* \*\*\* Please be patient, next steps might take a while \*\*\* \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* Cycling Unicorn, to free up memor…

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## [Emoji size is big in emails](https://meta.discourse.org/t/emoji-size-is-big-in-emails/148172)

<div class="topic-metadata">

**Author:** [@Sanju\_Joseph](https://meta.discourse.org/u/Sanju_Joseph)\
**Replies:** 0\
**Last updated:** [April 15, 2020, 9:28pm UTC](https://meta.discourse.org/t/emoji-size-is-big-in-emails/148172 "2020-04-15T21:28:16Z")

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Hey guys, The emojiz on emails are looking bigger than they should. Here’s the image How do I fix this?

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## [Unable to install on ubuntu](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389)

<div class="topic-metadata">

**Author:** [@KingEZFLOW](https://meta.discourse.org/u/KingEZFLOW)\
**Replies:** 6\
**Last updated:** [May 18, 2024, 2:30pm UTC](https://meta.discourse.org/t/unable-to-install-on-ubuntu/308389 "2024-05-18T14:30:48Z")

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I’m running ./launcher rebuild app and I end up getting this error: fatal: unable to access 'https://github.com/discourse/discourse.git/': Could not resolve host: github.com I’m following this install guide.

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## [Workers AI Not configured](https://meta.discourse.org/t/workers-ai-not-configured/308415)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 0\
**Last updated:** [May 17, 2024, 11:40am UTC](https://meta.discourse.org/t/workers-ai-not-configured/308415 "2024-05-17T11:40:22Z")

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There is no problem in operation as above, but the ‘mistral’ model is displayed as ‘not configured’ even though the api and id are entered.

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