# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=113

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 114

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## [Staging a new community: Basic Auth breaks WP-Discourse plugin](https://meta.discourse.org/t/staging-a-new-community-basic-auth-breaks-wp-discourse-plugin/352368)

<div class="topic-metadata">

**Author:** [@Todd\_S](https://meta.discourse.org/u/Todd_S)\
**Replies:** 2\
**Last updated:** [February 15, 2025, 6:04am UTC](https://meta.discourse.org/t/staging-a-new-community-basic-auth-breaks-wp-discourse-plugin/352368 "2025-02-15T06:04:05Z")

</div>

I am staging Wordpress and Discourse sites (self-hosted) using the WP-Discourse plug-in. I have successfully enabled HTTP Basic Authentication on both sites to keep them from being accessible until they are ready to go …

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## [Discourse\_docker default templates and postgres version are out of sync](https://meta.discourse.org/t/discourse-docker-default-templates-and-postgres-version-are-out-of-sync/310440)

<div class="topic-metadata">

**Author:** [@mqmenchaca](https://meta.discourse.org/u/mqmenchaca)\
**Replies:** 3\
**Last updated:** [February 14, 2025, 10:33pm UTC](https://meta.discourse.org/t/discourse-docker-default-templates-and-postgres-version-are-out-of-sync/310440 "2025-02-14T22:33:59Z")

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Hello all, as I look into adding the “pglogical” extension to our Postgres DB, I am noticing some discrepancies between the version of postgres installed and the version cited by the postgres template and configuration f…

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## [Update broken stuck on Docker version](https://meta.discourse.org/t/update-broken-stuck-on-docker-version/352311)

<div class="topic-metadata">

**Author:** [@Wildweasel](https://meta.discourse.org/u/Wildweasel)\
**Replies:** 9\
**Last updated:** [February 14, 2025, 9:02pm UTC](https://meta.discourse.org/t/update-broken-stuck-on-docker-version/352311 "2025-02-14T21:02:48Z")

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Hello, I wanted to update my discourse yesterday and I failed. I had warning error on Docker version 24.0.2 deprecated. I tried to sort that with the following topic but no change. So here’s my log when I wanted to d…

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## [Run Discourse as docker swarm service](https://meta.discourse.org/t/run-discourse-as-docker-swarm-service/352357)

<div class="topic-metadata">

**Author:** [@tsr1](https://meta.discourse.org/u/tsr1)\
**Replies:** 1\
**Last updated:** [February 14, 2025, 8:43pm UTC](https://meta.discourse.org/t/run-discourse-as-docker-swarm-service/352357 "2025-02-14T20:43:34Z")

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I am attempting to deploy Discourse as a docker swarm service. Used the official launcher method to deploy Discourse in a single-container setup. Copied the required files from /var/www/discourse inside the standalone …

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## [Negative likes bug](https://meta.discourse.org/t/negative-likes-bug/352353)

<div class="topic-metadata">

**Author:** [@wisewords](https://meta.discourse.org/u/wisewords)\
**Replies:** 1\
**Last updated:** [February 14, 2025, 8:27pm UTC](https://meta.discourse.org/t/negative-likes-bug/352353 "2025-02-14T20:27:54Z")

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This bug points out a bug where if you spam-like a topic, it will become a negative number eventually. It seems like this bug is known from the forum I’m currently in. People abuse this just to ‘downvote’ posts, howev…

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## [How Resend Invites to a Specific Group of Users?](https://meta.discourse.org/t/how-resend-invites-to-a-specific-group-of-users/348893)

<div class="topic-metadata">

**Author:** [@learningmore](https://meta.discourse.org/u/learningmore)\
**Replies:** 2\
**Last updated:** [February 14, 2025, 7:07pm UTC](https://meta.discourse.org/t/how-resend-invites-to-a-specific-group-of-users/348893 "2025-02-14T19:07:51Z")

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We are an invitation-only forum. I am an admin and have invited over 1000 people. I want to resend invites to only a subset of that list of pending invitations. I don’t see a way to select that subset of people and only…

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## [Make (temporary) use of Network Storage for Restores, PSQL Update,](https://meta.discourse.org/t/make-temporary-use-of-network-storage-for-restores-psql-update/351878)

<div class="topic-metadata">

**Author:** [@helmi](https://meta.discourse.org/u/helmi)\
**Replies:** 16\
**Last updated:** [February 14, 2025, 6:39pm UTC](https://meta.discourse.org/t/make-temporary-use-of-network-storage-for-restores-psql-update/351878 "2025-02-14T18:39:05Z")

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We’re running a bigger Discourse installation on a VPS setup that basically works very well for us. In terms of CPU/Mem performance we have headroom. Disk space though is a bit of an issue - not in the day to day busines…

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## [Update Digest Email Using Plugin](https://meta.discourse.org/t/update-digest-email-using-plugin/352135)

<div class="topic-metadata">

**Author:** [@Elizeo\_Rocha](https://meta.discourse.org/u/Elizeo_Rocha)\
**Replies:** 3\
**Last updated:** [February 14, 2025, 6:13pm UTC](https://meta.discourse.org/t/update-digest-email-using-plugin/352135 "2025-02-14T18:13:00Z")

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Hi everyone, I’m looking to enhance our digest email by adding a new section—a box that displays a short list of jobs (each with a title and location) fetched from an external API. What I’m Trying to Do: Modify Exist…

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## [Old Multisite Domains Still Serving Default Forum After Disabling Multisite](https://meta.discourse.org/t/old-multisite-domains-still-serving-default-forum-after-disabling-multisite/351365)

<div class="topic-metadata">

**Author:** [@Abdelrahman\_MoHamed](https://meta.discourse.org/u/Abdelrahman_MoHamed)\
**Replies:** 20\
**Last updated:** [February 14, 2025, 4:15pm UTC](https://meta.discourse.org/t/old-multisite-domains-still-serving-default-forum-after-disabling-multisite/351365 "2025-02-14T16:15:13Z")

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We were previously running a Discourse multisite setup with around 22 different forums. Recently, we decided to remove the multisite configuration and keep only the default site: Default site now: forum.mamapedia.com R…

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## [How do I get this SMTP server? Tencent Cloud's email push service doesn't work](https://meta.discourse.org/t/how-do-i-get-this-smtp-server-tencent-clouds-email-push-service-doesnt-work/311400)

<div class="topic-metadata">

**Author:** [@尔德\_王](https://meta.discourse.org/u/%E5%B0%94%E5%BE%B7_%E7%8E%8B)\
**Replies:** 4\
**Last updated:** [June 11, 2024, 6:12pm UTC](https://meta.discourse.org/t/how-do-i-get-this-smtp-server-tencent-clouds-email-push-service-doesnt-work/311400 "2024-06-11T18:12:14Z")

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How do I get this SMTP server? Tencent Cloud’s email push service doesn’t work

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## [Cannot upload logo!](https://meta.discourse.org/t/cannot-upload-logo/352250)

<div class="topic-metadata">

**Author:** [@makehitec](https://meta.discourse.org/u/makehitec)\
**Replies:** 3\
**Last updated:** [February 14, 2025, 1:36pm UTC](https://meta.discourse.org/t/cannot-upload-logo/352250 "2025-02-14T13:36:50Z")

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Hello, I am using the last version 3.5.0.beta1-dev (\[8d709aeb9c\]). After installing some official plugin, I am unable to upload new logo without error when upload. When I select the png file, it seems to be upload it b…

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## [Any VPS provider with yearly+ billing?](https://meta.discourse.org/t/any-vps-provider-with-yearly-billing/58001)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 11\
**Last updated:** [March 28, 2017, 7:49am UTC](https://meta.discourse.org/t/any-vps-provider-with-yearly-billing/58001 "2017-03-28T07:49:19Z")

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I am trying to find a VPS provider that allows me to pay one or even two years in advance and invoice me for that. I know … I am personally not a friend of yearly plans, but if the project that is paying the bills ends …

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## [Locked category only for specific members](https://meta.discourse.org/t/locked-category-only-for-specific-members/352251)

<div class="topic-metadata">

**Author:** [@Stefan\_C](https://meta.discourse.org/u/Stefan_C)\
**Replies:** 1\
**Last updated:** [February 14, 2025, 11:56am UTC](https://meta.discourse.org/t/locked-category-only-for-specific-members/352251 "2025-02-14T11:56:41Z")

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Hi all, I want to have a category in my discourse only for specific customers that need to ask for access. But that means, they need to see the category but without topics. Is this possible?

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## [More Information about Sidekiq](https://meta.discourse.org/t/more-information-about-sidekiq/352230)

<div class="topic-metadata">

**Author:** [@Taste-OF-IT](https://meta.discourse.org/u/Taste-OF-IT)\
**Replies:** 0\
**Last updated:** [February 14, 2025, 8:33am UTC](https://meta.discourse.org/t/more-information-about-sidekiq/352230 "2025-02-14T08:33:26Z")

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Hi all, i run selfhosted Discourse and saw in sidekiq last month for approx 3 days a very high value. normaly i have constant approx 1.000-1.500 as value but for this days i got 30.000 as value. As far as i could find t…

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## [Admin Update Page Blank With Commit Errors](https://meta.discourse.org/t/admin-update-page-blank-with-commit-errors/350366)

<div class="topic-metadata">

**Author:** [@hhf.technology](https://meta.discourse.org/u/hhf.technology)\
**Replies:** 5\
**Last updated:** [February 14, 2025, 6:31am UTC](https://meta.discourse.org/t/admin-update-page-blank-with-commit-errors/350366 "2025-02-14T06:31:20Z")

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I have tried rebuild, restart app. disabled all the plugins. but stuck on this commit. Admin update page is blank.

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## [Chat channel wrong color](https://meta.discourse.org/t/chat-channel-wrong-color/352202)

<div class="topic-metadata">

**Author:** [@Jarjar](https://meta.discourse.org/u/Jarjar)\
**Replies:** 0\
**Last updated:** [February 14, 2025, 2:29am UTC](https://meta.discourse.org/t/chat-channel-wrong-color/352202 "2025-02-14T02:29:21Z")

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Hello everyone, Might be a dumb question and small issue for some but I find it makes a lot of difference for users to be able to differentiate chat channels from each others. I have a chat channel for 3 subcategories …

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## [Can Discourse AI Suggest Relevant Topics and Send Private Messages to Users Based on Their Queries?](https://meta.discourse.org/t/can-discourse-ai-suggest-relevant-topics-and-send-private-messages-to-users-based-on-their-queries/347948)

<div class="topic-metadata">

**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 1\
**Last updated:** [February 14, 2025, 12:35am UTC](https://meta.discourse.org/t/can-discourse-ai-suggest-relevant-topics-and-send-private-messages-to-users-based-on-their-queries/347948 "2025-02-14T00:35:02Z")

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Hi everyone, I’m curious about the capabilities of Discourse AI when it comes to helping users find relevant topics or ask questions within the forum. For example, if a user creates a topic with a query like: “Looking …

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## [Pro icons plugin broken?](https://meta.discourse.org/t/pro-icons-plugin-broken/352124)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 2\
**Last updated:** [February 13, 2025, 8:36pm UTC](https://meta.discourse.org/t/pro-icons-plugin-broken/352124 "2025-02-13T20:36:18Z")

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I’ve been running on the fa5 branch for some time without issue, but it seems this branch was removed last week? I’ve updated to the main branch and now my pro icons are not displaying. Any idea what to do here?

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## [Add "reply" text on mobile to the button](https://meta.discourse.org/t/add-reply-text-on-mobile-to-the-button/352110)

<div class="topic-metadata">

**Author:** [@Damian\_Boon](https://meta.discourse.org/u/Damian_Boon)\
**Replies:** 4\
**Last updated:** [February 13, 2025, 5:29pm UTC](https://meta.discourse.org/t/add-reply-text-on-mobile-to-the-button/352110 "2025-02-13T17:29:44Z")

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On desktop below a topic there is the reply button with text which is super simple to use and user friendly for newbies, however on mobile it is just a box with icon. Is there anyway to add the “reply” text back. I tried…

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## [Creating Subcategory under a Subcategory?](https://meta.discourse.org/t/creating-subcategory-under-a-subcategory/352040)

<div class="topic-metadata">

**Author:** [@LaptechInfo](https://meta.discourse.org/u/LaptechInfo)\
**Replies:** 8\
**Last updated:** [February 13, 2025, 4:43pm UTC](https://meta.discourse.org/t/creating-subcategory-under-a-subcategory/352040 "2025-02-13T16:43:50Z")

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Hi, I need to create subcategories under a subcategory, but when I try to create, there is an error pops up that its not possible. I have added the plugin Doc-Categories; I am trying to add subcategories under a subcate…

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## [Glimmer compatibility](https://meta.discourse.org/t/glimmer-compatibility/352096)

<div class="topic-metadata">

**Author:** [@tomtjes](https://meta.discourse.org/u/tomtjes)\
**Replies:** 0\
**Last updated:** [February 13, 2025, 3:09pm UTC](https://meta.discourse.org/t/glimmer-compatibility/352096 "2025-02-13T15:09:02Z")

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As an official theme, Minima should be compatible with the upcoming changes. Yet, after a recent update I get this notification: I’ve updated to the latest version of the theme. Might this be related to a component …

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## [Two-container and authorized\_keys?](https://meta.discourse.org/t/two-container-and-authorized-keys/352048)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 1\
**Last updated:** [February 13, 2025, 10:25am UTC](https://meta.discourse.org/t/two-container-and-authorized-keys/352048 "2025-02-13T10:25:24Z")

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In the end of web\_only.yml is this line: awk -F\\# '{print $1;}' ~/.ssh/authorized\_keys | awk 'BEGIN { print "Authorized SSH keys for this container:"; } NF\>=2 {print $NF;}' What is the meaning of it? I’m just wondering…

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## [All AI functions are working ok, but AI search gives 500 error](https://meta.discourse.org/t/all-ai-functions-are-working-ok-but-ai-search-gives-500-error/351888)

<div class="topic-metadata">

**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 5\
**Last updated:** [February 13, 2025, 5:44am UTC](https://meta.discourse.org/t/all-ai-functions-are-working-ok-but-ai-search-gives-500-error/351888 "2025-02-13T05:44:02Z")

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When all my AI settings, and personas ok. I’m able to test/make AI work in new msg Compose work, proof-read text etc. But when I search thru the top-right search box: I get ‘500’ error: What should I check or di…

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## [Notification by email when a post is edited](https://meta.discourse.org/t/notification-by-email-when-a-post-is-edited/346683)

<div class="topic-metadata">

**Author:** [@Thomas\_DC](https://meta.discourse.org/u/Thomas_DC)\
**Replies:** 10\
**Last updated:** [February 12, 2025, 11:06pm UTC](https://meta.discourse.org/t/notification-by-email-when-a-post-is-edited/346683 "2025-02-12T23:06:29Z")

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Hi :slight\_smile: I would like to receive a notification by email when a post is edited, at least when I’m the author of the post. What setting should I set for that, please? :slight\_smile:

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## [Cannot rebuild app because UPGRADE OF POSTGRES FAILED](https://meta.discourse.org/t/cannot-rebuild-app-because-upgrade-of-postgres-failed/351716)

<div class="topic-metadata">

**Author:** [@Yt.w](https://meta.discourse.org/u/Yt.w)\
**Replies:** 7\
**Last updated:** [February 12, 2025, 5:13pm UTC](https://meta.discourse.org/t/cannot-rebuild-app-because-upgrade-of-postgres-failed/351716 "2025-02-12T17:13:45Z")

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I am single container and installed by official way here is the log Upgrading PostgreSQL from version 13 to 15 The files belonging to this database system will be owned by user "postgres". This user must also own the s…

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## [Let's Encrypt SSL certificates not renewing](https://meta.discourse.org/t/lets-encrypt-ssl-certificates-not-renewing/351220)

<div class="topic-metadata">

**Author:** [@GeoffSchultz](https://meta.discourse.org/u/GeoffSchultz)\
**Replies:** 2\
**Last updated:** [February 12, 2025, 2:49pm UTC](https://meta.discourse.org/t/lets-encrypt-ssl-certificates-not-renewing/351220 "2025-02-12T14:49:30Z")

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I have 2 forums (https://freedomyachts.org and https://knysnayachtowners.org) which reside on DigitalOcean. They were installed about 6 months ago using DigitalOcean’s pre-packaged droplet. They’re running 3.4.0.beta3-d…

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## [Restore works, site loads with all post then fails](https://meta.discourse.org/t/restore-works-site-loads-with-all-post-then-fails/351799)

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**Author:** [@garret1](https://meta.discourse.org/u/garret1)\
**Replies:** 3\
**Last updated:** [February 12, 2025, 12:14pm UTC](https://meta.discourse.org/t/restore-works-site-loads-with-all-post-then-fails/351799 "2025-02-12T12:14:54Z")

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I had a discourse update fail on my Digital Ocean droplet. Tried to restore a droplet backup and it doesn’t seem like discourse is in the new droplet from the backup. Spun up a new droplet, installed fresh discourse and …

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## [Do I need a VPS for Discourse and do I host the main site on the same server?](https://meta.discourse.org/t/do-i-need-a-vps-for-discourse-and-do-i-host-the-main-site-on-the-same-server/15774)

<div class="topic-metadata">

**Author:** [@Namorbia](https://meta.discourse.org/u/Namorbia)\
**Replies:** 6\
**Last updated:** [May 20, 2014, 9:32am UTC](https://meta.discourse.org/t/do-i-need-a-vps-for-discourse-and-do-i-host-the-main-site-on-the-same-server/15774 "2014-05-20T09:32:20Z")

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I know nothing about hosting. Please explain this to me like I’m a dummy. Discourse requires 1 GB of RAM and runs on Ruby on Rails. Apparently those are quite high requirements for a server. Do you have to host Discour…

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## [Air Theme Latest Update - Crash](https://meta.discourse.org/t/air-theme-latest-update-crash/351780)

<div class="topic-metadata">

**Author:** [@wendellverli](https://meta.discourse.org/u/wendellverli)\
**Replies:** 2\
**Last updated:** [February 12, 2025, 3:46am UTC](https://meta.discourse.org/t/air-theme-latest-update-crash/351780 "2025-02-12T03:46:09Z")

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I have tried to update TODAY the forum https://forum.fotografos.online Issue: Today (4 hours ago) I updated some plugins category, list, and after I began (which went through okay… after, I tried updating the Air Theme…

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## [Aws ebs discourse space](https://meta.discourse.org/t/aws-ebs-discourse-space/351806)

<div class="topic-metadata">

**Author:** [@Learnmore\_smart](https://meta.discourse.org/u/Learnmore_smart)\
**Replies:** 0\
**Last updated:** [February 12, 2025, 3:23am UTC](https://meta.discourse.org/t/aws-ebs-discourse-space/351806 "2025-02-12T03:23:43Z")

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BY DOWNLOADING DISCOURSE, IT TAKES 22GB of my EBS, is it normal??? How to save the space??? Thank you and have a great day!

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