# Support **URL:** https://meta.discourse.org/c/support/6.md?page=12 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 13 --- ## [Queries in Data Explorer result in an empty query result](https://meta.discourse.org/t/abfragen-im-data-explorer-fuhren-zu-einem-leeren-abfrage-ergebnis/404957)
**Author:** [@dickel](https://meta.discourse.org/u/dickel)\ **Replies:** 3\ **Last updated:** [June 18, 2026, 6:00am UTC](https://meta.discourse.org/t/abfragen-im-data-explorer-fuhren-zu-einem-leeren-abfrage-ergebnis/404957 "2026-06-18T06:00:35Z")
When I create a new query in the Data Explorer, I first see a text field where I enter the query name. Then I click "Create New" and add the description and the … --- ## [Reducing AI token usage with category filtering](https://meta.discourse.org/t/reducing-ai-token-usage-with-category-filtering/405510)
**Author:** [@alefattorini](https://meta.discourse.org/u/alefattorini)\ **Replies:** 1\ **Last updated:** [June 17, 2026, 5:09pm UTC](https://meta.discourse.org/t/reducing-ai-token-usage-with-category-filtering/405510 "2026-06-17T17:09:41Z")
I aspire to engage the bot in interrogation, ensuring it exclusively considers posts from a specific category. My objective is to curtail the utilization of AI tokens and retrieve information solely from a designated cat… --- ## [Best practice for moving users away from institutional email domains while avoiding duplicate/impersonation accounts](https://meta.discourse.org/t/best-practice-for-moving-users-away-from-institutional-email-domains-while-avoiding-duplicate-impersonation-accounts/405143)
**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\ **Replies:** 2\ **Last updated:** [June 17, 2026, 1:54pm UTC](https://meta.discourse.org/t/best-practice-for-moving-users-away-from-institutional-email-domains-while-avoiding-duplicate-impersonation-accounts/405143 "2026-06-17T13:54:10Z")
I run an independent Discourse community https://physicswithethan.discourse.diy which previously allowed institutional email addresses and external SSO. I now want to move toward ordinary local Discourse accounts using … --- ## [Is using type: group in plugins no longer working?](https://meta.discourse.org/t/type-group/405487)
**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\ **Replies:** 7\ **Last updated:** [June 17, 2026, 1:09pm UTC](https://meta.discourse.org/t/type-group/405487 "2026-06-17T13:09:35Z")
Has \`type: group\` become obsolete in plugins? I tried using it in a plugin, but it doesn't work. The input field behaves like \`text\` instead of the expected \`select\`. Has \`type: group\` been deprecated? \`\`\`yaml quectel\_online\_customer\_general\_customer\_group\_id: default: "" type: group client: true \`\`\` --- ## [Transparent images are being uploaded with a background](https://meta.discourse.org/t/transparent-images-are-being-uploaded-with-a-background/405378)
**Author:** [@a1xexx](https://meta.discourse.org/u/a1xexx)\ **Replies:** 3\ **Last updated:** [June 17, 2026, 11:28am UTC](https://meta.discourse.org/t/transparent-images-are-being-uploaded-with-a-background/405378 "2026-06-17T11:28:50Z")
Hello, On my site (with no plugins or custom modifications), whenever I upload a transparent image for a group flair, badge icon, or even the site’s branding/logo, the site adds a solid white background behind the image… --- ## [Category Icon Converts to JPEG](https://meta.discourse.org/t/category-icon-converts-to-jpeg/375797)
**Author:** [@tvavrda](https://meta.discourse.org/u/tvavrda)\ **Replies:** 2\ **Last updated:** [June 17, 2026, 11:27am UTC](https://meta.discourse.org/t/category-icon-converts-to-jpeg/375797 "2026-06-17T11:27:00Z")
I used to use category icons with a transparent background (especially useful when having both light and dark mode versions). Now I always get a white background. I realized that when I download an old icon (that still w… --- ## [iOS App Bug Report & Compatibility Issue with iOS 27](https://meta.discourse.org/t/ios-app-bug-report-compatibility-issue-with-ios-27/405446)
**Author:** [@i2dayi](https://meta.discourse.org/u/i2dayi)\ **Replies:** 2\ **Last updated:** [June 17, 2026, 5:43am UTC](https://meta.discourse.org/t/ios-app-bug-report-compatibility-issue-with-ios-27/405446 "2026-06-17T05:43:19Z")
I am writing to report some bugs and compatibility issues I encountered while using Discourse on the latest iOS 27. Specifically, shortly after entering the community, the bottom navigation bar becomes misaligned and di… --- ## [Backup restoration fails](https://meta.discourse.org/t/backup-restoration-fails/405387)
**Author:** [@Michael\_Furtenbach](https://meta.discourse.org/u/Michael_Furtenbach)\ **Replies:** 16\ **Last updated:** [June 16, 2026, 7:25pm UTC](https://meta.discourse.org/t/backup-restoration-fails/405387 "2026-06-16T19:25:47Z")
I’m having the following problem. I’ve been running a Discourse forum for over 10 years, and since I haven’t been able to install updates for some time now, I wanted to set up a new server: Old server is running: 3.4.0.… --- ## [Badge on categories](https://meta.discourse.org/t/pastille-sur-les-categories/405194)
**Author:** [@gilles](https://meta.discourse.org/u/gilles)\ **Replies:** 4\ **Last updated:** [June 15, 2026, 5:22pm UTC](https://meta.discourse.org/t/pastille-sur-les-categories/405194 "2026-06-15T17:22:12Z")
It’s just a question: Why don’t we display a badge on categories to indicate that there are new messages or replies? There must be a technical reason, perhaps :thinking: --- ## [Multisite vs multiple containers](https://meta.discourse.org/t/multisite-vs-multiple-containers/175275)
**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Replies:** 11\ **Last updated:** [June 15, 2026, 4:35pm UTC](https://meta.discourse.org/t/multisite-vs-multiple-containers/175275 "2026-06-15T16:35:07Z")
Does anyone know the pros and cons of multisite vs multiple containers? I currently have three Discourse instances as separate containers, and am thinking about converting two, maybe three more forums to Discourse - the… --- ## [Issue with automatic scrolling on Discourse websites using NVDA and Firefox](https://meta.discourse.org/t/issue-with-automatic-scrolling-on-discourse-websites-using-nvda-and-firefox/329422)
**Author:** [@christopherpross](https://meta.discourse.org/u/christopherpross)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 2:14pm UTC](https://meta.discourse.org/t/issue-with-automatic-scrolling-on-discourse-websites-using-nvda-and-firefox/329422 "2026-06-15T14:14:43Z")
Hey, I am blind and using NVDA 2024.3 on Windows 11 with Firefox 131.0. My issue is that on all websites using Discourse, the automatic scrolling in the topic view doesn’t work. I can only see 30 topics, and the view d… --- ## [Are html tags causing search issues](https://meta.discourse.org/t/are-html-tags-causing-search-issues/405296)
**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 1:48pm UTC](https://meta.discourse.org/t/are-html-tags-causing-search-issues/405296 "2026-06-15T13:48:08Z")
I have subscript html-tags i.e. \\B\17\-vitamiini (or the issue is header tags, hasn’t check that yet). The search can’t find those, like if I try to search B17-vitamiini. AI couldn\`t offer a hit eithe… --- ## [How are the user icons of "going" members sorted in the display of events?](https://meta.discourse.org/t/how-are-the-user-icons-of-going-members-sorted-in-the-display-of-events/405312)
**Author:** [@anko127](https://meta.discourse.org/u/anko127)\ **Replies:** 2\ **Last updated:** [June 15, 2026, 12:53pm UTC](https://meta.discourse.org/t/how-are-the-user-icons-of-going-members-sorted-in-the-display-of-events/405312 "2026-06-15T12:53:36Z")
The list of “going” members of an event is not sorted chronologically by the timestamp of pressing “going” but by the discourse member ID or what criteria? I know that you can extract this data and evaluate it. But our … --- ## [After migrating to Discourse, my Bing search engine website weight dropped...](https://meta.discourse.org/t/discourse-bing/405270)
**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\ **Replies:** 5\ **Last updated:** [June 15, 2026, 2:12am UTC](https://meta.discourse.org/t/discourse-bing/405270 "2026-06-15T02:12:08Z")
A few days ago, I migrated from Flarum to Discourse, but encountered very serious issues: my site's weight in the Bing search engine dropped significantly. I need your help! "Please help me diagnose on the Bing Webmaster Tools forum.a…" Click to view Yuanbao's answer --- ## [JAWS Screen Reader and Discourse: Best Practices?](https://meta.discourse.org/t/jaws-screen-reader-and-discourse-best-practices/405274)
**Author:** [@happyhappy](https://meta.discourse.org/u/happyhappy)\ **Replies:** 2\ **Last updated:** [June 15, 2026, 12:25am UTC](https://meta.discourse.org/t/jaws-screen-reader-and-discourse-best-practices/405274 "2026-06-15T00:25:34Z")
What are your best practices in using the JAWS screen reader with Discourse? --- ## [Look for the avatar frame component or plugin](https://meta.discourse.org/t/look-for-the-avatar-frame-component-or-plugin/318545)
**Author:** [@sheng\_hualuo](https://meta.discourse.org/u/sheng_hualuo)\ **Replies:** 13\ **Last updated:** [June 14, 2026, 7:31pm UTC](https://meta.discourse.org/t/look-for-the-avatar-frame-component-or-plugin/318545 "2026-06-14T19:31:13Z")
I have 30,000 GIF avatar frames. I’m wondering if there’s a component or plugin that can set default avatar frames for user groups, or allow users to choose their preferred avatar frame in their settings. Does the … --- ## [JAWS screen reader, Discourse and Shortcuts](https://meta.discourse.org/t/jaws-screen-reader-discourse-and-shortcuts/404095)
**Author:** [@happyhappy](https://meta.discourse.org/u/happyhappy)\ **Replies:** 4\ **Last updated:** [June 14, 2026, 4:54pm UTC](https://meta.discourse.org/t/jaws-screen-reader-discourse-and-shortcuts/404095 "2026-06-14T16:54:26Z")
I am working with a user who must access Discourse using the JAWS screen reader. Our first attempt was slow as the JAWS shortcuts somehow interfered with those of Discourse. Is there a tutorial or any advice on how to m… --- ## ["Account no longer on hold" on try.discourse.org](https://meta.discourse.org/t/account-no-longer-on-hold-on-try-discourse-org/405253)
**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\ **Replies:** 5\ **Last updated:** [June 14, 2026, 1:46pm UTC](https://meta.discourse.org/t/account-no-longer-on-hold-on-try-discourse-org/405253 "2026-06-14T13:46:42Z")
Hi :blob-wave-reverse: I’ve been receiving those PMs for the last two days. Each time the instance is reset I suppose. Hello, This is an automated message from Discourse Demo to let you know that your account is no l… --- ## [Impersonation limit (time)](https://meta.discourse.org/t/impersonation-limit-time/403961)
**Author:** [@ice.d](https://meta.discourse.org/u/ice.d)\ **Replies:** 10\ **Last updated:** [June 14, 2026, 12:34pm UTC](https://meta.discourse.org/t/impersonation-limit-time/403961 "2026-06-14T12:34:44Z")
Hi I impersonated my alternate account on my forum today to do a quick test of a feature i did for the forum and it said Impersonating user 15 minutes left but i’ve never seen it before and nor have i seen a setting for… --- ## [How to delete the auto-created admin account deepseek-chat](https://meta.discourse.org/t/deepseek-chat/405250)
**Author:** [@sniper756](https://meta.discourse.org/u/sniper756)\ **Replies:** 1\ **Last updated:** [June 13, 2026, 10:19am UTC](https://meta.discourse.org/t/deepseek-chat/405250 "2026-06-13T10:19:06Z")
How do I delete the automatically created administrator account named "deepseek-chat"? --- ## [Notifications not happening](https://meta.discourse.org/t/notifications-not-happening/405023)
**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\ **Replies:** 5\ **Last updated:** [June 13, 2026, 10:16am UTC](https://meta.discourse.org/t/notifications-not-happening/405023 "2026-06-13T10:16:32Z")
A user reports that notifications stopped working. I’m not sure how to troubleshoot this. --- ## [New Topics is showing all Topics New & unread](https://meta.discourse.org/t/new-topics-is-showing-all-topics-new-unread/405247)
**Author:** [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\ **Replies:** 6\ **Last updated:** [June 13, 2026, 5:40am UTC](https://meta.discourse.org/t/new-topics-is-showing-all-topics-new-unread/405247 "2026-06-13T05:40:21Z")
Here on Meta I noticed when you read a topic and choose New Topics vs unread it is showing new and unread totaled together see SS this is on both Meta Branded and Foundation. I haven’t observed this in my instan… --- ## [Images after a restore don't have S3 bucket URL](https://meta.discourse.org/t/images-after-a-restore-dont-have-s3-bucket-url/404659)
**Author:** [@Maxine](https://meta.discourse.org/u/Maxine)\ **Replies:** 11\ **Last updated:** [June 12, 2026, 9:55pm UTC](https://meta.discourse.org/t/images-after-a-restore-dont-have-s3-bucket-url/404659 "2026-06-12T21:55:04Z")
We’ve been building, testing and intentionally finding gaps in our Discourse forum before we push it entire thing to production. I just migrated my test forum that had S3 uploads enabled from one server to another and up… --- ## [I can't access admin functions](https://meta.discourse.org/t/i-cant-access-admin-functions/405211)
**Author:** [@whitelabel](https://meta.discourse.org/u/whitelabel)\ **Replies:** 4\ **Last updated:** [June 12, 2026, 9:38pm UTC](https://meta.discourse.org/t/i-cant-access-admin-functions/405211 "2026-06-12T21:38:06Z")
I have a free hosted site but can’t access admin functions? --- ## [Change 'click here' in email digest?](https://meta.discourse.org/t/change-click-here-in-email-digest/405183)
**Author:** [@newbit1337](https://meta.discourse.org/u/newbit1337)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 6:05pm UTC](https://meta.discourse.org/t/change-click-here-in-email-digest/405183 "2026-06-12T18:05:21Z")
Hi! I am sure I’m overseeing something, but how exactly do I change the ‘click here’ in the email digest? I can’t seem to find it here: Thanks! --- ## [Event reminder email](https://meta.discourse.org/t/event-reminder-email/404895)
**Author:** [@MeganBowers](https://meta.discourse.org/u/MeganBowers)\ **Replies:** 4\ **Last updated:** [June 12, 2026, 4:49pm UTC](https://meta.discourse.org/t/event-reminder-email/404895 "2026-06-12T16:49:16Z")
Is there a way to have event reminders be an email? Right now it just sends a reminder on the community but it’s easy to miss that notification if it’s not in your inbox --- ## [Nested replies: root post is too narrow on mobile](https://meta.discourse.org/t/nested-replies-root-post-is-too-narrow-on-mobile/405142)
**Author:** [@Andry\_Osminin](https://meta.discourse.org/u/Andry_Osminin)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 1:47pm UTC](https://meta.discourse.org/t/nested-replies-root-post-is-too-narrow-on-mobile/405142 "2026-06-12T13:47:14Z")
Small bit of look-and-feel feedback, mobile only - on desktop the width is fine. On mobile the opening post ends up in a narrow column because the avatar is on its left, just like the replies. Reddit keeps the first post… --- ## [Too Many Recipients Error for emails to external recipients](https://meta.discourse.org/t/too-many-recipients-error-for-emails-to-external-recipients/405050)
**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\ **Replies:** 4\ **Last updated:** [June 12, 2026, 12:10pm UTC](https://meta.discourse.org/t/too-many-recipients-error-for-emails-to-external-recipients/405050 "2026-06-12T12:10:48Z")
An email was sent from a user (with the email address linked to her Discourse account) to several recipients, including a Discourse group alias. The email was rejected with the Email::Receiver::TooManyRecipientsError er… --- ## [How to change invite limits for everybody?](https://meta.discourse.org/t/how-to-change-invite-limits-for-everybody/405150)
**Author:** [@Prempavee](https://meta.discourse.org/u/Prempavee)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 10:44am UTC](https://meta.discourse.org/t/how-to-change-invite-limits-for-everybody/405150 "2026-06-12T10:44:20Z")
hello, some of my new users receive a limit of 10 invites max and I cannot see how increase that limit as in the general setting I set a limit of 5000 --- ## [A font awesome icon is not displayed](https://meta.discourse.org/t/a-font-awesome-icon-is-not-displayed/405144)
**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 9:12am UTC](https://meta.discourse.org/t/a-font-awesome-icon-is-not-displayed/405144 "2026-06-12T09:12:00Z")
I’m trying to display the free ranking-star. I added it to the SVG icons in the Custom Header Links (icons) component: And called it in my link: But it doesn’t show: Generated HTML: \