# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=120&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 121

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## [How to add dynamically QASchema to discourse pages](https://meta.discourse.org/t/how-to-add-dynamically-qaschema-to-discourse-pages/302360)

<div class="topic-metadata">

**Author:** [@Shubham\_Suri](https://meta.discourse.org/u/Shubham_Suri)\
**Replies:** 0\
**Last updated:** [April 4, 2024, 7:45am UTC](https://meta.discourse.org/t/how-to-add-dynamically-qaschema-to-discourse-pages/302360 "2024-04-04T07:45:48Z")

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find screenshot for referance

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## [‘username can’t be blank’ when setting up Zoom webinar topic](https://meta.discourse.org/t/username-can-t-be-blank-when-setting-up-zoom-webinar-topic/297577)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 13\
**Last updated:** [March 26, 2020, 7:07pm UTC](https://meta.discourse.org/t/username-can-t-be-blank-when-setting-up-zoom-webinar-topic/297577 "2020-03-26T19:07:22Z")

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Hi Penar, thanks for the great plugin this will be really useful! I just tested it out and setup went smoothly. A few issues I’ve noticed: When I create a topic with the webinar I get this error, but if I refresh the p…

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## [How to make it so there's no timer for removal of reactions?](https://meta.discourse.org/t/how-to-make-it-so-theres-no-timer-for-removal-of-reactions/315142)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 4\
**Last updated:** [April 3, 2024, 2:52pm UTC](https://meta.discourse.org/t/how-to-make-it-so-theres-no-timer-for-removal-of-reactions/315142 "2024-04-03T14:52:14Z")

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Hi. How can I change it so that there’s no timer on how long reactions can be un-done/changed? Only after a short time, I get: “You can no longer remove your reaction”

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## [Docker update error](https://meta.discourse.org/t/docker-update-error/302140)

<div class="topic-metadata">

**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 5\
**Last updated:** [April 3, 2024, 2:09pm UTC](https://meta.discourse.org/t/docker-update-error/302140 "2024-04-03T14:09:47Z")

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I tried to update docker through my discourse control panel but all of them gave an error, can anyone help me /var/www/discourse/lib/discourse\_ip\_info.rb:48:in \`mmdb\_download': undefined method \`path' for nil:NilClass (…

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## [Recent Upgrade, Now Re-launch server issue?](https://meta.discourse.org/t/recent-upgrade-now-re-launch-server-issue/302157)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 7\
**Last updated:** [April 3, 2024, 1:57pm UTC](https://meta.discourse.org/t/recent-upgrade-now-re-launch-server-issue/302157 "2024-04-03T13:57:16Z")

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Literally offline now, so help as soon as possible would be amazing. :upside\_down\_face: I’ve relaunched my server probably 40 times now and this time, I’m getting an error I’ve never had before: When I ran that docto…

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## [Topic missing after post \> move to new topic](https://meta.discourse.org/t/topic-missing-after-post-move-to-new-topic/145620)

<div class="topic-metadata">

**Author:** [@tomtjes](https://meta.discourse.org/u/tomtjes)\
**Replies:** 4\
**Last updated:** [March 26, 2020, 3:57pm UTC](https://meta.discourse.org/t/topic-missing-after-post-move-to-new-topic/145620 "2020-03-26T15:57:06Z")

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I had to move some topics and posts around in order to prepare for part of my site to go public. In one instance, I picked one post from an existing discussion in a private category (tl\_0 can see/create/reply) and turne…

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## [I am not able to generate my Logo](https://meta.discourse.org/t/i-am-not-able-to-generate-my-logo/291316)

<div class="topic-metadata">

**Author:** [@Kamlesh\_Joshi](https://meta.discourse.org/u/Kamlesh_Joshi)\
**Replies:** 9\
**Last updated:** [April 3, 2024, 5:52am UTC](https://meta.discourse.org/t/i-am-not-able-to-generate-my-logo/291316 "2024-04-03T05:52:17Z")

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Hi, I did updated my logo in my discourse forum but I am not able to update the logo it’s same as encrypted Image which I can’t use. Please help!!!

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## [Summary email bg color not changing when hex](https://meta.discourse.org/t/summary-email-bg-color-not-changing-when-hex/145722)

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**Author:** [@bwalk](https://meta.discourse.org/u/bwalk)\
**Replies:** 0\
**Last updated:** [March 26, 2020, 6:30pm UTC](https://meta.discourse.org/t/summary-email-bg-color-not-changing-when-hex/145722 "2020-03-26T18:30:38Z")

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Hi! I have a self-hosted discourse install and I’m trying to edit the colors for the digest email. If I change email accent bg color to a color name (ex. “blue”), the color change shows up correctly in the preview. Howe…

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## [Site URLs showing as insecure/not using HTTPS?](https://meta.discourse.org/t/site-urls-showing-as-insecure-not-using-https/302080)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 5:23pm UTC](https://meta.discourse.org/t/site-urls-showing-as-insecure-not-using-https/302080 "2024-04-02T17:23:07Z")

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EDIT 1.5hrs later: Fixed it by adding the below code to my app.yml file under the hooks section: after\_ssl: # tell letsencrypt what additional certs to get - replace: filename: "/etc/runit/1.d/letsencrypt…

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## [Force guests to a specific page?](https://meta.discourse.org/t/force-guests-to-a-specific-page/302062)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 5\
**Last updated:** [April 2, 2024, 4:00pm UTC](https://meta.discourse.org/t/force-guests-to-a-specific-page/302062 "2024-04-02T16:00:25Z")

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I checked plugins section and my own site Admin settings and didn’t really see what I was trying to find (maybe I’m blind for working on a site 18hrs/day, though). Basically, if someone isn’t signed in and goes to my fo…

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## [Domain isn't redirecting properly?](https://meta.discourse.org/t/domain-isnt-redirecting-properly/301989)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 4:56am UTC](https://meta.discourse.org/t/domain-isnt-redirecting-properly/301989 "2024-04-02T04:56:26Z")

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From the Landing Pages plugin, I have a page I want to use as my home page: forums.mysite.com/landing - So when people go to mysite.com or www.mysite.com I want them to be taken to forums.mysite.com/landing. Now, if s…

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## [Can I alter the list of categories displayed in the dropdown?](https://meta.discourse.org/t/can-i-alter-the-list-of-categories-displayed-in-the-dropdown/302041)

<div class="topic-metadata">

**Author:** [@Helga\_Razinkova](https://meta.discourse.org/u/Helga_Razinkova)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 12:45pm UTC](https://meta.discourse.org/t/can-i-alter-the-list-of-categories-displayed-in-the-dropdown/302041 "2024-04-02T12:45:05Z")

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Hi everyone! Here’s the use case. We showcase the Wishlist category with lots of subcategories on our homepage, so the general list of categories is huge and inconvenient to navigate. Is there maybe an option to display…

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## [Can't connect to own SMTP Service](https://meta.discourse.org/t/cant-connect-to-own-smtp-service/302008)

<div class="topic-metadata">

**Author:** [@syntaxys](https://meta.discourse.org/u/syntaxys)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 9:10am UTC](https://meta.discourse.org/t/cant-connect-to-own-smtp-service/302008 "2024-04-02T09:10:54Z")

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I am currently trying to set up a host with Discourse in Docker on my home server for testing it out. It’s working quite well so far, the instance is running smoothly. However, I can’t manage to send the emails via my o…

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## [What does "Category mirrors a mailing list" do?](https://meta.discourse.org/t/what-does-category-mirrors-a-mailing-list-do/77787)

<div class="topic-metadata">

**Author:** [@sjmscott](https://meta.discourse.org/u/sjmscott)\
**Replies:** 3\
**Last updated:** [January 11, 2018, 11:14pm UTC](https://meta.discourse.org/t/what-does-category-mirrors-a-mailing-list-do/77787 "2018-01-11T23:14:48Z")

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I was having trouble finding documentation on the tick box for “Category mirrors a mailing list” in category settings. I wondering if this sends an email to everyone who has digest mode turned on. I have a special cate…

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## [Getting "permission denied" on new VPS install](https://meta.discourse.org/t/getting-permission-denied-on-new-vps-install/301983)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 2\
**Last updated:** [April 2, 2024, 4:18am UTC](https://meta.discourse.org/t/getting-permission-denied-on-new-vps-install/301983 "2024-04-02T04:18:03Z")

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So, I am switching VPS servers. Before getting rid of the one VPS, I downloaded the whole “discourse” folder from /var/discourse and put it on my Windows machine. I then got new Ubuntu VPS, installed Docker & Git, and in…

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## [Disable password auth and logging in as admin account](https://meta.discourse.org/t/disable-password-auth-and-logging-in-as-admin-account/301978)

<div class="topic-metadata">

**Author:** [@gar1t](https://meta.discourse.org/u/gar1t)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 2:28am UTC](https://meta.discourse.org/t/disable-password-auth-and-logging-in-as-admin-account/301978 "2024-04-02T02:28:19Z")

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I’d like to limit authentication to using GitHub. So I’d like to disable password auth. I have ‘enable github logins’ enabled with the corresponding id and secret. If I go ahead and disabled password auth, how will Disc…

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## [Best way to redirect mysite.com to forums.mysite.com/landing?](https://meta.discourse.org/t/best-way-to-redirect-mysite-com-to-forums-mysite-com-landing/301973)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 2\
**Last updated:** [April 2, 2024, 12:38am UTC](https://meta.discourse.org/t/best-way-to-redirect-mysite-com-to-forums-mysite-com-landing/301973 "2024-04-02T00:38:47Z")

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Not sure if proper category, but I need some help/support with this. So, I self-host my forums on a VPS. I have my own domain name. I use an A record already so that forums.mysite.com points to my VPS’ IP. The forums pa…

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## [Change default text in search box](https://meta.discourse.org/t/change-default-text-in-search-box/145672)

<div class="topic-metadata">

**Author:** [@petepan23](https://meta.discourse.org/u/petepan23)\
**Replies:** 3\
**Last updated:** [March 26, 2020, 2:14pm UTC](https://meta.discourse.org/t/change-default-text-in-search-box/145672 "2020-03-26T14:14:15Z")

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Hi, How can we change the default search text (i.e., “search topic, post, users, …”) in the search box? Thanks!

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## [VirtualMin and SSL](https://meta.discourse.org/t/virtualmin-and-ssl/301933)

<div class="topic-metadata">

**Author:** [@alchitry](https://meta.discourse.org/u/alchitry)\
**Replies:** 1\
**Last updated:** [April 1, 2024, 9:26pm UTC](https://meta.discourse.org/t/virtualmin-and-ssl/301933 "2024-04-01T21:26:49Z")

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I’ve installed Discourse on my server running Virtualmin following this guide How to install Discourse alongside Virtualmin - Virtualmin - Virtualmin Community Everything is working (including https) but if I enable for…

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## [Merge Staged Users](https://meta.discourse.org/t/merge-staged-users/298976)

<div class="topic-metadata">

**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 3\
**Last updated:** [April 1, 2024, 9:20pm UTC](https://meta.discourse.org/t/merge-staged-users/298976 "2024-04-01T21:20:53Z")

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Hi all! When moving from another platform into Discourse, we had to import users and many of the imported users became “staged users”. We’ve realized that the staged users are duplicates; for instance, “unique.user.name…

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## [How would I go about stylizing "js.read\_more"?](https://meta.discourse.org/t/how-would-i-go-about-stylizing-js-read-more/301883)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 3\
**Last updated:** [April 1, 2024, 7:28pm UTC](https://meta.discourse.org/t/how-would-i-go-about-stylizing-js-read-more/301883 "2024-04-01T19:28:31Z")

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Basically, I went to change the text of “read more” in my Admin settings because I wanted the “r” to be capitalized, but I also wanted to make it bold font. How would I go about this?

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## [Ban/prevent certain names/words in a username?](https://meta.discourse.org/t/ban-prevent-certain-names-words-in-a-username/301909)

<div class="topic-metadata">

**Author:** [@dub\_rado](https://meta.discourse.org/u/dub_rado)\
**Replies:** 6\
**Last updated:** [April 1, 2024, 6:46pm UTC](https://meta.discourse.org/t/ban-prevent-certain-names-words-in-a-username/301909 "2024-04-01T18:46:01Z")

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Is there a way to prevent users from signing up with certain words in their usernames so they can’t imitate our moderators or fake an official account?

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## [How does auto-close topics work?](https://meta.discourse.org/t/how-does-auto-close-topics-work/219122)

<div class="topic-metadata">

**Author:** [@Noah](https://meta.discourse.org/u/Noah)\
**Replies:** 13\
**Last updated:** [April 26, 2022, 8:59pm UTC](https://meta.discourse.org/t/how-does-auto-close-topics-work/219122 "2022-04-26T20:59:51Z")

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When I made this post: It was automatically locked for no reason, the channel does not auto lock topics usually & the user broke none of the rules, they never changed categories either. Can someone tell me the story…

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## [Client group read only, experts group read/write](https://meta.discourse.org/t/client-group-read-only-experts-group-read-write/145566)

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**Author:** [@Hilario](https://meta.discourse.org/u/Hilario)\
**Replies:** 3\
**Last updated:** [March 25, 2020, 10:31pm UTC](https://meta.discourse.org/t/client-group-read-only-experts-group-read-write/145566 "2020-03-25T22:31:09Z")

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Hello everybody. I have a situation I would like to share with you and see if you can help me to configure discourse. I have a group of interest. This is a private group. In this group there are TWO type of USERs 1- C…

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## [Google Gemini Embeding - recommended articles](https://meta.discourse.org/t/google-gemini-embeding-recommended-articles/301882)

<div class="topic-metadata">

**Author:** [@Petr\_Mišák](https://meta.discourse.org/u/Petr_Mi%C5%A1%C3%A1k)\
**Replies:** 0\
**Last updated:** [April 1, 2024, 4:13pm UTC](https://meta.discourse.org/t/google-gemini-embeding-recommended-articles/301882 "2024-04-01T16:13:24Z")

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I have searched intensively but have not found the answer. We have a community in Czech language, and I would like to give it a list of recommended articles at the bottom of the page. It seems that Gemini may be a good …

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## [Topic timer causing error?](https://meta.discourse.org/t/topic-timer-causing-error/301748)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 1\
**Last updated:** [April 1, 2024, 2:42pm UTC](https://meta.discourse.org/t/topic-timer-causing-error/301748 "2024-04-01T14:42:55Z")

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I have a topic set up in a private staging category that is set to be published in a public category using the topic timer. But after the 3.3.0.beta1 update I am getting this error and the topic text disappears. I have v…

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## [Is there a way to remove these from showing up in the posts section?](https://meta.discourse.org/t/is-there-a-way-to-remove-these-from-showing-up-in-the-posts-section/301791)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 17\
**Last updated:** [April 1, 2024, 2:23pm UTC](https://meta.discourse.org/t/is-there-a-way-to-remove-these-from-showing-up-in-the-posts-section/301791 "2024-04-01T14:23:15Z")

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These: It really clutters up the feed, especially on mobile. Would love if it could just be sent as a notification or something. It’s annoying to constantly go and delete system messages when they happen every time, …

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## [Are there any themes that show you the full post content like an actual social media site so you don't have to click the topics?](https://meta.discourse.org/t/are-there-any-themes-that-show-you-the-full-post-content-like-an-actual-social-media-site-so-you-dont-have-to-click-the-topics/301795)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 1\
**Last updated:** [April 1, 2024, 6:52am UTC](https://meta.discourse.org/t/are-there-any-themes-that-show-you-the-full-post-content-like-an-actual-social-media-site-so-you-dont-have-to-click-the-topics/301795 "2024-04-01T06:52:12Z")

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Are there any themes that show you the full post content like an actual social media site so you don’t have to click the topics? FBK Pro is nice, but still need to click on topics to open lengthy full posts. Would like a…

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## [Categories are repeated and scrunched together on mobile for one (or more?) of my users](https://meta.discourse.org/t/categories-are-repeated-and-scrunched-together-on-mobile-for-one-or-more-of-my-users/301648)

<div class="topic-metadata">

**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 6\
**Last updated:** [March 31, 2024, 5:57am UTC](https://meta.discourse.org/t/categories-are-repeated-and-scrunched-together-on-mobile-for-one-or-more-of-my-users/301648 "2024-03-31T05:57:39Z")

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A user notified me about this yesterday and I’m at a bit of a loss, trying to see if any of my other users are experiencing it. Basically I have 6 main categories the user has access to, but for some reason they’re squis…

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## [S3 connect with discourse error](https://meta.discourse.org/t/s3-connect-with-discourse-error/145366)

<div class="topic-metadata">

**Author:** [@Uween](https://meta.discourse.org/u/Uween)\
**Replies:** 6\
**Last updated:** [March 25, 2020, 9:51am UTC](https://meta.discourse.org/t/s3-connect-with-discourse-error/145366 "2020-03-25T09:51:22Z")

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I configured aws s3 with my discourse but there’s an error when uploading a file. So reset everything at the moment. So anyone able to configure it for me?

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