# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=129

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 130

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## [Add banner to categories](https://meta.discourse.org/t/add-banner-to-categories/343725)

<div class="topic-metadata">

**Author:** [@jannikjbi](https://meta.discourse.org/u/jannikjbi)\
**Replies:** 4\
**Last updated:** [December 22, 2024, 7:56pm UTC](https://meta.discourse.org/t/add-banner-to-categories/343725 "2024-12-22T19:56:02Z")

</div>

How can I do this with my categories? I haven’t found anything, just a background or logo, but nothing with a banner or anything like that

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## [How to find all the possible variables that can be fed to AI personas?](https://meta.discourse.org/t/how-to-find-all-the-possible-variables-that-can-be-fed-to-ai-personas/343808)

<div class="topic-metadata">

**Author:** [@MachineScholar](https://meta.discourse.org/u/MachineScholar)\
**Replies:** 1\
**Last updated:** [December 22, 2024, 6:16pm UTC](https://meta.discourse.org/t/how-to-find-all-the-possible-variables-that-can-be-fed-to-ai-personas/343808 "2024-12-22T18:16:26Z")

</div>

In the Discourse-provided personas we see that there are various variables used, such as “{participants}”, “{time}”, “{site\_description}”… Where can we find all of the various such variables that can be used in AI person…

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## [SSO broken after rebuild with stable v3.3.3](https://meta.discourse.org/t/sso-broken-after-rebuild-with-stable-v3-3-3/343847)

<div class="topic-metadata">

**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 7\
**Last updated:** [December 22, 2024, 1:57pm UTC](https://meta.discourse.org/t/sso-broken-after-rebuild-with-stable-v3-3-3/343847 "2024-12-22T13:57:54Z")

</div>

After a rebuild today with 3.3.3 (latest stable released a few days ago), SSO stopped working. Still logged in users are fine for now, but new sessions end the SSO flow with the error: Account login timed out, please t…

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## [Job exception: undefined method \`ensure\_consistency!' for class Jobs::UserEmail](https://meta.discourse.org/t/job-exception-undefined-method-ensure-consistency-for-class-jobs-useremail/343832)

<div class="topic-metadata">

**Author:** [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)\
**Replies:** 1\
**Last updated:** [December 22, 2024, 1:04pm UTC](https://meta.discourse.org/t/job-exception-undefined-method-ensure-consistency-for-class-jobs-useremail/343832 "2024-12-22T13:04:42Z")

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Received today. What is this issue? What is the fix? /var/www/discourse/app/jobs/scheduled/ensure\_db\_consistency.rb:29:in \`block in execute' /var/www/discourse/app/jobs/scheduled/ensure\_db\_consistency.rb:28:in \`each'…

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## [How to make "Sending PMs" a TL2 (instead of TL1)?](https://meta.discourse.org/t/how-to-make-sending-pms-a-tl2-instead-of-tl1/343878)

<div class="topic-metadata">

**Author:** [@mustachianpost](https://meta.discourse.org/u/mustachianpost)\
**Replies:** 5\
**Last updated:** [December 22, 2024, 10:16am UTC](https://meta.discourse.org/t/how-to-make-sending-pms-a-tl2-instead-of-tl1/343878 "2024-12-22T10:16:10Z")

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Hey there, I checked in my Discourse Settings and in the search of the forum, but I can’t seem to find the place to change it. Is it possible (and if yes, how) to allow “Sending PMs” a TL2 and not a TL1 feature? Indee…

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## [Registration-spammed forum with aliased email addresses despite "normalize\_emails" enabled](https://meta.discourse.org/t/registration-spammed-forum-with-aliased-email-addresses-despite-normalize-emails-enabled/343366)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 3\
**Last updated:** [December 21, 2024, 11:03pm UTC](https://meta.discourse.org/t/registration-spammed-forum-with-aliased-email-addresses-despite-normalize-emails-enabled/343366 "2024-12-21T23:03:49Z")

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My forum was registration-spammed a few months ago using aliased email addresses. Activation reminder emails were also sent, doubling the number and sending a total of around 1000 emails in a very short time. I was …

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## [Assigning mod status to multiple users](https://meta.discourse.org/t/assigning-mod-status-to-multiple-users/343817)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 5\
**Last updated:** [December 21, 2024, 7:32pm UTC](https://meta.discourse.org/t/assigning-mod-status-to-multiple-users/343817 "2024-12-21T19:32:18Z")

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Is there a way to assign mod status to multiple users at once, for example, by grouping users based on certain criteria? Let’s say, I want to assign mod status to all users with the @example.com email domain. Is it possi…

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## [Password resetting workflow for an entire site](https://meta.discourse.org/t/password-resetting-workflow-for-an-entire-site/343145)

<div class="topic-metadata">

**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 3\
**Last updated:** [December 21, 2024, 11:57am UTC](https://meta.discourse.org/t/password-resetting-workflow-for-an-entire-site/343145 "2024-12-21T11:57:33Z")

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Hello folks, We are dismantling our website’s SSO and switching to just using Discourse to manage user accounts. That means that all our current users need to create new passwords in order to access Discourse going forw…

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## [Displaying topic summaries in discourse](https://meta.discourse.org/t/displaying-topic-summaries-in-discourse/343793)

<div class="topic-metadata">

**Author:** [@BrianC](https://meta.discourse.org/u/BrianC)\
**Replies:** 3\
**Last updated:** [December 21, 2024, 1:24pm UTC](https://meta.discourse.org/t/displaying-topic-summaries-in-discourse/343793 "2024-12-21T13:24:29Z")

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Could someone tell me how to display summaries of topics like in this image from Discourse? Not sure if it’s in Core?

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## [Help with RSS Polling Plugin - Fetching Complete Content & Publishing Translated Content](https://meta.discourse.org/t/help-with-rss-polling-plugin-fetching-complete-content-publishing-translated-content/343771)

<div class="topic-metadata">

**Author:** [@joo](https://meta.discourse.org/u/joo)\
**Replies:** 1\
**Last updated:** [December 21, 2024, 11:19am UTC](https://meta.discourse.org/t/help-with-rss-polling-plugin-fetching-complete-content-publishing-translated-content/343771 "2024-12-21T11:19:44Z")

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Hi, I’ve been using the RSS Polling plugin and ran into a couple of issues. I was hoping you could help me out: How to fetch complete content? Right now, the plugin is only pulling part of the article, not the full c…

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## [Notification icon is default on Android](https://meta.discourse.org/t/notification-icon-is-default-on-android/343766)

<div class="topic-metadata">

**Author:** [@Yt.w](https://meta.discourse.org/u/Yt.w)\
**Replies:** 2\
**Last updated:** [December 21, 2024, 9:33am UTC](https://meta.discourse.org/t/notification-icon-is-default-on-android/343766 "2024-12-21T09:33:49Z")

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I changed my sites icon for sure. But on android it’s showing default. On IOS there are not this issue Anyone can tell me how to change it?

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## [Unable to Associate Category Banner via API During Category Creation with Python Code](https://meta.discourse.org/t/unable-to-associate-category-banner-via-api-during-category-creation-with-python-code/343743)

<div class="topic-metadata">

**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 1\
**Last updated:** [December 21, 2024, 6:39am UTC](https://meta.discourse.org/t/unable-to-associate-category-banner-via-api-during-category-creation-with-python-code/343743 "2024-12-21T06:39:11Z")

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Hi All, We are using a Python script to create categories and subcategories with hierarchy, along with category descriptions, and have successfully accomplished this. However, we also want to associate a category banner…

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## [Installation takes forever, then ends without forum actually starting](https://meta.discourse.org/t/installation-takes-forever-then-ends-without-forum-actually-starting/343609)

<div class="topic-metadata">

**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 9\
**Last updated:** [December 21, 2024, 5:04am UTC](https://meta.discourse.org/t/installation-takes-forever-then-ends-without-forum-actually-starting/343609 "2024-12-21T05:04:49Z")

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So I’m trying to start a forum on GCP’s Compute Engine, running it on an e2-micro. I think a 2GB swapfile was made when I first tried to run it. 10GB didn’t work because it was too little IIRC, so I increased it to 20GB…

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## [Automatically re-categorize topics from an imported forum by targeting keywords in titles?](https://meta.discourse.org/t/automatically-re-categorize-topics-from-an-imported-forum-by-targeting-keywords-in-titles/164663)

<div class="topic-metadata">

**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 9\
**Last updated:** [December 20, 2024, 7:00pm UTC](https://meta.discourse.org/t/automatically-re-categorize-topics-from-an-imported-forum-by-targeting-keywords-in-titles/164663 "2024-12-20T19:00:37Z")

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Hi, I’m importing an old and large forum about unicycling. The old categories weren’t the best, and a lot of different stuff was mixed together. So, I’m re-organizing categories. At first, I was thinking to manually …

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## [Move the hamburger menu icon to match the location on mobile](https://meta.discourse.org/t/move-the-hamburger-menu-icon-to-match-the-location-on-mobile/343486)

<div class="topic-metadata">

**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 4\
**Last updated:** [December 20, 2024, 6:51pm UTC](https://meta.discourse.org/t/move-the-hamburger-menu-icon-to-match-the-location-on-mobile/343486 "2024-12-20T18:51:56Z")

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Sporadically I click it instead of the logo. Is there a way to move this icon to the right side location, as it is already on mobile? On my discourse install, I would like the logo to be the only thing clickable that’…

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## [StorJ S3 - anyone have this working](https://meta.discourse.org/t/storj-s3-anyone-have-this-working/342994)

<div class="topic-metadata">

**Author:** [@BledItIt](https://meta.discourse.org/u/BledItIt)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 4:00pm UTC](https://meta.discourse.org/t/storj-s3-anyone-have-this-working/342994 "2024-12-20T16:00:41Z")

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Is there anyone that has Storj S3 working with discourse? If so can you share your setup… I can upload, but image/file links are broken I was able to get the back-ups to work without issue.

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## [Generate an "email me a login link" URL](https://meta.discourse.org/t/generate-an-email-me-a-login-link-url/323649)

<div class="topic-metadata">

**Author:** [@jonathan\_moura\_getit](https://meta.discourse.org/u/jonathan_moura_getit)\
**Replies:** 6\
**Last updated:** [September 18, 2024, 8:28pm UTC](https://meta.discourse.org/t/generate-an-email-me-a-login-link-url/323649 "2024-09-18T20:28:16Z")

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Hi, We have a website that sends alerts to users via email, and for a seamless experience, we want to provide a link to Discourse that automatically logs them in. We already have DiscourseConnect set up and functioning,…

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## [Can forum views count be hidden?](https://meta.discourse.org/t/can-forum-views-count-be-hidden/343612)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 10:52am UTC](https://meta.discourse.org/t/can-forum-views-count-be-hidden/343612 "2024-12-20T10:52:21Z")

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Is there a built-in option or a proper setting within Discourse to completely hide the views count on the forum? I’m not looking to hide it through CSS or by making visual tweaks, but rather a proper configuration or tog…

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## [Entire Discourse group disappeared](https://meta.discourse.org/t/entire-discourse-group-disappeared/343446)

<div class="topic-metadata">

**Author:** [@LaurentOBIS](https://meta.discourse.org/u/LaurentOBIS)\
**Replies:** 4\
**Last updated:** [December 20, 2024, 10:32am UTC](https://meta.discourse.org/t/entire-discourse-group-disappeared/343446 "2024-12-20T10:32:11Z")

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Hello, My entire Discourse disappeared: https://obis.discourse.group/ I could post messages a few hours ago. Now the whole site is black and says “Not Found”. Does anyone know why? Regards, Laurent

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## [Is Something Wrong With My New Forum](https://meta.discourse.org/t/is-something-wrong-with-my-new-forum/343351)

<div class="topic-metadata">

**Author:** [@MihirR](https://meta.discourse.org/u/MihirR)\
**Replies:** 2\
**Last updated:** [December 20, 2024, 5:10am UTC](https://meta.discourse.org/t/is-something-wrong-with-my-new-forum/343351 "2024-12-20T05:10:07Z")

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What could be the possible cause of this, I have my forum running as it is was fresh and all no custom pages nothing. PS: Attaching an image for reference

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## [Membership approval plugin](https://meta.discourse.org/t/membership-approval-plugin/343135)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 1\
**Last updated:** [December 19, 2024, 9:11pm UTC](https://meta.discourse.org/t/membership-approval-plugin/343135 "2024-12-19T21:11:16Z")

</div>

Are there any membership approval plugins where you can ask questions, say, technical questions, to help assess whether a user applying for approval is genuine? Some Facebook groups have this. How effective this is is a …

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## [Font size too big on iOS Discourse Hub app](https://meta.discourse.org/t/font-size-too-big-on-ios-discourse-hub-app/343236)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 18\
**Last updated:** [December 19, 2024, 8:32pm UTC](https://meta.discourse.org/t/font-size-too-big-on-ios-discourse-hub-app/343236 "2024-12-19T20:32:01Z")

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Looks promising, thanks for these changes. I still can’t use it until the interface scale bug I reported a few months ago is fixed though, it’s way too huge on my phone screen.

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## [Upgrading Discourse: Multiple failures](https://meta.discourse.org/t/upgrading-discourse-multiple-failures/343370)

<div class="topic-metadata">

**Author:** [@CharlesBarouch](https://meta.discourse.org/u/CharlesBarouch)\
**Replies:** 5\
**Last updated:** [December 19, 2024, 8:19pm UTC](https://meta.discourse.org/t/upgrading-discourse-multiple-failures/343370 "2024-12-19T20:19:00Z")

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I’m trying to do the current upgrade. It has failed and I can’t access my discourse. There’s multiple errors. All help appreciated. # 502 Bad Gateway --- nginx Log attached. cap.txt (58.3 KB) I, \[2024-12-19T13:12:37…

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## [Discourse High Availability](https://meta.discourse.org/t/discourse-high-availability/55091)

<div class="topic-metadata">

**Author:** [@jakimfett](https://meta.discourse.org/u/jakimfett)\
**Replies:** 5\
**Last updated:** [December 19, 2024, 7:56pm UTC](https://meta.discourse.org/t/discourse-high-availability/55091 "2024-12-19T19:56:22Z")

</div>

Has anyone played with a HAProxy/nginx/etc? I could have sworn there was a how-to guide for a way to do distributed hosting, either via Docker or via multiple instances of Discourse all hitting a single high availabilit…

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## [Enable receiving and reply emails](https://meta.discourse.org/t/enable-receiving-and-reply-emails/341801)

<div class="topic-metadata">

**Author:** [@Abdelrahman\_MoHamed](https://meta.discourse.org/u/Abdelrahman_MoHamed)\
**Replies:** 17\
**Last updated:** [December 19, 2024, 7:52pm UTC](https://meta.discourse.org/t/enable-receiving-and-reply-emails/341801 "2024-12-19T19:52:55Z")

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I’m using NetCore Coud as an email provider but I cannot enable receiving emails or reply to emails , Any idea how can I achieve this using NeCore Cloud Email ?

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## [Change Discourse System Date](https://meta.discourse.org/t/change-discourse-system-date/343380)

<div class="topic-metadata">

**Author:** [@kevinbeetle](https://meta.discourse.org/u/kevinbeetle)\
**Replies:** 1\
**Last updated:** [December 19, 2024, 6:15pm UTC](https://meta.discourse.org/t/change-discourse-system-date/343380 "2024-12-19T18:15:50Z")

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Hello Goodevening guys I’m new to discourse and I want to know how can I change my discourse system date to previous year ? I want to make my website look old contents by changing the dates into last year.

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## [Email thread notifications cutting off attachments](https://meta.discourse.org/t/email-thread-notifications-cutting-off-attachments/342589)

<div class="topic-metadata">

**Author:** [@guildedgrey](https://meta.discourse.org/u/guildedgrey)\
**Replies:** 7\
**Last updated:** [December 19, 2024, 5:25pm UTC](https://meta.discourse.org/t/email-thread-notifications-cutting-off-attachments/342589 "2024-12-19T17:25:58Z")

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Hi all, I recently had a member upset that his new post (initiated via email) cut off his attachment and email signature. Attaching a screenshot below. The overwhelming majority of our members only utilize our listser…

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## [Image grid and user rights](https://meta.discourse.org/t/image-grid-and-user-rights/342611)

<div class="topic-metadata">

**Author:** [@gaadgdsa](https://meta.discourse.org/u/gaadgdsa)\
**Replies:** 1\
**Last updated:** [December 19, 2024, 11:57am UTC](https://meta.discourse.org/t/image-grid-and-user-rights/342611 "2024-12-19T11:57:53Z")

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Hi Discourse Team, I want to use the image grid, but only show the thread with image-grid to unregistered users. The full size image should be restricted to registered users. So when you click on a image in the grid t…

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## [Wiki is not available](https://meta.discourse.org/t/wiki-is-not-available/343347)

<div class="topic-metadata">

**Author:** [@Rainshine](https://meta.discourse.org/u/Rainshine)\
**Replies:** 8\
**Last updated:** [December 19, 2024, 11:34am UTC](https://meta.discourse.org/t/wiki-is-not-available/343347 "2024-12-19T11:34:35Z")

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Hello guys, We want to use the Wiki / FAQ option. But when we press on that entry where get the following error page: Which means, this site does not exist or is private. What did I do wrong that we lost the FAQ /…

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## [Manually created staged user?](https://meta.discourse.org/t/manually-created-staged-user/340909)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 17\
**Last updated:** [December 19, 2024, 8:45am UTC](https://meta.discourse.org/t/manually-created-staged-user/340909 "2024-12-19T08:45:07Z")

</div>

Can I create a staged user manually? Using rake, I can create an ordinary one, of course. The all-knowing AI told me I can’t, and I believe it, but still… Perhaps I should explain what I am trying to do. I have a WordP…

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