# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=13

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 14

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## [A font awesome icon is not displayed](https://meta.discourse.org/t/a-font-awesome-icon-is-not-displayed/405144)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 1\
**Last updated:** [June 12, 2026, 9:12am UTC](https://meta.discourse.org/t/a-font-awesome-icon-is-not-displayed/405144 "2026-06-12T09:12:00Z")

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I’m trying to display the free ranking-star. I added it to the SVG icons in the Custom Header Links (icons) component: And called it in my link: But it doesn’t show: Generated HTML: \<li class="custom-header-i…

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## [Secondary Email Address](https://meta.discourse.org/t/secondary-email-address/405100)

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**Author:** [@JDParker](https://meta.discourse.org/u/JDParker)\
**Replies:** 5\
**Last updated:** [June 11, 2026, 5:54pm UTC](https://meta.discourse.org/t/secondary-email-address/405100 "2026-06-11T17:54:16Z")

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I am trying to add a secondary email address, but when I navigate to Profile/Preferences/Accounts it only shows the primary email address, but no add secondary button.

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## [Apostrophe translated to quotation mark in message field](https://meta.discourse.org/t/apostrophe-translated-to-quotation-mark-in-message-field/405083)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 3\
**Last updated:** [June 11, 2026, 5:53pm UTC](https://meta.discourse.org/t/apostrophe-translated-to-quotation-mark-in-message-field/405083 "2026-06-11T17:53:11Z")

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It’s happening on a self-hosted instance I administer (2026.6.0-latest), but not on Meta. In the message field, whenever I type ', it is auto-translated to › or ‹, making it very difficult to write anything. Just like i…

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## [AI Translation: What happened to "Translatable Categories" and how are translation costs calculated?](https://meta.discourse.org/t/ai-translation-what-happened-to-translatable-categories-and-how-are-translation-costs-calculated/405072)

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**Author:** [@Sara\_Carmona\_y\_Lladó](https://meta.discourse.org/u/Sara_Carmona_y_Llad%C3%B3)\
**Replies:** 2\
**Last updated:** [June 11, 2026, 2:35pm UTC](https://meta.discourse.org/t/ai-translation-what-happened-to-translatable-categories-and-how-are-translation-costs-calculated/405072 "2026-06-11T14:35:25Z")

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Hi team, I’m trying to understand the current behavior of the AI Translation feature and whether there has been a configuration change or migration in recent versions. When we initially configured the AI Translation fe…

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## [Linking badge sql to a topic id?](https://meta.discourse.org/t/linking-badge-sql-to-a-topic-id/404943)

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**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 3\
**Last updated:** [June 11, 2026, 12:48pm UTC](https://meta.discourse.org/t/linking-badge-sql-to-a-topic-id/404943 "2026-06-11T12:48:49Z")

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I have this SQL in the settings of a badge and it awards a badge to anyone that gets added to the beta-testers group: SELECT u.id AS user\_id, CURRENT\_TIMESTAMP AS granted\_at FROM users u INNER JOIN group\_users gu ON gu.…

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## [Discourse Code Review Questions](https://meta.discourse.org/t/discourse-code-review-questions/401673)

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**Author:** [@humblebumble](https://meta.discourse.org/u/humblebumble)\
**Replies:** 2\
**Last updated:** [June 11, 2026, 6:39am UTC](https://meta.discourse.org/t/discourse-code-review-questions/401673 "2026-06-11T06:39:43Z")

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Hello, we’re wanting to migrate to discourse and are playing around at the moment. One goal we want to achieve is to get a bidirectional sync between a discourse thread and a GitHub issue. For that I installed a disco…

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## [When will the Foundation theme be updated for all forums?](https://meta.discourse.org/t/when-will-the-foundation-theme-be-updated-for-all-forums/404656)

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**Author:** [@Denis\_Advert](https://meta.discourse.org/u/Denis_Advert)\
**Replies:** 3\
**Last updated:** [June 11, 2026, 5:57am UTC](https://meta.discourse.org/t/when-will-the-foundation-theme-be-updated-for-all-forums/404656 "2026-06-11T05:57:20Z")

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I have observed that the Foundation theme on Meta has significantly improved. The font size has been optimized for smartphone screens, a vibrant ‘New Topic’ button has been introduced, and numerous interface icons have b…

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## [New users redirected to id.discourse.com instead of forum signup](https://meta.discourse.org/t/new-users-redirected-to-id-discourse-com-instead-of-forum-signup/396095)

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**Author:** [@CallMeRK](https://meta.discourse.org/u/CallMeRK)\
**Replies:** 8\
**Last updated:** [June 11, 2026, 5:17am UTC](https://meta.discourse.org/t/new-users-redirected-to-id-discourse-com-instead-of-forum-signup/396095 "2026-06-11T05:17:53Z")

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I recently installed Discourse on my server, but I’m facing an issue during user registration. When a new user tries to create an account, they get redirected to id.discourse.com instead of completing the signup directly…

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## [Connection to the POP3 server is failing with an authentication error. Please check your POP3 settings. (revisited)](https://meta.discourse.org/t/connection-to-the-pop3-server-is-failing-with-an-authentication-error-please-check-your-pop3-settings-revisited/404533)

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**Author:** [@tknospdr](https://meta.discourse.org/u/tknospdr)\
**Replies:** 1\
**Last updated:** [June 10, 2026, 6:08pm UTC](https://meta.discourse.org/t/connection-to-the-pop3-server-is-failing-with-an-authentication-error-please-check-your-pop3-settings-revisited/404533 "2026-06-10T18:08:25Z")

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I saw this thread, but my issue is slightly different. I have 2FA turned on for my gmail account, and I’m using an app specific password. AND… our email appears to be working both in and out. The only thing with our s…

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## [Content localization language switcher doesn't work](https://meta.discourse.org/t/content-localization-language-switcher-doesnt-work/404965)

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**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 2\
**Last updated:** [June 10, 2026, 3:33pm UTC](https://meta.discourse.org/t/content-localization-language-switcher-doesnt-work/404965 "2026-06-10T15:33:10Z")

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The content localization language switcher doesn’t work on my forum. It is visible, but when you select English, the result is still a German forum interface. There is no hint in the description of content\_localiz…

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## [New Topic Editor Too Small iOS 26.5 Safari Web](https://meta.discourse.org/t/new-topic-editor-too-small-ios-26-5-safari-web/404681)

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**Author:** [@fearlessfrog](https://meta.discourse.org/u/fearlessfrog)\
**Replies:** 6\
**Last updated:** [June 10, 2026, 1:32pm UTC](https://meta.discourse.org/t/new-topic-editor-too-small-ios-26-5-safari-web/404681 "2026-06-10T13:32:54Z")

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Hello! We have a long time user (we’ve been self hosted on Discourse for 11 years (!) now, so a heartfelt thank you to the team btw :heart: :partying\_face:) that can’t create new topics on their Safari mobile browser on…

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## [Bilibili video not displaying properly after inserting with iframe and publishing](https://meta.discourse.org/t/iframe-bilibili/404906)

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**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\
**Replies:** 7\
**Last updated:** [June 10, 2026, 9:10am UTC](https://meta.discourse.org/t/iframe-bilibili/404906 "2026-06-10T09:10:04Z")

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I added player.bilibili.com to the iframe whitelist in the admin panel, but it's not taking effect. I'm not sure if I'm missing some required settings.

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## [DistributedMutex error warnings frequently appearing in logs](https://meta.discourse.org/t/distributedmutex/402855)

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**Author:** [@sniper756](https://meta.discourse.org/u/sniper756)\
**Replies:** 10\
**Last updated:** [June 10, 2026, 2:33am UTC](https://meta.discourse.org/t/distributedmutex/402855 "2026-06-10T02:33:25Z")

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Discourse is deployed via a 1Panel container and accessed through a reverse proxy. The site is used primarily for personal knowledge management; registration is disabled, and only I am online. The VPS specifications are 10 vCore (ARM64), 16 GB RAM, and 512 GB NVMe. The Discourse logs frequently show errors and warnings similar to the following: DistributedMutex(“memoize\_lock\_post##2f7d40f44a4b0fa66a711ca8f2ff9278fed9fa72”…

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## [Hide admin user from user-directory and top contributors](https://meta.discourse.org/t/hide-admin-user-from-user-directory-and-top-contributors/404885)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 29\
**Last updated:** [June 9, 2026, 10:38pm UTC](https://meta.discourse.org/t/hide-admin-user-from-user-directory-and-top-contributors/404885 "2026-06-09T22:38:02Z")

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Does not work when logged out: https://meta.discourse.org/u?exclude\_groups=admins&order=likes\_received Logged out: Logged in: I stumbled across this because I noticed when logged out of my own forums, I’m no lo…

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## [Does renaming my old Categories requires any other changes?](https://meta.discourse.org/t/does-renaming-my-old-categories-requires-any-other-changes/402804)

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**Author:** [@bayardo.rivas](https://meta.discourse.org/u/bayardo.rivas)\
**Replies:** 6\
**Last updated:** [June 9, 2026, 10:28pm UTC](https://meta.discourse.org/t/does-renaming-my-old-categories-requires-any-other-changes/402804 "2026-06-09T22:28:15Z")

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Hey.. I am working in reorganization of the forum to align this to new organization structure of my company. So far, and for many years we did not need to change our category names but now I need to rename some of them. …

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## [Sub-sub category](https://meta.discourse.org/t/sub-sub-categoria/404859)

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**Author:** [@Iury\_Batista\_Araujo](https://meta.discourse.org/u/Iury_Batista_Araujo)\
**Replies:** 1\
**Last updated:** [June 9, 2026, 4:14pm UTC](https://meta.discourse.org/t/sub-sub-categoria/404859 "2026-06-09T16:14:36Z")

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Is it possible to have a category within a subcategory?

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## [Backup Restoration Issue](https://meta.discourse.org/t/backup-restoration-issue/401852)

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**Author:** [@ziln](https://meta.discourse.org/u/ziln)\
**Replies:** 4\
**Last updated:** [June 9, 2026, 11:26am UTC](https://meta.discourse.org/t/backup-restoration-issue/401852 "2026-06-09T11:26:37Z")

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\[STARTED\] ‘user1’ has started the restore! Marking restore as running… Making sure /workspace/discourse/tmp/restores/default/2026-04-29-211652 exists… Copying archive to tmp directory… Extracting dump file… Validating me…

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## [Installing on Kubernetes](https://meta.discourse.org/t/installing-on-kubernetes/49329)

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**Author:** [@felicity](https://meta.discourse.org/u/felicity)\
**Replies:** 56\
**Last updated:** [June 9, 2026, 10:30am UTC](https://meta.discourse.org/t/installing-on-kubernetes/49329 "2026-06-09T10:30:42Z")

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I’d like to install Discourse on our Kubernetes cluster. Kubernetes does not use the docker command to deploy images, so I’d need to build a Discourse image locally, push it to our private Docker registry, and then have…

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## [Discourse does not start up](https://meta.discourse.org/t/discourse-does-not-start-up/404816)

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**Author:** [@AkarinLiu](https://meta.discourse.org/u/AkarinLiu)\
**Replies:** 5\
**Last updated:** [June 9, 2026, 7:32am UTC](https://meta.discourse.org/t/discourse-does-not-start-up/404816 "2026-06-09T07:32:56Z")

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最近我正在部署 Discourse，但是遇到了问题导致无法启动。

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## [The AI Tools Test Runner internally enables SSL for http URLs](https://meta.discourse.org/t/der-ai-tools-test-runner-macht-bei-http-urls-intern-ssl/404705)

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**Author:** [@anon24023246](https://meta.discourse.org/u/anon24023246)\
**Replies:** 1\
**Last updated:** [June 8, 2026, 10:14pm UTC](https://meta.discourse.org/t/der-ai-tools-test-runner-macht-bei-http-urls-intern-ssl/404705 "2026-06-08T22:14:44Z")

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Hello, I wanted to test the following AI tool: /\* eslint-disable no-unused-vars \*/ function invoke(params) { const target = "http://stable-diffusion:7860/"; try { const r = http.get(target); return { ok: t...

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## [Giving Claude Code read-only access to my self-hosted install?](https://meta.discourse.org/t/giving-claude-code-read-only-access-to-my-self-hosted-install/404698)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 1\
**Last updated:** [June 8, 2026, 4:17pm UTC](https://meta.discourse.org/t/giving-claude-code-read-only-access-to-my-self-hosted-install/404698 "2026-06-08T16:17:29Z")

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I have Claude Code and I’d like to make the best use possible of it to assist me in setting up and managing my install. I do not want to give it any kind of write access. Is there a way to give it SSH access to my Discou…

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## [Nested replies experimental feature buggy](https://meta.discourse.org/t/nested-replies-experimental-feature-buggy/404662)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 6\
**Last updated:** [June 8, 2026, 2:07pm UTC](https://meta.discourse.org/t/nested-replies-experimental-feature-buggy/404662 "2026-06-08T14:07:52Z")

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I turned on experimental nested replies. But people are telling me they can’t understand it, and worse, posted messages just disappeared. I disabled it - and got an error page for missing message for every post in every …

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## [After user update automation: can it trigger from one required field, while optionally including other profile/custom fields if present?](https://meta.discourse.org/t/after-user-update-automation-can-it-trigger-from-one-required-field-while-optionally-including-other-profile-custom-fields-if-present/404595)

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**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 9\
**Last updated:** [June 8, 2026, 1:04pm UTC](https://meta.discourse.org/t/after-user-update-automation-can-it-trigger-from-one-required-field-while-optionally-including-other-profile-custom-fields-if-present/404595 "2026-06-08T13:04:25Z")

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I’m trying to use the Create post script with the After user update trigger for a new-user introduction / notification workflow, and I’m not sure whether I’m understanding the documented limitation correctly, or whether …

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## [Approximate Meta's design in my own forum](https://meta.discourse.org/t/approximate-metas-design-in-my-own-forum/404432)

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**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 5\
**Last updated:** [June 8, 2026, 9:55am UTC](https://meta.discourse.org/t/approximate-metas-design-in-my-own-forum/404432 "2026-06-08T09:55:58Z")

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Hi folks, Can someone suggest how we might approximate Meta’s design in our forum? I am particularly interested in: hiding the sidebar by default highlighting certain categories above the list of posts removing the L…

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## [⚠ Port 443 of this computer does not appear to be accessible using hostname: metabolism.logophilia.eu ----](https://meta.discourse.org/t/port-443-of-this-computer-does-not-appear-to-be-accessible-using-hostname-metabolism-logophilia-eu/404658)

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**Author:** [@Idoru\_Toei](https://meta.discourse.org/u/Idoru_Toei)\
**Replies:** 8\
**Last updated:** [June 6, 2026, 12:11pm UTC](https://meta.discourse.org/t/port-443-of-this-computer-does-not-appear-to-be-accessible-using-hostname-metabolism-logophilia-eu/404658 "2026-06-06T12:11:38Z")

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Hi, I get the error in the subject (see also below) after getting “✓ Ports 80 and 443 are free for use” during init. DNS is set up, SSl configured, website running from outside (test for yourself), curl output (truncated…

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## [How to create an H1 heading on the homepage](https://meta.discourse.org/t/h1/404534)

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**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 4\
**Last updated:** [June 6, 2026, 8:31am UTC](https://meta.discourse.org/t/h1/404534 "2026-06-06T08:31:37Z")

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How to create an H1 heading on the homepage? How to create an H1 heading on a page like /categories

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## [Do Microsoft and Meta authentication require payment?](https://meta.discourse.org/t/do-microsoft-and-meta-authentication-require-payment/404421)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 1\
**Last updated:** [June 5, 2026, 10:05pm UTC](https://meta.discourse.org/t/do-microsoft-and-meta-authentication-require-payment/404421 "2026-06-05T22:05:00Z")

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Hi there. One of my clients wants to enable well-known authentication methods on her Discourse, in order to reduce the brakes and frictions for new users to sign-in (no need to create a new account). Google ID works out…

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## [How to customize AI tag and category suggestions](https://meta.discourse.org/t/how-to-customize-ai-tag-and-category-suggestions/404618)

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**Author:** [@Frully](https://meta.discourse.org/u/Frully)\
**Replies:** 1\
**Last updated:** [June 5, 2026, 4:52pm UTC](https://meta.discourse.org/t/how-to-customize-ai-tag-and-category-suggestions/404618 "2026-06-05T16:52:02Z")

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This is a request to figure out how to customize how the ai helper assigns tags and categories. The feature is great but it lacks understanding of how our forum is organized. The system prompt for the AI Helper/Title Ge…

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## [Why can't I install plugins locally?](https://meta.discourse.org/t/why-cant-i-install-plugins-locally/404594)

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**Author:** [@Willy](https://meta.discourse.org/u/Willy)\
**Replies:** 8\
**Last updated:** [June 5, 2026, 11:41am UTC](https://meta.discourse.org/t/why-cant-i-install-plugins-locally/404594 "2026-06-05T11:41:44Z")

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I’m using the latest version of Discourse, and I’ve tried installing valid plugins in the /var/discourse/plugins directory. I copy the plugin folders there, but they never install, obviously, I always use ./launcher rebu…

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## [Discourse version 2026.6.0 and old browser resp OS](https://meta.discourse.org/t/discourse-version-2026-6-0-and-old-browser-resp-os/404584)

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**Author:** [@Alfi](https://meta.discourse.org/u/Alfi)\
**Replies:** 1\
**Last updated:** [June 5, 2026, 5:39am UTC](https://meta.discourse.org/t/discourse-version-2026-6-0-and-old-browser-resp-os/404584 "2026-06-05T05:39:17Z")

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Hi all, Our self-hosted German travel forum for the Philippines has been running for almost two years. Currently, we are using Discourse version 3.6.0.beta2-latest, but we are planning to upgrade to the latest version a…

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