# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=141&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 142

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## [Email woes, AOL strikes again](https://meta.discourse.org/t/email-woes-aol-strikes-again/286862)

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**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 3\
**Last updated:** [November 29, 2023, 9:28pm UTC](https://meta.discourse.org/t/email-woes-aol-strikes-again/286862 "2023-11-29T21:28:22Z")

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AOL has come up with another odd email behavior that is causing problems for my users. Most of the time, a post or response via email comes from AOL comes from XXX@aol.com. But I have seen occasions when it comes from X…

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## [Only half of chat showing on iPad](https://meta.discourse.org/t/only-half-of-chat-showing-on-ipad/286982)

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**Author:** [@codergautam](https://meta.discourse.org/u/codergautam)\
**Replies:** 1\
**Last updated:** [November 29, 2023, 4:25pm UTC](https://meta.discourse.org/t/only-half-of-chat-showing-on-ipad/286982 "2023-11-29T16:25:03Z")

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## [How to increase like rate limit for non admins?](https://meta.discourse.org/t/how-to-increase-like-rate-limit-for-non-admins/235007)

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**Author:** [@tpsReports](https://meta.discourse.org/u/tpsReports)\
**Replies:** 1\
**Last updated:** [November 29, 2023, 1:27pm UTC](https://meta.discourse.org/t/how-to-increase-like-rate-limit-for-non-admins/235007 "2023-11-29T13:27:35Z")

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I would like for users to be able to like/unlike a post as often as they wish. When I am logged into my site as an admin, I am able to like/unlike posts as much as I want without limitation. However, when I am logged in…

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## [Users getting notifictations from long ago](https://meta.discourse.org/t/users-getting-notifictations-from-long-ago/269677)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 5\
**Last updated:** [November 29, 2023, 10:50am UTC](https://meta.discourse.org/t/users-getting-notifictations-from-long-ago/269677 "2023-11-29T10:50:03Z")

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I can’t replicate this, but it seems likely that it’s a bug. I ran an update about an hour ago on a old and busy forum. It seems that many users are getting badge notices for getting likes on very old messages (I got a …

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## [Email-in with Multisite gives bad destination address\`](https://meta.discourse.org/t/email-in-with-multisite-gives-bad-destination-address/286950)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 0\
**Last updated:** [November 29, 2023, 10:24am UTC](https://meta.discourse.org/t/email-in-with-multisite-gives-bad-destination-address/286950 "2023-11-29T10:24:30Z")

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I have a multisite installation with email set for one category on a secondary site. Normally email goes to the category, but now both aliases and forwarding addresses end up rejected on the main instance. Headers for a…

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## [Moderators vs Staff](https://meta.discourse.org/t/moderators-vs-staff/286890)

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**Author:** [@Plabforum](https://meta.discourse.org/u/Plabforum)\
**Replies:** 13\
**Last updated:** [November 29, 2023, 9:54am UTC](https://meta.discourse.org/t/moderators-vs-staff/286890 "2023-11-29T09:54:33Z")

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Can someone help me understand difference between Moderator and Staff?

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## [Category is missing from latest](https://meta.discourse.org/t/category-is-missing-from-latest/286875)

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**Author:** [@gilzow](https://meta.discourse.org/u/gilzow)\
**Replies:** 2\
**Last updated:** [November 28, 2023, 7:42pm UTC](https://meta.discourse.org/t/category-is-missing-from-latest/286875 "2023-11-28T19:42:28Z")

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I’ve search the forums and did not find anything that allowed me to resolve my issue. TL;DR - a single category is missing from the /latest listings. System Info Have a self-hosted discourse instance at v3.0.5 that I’…

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## [AI full page search acts weirdly](https://meta.discourse.org/t/ai-full-page-search-acts-weirdly/286583)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 2\
**Last updated:** [November 28, 2023, 2:17pm UTC](https://meta.discourse.org/t/ai-full-page-search-acts-weirdly/286583 "2023-11-28T14:17:49Z")

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I rebuilded something like 6 hours ago and now AI suggestions of full page search acts weirdly. It is like is misses search context totally and is offering old hits. I searched raw food of dogs first. And now I’m gettin…

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## [Simple Script to Show / Hide Content Based on Group](https://meta.discourse.org/t/simple-script-to-show-hide-content-based-on-group/74761)

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**Author:** [@8BIT](https://meta.discourse.org/u/8BIT)\
**Replies:** 2\
**Last updated:** [November 24, 2017, 9:13pm UTC](https://meta.discourse.org/t/simple-script-to-show-hide-content-based-on-group/74761 "2017-11-24T21:13:52Z")

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Maybe a little spot-check here… I was given this for advertising: \<script src="//m.servedby-buysellads.com/monetization.js" type="text/javascript"\>\</script\> \<script\> (function(){ if(typeof \_bsa !== 'undefined' &…

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## [Discourse RSS Feed - Troubleshooting](https://meta.discourse.org/t/discourse-rss-feed-troubleshooting/286837)

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**Author:** [@KCAS](https://meta.discourse.org/u/KCAS)\
**Replies:** 0\
**Last updated:** [November 28, 2023, 12:37pm UTC](https://meta.discourse.org/t/discourse-rss-feed-troubleshooting/286837 "2023-11-28T12:37:57Z")

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Hello, We’ve created a discourse specific RSS feed, so that an HTML image tags are included within the description CD data so images are also shown. This was to resolve an issue with a lack of images being included with…

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## [Topic details under title](https://meta.discourse.org/t/topic-details-under-title/286827)

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**Author:** [@tpetrov](https://meta.discourse.org/u/tpetrov)\
**Replies:** 1\
**Last updated:** [November 28, 2023, 9:19am UTC](https://meta.discourse.org/t/topic-details-under-title/286827 "2023-11-28T09:19:19Z")

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I’ve checked the theme-component category, but couldn’t find a component that mimics the way Ghost theme renders topic details in lists: Have anyone seen a similar component?

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## [Cannot restore backup from cli](https://meta.discourse.org/t/cannot-restore-backup-from-cli/286803)

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**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 16\
**Last updated:** [November 28, 2023, 6:50am UTC](https://meta.discourse.org/t/cannot-restore-backup-from-cli/286803 "2023-11-28T06:50:25Z")

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Hello, I’m trying to restore a backup and I keep getting this error: Starting restore: blackiron-2022-12-03-163112-v20221201035918.tar.gz \[STARTED\] 'system' has started the restore! Marking restore as running... Making…

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## [OneBox doesn't render boxes for Phabricator URLs](https://meta.discourse.org/t/onebox-doesnt-render-boxes-for-phabricator-urls/74421)

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**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 18\
**Last updated:** [November 23, 2017, 12:38am UTC](https://meta.discourse.org/t/onebox-doesnt-render-boxes-for-phabricator-urls/74421 "2017-11-23T00:38:34Z")

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OneBox is not processing Phabricator URLs. Can you help figuring out whether the fix belongs more to OneBox or Phabricator, please? FWIW the Phabricator project itself is using Discourse. Examples: A project repository …

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## [How do i exclude tags from the navigation bar?](https://meta.discourse.org/t/how-do-i-exclude-tags-from-the-navigation-bar/286747)

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**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\
**Replies:** 0\
**Last updated:** [November 27, 2023, 5:11pm UTC](https://meta.discourse.org/t/how-do-i-exclude-tags-from-the-navigation-bar/286747 "2023-11-27T17:11:49Z")

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I can choose which tags i want added to the nav bar, and after clicking them all individually i can deselect tags from it, but users will be adding new tags all the time and i want that bar to stay dynamic. I only want …

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## [Help on Custom Header Link](https://meta.discourse.org/t/help-on-custom-header-link/286687)

<div class="topic-metadata">

**Author:** [@Vasan\_Cannane](https://meta.discourse.org/u/Vasan_Cannane)\
**Replies:** 1\
**Last updated:** [November 27, 2023, 10:29am UTC](https://meta.discourse.org/t/help-on-custom-header-link/286687 "2023-11-27T10:29:37Z")

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Is there a way to add dropdown on the Custom Header Link button?

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## [How to put emoji in mp4 format in Discourse?](https://meta.discourse.org/t/how-to-put-emoji-in-mp4-format-in-discourse/286658)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 0\
**Last updated:** [November 26, 2023, 11:50pm UTC](https://meta.discourse.org/t/how-to-put-emoji-in-mp4-format-in-discourse/286658 "2023-11-26T23:50:05Z")

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In the option to insert emojis in Discourse, how do I put emojis in mp4, because they are 4 times smaller than the GIF, I want to put them in mp4 to improve the size, how do I do that?

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## [Docker image remove while rebuilding app](https://meta.discourse.org/t/docker-image-remove-while-rebuilding-app/286169)

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**Author:** [@Hitesh\_Sharma](https://meta.discourse.org/u/Hitesh_Sharma)\
**Replies:** 5\
**Last updated:** [November 26, 2023, 3:01am UTC](https://meta.discourse.org/t/docker-image-remove-while-rebuilding-app/286169 "2023-11-26T03:01:27Z")

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Can we use the docker container remove command while rebuilding the app under the app.yml file or launcher file? docker image prune -a --force or ./launcher cleanup if you have any idea about this please answer this …

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## [Titles & Flairs are slow to update](https://meta.discourse.org/t/titles-flairs-are-slow-to-update/286601)

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**Author:** [@kinetiksoft](https://meta.discourse.org/u/kinetiksoft)\
**Replies:** 0\
**Last updated:** [November 25, 2023, 7:50pm UTC](https://meta.discourse.org/t/titles-flairs-are-slow-to-update/286601 "2023-11-25T19:50:15Z")

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For some reason some of our users are able to switch or keep previously available flairs & titles. We use SSO & sync group statuses with discourse. Users in question are no longer present at groups granting specific flai…

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## [Create a link to start a new personal message without redirect](https://meta.discourse.org/t/create-a-link-to-start-a-new-personal-message-without-redirect/286549)

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**Author:** [@Victor\_Gonzalez](https://meta.discourse.org/u/Victor_Gonzalez)\
**Replies:** 1\
**Last updated:** [November 25, 2023, 6:36pm UTC](https://meta.discourse.org/t/create-a-link-to-start-a-new-personal-message-without-redirect/286549 "2023-11-25T18:36:46Z")

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If read this thread: Creating pre-filled personal message links And I’m struggling to find a solution to avoid redirect to “/latest” when clicking the link. Is there either a way to just open the message popup, or redir…

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## [Duplicate user URLs](https://meta.discourse.org/t/duplicate-user-urls/286457)

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**Author:** [@LegacyTheTeam](https://meta.discourse.org/u/LegacyTheTeam)\
**Replies:** 8\
**Last updated:** [November 25, 2023, 3:20pm UTC](https://meta.discourse.org/t/duplicate-user-urls/286457 "2023-11-25T15:20:02Z")

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Hello, The users on my DIscourse forum are showing once in the Users list in the settings menu. However, each user has a duplicate url, for example: How do I remove the redundant URL?

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## [How to enable search engine indexing?](https://meta.discourse.org/t/how-to-enable-search-engine-indexing/286565)

<div class="topic-metadata">

**Author:** [@WanderingsIshiki](https://meta.discourse.org/u/WanderingsIshiki)\
**Replies:** 5\
**Last updated:** [November 25, 2023, 3:38am UTC](https://meta.discourse.org/t/how-to-enable-search-engine-indexing/286565 "2023-11-25T03:38:40Z")

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We’re running a forum at https://forum.fp2.dev/ which currently requires signing up/logging in to view or post any content. We want to make the content indexable to search engines and viewable to users, only requiring a…

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## [Post\_uploads database table](https://meta.discourse.org/t/post-uploads-database-table/286521)

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**Author:** [@chrisfn](https://meta.discourse.org/u/chrisfn)\
**Replies:** 1\
**Last updated:** [November 24, 2023, 12:48pm UTC](https://meta.discourse.org/t/post-uploads-database-table/286521 "2023-11-24T12:48:40Z")

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Hello, Hopefully a very easy question: In which version of Discourse exactly was the post\_uploads table removed in favour of the upload\_references table? Many thanks!

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## [Scalable Community of Discourse Communities Optimal server Specs](https://meta.discourse.org/t/scalable-community-of-discourse-communities-optimal-server-specs/286505)

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**Author:** [@denvergeeks](https://meta.discourse.org/u/denvergeeks)\
**Replies:** 0\
**Last updated:** [November 24, 2023, 10:14am UTC](https://meta.discourse.org/t/scalable-community-of-discourse-communities-optimal-server-specs/286505 "2023-11-24T10:14:37Z")

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Anyone know – ?? I understand that a server with a CPU optimized for single-threaded performance is optimal for running one Discourse instance. (i.e. – Intel® Core™ i9-13900 24 Core “Raptor Lake-S”) But for hosting mu…

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## [Problems with the new default theme](https://meta.discourse.org/t/problems-with-the-new-default-theme/286499)

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**Author:** [@DDo](https://meta.discourse.org/u/DDo)\
**Replies:** 3\
**Last updated:** [November 24, 2023, 9:31am UTC](https://meta.discourse.org/t/problems-with-the-new-default-theme/286499 "2023-11-24T09:31:52Z")

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We experience some flaws with the new default theme. we use Categories as tiles with icons for the sub-categories. In the new theme, there appear colored blocks between icon and category name. I’d like the old loo…

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## [Enable email settings from the interface](https://meta.discourse.org/t/enable-email-settings-from-the-interface/286408)

<div class="topic-metadata">

**Author:** [@peyrusse](https://meta.discourse.org/u/peyrusse)\
**Replies:** 1\
**Last updated:** [November 24, 2023, 6:45am UTC](https://meta.discourse.org/t/enable-email-settings-from-the-interface/286408 "2023-11-24T06:45:02Z")

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Hello, This is quite annoying to edit the app.yml file to edit email settings and the rebuild the app. We already have a email settings screen that displays the information, what if we could update the information dire…

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## [Can’t add discussions.apple.com to DiscourseHub](https://meta.discourse.org/t/can-t-add-discussions-apple-com-to-discoursehub/286416)

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**Author:** [@Soha\_Vatan](https://meta.discourse.org/u/Soha_Vatan)\
**Replies:** 3\
**Last updated:** [November 23, 2023, 1:32pm UTC](https://meta.discourse.org/t/can-t-add-discussions-apple-com-to-discoursehub/286416 "2023-11-23T13:32:14Z")

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hey i’ve the same issue with apple discussion forum https://discussions.apple.com/

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## [Discourse hosting cancel anytime](https://meta.discourse.org/t/discourse-hosting-cancel-anytime/286425)

<div class="topic-metadata">

**Author:** [@RiskexMatt](https://meta.discourse.org/u/RiskexMatt)\
**Replies:** 2\
**Last updated:** [November 23, 2023, 10:48am UTC](https://meta.discourse.org/t/discourse-hosting-cancel-anytime/286425 "2023-11-23T10:48:47Z")

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I am looking at starting a community with Discourse and using the pro plan (Discourse pricing | Discourse - Civilized Discussion). When purchasing hosting with Discourse, are you locked into an annual plan? Or can you ju…

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## [Deprecated plugins after update?](https://meta.discourse.org/t/deprecated-plugins-after-update/286348)

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**Author:** [@AntiMetaman](https://meta.discourse.org/u/AntiMetaman)\
**Replies:** 3\
**Last updated:** [November 23, 2023, 1:06am UTC](https://meta.discourse.org/t/deprecated-plugins-after-update/286348 "2023-11-23T01:06:12Z")

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Hello, I just updated discourse. My site works but I had to comment out all the non-discourse official plugins because one of them is the culprit and causes the forums to not load. There were no errors on building thoug…

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## [Why are user Trust Levels not listed by the names of all users?](https://meta.discourse.org/t/why-are-user-trust-levels-not-listed-by-the-names-of-all-users/286333)

<div class="topic-metadata">

**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\
**Replies:** 10\
**Last updated:** [November 22, 2023, 4:27pm UTC](https://meta.discourse.org/t/why-are-user-trust-levels-not-listed-by-the-names-of-all-users/286333 "2023-11-22T16:27:05Z")

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I noticed this on my forum and also here on Meta… See below.

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## [Is it possible to restrict certain “docs” to appear based on the user’s groups?](https://meta.discourse.org/t/is-it-possible-to-restrict-certain-docs-to-appear-based-on-the-user-s-groups/286363)

<div class="topic-metadata">

**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 3\
**Last updated:** [November 22, 2023, 3:52pm UTC](https://meta.discourse.org/t/is-it-possible-to-restrict-certain-docs-to-appear-based-on-the-user-s-groups/286363 "2023-11-22T15:52:47Z")

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Is it possible to restrict certain “docs” to appear based on the user’s groups? Use case: In our private Discourse, many users belong to committees or working group. They need to have access to specific documents, but d…

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