# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=147&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 148

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## [Redirect for specific page after subscription](https://meta.discourse.org/t/redirect-for-specific-page-after-subscription/283042)

<div class="topic-metadata">

**Author:** [@Rafael\_Melo\_Silva](https://meta.discourse.org/u/Rafael_Melo_Silva)\
**Replies:** 2\
**Last updated:** [October 23, 2023, 1:36am UTC](https://meta.discourse.org/t/redirect-for-specific-page-after-subscription/283042 "2023-10-23T01:36:22Z")

</div>

Hi, I want to redirect user to a specific page after sucessfully subscription, anyone can help me with that?

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## [Consequences of warnings, Silencing, and Suspensions](https://meta.discourse.org/t/consequences-of-warnings-silencing-and-suspensions/283019)

<div class="topic-metadata">

**Author:** [@51mon](https://meta.discourse.org/u/51mon)\
**Replies:** 3\
**Last updated:** [October 22, 2023, 5:41pm UTC](https://meta.discourse.org/t/consequences-of-warnings-silencing-and-suspensions/283019 "2023-10-22T17:41:52Z")

</div>

Hi all Can someone point me to the relevant sections of documentation that describe the consequences of warnings, silencing, and suspension that are built into the processing - for example the granting of TL3 depends on…

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## [Customize About page in similar way to 'SiteSetting.guidelines\_topic\_id'](https://meta.discourse.org/t/customize-about-page-in-similar-way-to-sitesetting-guidelines-topic-id/283018)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 1\
**Last updated:** [October 22, 2023, 2:53pm UTC](https://meta.discourse.org/t/customize-about-page-in-similar-way-to-sitesetting-guidelines-topic-id/283018 "2023-10-22T14:53:55Z")

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Hi. Is it possible, that way or any other way, to customize /about page? But as with the SiteSetting, would be preferable where a complete custom page could serve as /about . Many thanks.

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## [Is there any way to edit the default about page?](https://meta.discourse.org/t/is-there-any-way-to-edit-the-default-about-page/283010)

<div class="topic-metadata">

**Author:** [@PrettyGirl](https://meta.discourse.org/u/PrettyGirl)\
**Replies:** 1\
**Last updated:** [October 22, 2023, 6:17am UTC](https://meta.discourse.org/t/is-there-any-way-to-edit-the-default-about-page/283010 "2023-10-22T06:17:58Z")

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Is there any way to edit the “about” page? It contains “site statistics” etc, which I do not want users to see. Moreover, I want to add more site specific texts and images icons etc. Is there any way to do it?

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## [Allow option to open Stripe payment website](https://meta.discourse.org/t/allow-option-to-open-stripe-payment-website/281174)

<div class="topic-metadata">

**Author:** [@codergautam](https://meta.discourse.org/u/codergautam)\
**Replies:** 8\
**Last updated:** [October 6, 2023, 6:13am UTC](https://meta.discourse.org/t/allow-option-to-open-stripe-payment-website/281174 "2023-10-06T06:13:34Z")

</div>

Is it possible to allow users to pay by going to the Stripe website? A lot of users on my Forum would prefer that to be more safer, the UI is also a lot cleaner. This way I can also enable more Stripe options eg. Paypal. …

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## [About Friendly urls and Non-Latin characters](https://meta.discourse.org/t/about-friendly-urls-and-non-latin-characters/282855)

<div class="topic-metadata">

**Author:** [@the220hq](https://meta.discourse.org/u/the220hq)\
**Replies:** 5\
**Last updated:** [October 22, 2023, 1:34am UTC](https://meta.discourse.org/t/about-friendly-urls-and-non-latin-characters/282855 "2023-10-22T01:34:28Z")

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I tried encoded but actually the URL can be seen good on address of internet browser. However, when copy or send it, the real URL is a escape string and not friendly anymore. I check the lib/slug.rb and suggest to chang…

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## [Even though the title is the same in the site search, no results are found](https://meta.discourse.org/t/even-though-the-title-is-the-same-in-the-site-search-no-results-are-found/282979)

<div class="topic-metadata">

**Author:** [@kuaza](https://meta.discourse.org/u/kuaza)\
**Replies:** 0\
**Last updated:** [October 21, 2023, 1:44pm UTC](https://meta.discourse.org/t/even-though-the-title-is-the-same-in-the-site-search-no-results-are-found/282979 "2023-10-21T13:44:05Z")

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I opened a topic like this before. What I actually want is more relevant and logical search results. Artificial intelligence does this job wonderfully, but unfortunately no results can be found in the normal site searc…

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## [Published page not working in custom sidebar panel](https://meta.discourse.org/t/published-page-not-working-in-custom-sidebar-panel/282981)

<div class="topic-metadata">

**Author:** [@vincefrommtl](https://meta.discourse.org/u/vincefrommtl)\
**Replies:** 11\
**Last updated:** [October 21, 2023, 1:41pm UTC](https://meta.discourse.org/t/published-page-not-working-in-custom-sidebar-panel/282981 "2023-10-21T13:41:40Z")

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Hello :slight\_smile: Is this fix supposed to be applied now? It’s not working on my forum ( 3.2.0.beta2-dev)

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## [Failed to bootstrap - pups](https://meta.discourse.org/t/failed-to-bootstrap-pups/282956)

<div class="topic-metadata">

**Author:** [@Senthil](https://meta.discourse.org/u/Senthil)\
**Replies:** 5\
**Last updated:** [October 21, 2023, 1:10pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-pups/282956 "2023-10-21T13:10:33Z")

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I am running into a upgrade issue after a recent update. The app suddenly stopped for me with the “oops” message. And then as I am trying to trying to the update (./launcher rebuild app), I am running into this. …

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## [Switch from Gnu Mailman to Discourse - What we'd lose](https://meta.discourse.org/t/switch-from-gnu-mailman-to-discourse-what-wed-lose/251248)

<div class="topic-metadata">

**Author:** [@jim761](https://meta.discourse.org/u/jim761)\
**Replies:** 2\
**Last updated:** [October 20, 2023, 7:13pm UTC](https://meta.discourse.org/t/switch-from-gnu-mailman-to-discourse-what-wed-lose/251248 "2023-10-20T19:13:53Z")

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We are considering the switch from Gnu Mailman to Discourse. I have been doing some reading and I came across this interesting discussion. I would appreciate know this community’s thoughts on these concerns. One of the l…

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## [Searching by user details](https://meta.discourse.org/t/searching-by-user-details/282823)

<div class="topic-metadata">

**Author:** [@Plabforum](https://meta.discourse.org/u/Plabforum)\
**Replies:** 11\
**Last updated:** [October 20, 2023, 5:08pm UTC](https://meta.discourse.org/t/searching-by-user-details/282823 "2023-10-20T17:08:39Z")

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My platform heavily depends on searching users by there profile details. But on Discourse you dont get that much flexibility and only limited search through user details. How to fix that?

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## [After upgrade the forum shows full-width when logged in](https://meta.discourse.org/t/after-upgrade-the-forum-shows-full-width-when-logged-in/282893)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 0\
**Last updated:** [October 20, 2023, 12:50pm UTC](https://meta.discourse.org/t/after-upgrade-the-forum-shows-full-width-when-logged-in/282893 "2023-10-20T12:50:32Z")

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Recently upgraded two forums to 3.2.0.beta3-dev and now logged out the forum shows as it always has with the content centred (normal behaviour, and as seen here on meta) but when logged in it goes to full width: Usin…

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## [Signup email not being sent](https://meta.discourse.org/t/signup-email-not-being-sent/282828)

<div class="topic-metadata">

**Author:** [@IreneT](https://meta.discourse.org/u/IreneT)\
**Replies:** 10\
**Last updated:** [October 19, 2023, 8:57pm UTC](https://meta.discourse.org/t/signup-email-not-being-sent/282828 "2023-10-19T20:57:54Z")

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Item 2 - “The user enters their account details and receives an activation e-mail in their inbox.” We set up must approve users, but the activation email is not being sent to new user’s inbox after signup. Any potentia…

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## [Invite users & non-users via email to participate in a topic in bulk?](https://meta.discourse.org/t/invite-users-non-users-via-email-to-participate-in-a-topic-in-bulk/282742)

<div class="topic-metadata">

**Author:** [@Lisa\_Smith](https://meta.discourse.org/u/Lisa_Smith)\
**Replies:** 2\
**Last updated:** [October 19, 2023, 5:54pm UTC](https://meta.discourse.org/t/invite-users-non-users-via-email-to-participate-in-a-topic-in-bulk/282742 "2023-10-19T17:54:02Z")

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Hello. Is there a way to invite users & non-users via email in bulk to participate in a topic with a CSV file containing one row per email address of users?

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## [Was there another feedback plugin?](https://meta.discourse.org/t/was-there-another-feedback-plugin/282812)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 2\
**Last updated:** [October 19, 2023, 4:58pm UTC](https://meta.discourse.org/t/was-there-another-feedback-plugin/282812 "2023-10-19T16:58:48Z")

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I’m using one here without maintenance, is there another one?

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## [Is there a way to grant users permissions based on their performance in answering questions?](https://meta.discourse.org/t/is-there-a-way-to-grant-users-permissions-based-on-their-performance-in-answering-questions/282804)

<div class="topic-metadata">

**Author:** [@miao\_miao](https://meta.discourse.org/u/miao_miao)\
**Replies:** 0\
**Last updated:** [October 19, 2023, 2:43pm UTC](https://meta.discourse.org/t/is-there-a-way-to-grant-users-permissions-based-on-their-performance-in-answering-questions/282804 "2023-10-19T14:43:29Z")

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I want to design a questionnaire for registered users and then grant different permissions based on their choices in case they see something they don’t like. If possible, I also want users to be able to choose who can se…

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## [The webhook set up for chat-integration plugin didn't come through sometimes](https://meta.discourse.org/t/the-webhook-set-up-for-chat-integration-plugin-didnt-come-through-sometimes/282697)

<div class="topic-metadata">

**Author:** [@audrey\_jin](https://meta.discourse.org/u/audrey_jin)\
**Replies:** 0\
**Last updated:** [October 18, 2023, 9:17pm UTC](https://meta.discourse.org/t/the-webhook-set-up-for-chat-integration-plugin-didnt-come-through-sometimes/282697 "2023-10-18T21:17:35Z")

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Hello Discourse :blush: I set up a webhook to receive new posts in Microsoft Teams, I create the rule such that all new posts under a specific category + all tags from this category will send a webhook. But I found some…

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## [Quirks with full-width theme and #reply-control 100% width](https://meta.discourse.org/t/quirks-with-full-width-theme-and-reply-control-100-width/282720)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 0\
**Last updated:** [October 19, 2023, 1:07am UTC](https://meta.discourse.org/t/quirks-with-full-width-theme-and-reply-control-100-width/282720 "2023-10-19T01:07:20Z")

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Hi there, I’ve found that my users really hate the wide left and right margins that Discourse uses by default. So I was using GitHub - programmersforum-reborn/discourse-wide-posts: Increases post width · GitHub together …

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## [Error importing from vanilla: invalid byte sequence in UTF-8](https://meta.discourse.org/t/error-importing-from-vanilla-invalid-byte-sequence-in-utf-8/104320)

<div class="topic-metadata">

**Author:** [@dpkoch](https://meta.discourse.org/u/dpkoch)\
**Replies:** 23\
**Last updated:** [October 18, 2023, 11:21pm UTC](https://meta.discourse.org/t/error-importing-from-vanilla-invalid-byte-sequence-in-utf-8/104320 "2023-10-18T23:21:07Z")

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I’m trying to import from a Vanilla forum using the instructions posted here. However, I get the following error when I run the vanilla.rb import script: Loading existing groups... Loading existing users... Loading exis…

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## [Builds taking very long time](https://meta.discourse.org/t/builds-taking-very-long-time/217001)

<div class="topic-metadata">

**Author:** [@Alex\_Mayo](https://meta.discourse.org/u/Alex_Mayo)\
**Replies:** 27\
**Last updated:** [October 18, 2023, 7:37pm UTC](https://meta.discourse.org/t/builds-taking-very-long-time/217001 "2023-10-18T19:37:30Z")

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Hi, I’ve got a fresh install of ubuntu 20, docker and Discourse. I’ve not added any plugins and only have two users in my database, however builds are taking upwards of 40 minutes to complete! There’s no specific part o…

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## [Can I hide information about new users in the digest email?](https://meta.discourse.org/t/can-i-hide-information-about-new-users-in-the-digest-email/274294)

<div class="topic-metadata">

**Author:** [@Ellery](https://meta.discourse.org/u/Ellery)\
**Replies:** 3\
**Last updated:** [October 18, 2023, 6:20pm UTC](https://meta.discourse.org/t/can-i-hide-information-about-new-users-in-the-digest-email/274294 "2023-10-18T18:20:51Z")

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I want to hide information about new users in the summary emails sent to inactive users. How to edit this Preview Summary?

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## [Settings opens showing black](https://meta.discourse.org/t/settings-opens-showing-black/281490)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 6\
**Last updated:** [October 18, 2023, 4:57pm UTC](https://meta.discourse.org/t/settings-opens-showing-black/281490 "2023-10-18T16:57:58Z")

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I can access the home page normally and the administration menu, but when I go to the settings menu, everything appears like this, black

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## [Google Search console still show speed errors for all my forum pages](https://meta.discourse.org/t/google-search-console-still-show-speed-errors-for-all-my-forum-pages/137002)

<div class="topic-metadata">

**Author:** [@steelmaiden](https://meta.discourse.org/u/steelmaiden)\
**Replies:** 1\
**Last updated:** [December 24, 2019, 10:29pm UTC](https://meta.discourse.org/t/google-search-console-still-show-speed-errors-for-all-my-forum-pages/137002 "2019-12-24T22:29:44Z")

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Score is now great, 96 for mobile and 99 for desktop, however Search Console still report errors because they think the pages are slow accroding to First Contentful Paint (FCP) or First Input Delay (FID). I did…

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## [Uncaught Error: Could not find module \`handlebars\` imported from \`discourse-common/lib/raw-handlebars\`](https://meta.discourse.org/t/uncaught-error-could-not-find-module-handlebars-imported-from-discourse-common-lib-raw-handlebars/255501)

<div class="topic-metadata">

**Author:** [@obeyler](https://meta.discourse.org/u/obeyler)\
**Replies:** 4\
**Last updated:** [October 18, 2023, 2:17pm UTC](https://meta.discourse.org/t/uncaught-error-could-not-find-module-handlebars-imported-from-discourse-common-lib-raw-handlebars/255501 "2023-10-18T14:17:08Z")

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After an upgrade from previous version, we have this issue with 3.0.1 discourse version. I see it had been solved in previous version but may be it need to be reopen in 3.0.1

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## [You have less than 5GB of free space on the disk. You will need more space to continue](https://meta.discourse.org/t/you-have-less-than-5gb-of-free-space-on-the-disk-you-will-need-more-space-to-continue/67091)

<div class="topic-metadata">

**Author:** [@AHI](https://meta.discourse.org/u/AHI)\
**Replies:** 7\
**Last updated:** [October 18, 2023, 1:06pm UTC](https://meta.discourse.org/t/you-have-less-than-5gb-of-free-space-on-the-disk-you-will-need-more-space-to-continue/67091 "2023-10-18T13:06:38Z")

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Docker version 17.06.0-ce, build 02c1d87 \> root@vps439337:/var/discourse# ./launcher start app --skip-prereqis You have less than 5GB of free space on the disk. You will need more space to continue Would you like to at…

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## [Depreciation notice in Spoiler Alert](https://meta.discourse.org/t/depreciation-notice-in-spoiler-alert/282618)

<div class="topic-metadata">

**Author:** [@Dennis\_P\_Z](https://meta.discourse.org/u/Dennis_P_Z)\
**Replies:** 2\
**Last updated:** [October 18, 2023, 10:07am UTC](https://meta.discourse.org/t/depreciation-notice-in-spoiler-alert/282618 "2023-10-18T10:07:22Z")

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Hi. I got this deprecation notice deprecated.js:52 \[PLUGIN discourse-spoiler-alert\] Deprecation notice: addToolbarPopupMenuOptionsCallbackhas been renamed toaddToolbarPopupMenuOption \[deprecated since Discourse 3.2\] \[r…

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## [\[2.4.0beta9\] ActiveRecord::Deadlocked (PG::TRDeadlockDetected: ERROR: deadlock detected)](https://meta.discourse.org/t/2-4-0beta9-activerecord-deadlocked-pg-error-deadlock-detected/136786)

<div class="topic-metadata">

**Author:** [@chrispanag](https://meta.discourse.org/u/chrispanag)\
**Replies:** 3\
**Last updated:** [December 24, 2019, 8:51am UTC](https://meta.discourse.org/t/2-4-0beta9-activerecord-deadlocked-pg-error-deadlock-detected/136786 "2019-12-24T08:51:33Z")

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Hi all, after upgrading to latest beta, we started getting this error. As it seems from the environment it is related to converting a topic to a private message. Actually when we did this conversion, everything crashed a…

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## [Can I create a link to a personal chat in the sidebar?](https://meta.discourse.org/t/can-i-create-a-link-to-a-personal-chat-in-the-sidebar/282171)

<div class="topic-metadata">

**Author:** [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)\
**Replies:** 5\
**Last updated:** [October 18, 2023, 5:55am UTC](https://meta.discourse.org/t/can-i-create-a-link-to-a-personal-chat-in-the-sidebar/282171 "2023-10-18T05:55:31Z")

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Hello! How can I add a quick link (what should this link look like) to go to a chat with a user, as is done here on Meta?:

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## [Error while trying to add Paytm Oauth using discourse-oauth2-basic plugin](https://meta.discourse.org/t/error-while-trying-to-add-paytm-oauth-using-discourse-oauth2-basic-plugin/261407)

<div class="topic-metadata">

**Author:** [@Shubham\_Dahibhate](https://meta.discourse.org/u/Shubham_Dahibhate)\
**Replies:** 3\
**Last updated:** [October 18, 2023, 5:34am UTC](https://meta.discourse.org/t/error-while-trying-to-add-paytm-oauth-using-discourse-oauth2-basic-plugin/261407 "2023-10-18T05:34:58Z")

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Hi Guys, I’m trying to add Paytm OAuth to my Discourse forum using the discourse-oauth2-basic plugin, but I’m having trouble getting it to work. I followed the instructions in the plugin’s readme file, but when I try to…

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## [Webhooks fail to run, webhooks settings page returns 404](https://meta.discourse.org/t/webhooks-fail-to-run-webhooks-settings-page-returns-404/282561)

<div class="topic-metadata">

**Author:** [@hello-smile6](https://meta.discourse.org/u/hello-smile6)\
**Replies:** 13\
**Last updated:** [October 18, 2023, 2:50am UTC](https://meta.discourse.org/t/webhooks-fail-to-run-webhooks-settings-page-returns-404/282561 "2023-10-18T02:50:41Z")

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For some reason, a forum I help run recently stopped executing webhooks and started returning 404 for /admin/api/web\_hooks. Is there some way to fix it?

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