# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=15

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 16

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## [Bug when deleting WordPress user and then signing up again](https://meta.discourse.org/t/bug-when-deleting-wordpress-user-and-then-signing-up-again/396112)

<div class="topic-metadata">

**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 1\
**Last updated:** [May 27, 2026, 9:22am UTC](https://meta.discourse.org/t/bug-when-deleting-wordpress-user-and-then-signing-up-again/396112 "2026-05-27T09:22:10Z")

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I’ve had this bug a few times and am looking for a fix. People have joined my site (WordPress), the SSO has created their Discourse account, then they realised they wanted to changed their username, we tell them you can…

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## [Middleware document tree depth exceeded - still x 2](https://meta.discourse.org/t/middleware-document-tree-depth-exceeded-still-x-2/403831)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 1\
**Last updated:** [May 27, 2026, 5:30am UTC](https://meta.discourse.org/t/middleware-document-tree-depth-exceeded-still-x-2/403831 "2026-05-27T05:30:42Z")

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Reported and fixed twice and it’s still happening after the latest update to 2026.4.1(e404d9aabc) Message (169 copies reported) ArgumentError (Document tree depth limit exceeded) lib/middleware/crawler\_hooks.rb:29:in…

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## [Bug? forum issues](https://meta.discourse.org/t/bug-forum-issues/403672)

<div class="topic-metadata">

**Author:** [@ice.d](https://meta.discourse.org/u/ice.d)\
**Replies:** 6\
**Last updated:** [May 26, 2026, 11:37pm UTC](https://meta.discourse.org/t/bug-forum-issues/403672 "2026-05-26T23:37:19Z")

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So: All i did was hit update all then i went to check the logs then went to admin on a user then hit back to forum and got this message. What happened? Edit Just opened it in a new tab and it worked what’s happeni…

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## [Is Docker image discourse/discourse considered safe and production-ready?](https://meta.discourse.org/t/is-docker-image-discourse-discourse-considered-safe-and-production-ready/380646)

<div class="topic-metadata">

**Author:** [@caue-pareto](https://meta.discourse.org/u/caue-pareto)\
**Replies:** 30\
**Last updated:** [May 26, 2026, 12:38pm UTC](https://meta.discourse.org/t/is-docker-image-discourse-discourse-considered-safe-and-production-ready/380646 "2026-05-26T12:38:55Z")

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Hi Discourse team, We’re currently evaluating the Docker image available here: discourse/discourse - Docker Image This image was published very recently (less than 24h ago at the time of writing), and I couldn’t find r…

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## ['Site traffic report'?](https://meta.discourse.org/t/site-traffic-report/402288)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 8\
**Last updated:** [May 26, 2026, 7:40am UTC](https://meta.discourse.org/t/site-traffic-report/402288 "2026-05-26T07:40:56Z")

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If I go to /admin there’s a bar graph toward the top of the page labeled “Legacy Consolidated Pageviews.” “Legacy?” I think. Checking the info tip, I see that it’s superseded by the ‘Site traffic’ report. Okay cool.…

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## [Has anyone noticed that images in containers have become smaller after the recent rebuild update?](https://meta.discourse.org/t/rebuild/403758)

<div class="topic-metadata">

**Author:** [@sniper756](https://meta.discourse.org/u/sniper756)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 2:49pm UTC](https://meta.discourse.org/t/rebuild/403758 "2026-05-25T14:49:41Z")

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Has anyone noticed that after the recent rebuild update, the images in the container have become smaller? Mine used to be over 7 GB, but now they're over 5 GB.

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## [Turn off invite accepted notifications?](https://meta.discourse.org/t/turn-off-invite-accepted-notifications/403724)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 3\
**Last updated:** [May 25, 2026, 12:08pm UTC](https://meta.discourse.org/t/turn-off-invite-accepted-notifications/403724 "2026-05-25T12:08:27Z")

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Is there an admin option or any solution so I can turn off the “accepted your invitation” notifications? Thanks.

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## [System permanently thinks there are user approvals outstanding](https://meta.discourse.org/t/system-permanently-thinks-there-are-user-approvals-outstanding/403731)

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**Author:** [@PHolder](https://meta.discourse.org/u/PHolder)\
**Replies:** 2\
**Last updated:** [May 25, 2026, 6:07am UTC](https://meta.discourse.org/t/system-permanently-thinks-there-are-user-approvals-outstanding/403731 "2026-05-25T06:07:08Z")

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I guess in giving context here, I am also aware I could be asking for a related feature. Perhaps I should make two posts, but I’ll start with just this one describing my problem and incidentally include my suggestion. C…

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## [Nginx CVE-2026-42945](https://meta.discourse.org/t/nginx-cve-2026-42945/403121)

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**Author:** [@k0tsk](https://meta.discourse.org/u/k0tsk)\
**Replies:** 3\
**Last updated:** [May 25, 2026, 3:20am UTC](https://meta.discourse.org/t/nginx-cve-2026-42945/403121 "2026-05-25T03:20:16Z")

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Has anyone checked if Discourse containers are vulnerable to this rewrite vulnerability?

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## [Config help when reverse proxy and discourse on seperate computers](https://meta.discourse.org/t/config-help-when-reverse-proxy-and-discourse-on-seperate-computers/403720)

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**Author:** [@selfaware](https://meta.discourse.org/u/selfaware)\
**Replies:** 0\
**Last updated:** [May 24, 2026, 3:15pm UTC](https://meta.discourse.org/t/config-help-when-reverse-proxy-and-discourse-on-seperate-computers/403720 "2026-05-24T15:15:00Z")

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Hi, System: Unbuntu 24.04 Nginix I have a fully functional discourse server running @ forum.example.com on e.g, 192.168.0.2 and a reverse proxy hosting a static home page @ example.com on e.g., 192.168.0.1. Since th…

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## [Can category moderators be prevented from reviewing flags on their own posts?](https://meta.discourse.org/t/can-category-moderators-be-prevented-from-reviewing-flags-on-their-own-posts/403661)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 5\
**Last updated:** [May 24, 2026, 2:26pm UTC](https://meta.discourse.org/t/can-category-moderators-be-prevented-from-reviewing-flags-on-their-own-posts/403661 "2026-05-24T14:26:23Z")

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I’m trying to understand the intended behaviour and available flexibility around category moderators and the review queue. From previous Meta posts, my understanding is that category moderators can review flags in categ…

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## [Bug with the back button in Chrome browser](https://meta.discourse.org/t/chrome-bug/403608)

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**Author:** [@jack222](https://meta.discourse.org/u/jack222)\
**Replies:** 6\
**Last updated:** [May 24, 2026, 2:31am UTC](https://meta.discourse.org/t/chrome-bug/403608 "2026-05-24T02:31:34Z")

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Hello, When accessing Meta via the Chrome browser on iOS and navigating to the Themes section, then using Chrome's "Back" button, the behavior is inconsistent: sometimes it returns to the previous page, and other times it jumps back to the last page visited before leaving Meta. I'm unsure if this is a compatibility issue with the back-navigation logic.

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## [How to display the like button?](https://meta.discourse.org/t/topic/403674)

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**Author:** [@bird](https://meta.discourse.org/u/bird)\
**Replies:** 6\
**Last updated:** [May 22, 2026, 11:11pm UTC](https://meta.discourse.org/t/topic/403674 "2026-05-22T23:11:18Z")

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## [Preview image for own themes](https://meta.discourse.org/t/preview-image-for-own-themes/389978)

<div class="topic-metadata">

**Author:** [@Roi](https://meta.discourse.org/u/Roi)\
**Replies:** 9\
**Last updated:** [May 22, 2026, 11:44am UTC](https://meta.discourse.org/t/preview-image-for-own-themes/389978 "2026-05-22T11:44:56Z")

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Hi all, first of all, I would like to point out that my question is about a totally unimportant thing, but I wanted to ask it anyway :wink:: Where/how do I set a preview image for own themes. It looks a bit naked in th…

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## [Internal Server Error While Approving New Users](https://meta.discourse.org/t/internal-server-error-while-approving-new-users/403296)

<div class="topic-metadata">

**Author:** [@Soumya\_Ranjan\_Mishra](https://meta.discourse.org/u/Soumya_Ranjan_Mishra)\
**Replies:** 4\
**Last updated:** [May 22, 2026, 8:30am UTC](https://meta.discourse.org/t/internal-server-error-while-approving-new-users/403296 "2026-05-22T08:30:44Z")

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Hi Meta Team, We are facing an issue with user approvals in our Discourse instance. When a new user logs in, they correctly receive the message: “Your account has not been approved by a staff member yet.” However, …

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## [Help with updating component, getting error message when trying to upload new version](https://meta.discourse.org/t/help-with-updating-component-getting-error-message-when-trying-to-upload-new-version/403447)

<div class="topic-metadata">

**Author:** [@baseline-mobile](https://meta.discourse.org/u/baseline-mobile)\
**Replies:** 3\
**Last updated:** [May 22, 2026, 5:51am UTC](https://meta.discourse.org/t/help-with-updating-component-getting-error-message-when-trying-to-upload-new-version/403447 "2026-05-22T05:51:44Z")

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We have a hosted Discourse website. I’m trying to fix the JavaScript in a component since we were told it “is using an older approach that is no longer compatible with the current version of Discourse”. The recommendat…

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## [Why was the operation not approved?](https://meta.discourse.org/t/topic/403507)

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**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\
**Replies:** 4\
**Last updated:** [May 22, 2026, 1:13am UTC](https://meta.discourse.org/t/topic/403507 "2026-05-22T01:13:24Z")

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As shown in the image, the operation was not approved. I am quite confused. This post is publicly accessible, yet it appeared in the moderation queue, which feels awkward to me. How can I approve it?

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## [Backup fails with postgres 18](https://meta.discourse.org/t/backup-fails-with-postgres-18/403289)

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**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 9\
**Last updated:** [May 21, 2026, 4:47pm UTC](https://meta.discourse.org/t/backup-fails-with-postgres-18/403289 "2026-05-21T16:47:41Z")

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The database of our discourse instance is not a local container, instead we use a central database cluster. Recently the central postgresql was updated to version 18.3. I noticed that the discourse backup now fails: \[20…

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## [Googlebot 404 errors due to page numbers](https://meta.discourse.org/t/googlebot-404-errors-due-to-page-numbers/96337)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 14\
**Last updated:** [May 21, 2026, 2:48pm UTC](https://meta.discourse.org/t/googlebot-404-errors-due-to-page-numbers/96337 "2026-05-21T14:48:16Z")

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I’ve got a site that’s gotten the “Googlebot identified a significant increase in the number of URLs” error. It looks like the bad urls (returning 404s) are all of the form https://site/t/slug/id?page=XXX. And changing…

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## [Optimal Themes for Screen Reader Accessibility](https://meta.discourse.org/t/optimal-themes-for-screen-reader-accessibility/403464)

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**Author:** [@happyhappy](https://meta.discourse.org/u/happyhappy)\
**Replies:** 0\
**Last updated:** [May 20, 2026, 7:56pm UTC](https://meta.discourse.org/t/optimal-themes-for-screen-reader-accessibility/403464 "2026-05-20T19:56:44Z")

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I know that most of the accessibility improvements for screen readers have been made in the base code. I wonder whether there are particular themes that folks with visual impairments find more navigable. Or theme compone…

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## [Is it possible to convert a forum into a real app?](https://meta.discourse.org/t/is-it-possible-to-convert-a-forum-into-a-real-app/378700)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 18\
**Last updated:** [May 20, 2026, 3:17pm UTC](https://meta.discourse.org/t/is-it-possible-to-convert-a-forum-into-a-real-app/378700 "2026-05-20T15:17:21Z")

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With the right developer, is it possible to convert a forum into a real iOS and Android app? What are the main challenges, if any (besides finding the right developer, of course)?

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## [WooCommerce + WP Discourse: safe to let users change username on Discourse?](https://meta.discourse.org/t/woocommerce-wp-discourse-safe-to-let-users-change-username-on-discourse/403297)

<div class="topic-metadata">

**Author:** [@JuliusRa](https://meta.discourse.org/u/JuliusRa)\
**Replies:** 1\
**Last updated:** [May 20, 2026, 9:35am UTC](https://meta.discourse.org/t/woocommerce-wp-discourse-safe-to-let-users-change-username-on-discourse/403297 "2026-05-20T09:35:55Z")

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Hi everyone, I run WordPress + WooCommerce as the DiscourseConnect provider via WP Discourse. Users SSO into Discourse through WordPress. Our users currently have auto-generated WordPress usernames because WooCommerce …

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## [Adding Discourse sites without rebuilding the app and multisite.yml question](https://meta.discourse.org/t/adding-discourse-sites-without-rebuilding-the-app-and-multisite-yml-question/403367)

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**Author:** [@ScrapBlox](https://meta.discourse.org/u/ScrapBlox)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 10:17pm UTC](https://meta.discourse.org/t/adding-discourse-sites-without-rebuilding-the-app-and-multisite-yml-question/403367 "2026-05-19T22:17:09Z")

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Started messing around with a multisite instance of discourse and was wondering instead of defining sites in app.yml hooks is there a way to make this an external file (like the multisite.yml only on the host VPS not in …

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## [Display issue with category description banners on category pages](https://meta.discourse.org/t/topic/403363)

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**Author:** [@jack222](https://meta.discourse.org/u/jack222)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 8:31pm UTC](https://meta.discourse.org/t/topic/403363 "2026-05-19T20:31:17Z")

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Hello, I noticed that on the same category page, the category description appears the first time you enter, but disappears after clicking a tag. It reappears upon refreshing the page, or when clicking another tag, though it sometimes disappears and sometimes appears again. I searched and found similar feedback:

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## [First register email not sent](https://meta.discourse.org/t/first-register-email-not-sent/402893)

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**Author:** [@zigobs](https://meta.discourse.org/u/zigobs)\
**Replies:** 6\
**Last updated:** [May 19, 2026, 6:55pm UTC](https://meta.discourse.org/t/first-register-email-not-sent/402893 "2026-05-19T18:55:20Z")

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Hi, I just made a fresh install of Discourse. The first connection asked me to create a login and password for the admin account and was supposed to send me an activation email. But I didn’t receive this activation em…

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## [Missing PNG to JPEG settings](https://meta.discourse.org/t/missing-png-to-jpeg-settings/395964)

<div class="topic-metadata">

**Author:** [@Jeto](https://meta.discourse.org/u/Jeto)\
**Replies:** 8\
**Last updated:** [May 18, 2026, 8:24pm UTC](https://meta.discourse.org/t/missing-png-to-jpeg-settings/395964 "2026-05-18T20:24:26Z")

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I have been trying to troubleshoot the issue where PNGs are uploaded as JPEGs and everyone mentions these File settings (below) but when I navigate through all my File settings, this doesn’t come up and searching for …

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## [Community Guidelines & Abusive Content Moderation Support](https://meta.discourse.org/t/community-guidelines-abusive-content-moderation-support/403261)

<div class="topic-metadata">

**Author:** [@Soumya\_Ranjan\_Mishra](https://meta.discourse.org/u/Soumya_Ranjan_Mishra)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 7:47pm UTC](https://meta.discourse.org/t/community-guidelines-abusive-content-moderation-support/403261 "2026-05-18T19:47:10Z")

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Hi, Does Discourse provide any built-in blocked word list or moderation feature for abusive, offensive, or discriminatory language? We would like to know: Is there any default profanity/discriminatory word list avai…

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## [How to regain Admin access when Discourse ID is disabled and before ticking Enable Local Login option?](https://meta.discourse.org/t/how-to-regain-admin-access-when-discourse-id-is-disabled-and-before-ticking-enable-local-login-option/403202)

<div class="topic-metadata">

**Author:** [@smokiebacon](https://meta.discourse.org/u/smokiebacon)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 6:46pm UTC](https://meta.discourse.org/t/how-to-regain-admin-access-when-discourse-id-is-disabled-and-before-ticking-enable-local-login-option/403202 "2026-05-18T18:46:58Z")

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So I may have completely messed up and unable to forever gain access to my community. I wanted to turn off Discourse ID and let users sign up locally, with their own username and password, and not route through Discourse…

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## [If I try to change ownership of a topic but nothing](https://meta.discourse.org/t/if-i-try-to-change-ownership-of-a-topic-but-nothing/403257)

<div class="topic-metadata">

**Author:** [@Prempavee](https://meta.discourse.org/u/Prempavee)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 6:12pm UTC](https://meta.discourse.org/t/if-i-try-to-change-ownership-of-a-topic-but-nothing/403257 "2026-05-18T18:12:24Z")

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as an admin when I click Change Ownership nothing happen I have start this path primarly because I wanted to “transform” a post (a comment in a topic) from another user to a topic Than would be ideal if can do direct…

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## [I cannot anymore delete topics , why?](https://meta.discourse.org/t/i-cannot-anymore-delete-topics-why/403151)

<div class="topic-metadata">

**Author:** [@Prempavee](https://meta.discourse.org/u/Prempavee)\
**Replies:** 11\
**Last updated:** [May 18, 2026, 5:50pm UTC](https://meta.discourse.org/t/i-cannot-anymore-delete-topics-why/403151 "2026-05-18T17:50:31Z")

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