# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=150&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 151

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## [Discourse doesn't send notifications after an unlisted topic is listed](https://meta.discourse.org/t/discourse-doesnt-send-notifications-after-an-unlisted-topic-is-listed/281192)

<div class="topic-metadata">

**Author:** [@aas](https://meta.discourse.org/u/aas)\
**Replies:** 3\
**Last updated:** [October 7, 2023, 1:25pm UTC](https://meta.discourse.org/t/discourse-doesnt-send-notifications-after-an-unlisted-topic-is-listed/281192 "2023-10-07T13:25:37Z")

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I think this might be a bug since I could not find any other topics about it or related settings. I’ve only seen topics regarding the opposite problem of notifications being wrongly sent: Newly-created "unlisted" Topic…

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## [Could "published pages" be indexed by google?](https://meta.discourse.org/t/could-published-pages-be-indexed-by-google/281411)

<div class="topic-metadata">

**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 0\
**Last updated:** [October 7, 2023, 5:00am UTC](https://meta.discourse.org/t/could-published-pages-be-indexed-by-google/281411 "2023-10-07T05:00:09Z")

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I wonder if “published pages” be indexed by google? You could publish a page by option “Anonymous users can see published pages, even when login is required” in settings. It seems not good if a published page be inde…

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## [Automatically resend edited post](https://meta.discourse.org/t/automatically-resend-edited-post/280741)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 17\
**Last updated:** [October 7, 2023, 3:46am UTC](https://meta.discourse.org/t/automatically-resend-edited-post/280741 "2023-10-07T03:46:59Z")

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Is there any way to have Discourse resend a post when it has been edited by the user to make corrections or changes?

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## [Watching first post notification on new topic template](https://meta.discourse.org/t/watching-first-post-notification-on-new-topic-template/281382)

<div class="topic-metadata">

**Author:** [@earbasher](https://meta.discourse.org/u/earbasher)\
**Replies:** 0\
**Last updated:** [October 6, 2023, 10:03pm UTC](https://meta.discourse.org/t/watching-first-post-notification-on-new-topic-template/281382 "2023-10-06T22:03:46Z")

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I am looking for a way to edit the email template for when a new topic is created and your user is ‘watching first post’. searching on here shows that User Posted Sent to a user when someone replies to a topic they a…

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## [Bulk reassign topics from one user to another](https://meta.discourse.org/t/bulk-reassign-topics-from-one-user-to-another/136337)

<div class="topic-metadata">

**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 5\
**Last updated:** [December 17, 2019, 10:26pm UTC](https://meta.discourse.org/t/bulk-reassign-topics-from-one-user-to-another/136337 "2019-12-17T22:26:06Z")

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I’d be grateful for a way (rake task or command line database query is fine) to bulk update topics and messages to reassign them from one user to another. This need comes up frequently in my community as staff come and g…

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## [How to change the admin email](https://meta.discourse.org/t/how-to-change-the-admin-email/280603)

<div class="topic-metadata">

**Author:** [@Elena\_me](https://meta.discourse.org/u/Elena_me)\
**Replies:** 25\
**Last updated:** [October 6, 2023, 11:27am UTC](https://meta.discourse.org/t/how-to-change-the-admin-email/280603 "2023-10-06T11:27:49Z")

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Hello! I face with a problem and I need your help. How to change the admin email the one that you entered while installing Discourse? Thank you!

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## [Uncaught SyntaxError: forum spins nonstop and never loads](https://meta.discourse.org/t/uncaught-syntaxerror-forum-spins-nonstop-and-never-loads/281219)

<div class="topic-metadata">

**Author:** [@CJtheSiteWizard](https://meta.discourse.org/u/CJtheSiteWizard)\
**Replies:** 12\
**Last updated:** [October 6, 2023, 7:33am UTC](https://meta.discourse.org/t/uncaught-syntaxerror-forum-spins-nonstop-and-never-loads/281219 "2023-10-06T07:33:21Z")

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Hoping someone here can point me in the right direction. As titled, our forum at forum.wackywriters.com spins and never loads. Console shows this series of errors: Mostly Uncaught Syntax Error, though there is a “jQu…

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## [Where to control when the Signup CTA shows?](https://meta.discourse.org/t/where-to-control-when-the-signup-cta-shows/43047)

<div class="topic-metadata">

**Author:** [@envieme](https://meta.discourse.org/u/envieme)\
**Replies:** 7\
**Last updated:** [October 6, 2023, 1:17am UTC](https://meta.discourse.org/t/where-to-control-when-the-signup-cta-shows/43047 "2023-10-06T01:17:21Z")

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I do not understand how the signup cta works. Sometimes I see it when logged out other times do not. I want it to show on the first visit of the user. Is there a setting I can change?

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## [How to give specific reason when page is forbidden](https://meta.discourse.org/t/how-to-give-specific-reason-when-page-is-forbidden/281223)

<div class="topic-metadata">

**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\
**Replies:** 1\
**Last updated:** [October 5, 2023, 11:27pm UTC](https://meta.discourse.org/t/how-to-give-specific-reason-when-page-is-forbidden/281223 "2023-10-05T23:27:52Z")

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We have many categories with different group permissions. Sometimes links are cross-posted so a user tries to access a category where he does not currently have permission. How can I show a specific reason, like “You are…

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## [Correct format to link to specific topics (or hash tags) within the same Discourse site?](https://meta.discourse.org/t/correct-format-to-link-to-specific-topics-or-hash-tags-within-the-same-discourse-site/294032)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 0\
**Last updated:** [October 5, 2023, 10:42pm UTC](https://meta.discourse.org/t/correct-format-to-link-to-specific-topics-or-hash-tags-within-the-same-discourse-site/294032 "2023-10-05T22:42:19Z")

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What would be the correct format to link to specific topics (or hash tags) within the same discourse site? I would prefer not to hard code the sitename in the URL and would like to use relative links to topics/hash tags…

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## [Error in composer: You are not permitted to view the requested resource](https://meta.discourse.org/t/error-in-composer-you-are-not-permitted-to-view-the-requested-resource/280935)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 2\
**Last updated:** [October 5, 2023, 6:44pm UTC](https://meta.discourse.org/t/error-in-composer-you-are-not-permitted-to-view-the-requested-resource/280935 "2023-10-05T18:44:22Z")

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Since updating yesterday I have several users getting this error pop up while they are typing in the composer. When I search for this it seems the error is caused by the API. How can I further troubleshoot this? The only…

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## [Chat sometimes not updating realtime](https://meta.discourse.org/t/chat-sometimes-not-updating-realtime/281102)

<div class="topic-metadata">

**Author:** [@codergautam](https://meta.discourse.org/u/codergautam)\
**Replies:** 5\
**Last updated:** [October 5, 2023, 4:51pm UTC](https://meta.discourse.org/t/chat-sometimes-not-updating-realtime/281102 "2023-10-05T16:51:56Z")

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Sometimes the Discourse chat doesn’t update in realtime. I’ve had lots of issue reproducing this so I understand if it’s hard to fix. But sometimes what happens is (especially when there is 5-10 people chatting at once) …

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## [Any way to suppress digest/summary just for a specific user group?](https://meta.discourse.org/t/any-way-to-suppress-digest-summary-just-for-a-specific-user-group/281006)

<div class="topic-metadata">

**Author:** [@ToddZ](https://meta.discourse.org/u/ToddZ)\
**Replies:** 6\
**Last updated:** [October 5, 2023, 7:12am UTC](https://meta.discourse.org/t/any-way-to-suppress-digest-summary-just-for-a-specific-user-group/281006 "2023-10-05T07:12:48Z")

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We’d like to serve a certain group of users by notifying them only with a Group setting for Watching First Post on a specific Tag. This is easy enough to configure, except for the “only” part. I’m not finding such a sett…

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## [Default IP log retention time](https://meta.discourse.org/t/default-ip-log-retention-time/42135)

<div class="topic-metadata">

**Author:** [@precessor](https://meta.discourse.org/u/precessor)\
**Replies:** 3\
**Last updated:** [October 5, 2023, 7:02am UTC](https://meta.discourse.org/t/default-ip-log-retention-time/42135 "2023-10-05T07:02:47Z")

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How long does Discourse keep IP logs by default? Thanks

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## [Publish to Discourse and scheduling](https://meta.discourse.org/t/publish-to-discourse-and-scheduling/28043)

<div class="topic-metadata">

**Author:** [@Stephen](https://meta.discourse.org/u/Stephen)\
**Replies:** 29\
**Last updated:** [October 5, 2023, 1:39am UTC](https://meta.discourse.org/t/publish-to-discourse-and-scheduling/28043 "2023-10-05T01:39:54Z")

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So we have a problem when posts are created or published by other plugins, the value specified for ‘publish to discourse’ is always ignored. Discussing the issue with one author of such a plugin the response was: thei…

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## [Allow user to reply-via-email using a different email address than their account email address](https://meta.discourse.org/t/allow-user-to-reply-via-email-using-a-different-email-address-than-their-account-email-address/250580)

<div class="topic-metadata">

**Author:** [@ngm](https://meta.discourse.org/u/ngm)\
**Replies:** 2\
**Last updated:** [October 4, 2023, 10:37pm UTC](https://meta.discourse.org/t/allow-user-to-reply-via-email-using-a-different-email-address-than-their-account-email-address/250580 "2023-10-04T22:37:00Z")

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We’ve had a request from a member of our forum to be able to reply-via-email using a different address than the one with which they are registered. The reason being: they registered with a single-use email address for t…

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## [Map oidc fields to custom user fields](https://meta.discourse.org/t/map-oidc-fields-to-custom-user-fields/281045)

<div class="topic-metadata">

**Author:** [@screwballs](https://meta.discourse.org/u/screwballs)\
**Replies:** 3\
**Last updated:** [October 4, 2023, 6:33pm UTC](https://meta.discourse.org/t/map-oidc-fields-to-custom-user-fields/281045 "2023-10-04T18:33:21Z")

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Is it possible to pull info from OIDC and map it to a user custom field? Here’s what I’m trying to do. We have set up an internal forum at our company, and we want to run reports where we look at activity aggregated up…

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## [Stripe reports Discourse hook endpoint failing](https://meta.discourse.org/t/stripe-reports-discourse-hook-endpoint-failing/281054)

<div class="topic-metadata">

**Author:** [@Ryan\_Hyer](https://meta.discourse.org/u/Ryan_Hyer)\
**Replies:** 0\
**Last updated:** [October 4, 2023, 4:23pm UTC](https://meta.discourse.org/t/stripe-reports-discourse-hook-endpoint-failing/281054 "2023-10-04T16:23:35Z")

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Starting on Sept 29th, for an unknown reason, Stripe can no longer reach the Subscriptions hook endpoint, /s/hooks/. I don’t even know where to begin troubleshooting this. I’ve rebooted the instance, but that didn’t …

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## [How can I enable the "Invite" function for all posts?](https://meta.discourse.org/t/how-can-i-enable-the-invite-function-for-all-posts/275358)

<div class="topic-metadata">

**Author:** [@Ellery](https://meta.discourse.org/u/Ellery)\
**Replies:** 1\
**Last updated:** [October 4, 2023, 12:42pm UTC](https://meta.discourse.org/t/how-can-i-enable-the-invite-function-for-all-posts/275358 "2023-10-04T12:42:37Z")

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At the bottom of each post, there is a “Share” button: I have two questions regarding this feature: Why do certain posts in my forum have an “Invite” button when clicking this “Share” button, while others do not? …

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## [How to download Discourse backup and restore local database](https://meta.discourse.org/t/discourse/279041)

<div class="topic-metadata">

**Author:** [@honeymoose](https://meta.discourse.org/u/honeymoose)\
**Replies:** 7\
**Last updated:** [October 4, 2023, 11:56am UTC](https://meta.discourse.org/t/discourse/279041 "2023-10-04T11:56:11Z")

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Access the website's backup interface, and you will see all current backups. Click the download button. It should be noted that when you download, the system will send a link to your email address. You can use the link received in your email address to download the data. Download link Click the download link address received in the email to download. The downloaded file is a tar.gz file, which you need to decompress before use. For example, our current downloaded file is: isharkfly-2023-09-14-092024-v20230910021213.tar…

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## [Can we display de categories' names in blog style?](https://meta.discourse.org/t/can-we-display-de-categories-names-in-blog-style/283262)

<div class="topic-metadata">

**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 0\
**Last updated:** [October 4, 2023, 3:17am UTC](https://meta.discourse.org/t/can-we-display-de-categories-names-in-blog-style/283262 "2023-10-04T03:17:02Z")

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In Blog-style, can you display name category-parent and category?

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## [Postgresql credentials](https://meta.discourse.org/t/postgresql-credentials/280959)

<div class="topic-metadata">

**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\
**Replies:** 2\
**Last updated:** [October 3, 2023, 9:10pm UTC](https://meta.discourse.org/t/postgresql-credentials/280959 "2023-10-03T21:10:01Z")

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Hello, I need these information how could i got it ? PostgreSQL server PostgreSQL database name PostgreSQL username PostgreSQL port

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## [Could the installation docs address more situations?](https://meta.discourse.org/t/could-the-installation-docs-address-more-situations/280811)

<div class="topic-metadata">

**Author:** [@gilgongo](https://meta.discourse.org/u/gilgongo)\
**Replies:** 7\
**Last updated:** [October 3, 2023, 6:01pm UTC](https://meta.discourse.org/t/could-the-installation-docs-address-more-situations/280811 "2023-10-03T18:01:11Z")

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I’m sure these instructions work well for those who use cloud servers dedicated to the purpose of hosting only Discourse. But there may be quite a large number who want to install it on hosts that already have web and m…

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## [Delete user’s posts after anonymization?](https://meta.discourse.org/t/delete-user-s-posts-after-anonymization/280895)

<div class="topic-metadata">

**Author:** [@Wingtip](https://meta.discourse.org/u/Wingtip)\
**Replies:** 2\
**Last updated:** [October 3, 2023, 3:31pm UTC](https://meta.discourse.org/t/delete-user-s-posts-after-anonymization/280895 "2023-10-03T15:31:17Z")

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We want to anonymize a user so quotes of his posts won’t show his name, delete all posts by that user, and then delete the user entirely. After we anonymize his posts, will the profile still exist such that we can nuke …

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## [Users unable to change title and flair](https://meta.discourse.org/t/users-unable-to-change-title-and-flair/280902)

<div class="topic-metadata">

**Author:** [@cmahns](https://meta.discourse.org/u/cmahns)\
**Replies:** 0\
**Last updated:** [October 3, 2023, 2:47pm UTC](https://meta.discourse.org/t/users-unable-to-change-title-and-flair/280902 "2023-10-03T14:47:37Z")

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Issue My organization is currently running an internal recruitment and re-commitment campaign, one of the bonuses we’re exploring is adding a user title and flair for bragging rights which is inherited from a user group.…

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## [Email digest having its own colors](https://meta.discourse.org/t/email-digest-having-its-own-colors/237274)

<div class="topic-metadata">

**Author:** [@riteshsaini](https://meta.discourse.org/u/riteshsaini)\
**Replies:** 6\
**Last updated:** [October 2, 2023, 8:42pm UTC](https://meta.discourse.org/t/email-digest-having-its-own-colors/237274 "2023-10-02T20:42:21Z")

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For some reason, there is this color in my email background: #052e3d I don’t know where it is coming from. How do I change it? email accent bg color is #222b45 which is not working.

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## [INSTALL-cloud.md slightly disappointing expectations?](https://meta.discourse.org/t/install-cloud-md-slightly-disappointing-expectations/280731)

<div class="topic-metadata">

**Author:** [@gilgongo](https://meta.discourse.org/u/gilgongo)\
**Replies:** 1\
**Last updated:** [October 2, 2023, 2:56pm UTC](https://meta.discourse.org/t/install-cloud-md-slightly-disappointing-expectations/280731 "2023-10-02T14:56:25Z")

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The introductory paragraph here says “… with zero knowledge of Rails or Linux shell” then goes on to say not only, “Connect to your server via its IP address using SSH” but then gives shell commands to clone the docker i…

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## [Top page default timeframe not working](https://meta.discourse.org/t/top-page-default-timeframe-not-working/280591)

<div class="topic-metadata">

**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 1\
**Last updated:** [October 2, 2023, 1:44pm UTC](https://meta.discourse.org/t/top-page-default-timeframe-not-working/280591 "2023-10-02T13:44:58Z")

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Although “top page default timeframe” is set to “weekly”, some users here still see “yearly” when they login: Cookie deletion does not solve this either. I see no option to control this setting from within the user p…

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## [Upgrade failed (NoMethodError: undefined method \`register\_bookmarkable' for Bookmark:Class)](https://meta.discourse.org/t/upgrade-failed-nomethoderror-undefined-method-register-bookmarkable-for-bookmark-class/258761)

<div class="topic-metadata">

**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 4\
**Last updated:** [October 2, 2023, 1:03pm UTC](https://meta.discourse.org/t/upgrade-failed-nomethoderror-undefined-method-register-bookmarkable-for-bookmark-class/258761 "2023-10-02T13:03:00Z")

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Performing an upgrade in the Admin web interface, from 3.1.0.beta2 to beta3, I think I successfully finished the Docker Manager upgrade and then the main Discourse upgrade failed like so: $ yarn install --production yar…

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## [MailChimp mirror 'eats' the mail](https://meta.discourse.org/t/mailchimp-mirror-eats-the-mail/279296)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 4\
**Last updated:** [October 1, 2023, 11:33am UTC](https://meta.discourse.org/t/mailchimp-mirror-eats-the-mail/279296 "2023-10-01T11:33:10Z")

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Continuing the discussion from Create a read-only mailing list mirror: I found an occurrence of a parsing error that I think may be useful to fix since it concerns MailChimp. Here is the problem: Issue When I receive a…

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