# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=151&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 152

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## [NOT FOUND and Partition table entries are not in disk order](https://meta.discourse.org/t/not-found-and-partition-table-entries-are-not-in-disk-order/280208)

<div class="topic-metadata">

**Author:** [@JacobDK](https://meta.discourse.org/u/JacobDK)\
**Replies:** 1\
**Last updated:** [September 30, 2023, 12:44pm UTC](https://meta.discourse.org/t/not-found-and-partition-table-entries-are-not-in-disk-order/280208 "2023-09-30T12:44:35Z")

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What is happening ? Why am I getting NOT FOUND and Partition tables not in disk order ? Just did the advised install on digital ocean with zeptomail though. ==================== DOCKER INFO ==================== DOCKER…

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## [Permanent/stickied note on Discourse](https://meta.discourse.org/t/permanent-stickied-note-on-discourse/280581)

<div class="topic-metadata">

**Author:** [@bseed](https://meta.discourse.org/u/bseed)\
**Replies:** 1\
**Last updated:** [September 30, 2023, 7:46am UTC](https://meta.discourse.org/t/permanent-stickied-note-on-discourse/280581 "2023-09-30T07:46:48Z")

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How would I add a stickied note similar to Katalon (https://forum.katalon.com/)? Particularly the content in the two light purple boxes: Currently using the Discourse Air Theme on https://www.hardwareinterviews.f…

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## ["Error creating upload asset" when trying to install svgbob](https://meta.discourse.org/t/error-creating-upload-asset-when-trying-to-install-svgbob/280887)

<div class="topic-metadata">

**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\
**Replies:** 1\
**Last updated:** [September 29, 2023, 3:24pm UTC](https://meta.discourse.org/t/error-creating-upload-asset-when-trying-to-install-svgbob/280887 "2023-09-29T15:24:00Z")

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Hello, is this problem normal should I search about ? this error appear after put the link of repo to install.

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## [Site not Reachable](https://meta.discourse.org/t/site-not-reachable/280539)

<div class="topic-metadata">

**Author:** [@PeakProsperity](https://meta.discourse.org/u/PeakProsperity)\
**Replies:** 3\
**Last updated:** [September 29, 2023, 3:06pm UTC](https://meta.discourse.org/t/site-not-reachable/280539 "2023-09-29T15:06:21Z")

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Are there any known issues where some users cannot access a Discourse site, or it may be getting blocked by either their router or ISP? We’ve suddenly had a small handful of users who cannot access our site. None of us…

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## [Bulk grant badge based on email](https://meta.discourse.org/t/bulk-grant-badge-based-on-email/280187)

<div class="topic-metadata">

**Author:** [@Sami\_Syed](https://meta.discourse.org/u/Sami_Syed)\
**Replies:** 1\
**Last updated:** [September 29, 2023, 10:10am UTC](https://meta.discourse.org/t/bulk-grant-badge-based-on-email/280187 "2023-09-29T10:10:01Z")

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How can I grant badges in bulk based on a list of emails that I have. If profile exists on forum, grant badge, if it doesn’t exist, then skip. Bonus (if possible): if non-existing, skipped profiles sign up in the futu…

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## [Disable Penalty Count?](https://meta.discourse.org/t/disable-penalty-count/280446)

<div class="topic-metadata">

**Author:** [@kiefferr](https://meta.discourse.org/u/kiefferr)\
**Replies:** 7\
**Last updated:** [September 29, 2023, 12:09am UTC](https://meta.discourse.org/t/disable-penalty-count/280446 "2023-09-29T00:09:28Z")

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We have a membership-based site and are suspending users when their membership lapses and unsuspended when they renew. However, this has the side effect of automatically giving them a penalty history that we’d have to cl…

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## [Another Port 443 Not Accessible](https://meta.discourse.org/t/another-port-443-not-accessible/280419)

<div class="topic-metadata">

**Author:** [@lopar](https://meta.discourse.org/u/lopar)\
**Replies:** 0\
**Last updated:** [September 28, 2023, 12:58pm UTC](https://meta.discourse.org/t/another-port-443-not-accessible/280419 "2023-09-28T12:58:41Z")

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Hi all, looks like it is a popular problem here. So I have bought domain name and pointed it to static ip address, where my Synology lives and works as reverse proxy. Then data is proxied to ubuntu lxc-container on prox…

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## [Failing to update an older installation](https://meta.discourse.org/t/failing-to-update-an-older-installation/280403)

<div class="topic-metadata">

**Author:** [@helmi](https://meta.discourse.org/u/helmi)\
**Replies:** 3\
**Last updated:** [September 28, 2023, 11:48am UTC](https://meta.discourse.org/t/failing-to-update-an-older-installation/280403 "2023-09-28T11:48:46Z")

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I just tried updating an older (2.x) installation and keep failing. Here’s the error that I get after executing ./launcher rebuild app from /var/discourse FAILED -------------------- Pups::ExecError: cd /var/www/discou…

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## [Failed upgrade v3.0.6](https://meta.discourse.org/t/failed-upgrade-v3-0-6/280338)

<div class="topic-metadata">

**Author:** [@leo.proctor](https://meta.discourse.org/u/leo.proctor)\
**Replies:** 1\
**Last updated:** [September 28, 2023, 10:54am UTC](https://meta.discourse.org/t/failed-upgrade-v3-0-6/280338 "2023-09-28T10:54:47Z")

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Hi, I’ve been encountering an issue while trying to rebuild my Discourse instance, and I could use some assistance in resolving it. The error message I’m encountering during the rebuild process is as follows: Build Erro…

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## [A very unusual question - chat, aliasing and more](https://meta.discourse.org/t/a-very-unusual-question-chat-aliasing-and-more/280340)

<div class="topic-metadata">

**Author:** [@Ahkileez](https://meta.discourse.org/u/Ahkileez)\
**Replies:** 2\
**Last updated:** [September 27, 2023, 8:04pm UTC](https://meta.discourse.org/t/a-very-unusual-question-chat-aliasing-and-more/280340 "2023-09-27T20:04:59Z")

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I’m not ad all certain if this is the right place to do it, but none of the others seemed any more appropriate. I apologize to the mods in advance if I’m asking in the wrong place. We’re looking into using Discourse for…

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## [Bootstrap failed error after upgrading my server](https://meta.discourse.org/t/bootstrap-failed-error-after-upgrading-my-server/280257)

<div class="topic-metadata">

**Author:** [@shim](https://meta.discourse.org/u/shim)\
**Replies:** 13\
**Last updated:** [September 27, 2023, 5:09pm UTC](https://meta.discourse.org/t/bootstrap-failed-error-after-upgrading-my-server/280257 "2023-09-27T17:09:46Z")

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im having issues rebuilding my forum after upgrading the server on linode FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle config --local deployment true' failed with return …

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## [Resource/Advice on how to change domains?](https://meta.discourse.org/t/resource-advice-on-how-to-change-domains/280183)

<div class="topic-metadata">

**Author:** [@OsaIsacson](https://meta.discourse.org/u/OsaIsacson)\
**Replies:** 3\
**Last updated:** [September 27, 2023, 7:47am UTC](https://meta.discourse.org/t/resource-advice-on-how-to-change-domains/280183 "2023-09-27T07:47:20Z")

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I am self-hosting an instance, using: Digital Ocean Mailgun GoDaddy My client now wishes to change domain to one hosted by One.com. I set up the original install but cannot find a good resource for how to switch doma…

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## [Discourse Hosting with traditional hosting interface](https://meta.discourse.org/t/discourse-hosting-with-traditional-hosting-interface/280163)

<div class="topic-metadata">

**Author:** [@ojike](https://meta.discourse.org/u/ojike)\
**Replies:** 3\
**Last updated:** [September 26, 2023, 2:26pm UTC](https://meta.discourse.org/t/discourse-hosting-with-traditional-hosting-interface/280163 "2023-09-26T14:26:22Z")

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Can anyone recommend to me because Digital Ocean appears too technical for me

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## [What's the cause of the 'unmet peer dependency' messages?](https://meta.discourse.org/t/whats-the-cause-of-the-unmet-peer-dependency-messages/272917)

<div class="topic-metadata">

**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\
**Replies:** 7\
**Last updated:** [September 26, 2023, 1:41pm UTC](https://meta.discourse.org/t/whats-the-cause-of-the-unmet-peer-dependency-messages/272917 "2023-09-26T13:41:17Z")

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I have a failing update and am trying to track down which error message is the cause. All of the updates i’ve done over the past year or two have failed and required a lot of messing around to get them to complete. I’ve…

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## [No address for api.discourse.org - quite frequent in the logs](https://meta.discourse.org/t/no-address-for-api-discourse-org-quite-frequent-in-the-logs/280010)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 1\
**Last updated:** [September 26, 2023, 1:27pm UTC](https://meta.discourse.org/t/no-address-for-api-discourse-org-quite-frequent-in-the-logs/280010 "2023-09-26T13:27:53Z")

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Hi guys. I’ve been browsing my logs – still not sure about the number next to the icon, on the left side, 84 – and I see: Job exception: no address for api.discourse.org (Resolv::ResolvError) and I wonder – is that c…

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## [Wrong Upgrade Versions in Dashboard](https://meta.discourse.org/t/wrong-upgrade-versions-in-dashboard/280151)

<div class="topic-metadata">

**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 1\
**Last updated:** [September 26, 2023, 10:48am UTC](https://meta.discourse.org/t/wrong-upgrade-versions-in-dashboard/280151 "2023-09-26T10:48:37Z")

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I am using self-hosted docker discourse (with data,redis and app container) and on the Admin Dashboard it tells me it needs to update. The info is wrong since on the upgrade screen everything (docker-manger und discourse…

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## [Seeking Guidance on Forum Organization and Private Bug Tracking Integration](https://meta.discourse.org/t/seeking-guidance-on-forum-organization-and-private-bug-tracking-integration/280141)

<div class="topic-metadata">

**Author:** [@Andreas\_Jakobik](https://meta.discourse.org/u/Andreas_Jakobik)\
**Replies:** 0\
**Last updated:** [September 26, 2023, 8:45am UTC](https://meta.discourse.org/t/seeking-guidance-on-forum-organization-and-private-bug-tracking-integration/280141 "2023-09-26T08:45:41Z")

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Hello, We are currently exploring the use of Discourse to create a user forum tailored for developers within a telecom domain’s technology ecosystem. It appears to be a promising fit! :blush: Within our ecosystem, ther…

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## [Published page URI & national characters?](https://meta.discourse.org/t/published-page-uri-national-characters/279801)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 14\
**Last updated:** [September 26, 2023, 5:40am UTC](https://meta.discourse.org/t/published-page-uri-national-characters/279801 "2023-09-26T05:40:27Z")

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Hi guys. I’m hoping this is a matter of my setup ‘suffers’ from misconfiguration - otherwise I’d have call it a bug for… a topic with national chars in the title gets a URL with those chars fine, no problems there, but…

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## [Thousands of user api requests and invalidation](https://meta.discourse.org/t/thousands-of-user-api-requests-and-invalidation/279791)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 9\
**Last updated:** [September 26, 2023, 3:19am UTC](https://meta.discourse.org/t/thousands-of-user-api-requests-and-invalidation/279791 "2023-09-26T03:19:00Z")

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I just noticed that I’m seeing thousands of user API requests per day starting April this year in the dashboard security reports. This is very odd and off by a factor of 100 to 1000 from my expectations. How do I get m…

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## [How to disable users from using anonymous email to register?](https://meta.discourse.org/t/how-to-disable-users-from-using-anonymous-email-to-register/280034)

<div class="topic-metadata">

**Author:** [@Guo\_SpicyGum](https://meta.discourse.org/u/Guo_SpicyGum)\
**Replies:** 7\
**Last updated:** [September 25, 2023, 8:14pm UTC](https://meta.discourse.org/t/how-to-disable-users-from-using-anonymous-email-to-register/280034 "2023-09-25T20:14:10Z")

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Hello, I would like to know how to disable users from using anonymous email to register?

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## [Question about Automatic Topic Tracking and Notifications](https://meta.discourse.org/t/question-about-automatic-topic-tracking-and-notifications/279947)

<div class="topic-metadata">

**Author:** [@Hanon\_Ondricek](https://meta.discourse.org/u/Hanon_Ondricek)\
**Replies:** 4\
**Last updated:** [September 25, 2023, 7:17pm UTC](https://meta.discourse.org/t/question-about-automatic-topic-tracking-and-notifications/279947 "2023-09-25T19:17:54Z")

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I didn’t find anything relevant by searching but this may be me misunderstanding how Tracking and notifications work. A user notified that when they were on the “Unread” tab and clicked “Dismiss” and the box to automati…

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## [Env vars in YML - only substituded with OS' ones](https://meta.discourse.org/t/env-vars-in-yml-only-substituded-with-os-ones/280032)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 6\
**Last updated:** [September 25, 2023, 6:23pm UTC](https://meta.discourse.org/t/env-vars-in-yml-only-substituded-with-os-ones/280032 "2023-09-25T18:23:51Z")

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Hi guys. Is it possible to – I realize it’s yaml kind of question but thought experts here should know – substitute params/vars with OS’ (bash) own, at build time? Say… host: /APPOW/log/${HOSTNAME}/discourse.test I t…

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## [Direct link to composing a comment?](https://meta.discourse.org/t/direct-link-to-composing-a-comment/279785)

<div class="topic-metadata">

**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 7\
**Last updated:** [September 25, 2023, 12:46am UTC](https://meta.discourse.org/t/direct-link-to-composing-a-comment/279785 "2023-09-25T00:46:21Z")

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If a topic is located at: discourse-forum(dot)com/t/topic/123 Is it possible to create a link that automatically opens the reply box when clicked? I am curious if maybe the link can be appended to something like: d…

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## [How to integrate wallet-gating / token-gating on Discourse?](https://meta.discourse.org/t/how-to-integrate-wallet-gating-token-gating-on-discourse/269978)

<div class="topic-metadata">

**Author:** [@etest](https://meta.discourse.org/u/etest)\
**Replies:** 2\
**Last updated:** [September 24, 2023, 11:30am UTC](https://meta.discourse.org/t/how-to-integrate-wallet-gating-token-gating-on-discourse/269978 "2023-09-24T11:30:00Z")

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Hi Discourse community, would like to know how to integrate wallet-gating on Discourse, similar to what ApeCoin DAO Discourse has: https://forum.apecoin.com/. Does anyone know which exact plugin / feature ApeCoin DAO Di…

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## [Blue line above banner logo](https://meta.discourse.org/t/blue-line-above-banner-logo/279882)

<div class="topic-metadata">

**Author:** [@packman](https://meta.discourse.org/u/packman)\
**Replies:** 6\
**Last updated:** [September 24, 2023, 7:06am UTC](https://meta.discourse.org/t/blue-line-above-banner-logo/279882 "2023-09-24T07:06:11Z")

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I think this has started in the last 24 hours or so. I’m seeing a blue line above the banner logo… I first noticed this on my forum but it’s repeatable on meta. I only see it when using Edge browser. It’s not there i…

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## [Google Video](https://meta.discourse.org/t/google-video/279740)

<div class="topic-metadata">

**Author:** [@wenqin](https://meta.discourse.org/u/wenqin)\
**Replies:** 1\
**Last updated:** [September 22, 2023, 5:06pm UTC](https://meta.discourse.org/t/google-video/279740 "2023-09-22T17:06:53Z")

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I would like to be able to add videos from inside Google Drive when posting in my forum. Is there any plugin that can read the videos from Google.com disk?

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## [How good is Self-Hosted Discourse?](https://meta.discourse.org/t/how-good-is-self-hosted-discourse/279542)

<div class="topic-metadata">

**Author:** [@mysz](https://meta.discourse.org/u/mysz)\
**Replies:** 9\
**Last updated:** [September 22, 2023, 1:27pm UTC](https://meta.discourse.org/t/how-good-is-self-hosted-discourse/279542 "2023-09-22T13:27:24Z")

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Someone is attempting to self-host discourse on their cloud server, but I’ve looked and I can’t find any features. How does it compare to the basic, pro, business or enterprise model?

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## [Sudden increase in emails](https://meta.discourse.org/t/sudden-increase-in-emails/279777)

<div class="topic-metadata">

**Author:** [@Alexander\_Wright](https://meta.discourse.org/u/Alexander_Wright)\
**Replies:** 2\
**Last updated:** [September 22, 2023, 10:57am UTC](https://meta.discourse.org/t/sudden-increase-in-emails/279777 "2023-09-22T10:57:04Z")

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I’ve noticed a large increase in my forum’s email traffic: In addition to this increase, there are no logs in April. We did have a peak of posts in August, but this equalled April… We’ve hit a cap in our email r…

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## [How to use Cloudflare to protect a Discourse site](https://meta.discourse.org/t/how-to-use-cloudflare-to-protect-a-discourse-site/279713)

<div class="topic-metadata">

**Author:** [@Lee\_Kris](https://meta.discourse.org/u/Lee_Kris)\
**Replies:** 4\
**Last updated:** [September 21, 2023, 10:42pm UTC](https://meta.discourse.org/t/how-to-use-cloudflare-to-protect-a-discourse-site/279713 "2023-09-21T22:42:50Z")

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Hey, admins, I keep wondering how to using cloudflare or proxy to protecting a discourse site?

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## [Other (all?) system's user involved somehow?](https://meta.discourse.org/t/other-all-systems-user-involved-somehow/279682)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 4\
**Last updated:** [September 21, 2023, 1:04pm UTC](https://meta.discourse.org/t/other-all-systems-user-involved-somehow/279682 "2023-09-21T13:04:33Z")

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Hi guys. Why Discourse — have not tried any other containers, not Ubuntu nor Docker are my weapon of choice — involves other(all regular ?) users? When I start Discourse a number of process are started on behalf, for a…

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