# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=153&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 154

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## [User Password reset -- any way through admin panel?](https://meta.discourse.org/t/user-password-reset-any-way-through-admin-panel/279116)

<div class="topic-metadata">

**Author:** [@lvictor](https://meta.discourse.org/u/lvictor)\
**Replies:** 4\
**Last updated:** [September 15, 2023, 10:26am UTC](https://meta.discourse.org/t/user-password-reset-any-way-through-admin-panel/279116 "2023-09-15T10:26:21Z")

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Is there a way to reset one’s own password or another user’s password when logged into the admin panel? I’m seeing outdated posts asking this queston (circa 2017) but I could have sworn the profile settings allowed the u…

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## [Cannot load any images “Uncaught (in promise) no-response: no-response”](https://meta.discourse.org/t/cannot-load-any-images-uncaught-in-promise-no-response-no-response/273436)

<div class="topic-metadata">

**Author:** [@Alex\_王](https://meta.discourse.org/u/Alex_%E7%8E%8B)\
**Replies:** 8\
**Last updated:** [September 15, 2023, 8:42am UTC](https://meta.discourse.org/t/cannot-load-any-images-uncaught-in-promise-no-response-no-response/273436 "2023-09-15T08:42:59Z")

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It seems that all images in the website cannot load correctly. The images url in console is not responding. error message: “NetworkFirst.js:120 Uncaught (in promise) no-response: no-response :: \[{“url”:“http://127.0.0.1…

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## [I'm not sure where all my space went](https://meta.discourse.org/t/im-not-sure-where-all-my-space-went/278963)

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**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 8\
**Last updated:** [September 15, 2023, 7:20am UTC](https://meta.discourse.org/t/im-not-sure-where-all-my-space-went/278963 "2023-09-15T07:20:26Z")

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I have a 50GB droplet that has been running fine for years currently 11.7GB of uploads. As of a couple weeks ago I had at least 15-20ishGB free. I was in admin one day after being absent for a week or so and saw that I o…

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## [Allowing email from a stranger because I trust them. How?](https://meta.discourse.org/t/allowing-email-from-a-stranger-because-i-trust-them-how/279022)

<div class="topic-metadata">

**Author:** [@jbrains](https://meta.discourse.org/u/jbrains)\
**Replies:** 5\
**Last updated:** [September 14, 2023, 11:43pm UTC](https://meta.discourse.org/t/allowing-email-from-a-stranger-because-i-trust-them-how/279022 "2023-09-14T23:43:01Z")

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I am trying to automatically send Around team room notes to a category in my Discourse site. I am stuck with StrangersNotAllowedError, because the email comes from no-reply@around.co and there is no user with that email …

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## [No confirmation emails (addy.io/anonaddy.me)](https://meta.discourse.org/t/no-confirmation-emails-addy-io-anonaddy-me/278991)

<div class="topic-metadata">

**Author:** [@Steev](https://meta.discourse.org/u/Steev)\
**Replies:** 4\
**Last updated:** [September 14, 2023, 9:36pm UTC](https://meta.discourse.org/t/no-confirmation-emails-addy-io-anonaddy-me/278991 "2023-09-14T21:36:14Z")

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I am an end-user of the Discourse platform and am subscribed to about six forums. I wanted to change my primary email for each forum from a standard gmail address to an alias for each forum using addy.io/anonaddy. Now,…

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## [Upgrade Error - rake db:migrate index on theme\_field\_id](https://meta.discourse.org/t/upgrade-error-rake-db-migrate-index-on-theme-field-id/278935)

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**Author:** [@Joshua\_Lyon](https://meta.discourse.org/u/Joshua_Lyon)\
**Replies:** 10\
**Last updated:** [September 14, 2023, 9:25pm UTC](https://meta.discourse.org/t/upgrade-error-rake-db-migrate-index-on-theme-field-id/278935 "2023-09-14T21:25:53Z")

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In the latest release notes (3.2.0.beta1), I noticed the discourse-ai plugin which I hadn’t seen before, so I attempted to add this plugin and upgrade my discourse instance at the same time. As mentioned in the title, I…

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## [Vimeo & two links max in a post](https://meta.discourse.org/t/vimeo-two-links-max-in-a-post/279028)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 1\
**Last updated:** [September 14, 2023, 5:06pm UTC](https://meta.discourse.org/t/vimeo-two-links-max-in-a-post/279028 "2023-09-14T17:06:38Z")

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H guys. I’ve only tried to iframe a Vimeo for the first time & I get a message, rough quote - new users only two links max. How do deal with it? I’m thinking there must be an option but also should that be “sacrificed”…

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## [I can't display my policy](https://meta.discourse.org/t/i-cant-display-my-policy/278709)

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**Author:** [@johackim](https://meta.discourse.org/u/johackim)\
**Replies:** 19\
**Last updated:** [September 14, 2023, 3:43pm UTC](https://meta.discourse.org/t/i-cant-display-my-policy/278709 "2023-09-14T15:43:20Z")

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Hello! :grinning\_face: I’ve installed the discourse-policy plugin, and it’s accessible at https://discourse.localhost/admin/plugins. However, I can’t display my policy: \[policy group=admins reminder=daily\] I accept th…

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## [Blank screen when adding categories to the navigation menu](https://meta.discourse.org/t/blank-screen-when-adding-categories-to-the-navigation-menu/274593)

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**Author:** [@Meathead40](https://meta.discourse.org/u/Meathead40)\
**Replies:** 13\
**Last updated:** [September 14, 2023, 7:19am UTC](https://meta.discourse.org/t/blank-screen-when-adding-categories-to-the-navigation-menu/274593 "2023-09-14T07:19:08Z")

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Currently my forum shows four categories in the side bar. I want to increase that number. When I press the edit pencil button to make the change, my screen turns dark, but I am not presented with any options to make ch…

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## [403 Forbidden error while enabling / disabling theme component](https://meta.discourse.org/t/403-forbidden-error-while-enabling-disabling-theme-component/278967)

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**Author:** [@b.iyer](https://meta.discourse.org/u/b.iyer)\
**Replies:** 3\
**Last updated:** [September 14, 2023, 6:41am UTC](https://meta.discourse.org/t/403-forbidden-error-while-enabling-disabling-theme-component/278967 "2023-09-14T06:41:07Z")

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Hello, I got error 403 forbidden while enabling / disabling theme component from admin =\> customize =\> theme component =\> component X. I have updated the latest version of discourse. Does anyone has solution of the sam…

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## [Prompt for unlist comment](https://meta.discourse.org/t/prompt-for-unlist-comment/278919)

<div class="topic-metadata">

**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 6:56pm UTC](https://meta.discourse.org/t/prompt-for-unlist-comment/278919 "2023-09-13T18:56:38Z")

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When I unlist a topic, it just toggles to ‘unlisted’. There’s no further prompt or interaction. But it seems that there is “space” for a comment on the action: And in fact, I can edit-in a comment: But I have to …

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## ["Stop tracking these topics so they stop appearing in my new list" even when I'm not tracking any of the topics](https://meta.discourse.org/t/stop-tracking-these-topics-so-they-stop-appearing-in-my-new-list-even-when-im-not-tracking-any-of-the-topics/278913)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 6:27pm UTC](https://meta.discourse.org/t/stop-tracking-these-topics-so-they-stop-appearing-in-my-new-list-even-when-im-not-tracking-any-of-the-topics/278913 "2023-09-13T18:27:32Z")

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Maybe I’ve misunderstood. But, when clicking Dismiss, I wouldn’t expect this message to appear if I’m not tracking any of the topics.

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## [Automatic Dark Mode](https://meta.discourse.org/t/automatic-dark-mode/278606)

<div class="topic-metadata">

**Author:** [@kynic](https://meta.discourse.org/u/kynic)\
**Replies:** 22\
**Last updated:** [September 13, 2023, 3:32pm UTC](https://meta.discourse.org/t/automatic-dark-mode/278606 "2023-09-13T15:32:36Z")

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How should I enable the “automatic dark mode color scheme” for all users overriding their account settings?

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## [How to change the topic excerpt from the first post to the last post?](https://meta.discourse.org/t/how-to-change-the-topic-excerpt-from-the-first-post-to-the-last-post/274524)

<div class="topic-metadata">

**Author:** [@hoangviet](https://meta.discourse.org/u/hoangviet)\
**Replies:** 5\
**Last updated:** [September 13, 2023, 3:25pm UTC](https://meta.discourse.org/t/how-to-change-the-topic-excerpt-from-the-first-post-to-the-last-post/274524 "2023-09-13T15:25:43Z")

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At this theme: Fully Theme On mobile and desktop homepages. How Change the topic description from the first post to the last post. Thank you! The purpose of this is to make the forum’s homepage newer when there is a us…

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## [Missing system's avatar in some places?](https://meta.discourse.org/t/missing-systems-avatar-in-some-places/278537)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 4\
**Last updated:** [September 13, 2023, 12:02pm UTC](https://meta.discourse.org/t/missing-systems-avatar-in-some-places/278537 "2023-09-13T12:02:27Z")

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Hi guys. I’m having a peculiar “malfunction” - might be not peculiar, a novice here - where avatars assigned by system do not show up in the top-right corner nor in/next to posts authored by the user, yet those avatars …

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## [How to set language for SSO users](https://meta.discourse.org/t/how-to-set-language-for-sso-users/277332)

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**Author:** [@Ankur\_Tyagi](https://meta.discourse.org/u/Ankur_Tyagi)\
**Replies:** 5\
**Last updated:** [September 13, 2023, 9:02am UTC](https://meta.discourse.org/t/how-to-set-language-for-sso-users/277332 "2023-09-13T09:02:10Z")

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how can I set the language for a logged in user using sso. I tried to use “locale” key if user is accessing for the first time, it did not work. I believe the “locale” key works if user is anonymous.

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## [Removing on-display stats? (mini-profiler)](https://meta.discourse.org/t/removing-on-display-stats-mini-profiler/278822)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 8:21am UTC](https://meta.discourse.org/t/removing-on-display-stats-mini-profiler/278822 "2023-09-13T08:21:01Z")

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HI guys. I’ve noticed in top-right corner area time shown which with a click drops down with a short list of different stats - I think this is only(?) for logged-in admin - should it be there in “standard” install? How …

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## [Getting a '500' error when trying to install](https://meta.discourse.org/t/getting-a-500-error-when-trying-to-install/277618)

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**Author:** [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Replies:** 17\
**Last updated:** [September 13, 2023, 5:15am UTC](https://meta.discourse.org/t/getting-a-500-error-when-trying-to-install/277618 "2023-09-13T05:15:25Z")

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Hi. When I try to install, in/via “Recommended” where the bit is listed, I get: “500 error” When I go to preview I get this in the centre of the page: Any suggestion on why that is? I am guessing that my connection…

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## [Handling of crawler throttling](https://meta.discourse.org/t/handling-of-crawler-throttling/278769)

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**Author:** [@vchuravy](https://meta.discourse.org/u/vchuravy)\
**Replies:** 3\
**Last updated:** [September 12, 2023, 6:34pm UTC](https://meta.discourse.org/t/handling-of-crawler-throttling/278769 "2023-09-12T18:34:34Z")

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I had a general question how crawler throttling is implemented. According to Reduce Google Crawl Rate | Google Crawling Infrastructure | Crawling infrastructure | Google for Developers the recommended HTTP status is…

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## [Create a link to join a group in a topic](https://meta.discourse.org/t/create-a-link-to-join-a-group-in-a-topic/278749)

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**Author:** [@Sandra\_2](https://meta.discourse.org/u/Sandra_2)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 5:41pm UTC](https://meta.discourse.org/t/create-a-link-to-join-a-group-in-a-topic/278749 "2023-09-12T17:41:14Z")

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Is there a way to create a way for a user to request to be added to a group from a topic? Also is there a way to prevent users from seeing the groups options? My goal is to force a user to at least click on the intro t…

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## [Backup Login Option](https://meta.discourse.org/t/backup-login-option/278731)

<div class="topic-metadata">

**Author:** [@screwballs](https://meta.discourse.org/u/screwballs)\
**Replies:** 4\
**Last updated:** [September 12, 2023, 3:40pm UTC](https://meta.discourse.org/t/backup-login-option/278731 "2023-09-12T15:40:06Z")

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I just implemented a hosted solution on discourse.org. We implemented SSO via OIDC and everything works great. That being said, the security has asked about setting up an emergency login not associated with SSO. I tri…

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## [Allow only members of a group send personal message to another group](https://meta.discourse.org/t/allow-only-members-of-a-group-send-personal-message-to-another-group/147224)

<div class="topic-metadata">

**Author:** [@Til\_Man](https://meta.discourse.org/u/Til_Man)\
**Replies:** 4\
**Last updated:** [September 12, 2023, 1:29pm UTC](https://meta.discourse.org/t/allow-only-members-of-a-group-send-personal-message-to-another-group/147224 "2023-09-12T13:29:51Z")

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We have a group of users, say it groupA, and we would like only members of groupA to send a private message to another group, say it groupB. In other words, groupB members should receive a private message only from mem…

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## [Error while restore backup](https://meta.discourse.org/t/error-while-restore-backup/278550)

<div class="topic-metadata">

**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\
**Replies:** 5\
**Last updated:** [September 12, 2023, 12:25pm UTC](https://meta.discourse.org/t/error-while-restore-backup/278550 "2023-09-12T12:25:52Z")

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Hello, this is the problem

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## [Update user avatar using a URL](https://meta.discourse.org/t/update-user-avatar-using-a-url/276188)

<div class="topic-metadata">

**Author:** [@Mohammad\_Ghandour](https://meta.discourse.org/u/Mohammad_Ghandour)\
**Replies:** 2\
**Last updated:** [September 12, 2023, 9:58am UTC](https://meta.discourse.org/t/update-user-avatar-using-a-url/276188 "2023-09-12T09:58:31Z")

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Hello, I’m using SSO to login/signup users from my website to the discourse forum. During the signup I’m sending some data in the payload (username, external\_id, avatar as URL, etc…). So far so good and the user’s avata…

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## [Watch Words will recognize words in quote](https://meta.discourse.org/t/watch-words-will-recognize-words-in-quote/278552)

<div class="topic-metadata">

**Author:** [@wellbing-go](https://meta.discourse.org/u/wellbing-go)\
**Replies:** 5\
**Last updated:** [September 12, 2023, 9:20am UTC](https://meta.discourse.org/t/watch-words-will-recognize-words-in-quote/278552 "2023-09-12T09:20:55Z")

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Hi, everyone. When I was using watch words to automatically flag a post with certain words, I found that it can flag a post whose quote have the specific words. I tried to use regular expression to avoid the situation. B…

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## [Where is the prompt to download the mobile app on iPhone?](https://meta.discourse.org/t/where-is-the-prompt-to-download-the-mobile-app-on-iphone/277562)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 7\
**Last updated:** [September 12, 2023, 8:06am UTC](https://meta.discourse.org/t/where-is-the-prompt-to-download-the-mobile-app-on-iphone/277562 "2023-09-12T08:06:37Z")

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I know that users can manually “add to homescreen” from mobile browser. Just curious if that prompt I saw a year ago is still a feature. Can it be enabled/disabled or reset?

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## [Has something changed in recent versions of Discourse that would impact page-loading?](https://meta.discourse.org/t/has-something-changed-in-recent-versions-of-discourse-that-would-impact-page-loading/270421)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 3\
**Last updated:** [September 11, 2023, 8:32pm UTC](https://meta.discourse.org/t/has-something-changed-in-recent-versions-of-discourse-that-would-impact-page-loading/270421 "2023-09-11T20:32:37Z")

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Some users are complaining that our forum has been loading noticeably slower for them recently. On looking into this further it appears as though avatars are being force reloaded on the forum in question (as well as one …

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## [Two Discourses - in containers - interfere with each other?](https://meta.discourse.org/t/two-discourses-in-containers-interfere-with-each-other/276929)

<div class="topic-metadata">

**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 4\
**Last updated:** [August 29, 2023, 8:09am UTC](https://meta.discourse.org/t/two-discourses-in-containers-interfere-with-each-other/276929 "2023-08-29T08:09:35Z")

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Hi guys. I am seeing, getting something which is - hopefully not only in my opinion - verryyy! weird. I have two discourse containers which seemingly deployed & work a ok. Those two sites - in the browsers at least - …

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## [Find the reply key for a specific topic. Rails console magic?](https://meta.discourse.org/t/find-the-reply-key-for-a-specific-topic-rails-console-magic/278288)

<div class="topic-metadata">

**Author:** [@jbrains](https://meta.discourse.org/u/jbrains)\
**Replies:** 8\
**Last updated:** [September 11, 2023, 4:30pm UTC](https://meta.discourse.org/t/find-the-reply-key-for-a-specific-topic-rails-console-magic/278288 "2023-09-11T16:30:00Z")

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Hi, folks. I’m trying to set up automated forwarding of certain emails to a topic and/or to create a new topic in a given category. I’m struggling to test and it would help me to be able to generate the “reply key” for a…

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## [Quick link to go to personal chat](https://meta.discourse.org/t/quick-link-to-go-to-personal-chat/278570)

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**Author:** [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)\
**Replies:** 2\
**Last updated:** [September 11, 2023, 4:08pm UTC](https://meta.discourse.org/t/quick-link-to-go-to-personal-chat/278570 "2023-09-11T16:08:28Z")

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How can I make a link to quickly go to a private chat with another user? I tried to make a link to quickly go to a chat with a user, for example like this, https://mysite/chat/c/username/9 but it only works specifically…

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