# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=159

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 160

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## [User Group class not always being applied to post content's wrapper div](https://meta.discourse.org/t/user-group-class-not-always-being-applied-to-post-contents-wrapper-div/324970)

<div class="topic-metadata">

**Author:** [@alxndr](https://meta.discourse.org/u/alxndr)\
**Replies:** 3\
**Last updated:** [September 5, 2024, 1:08am UTC](https://meta.discourse.org/t/user-group-class-not-always-being-applied-to-post-contents-wrapper-div/324970 "2024-09-05T01:08:15Z")

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I’ve got User Groups for e.g. Volunteers & Donors & etc who have contributed to keeping the site running. I’d like to visually distinguish the posts by these users, for example by adding a border around the entire post: …

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## [I am a Chinese user, and the backend menu is difficult to understand](https://meta.discourse.org/t/i-am-a-chinese-user-and-the-backend-menu-is-difficult-to-understand/324944)

<div class="topic-metadata">

**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 1\
**Last updated:** [September 4, 2024, 11:56pm UTC](https://meta.discourse.org/t/i-am-a-chinese-user-and-the-backend-menu-is-difficult-to-understand/324944 "2024-09-04T23:56:33Z")

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I am a Chinese user, and the backend menu is difficult to understand The backend menu has both Chinese and English options, I don’t understand the English on the menu very well, can’t the official translate it into Chi…

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## [Setting to disable updating the "Last Post" user when editing tags / categories?](https://meta.discourse.org/t/setting-to-disable-updating-the-last-post-user-when-editing-tags-categories/316963)

<div class="topic-metadata">

**Author:** [@alxndr](https://meta.discourse.org/u/alxndr)\
**Replies:** 6\
**Last updated:** [September 4, 2024, 8:06pm UTC](https://meta.discourse.org/t/setting-to-disable-updating-the-last-post-user-when-editing-tags-categories/316963 "2024-09-04T20:06:57Z")

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Moderators / Admins can tweak the category & topics of others’ topics… Is there a way to have this action not show the Mod/Admin’s user info in the “Last Post” column on a topic listing page? (perhaps related to Editing…

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## [No "mark as seen" action?](https://meta.discourse.org/t/no-mark-as-seen-action/324976)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 4\
**Last updated:** [September 4, 2024, 7:18pm UTC](https://meta.discourse.org/t/no-mark-as-seen-action/324976 "2024-09-04T19:18:04Z")

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Hi, when I am in the “unseen” list, there is no bulk action “mark as seen”? How can I mark these topics as seen in bulk? Thanks

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## [Uncaught js error in \`/search/click' / \`rsvp.js\` prevents marking of a topic as read](https://meta.discourse.org/t/uncaught-js-error-in-search-click-rsvp-js-prevents-marking-of-a-topic-as-read/324978)

<div class="topic-metadata">

**Author:** [@thoka](https://meta.discourse.org/u/thoka)\
**Replies:** 0\
**Last updated:** [September 4, 2024, 7:06pm UTC](https://meta.discourse.org/t/uncaught-js-error-in-search-click-rsvp-js-prevents-marking-of-a-topic-as-read/324978 "2024-09-04T19:06:02Z")

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I’m running Discourse v3.4.0.beta2-dev 4c501ab6cc When I open a topic, I see the following bug in js console: I suspect that this is what prevents the topic from being marked as read. I have quite a few plugins in…

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## [Mandatory tagging for topics (either existing tags or user creates a new tag)](https://meta.discourse.org/t/mandatory-tagging-for-topics-either-existing-tags-or-user-creates-a-new-tag/324890)

<div class="topic-metadata">

**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 6\
**Last updated:** [September 4, 2024, 5:00pm UTC](https://meta.discourse.org/t/mandatory-tagging-for-topics-either-existing-tags-or-user-creates-a-new-tag/324890 "2024-09-04T17:00:10Z")

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How to set tags that must be select

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## [Can the user avatars on the website and the content page of the post be hidden?](https://meta.discourse.org/t/can-the-user-avatars-on-the-website-and-the-content-page-of-the-post-be-hidden/324948)

<div class="topic-metadata">

**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 1\
**Last updated:** [September 4, 2024, 4:56pm UTC](https://meta.discourse.org/t/can-the-user-avatars-on-the-website-and-the-content-page-of-the-post-be-hidden/324948 "2024-09-04T16:56:16Z")

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## [How to disable or turn off this prompt](https://meta.discourse.org/t/how-to-disable-or-turn-off-this-prompt/324891)

<div class="topic-metadata">

**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 2:55pm UTC](https://meta.discourse.org/t/how-to-disable-or-turn-off-this-prompt/324891 "2024-09-04T14:55:07Z")

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How to disable or turn off this prompt

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## [How to delete the homepage of discourse forum with technical support provided by Discourse?](https://meta.discourse.org/t/how-to-delete-the-homepage-of-discourse-forum-with-technical-support-provided-by-discourse/324875)

<div class="topic-metadata">

**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 3\
**Last updated:** [September 4, 2024, 2:45pm UTC](https://meta.discourse.org/t/how-to-delete-the-homepage-of-discourse-forum-with-technical-support-provided-by-discourse/324875 "2024-09-04T14:45:41Z")

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How to delete the homepage of discourse forum with technical support provided by Discourse

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## [Rescaling the server, which configs need to be changed? - unicorn workers, memory, etc](https://meta.discourse.org/t/rescaling-the-server-which-configs-need-to-be-changed-unicorn-workers-memory-etc/252788)

<div class="topic-metadata">

**Author:** [@Alon1](https://meta.discourse.org/u/Alon1)\
**Replies:** 5\
**Last updated:** [September 4, 2024, 12:32pm UTC](https://meta.discourse.org/t/rescaling-the-server-which-configs-need-to-be-changed-unicorn-workers-memory-etc/252788 "2024-09-04T12:32:52Z")

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TLDR: Is there a guide or a list of recommended configurations to consider when rescaling a server? When installing Discourse for the first time on a server, there are some settings that are auto-set. One convenience t…

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## [Private message migration in iboard.rb script](https://meta.discourse.org/t/private-message-migration-in-iboard-rb-script/324615)

<div class="topic-metadata">

**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 1\
**Last updated:** [September 4, 2024, 10:27am UTC](https://meta.discourse.org/t/private-message-migration-in-iboard-rb-script/324615 "2024-09-04T10:27:55Z")

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The import\_private\_messages method is used to import private messages from an old system into our current platform. in iboard.rb It queries the database for message details in two tables (message\_topics and message\_posts)…

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## [UI Validation for password](https://meta.discourse.org/t/ui-validation-for-password/324675)

<div class="topic-metadata">

**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 1\
**Last updated:** [September 4, 2024, 10:24am UTC](https://meta.discourse.org/t/ui-validation-for-password/324675 "2024-09-04T10:24:27Z")

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To ensure that users create a password with at least 8 characters, one uppercase letter, and one symbol, can we implement a UI validation that guides them while they type.

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## [\[403 forbidden\] When Saving Edit](https://meta.discourse.org/t/403-forbidden-when-saving-edit/324632)

<div class="topic-metadata">

**Author:** [@vu11](https://meta.discourse.org/u/vu11)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 10:00am UTC](https://meta.discourse.org/t/403-forbidden-when-saving-edit/324632 "2024-09-04T10:00:03Z")

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In our website, there appears an error concerning Save Edit. For existing topics, editing any topic and then clicking Save Edit will bring 403 forbidden. This occurs to even moderator and admin accounts. For new to…

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## [After configuring Brevo's SMTP, I cannot receive emails](https://meta.discourse.org/t/after-configuring-brevos-smtp-i-cannot-receive-emails/324842)

<div class="topic-metadata">

**Author:** [@nwnuyhs](https://meta.discourse.org/u/nwnuyhs)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 9:56am UTC](https://meta.discourse.org/t/after-configuring-brevos-smtp-i-cannot-receive-emails/324842 "2024-09-04T09:56:36Z")

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Here is the smtp infor，can anyone tell what’s wrong of the cofing? ## TODO: List of comma delimited emails that will be made admin and developer ## on initial signup example 'user1@example.com,user2@example.com' DIS…

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## [PostgreSQL Stuck During Rebuilding](https://meta.discourse.org/t/postgresql-stuck-during-rebuilding/323434)

<div class="topic-metadata">

**Author:** [@haroldfy](https://meta.discourse.org/u/haroldfy)\
**Replies:** 51\
**Last updated:** [September 4, 2024, 8:48am UTC](https://meta.discourse.org/t/postgresql-stuck-during-rebuilding/323434 "2024-09-04T08:48:16Z")

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Hello everyone, I’m running into an issue with PostgreSQL startup issue when I tried to rebuild my app, and I’m hoping to get some help. Here’s the log, it has been stuck on this status for more than 30 mins. Status: …

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## [Filter assigned topics by status](https://meta.discourse.org/t/filter-assigned-topics-by-status/267081)

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**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 6\
**Last updated:** [September 4, 2024, 7:12am UTC](https://meta.discourse.org/t/filter-assigned-topics-by-status/267081 "2024-09-04T07:12:13Z")

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Assign has status, but how could I see status (in column or tag…) Could I filter assign pm by status?

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## [How to add this notice?](https://meta.discourse.org/t/how-to-add-this-notice/324839)

<div class="topic-metadata">

**Author:** [@nwnuyhs](https://meta.discourse.org/u/nwnuyhs)\
**Replies:** 3\
**Last updated:** [September 4, 2024, 6:45am UTC](https://meta.discourse.org/t/how-to-add-this-notice/324839 "2024-09-04T06:45:12Z")

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Can someone tell me how to add this notice?

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## [Does Discourse support uploading videos?](https://meta.discourse.org/t/does-discourse-support-uploading-videos/200789)

<div class="topic-metadata">

**Author:** [@Sherri\_Maltby](https://meta.discourse.org/u/Sherri_Maltby)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 5:00am UTC](https://meta.discourse.org/t/does-discourse-support-uploading-videos/200789 "2024-09-04T05:00:34Z")

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the new user can’t upload video?

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## [Stuck on update](https://meta.discourse.org/t/stuck-on-update/324342)

<div class="topic-metadata">

**Author:** [@Wildweasel](https://meta.discourse.org/u/Wildweasel)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 2:52am UTC](https://meta.discourse.org/t/stuck-on-update/324342 "2024-09-04T02:52:47Z")

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Hello, I didn’t find the information so I open that topic. I’m currently stuck on update after launching . ./launcher rebuild app The process stopped at “database system is ready to accept connections” without exiti…

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## [Forum Full Crash (Test Pressing)](https://meta.discourse.org/t/forum-full-crash-test-pressing/323663)

<div class="topic-metadata">

**Author:** [@Apiento](https://meta.discourse.org/u/Apiento)\
**Replies:** 8\
**Last updated:** [September 4, 2024, 2:52am UTC](https://meta.discourse.org/t/forum-full-crash-test-pressing/323663 "2024-09-04T02:52:37Z")

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My forum crashed when I was updating the software and has now totally disapeared. I get the following error messages… " Oops The software powering this discussion forum encountered an unexpected problem. We apologize f…

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## [Change SMTP settings in a working forum](https://meta.discourse.org/t/change-smtp-settings-in-a-working-forum/131817)

<div class="topic-metadata">

**Author:** [@Yankxcool](https://meta.discourse.org/u/Yankxcool)\
**Replies:** 9\
**Last updated:** [September 3, 2024, 9:27pm UTC](https://meta.discourse.org/t/change-smtp-settings-in-a-working-forum/131817 "2024-09-03T21:27:59Z")

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Hello, just a quick question. It’s possible to edit SMTP email options on a working forum? Rebuild command will wipe all forum content (threads, posts, users, design)? in the case that I edit app.yml Thanks.

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## [Adding colour schemes](https://meta.discourse.org/t/adding-colour-schemes/324770)

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**Author:** [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)\
**Replies:** 3\
**Last updated:** [September 3, 2024, 8:32pm UTC](https://meta.discourse.org/t/adding-colour-schemes/324770 "2024-09-03T20:32:01Z")

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Sorry to jump in, as it isn’t this theme-specific, but how do we get these color schemes added to our own forum?

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## [Quoting a post fills in incorrect quote?](https://meta.discourse.org/t/quoting-a-post-fills-in-incorrect-quote/324565)

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**Author:** [@papageno\_1961](https://meta.discourse.org/u/papageno_1961)\
**Replies:** 5\
**Last updated:** [September 3, 2024, 7:48pm UTC](https://meta.discourse.org/t/quoting-a-post-fills-in-incorrect-quote/324565 "2024-09-03T19:48:14Z")

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Has this happened to anyone else, and is it “operator error” or a true bug? Namely, on a forum I frequent that uses Discourse I’ll reply to a post, hit the speech bubble to quote the comment I’m replying to, type out my …

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## [Terms of Service got cut after editing](https://meta.discourse.org/t/terms-of-service-got-cut-after-editing/324749)

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**Author:** [@Renato\_Mendes](https://meta.discourse.org/u/Renato_Mendes)\
**Replies:** 3\
**Last updated:** [September 3, 2024, 7:12pm UTC](https://meta.discourse.org/t/terms-of-service-got-cut-after-editing/324749 "2024-09-03T19:12:16Z")

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Hey, guys! I was just editing my terms of service, but, upon saving it, the forum only shows a small part of the text. Check it out: What could it be?

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## [Directory /var/discourse space is 70G?](https://meta.discourse.org/t/directory-var-discourse-space-is-70g/324737)

<div class="topic-metadata">

**Author:** [@nwnuyhs](https://meta.discourse.org/u/nwnuyhs)\
**Replies:** 3\
**Last updated:** [September 3, 2024, 6:32pm UTC](https://meta.discourse.org/t/directory-var-discourse-space-is-70g/324737 "2024-09-03T18:32:23Z")

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My website is a new website ,and users less than 200, and the VPS ROM is 90G,but today ,my websiete502 Bad Gateway nginx afternoon I received an email： The download\_remote\_images\_to\_local setting is disabled because t…

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## [Make logo a link to main website homepage](https://meta.discourse.org/t/make-logo-a-link-to-main-website-homepage/268984)

<div class="topic-metadata">

**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 3\
**Last updated:** [September 3, 2024, 6:23pm UTC](https://meta.discourse.org/t/make-logo-a-link-to-main-website-homepage/268984 "2024-09-03T18:23:52Z")

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As long as we’re talking about changes, one of the things I’d like is to change the upper left hand corner logo link to go to our main website, not to the Discourse forums. But that doesn’t appear to be a configurable p…

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## [Crash After Recent Update](https://meta.discourse.org/t/crash-after-recent-update/324683)

<div class="topic-metadata">

**Author:** [@Hossein\_Nazem](https://meta.discourse.org/u/Hossein_Nazem)\
**Replies:** 2\
**Last updated:** [September 3, 2024, 3:58pm UTC](https://meta.discourse.org/t/crash-after-recent-update/324683 "2024-09-03T15:58:07Z")

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Hi I updated the docker manager successfully, then pressed the Discourse update button on the dashboard, and it started updating. I left my PC for minutes, and when I returned, I refreshed the page and got this error: "…

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## [500 server error; cannot delete topic](https://meta.discourse.org/t/500-server-error-cannot-delete-topic/324373)

<div class="topic-metadata">

**Author:** [@matt.robinson](https://meta.discourse.org/u/matt.robinson)\
**Replies:** 1\
**Last updated:** [September 3, 2024, 9:15am UTC](https://meta.discourse.org/t/500-server-error-cannot-delete-topic/324373 "2024-09-03T09:15:12Z")

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I have inherited a self-hosted Discourse forum and have been learning a lot from the documentation recently. Generally all has been going well, but recently a new issue has emerged where forum moderators including myself…

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## [Error while updating discourse installation](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862)

<div class="topic-metadata">

**Author:** [@Habib](https://meta.discourse.org/u/Habib)\
**Replies:** 9\
**Last updated:** [September 13, 2023, 2:04pm UTC](https://meta.discourse.org/t/error-while-updating-discourse-installation/278862 "2023-09-13T14:04:34Z")

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Hello there, this Habib, I have been trying to update my discourse installation through the link provided in the dashboard, but unfortunately, an error and now I cant go back to site as it says that Oops The software p…

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## [In private chats AI uses threads](https://meta.discourse.org/t/in-private-chats-ai-uses-threads/324596)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 4\
**Last updated:** [September 3, 2024, 7:51am UTC](https://meta.discourse.org/t/in-private-chats-ai-uses-threads/324596 "2024-09-03T07:51:16Z")

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An AI persona can chat. When used in private chats it uses threads even we don’t have threads in use. In public category based channels it answers normally. Threads confuses me and users, and… we all dislike threading in…

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