# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=16

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 17

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## [Is there a quick way to link to a comment in the current topic by number?](https://meta.discourse.org/t/is-there-a-quick-way-to-link-to-a-comment-in-the-current-topic-by-number/403237)

<div class="topic-metadata">

**Author:** [@bookwar](https://meta.discourse.org/u/bookwar)\
**Replies:** 4\
**Last updated:** [May 18, 2026, 2:37pm UTC](https://meta.discourse.org/t/is-there-a-quick-way-to-link-to-a-comment-in-the-current-topic-by-number/403237 "2026-05-18T14:37:23Z")

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I searched, but there are no specific enough keywords, thus a question: When replying to a long thread, I would like to refer to a specific comment by number. Something like As @person mentioned in comment #123, we nee…

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## [Error with practically my first test of new forum](https://meta.discourse.org/t/error-with-practically-my-first-test-of-new-forum/403198)

<div class="topic-metadata">

**Author:** [@greymont](https://meta.discourse.org/u/greymont)\
**Replies:** 4\
**Last updated:** [May 18, 2026, 2:20am UTC](https://meta.discourse.org/t/error-with-practically-my-first-test-of-new-forum/403198 "2026-05-18T02:20:17Z")

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I am brand new to Discourse and setting up my community in a Discourse-hosted location. To test what a new user sees, I browsed to my site and entered a new user’s credentials. I then went over to the new user’s email an…

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## [Failed to restore data after migrating Discourse](https://meta.discourse.org/t/discourse/402623)

<div class="topic-metadata">

**Author:** [@iouvps](https://meta.discourse.org/u/iouvps)\
**Replies:** 10\
**Last updated:** [May 18, 2026, 2:00am UTC](https://meta.discourse.org/t/discourse/402623 "2026-05-18T02:00:56Z")

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\[2026-05-11 02:05:14\] Reconnecting to the database... \[2026-05-11 02:05:14\] Reloading site settings... \[2026-05-11 02:05:14\] Disabling outgoing emails for non-staff users... \[2026-05-11 02:05:14\] Running seed fu... \[2026…

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## [Populating both email and username from URL parameters?](https://meta.discourse.org/t/populating-both-email-and-username-from-url-parameters/402890)

<div class="topic-metadata">

**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 4\
**Last updated:** [May 18, 2026, 1:32am UTC](https://meta.discourse.org/t/populating-both-email-and-username-from-url-parameters/402890 "2026-05-18T01:32:16Z")

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There’s a way to prepopulate the email address by linking to forum.example.com/signup?email=alice@example.com. Is there a parameter to also pre-populate the username field? I want to prepopulate it with a random usernam…

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## [Reverse proxy X-Forwarded-For](https://meta.discourse.org/t/reverse-proxy-x-forwarded-for/403181)

<div class="topic-metadata">

**Author:** [@Eviepayne](https://meta.discourse.org/u/Eviepayne)\
**Replies:** 5\
**Last updated:** [May 17, 2026, 3:28pm UTC](https://meta.discourse.org/t/reverse-proxy-x-forwarded-for/403181 "2026-05-17T15:28:55Z")

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I recently migrated my forum to a much more performant host, and I am working towards high availability. in the reverse proxy I added the Forward Proto and For headers but the nginx configuration on the discourse only r…

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## [Clarification around about page hidden groups and overlapping visible groups](https://meta.discourse.org/t/clarification-around-about-page-hidden-groups-and-overlapping-visible-groups/403162)

<div class="topic-metadata">

**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 5\
**Last updated:** [May 17, 2026, 7:04am UTC](https://meta.discourse.org/t/clarification-around-about-page-hidden-groups-and-overlapping-visible-groups/403162 "2026-05-17T07:04:56Z")

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my Discourse version: 2026.5.0-latest (601e66da60) I was testing some group visibility behaviour on the /about page and wanted to check whether the current behaviour is intentional, or whether I may be misunderstanding…

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## [Error encountered while inspecting Live URL](https://meta.discourse.org/t/error-encountered-while-inspecting-live-url/402595)

<div class="topic-metadata">

**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 2\
**Last updated:** [May 16, 2026, 11:42pm UTC](https://meta.discourse.org/t/error-encountered-while-inspecting-live-url/402595 "2026-05-16T23:42:33Z")

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## [\[Admin Notice\] One of your themes or plugins contains code which needs updating. (id:discourse.user.userOptions)](https://meta.discourse.org/t/admin-notice-one-of-your-themes-or-plugins-contains-code-which-needs-updating-id-discourse-user-useroptions/401924)

<div class="topic-metadata">

**Author:** [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)\
**Replies:** 10\
**Last updated:** [May 16, 2026, 5:36pm UTC](https://meta.discourse.org/t/admin-notice-one-of-your-themes-or-plugins-contains-code-which-needs-updating-id-discourse-user-useroptions/401924 "2026-05-16T17:36:36Z")

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OK I have an odd issue today may or may not be related to very recent upgrade to 2026.5.0-latest. I am one of the two site admins. I replied to a topic this morning and the notification email about the new reply only w…

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## [Why is Discourse AI translation not working](https://meta.discourse.org/t/why-is-discourse-ai-translation-not-working/403160)

<div class="topic-metadata">

**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 8\
**Last updated:** [May 16, 2026, 12:38pm UTC](https://meta.discourse.org/t/why-is-discourse-ai-translation-not-working/403160 "2026-05-16T12:38:14Z")

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Side note related to this post. Discourse AI translation not working as expected. This is what I see This is the translation done using Google externally because I can not find the way to invoke the Discoruse AI to …

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## [Composer ignores default\_composition\_mode](https://meta.discourse.org/t/composer-ignores-default-composition-mode/401379)

<div class="topic-metadata">

**Author:** [@Eviepayne](https://meta.discourse.org/u/Eviepayne)\
**Replies:** 9\
**Last updated:** [May 16, 2026, 9:04am UTC](https://meta.discourse.org/t/composer-ignores-default-composition-mode/401379 "2026-05-16T09:04:53Z")

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Since the last update cba8762f3c Everyone’s composer defaults to rich text when the default is markdown.

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## [How to use the tag in topic](https://meta.discourse.org/t/how-to-use-the-tag-in-topic/403137)

<div class="topic-metadata">

**Author:** [@sqx9pke6x6ckg1at](https://meta.discourse.org/u/sqx9pke6x6ckg1at)\
**Replies:** 1\
**Last updated:** [May 16, 2026, 6:56am UTC](https://meta.discourse.org/t/how-to-use-the-tag-in-topic/403137 "2026-05-16T06:56:41Z")

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I am using the free plan hosted by discourse how to set tag like below:

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## [Can I identify what caused this specific notification](https://meta.discourse.org/t/can-i-identify-what-caused-this-specific-notification/402276)

<div class="topic-metadata">

**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 8\
**Last updated:** [May 15, 2026, 8:57am UTC](https://meta.discourse.org/t/can-i-identify-what-caused-this-specific-notification/402276 "2026-05-15T08:57:58Z")

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Is it possible for me to find out what triggered this notification? Just like the reply notification\[1\] it doesn’t appear in my unread notifications at /u/moin/notifications?filter=unread. which has its own to…

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## [Translation does not translate topic but title is translated](https://meta.discourse.org/t/translation-does-not-translate-topic-but-title-is-translated/402858)

<div class="topic-metadata">

**Author:** [@kairo162](https://meta.discourse.org/u/kairo162)\
**Replies:** 1\
**Last updated:** [May 13, 2026, 11:47am UTC](https://meta.discourse.org/t/translation-does-not-translate-topic-but-title-is-translated/402858 "2026-05-13T11:47:53Z")

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I’ve been trying to translate a topic, but the actual post isn’t being translated, and only the title of the topic is translated. Does anyone know how to fix this issue?

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## [How to make a redirect from non-existent pages](https://meta.discourse.org/t/how-to-make-a-redirect-from-non-existent-pages/402807)

<div class="topic-metadata">

**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 3\
**Last updated:** [May 13, 2026, 8:55am UTC](https://meta.discourse.org/t/how-to-make-a-redirect-from-non-existent-pages/402807 "2026-05-13T08:55:44Z")

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When a user visits a non-existent page, it displays the error “Error. This page does not exist or is hidden from public view.” Is it possible to redirect users from such pages to the desired page?

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## [Anonymous user card](https://meta.discourse.org/t/anonyme-carte-utilisateur/402846)

<div class="topic-metadata">

**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 2\
**Last updated:** [May 13, 2026, 7:13am UTC](https://meta.discourse.org/t/anonyme-carte-utilisateur/402846 "2026-05-13T07:13:58Z")

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Hello, I am trying to prevent the user card from being displayed when an unregistered (anonymous) person clicks on it. I haven't found the setting. Thank you.

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## [API calls fail due issue with main\_user\_record silenced\_till](https://meta.discourse.org/t/api-calls-fail-due-issue-with-main-user-record-silenced-till/402752)

<div class="topic-metadata">

**Author:** [@torgeirl](https://meta.discourse.org/u/torgeirl)\
**Replies:** 3\
**Last updated:** [May 13, 2026, 6:47am UTC](https://meta.discourse.org/t/api-calls-fail-due-issue-with-main-user-record-silenced-till/402752 "2026-05-13T06:47:09Z")

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Description When fetching active users with the API some pages of \`/admin/users/list/active.json\` return a HTTP 500. Workaround If the problematic pages are skipped the other pages can be fetched without problem. Err…

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## [Is it possible to embed Discourse into a Salesforce Community (Experience Cloud site) using an iframe? If yes, how?](https://meta.discourse.org/t/is-it-possible-to-embed-discourse-into-a-salesforce-community-experience-cloud-site-using-an-iframe-if-yes-how/402712)

<div class="topic-metadata">

**Author:** [@Pavel\_Kravets](https://meta.discourse.org/u/Pavel_Kravets)\
**Replies:** 1\
**Last updated:** [May 12, 2026, 3:48pm UTC](https://meta.discourse.org/t/is-it-possible-to-embed-discourse-into-a-salesforce-community-experience-cloud-site-using-an-iframe-if-yes-how/402712 "2026-05-12T15:48:53Z")

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I’m using the Business Trial and following this article. LWC is being used as the wrapper for Discourse. Since LWC doesn’t allow adding the and tags to the HTML markup, I downloaded the JavaScript library from myDiscou…

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## [How to remove "Log in with your access key"](https://meta.discourse.org/t/how-to-remove-log-in-with-your-access-key/402697)

<div class="topic-metadata">

**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 1\
**Last updated:** [May 11, 2026, 8:28pm UTC](https://meta.discourse.org/t/how-to-remove-log-in-with-your-access-key/402697 "2026-05-11T20:28:26Z")

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How to remove “Log in with your access key”?

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## [Registration button](https://meta.discourse.org/t/registration-button/402685)

<div class="topic-metadata">

**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 1\
**Last updated:** [May 11, 2026, 6:39pm UTC](https://meta.discourse.org/t/registration-button/402685 "2026-05-11T18:39:51Z")

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How to display the “Registration” button next to the login button in the mobile version

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## [Which "seems unclear, is it a complete sentence?" is the right one to change?](https://meta.discourse.org/t/which-seems-unclear-is-it-a-complete-sentence-is-the-right-one-to-change/229054)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 7\
**Last updated:** [May 11, 2026, 6:11pm UTC](https://meta.discourse.org/t/which-seems-unclear-is-it-a-complete-sentence-is-the-right-one-to-change/229054 "2026-05-11T18:11:12Z")

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I wonder whether the default wording should be changed from: Body seems unclear, is it a complete sentence? OK It needs to explain that it’s just not accepting what the user has written. The “OK” option is ambiguou…

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## [Badges Error launching](https://meta.discourse.org/t/badges-error-launching/402594)

<div class="topic-metadata">

**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 20\
**Last updated:** [May 11, 2026, 11:36am UTC](https://meta.discourse.org/t/badges-error-launching/402594 "2026-05-11T11:36:38Z")

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https://www.910500.xyz/badges What’s the reason? That caused the unit to have errors.

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## [How can I change the category background in the mobile version?](https://meta.discourse.org/t/how-can-i-change-the-category-background-in-the-mobile-version/402473)

<div class="topic-metadata">

**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 5\
**Last updated:** [May 11, 2026, 6:45am UTC](https://meta.discourse.org/t/how-can-i-change-the-category-background-in-the-mobile-version/402473 "2026-05-11T06:45:44Z")

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Hello. I can’t change the background of the category. Is there a way to do this?

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## [Does anybody know what cheers are?](https://meta.discourse.org/t/does-anybody-know-what-cheers-are/402615)

<div class="topic-metadata">

**Author:** [@kairo162](https://meta.discourse.org/u/kairo162)\
**Replies:** 2\
**Last updated:** [May 10, 2026, 11:39pm UTC](https://meta.discourse.org/t/does-anybody-know-what-cheers-are/402615 "2026-05-10T23:39:16Z")

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I have no idea what this means. if someone can help me out, please explain.

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## [Modified view permissions for guests on the /activity/reactions page](https://meta.discourse.org/t/activity-reactions/402588)

<div class="topic-metadata">

**Author:** [@jack222](https://meta.discourse.org/u/jack222)\
**Replies:** 1\
**Last updated:** [May 10, 2026, 4:16pm UTC](https://meta.discourse.org/t/activity-reactions/402588 "2026-05-10T16:16:25Z")

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Hello, I noticed that non-logged-in visitors cannot view user data at /activity/reactions, and I couldn't find any corresponding settings in the admin panel. Will the official team consider enabling this feature, or perhaps improve the error message? For example: "The /activity/reactions page is only accessible to logged-in users. Please log in first."

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## ["New topic approval" and "New reply approval" require global default values](https://meta.discourse.org/t/new-topic-approval-and-new-reply-approval-require-global-default-values/402590)

<div class="topic-metadata">

**Author:** [@Noble\_Fish](https://meta.discourse.org/u/Noble_Fish)\
**Replies:** 0\
**Last updated:** [May 10, 2026, 9:46am UTC](https://meta.discourse.org/t/new-topic-approval-and-new-reply-approval-require-global-default-values/402590 "2026-05-10T09:46:46Z")

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It’s great to see these two features, especially that they can be set separately for each different category in multiple modes. However, if I want to set up a group where every user in that group must have their posts r…

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## [Why is the word regular under user’s username?](https://meta.discourse.org/t/why-is-the-word-regular-under-user-s-username/402579)

<div class="topic-metadata">

**Author:** [@kairo162](https://meta.discourse.org/u/kairo162)\
**Replies:** 2\
**Last updated:** [May 9, 2026, 10:54pm UTC](https://meta.discourse.org/t/why-is-the-word-regular-under-user-s-username/402579 "2026-05-09T22:54:00Z")

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The reason I’m confused is because I don’t know what this means and why it pops up across the users posts and on their profiles. Image is below.

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## [Self Hosted, AWS Lightsail and Ubuntu](https://meta.discourse.org/t/self-hosted-aws-lightsail-and-ubuntu/402512)

<div class="topic-metadata">

**Author:** [@fuse](https://meta.discourse.org/u/fuse)\
**Replies:** 3\
**Last updated:** [May 9, 2026, 9:41pm UTC](https://meta.discourse.org/t/self-hosted-aws-lightsail-and-ubuntu/402512 "2026-05-09T21:41:57Z")

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Long topic title… whew! :flushed\_face::roll\_eyes::grin: Anyone else running self hosted on AWS Lightsail? Out of curiosity I went and looked at the self install instructions today, noted Ubuntu LTS was the recommendati…

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## [How to make user-fields support multi-language](https://meta.discourse.org/t/how-to-make-user-fields-support-multi-language/402568)

<div class="topic-metadata">

**Author:** [@cuo\_wu](https://meta.discourse.org/u/cuo_wu)\
**Replies:** 1\
**Last updated:** [May 9, 2026, 4:01pm UTC](https://meta.discourse.org/t/how-to-make-user-fields-support-multi-language/402568 "2026-05-09T16:01:40Z")

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hi, I add a custom user field in my forum in Chinese. But when visitor use EN or other language, it’s always show Chinese custom field. It’s hard to understand for them. So , how to let custom user field support multi-la…

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## [How many subcategories are displayed in the main category](https://meta.discourse.org/t/topic/402386)

<div class="topic-metadata">

**Author:** [@Vsekraski](https://meta.discourse.org/u/Vsekraski)\
**Replies:** 7\
**Last updated:** [May 9, 2026, 8:07am UTC](https://meta.discourse.org/t/topic/402386 "2026-05-09T08:07:46Z")

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Hello. I have a category where I need to add many subcategories in the form of cities. Could you please tell me how many subcategories will be displayed in the main category? And where can this be configured?

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## [How to disable "preloader-image" on Discourse instance?](https://meta.discourse.org/t/how-to-disable-preloader-image-on-discourse-instance/402456)

<div class="topic-metadata">

**Author:** [@GaurangBlaze](https://meta.discourse.org/u/GaurangBlaze)\
**Replies:** 8\
**Last updated:** [May 9, 2026, 6:23am UTC](https://meta.discourse.org/t/how-to-disable-preloader-image-on-discourse-instance/402456 "2026-05-09T06:23:11Z")

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Hi! I recently upgraded our site to “Discourse v2026.5.0-latest — Commits · discourse/discourse · GitHub — Ember v6.10.1”. It has lots of cool improvements. However, I noticed that it has also started showing the blue do…

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