# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=164

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 165

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## [Registration Limit from IP Address](https://meta.discourse.org/t/registration-limit-from-ip-address/33969)

<div class="topic-metadata">

**Author:** [@pnewelljr](https://meta.discourse.org/u/pnewelljr)\
**Replies:** 20\
**Last updated:** [August 20, 2024, 2:40pm UTC](https://meta.discourse.org/t/registration-limit-from-ip-address/33969 "2024-08-20T14:40:28Z")

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My users are getting the following when they try to signup: “New registrations are not allowed from your IP address (maximum limit reached). Contact a staff member.” I didn’t set a limit that I know of, so not sure why…

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## [What is discourse-livestream used for?](https://meta.discourse.org/t/what-is-discourse-livestream-used-for/322188)

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**Author:** [@oga](https://meta.discourse.org/u/oga)\
**Replies:** 9\
**Last updated:** [August 20, 2024, 12:35pm UTC](https://meta.discourse.org/t/what-is-discourse-livestream-used-for/322188 "2024-08-20T12:35:09Z")

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Ok, the name is intuitive enough, but, there are settings no details on how to use it. I mean this plugin https://github.com/discourse/discourse-livestream.git So, is it used for Live Streaming as in Showing something…

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## [SSO login is not working intermittently. Shows "There is a problem with your account. Please contact the site's administrator."](https://meta.discourse.org/t/sso-login-is-not-working-intermittently-shows-there-is-a-problem-with-your-account-please-contact-the-sites-administrator/318100)

<div class="topic-metadata">

**Author:** [@anubhav.n](https://meta.discourse.org/u/anubhav.n)\
**Replies:** 1\
**Last updated:** [August 20, 2024, 12:03pm UTC](https://meta.discourse.org/t/sso-login-is-not-working-intermittently-shows-there-is-a-problem-with-your-account-please-contact-the-sites-administrator/318100 "2024-08-20T12:03:19Z")

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SSO login is not working intermittently. I am following DiscourseConnect documentation for sso setup. It was working fine for almost a year but now for some users, it shows “There is a problem with your account. Please c…

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## [SEO Issues due to links does not exist](https://meta.discourse.org/t/seo-issues-due-to-links-does-not-exist/322229)

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**Author:** [@Anand\_Tambey](https://meta.discourse.org/u/Anand_Tambey)\
**Replies:** 18\
**Last updated:** [August 20, 2024, 11:33am UTC](https://meta.discourse.org/t/seo-issues-due-to-links-does-not-exist/322229 "2024-08-20T11:33:37Z")

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These links are being shown as dropped SEO traffic as do not exist.Error shown even after valid login - “This page may have private access or the link is broken. Please login to access the private page!!!” https://comm…

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## [Looks like DO is disabling Smtp in their Discourse hosting plans](https://meta.discourse.org/t/looks-like-do-is-disabling-smtp-in-their-discourse-hosting-plans/321531)

<div class="topic-metadata">

**Author:** [@oga](https://meta.discourse.org/u/oga)\
**Replies:** 25\
**Last updated:** [August 20, 2024, 2:32am UTC](https://meta.discourse.org/t/looks-like-do-is-disabling-smtp-in-their-discourse-hosting-plans/321531 "2024-08-20T02:32:13Z")

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Heads up folks. We got through setting up everything and it has worked. But since two days, the sign up email has not been functioning. Turned out it was disabled by Digital Ocean. Per email they sent us, Smtp for Discou…

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## [Nginx as reverse proxy and Content Security Policy issue](https://meta.discourse.org/t/nginx-as-reverse-proxy-and-content-security-policy-issue/322288)

<div class="topic-metadata">

**Author:** [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)\
**Replies:** 7\
**Last updated:** [August 19, 2024, 11:49pm UTC](https://meta.discourse.org/t/nginx-as-reverse-proxy-and-content-security-policy-issue/322288 "2024-08-19T23:49:49Z")

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Anyone using nginx as a reverse proxy figured out the correct syntax to configure style-src? I would love to see a working CSP add header for CSP Credit goes to moderator for the pic.

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## [Why do I see this in upper left of the screen instead of the nice login splash screen?](https://meta.discourse.org/t/why-do-i-see-this-in-upper-left-of-the-screen-instead-of-the-nice-login-splash-screen/322122)

<div class="topic-metadata">

**Author:** [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)\
**Replies:** 25\
**Last updated:** [August 19, 2024, 9:41pm UTC](https://meta.discourse.org/t/why-do-i-see-this-in-upper-left-of-the-screen-instead-of-the-nice-login-splash-screen/322122 "2024-08-19T21:41:24Z")

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I have to refresh the page to bring up the nice login screen. Is there a setting to prevent this behavior? Discourse 3.4.0.beta1-dev discourse version e7b7886d8390b22ab33615dacffd6cf74ae6e25d Even after I refresh t…

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## [After buying a non-recurring subscription, redirected to page showing 'no active subscriptions'](https://meta.discourse.org/t/after-buying-a-non-recurring-subscription-redirected-to-page-showing-no-active-subscriptions/296753)

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**Author:** [@LorenzoNey](https://meta.discourse.org/u/LorenzoNey)\
**Replies:** 3\
**Last updated:** [August 19, 2024, 8:54pm UTC](https://meta.discourse.org/t/after-buying-a-non-recurring-subscription-redirected-to-page-showing-no-active-subscriptions/296753 "2024-08-19T20:54:49Z")

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Hello, We’re facing an issue after the user buys a one-off (non-recurring) item, The subscription page redirects the user back to his user’s personal subscription page, showing they don’t have any active subscriptions.…

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## [Proxmox setup](https://meta.discourse.org/t/proxmox-setup/322311)

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**Author:** [@IsThisHorizon](https://meta.discourse.org/u/IsThisHorizon)\
**Replies:** 1\
**Last updated:** [August 19, 2024, 6:00pm UTC](https://meta.discourse.org/t/proxmox-setup/322311 "2024-08-19T18:00:49Z")

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So I have proxmox setup with a Nginx container already running port 80:443. I have made a container for discourse. I have made a reverse proxy for the port 80:443 to go to the containers IP address. I have tested this us…

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## [Top and hot list ordered by creation date](https://meta.discourse.org/t/top-and-hot-list-ordered-by-creation-date/322296)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 2\
**Last updated:** [August 19, 2024, 5:13pm UTC](https://meta.discourse.org/t/top-and-hot-list-ordered-by-creation-date/322296 "2024-08-19T17:13:06Z")

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Hi, I am a bit lost here… Why my /top list is followed by an ordered by creation date parameter? Where do I change that? Thanks. The same goes for my /hot list : /hot?order=created

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## [Is there a way to convert cooked content back to Markdown?](https://meta.discourse.org/t/is-there-a-way-to-convert-cooked-content-back-to-markdown/322279)

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**Author:** [@U4EA](https://meta.discourse.org/u/U4EA)\
**Replies:** 9\
**Last updated:** [August 19, 2024, 4:38pm UTC](https://meta.discourse.org/t/is-there-a-way-to-convert-cooked-content-back-to-markdown/322279 "2024-08-19T16:38:15Z")

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EDIT: mistake in my original post. I meant to refer to the cooked field, not the raw field (CORRECTED). I recently acquired some JSON data from a discourse forum, where the post data is in the “cooked” form. I was wonde…

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## [Automatically play and loop video on upload](https://meta.discourse.org/t/automatically-play-and-loop-video-on-upload/320913)

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**Author:** [@wal](https://meta.discourse.org/u/wal)\
**Replies:** 2\
**Last updated:** [August 19, 2024, 1:05pm UTC](https://meta.discourse.org/t/automatically-play-and-loop-video-on-upload/320913 "2024-08-19T13:05:16Z")

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I want users to be able to upload short video files to embed in their posts, and I want the default behavior of the forum to be configurable to make such videos default to auto-play and loop, muted. So that the videos ca…

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## [How to create a collaborative database about tree species](https://meta.discourse.org/t/how-to-create-a-collaborative-database-about-tree-species/322121)

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**Author:** [@bmxer](https://meta.discourse.org/u/bmxer)\
**Replies:** 5\
**Last updated:** [August 19, 2024, 12:31pm UTC](https://meta.discourse.org/t/how-to-create-a-collaborative-database-about-tree-species/322121 "2024-08-19T12:31:08Z")

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I’ve completed an installation/setup at https://placenta.opensyntropy.earth This is a forum for regenerative farming practitioners and one main need is to create a collaborative tree species database. I’ll describe the …

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## [Bug? - Group avatar image not working as expected in newer versions of Discourse](https://meta.discourse.org/t/bug-group-avatar-image-not-working-as-expected-in-newer-versions-of-discourse/322070)

<div class="topic-metadata">

**Author:** [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)\
**Replies:** 6\
**Last updated:** [August 19, 2024, 10:42am UTC](https://meta.discourse.org/t/bug-group-avatar-image-not-working-as-expected-in-newer-versions-of-discourse/322070 "2024-08-19T10:42:26Z")

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I followed Add group flair on member avatars Discourse 3.4.0.beta1-dev - version 2f8dc64caf26a15afbb42620dd2731914cb2f8d7 I use this theme: If I edit any group, including my primary group, I can expand and see the a…

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## [Merging topic doesn't show the last poster's avatar, but the person who merged](https://meta.discourse.org/t/merging-topic-doesnt-show-the-last-posters-avatar-but-the-person-who-merged/322133)

<div class="topic-metadata">

**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 4\
**Last updated:** [August 19, 2024, 10:20am UTC](https://meta.discourse.org/t/merging-topic-doesnt-show-the-last-posters-avatar-but-the-person-who-merged/322133 "2024-08-19T10:20:26Z")

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Not sure if this is a bug or not. Basically, I split topic A into B, but the topic title of B showed my avatar, not the user who’s post got split. What I did (sequence): In topic A, I added a staff notice. Then, I me…

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## [Is it possible to allow users to upload avatars/selectable avatars when registering?](https://meta.discourse.org/t/is-it-possible-to-allow-users-to-upload-avatars-selectable-avatars-when-registering/322205)

<div class="topic-metadata">

**Author:** [@CAKE\_NICE](https://meta.discourse.org/u/CAKE_NICE)\
**Replies:** 0\
**Last updated:** [August 19, 2024, 4:44am UTC](https://meta.discourse.org/t/is-it-possible-to-allow-users-to-upload-avatars-selectable-avatars-when-registering/322205 "2024-08-19T04:44:47Z")

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Is it possible to allow users to upload avatars/selectable avatars when registering? 能不能让用户注册的时候进行上传头像/选择头像（selectable avatars）

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## [Yet other SMTP 587 port email various errors](https://meta.discourse.org/t/yet-other-smtp-587-port-email-various-errors/264267)

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**Author:** [@Hyan](https://meta.discourse.org/u/Hyan)\
**Replies:** 2\
**Last updated:** [August 19, 2024, 2:17am UTC](https://meta.discourse.org/t/yet-other-smtp-587-port-email-various-errors/264267 "2024-08-19T02:17:15Z")

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Different SMTP servers may occur different errors even with 587 port if testing with ./discourse-doctor TLS and STARTTLS are mutually exclusive This error has never mentioned in meta so far, you should set explicitly…

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## [Search on users fields](https://meta.discourse.org/t/search-on-users-fields/322184)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 2\
**Last updated:** [August 18, 2024, 11:08pm UTC](https://meta.discourse.org/t/search-on-users-fields/322184 "2024-08-18T23:08:04Z")

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Hi, when searching for users, it seems I can only search by users name, any other field on that site I could search on like location for example? Thanks.

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## [Invite to a members only topic](https://meta.discourse.org/t/invite-to-a-members-only-topic/322173)

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**Author:** [@spdegabrielle](https://meta.discourse.org/u/spdegabrielle)\
**Replies:** 4\
**Last updated:** [August 18, 2024, 9:17pm UTC](https://meta.discourse.org/t/invite-to-a-members-only-topic/322173 "2024-08-18T21:17:35Z")

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Hi, I recently tried to create an invite to a topic that is in a members only category (#lounge). The idea was that if someone wants to see it they either need to be a member, or use the invite to join. Instead I got …

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## [Should I be concerned about these warnings when rebuilding Discourse?](https://meta.discourse.org/t/should-i-be-concerned-about-these-warnings-when-rebuilding-discourse/322118)

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**Author:** [@augustinecicc](https://meta.discourse.org/u/augustinecicc)\
**Replies:** 2\
**Last updated:** [August 18, 2024, 9:37pm UTC](https://meta.discourse.org/t/should-i-be-concerned-about-these-warnings-when-rebuilding-discourse/322118 "2024-08-18T21:37:17Z")

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I get these warnings when rebuilding Discourse after a git pull and ./launcher rebuild app warning Resolution field "unset-value@2.0.1" is incompatible with requested version "unset-value@^1.0.0" warning " \> @discourse/…

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## [NGinx.conf File location](https://meta.discourse.org/t/nginx-conf-file-location/322162)

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**Author:** [@gekketovie](https://meta.discourse.org/u/gekketovie)\
**Replies:** 2\
**Last updated:** [August 18, 2024, 3:45pm UTC](https://meta.discourse.org/t/nginx-conf-file-location/322162 "2024-08-18T15:45:20Z")

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I’ve been up and down on this forum to look for this bur for some reason no one is specifiying where they have their nginx.conf file stored on a docker based install. If someone could point it out to me where i could fi…

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## [Links broken when using translation](https://meta.discourse.org/t/links-broken-when-using-translation/322120)

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**Author:** [@CycleBai](https://meta.discourse.org/u/CycleBai)\
**Replies:** 3\
**Last updated:** [August 18, 2024, 4:52am UTC](https://meta.discourse.org/t/links-broken-when-using-translation/322120 "2024-08-18T04:52:03Z")

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I am not a native English speaker, this post may contain grammatical errors, etc. If you find any, please feel free to edit it, thank you. When I try to use the built-in translation function of Google Chrome on a webs…

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## [Got stuck on a yarn warning when trying to install](https://meta.discourse.org/t/got-stuck-on-a-yarn-warning-when-trying-to-install/322054)

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**Author:** [@CycleBai](https://meta.discourse.org/u/CycleBai)\
**Replies:** 4\
**Last updated:** [August 18, 2024, 2:47am UTC](https://meta.discourse.org/t/got-stuck-on-a-yarn-warning-when-trying-to-install/322054 "2024-08-18T02:47:38Z")

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English is not my native language, if there are grammatical errors in this post, please edit it, thank you! When I tried to install Discourse on Ubuntu 22.04 LTS, it got stuck at one operation for more than 15 minutes…

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## [Disable the "listing of new topics in a category" interstitial for users with unread topics](https://meta.discourse.org/t/disable-the-listing-of-new-topics-in-a-category-interstitial-for-users-with-unread-topics/322042)

<div class="topic-metadata">

**Author:** [@dubwoc](https://meta.discourse.org/u/dubwoc)\
**Replies:** 2\
**Last updated:** [August 17, 2024, 11:49pm UTC](https://meta.discourse.org/t/disable-the-listing-of-new-topics-in-a-category-interstitial-for-users-with-unread-topics/322042 "2024-08-17T23:49:57Z")

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When a new topic is added to a category and a user clicks on that category they are presented with an interstitial that hides all the other topics in a category, only showing the new topics until they either read the top…

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## [Admin Panel Changes](https://meta.discourse.org/t/admin-panel-changes/322115)

<div class="topic-metadata">

**Author:** [@philh](https://meta.discourse.org/u/philh)\
**Replies:** 2\
**Last updated:** [August 17, 2024, 11:09pm UTC](https://meta.discourse.org/t/admin-panel-changes/322115 "2024-08-17T23:09:50Z")

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While updating some servers from Ubuntu 23.10 to 24.04 I discovered a spiffy new (to me) admin panel which is much preferred over the old panel. Old panel in 3.3.0.beta5-dev (43aa47b118) after Restore. Am I missi…

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## [Login user automatically from my website to discourse](https://meta.discourse.org/t/login-user-automatically-from-my-website-to-discourse/322063)

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**Author:** [@Sk\_Faiz](https://meta.discourse.org/u/Sk_Faiz)\
**Replies:** 0\
**Last updated:** [August 17, 2024, 8:07am UTC](https://meta.discourse.org/t/login-user-automatically-from-my-website-to-discourse/322063 "2024-08-17T08:07:53Z")

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I wanted to automatically logged into discourse where user click on community button on my website. I have tired sso but its not working. can somebody suggest some article or doc or solution.

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## [Unsolve error logs](https://meta.discourse.org/t/unsolve-error-logs/321936)

<div class="topic-metadata">

**Author:** [@Michael\_Sandler](https://meta.discourse.org/u/Michael_Sandler)\
**Replies:** 1\
**Last updated:** [August 17, 2024, 1:19am UTC](https://meta.discourse.org/t/unsolve-error-logs/321936 "2024-08-17T01:19:29Z")

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I am trying to trace an error in my RSS-Polling plugin, and I clicked the solved checkbox while flailing around. The error log no longer shows up but the error persists. How can I get the error logs to appear again?

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## [Watched Words - Is there a way to block the use of asterisks with certain words instead of it being used as a wildcard?](https://meta.discourse.org/t/watched-words-is-there-a-way-to-block-the-use-of-asterisks-with-certain-words-instead-of-it-being-used-as-a-wildcard/321834)

<div class="topic-metadata">

**Author:** [@Sean\_Dahlberg](https://meta.discourse.org/u/Sean_Dahlberg)\
**Replies:** 12\
**Last updated:** [August 16, 2024, 11:28am UTC](https://meta.discourse.org/t/watched-words-is-there-a-way-to-block-the-use-of-asterisks-with-certain-words-instead-of-it-being-used-as-a-wildcard/321834 "2024-08-16T11:28:21Z")

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I did a little search-fu and couldn’t find the answer, but I apologize if this has already been answered somewhere. Short version, we have a few users who instead of using a watched word, work around the system by posti…

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## [How to set S3 only save user upload files](https://meta.discourse.org/t/how-to-set-s3-only-save-user-upload-files/321926)

<div class="topic-metadata">

**Author:** [@Yt.w](https://meta.discourse.org/u/Yt.w)\
**Replies:** 5\
**Last updated:** [August 16, 2024, 10:36am UTC](https://meta.discourse.org/t/how-to-set-s3-only-save-user-upload-files/321926 "2024-08-16T10:36:02Z")

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Hello, I would like to use S3 to only save my uploaded file and I don’t want to save my assets(like js) to S3. Is there anyway to do it?

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## [Subscribers not syncing from Stripe?](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754)

<div class="topic-metadata">

**Author:** [@Onikage](https://meta.discourse.org/u/Onikage)\
**Replies:** 4\
**Last updated:** [August 16, 2024, 8:35am UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754 "2024-08-16T08:35:58Z")

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My subscriber goal panel is updated and showing how many users have joined (5 out of 100) but on the actual Subscriber panel, I am not seeing any subscription users listed. All of the other webhook data seems to be work…

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