# Support **URL:** https://meta.discourse.org/c/support/6.md?page=167 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 168 --- ## [Can You Restrict Signups Using \`swot\` Email Verification?](https://meta.discourse.org/t/can-you-restrict-signups-using-swot-email-verification/321030)
**Author:** [@tpglitch](https://meta.discourse.org/u/tpglitch)\ **Replies:** 5\ **Last updated:** [August 10, 2024, 11:26pm UTC](https://meta.discourse.org/t/can-you-restrict-signups-using-swot-email-verification/321030 "2024-08-10T23:26:20Z")
Hello, Can anyone give information on how it would be possible to regulate signups that only people can signup if their email passes swot: https://github.com/leereilly/swot It is written in Ruby, just like Discourse. --- ## [SSL zero length .cer file](https://meta.discourse.org/t/ssl-zero-length-cer-file/281600)
**Author:** [@Berosus](https://meta.discourse.org/u/Berosus)\ **Replies:** 3\ **Last updated:** [August 10, 2024, 8:29pm UTC](https://meta.discourse.org/t/ssl-zero-length-cer-file/281600 "2024-08-10T20:29:42Z")
Hi, I’m trying to install Discourse from the official github page, on Ubuntu 22.04 Server LTS - from the latest AWS AMI. The networking is configured, with FQDNS attached the host and elastic IP. Everything deploys cor… --- ## [Backups go to s3, but still a few random local backups stored](https://meta.discourse.org/t/backups-go-to-s3-but-still-a-few-random-local-backups-stored/314903)
**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\ **Replies:** 2\ **Last updated:** [August 10, 2024, 5:42pm UTC](https://meta.discourse.org/t/backups-go-to-s3-but-still-a-few-random-local-backups-stored/314903 "2024-08-10T17:42:36Z")
Hi there, I was checking my disk space and I found a significant amount of data in /var/discourse/shared/standalone/backups/default/ despite my backups being configured to s3. 3.6G Sep 15 2023 forum-com-2023-09-15-0606… --- ## [Rebuilding discourse when executing some place, my server will be a lot of lag](https://meta.discourse.org/t/rebuilding-discourse-when-executing-some-place-my-server-will-be-a-lot-of-lag/321033)
**Author:** [@0x22f1a6543a0](https://meta.discourse.org/u/0x22f1a6543a0)\ **Replies:** 0\ **Last updated:** [August 10, 2024, 1:47pm UTC](https://meta.discourse.org/t/rebuilding-discourse-when-executing-some-place-my-server-will-be-a-lot-of-lag/321033 "2024-08-10T13:47:57Z")
When the build is executed to print “Node.js heap\_size\_limit (888.75) is less than 2048MB. Setting --max-old-space-size=2048 and CHEAP\_SOURCE\_MAPS=1” servre will be a lot of lag, why? and i wait it over 1 hours…it’s usel… --- ## [My Discourse is down. Can't load anything](https://meta.discourse.org/t/my-discourse-is-down-cant-load-anything/321020)
**Author:** [@WesPenre](https://meta.discourse.org/u/WesPenre)\ **Replies:** 18\ **Last updated:** [August 10, 2024, 1:00pm UTC](https://meta.discourse.org/t/my-discourse-is-down-cant-load-anything/321020 "2024-08-10T13:00:39Z")
Hello support team, My Discourse page at https://wespenreboards.com/ is down. We can’t even pull up the login page. I have had a problem with certificates before, but that doesn’t seem to be the case this time. I ran th… --- ## [Embedded Posts: How to open link in new window?](https://meta.discourse.org/t/embedded-posts-how-to-open-link-in-new-window/321027)
**Author:** [@Brandon007](https://meta.discourse.org/u/Brandon007)\ **Replies:** 0\ **Last updated:** [August 10, 2024, 12:59pm UTC](https://meta.discourse.org/t/embedded-posts-how-to-open-link-in-new-window/321027 "2024-08-10T12:59:23Z")
Good morning! With respect to embedding Discourse posts on another site, is there a way to make the embedded posts open the link in a new window/tab? I searched, but couldn’t find anything. \
… --- ## [Does max\_personal\_messages\_per\_day Apply to AI Bot?](https://meta.discourse.org/t/does-max-personal-messages-per-day-apply-to-ai-bot/321016)
**Author:** [@MachineScholar](https://meta.discourse.org/u/MachineScholar)\ **Replies:** 0\ **Last updated:** [August 10, 2024, 9:16am UTC](https://meta.discourse.org/t/does-max-personal-messages-per-day-apply-to-ai-bot/321016 "2024-08-10T09:16:51Z")
Forgive me if this is a stupid question, but since the AI Bot utilizes personal messaging, am I correct in thinking that the max\_personal\_messages\_per\_day site setting under “Rate Limits” also applies to the AI Bot? --- ## [How to separate uploaded files to another server](https://meta.discourse.org/t/how-to-separate-uploaded-files-to-another-server/320994)
**Author:** [@Yt.w](https://meta.discourse.org/u/Yt.w)\ **Replies:** 4\ **Last updated:** [August 10, 2024, 7:59am UTC](https://meta.discourse.org/t/how-to-separate-uploaded-files-to-another-server/320994 "2024-08-10T07:59:04Z")
I have 2 VPS, and I would like set 1 VPS only save upload files. and another 1 only run discourse program. Is there any way to do it? --- ## [Chat box and After Header content issue on mobile](https://meta.discourse.org/t/chat-box-and-after-header-content-issue-on-mobile/320806)
**Author:** [@Vaping\_Community](https://meta.discourse.org/u/Vaping_Community)\ **Replies:** 5\ **Last updated:** [August 10, 2024, 6:08am UTC](https://meta.discourse.org/t/chat-box-and-after-header-content-issue-on-mobile/320806 "2024-08-10T06:08:54Z")
Discourse 3.4.0.beta1-dev iPhone SE 2020 I’m seeing an issue on mobile where the chat box is being pushed down if there is content in after header, in my case 2 adverts as shown in the picture, I cannot get to the repl… --- ## [How to give users the freedom to generate API tokens for themselves?](https://meta.discourse.org/t/how-to-give-users-the-freedom-to-generate-api-tokens-for-themselves/320904)
**Author:** [@Taskovich](https://meta.discourse.org/u/Taskovich)\ **Replies:** 1\ **Last updated:** [August 10, 2024, 5:04am UTC](https://meta.discourse.org/t/how-to-give-users-the-freedom-to-generate-api-tokens-for-themselves/320904 "2024-08-10T05:04:54Z")
Hello dear users of this forum. Recently I wanted to create a bot that would be useful on our forum, but it requires an API token to work. I am a very ordinary user and am not an administrator to generate a token, but th… --- ## [Rebuild appears to work, but site is not loading properly](https://meta.discourse.org/t/rebuild-appears-to-work-but-site-is-not-loading-properly/320934)
**Author:** [@keith2](https://meta.discourse.org/u/keith2)\ **Replies:** 3\ **Last updated:** [August 9, 2024, 10:58pm UTC](https://meta.discourse.org/t/rebuild-appears-to-work-but-site-is-not-loading-properly/320934 "2024-08-09T22:58:13Z")
How do I properly troubleshoot it? It looks like I might have an issue with letsencrypt not being able to renew the certificate. When running .launcher logs app the logs mention checking /shared/letsencrypt, but tha… --- ## [Double auth with Duo, how to rename account?](https://meta.discourse.org/t/double-auth-with-duo-how-to-rename-account/320982)
**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\ **Replies:** 4\ **Last updated:** [August 9, 2024, 9:23pm UTC](https://meta.discourse.org/t/double-auth-with-duo-how-to-rename-account/320982 "2024-08-09T21:23:27Z")
Hi I tried to activate my double auth on my Discourse site (I am admin), I scanned the QR code but then in my Duo auth app, the label for the Discourse account was created as “Google” and not my site name, Apparently I c… --- ## [Can two Discourse Instances share and use One Database?](https://meta.discourse.org/t/can-two-discourse-instances-share-and-use-one-database/320974)
**Author:** [@oga](https://meta.discourse.org/u/oga)\ **Replies:** 1\ **Last updated:** [August 9, 2024, 8:15pm UTC](https://meta.discourse.org/t/can-two-discourse-instances-share-and-use-one-database/320974 "2024-08-09T20:15:53Z")
I have been asked this question. Can Two separate Discourse Instances share and use the same Database. Scenario: One Company that has global Offices locations. Office and Location 1 named COMPANY Foobu.Foobu.com is … --- ## [No notification for topics to be approved?](https://meta.discourse.org/t/no-notification-for-topics-to-be-approved/320953)
**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\ **Replies:** 0\ **Last updated:** [August 9, 2024, 6:09pm UTC](https://meta.discourse.org/t/no-notification-for-topics-to-be-approved/320953 "2024-08-09T18:09:05Z")
Hello I am the only administrator on my site and there is no moderator, is this why I am not notified of new posts to approve? --- ## [Is it possible to read all old message in an email account to create new topics?](https://meta.discourse.org/t/is-it-possible-to-read-all-old-message-in-an-email-account-to-create-new-topics/320901)
**Author:** [@rrodrigueznt](https://meta.discourse.org/u/rrodrigueznt)\ **Replies:** 2\ **Last updated:** [August 9, 2024, 6:03pm UTC](https://meta.discourse.org/t/is-it-possible-to-read-all-old-message-in-an-email-account-to-create-new-topics/320901 "2024-08-09T18:03:38Z")
Hi! We’ve started considering Discourse as a bridge between email lists and a more structured “board-like” system. It looks promising! Thanks in advance for making this cool tool available! Allowing new topics by email … --- ## [No worries is a complete sentence](https://meta.discourse.org/t/no-worries-is-a-complete-sentence/320517)
**Author:** [@ecki](https://meta.discourse.org/u/ecki)\ **Replies:** 2\ **Last updated:** [August 9, 2024, 3:56pm UTC](https://meta.discourse.org/t/no-worries-is-a-complete-sentence/320517 "2024-08-09T15:56:08Z")
I just answered in a dialog with a user “no worries.” (including the fullstop) in a message and it was rejected as “An error occurred: Body seems unclear, is it a complete sentence?”. Can I make this literature critic l… --- ## [Embedded items broken after updating to latest Discourse beta](https://meta.discourse.org/t/embedded-items-broken-after-updating-to-latest-discourse-beta/320859)
**Author:** [@Ahmed7](https://meta.discourse.org/u/Ahmed7)\ **Replies:** 2\ **Last updated:** [August 9, 2024, 2:02pm UTC](https://meta.discourse.org/t/embedded-items-broken-after-updating-to-latest-discourse-beta/320859 "2024-08-09T14:02:15Z")
Hi everyone, We recently upgraded to the most recent beta at our AnkiHub Discourse Community here: https://community.ankihub.net/ We noticed that we can no longer see newly embedded items. We also can’t add embedded it… --- ## [Why does the subcategories dropdown says "No subcategories" and then displays all the subcategories?](https://meta.discourse.org/t/why-does-the-subcategories-dropdown-says-no-subcategories-and-then-displays-all-the-subcategories/320885)
**Author:** [@exlabs](https://meta.discourse.org/u/exlabs)\ **Replies:** 1\ **Last updated:** [August 9, 2024, 12:24pm UTC](https://meta.discourse.org/t/why-does-the-subcategories-dropdown-says-no-subcategories-and-then-displays-all-the-subcategories/320885 "2024-08-09T12:24:16Z")
I find this a bit confusing. When creating a new topic and picking the subcategory the drop down lists the subcategories correctly by says “No subcategories”. Is there a setting or something I can do to remove the “No s… --- ## [Discourse AI plugin failing container rebuilds/bootstrappings](https://meta.discourse.org/t/discourse-ai-plugin-failing-container-rebuilds-bootstrappings/320875)
**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\ **Replies:** 7\ **Last updated:** [August 9, 2024, 11:42am UTC](https://meta.discourse.org/t/discourse-ai-plugin-failing-container-rebuilds-bootstrappings/320875 "2024-08-09T11:42:03Z")
Today I tried to update thru UI/One Click upgrade. It failed. Currently I’m on: 3.4.0.beta1-dev (65895f44e9) I tried to rebuild the web\_only container, but it failed too, and succeeds only when I disable Discourse AI… --- ## [Latest update won't build due to various reasons](https://meta.discourse.org/t/latest-update-wont-build-due-to-various-reasons/314875)
**Author:** [@KCAS](https://meta.discourse.org/u/KCAS)\ **Replies:** 24\ **Last updated:** [August 9, 2024, 10:58am UTC](https://meta.discourse.org/t/latest-update-wont-build-due-to-various-reasons/314875 "2024-08-09T10:58:59Z")
Latest update wont build with the following errors. Failed on UI update and CLI. FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' failed with return #\ **Author:** [@toanvoc](https://meta.discourse.org/u/toanvoc)\ **Replies:** 16\ **Last updated:** [August 9, 2024, 8:52am UTC](https://meta.discourse.org/t/can-discourse-collapse-comments/320648 "2024-08-09T08:52:37Z")
I am new to Discourse source code but really want to shorten comments like on Facebook comments, I wonder if Source discourse can do that? Because I don’t want the replies to be stretched down… If it can be done, how wo… --- ## [Adding pin/unpin in bulk actions](https://meta.discourse.org/t/adding-pin-unpin-in-bulk-actions/320861)
**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\ **Replies:** 0\ **Last updated:** [August 9, 2024, 9:03am UTC](https://meta.discourse.org/t/adding-pin-unpin-in-bulk-actions/320861 "2024-08-09T09:03:20Z")
As an admin, I want to include a pin/unpin action in a bulk operation. Can anyone guide me on how to add this? --- ## [Testing email notifications for topic participation and mentions](https://meta.discourse.org/t/testing-email-notifications-for-topic-participation-and-mentions/320852)
**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\ **Replies:** 5\ **Last updated:** [August 9, 2024, 8:58am UTC](https://meta.discourse.org/t/testing-email-notifications-for-topic-participation-and-mentions/320852 "2024-08-09T08:58:06Z")
How can I test if customers are receiving email notifications when they participate in a thread or are mentioned? Are there specific settings I need to check or configure to ensure this is working correctly? --- ## [No "parent/main category" visible on main topic page](https://meta.discourse.org/t/no-parent-main-category-visible-on-main-topic-page/320732)
**Author:** [@Thix](https://meta.discourse.org/u/Thix)\ **Replies:** 6\ **Last updated:** [August 9, 2024, 8:44am UTC](https://meta.discourse.org/t/no-parent-main-category-visible-on-main-topic-page/320732 "2024-08-09T08:44:02Z")
Hi, I have a small problem with my company Discourse forum, and I bet It’s easy to fix, but I don’t really have a head for it. What is the problem: Users want topics on a main page to display “category, subcategory, ta… --- ## [How to configure top-topics in the Right Sidebar Blocks component?](https://meta.discourse.org/t/how-to-configure-top-topics-in-the-right-sidebar-blocks-component/320719)
**Author:** [@Feel](https://meta.discourse.org/u/Feel)\ **Replies:** 4\ **Last updated:** [August 9, 2024, 7:26am UTC](https://meta.discourse.org/t/how-to-configure-top-topics-in-the-right-sidebar-blocks-component/320719 "2024-08-09T07:26:19Z")
Bonjour à tous, Je cherche à faire apparaître les derniers sujets dans le composant Right Sidebar Blocks et je n’ai trouvé aucune doc expliquant quoi mettre dans les paramètres. Ainsi, seul le titre “Derniers Sujets” a… --- ## [Mail gun permanently disabled my account after I created it for the first time](https://meta.discourse.org/t/mail-gun-permanently-disabled-my-account-after-i-created-it-for-the-first-time/281671)
**Author:** [@ojike](https://meta.discourse.org/u/ojike)\ **Replies:** 5\ **Last updated:** [August 8, 2024, 8:45pm UTC](https://meta.discourse.org/t/mail-gun-permanently-disabled-my-account-after-i-created-it-for-the-first-time/281671 "2024-08-08T20:45:48Z")
My Mailgun account was first temporarily disabled. I contacted the support team and they asked me my purpose of creating it. I told them it’s for discourse forum…then I got the following response from them: “ Hello , T… --- ## [Trouble upgrading from 3.3.0.beta1 to 3.3.0.beta6](https://meta.discourse.org/t/trouble-upgrading-from-3-3-0-beta1-to-3-3-0-beta6/320376)
**Author:** [@kf\_stbrst](https://meta.discourse.org/u/kf_stbrst)\ **Replies:** 22\ **Last updated:** [August 8, 2024, 6:40pm UTC](https://meta.discourse.org/t/trouble-upgrading-from-3-3-0-beta1-to-3-3-0-beta6/320376 "2024-08-08T18:40:00Z")
Hi all - we’re having trouble upgrading our Discourse Forum from 3.3.0.beta1 to 3.3.0.beta6. We followed the instructions in the admin panel: cd /var/discourse git pull ./launcher rebuild app We also upgra… --- ## [Autoresponder not triggering on first post](https://meta.discourse.org/t/autoresponder-not-triggering-on-first-post/320778)
**Author:** [@st0rm](https://meta.discourse.org/u/st0rm)\ **Replies:** 0\ **Last updated:** [August 8, 2024, 6:35pm UTC](https://meta.discourse.org/t/autoresponder-not-triggering-on-first-post/320778 "2024-08-08T18:35:57Z")
Hello, I’ve noticed that my autoresponder trigger stopped working Seem to have broken around March and I just noticed it. I use the automation alongside Pavilion’s custom wizard. When a member would fill out the wizard… --- ## [@mention is not working with my site](https://meta.discourse.org/t/mention-is-not-working-with-my-site/320767)
**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\ **Replies:** 2\ **Last updated:** [August 8, 2024, 5:09pm UTC](https://meta.discourse.org/t/mention-is-not-working-with-my-site/320767 "2024-08-08T17:09:55Z")
I am trying to use @metion but @mention is not working with my site . Can anyone pls tell the reason --- ## [Configuring incoming email to create new topics with email forwarding?](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-with-email-forwarding/320690)
**Author:** [@exlabs](https://meta.discourse.org/u/exlabs)\ **Replies:** 0\ **Last updated:** [August 8, 2024, 7:58am UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-with-email-forwarding/320690 "2024-08-08T07:58:00Z")
We are using the private support category to manage support emails using this feature, Configuring incoming email to create new topics or group messages We have a support email address at our domain. support@example.com … [Previous page](https://meta.discourse.org/c/support/6.md?page=166) [Next page](https://meta.discourse.org/c/support/6.md?page=168)