# Support **URL:** https://meta.discourse.org/c/support/6.md?page=169&status=open [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 170 --- ## [How to migrate Discourse Forum data (Topics, Chat, and Configuration) to another server](https://meta.discourse.org/t/how-to-migrate-discourse-forum-data-topics-chat-and-configuration-to-another-server/267203)
**Author:** [@rupesh](https://meta.discourse.org/u/rupesh)\ **Replies:** 5\ **Last updated:** [June 7, 2023, 10:06pm UTC](https://meta.discourse.org/t/how-to-migrate-discourse-forum-data-topics-chat-and-configuration-to-another-server/267203 "2023-06-07T22:06:58Z")
We have a public site where we have discourse deployed and we need to take the data and restore it to the air-gapped server or/and duplicate data to another server. I am not able to simply take the backup and modify .sql… --- ## [Tag change color for element in a Tag group](https://meta.discourse.org/t/tag-change-color-for-element-in-a-tag-group/267388)
**Author:** [@Dante\_Dante](https://meta.discourse.org/u/Dante_Dante)\ **Replies:** 3\ **Last updated:** [June 7, 2023, 8:19pm UTC](https://meta.discourse.org/t/tag-change-color-for-element-in-a-tag-group/267388 "2023-06-07T20:19:34Z")
Hey community, I have a tag group named New idea status that contains different tags ( Open, Planned, in-progress…) I would love to bold and color each tag so it shows which status the topic is or add next to the tag an… --- ## [How to translate: trialing](https://meta.discourse.org/t/how-to-translate-trialing/267552)
**Author:** [@frold](https://meta.discourse.org/u/frold)\ **Replies:** 4\ **Last updated:** [June 7, 2023, 5:54pm UTC](https://meta.discourse.org/t/how-to-translate-trialing/267552 "2023-06-07T17:54:37Z")
For some reason, when I try to translate: trialing I can not find it on the list via: /admin/customize/site\_texts?q= Seems like a missing language variable? --- ## [Automatically running a query for unresolved posts and sending the results as an email](https://meta.discourse.org/t/automatically-running-a-query-for-unresolved-posts-and-sending-the-results-as-an-email/267537)
**Author:** [@Thas](https://meta.discourse.org/u/Thas)\ **Replies:** 1\ **Last updated:** [June 7, 2023, 2:30pm UTC](https://meta.discourse.org/t/automatically-running-a-query-for-unresolved-posts-and-sending-the-results-as-an-email/267537 "2023-06-07T14:30:35Z")
I have a query which I can run and collect all the topics which have not been marked as solved (unresolved) within the past month. Does anyone know how I can automate this to happen every week and then send the list of … --- ## [Are flags no longer showing up as red?](https://meta.discourse.org/t/are-flags-no-longer-showing-up-as-red/267335)
**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\ **Replies:** 4\ **Last updated:** [June 7, 2023, 2:42am UTC](https://meta.discourse.org/t/are-flags-no-longer-showing-up-as-red/267335 "2023-06-07T02:42:16Z")
I haven’t seen a red flag for a post that needs moderation since this new UI was rolled out. Are they now gray? --- ## [Contact email receives too much notifications](https://meta.discourse.org/t/contact-email-receives-too-much-notifications/266546)
**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\ **Replies:** 9\ **Last updated:** [June 6, 2023, 8:09pm UTC](https://meta.discourse.org/t/contact-email-receives-too-much-notifications/266546 "2023-06-06T20:09:36Z")
In some settings, the contact email is Cced on “thank you” messages that are sent to users changing trust levels, and other similar emails. Can those be muted? I’m not certain how this came to be, but it’s quite a lot o… --- ## [How to download theme uploads?](https://meta.discourse.org/t/how-to-download-theme-uploads/267393)
**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\ **Replies:** 1\ **Last updated:** [June 6, 2023, 2:26pm UTC](https://meta.discourse.org/t/how-to-download-theme-uploads/267393 "2023-06-06T14:26:10Z")
I uploaded SVG files in my theme, but I reformatted my PC and deleted the file I uploaded and it’s only uploaded in the theme, how do I download it? because I want to modify the icons --- ## [Error loading my discourse during a software update](https://meta.discourse.org/t/error-loading-my-discourse-during-a-software-update/267131)
**Author:** [@Desray](https://meta.discourse.org/u/Desray)\ **Replies:** 5\ **Last updated:** [June 6, 2023, 2:19pm UTC](https://meta.discourse.org/t/error-loading-my-discourse-during-a-software-update/267131 "2023-06-06T14:19:04Z")
Guys, Seems like an automated notification generated and send to Discourse team to take a look? What should I do at the moment? I hope it will not affect my entire site. --- ## ["Reply to this reply" button does not show "replying to" banner in reply](https://meta.discourse.org/t/reply-to-this-reply-button-does-not-show-replying-to-banner-in-reply/267274)
**Author:** [@Thomas\_Bushell](https://meta.discourse.org/u/Thomas_Bushell)\ **Replies:** 5\ **Last updated:** [June 5, 2023, 6:02pm UTC](https://meta.discourse.org/t/reply-to-this-reply-button-does-not-show-replying-to-banner-in-reply/267274 "2023-06-05T18:02:11Z")
EDIT: Not a bug…looks like it’s a configuration issue. This is a problem that we are seeing over at JustinGuitar Community https://community.justinguitar.com/t/badly-designed-reply-button/215959/37?u=tbushell Best exp… --- ## [Embedding a Mailchimp signup form into a topic](https://meta.discourse.org/t/embedding-a-mailchimp-signup-form-into-a-topic/267175)
**Author:** [@craigconstantine](https://meta.discourse.org/u/craigconstantine)\ **Replies:** 4\ **Last updated:** [June 5, 2023, 9:54am UTC](https://meta.discourse.org/t/embedding-a-mailchimp-signup-form-into-a-topic/267175 "2023-06-05T09:54:45Z")
I’d swear I did this once before… might have been years ago, for a different hosted-Discourse instance. ¯\\\_(ツ)\_/¯ I have this vague recollection that someone on the Discourse team threw together a Component that inject… --- ## [Connection issues on my local instance when Discourse Reactions is installed](https://meta.discourse.org/t/connection-issues-on-my-local-instance-when-discourse-reactions-is-installed/267028)
**Author:** [@N3DSDude](https://meta.discourse.org/u/N3DSDude)\ **Replies:** 3\ **Last updated:** [June 5, 2023, 8:46am UTC](https://meta.discourse.org/t/connection-issues-on-my-local-instance-when-discourse-reactions-is-installed/267028 "2023-06-05T08:46:15Z")
Been running into issues with this plugin on my local instance, I run into connection issues on my instance when this plugin is installed, Any ETA on when this can be fixed? As I’d love to use the plugin. --- ## [RSS Plugin vs Customize \> Embedding](https://meta.discourse.org/t/rss-plugin-vs-customize-embedding/267122)
**Author:** [@tehninini](https://meta.discourse.org/u/tehninini)\ **Replies:** 2\ **Last updated:** [June 4, 2023, 4:45pm UTC](https://meta.discourse.org/t/rss-plugin-vs-customize-embedding/267122 "2023-06-04T16:45:35Z")
Currently I am having issues with the RSS Polling Plugin with pulling podcasts and I think I am experiencing the same issue found here where a different syntax is being used in leiu of the \ syntax for each new item… --- ## [What is "Queue"?](https://meta.discourse.org/t/what-is-queue/267102)
**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\ **Replies:** 2\ **Last updated:** [June 3, 2023, 11:26pm UTC](https://meta.discourse.org/t/what-is-queue/267102 "2023-06-03T23:26:17Z")
Since the weird menu makeover I’ve been getting something called Queue, which I’ve never seen before. Do I need to take action or do those posts get posted automatically if I ignore them? --- ## [Formatting when customizing text](https://meta.discourse.org/t/formatting-when-customizing-text/267046)
**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\ **Replies:** 10\ **Last updated:** [June 3, 2023, 6:54pm UTC](https://meta.discourse.org/t/formatting-when-customizing-text/267046 "2023-06-03T18:54:18Z")
I want to change the text on the sign in page, but I can’t seem to get a paragraph or line break, what formatting codes, if any, can be used when customizing text? --- ## [Twitter oneboxes are no longer working on my install](https://meta.discourse.org/t/twitter-oneboxes-are-no-longer-working-on-my-install/267003)
**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\ **Replies:** 5\ **Last updated:** [June 3, 2023, 8:49am UTC](https://meta.discourse.org/t/twitter-oneboxes-are-no-longer-working-on-my-install/267003 "2023-06-03T08:49:15Z")
I’m finding that twitter oneboxes are no longer working on my install. I’m running 2.9.0.beta9 I like to move slowly when it comes to updates. Will updating solve the problem I’m seeing where twitter links no longer c… --- ## [How to use a custom SVG like icon in the Reactions plugin?](https://meta.discourse.org/t/how-to-use-a-custom-svg-like-icon-in-the-reactions-plugin/267027)
**Author:** [@ckshen](https://meta.discourse.org/u/ckshen)\ **Replies:** 3\ **Last updated:** [June 2, 2023, 4:51pm UTC](https://meta.discourse.org/t/how-to-use-a-custom-svg-like-icon-in-the-reactions-plugin/267027 "2023-06-02T16:51:59Z")
Regarding the ability to customize the Like icon, i know from some of the earliest discussions we are instructed to only pick icons that have the ‘regular’ version (unliked) and the ‘solid’ version (liked) readily availa… --- ## [Nginx no reaction bad gateway 502](https://meta.discourse.org/t/nginx-no-reaction-bad-gateway-502/264387)
**Author:** [@gudehus](https://meta.discourse.org/u/gudehus)\ **Replies:** 2\ **Last updated:** [June 2, 2023, 3:27pm UTC](https://meta.discourse.org/t/nginx-no-reaction-bad-gateway-502/264387 "2023-06-02T15:27:48Z")
Hasta que una reconstrucción todo funcionaba bien. Pero ahora siempre obtengo un error de puerta de enlace incorrecta. Si intento abrir cualquier archivo html no obtengo respuesta de nginx. El proceso se está ejecutando, pero no hay nada en los archivos de registro. --- ## [Search User by Associated Account (easier way)](https://meta.discourse.org/t/search-user-by-associated-account-easier-way/266970)
**Author:** [@Watson](https://meta.discourse.org/u/Watson)\ **Replies:** 3\ **Last updated:** [June 2, 2023, 7:00am UTC](https://meta.discourse.org/t/search-user-by-associated-account-easier-way/266970 "2023-06-02T07:00:54Z")
Hi folks, Does anyone know of an easier, non-technical, non-sql way of searching for a user based on their Associated Accounts? I helped set up a Discourse server that is connected to a Patreon Account, however customer… --- ## [Revive a topic without replying?](https://meta.discourse.org/t/revive-a-topic-without-replying/263805)
**Author:** [@leopedrini](https://meta.discourse.org/u/leopedrini)\ **Replies:** 7\ **Last updated:** [June 1, 2023, 9:17pm UTC](https://meta.discourse.org/t/revive-a-topic-without-replying/263805 "2023-06-01T21:17:24Z")
Hello, Is there a way to revive a topic (bump the topic to the top of its list) without notifying everyone previously involved in the conversation? I use a “workaround”: add a reply (with some text like “Test up topic”… --- ## [How Check and Fix Broken Links?](https://meta.discourse.org/t/how-check-and-fix-broken-links/255338)
**Author:** [@kevin0425](https://meta.discourse.org/u/kevin0425)\ **Replies:** 13\ **Last updated:** [June 1, 2023, 8:29pm UTC](https://meta.discourse.org/t/how-check-and-fix-broken-links/255338 "2023-06-01T20:29:29Z")
Is there any possible way to identify broken links and fix it at the same time? --- ## [Different staff for categories](https://meta.discourse.org/t/different-staff-for-categories/266880)
**Author:** [@Sébastien\_Uyttenhoe1](https://meta.discourse.org/u/S%C3%A9bastien_Uyttenhoe1)\ **Replies:** 3\ **Last updated:** [June 1, 2023, 1:52pm UTC](https://meta.discourse.org/t/different-staff-for-categories/266880 "2023-06-01T13:52:05Z")
Hello, I’d like to know if it’s possible to create subcategories into Staff users ? In a same forum, I’d like to have different people to approve subscription. A group of staff for a specific category or a group of cate… --- ## [Gif icon not displaying and showing error](https://meta.discourse.org/t/gif-icon-not-displaying-and-showing-error/266873)
**Author:** [@kodred](https://meta.discourse.org/u/kodred)\ **Replies:** 24\ **Last updated:** [June 1, 2023, 11:28am UTC](https://meta.discourse.org/t/gif-icon-not-displaying-and-showing-error/266873 "2023-06-01T11:28:03Z")
Hi everyone. My GIF icon disappears anytime I set uploads to S3: enable s3 uploads. If I turn uploads to S3 off, the GIF icon reappears in the editor. I’d appreciate some help fixing this. --- ## [Job exception: DistributedMutex::MaximumAttemptsExceeded](https://meta.discourse.org/t/job-exception-distributedmutex-maximumattemptsexceeded/256817)
**Author:** [@kinetiksoft](https://meta.discourse.org/u/kinetiksoft)\ **Replies:** 3\ **Last updated:** [June 1, 2023, 11:09am UTC](https://meta.discourse.org/t/job-exception-distributedmutex-maximumattemptsexceeded/256817 "2023-06-01T11:09:30Z")
Hi, We keep seeing these error notices in our forum logs. Should we worry about it or/and adjust any settings? ▶ backtrace ▶ env --- ## [How do you navigate to the /tags list through the UI?](https://meta.discourse.org/t/how-do-you-navigate-to-the-tags-list-through-the-ui/246807)
**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\ **Replies:** 6\ **Last updated:** [June 1, 2023, 10:52am UTC](https://meta.discourse.org/t/how-do-you-navigate-to-the-tags-list-through-the-ui/246807 "2023-06-01T10:52:24Z")
Before the redesigned sidebar the hamburger menu on the right had the options for Users, Groups, Tags, etc but now for the life of me I absolutely can’t figure out how to navigate to it from anywhere the main forum, admi… --- ## [Cannot convert a public topic to a PM - says Incorrect Topic Allowed Users](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913)
**Author:** [@meglio](https://meta.discourse.org/u/meglio)\ **Replies:** 2\ **Last updated:** [October 2, 2019, 8:45pm UTC](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913 "2019-10-02T20:45:18Z")
I can successfully convert some public topics to PM, but not all of them - because for some topics it says incorrect topic allowed users. What might be wrong and how to fix it? --- ## [Is there any AI at the core of standard Discourse?](https://meta.discourse.org/t/is-there-any-ai-at-the-core-of-standard-discourse/266386)
**Author:** [@agemo](https://meta.discourse.org/u/agemo)\ **Replies:** 15\ **Last updated:** [May 31, 2023, 9:48pm UTC](https://meta.discourse.org/t/is-there-any-ai-at-the-core-of-standard-discourse/266386 "2023-05-31T21:48:02Z")
The throwing of caution to the wind wild abandon integration into everything and anything of chatGPT is beyond a cause for immense concern. There is a question that as an admin it is important to know being is there an… --- ## [How to reserve full name like reserved username?](https://meta.discourse.org/t/how-to-reserve-full-name-like-reserved-username/266407)
**Author:** [@th21](https://meta.discourse.org/u/th21)\ **Replies:** 5\ **Last updated:** [May 31, 2023, 9:37pm UTC](https://meta.discourse.org/t/how-to-reserve-full-name-like-reserved-username/266407 "2023-05-31T21:37:21Z")
I find the user can still set some names like admin as their full name (not username), is there a way that I can disallow this? --- ## [Avatar replacement](https://meta.discourse.org/t/avatar-replacement/266770)
**Author:** [@olivier\_beyler](https://meta.discourse.org/u/olivier_beyler)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 7:21pm UTC](https://meta.discourse.org/t/avatar-replacement/266770 "2023-05-31T19:21:58Z")
When we add a smiley :smiley: on a new post on my own discourse forum : the image is replaced by :slight\_smile: Does I need to add some config to change the “127.0.0.1” to the real host name ? --- ## [How do I move the discourse installed server to another server without loss?](https://meta.discourse.org/t/how-do-i-move-the-discourse-installed-server-to-another-server-without-loss/266636)
**Author:** [@Wleksion](https://meta.discourse.org/u/Wleksion)\ **Replies:** 4\ **Last updated:** [May 31, 2023, 9:33am UTC](https://meta.discourse.org/t/how-do-i-move-the-discourse-installed-server-to-another-server-without-loss/266636 "2023-05-31T09:33:50Z")
How do I move the discourse installed server to another server without loss? --- ## [Staff access without being a moderator or an admin](https://meta.discourse.org/t/staff-access-without-being-a-moderator-or-an-admin/266635)
**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\ **Replies:** 1\ **Last updated:** [May 30, 2023, 6:37pm UTC](https://meta.discourse.org/t/staff-access-without-being-a-moderator-or-an-admin/266635 "2023-05-30T18:37:34Z")
Is there a way to admit people to the staff category without making them an admin or a moderator? We’d like our executive director (and possibly other employees) to have staff access, but she doesn’t need to deal with m… [Previous page](https://meta.discourse.org/c/support/6.md?page=168&status=open) [Next page](https://meta.discourse.org/c/support/6.md?page=170&status=open)