# Support **URL:** https://meta.discourse.org/c/support/6.md?page=177 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 178 --- ## [Users don't get confirmation e-mail](https://meta.discourse.org/t/users-dont-get-confirmation-e-mail/316179)
**Author:** [@Elena\_me](https://meta.discourse.org/u/Elena_me)\ **Replies:** 13\ **Last updated:** [July 14, 2024, 11:12am UTC](https://meta.discourse.org/t/users-dont-get-confirmation-e-mail/316179 "2024-07-14T11:12:35Z")
Hello dear support team! New users don’t get confirmation e-mail. Could you please assist me with solving this problem. Thank you in advance --- ## [Watching tags in specific categories](https://meta.discourse.org/t/watching-tags-in-specific-categories/150899)
**Author:** [@tomwrench](https://meta.discourse.org/u/tomwrench)\ **Replies:** 1\ **Last updated:** [May 9, 2020, 6:48pm UTC](https://meta.discourse.org/t/watching-tags-in-specific-categories/150899 "2020-05-09T18:48:44Z")
Is it possible for users to watch/track tags in a specific category? For example, tag x in category 1 is relevant to them, but the same tag x in category 2 is not. They only want to watch tag x when it’s used in categor… --- ## [No user PM access](https://meta.discourse.org/t/no-user-pm-access/316079)
**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\ **Replies:** 19\ **Last updated:** [July 13, 2024, 5:04pm UTC](https://meta.discourse.org/t/no-user-pm-access/316079 "2024-07-13T17:04:54Z")
Priority/Severity: I consider this high Platform: Windows Desktop Description: Two new test accounts have no way to get to or create PM’s My admin account email navigation drop down and summary page Test ac… --- ## [Automatic AI image caption setting not saved](https://meta.discourse.org/t/automatic-ai-image-caption-setting-not-saved/311223)
**Author:** [@Don](https://meta.discourse.org/u/Don)\ **Replies:** 10\ **Last updated:** [July 13, 2024, 1:11pm UTC](https://meta.discourse.org/t/automatic-ai-image-caption-setting-not-saved/311223 "2024-07-13T13:11:25Z")
Hello :waving\_hand: I’ve tried to set up the automatic AI image caption and it seems the settings not saved. When I click the Enable button on modal it seems works until I reload the page. Then when I go to the setting … --- ## [Permissions for uploads folder?](https://meta.discourse.org/t/permissions-for-uploads-folder/316120)
**Author:** [@lega4](https://meta.discourse.org/u/lega4)\ **Replies:** 15\ **Last updated:** [July 13, 2024, 11:39am UTC](https://meta.discourse.org/t/permissions-for-uploads-folder/316120 "2024-07-13T11:39:48Z")
First I tried to run Discourse with semi-default settings and it worked quite fine, I was able to upload files as well as do other stuff. Then I realized the path in app.yml was /var/discourse and I updated it to /var/w… --- ## ["Resetting topic counters" takes forever and crashes](https://meta.discourse.org/t/resetting-topic-counters-takes-forever-and-crashes/316158)
**Author:** [@lega4](https://meta.discourse.org/u/lega4)\ **Replies:** 1\ **Last updated:** [July 13, 2024, 10:21am UTC](https://meta.discourse.org/t/resetting-topic-counters-takes-forever-and-crashes/316158 "2024-07-13T10:21:12Z")
I was just about to finish migration (~50k users, ~300k posts, ~100k PMs). While the data migration worked ~okay, the scripts are getting stuck on “resetting topic counters” step. Last time it even crashed on “postgre n… --- ## [‘Critical updates’ but there are none?](https://meta.discourse.org/t/critical-updates-but-there-are-none/316153)
**Author:** [@lawmixeraintalive](https://meta.discourse.org/u/lawmixeraintalive)\ **Replies:** 1\ **Last updated:** [July 12, 2024, 11:08pm UTC](https://meta.discourse.org/t/critical-updates-but-there-are-none/316153 "2024-07-12T23:08:47Z")
When I updated to the recent docker\_manager, it broke my updater and it says that I have “critical updates available” but I have none? --- ## [Since 3.2.1 I get 500 Errors on every action](https://meta.discourse.org/t/since-3-2-1-i-get-500-errors-on-every-action/315211)
**Author:** [@XCS](https://meta.discourse.org/u/XCS)\ **Replies:** 5\ **Last updated:** [July 12, 2024, 8:13pm UTC](https://meta.discourse.org/t/since-3-2-1-i-get-500-errors-on-every-action/315211 "2024-07-12T20:13:53Z")
With 3.2.3 I get this (when I try to post a topic, edit one, approve posts, etc.) 2024-07-06T00:39:23.066901838Z NoMethodError (undefined method \`trusted\_users\_can\_edit\_others?’ for SiteSetting:Class) I also get this… --- ## [Publishing posts from fake users](https://meta.discourse.org/t/publishing-posts-from-fake-users/314547)
**Author:** [@Andry\_Osminin](https://meta.discourse.org/u/Andry_Osminin)\ **Replies:** 16\ **Last updated:** [July 12, 2024, 6:40pm UTC](https://meta.discourse.org/t/publishing-posts-from-fake-users/314547 "2024-07-12T18:40:26Z")
Hello everyone, please tell me. After creating forums, as a rule, at first there are no users, so the creators often resort to writing posts and replies to them themselves. Is there a plugin that helps organize this? … --- ## [Kernel needs upgrading but that's not an option right now](https://meta.discourse.org/t/kernel-needs-upgrading-but-thats-not-an-option-right-now/269419)
**Author:** [@CleoQc](https://meta.discourse.org/u/CleoQc)\ **Replies:** 3\ **Last updated:** [July 12, 2024, 6:24pm UTC](https://meta.discourse.org/t/kernel-needs-upgrading-but-thats-not-an-option-right-now/269419 "2024-07-12T18:24:37Z")
I am in charge of support for a legacy forum. Once a year SSL certificates need upgrading and I follow a recipe that was handed to me by the previous admin. The last step is ./launcher rebuild app This year it download… --- ## [Can't upload photo to post](https://meta.discourse.org/t/cant-upload-photo-to-post/314638)
**Author:** [@mikaac](https://meta.discourse.org/u/mikaac)\ **Replies:** 8\ **Last updated:** [July 12, 2024, 2:34pm UTC](https://meta.discourse.org/t/cant-upload-photo-to-post/314638 "2024-07-12T14:34:18Z")
Admins and customers are experiencing this same issue of being unable to upload a photo to a post. We cleared cache and browsing data, tried an incognito window, logged out and logged back in, tried making the file smal… --- ## [Staff who can access user info including emails](https://meta.discourse.org/t/staff-who-can-access-user-info-including-emails/316055)
**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\ **Replies:** 6\ **Last updated:** [July 12, 2024, 1:54pm UTC](https://meta.discourse.org/t/staff-who-can-access-user-info-including-emails/316055 "2024-07-12T13:54:19Z")
i want to have one group on my site which have all the permission a staff has. and addition to this it can user info including emails. Any help would be appreciated --- ## [Emeritus profile in discourse](https://meta.discourse.org/t/emeritus-profile-in-discourse/316050)
**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\ **Replies:** 1\ **Last updated:** [July 12, 2024, 1:52pm UTC](https://meta.discourse.org/t/emeritus-profile-in-discourse/316050 "2024-07-12T13:52:47Z")
Can anyone explain how Discourse handles staff profiles after a staff member leaves the organization? The posts made by the staff should remain, but they should no longer have access to anything. I need to name this prof… --- ## [Hiding suspension status from everyone](https://meta.discourse.org/t/hiding-suspension-status-from-everyone/315905)
**Author:** [@Zain\_Ali\_Behzaad](https://meta.discourse.org/u/Zain_Ali_Behzaad)\ **Replies:** 4\ **Last updated:** [July 12, 2024, 4:45am UTC](https://meta.discourse.org/t/hiding-suspension-status-from-everyone/315905 "2024-07-12T04:45:33Z")
When a user is suspended, anyone can click on their profile and see that they are suspended. Is it possible that when someone is suspended, their suspension status is not shown to non mods and admins? Also if possible, c… --- ## [Private forum stuck on loading screen](https://meta.discourse.org/t/private-forum-stuck-on-loading-screen/314703)
**Author:** [@augustinecicc](https://meta.discourse.org/u/augustinecicc)\ **Replies:** 6\ **Last updated:** [July 11, 2024, 11:21pm UTC](https://meta.discourse.org/t/private-forum-stuck-on-loading-screen/314703 "2024-07-11T23:21:36Z")
It’s been a while that our Discourse has been stuck on the loading screen and I finally found a search term that comes up with some help. However following advice in My forum is stuck on the loading screen I’ve tried to … --- ## [Searching for "tags = none" is possible in the "Category filter" view, but not the "search" view](https://meta.discourse.org/t/searching-for-tags-none-is-possible-in-the-category-filter-view-but-not-the-search-view/315998)
**Author:** [@someuser](https://meta.discourse.org/u/someuser)\ **Replies:** 3\ **Last updated:** [July 11, 2024, 10:48pm UTC](https://meta.discourse.org/t/searching-for-tags-none-is-possible-in-the-category-filter-view-but-not-the-search-view/315998 "2024-07-11T22:48:11Z")
You can see our issue here. We try to tag all our threads with multiple tags to have perfect searchability and possibility for future auto-close etc. We want to find untagged posts and tag them. In the search field,… --- ## [How does uninstalling the Subscriptions plugin affect Stripe billing?](https://meta.discourse.org/t/how-does-uninstalling-the-subscriptions-plugin-affect-stripe-billing/316012)
**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\ **Replies:** 3\ **Last updated:** [May 20, 2024, 11:12pm UTC](https://meta.discourse.org/t/how-does-uninstalling-the-subscriptions-plugin-affect-stripe-billing/316012 "2024-05-20T23:12:25Z")
Can you elaborate on this, it’s not clear - when you say uninstall this plugin, what exactly does that mean? Does that mean remove it from app.yml, rebuild and then take the site offline? If the site is offline, then p… --- ## [Subscriptions: Style the campaign banner, bump subscribers to a trust level](https://meta.discourse.org/t/subscriptions-style-the-campaign-banner-bump-subscribers-to-a-trust-level/316010)
**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\ **Replies:** 10\ **Last updated:** [May 18, 2024, 10:18am UTC](https://meta.discourse.org/t/subscriptions-style-the-campaign-banner-bump-subscribers-to-a-trust-level/316010 "2024-05-18T10:18:11Z")
Is there instructions somewhere to modify the looks of the banner? Also, when I click add to sidebar nothing happens, ideally I’d just like a simple text link here One final thing I’ve not figured out is where … --- ## [Can Subscriptions use something other then Stripe?](https://meta.discourse.org/t/can-subscriptions-use-something-other-then-stripe/293954)
**Author:** [@kinetiksoft](https://meta.discourse.org/u/kinetiksoft)\ **Replies:** 11\ **Last updated:** [April 14, 2024, 7:11pm UTC](https://meta.discourse.org/t/can-subscriptions-use-something-other-then-stripe/293954 "2024-04-14T19:11:45Z")
Hello everyone, Just wondering if somebody knows examples of Discourse instances with Subscription plugin using non-Stripe solutions? Stripe is well-known, but very limiting payment system in terms of content which can… --- ## [Confirmation email link (after change) is broken ("Oops!") due to bad email customization](https://meta.discourse.org/t/confirmation-email-link-after-change-is-broken-oops-due-to-bad-email-customization/140135)
**Author:** [@dylanh724](https://meta.discourse.org/u/dylanh724)\ **Replies:** 17\ **Last updated:** [July 11, 2024, 6:48pm UTC](https://meta.discourse.org/t/confirmation-email-link-after-change-is-broken-oops-due-to-bad-email-customization/140135 "2024-07-11T18:48:48Z")
This seems to only happen if the email is changed. Eg, https://forum.{mySite}.com/u/{user}/preferences/email User successfully receives confirmation email User clicks link User gets err: “Oops! Page not found or priva… --- ## [Images not loading after merge even when file exists and Upload model exists](https://meta.discourse.org/t/images-not-loading-after-merge-even-when-file-exists-and-upload-model-exists/314851)
**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Replies:** 3\ **Last updated:** [July 11, 2024, 4:47pm UTC](https://meta.discourse.org/t/images-not-loading-after-merge-even-when-file-exists-and-upload-model-exists/314851 "2024-07-11T16:47:16Z")
I used Merge two Discourse sites into one and it mostly worked, but images from the second site aren’t showing. I can do something like this: p=Post.find\_by(topic\_id: 222435, post\_number: 11) short\_url=p.raw.match(/(up… --- ## [Migrating vBulletin 5 database - Import attachments errors about attachment extension](https://meta.discourse.org/t/migrating-vbulletin-5-database-import-attachments-errors-about-attachment-extension/315235)
**Author:** [@Mubasher112](https://meta.discourse.org/u/Mubasher112)\ **Replies:** 18\ **Last updated:** [July 11, 2024, 1:34pm UTC](https://meta.discourse.org/t/migrating-vbulletin-5-database-import-attachments-errors-about-attachment-extension/315235 "2024-07-11T13:34:05Z")
I’ve successfully imported my vBulletin 5 forum into Discourse. While the overall import script works fine, I’m encountering errors when importing attachments. The attachments are stored in my database and include the fo… --- ## [Limited post edit options - bullet list / poll etc missing](https://meta.discourse.org/t/limited-post-edit-options-bullet-list-poll-etc-missing/315913)
**Author:** [@Mark\_Britton](https://meta.discourse.org/u/Mark_Britton)\ **Replies:** 5\ **Last updated:** [July 11, 2024, 12:34pm UTC](https://meta.discourse.org/t/limited-post-edit-options-bullet-list-poll-etc-missing/315913 "2024-07-11T12:34:37Z")
My post editing options are limited (compared to certain other colleagues who have more, including the gear icon). Mine looks like this: . This came to mind as someone could write a bulleted list and someone couldn’t. … --- ## [Cloudflare cookie: CF\_Authorization](https://meta.discourse.org/t/cloudflare-cookie-cf-authorization/315893)
**Author:** [@Celso\_Teixeira](https://meta.discourse.org/u/Celso_Teixeira)\ **Replies:** 8\ **Last updated:** [July 11, 2024, 12:09pm UTC](https://meta.discourse.org/t/cloudflare-cookie-cf-authorization/315893 "2024-07-11T12:09:37Z")
When the authorisation cookies expire (CF\_Authorization) it redirects the user to a generic error page. Image bellow The expected behaviour is to show the refresh pop-up page. that happens when the Discourse \_t cooki… --- ## [Docker-less production install](https://meta.discourse.org/t/docker-less-production-install/315748)
**Author:** [@gambhir-makwana](https://meta.discourse.org/u/gambhir-makwana)\ **Replies:** 7\ **Last updated:** [July 11, 2024, 12:04pm UTC](https://meta.discourse.org/t/docker-less-production-install/315748 "2024-07-11T12:04:45Z")
Hello I have successfully configured a local environment, but I am having trouble deploying the “discourse” application on a Digital Ocean server. I tried to run the below command on a server Command: DISCOURSE\_HOSTNA… --- ## [Discourse, SSO and Microsoft Azure](https://meta.discourse.org/t/discourse-sso-and-microsoft-azure/315002)
**Author:** [@honzao](https://meta.discourse.org/u/honzao)\ **Replies:** 1\ **Last updated:** [July 11, 2024, 11:49am UTC](https://meta.discourse.org/t/discourse-sso-and-microsoft-azure/315002 "2024-07-11T11:49:06Z")
Hello, I am trying to make working SSO for our Discourse instance using this plugin - GitHub - discourse/discourse-oauth2-basic: A basic OAuth2 plugin for use with Discourse · GitHub JSON User Endpoint is what is block… --- ## [The problem I encountered during the installation process was "unknown arch detected"](https://meta.discourse.org/t/the-problem-i-encountered-during-the-installation-process-was-unknown-arch-detected/315777)
**Author:** [@OrStudio](https://meta.discourse.org/u/OrStudio)\ **Replies:** 4\ **Last updated:** [July 11, 2024, 9:53am UTC](https://meta.discourse.org/t/the-problem-i-encountered-during-the-installation-process-was-unknown-arch-detected/315777 "2024-07-11T09:53:08Z")
I encountered the problem “ERROR: unknown arch detected.” during the installation process. I spent more than a month searching for answers on the Internet, but I haven’t found a similar problem yet. I hope someone can he… --- ## [Error during bootstrap (install)](https://meta.discourse.org/t/error-during-bootstrap-install/315826)
**Author:** [@Matko\_Gregorović](https://meta.discourse.org/u/Matko_Gregorovi%C4%87)\ **Replies:** 4\ **Last updated:** [July 11, 2024, 1:07am UTC](https://meta.discourse.org/t/error-during-bootstrap-install/315826 "2024-07-11T01:07:46Z")
Random shutdown during bootstrap. I was doing the bootstrap and then after a while of it happening it did this, just basically stopped and shut down with no error. I tried using launcher start app but it says that it’s a… --- ## [My journey into a massive posts rebake job](https://meta.discourse.org/t/my-journey-into-a-massive-posts-rebake-job/84816)
**Author:** [@bartv](https://meta.discourse.org/u/bartv)\ **Replies:** 35\ **Last updated:** [July 10, 2024, 11:56pm UTC](https://meta.discourse.org/t/my-journey-into-a-massive-posts-rebake-job/84816 "2024-07-10T23:56:52Z")
I’m continuing this conversation from ‘Rebuild HTML for entire topic’ as my experiments are going into quite another direction and I thought there might be value in sharing my thoughts and results as I go along. My situ… --- ## [Add mailto link to notifications footer?](https://meta.discourse.org/t/add-mailto-link-to-notifications-footer/315652)
**Author:** [@kwest](https://meta.discourse.org/u/kwest)\ **Replies:** 5\ **Last updated:** [July 10, 2024, 10:01pm UTC](https://meta.discourse.org/t/add-mailto-link-to-notifications-footer/315652 "2024-07-10T22:01:17Z")
Is it possible to add a link to the footer letting readers reply to the original poster directly by email ? I used the extremely helpful sample code at Customize email notification footer with links to reply privately … [Previous page](https://meta.discourse.org/c/support/6.md?page=176) [Next page](https://meta.discourse.org/c/support/6.md?page=178)