# Support **URL:** https://meta.discourse.org/c/support/6.md?page=179 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 180 --- ## [Can’t reply to a chat message to create a thread](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439)
**Author:** [@JoseDB](https://meta.discourse.org/u/JoseDB)\ **Replies:** 3\ **Last updated:** [July 8, 2024, 4:08pm UTC](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439 "2024-07-08T16:08:06Z")
When browsing on mobile or in the Discourse Hub app I can’t reply to a chat message in order to create a thread. Single press on a message brings up no menu (switching to request desktop mode fixes this, but can’t do th… --- ## [How does discourse.org handle backup on the $100/month Standard pricing tier?](https://meta.discourse.org/t/how-does-discourse-org-handle-backup-on-the-100-month-standard-pricing-tier/314776)
**Author:** [@exlabs](https://meta.discourse.org/u/exlabs)\ **Replies:** 2\ **Last updated:** [July 8, 2024, 2:15pm UTC](https://meta.discourse.org/t/how-does-discourse-org-handle-backup-on-the-100-month-standard-pricing-tier/314776 "2024-07-08T14:15:37Z")
I’m considering the Standard pricing tier, but I cannot find any information regarding how backups are handled? Do I need to manually configure backups or is this handled transparently? --- ## [Disable users posting links, based on user level](https://meta.discourse.org/t/disable-users-posting-links-based-on-user-level/315424)
**Author:** [@losh11](https://meta.discourse.org/u/losh11)\ **Replies:** 1\ **Last updated:** [July 8, 2024, 2:13pm UTC](https://meta.discourse.org/t/disable-users-posting-links-based-on-user-level/315424 "2024-07-08T14:13:43Z")
Our Discourse site has lots of bots replying to user posts telling them to contact ‘live support’ etc. We want to stop this. However scammers are able to create accounts easily, and our spam filter doesn’t pick this up. … --- ## [Accidentally Deleted Tag - Can It Be Restored?](https://meta.discourse.org/t/accidentally-deleted-tag-can-it-be-restored/315392)
**Author:** [@scavin](https://meta.discourse.org/u/scavin)\ **Replies:** 1\ **Last updated:** [July 8, 2024, 10:05am UTC](https://meta.discourse.org/t/accidentally-deleted-tag-can-it-be-restored/315392 "2024-07-08T10:05:59Z")
I accidentally deleted a tag that many posts were using. Is it still possible to restore this tag?" --- ## [Latest/Hot/Top - what about Best/Popular? Request for automatic selection](https://meta.discourse.org/t/latest-hot-top-what-about-best-popular-request-for-automatic-selection/315230)
**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\ **Replies:** 3\ **Last updated:** [July 7, 2024, 8:47pm UTC](https://meta.discourse.org/t/latest-hot-top-what-about-best-popular-request-for-automatic-selection/315230 "2024-07-07T20:47:25Z")
Most topics on my forum are a substantial head post with some conversation in the comments. I’d like to be able to see those topics where the head post has the most likes - for want of a better name, call it “Best”, or m… --- ## [Empty / blank site after upgrade](https://meta.discourse.org/t/empty-blank-site-after-upgrade/315244)
**Author:** [@frold](https://meta.discourse.org/u/frold)\ **Replies:** 5\ **Last updated:** [July 7, 2024, 7:34pm UTC](https://meta.discourse.org/t/empty-blank-site-after-upgrade/315244 "2024-07-07T19:34:21Z")
I have an issue when I have a blank page after upgrade At first i work, and then after at few minutes it turns blank. What can I do to solve it? or find the reason? Admin blank as well --- ## [ReadTimeout error (No solution)](https://meta.discourse.org/t/readtimeout-error-no-solution/315322)
**Author:** [@Inspector](https://meta.discourse.org/u/Inspector)\ **Replies:** 1\ **Last updated:** [July 7, 2024, 2:56pm UTC](https://meta.discourse.org/t/readtimeout-error-no-solution/315322 "2024-07-07T14:56:40Z")
So after I got the discourse forum on my server I tried creating an account with the preset emails that I put in the install. I tried using 3 emails with no success. My provider SMTP works, I have used it with thunderbir… --- ## [Running multiple things on the same sever as my Pi (where Discourse is hosted)?](https://meta.discourse.org/t/running-multiple-things-on-the-same-sever-as-my-pi-where-discourse-is-hosted/315280)
**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\ **Replies:** 6\ **Last updated:** [July 7, 2024, 10:56am UTC](https://meta.discourse.org/t/running-multiple-things-on-the-same-sever-as-my-pi-where-discourse-is-hosted/315280 "2024-07-07T10:56:09Z")
So, I plan to run other things on the same sever as my Pi, which will run Discourse. If I run more Discourse forums on the same Pi, how can I separate them to ensure that they don’t mess with each other? If I run other … --- ## [Need to find correct robots.txt and sitemap.xml](https://meta.discourse.org/t/need-to-find-correct-robots-txt-and-sitemap-xml/315245)
**Author:** [@gbsky](https://meta.discourse.org/u/gbsky)\ **Replies:** 4\ **Last updated:** [July 7, 2024, 5:42am UTC](https://meta.discourse.org/t/need-to-find-correct-robots-txt-and-sitemap-xml/315245 "2024-07-07T05:42:24Z")
I recently set up Discourse using the one-click installation on DigitalOcean. Everything works fine but when started to setup seo things like robots.txt and sitemap.xml i cant find or locate the exact file which i am vi… --- ## [I want to increase post words limit on digital ocean based discourse instance](https://meta.discourse.org/t/i-want-to-increase-post-words-limit-on-digital-ocean-based-discourse-instance/315086)
**Author:** [@gbsky](https://meta.discourse.org/u/gbsky)\ **Replies:** 4\ **Last updated:** [July 6, 2024, 4:52pm UTC](https://meta.discourse.org/t/i-want-to-increase-post-words-limit-on-digital-ocean-based-discourse-instance/315086 "2024-07-06T16:52:26Z")
i want to increase post words limit on digital ocean based discourse instance cant find site setting file in vps anywhere via ssh but able to install plugin and installed override plugin but even that plugin in dashboa… --- ## [Forum gone haywire - possibly after upgrade](https://meta.discourse.org/t/forum-gone-haywire-possibly-after-upgrade/315146)
**Author:** [@packman](https://meta.discourse.org/u/packman)\ **Replies:** 7\ **Last updated:** [July 6, 2024, 11:07am UTC](https://meta.discourse.org/t/forum-gone-haywire-possibly-after-upgrade/315146 "2024-07-06T11:07:01Z")
Long post… A couple of days ago I migrated my forum to a new server. The migration went well and users were able to log in and use it as normal. However, after 2-3 hours logged in users found that they were unable to us… --- ## [Inability to Vote in a poll with a screenreader](https://meta.discourse.org/t/inability-to-vote-in-a-poll-with-a-screenreader/295214)
**Author:** [@Heather13](https://meta.discourse.org/u/Heather13)\ **Replies:** 10\ **Last updated:** [July 6, 2024, 10:31am UTC](https://meta.discourse.org/t/inability-to-vote-in-a-poll-with-a-screenreader/295214 "2024-07-06T10:31:03Z")
Hello all - I have a few members in my community who are blind and use screen readers. Every 10 weeks we post a voting poll to solicit member selection for our next group discussion. I’ve looked through the threads on ac… --- ## [Discourse stopped working all of a sudden](https://meta.discourse.org/t/discourse-stopped-working-all-of-a-sudden/315014)
**Author:** [@Deenius](https://meta.discourse.org/u/Deenius)\ **Replies:** 8\ **Last updated:** [July 6, 2024, 6:22am UTC](https://meta.discourse.org/t/discourse-stopped-working-all-of-a-sudden/315014 "2024-07-06T06:22:49Z")
Hello, My discourse stopped working all of a sudden. I was editing some posts this morning, but about two hours ago, the discourse disappeared. In other words, it’s not accessible. Yesterday, I added a TXT record to D… --- ## [Search doesn't behave as I would expect](https://meta.discourse.org/t/search-doesnt-behave-as-i-would-expect/232406)
**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\ **Replies:** 2\ **Last updated:** [July 6, 2024, 4:06am UTC](https://meta.discourse.org/t/search-doesnt-behave-as-i-would-expect/232406 "2024-07-06T04:06:11Z")
I used to always find what I needed with one query. But recently I kinda have to think, “what do I search to find what I need” for the second or third search query. Like the example below, I search for Discord and expec… --- ## [I cannot figure out how to delete a topic as an admin](https://meta.discourse.org/t/i-cannot-figure-out-how-to-delete-a-topic-as-an-admin/315041)
**Author:** [@eipe2955](https://meta.discourse.org/u/eipe2955)\ **Replies:** 3\ **Last updated:** [July 5, 2024, 10:25pm UTC](https://meta.discourse.org/t/i-cannot-figure-out-how-to-delete-a-topic-as-an-admin/315041 "2024-07-05T22:25:28Z")
Hi, I am setting up a Discourse forum for the first time. I just created some dummy categories and topics just to explore how it looks like, but I cannot figure out how to delete a topic. Where is the button? I have se… --- ## [Apple Music oneboxes not working on my site?](https://meta.discourse.org/t/apple-music-oneboxes-not-working-on-my-site/150609)
**Author:** [@Jason\_Rybka](https://meta.discourse.org/u/Jason_Rybka)\ **Replies:** 3\ **Last updated:** [May 6, 2020, 3:19pm UTC](https://meta.discourse.org/t/apple-music-oneboxes-not-working-on-my-site/150609 "2020-05-06T15:19:45Z")
Currently listening to: One of my threads on my site deals with the topic of music, so… On my site this just appears as a standard link, more like this: https://music.apple.com/us/album/dystopia/1043547823 My quest… --- ## [Are forums hosted by Discourse using a local instance of LibreTranslate?](https://meta.discourse.org/t/are-forums-hosted-by-discourse-using-a-local-instance-of-libretranslate/315124)
**Author:** [@Gavin\_Hudson](https://meta.discourse.org/u/Gavin_Hudson)\ **Replies:** 2\ **Last updated:** [July 5, 2024, 9:56pm UTC](https://meta.discourse.org/t/are-forums-hosted-by-discourse-using-a-local-instance-of-libretranslate/315124 "2024-07-05T21:56:45Z")
One of the translation options, LibreTranslate, can be configured to store the text stay local and doing no interaction to external server. My company does not want to send any data to external servers for auto translati… --- ## [How to bulk edit access permission for categories/sub categories?](https://meta.discourse.org/t/how-to-bulk-edit-access-permission-for-categories-sub-categories/305605)
**Author:** [@John\_Vawn](https://meta.discourse.org/u/John_Vawn)\ **Replies:** 1\ **Last updated:** [July 5, 2024, 2:41pm UTC](https://meta.discourse.org/t/how-to-bulk-edit-access-permission-for-categories-sub-categories/305605 "2024-07-05T14:41:28Z")
Hi, I just want to ask if there’s a way to bulk edit security settings for categories/sub categories? I can work with API or console but doing it with UI would be referable. --- ## [Deleting all posts in personal message not working](https://meta.discourse.org/t/deleting-all-posts-in-personal-message-not-working/314953)
**Author:** [@DGForum](https://meta.discourse.org/u/DGForum)\ **Replies:** 13\ **Last updated:** [July 5, 2024, 2:20pm UTC](https://meta.discourse.org/t/deleting-all-posts-in-personal-message-not-working/314953 "2024-07-05T14:20:38Z")
A user has flagged one of their personal message topics to be deleted. It has about 1200 posts in it. The max deletions option is set to 2000. Yet when we select all posts for deletion it says ‘Error please contact yo… --- ## [Can't embed BitChute videos even after whitelisting the url](https://meta.discourse.org/t/cant-embed-bitchute-videos-even-after-whitelisting-the-url/315101)
**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\ **Replies:** 9\ **Last updated:** [July 5, 2024, 2:14pm UTC](https://meta.discourse.org/t/cant-embed-bitchute-videos-even-after-whitelisting-the-url/315101 "2024-07-05T14:14:20Z")
Even after me whitelisting BitChute.com here: When I paste the embedding code in my post (I’m admin), no preview, nothing is shown: I’ve gone thru this meta topic: first-class-support-for-3rd-party-video-services… --- ## [Link to external site remains in forum context somehow](https://meta.discourse.org/t/link-to-external-site-remains-in-forum-context-somehow/315117)
**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\ **Replies:** 4\ **Last updated:** [July 5, 2024, 1:40pm UTC](https://meta.discourse.org/t/link-to-external-site-remains-in-forum-context-somehow/315117 "2024-07-05T13:40:19Z")
A couple of days ago we upgraded to Discourse 3.2 and since then some of our members started experiencing a weird bug and I’m lost at what might be causing this. Sometimes when they leave the forum to our main website a… --- ## [Staged users and new user’s limitations](https://meta.discourse.org/t/staged-users-and-new-user-s-limitations/315109)
**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\ **Replies:** 0\ **Last updated:** [July 5, 2024, 10:48am UTC](https://meta.discourse.org/t/staged-users-and-new-user-s-limitations/315109 "2024-07-05T10:48:46Z")
I’m not totally sure if I just don’t understand how things works or do I have some settings wrong, but I guess my case is part of quite commom practise. I use PMs via email and therefor staged users as a support channel… --- ## [Discourse failing to start due to docker/iptables issue](https://meta.discourse.org/t/discourse-failing-to-start-due-to-docker-iptables-issue/314969)
**Author:** [@Isambard](https://meta.discourse.org/u/Isambard)\ **Replies:** 1\ **Last updated:** [July 5, 2024, 8:56am UTC](https://meta.discourse.org/t/discourse-failing-to-start-due-to-docker-iptables-issue/314969 "2024-07-05T08:56:37Z")
Trying a ./launcher start app and I get the following error: Error response from daemon: driver failed programming external connectivity on endpoint (): (iptables failed: iptables --wait -t filter -A DOCKER ! -i docke… --- ## [Text inside a block quote and code block](https://meta.discourse.org/t/text-inside-a-block-quote-and-code-block/315090)
**Author:** [@user14893](https://meta.discourse.org/u/user14893)\ **Replies:** 1\ **Last updated:** [July 5, 2024, 6:43am UTC](https://meta.discourse.org/t/text-inside-a-block-quote-and-code-block/315090 "2024-07-05T06:43:50Z")
How to make the text inside a block quote and code block unscrollable and remove the copy icon? --- ## [Can I prevent Discourse forums from changing the URL while scrolling?](https://meta.discourse.org/t/can-i-prevent-discourse-forums-from-changing-the-url-while-scrolling/315060)
**Author:** [@Oneechan69](https://meta.discourse.org/u/Oneechan69)\ **Replies:** 1\ **Last updated:** [July 5, 2024, 1:28am UTC](https://meta.discourse.org/t/can-i-prevent-discourse-forums-from-changing-the-url-while-scrolling/315060 "2024-07-05T01:28:56Z")
It clogs up my browsing history, which I actually do look back at. If I want a link to the comment I’m currently looking that, I know how to do so manually. --- ## [Validate Custom User Field for Fediverse Handle](https://meta.discourse.org/t/validate-custom-user-field-for-fediverse-handle/315037)
**Author:** [@cogdog](https://meta.discourse.org/u/cogdog)\ **Replies:** 3\ **Last updated:** [July 5, 2024, 1:01am UTC](https://meta.discourse.org/t/validate-custom-user-field-for-fediverse-handle/315037 "2024-07-05T01:01:55Z")
Yes, I have searched and found one general method for validating the input to a custom user field. My skills here are a bit raw, so hoping for suggestions. We’ve been encouraging people in our education community to inc… --- ## [Error response from daemon: No such container: sed](https://meta.discourse.org/t/error-response-from-daemon-no-such-container-sed/315035)
**Author:** [@Leonardosilva](https://meta.discourse.org/u/Leonardosilva)\ **Replies:** 1\ **Last updated:** [July 4, 2024, 11:12pm UTC](https://meta.discourse.org/t/error-response-from-daemon-no-such-container-sed/315035 "2024-07-04T23:12:54Z")
Could anyone help me with this error --- ## [How did they insert both text and images in an ad like this?](https://meta.discourse.org/t/how-did-they-insert-both-text-and-images-in-an-ad-like-this/315028)
**Author:** [@hoangviet](https://meta.discourse.org/u/hoangviet)\ **Replies:** 2\ **Last updated:** [July 4, 2024, 10:23pm UTC](https://meta.discourse.org/t/how-did-they-insert-both-text-and-images-in-an-ad-like-this/315028 "2024-07-04T22:23:23Z")
https://community.spiceworks.com/latest on the homepage, how did they insert both text and images in an ad like this? Thanks1 --- ## [Does anyone have some suggestions how should I go about investigating Discourse losing old uploads?](https://meta.discourse.org/t/does-anyone-have-some-suggestions-how-should-i-go-about-investigating-discourse-losing-old-uploads/315048)
**Author:** [@MerryMinstrel](https://meta.discourse.org/u/MerryMinstrel)\ **Replies:** 0\ **Last updated:** [July 4, 2024, 9:14pm UTC](https://meta.discourse.org/t/does-anyone-have-some-suggestions-how-should-i-go-about-investigating-discourse-losing-old-uploads/315048 "2024-07-04T21:14:23Z")
Recently in my forum I opened a topic I created in 2015 and to my dismay I noticed that uploaded pictures are gone. I did connect to S3 and checked the file paths, no files to be found. So either files are gone of the pa… --- ## [Update/Rebuild Error Code 1 (3.1.0.beta4 -\> 3.3.0.beta3) - Redis port 6379 related?](https://meta.discourse.org/t/update-rebuild-error-code-1-3-1-0-beta4-3-3-0-beta3-redis-port-6379-related/314985)
**Author:** [@Adwinistrator](https://meta.discourse.org/u/Adwinistrator)\ **Replies:** 4\ **Last updated:** [July 4, 2024, 4:19pm UTC](https://meta.discourse.org/t/update-rebuild-error-code-1-3-1-0-beta4-3-3-0-beta3-redis-port-6379-related/314985 "2024-07-04T16:19:54Z")
Good morning everyone, first post here for myself. Been poorly maintaining a DigitalOcean/Discourse server I inherited a few years back, and just reissued by SSL cert and tried to update/rebuild the app, and had the fol… [Previous page](https://meta.discourse.org/c/support/6.md?page=178) [Next page](https://meta.discourse.org/c/support/6.md?page=180)