# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=179&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 180

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## [Edit or Disable "community" in sidebar menu](https://meta.discourse.org/t/edit-or-disable-community-in-sidebar-menu/257283)

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**Author:** [@MorganCarey](https://meta.discourse.org/u/MorganCarey)\
**Replies:** 8\
**Last updated:** [March 18, 2023, 4:48pm UTC](https://meta.discourse.org/t/edit-or-disable-community-in-sidebar-menu/257283 "2023-03-18T16:48:46Z")

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Already tried search (so overwhelming!) Zoikes! On the new sidebar, is there a way to edit (or disable) what shows up in the “community” dropdown (everything, my posts etc) We don’t really want all the things in there …

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## [Having polled topics only appear if a user wants to see them?](https://meta.discourse.org/t/having-polled-topics-only-appear-if-a-user-wants-to-see-them/285309)

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**Author:** [@Octoberon](https://meta.discourse.org/u/Octoberon)\
**Replies:** 11\
**Last updated:** [March 18, 2023, 3:45pm UTC](https://meta.discourse.org/t/having-polled-topics-only-appear-if-a-user-wants-to-see-them/285309 "2023-03-18T15:45:09Z")

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I have the plugin installed and working. Now I’m trying to get the configuration right for the visibility. Not everyone will be interested in the RSS feed posts so ideally i’d like them not to appear on the user’s homepa…

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## [One-click browser upgrade goes to old URL](https://meta.discourse.org/t/one-click-browser-upgrade-goes-to-old-url/258506)

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**Author:** [@ndemarco](https://meta.discourse.org/u/ndemarco)\
**Replies:** 5\
**Last updated:** [March 17, 2023, 8:05pm UTC](https://meta.discourse.org/t/one-click-browser-upgrade-goes-to-old-url/258506 "2023-03-17T20:05:21Z")

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I moved my Discourse site. One-click browser upgrade now links to the old base URL. Where do I change/fix this parameter?

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## [Akismet vs NetEase?](https://meta.discourse.org/t/akismet-vs-netease/258505)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 3\
**Last updated:** [March 17, 2023, 4:35pm UTC](https://meta.discourse.org/t/akismet-vs-netease/258505 "2023-03-17T16:35:23Z")

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I just rejected another Akismet spam flag (the updated UI looks nice, BTW) and afterward clicked through just to see - once again - if there was anything I could tune to make detection better: Once in the settings I s…

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## [Unable to delete all user's post (error 502)](https://meta.discourse.org/t/unable-to-delete-all-users-post-error-502/258391)

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**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 1\
**Last updated:** [March 17, 2023, 11:08am UTC](https://meta.discourse.org/t/unable-to-delete-all-users-post-error-502/258391 "2023-03-17T11:08:10Z")

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I’ve found this topic reporting the same issue and I believe I’m facing the same situation The user requested their post to be deleted but I’m sure he posted in some megatopic. Since we migrated from vbulleting, megat…

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## [User info keeps loading forever for one special user](https://meta.discourse.org/t/user-info-keeps-loading-forever-for-one-special-user/258430)

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**Author:** [@thoka](https://meta.discourse.org/u/thoka)\
**Replies:** 0\
**Last updated:** [March 16, 2023, 9:42pm UTC](https://meta.discourse.org/t/user-info-keeps-loading-forever-for-one-special-user/258430 "2023-03-16T21:42:07Z")

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I would like to understand how to investigate the fact, that one public personal profile is not loading at our discourse (version 3.1.0.beta2). I am able to access the admin view of this user. Are there pointers to err…

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## [Changing discobot name](https://meta.discourse.org/t/changing-discobot-name/227385)

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**Author:** [@Bobby\_Dobrescu](https://meta.discourse.org/u/Bobby_Dobrescu)\
**Replies:** 11\
**Last updated:** [March 16, 2023, 10:55am UTC](https://meta.discourse.org/t/changing-discobot-name/227385 "2023-03-16T10:55:06Z")

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Is changing discobot’s name broken for anyone else in 2.8.2? I followed these tips, but once I change the name it stops responding. Don’t really know where to start troubleshooting. Thoughts?

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## [Failing rebuild](https://meta.discourse.org/t/failing-rebuild/257842)

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**Author:** [@Ashwani\_K\_Goel](https://meta.discourse.org/u/Ashwani_K_Goel)\
**Replies:** 5\
**Last updated:** [March 13, 2023, 2:44am UTC](https://meta.discourse.org/t/failing-rebuild/257842 "2023-03-13T02:44:43Z")

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I have done everything I could I used to have Ubuntu 14.04 on my server. I upgraded it sequentially to Ubuntu 20.04 Upgraded Ruby to 3.2.0 Updated all Gems, and even run Bundle install successfully after a few tries B…

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## [Seeking help for discourse installation](https://meta.discourse.org/t/seeking-help-for-discourse-installation/258187)

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**Author:** [@Anil\_Gangavarapu](https://meta.discourse.org/u/Anil_Gangavarapu)\
**Replies:** 20\
**Last updated:** [March 15, 2023, 6:51pm UTC](https://meta.discourse.org/t/seeking-help-for-discourse-installation/258187 "2023-03-15T18:51:22Z")

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hello all… I’m new bee here i chose digital ocean discourse image , i go throw to entire installation process which is mentioned in docs, after completing process when i entered my site url , I’m unbale to access for…

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## [WP Discourse 2.4.8: possible bug with excerpt function](https://meta.discourse.org/t/wp-discourse-2-4-8-possible-bug-with-excerpt-function/256793)

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**Author:** [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)\
**Replies:** 6\
**Last updated:** [March 15, 2023, 12:53pm UTC](https://meta.discourse.org/t/wp-discourse-2-4-8-possible-bug-with-excerpt-function/256793 "2023-03-15T12:53:04Z")

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Hi there, I’m using WP Discourse (2.4.8). Under the “Publihsing” tab, I unchecked Publish the full post to Discourse, rather than an excerpt. Publishing posts works and an abbreviated representation is displayed in Disc…

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## [How customizable is the hint that appears when creating a new post?](https://meta.discourse.org/t/how-customizable-is-the-hint-that-appears-when-creating-a-new-post/127259)

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**Author:** [@seanblue](https://meta.discourse.org/u/seanblue)\
**Replies:** 3\
**Last updated:** [March 15, 2023, 7:22am UTC](https://meta.discourse.org/t/how-customizable-is-the-hint-that-appears-when-creating-a-new-post/127259 "2023-03-15T07:22:14Z")

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When you start typing the title for a new topic, sometimes the “your topic is similar to” message appears. Is it possible to have other messages show up there? For example, if the title (or body for that matter) included…

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## [Import Database](https://meta.discourse.org/t/import-database/258144)

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**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 3\
**Last updated:** [March 15, 2023, 2:33am UTC](https://meta.discourse.org/t/import-database/258144 "2023-03-15T02:33:31Z")

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Team, have taken a backup of my site, extracted the contents to my local disk, and drilled down until I have gotten the dump.sql file. Should it be possible to import this is into a local install of PostgrSQL on my wor…

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## [Manually override password](https://meta.discourse.org/t/manually-override-password/258051)

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**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 5\
**Last updated:** [March 14, 2023, 3:06pm UTC](https://meta.discourse.org/t/manually-override-password/258051 "2023-03-14T15:06:05Z")

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I have a user who has supplied a valid email address, and who is (according to the logs) being sent forum mailing list messages with no bounces, but who is not seeing any of these messages directly, or in his junk mail. …

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## [How to check what prevents rake migrate?](https://meta.discourse.org/t/how-to-check-what-prevents-rake-migrate/258047)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 9\
**Last updated:** [March 14, 2023, 2:15pm UTC](https://meta.discourse.org/t/how-to-check-what-prevents-rake-migrate/258047 "2023-03-14T14:15:28Z")

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I’m trying multisite, I have installed the second instance and it works like a charm. But now I just can’t rebuild. The logs shows: warning " \> babel-plugin-debug-macros@0.4.0-pre1" has unmet peer dependency "@babel/co…

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## [Install discourse on localhost in ubuntu](https://meta.discourse.org/t/install-discourse-on-localhost-in-ubuntu/258102)

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**Author:** [@VNS](https://meta.discourse.org/u/VNS)\
**Replies:** 1\
**Last updated:** [March 14, 2023, 1:31pm UTC](https://meta.discourse.org/t/install-discourse-on-localhost-in-ubuntu/258102 "2023-03-14T13:31:20Z")

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Hello Team, I want to install discourse on my local system for my testing, could you please help me, with how to install it on localhost without using any domain?

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## [Translate Wordpress roles to Discourse groups](https://meta.discourse.org/t/translate-wordpress-roles-to-discourse-groups/258073)

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**Author:** [@Golaxo](https://meta.discourse.org/u/Golaxo)\
**Replies:** 1\
**Last updated:** [March 14, 2023, 1:18pm UTC](https://meta.discourse.org/t/translate-wordpress-roles-to-discourse-groups/258073 "2023-03-14T13:18:18Z")

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Thanks for the great plugin, guys! I was wondering that you would add a “roles” functionality to it. I saw that I am not alone with the struggle and maybe it wouldn’t be too much of a development either. It would be gr…

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## [Need help connecting nextcloud with discourse](https://meta.discourse.org/t/need-help-connecting-nextcloud-with-discourse/258100)

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**Author:** [@albjeremias](https://meta.discourse.org/u/albjeremias)\
**Replies:** 0\
**Last updated:** [March 14, 2023, 12:27pm UTC](https://meta.discourse.org/t/need-help-connecting-nextcloud-with-discourse/258100 "2023-03-14T12:27:26Z")

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I’ve been trying this for the last couple years.. was never succesful.. can someone please guide me on how-to make this work? I’ve read all the threads and everything.. and it’s really extra confusing. you can see more d…

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## [How to change the default user status emoji?](https://meta.discourse.org/t/how-to-change-the-default-user-status-emoji/257819)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 2\
**Last updated:** [March 14, 2023, 3:08am UTC](https://meta.discourse.org/t/how-to-change-the-default-user-status-emoji/257819 "2023-03-14T03:08:36Z")

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## [How to activate users after a large import of mbox archives](https://meta.discourse.org/t/how-to-activate-users-after-a-large-import-of-mbox-archives/257903)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 3\
**Last updated:** [March 13, 2023, 10:26pm UTC](https://meta.discourse.org/t/how-to-activate-users-after-a-large-import-of-mbox-archives/257903 "2023-03-13T22:26:25Z")

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So I succeeded in importing 20 years of mbox archives of an existing mailing list thanks to the good instructions on this list. Over the time period in question there are more than 6.5K unique users. They have been creat…

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## [Private discourse and crawling, can it happen?](https://meta.discourse.org/t/private-discourse-and-crawling-can-it-happen/257937)

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**Author:** [@mfrakesSIC](https://meta.discourse.org/u/mfrakesSIC)\
**Replies:** 4\
**Last updated:** [March 13, 2023, 1:23pm UTC](https://meta.discourse.org/t/private-discourse-and-crawling-can-it-happen/257937 "2023-03-13T13:23:41Z")

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Working on a private/log in required discourse and got to wondering if the log in required feature stops bots which I would expect it to do and if so is there was a way to allow bots through anyway?

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## [Problem with WordPress \<\> Discourse SSO for logged in users](https://meta.discourse.org/t/problem-with-wordpress-discourse-sso-for-logged-in-users/257770)

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**Author:** [@smileBeda](https://meta.discourse.org/u/smileBeda)\
**Replies:** 8\
**Last updated:** [March 13, 2023, 8:45am UTC](https://meta.discourse.org/t/problem-with-wordpress-discourse-sso-for-logged-in-users/257770 "2023-03-13T08:45:52Z")

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I am working on a WordPress website that has a Discourse Forum connected to it with approximately 200K users. Using the OAuth Single Sign On - SSO (OAuth client) and WP-Discourse plugins, we connect the posts from WP to…

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## [Use discourse as a commenting system in wordpress but integrate natively (not as an IFRAME)](https://meta.discourse.org/t/use-discourse-as-a-commenting-system-in-wordpress-but-integrate-natively-not-as-an-iframe/257884)

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**Author:** [@Jane\_Jojo](https://meta.discourse.org/u/Jane_Jojo)\
**Replies:** 1\
**Last updated:** [March 12, 2023, 9:38pm UTC](https://meta.discourse.org/t/use-discourse-as-a-commenting-system-in-wordpress-but-integrate-natively-not-as-an-iframe/257884 "2023-03-12T21:38:02Z")

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Context: Been a long-time happy user, but over time I learned that not having an active NATIVE commenting system impacts SEO for food bloggers. With an IFRAME embed, Google does NOT recognize the discourse comment for …

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## [Docker install error :Job exception: end of file reached](https://meta.discourse.org/t/docker-install-error-job-exception-end-of-file-reached/257832)

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**Author:** [@caol](https://meta.discourse.org/u/caol)\
**Replies:** 0\
**Last updated:** [March 12, 2023, 5:20am UTC](https://meta.discourse.org/t/docker-install-error-job-exception-end-of-file-reached/257832 "2023-03-12T05:20:46Z")

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Started POST "/finish-installation/register" for 111.18.132.97 at 2023-03-12 05:01:02 +0000 Processing by FinishInstallationController#register as HTML Parameters: {"authenticity\_token"=\>"uUlFHJ2U1-Gbj-ecBp1Whl\_8kiQro3…

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## [After putting cloudflare on my discourse forum, people's IP disappeared!](https://meta.discourse.org/t/after-putting-cloudflare-on-my-discourse-forum-peoples-ip-disappeared/257811)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 3\
**Last updated:** [March 11, 2023, 10:51pm UTC](https://meta.discourse.org/t/after-putting-cloudflare-on-my-discourse-forum-peoples-ip-disappeared/257811 "2023-03-11T22:51:51Z")

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actually they didn’t disappear, I meant that the original IP disappeared and a fake one appeared

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## [Gmail SMTP Relay Setup not working](https://meta.discourse.org/t/gmail-smtp-relay-setup-not-working/123005)

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**Author:** [@Zacharias\_Kreisvorhe](https://meta.discourse.org/u/Zacharias_Kreisvorhe)\
**Replies:** 6\
**Last updated:** [June 29, 2022, 9:08pm UTC](https://meta.discourse.org/t/gmail-smtp-relay-setup-not-working/123005 "2022-06-29T21:08:02Z")

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Hi Folks, I’ve installed discourse on an Ubuntu 18.04 by this guide (it’s with Ubuntu 16.04, but I think its quite the same): Then I setup the email configuration like here discribed: https://crunchify.com/how-to-set…

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## ["Update failed: The update cannot be installed because some files could not be copied"](https://meta.discourse.org/t/update-failed-the-update-cannot-be-installed-because-some-files-could-not-be-copied/257788)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 6\
**Last updated:** [March 11, 2023, 1:13pm UTC](https://meta.discourse.org/t/update-failed-the-update-cannot-be-installed-because-some-files-could-not-be-copied/257788 "2023-03-11T13:13:36Z")

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Got this error on WP-Discourse latest update: Update failed: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions. I updated 3 other plugins with…

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## [Disabling outgoing email notifications](https://meta.discourse.org/t/disabling-outgoing-email-notifications/38646)

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**Author:** [@John\_Fleming](https://meta.discourse.org/u/John_Fleming)\
**Replies:** 11\
**Last updated:** [March 10, 2023, 11:21pm UTC](https://meta.discourse.org/t/disabling-outgoing-email-notifications/38646 "2023-03-10T23:21:07Z")

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I’m having some trouble understanding the outgoing email options. Basically, I don’t want any outgoing emails to be sent that contain post content (i.e. if someone has replied to a topic) and probably I’d rather nobody g…

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## [URL of the external system avatars service setting changes breaks avatars](https://meta.discourse.org/t/url-of-the-external-system-avatars-service-setting-changes-breaks-avatars/257675)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 4\
**Last updated:** [March 10, 2023, 7:38pm UTC](https://meta.discourse.org/t/url-of-the-external-system-avatars-service-setting-changes-breaks-avatars/257675 "2023-03-10T19:38:54Z")

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Hi In the admin settings, the external system avatars url setting, the URL format used is not being applied to all images. Checking the ‘change history’ shows that the default values is used and no change had been made,…

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## [Can we show all groups to visitors?](https://meta.discourse.org/t/can-we-show-all-groups-to-visitors/257736)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 2\
**Last updated:** [March 10, 2023, 6:28pm UTC](https://meta.discourse.org/t/can-we-show-all-groups-to-visitors/257736 "2023-03-10T18:28:00Z")

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We can’t enable to show trust level groups on our groups-page and it seems to be a feature. There are a reason for that? I mean, we can hide the e-mail but show to visitors our audience and how our forum is going before…

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## [Disable user-selectable avatar flair](https://meta.discourse.org/t/disable-user-selectable-avatar-flair/197332)

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**Author:** [@m4ur1c3](https://meta.discourse.org/u/m4ur1c3)\
**Replies:** 1\
**Last updated:** [March 10, 2023, 6:26pm UTC](https://meta.discourse.org/t/disable-user-selectable-avatar-flair/197332 "2023-03-10T18:26:44Z")

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Is it possible to disable the recently introduced possibility for users to select their avatar flair in the settings? We would like to stay with the automatic assigned flairs based on primary groups only. If not (yet), …

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