# Support **URL:** https://meta.discourse.org/c/support/6.md?page=182 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 183 --- ## [Where can I access support for Discourse?](https://meta.discourse.org/t/where-can-i-access-support-for-discourse/314071)
**Author:** [@Christopher\_Kidd](https://meta.discourse.org/u/Christopher_Kidd)\ **Replies:** 3\ **Last updated:** [June 28, 2024, 12:00pm UTC](https://meta.discourse.org/t/where-can-i-access-support-for-discourse/314071 "2024-06-28T12:00:53Z")
Am I missing something or does Discourse NOT have a link to their support team on their website? --- ## [How do I disable rate limiting from a single IP](https://meta.discourse.org/t/how-do-i-disable-rate-limiting-from-a-single-ip/150271)
**Author:** [@pnoeric](https://meta.discourse.org/u/pnoeric)\ **Replies:** 4\ **Last updated:** [May 4, 2020, 6:35am UTC](https://meta.discourse.org/t/how-do-i-disable-rate-limiting-from-a-single-ip/150271 "2020-05-04T06:35:31Z")
Hi, I’m running into a problem where my main site is calling Discourse a lot (since I use Discourse SSO, and do the double-ignore blocking, and all that)… and hitting rate limits left and right. :frowning: The good news… --- ## [Issue with community page loading](https://meta.discourse.org/t/issue-with-community-page-loading/314148)
**Author:** [@Pixelated](https://meta.discourse.org/u/Pixelated)\ **Replies:** 2\ **Last updated:** [June 28, 2024, 10:14am UTC](https://meta.discourse.org/t/issue-with-community-page-loading/314148 "2024-06-28T10:14:21Z")
Hey all, I’m currently facing an issue with our community page and can’t figure out what the problem is for the life of me. Users aren’t able to navigate (or see much of anything) when accessing the page. Everything is… --- ## [Activity Summary emails not being sent](https://meta.discourse.org/t/activity-summary-emails-not-being-sent/312026)
**Author:** [@Prospleforum](https://meta.discourse.org/u/Prospleforum)\ **Replies:** 15\ **Last updated:** [June 28, 2024, 7:25am UTC](https://meta.discourse.org/t/activity-summary-emails-not-being-sent/312026 "2024-06-28T07:25:08Z")
Hi, digest emails haven’t been sent from my forum and I’m not too sure why. Here are my digest email settings: And when searching “digest” in email logs nothing shows up. If someone could help with this that w… --- ## [Catch up with topic?](https://meta.discourse.org/t/catch-up-with-topic/313250)
**Author:** [@nobrowser](https://meta.discourse.org/u/nobrowser)\ **Replies:** 4\ **Last updated:** [June 28, 2024, 7:11am UTC](https://meta.discourse.org/t/catch-up-with-topic/313250 "2024-06-28T07:11:58Z")
When I’m tracking some very popular topic, it often happens I can’t keep up; posts pile up faster than I can read them. Is there a way to mark all posts in the topic “until now” read, so that next time I enter the topic … --- ## [How to make Custom Header Links visible on page not found](https://meta.discourse.org/t/how-to-make-custom-header-links-visible-on-page-not-found/314114)
**Author:** [@Kushal\_U](https://meta.discourse.org/u/Kushal_U)\ **Replies:** 0\ **Last updated:** [June 28, 2024, 5:18am UTC](https://meta.discourse.org/t/how-to-make-custom-header-links-visible-on-page-not-found/314114 "2024-06-28T05:18:06Z")
The custom links work in other pages, I want them to work even in pages not found. --- ## [Improving quality of search filters in Discourse AI](https://meta.discourse.org/t/improving-quality-of-search-filters-in-discourse-ai/311499)
**Author:** [@aas](https://meta.discourse.org/u/aas)\ **Replies:** 14\ **Last updated:** [June 28, 2024, 12:28am UTC](https://meta.discourse.org/t/improving-quality-of-search-filters-in-discourse-ai/311499 "2024-06-28T00:28:09Z")
Firstly, this is truly incredible - thanks so much! :heart\_eyes: I have a question about a persona I created with these Enabled Commands: Search, Categories, Read, Tags. I have also uploaded a .txt file. My goal with t… --- ## [Lost discourse-encrypt key](https://meta.discourse.org/t/lost-discourse-encrypt-key/313441)
**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\ **Replies:** 6\ **Last updated:** [June 27, 2024, 11:19pm UTC](https://meta.discourse.org/t/lost-discourse-encrypt-key/313441 "2024-06-27T23:19:33Z")
I have a user who lost their encryption key and asked for help, how can I help them to set a new one? --- ## [Cleaning up long running forums](https://meta.discourse.org/t/cleaning-up-long-running-forums/314077)
**Author:** [@Bar\_Smith](https://meta.discourse.org/u/Bar_Smith)\ **Replies:** 0\ **Last updated:** [June 27, 2024, 9:18pm UTC](https://meta.discourse.org/t/cleaning-up-long-running-forums/314077 "2024-06-27T21:18:02Z")
Hello, Our community has been around for close to a decade now and there are a TON of old posts that aren’t relevant or being used anymore. Those old posts are causing us to hit our storage and page view limits (largely… --- ## [Disabling history for public on wiki posts](https://meta.discourse.org/t/disabling-history-for-public-on-wiki-posts/314034)
**Author:** [@Kevin\_Murphy1](https://meta.discourse.org/u/Kevin_Murphy1)\ **Replies:** 1\ **Last updated:** [June 27, 2024, 7:25pm UTC](https://meta.discourse.org/t/disabling-history-for-public-on-wiki-posts/314034 "2024-06-27T19:25:43Z")
We have a lot of wiki posts that are collaboratively maintained by staff, but we would like regular users to not be able to see the history of these posts. I tried disabling the edit history visible to public setting, b… --- ## [Group trust level](https://meta.discourse.org/t/group-trust-level/314024)
**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\ **Replies:** 3\ **Last updated:** [June 27, 2024, 7:16pm UTC](https://meta.discourse.org/t/group-trust-level/314024 "2024-06-27T19:16:25Z")
I created a group that grants TL3: It has 10 members^ Why, then do I only have 2 members at TL3? Is it because I added the TL effect to the group after the members were already in it (so the TL couldn’t be grant… --- ## [How to display new categories for all members?](https://meta.discourse.org/t/how-to-display-new-categories-for-all-members/314011)
**Author:** [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)\ **Replies:** 2\ **Last updated:** [June 27, 2024, 6:27pm UTC](https://meta.discourse.org/t/how-to-display-new-categories-for-all-members/314011 "2024-06-27T18:27:20Z")
Hello everyone, I recently created two new categories on my forum (Design Guides and Giveaway Zone) but a member informed me that these new categories were not visible for him. It seems that he’s not the only one not see… --- ## [Mailhog not receiving Discourse emails](https://meta.discourse.org/t/mailhog-not-receiving-discourse-emails/314004)
**Author:** [@luigi7up](https://meta.discourse.org/u/luigi7up)\ **Replies:** 0\ **Last updated:** [June 27, 2024, 4:05pm UTC](https://meta.discourse.org/t/mailhog-not-receiving-discourse-emails/314004 "2024-06-27T16:05:57Z")
Hello, I’m setting up Discourse on my MacBook (M2) to try it out before hosting it elsewhere. I’ve cloned the repository and configured app.yml to use Mailhog: env: LC\_ALL: en\_US.UTF-8 LANG: en\_US.UTF-8 LANGUAGE:… --- ## [DiscourseConnect SSO force avatar update programatically](https://meta.discourse.org/t/discourseconnect-sso-force-avatar-update-programatically/313829)
**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\ **Replies:** 4\ **Last updated:** [June 27, 2024, 3:52pm UTC](https://meta.discourse.org/t/discourseconnect-sso-force-avatar-update-programatically/313829 "2024-06-27T15:52:01Z")
I have this all set up and working so if someone changes their avatar on my WordPress site and then logs out of the forum and logs in again, it updates the avatar on Discourse. But people don’t know to log out, and that… --- ## [Notifications are slow causing major delays](https://meta.discourse.org/t/notifications-are-slow-causing-major-delays/313991)
**Author:** [@Mr.X\_Mr.X](https://meta.discourse.org/u/Mr.X_Mr.X)\ **Replies:** 1\ **Last updated:** [June 27, 2024, 2:24pm UTC](https://meta.discourse.org/t/notifications-are-slow-causing-major-delays/313991 "2024-06-27T14:24:53Z")
I just had my instance merged without another one making the total amount of posts reach 1.5million with over 150000 registered users. The issue is the notifications are delayed (likes received, private messages, new po… --- ## [Read Only mode occurring when not scheduled by admin](https://meta.discourse.org/t/read-only-mode-occurring-when-not-scheduled-by-admin/313970)
**Author:** [@sukinova](https://meta.discourse.org/u/sukinova)\ **Replies:** 6\ **Last updated:** [June 27, 2024, 1:59pm UTC](https://meta.discourse.org/t/read-only-mode-occurring-when-not-scheduled-by-admin/313970 "2024-06-27T13:59:28Z")
Hello, My Forum recently had an hour of being put into Read Only mode which was unexpected and nothing to do with the Forum Admin team, and there’s now been some discussion on my Forum around read-only mode, with some m… --- ## [Images broken in emails due to Discourse being behind a private firewall](https://meta.discourse.org/t/images-broken-in-emails-due-to-discourse-being-behind-a-private-firewall/42829)
**Author:** [@Jared\_Needell](https://meta.discourse.org/u/Jared_Needell)\ **Replies:** 23\ **Last updated:** [February 3, 2018, 12:45pm UTC](https://meta.discourse.org/t/images-broken-in-emails-due-to-discourse-being-behind-a-private-firewall/42829 "2018-02-03T12:45:13Z")
When a user sends an email, the avatar and attachments are broken. Avatars are default with their first name initial being the avatar. --- ## [User cards customization on Meta Discourse](https://meta.discourse.org/t/user-cards-customization-on-meta-discourse/313951)
**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\ **Replies:** 3\ **Last updated:** [June 27, 2024, 9:57am UTC](https://meta.discourse.org/t/user-cards-customization-on-meta-discourse/313951 "2024-06-27T09:57:50Z")
The user cards here on Meta have well designed and implemented extra spice that I can’t find in Discourse vanilla or the theme components I have searched. Can someone explain how the extra data fields and different locat… --- ## [Is there a way to automatically expand the reply composer box by default?](https://meta.discourse.org/t/is-there-a-way-to-automatically-expand-the-reply-composer-box-by-default/313471)
**Author:** [@Isaac.Eiland-Hall](https://meta.discourse.org/u/Isaac.Eiland-Hall)\ **Replies:** 7\ **Last updated:** [June 27, 2024, 2:07am UTC](https://meta.discourse.org/t/is-there-a-way-to-automatically-expand-the-reply-composer-box-by-default/313471 "2024-06-27T02:07:10Z")
While I appreciate the default size of the box, I’m always expanding it, and some of my users have asked if there’s a way to automatically expand it by default. I can’t find an option in the admin that seems to allow for… --- ## [Does Discourse support ChatGPT or Gemini AI translations?](https://meta.discourse.org/t/does-discourse-support-chatgpt-or-gemini-ai-translations/313063)
**Author:** [@Roman\_Kropachek](https://meta.discourse.org/u/Roman_Kropachek)\ **Replies:** 5\ **Last updated:** [June 26, 2024, 10:04pm UTC](https://meta.discourse.org/t/does-discourse-support-chatgpt-or-gemini-ai-translations/313063 "2024-06-26T22:04:44Z")
Hey! I’m looking for a way to translate my English forum into the top 10 languages, but I’m not satisfied with Google Translate and other services supported by the plugin. Any ideas? I even considered adding local catego… --- ## [Question regarding data removal requests](https://meta.discourse.org/t/question-regarding-data-removal-requests/313853)
**Author:** [@anotherusername](https://meta.discourse.org/u/anotherusername)\ **Replies:** 3\ **Last updated:** [June 26, 2024, 8:14pm UTC](https://meta.discourse.org/t/question-regarding-data-removal-requests/313853 "2024-06-26T20:14:04Z")
Hello there! I accidentally uploaded sensitive images (containing a name and address) to a different Discourse forum recently, and I’ve heard that it’s easy to find such images simply by changing a url. I’d like to req… --- ## [Subcategories](https://meta.discourse.org/t/subcategories/313664)
**Author:** [@David\_n\_Boquete](https://meta.discourse.org/u/David_n_Boquete)\ **Replies:** 8\ **Last updated:** [June 26, 2024, 7:35pm UTC](https://meta.discourse.org/t/subcategories/313664 "2024-06-26T19:35:48Z")
I am trying to build a Discourse site but I’m having trouble with Categories and subcategories I need to have a Category show on the left and when someone clicks on it, it shows subcategories on the page that opens. The… --- ## [Suggested messages possibly bypassing see-permissions?](https://meta.discourse.org/t/suggested-messages-possibly-bypassing-see-permissions/149650)
**Author:** [@gh\_irina](https://meta.discourse.org/u/gh_irina)\ **Replies:** 8\ **Last updated:** [May 3, 2020, 1:58pm UTC](https://meta.discourse.org/t/suggested-messages-possibly-bypassing-see-permissions/149650 "2020-05-03T13:58:33Z")
I recently noticed that the suggested message following one of my PMs was in fact private between another admin and another user. Of course as admin I can see other people’s PMs, but it seems odd for them to be recommend… --- ## [Custom Avatars "gone" after updating to 3.3.0beta1](https://meta.discourse.org/t/custom-avatars-gone-after-updating-to-3-3-0beta1/308395)
**Author:** [@helmi](https://meta.discourse.org/u/helmi)\ **Replies:** 8\ **Last updated:** [June 26, 2024, 3:54pm UTC](https://meta.discourse.org/t/custom-avatars-gone-after-updating-to-3-3-0beta1/308395 "2024-06-26T15:54:46Z")
Hi, I recently updated our testforums to 3.3.0beta1. The testforum basically is a bit of an outdated copy (content wise) of our live forums. We use it to test updates and new features. It uses the same Amazon S3 connect… --- ## [Is it possible to mark a user as ignored if they have a hidden profile?](https://meta.discourse.org/t/is-it-possible-to-mark-a-user-as-ignored-if-they-have-a-hidden-profile/313814)
**Author:** [@xylar](https://meta.discourse.org/u/xylar)\ **Replies:** 1\ **Last updated:** [June 26, 2024, 3:19pm UTC](https://meta.discourse.org/t/is-it-possible-to-mark-a-user-as-ignored-if-they-have-a-hidden-profile/313814 "2024-06-26T15:19:09Z")
If I visit the user profile page it just says This user’s public profile is hidden. I’d like to ignore them via this: --- ## [Add a "Contact information" on topics](https://meta.discourse.org/t/add-a-contact-information-on-topics/313749)
**Author:** [@IKab](https://meta.discourse.org/u/IKab)\ **Replies:** 5\ **Last updated:** [June 26, 2024, 2:55pm UTC](https://meta.discourse.org/t/add-a-contact-information-on-topics/313749 "2024-06-26T14:55:53Z")
Hello everyone :wave: I have a rather open question for a rather specific problem I’m building a disourse for a team of several establishment and each establishmentwill have a topic to present the institution. I’d lik… --- ## [How to disable items from Menu](https://meta.discourse.org/t/how-to-disable-items-from-menu/313778)
**Author:** [@Nestor\_Matias](https://meta.discourse.org/u/Nestor_Matias)\ **Replies:** 2\ **Last updated:** [June 26, 2024, 2:44pm UTC](https://meta.discourse.org/t/how-to-disable-items-from-menu/313778 "2024-06-26T14:44:58Z")
Hi for the items in the MENU can i remove or disable the Channles and Messages section is it something that relevant and why? also as an admin user for example i can see all the entire menu but a non admin user should t… --- ## [RSS plugin not pulling images](https://meta.discourse.org/t/rss-plugin-not-pulling-images/315135)
**Author:** [@Pedro\_Carreras](https://meta.discourse.org/u/Pedro_Carreras)\ **Replies:** 4\ **Last updated:** [June 26, 2024, 1:20pm UTC](https://meta.discourse.org/t/rss-plugin-not-pulling-images/315135 "2024-06-26T13:20:13Z")
\ The rss plugin is not pulling images when they are setup like that. Any ideas?. Did I miss a se… --- ## [Create hyperlink from home logo](https://meta.discourse.org/t/create-hyperlink-from-home-logo/313770)
**Author:** [@Nestor\_Matias](https://meta.discourse.org/u/Nestor_Matias)\ **Replies:** 2\ **Last updated:** [June 26, 2024, 11:29am UTC](https://meta.discourse.org/t/create-hyperlink-from-home-logo/313770 "2024-06-26T11:29:44Z")
Hi i need some help in my forum from my home logo can i add somo hiperlink to my website any alternative related and if i’m not able to access to source code, can i configure it on forum itself please ? --- ## [How to setup cloudfront for discourse](https://meta.discourse.org/t/how-to-setup-cloudfront-for-discourse/129252)
**Author:** [@Vikas\_Dangi](https://meta.discourse.org/u/Vikas_Dangi)\ **Replies:** 3\ **Last updated:** [May 3, 2020, 8:11am UTC](https://meta.discourse.org/t/how-to-setup-cloudfront-for-discourse/129252 "2020-05-03T08:11:06Z")
I can see discourse meta also using cloudfront. I tried to implement it on my forum but doesn’t get success. The cloudfront assets URL’s are redirecting back to my original URL. So please can anybody help me with correct… [Previous page](https://meta.discourse.org/c/support/6.md?page=181) [Next page](https://meta.discourse.org/c/support/6.md?page=183)