# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=183

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 184

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## [Create hyperlink from home logo](https://meta.discourse.org/t/create-hyperlink-from-home-logo/313770)

<div class="topic-metadata">

**Author:** [@Nestor\_Matias](https://meta.discourse.org/u/Nestor_Matias)\
**Replies:** 2\
**Last updated:** [June 26, 2024, 11:29am UTC](https://meta.discourse.org/t/create-hyperlink-from-home-logo/313770 "2024-06-26T11:29:44Z")

</div>

Hi i need some help in my forum from my home logo can i add somo hiperlink to my website any alternative related and if i’m not able to access to source code, can i configure it on forum itself please ?

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## [How to setup cloudfront for discourse](https://meta.discourse.org/t/how-to-setup-cloudfront-for-discourse/129252)

<div class="topic-metadata">

**Author:** [@Vikas\_Dangi](https://meta.discourse.org/u/Vikas_Dangi)\
**Replies:** 3\
**Last updated:** [May 3, 2020, 8:11am UTC](https://meta.discourse.org/t/how-to-setup-cloudfront-for-discourse/129252 "2020-05-03T08:11:06Z")

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I can see discourse meta also using cloudfront. I tried to implement it on my forum but doesn’t get success. The cloudfront assets URL’s are redirecting back to my original URL. So please can anybody help me with correct…

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## [Rebuild fails when these plugins are present](https://meta.discourse.org/t/rebuild-fails-when-these-plugins-are-present/310455)

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**Author:** [@KhoiUSA](https://meta.discourse.org/u/KhoiUSA)\
**Replies:** 9\
**Last updated:** [June 26, 2024, 12:30am UTC](https://meta.discourse.org/t/rebuild-fails-when-these-plugins-are-present/310455 "2024-06-26T00:30:58Z")

</div>

Hello, I was rebuilding my site recently when I discovered the process kept erroring out. As far as troubleshooting steps went, I removed all the plugins from my site (all of which are official) and the site was able to …

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## [Sidekiq logs show 403 Forbidden error](https://meta.discourse.org/t/sidekiq-logs-show-403-forbidden-error/313712)

<div class="topic-metadata">

**Author:** [@Tharuni\_Subramanium](https://meta.discourse.org/u/Tharuni_Subramanium)\
**Replies:** 0\
**Last updated:** [June 26, 2024, 12:11am UTC](https://meta.discourse.org/t/sidekiq-logs-show-403-forbidden-error/313712 "2024-06-26T00:11:15Z")

</div>

I dont have any issues with my app. But I do see Below error in my sidekiq logs. pid=1 tid=275dt class=Jobs::ProcessPost ERROR: Job exception: 403 “Forbidden” Where do I check for any issues related to this error ?

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## [Admin Message Users before Access Approval?](https://meta.discourse.org/t/admin-message-users-before-access-approval/313652)

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**Author:** [@jsweezy](https://meta.discourse.org/u/jsweezy)\
**Replies:** 8\
**Last updated:** [June 25, 2024, 10:01pm UTC](https://meta.discourse.org/t/admin-message-users-before-access-approval/313652 "2024-06-25T22:01:53Z")

</div>

We require approval for all new users. But we need some users to fix issues with their registration information before approval. Can requesting users see the messages from an admin prior to approving their access?

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## [Group rights to edit/delete posts?](https://meta.discourse.org/t/group-rights-to-edit-delete-posts/138448)

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**Author:** [@Queth](https://meta.discourse.org/u/Queth)\
**Replies:** 2\
**Last updated:** [June 25, 2024, 9:17pm UTC](https://meta.discourse.org/t/group-rights-to-edit-delete-posts/138448 "2024-06-25T21:17:40Z")

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Apologies if this has been discussed already, I searched but couldn’t find it. I’m looking for a way to give group owners the right to edit and delete posts in the forums their group has access to. I do not wish to gran…

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## [Header repeats then browsing freezes when using Chrome](https://meta.discourse.org/t/header-repeats-then-browsing-freezes-when-using-chrome/313476)

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**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 4\
**Last updated:** [June 25, 2024, 9:03pm UTC](https://meta.discourse.org/t/header-repeats-then-browsing-freezes-when-using-chrome/313476 "2024-06-25T21:03:38Z")

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Hi, there are some problems on chrome but no on firefox. header repeats then browser freezing. 3.3.0.beta3-dev \[ 516d14d59b \] Chrome: Version 126.0.6478.115 (Official Build) (arm64) my components

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## [Error when building: discourse does not support compiling scss/sass files via sprockets](https://meta.discourse.org/t/error-when-building-discourse-does-not-support-compiling-scss-sass-files-via-sprockets/305402)

<div class="topic-metadata">

**Author:** [@hytallenxu-sama](https://meta.discourse.org/u/hytallenxu-sama)\
**Replies:** 11\
**Last updated:** [June 25, 2024, 8:08pm UTC](https://meta.discourse.org/t/error-when-building-discourse-does-not-support-compiling-scss-sass-files-via-sprockets/305402 "2024-06-25T20:08:50Z")

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I found out this error when I opened my web preparing to initiate the site. I didn’t know how to fix it, any one can help me pls

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## [Using Discourse variables to personalize embedded Typeform](https://meta.discourse.org/t/using-discourse-variables-to-personalize-embedded-typeform/111329)

<div class="topic-metadata">

**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\
**Replies:** 5\
**Last updated:** [June 25, 2024, 7:42pm UTC](https://meta.discourse.org/t/using-discourse-variables-to-personalize-embedded-typeform/111329 "2024-06-25T19:42:54Z")

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In @sam’s example of an embedded Typeform, the url for the Typeform is: https://basvanleeuwen1.typeform.com/to/NzdRpx?typeform-embed=embed-widget That’s great, but I would like to personalize my Typeforms using hidden …

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## [Users unable to post corrected items after deletion](https://meta.discourse.org/t/users-unable-to-post-corrected-items-after-deletion/313388)

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**Author:** [@InsertUser](https://meta.discourse.org/u/InsertUser)\
**Replies:** 3\
**Last updated:** [June 25, 2024, 7:00pm UTC](https://meta.discourse.org/t/users-unable-to-post-corrected-items-after-deletion/313388 "2024-06-25T19:00:25Z")

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If a user accidentally creates a topic in the wrong category or inadvertently uses the post-voting plugin when they didn’t mean to the only option for the user to correct this is to delete and recreate the post under the…

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## [Alternate Logo On Different Theme](https://meta.discourse.org/t/alternate-logo-on-different-theme/228129)

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**Author:** [@CaptainZac](https://meta.discourse.org/u/CaptainZac)\
**Replies:** 6\
**Last updated:** [June 25, 2024, 6:27pm UTC](https://meta.discourse.org/t/alternate-logo-on-different-theme/228129 "2024-06-25T18:27:35Z")

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Hey all! Just curious if anyone knows of a way that you are able to use an alternative logo on different themes. For example, if the forum were to make a retro theme, we would add a retro logo. Having a modern logo is k…

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## [Attempted to upgrade 2.9 -\> 3.3 using given commands = everything is down (faulted state)](https://meta.discourse.org/t/attempted-to-upgrade-2-9-3-3-using-given-commands-everything-is-down-faulted-state/313277)

<div class="topic-metadata">

**Author:** [@Vlad\_Romanov](https://meta.discourse.org/u/Vlad_Romanov)\
**Replies:** 8\
**Last updated:** [June 25, 2024, 3:31pm UTC](https://meta.discourse.org/t/attempted-to-upgrade-2-9-3-3-using-given-commands-everything-is-down-faulted-state/313277 "2024-06-25T15:31:59Z")

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Hi all, We run a Discourse forum on a Digital Ocean droplet. Somewhat slow to push updates. This morning, we attempted an update from 2.9 to 3.3 using the 3 commands given in the admin console. Logged into the droplet …

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## [View this post on Instagram, after embedded instagram post](https://meta.discourse.org/t/view-this-post-on-instagram-after-embedded-instagram-post/313354)

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**Author:** [@Amit\_Arora](https://meta.discourse.org/u/Amit_Arora)\
**Replies:** 4\
**Last updated:** [June 25, 2024, 3:06pm UTC](https://meta.discourse.org/t/view-this-post-on-instagram-after-embedded-instagram-post/313354 "2024-06-25T15:06:05Z")

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I am getting button “View this post on Instagram”, after embedded Instagram post. Here is the issue link https://garamgossip.com/t/riteish-deshmukh-stars-in-new-web-series-pill/30 However, it’s visible on other website…

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## [Specific admin cannot access admin area of Forum](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537)

<div class="topic-metadata">

**Author:** [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)\
**Replies:** 10\
**Last updated:** [June 25, 2024, 1:33pm UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537 "2024-06-25T13:33:01Z")

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Hello All I lost Admin access of my forum, Means i am not able to see it. My user is now changed to a normal user. Can someone help me please? website is applecommunity.pk

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## [Reset user logins](https://meta.discourse.org/t/reset-user-logins/313210)

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**Author:** [@anon82911141](https://meta.discourse.org/u/anon82911141)\
**Replies:** 5\
**Last updated:** [June 25, 2024, 1:22pm UTC](https://meta.discourse.org/t/reset-user-logins/313210 "2024-06-25T13:22:33Z")

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Hi, Via the console or elsewhere, is it possible to reset all user logins, IP address links and anything else? An admin recently impersonated system and we’d like to erase this IP login, login session and everything rel…

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## [Calls to Open AI API failed](https://meta.discourse.org/t/calls-to-open-ai-api-failed/299775)

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**Author:** [@peyrusse](https://meta.discourse.org/u/peyrusse)\
**Replies:** 1\
**Last updated:** [March 18, 2024, 3:44pm UTC](https://meta.discourse.org/t/calls-to-open-ai-api-failed/299775 "2024-03-18T15:44:58Z")

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I have installed Discourse on a Intranet environment. Since this time, the call to the API OpenAI are failing. I got this error : Job exception: FinalDestination: lookup failed The error is on the file ssrf\_detector.r…

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## [Thanks for spending time with us PM - how?](https://meta.discourse.org/t/thanks-for-spending-time-with-us-pm-how/312892)

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**Author:** [@Mollyvog](https://meta.discourse.org/u/Mollyvog)\
**Replies:** 4\
**Last updated:** [June 25, 2024, 11:18am UTC](https://meta.discourse.org/t/thanks-for-spending-time-with-us-pm-how/312892 "2024-06-25T11:18:03Z")

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When I was a lurker, I got this automated PM: How can I implement a PM like this? I adjusted the trust level 1 to read time and clicked send message to notify, but when I go into settings and email templates, I can’t…

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## [AI module does not take proxy settings](https://meta.discourse.org/t/ai-module-does-not-take-proxy-settings/311913)

<div class="topic-metadata">

**Author:** [@peyrusse](https://meta.discourse.org/u/peyrusse)\
**Replies:** 2\
**Last updated:** [June 25, 2024, 10:06am UTC](https://meta.discourse.org/t/ai-module-does-not-take-proxy-settings/311913 "2024-06-25T10:06:20Z")

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Hello, i have an intranet installation and i use the AI extension. I have set up configuration from docker so that proxy settings are passed to my container when it runs. I can check for instance Discourse update and t…

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## [Issue with "VIEW X HIDDEN REPLY" CSS width](https://meta.discourse.org/t/issue-with-view-x-hidden-reply-css-width/150179)

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**Author:** [@jack2](https://meta.discourse.org/u/jack2)\
**Replies:** 0\
**Last updated:** [May 2, 2020, 2:00pm UTC](https://meta.discourse.org/t/issue-with-view-x-hidden-reply-css-width/150179 "2020-05-02T14:00:21Z")

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As an admin, when I delete a post in a topic, the line “VIEW 1 HIDDEN REPLY” is displayed. This line has an issue: on desktop at least, its CSS width seems to be wrongly set. When I reduce the width of my browser, at on…

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## [Minimum character count](https://meta.discourse.org/t/minimum-character-count/313419)

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**Author:** [@baronesh](https://meta.discourse.org/u/baronesh)\
**Replies:** 10\
**Last updated:** [June 25, 2024, 9:26am UTC](https://meta.discourse.org/t/minimum-character-count/313419 "2024-06-25T09:26:53Z")

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Hello, where can I set the minimum character count for created topics? In other words, is setting the minimum character count for my desired topics different from setting the minimum character count for responses to alr…

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## [Markdown links to anchors not working?](https://meta.discourse.org/t/markdown-links-to-anchors-not-working/150175)

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**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\
**Replies:** 5\
**Last updated:** [June 25, 2024, 8:50am UTC](https://meta.discourse.org/t/markdown-links-to-anchors-not-working/150175 "2024-06-25T08:50:36Z")

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Hi, I must be doing something wrong, but cannot figure out why links to anchors within a post are not working. For example within a post on my page ‘https://nzarchitecture.net.nz/t/terms-of-service/15076’ the link: \*…

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## [Login with openID](https://meta.discourse.org/t/login-with-openid/313497)

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**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 0\
**Last updated:** [June 25, 2024, 6:50am UTC](https://meta.discourse.org/t/login-with-openid/313497 "2024-06-25T06:50:11Z")

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Hi everyone , I want to ask regarding this page , When user login from openID connect first time it is asking for username . Is this username store in discourse side . I want to store that also with service provider .…

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## [Patreon Plugin - problem removing access after cancellation](https://meta.discourse.org/t/patreon-plugin-problem-removing-access-after-cancellation/301778)

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**Author:** [@Jim\_Starkweather](https://meta.discourse.org/u/Jim_Starkweather)\
**Replies:** 4\
**Last updated:** [June 25, 2024, 7:10am UTC](https://meta.discourse.org/t/patreon-plugin-problem-removing-access-after-cancellation/301778 "2024-06-25T07:10:58Z")

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I just had a user who had an annual subscription in Patreon report that they lost access to their patron status after cancelling the subscription/billing for their account, even though it was not going to expire until Se…

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## [Can users be denied old posts in a category?](https://meta.discourse.org/t/can-users-be-denied-old-posts-in-a-category/313317)

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**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 4\
**Last updated:** [June 25, 2024, 1:14am UTC](https://meta.discourse.org/t/can-users-be-denied-old-posts-in-a-category/313317 "2024-06-25T01:14:39Z")

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In Whatsapp, when a new user joins a group they do not see any prior chat. I am wondering if it is possible to do this in Discourse Posts.

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## [Locale issue](https://meta.discourse.org/t/locale-issue/313454)

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**Author:** [@kryptosurfer64](https://meta.discourse.org/u/kryptosurfer64)\
**Replies:** 1\
**Last updated:** [June 24, 2024, 10:45pm UTC](https://meta.discourse.org/t/locale-issue/313454 "2024-06-24T22:45:09Z")

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Hi all, I’m self hosting my forum powered via Discourse with DIGITAL OCEAN. Things were working fine since I set it up just the other day, however, all of a sudden I see the following: This used to not show, I suppos…

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## [Watching category mandatory](https://meta.discourse.org/t/watching-category-mandatory/313246)

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**Author:** [@pkoevesdi](https://meta.discourse.org/u/pkoevesdi)\
**Replies:** 7\
**Last updated:** [June 24, 2024, 6:47pm UTC](https://meta.discourse.org/t/watching-category-mandatory/313246 "2024-06-24T18:47:15Z")

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Is there any permission setting somewhere, where I can disallow unwatching certain categories? We want a special category, in which first posts should be “must-reads” for certain groups. I know, I can put groups back in …

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## ["use strict" is not respected in theme header](https://meta.discourse.org/t/use-strict-is-not-respected-in-theme-header/150157)

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**Author:** [@magjac](https://meta.discourse.org/u/magjac)\
**Replies:** 0\
**Last updated:** [May 2, 2020, 6:50am UTC](https://meta.discourse.org/t/use-strict-is-not-respected-in-theme-header/150157 "2020-05-02T06:50:58Z")

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If put in header.html in a theme component, the following code does not generate an error which is should according to https://www.w3schools.com/js/js\_strict.asp: \<script type="text/discourse-plugin" version="0.8"\> "use…

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## [Any way to play with nginx conf values without rebuilding?](https://meta.discourse.org/t/any-way-to-play-with-nginx-conf-values-without-rebuilding/311360)

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**Author:** [@helmi](https://meta.discourse.org/u/helmi)\
**Replies:** 13\
**Last updated:** [June 24, 2024, 2:48pm UTC](https://meta.discourse.org/t/any-way-to-play-with-nginx-conf-values-without-rebuilding/311360 "2024-06-24T14:48:55Z")

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I’m already using higher values for worker\_connections and worker\_processes on nginx through replace rules in app.yml Though I would play around to find the best values a bit ideally without rebuilding discourse every t…

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## ["Auto-close topic after last post" duration dropdown selection issue](https://meta.discourse.org/t/auto-close-topic-after-last-post-duration-dropdown-selection-issue/313375)

<div class="topic-metadata">

**Author:** [@Parker1090](https://meta.discourse.org/u/Parker1090)\
**Replies:** 2\
**Last updated:** [June 24, 2024, 2:21pm UTC](https://meta.discourse.org/t/auto-close-topic-after-last-post-duration-dropdown-selection-issue/313375 "2024-06-24T14:21:37Z")

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Hi all Running 3.3.0.beta3-dev (5aefda1dee). When trying to set an “auto-close topic after last post” based on days, the time dropdown seems to continually select “minutes”. Only when do I enter minutes, it changes to …

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## [Default icons cannot be displayed on specific devices](https://meta.discourse.org/t/default-icons-cannot-be-displayed-on-specific-devices/313363)

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**Author:** [@user14893](https://meta.discourse.org/u/user14893)\
**Replies:** 0\
**Last updated:** [June 24, 2024, 9:49am UTC](https://meta.discourse.org/t/default-icons-cannot-be-displayed-on-specific-devices/313363 "2024-06-24T09:49:40Z")

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Our user has reported that when accessing our website on iPhone 13 Pro Max, all default icons (e.g. day/night mode) appear as blank. This issue persists even after changing browsers. How can this be resolved?

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