# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=186

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 187

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## [OpenID Connect extension not match by email](https://meta.discourse.org/t/openid-connect-extension-not-match-by-email/308868)

<div class="topic-metadata">

**Author:** [@lokzzzor](https://meta.discourse.org/u/lokzzzor)\
**Replies:** 1\
**Last updated:** [June 18, 2024, 10:04am UTC](https://meta.discourse.org/t/openid-connect-extension-not-match-by-email/308868 "2024-06-18T10:04:33Z")

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Hello, please help me) When using the OpenID Connect extension for Discourse, we encountered an issue with linking existing users’ accounts through OpenID Connect, despite the accounts having identical email addresses. …

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## [Why is the ‘private repository’ option not showing up?](https://meta.discourse.org/t/why-is-the-private-repository-option-not-showing-up/312494)

<div class="topic-metadata">

**Author:** [@Kushal\_U](https://meta.discourse.org/u/Kushal_U)\
**Replies:** 2\
**Last updated:** [June 18, 2024, 6:15am UTC](https://meta.discourse.org/t/why-is-the-private-repository-option-not-showing-up/312494 "2024-06-18T06:15:05Z")

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Why am I not seeing the private repository check box.

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## [Comments disappearing](https://meta.discourse.org/t/comments-disappearing/299682)

<div class="topic-metadata">

**Author:** [@TriShotFlurry](https://meta.discourse.org/u/TriShotFlurry)\
**Replies:** 9\
**Last updated:** [June 18, 2024, 6:13am UTC](https://meta.discourse.org/t/comments-disappearing/299682 "2024-06-18T06:13:30Z")

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I have been having bugs/tech issues and I created this topic to inform you of a bug I’ve been experiencing for the past few weeks. When I go to an existing topic, replies can sometimes disappear when the page finishes l…

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## [Launcher rebuild errors](https://meta.discourse.org/t/launcher-rebuild-errors/312441)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 4\
**Last updated:** [June 18, 2024, 3:56am UTC](https://meta.discourse.org/t/launcher-rebuild-errors/312441 "2024-06-18T03:56:29Z")

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\-------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' failed with return #\<Process::Status: pid 1006 exit 1\> Location of failure: /usr/local/lib/ruby/gems/3.3.0/gems…

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## [Getting an error during integrating discourse and OAuth2](https://meta.discourse.org/t/getting-an-error-during-integrating-discourse-and-oauth2/312461)

<div class="topic-metadata">

**Author:** [@Pranav\_Arun\_Kapse](https://meta.discourse.org/u/Pranav_Arun_Kapse)\
**Replies:** 0\
**Last updated:** [June 17, 2024, 11:28pm UTC](https://meta.discourse.org/t/getting-an-error-during-integrating-discourse-and-oauth2/312461 "2024-06-17T23:28:08Z")

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Hello everyone, I’m currently working on integrating OAuth2 authentication with my Discourse instance running locally. I successfully managed to add the OAuth2 button to the sign-up page. However, I encounter a runtime …

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## [Alter log level in Production?](https://meta.discourse.org/t/alter-log-level-in-production/238375)

<div class="topic-metadata">

**Author:** [@griegm](https://meta.discourse.org/u/griegm)\
**Replies:** 5\
**Last updated:** [June 17, 2024, 10:42pm UTC](https://meta.discourse.org/t/alter-log-level-in-production/238375 "2024-06-17T22:42:31Z")

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Hey there! I’m currently trying to debug some slow queries that are only happening in environments which run in production mode. I noticed that the log level appears to be hardcoded in production mode (code reference) w…

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## [GeoLite2 on the MaxmindDB site](https://meta.discourse.org/t/geolite2-on-the-maxminddb-site/312308)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 4\
**Last updated:** [June 17, 2024, 7:51pm UTC](https://meta.discourse.org/t/geolite2-on-the-maxminddb-site/312308 "2024-06-17T19:51:46Z")

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MaxMindDB (/var/www/discourse/vendor/data/GeoLite2-City.mmdb) could not be found: No such file or directory @ rb\_sysopen - /var/www/discourse/vendor/data/GeoLite2-City.mmdb Backtrace /var/www/discourse/lib/discourse\_i…

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## [Update Not Completed and Discourse not opening](https://meta.discourse.org/t/update-not-completed-and-discourse-not-opening/312416)

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**Author:** [@Kumandan](https://meta.discourse.org/u/Kumandan)\
**Replies:** 16\
**Last updated:** [June 17, 2024, 7:28pm UTC](https://meta.discourse.org/t/update-not-completed-and-discourse-not-opening/312416 "2024-06-17T19:28:55Z")

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Hello community Yesterday I got an error during the update. I tried to do the update from the admin panel via the forum. I have tried this from the SSH terminal with the ./launcher rebuild app method, but my problem is…

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## [The impact of the Docker clean command](https://meta.discourse.org/t/the-impact-of-the-docker-clean-command/312435)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 2\
**Last updated:** [June 17, 2024, 6:51pm UTC](https://meta.discourse.org/t/the-impact-of-the-docker-clean-command/312435 "2024-06-17T18:51:48Z")

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assets ' failed with return #\<Process::Status: pid 1222 exit 1\> Location of failure: /usr/local/lib/ruby/gems/3.3.0/gems/pups-1.2.1/lib/pups/exec\_command.rb:132 \`spawn' exec failed with the params {"cd"=\>"$home", "tag"=\>"…

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## [Images suddenly broken, even after re-uploading](https://meta.discourse.org/t/images-suddenly-broken-even-after-re-uploading/312156)

<div class="topic-metadata">

**Author:** [@Clo](https://meta.discourse.org/u/Clo)\
**Replies:** 5\
**Last updated:** [June 17, 2024, 3:13pm UTC](https://meta.discourse.org/t/images-suddenly-broken-even-after-re-uploading/312156 "2024-06-17T15:13:39Z")

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Hi I recently moved my site from Discourse to DigitalOcean. Everything looked great after the migration, but for the last few days all my images appear broken. I even tried to upload the images from scratch, but they’re…

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## [Virus Scanning of Upload category Logo](https://meta.discourse.org/t/virus-scanning-of-upload-category-logo/312348)

<div class="topic-metadata">

**Author:** [@pradeepkumar0555](https://meta.discourse.org/u/pradeepkumar0555)\
**Replies:** 4\
**Last updated:** [June 17, 2024, 10:08am UTC](https://meta.discourse.org/t/virus-scanning-of-upload-category-logo/312348 "2024-06-17T10:08:40Z")

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I need information about when we create category and upload category logo, so at that time(Uploading category logo) does discourse doing Virus Scanning (malware scanner) of uploaded files or logo ? Below Screenshot for…

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## [Spammers using uploaded images in spam e-mails. Any advice how to resolve?](https://meta.discourse.org/t/spammers-using-uploaded-images-in-spam-e-mails-any-advice-how-to-resolve/312062)

<div class="topic-metadata">

**Author:** [@fifafu](https://meta.discourse.org/u/fifafu)\
**Replies:** 9\
**Last updated:** [June 17, 2024, 8:47am UTC](https://meta.discourse.org/t/spammers-using-uploaded-images-in-spam-e-mails-any-advice-how-to-resolve/312062 "2024-06-17T08:47:19Z")

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I have a Discourse installation and am super happy with it. Recently spammers have found ways to workaround the built in spam-protection. The problem is, they post images in their posts and then immediately embed these i…

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## [The embedded HTML table supports color settings](https://meta.discourse.org/t/the-embedded-html-table-supports-color-settings/85125)

<div class="topic-metadata">

**Author:** [@tran](https://meta.discourse.org/u/tran)\
**Replies:** 2\
**Last updated:** [June 17, 2024, 7:57am UTC](https://meta.discourse.org/t/the-embedded-html-table-supports-color-settings/85125 "2024-06-17T07:57:13Z")

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How can the embedded HTML table support cell color settings like bgcolor=#666 or style=“color:#999” The font color and background color like this.

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## [Chat Plugin Missing](https://meta.discourse.org/t/chat-plugin-missing/312300)

<div class="topic-metadata">

**Author:** [@mynoxin](https://meta.discourse.org/u/mynoxin)\
**Replies:** 5\
**Last updated:** [June 17, 2024, 6:40am UTC](https://meta.discourse.org/t/chat-plugin-missing/312300 "2024-06-17T06:40:16Z")

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Hi, I run a Discourse on the latest Version (3.2.2) but my chat-plugin is completely missing. I cant find it in the backend and the symbol on the right corner isnt showing. Where is it? I cant find a solution to install…

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## [How to limit emails from forum?](https://meta.discourse.org/t/how-to-limit-emails-from-forum/149351)

<div class="topic-metadata">

**Author:** [@ariznaf](https://meta.discourse.org/u/ariznaf)\
**Replies:** 9\
**Last updated:** [April 28, 2020, 1:39pm UTC](https://meta.discourse.org/t/how-to-limit-emails-from-forum/149351 "2020-04-28T13:39:11Z")

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We are having problems with emails. The account used for sending SMTP is being shutting down for sending too many emails. They consider it spam (it is not spam just notifications of responses). I am trying to reduce t…

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## [Why are topic counts sometimes different?](https://meta.discourse.org/t/why-are-topic-counts-sometimes-different/312075)

<div class="topic-metadata">

**Author:** [@Zard\_W](https://meta.discourse.org/u/Zard_W)\
**Replies:** 6\
**Last updated:** [June 17, 2024, 6:13am UTC](https://meta.discourse.org/t/why-are-topic-counts-sometimes-different/312075 "2024-06-17T06:13:20Z")

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Why some topics become private, but we can see it in homepage, and \[topic Created\] of user are not counted? Look forward your reply!

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## [OpenId Plugin Callback setting](https://meta.discourse.org/t/openid-plugin-callback-setting/312176)

<div class="topic-metadata">

**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 1\
**Last updated:** [June 17, 2024, 6:07am UTC](https://meta.discourse.org/t/openid-plugin-callback-setting/312176 "2024-06-17T06:07:17Z")

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To connect openID with discourse I perform these 5 setting openid connect enabled: openid connect discovery document: https://accounts.google.com/.well-known/openid-configuration openid connect client id: \<client-id\> o…

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## [Upgrading v2.2.0.beta4 forum with unknown local changes](https://meta.discourse.org/t/upgrading-v2-2-0-beta4-forum-with-unknown-local-changes/310241)

<div class="topic-metadata">

**Author:** [@manton](https://meta.discourse.org/u/manton)\
**Replies:** 42\
**Last updated:** [June 17, 2024, 12:40am UTC](https://meta.discourse.org/t/upgrading-v2-2-0-beta4-forum-with-unknown-local-changes/310241 "2024-06-17T00:40:42Z")

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Hello, I have taken over admin of a forum. The discourse version is very out of date. \[v2.2.0.beta4 +241\] I need to update via ssh which I can do, but: When I do git pull it says: error: “Your local changes to the fo…

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## [Link-image not shown](https://meta.discourse.org/t/link-image-not-shown/312247)

<div class="topic-metadata">

**Author:** [@mynoxin](https://meta.discourse.org/u/mynoxin)\
**Replies:** 16\
**Last updated:** [June 16, 2024, 9:57pm UTC](https://meta.discourse.org/t/link-image-not-shown/312247 "2024-06-16T21:57:53Z")

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Hey folks, I have two problems: When I post a link, the image of that link is not shown in my post. But it\`s shown in the draft of that post. So, what happens here and how can i fix it? Thanks and kind regards!

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## [Welcome Link Banner no longer showing on my site?](https://meta.discourse.org/t/welcome-link-banner-no-longer-showing-on-my-site/279207)

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**Author:** [@wenqin](https://meta.discourse.org/u/wenqin)\
**Replies:** 9\
**Last updated:** [June 16, 2024, 3:34pm UTC](https://meta.discourse.org/t/welcome-link-banner-no-longer-showing-on-my-site/279207 "2024-06-16T15:34:15Z")

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Not sure what happened. I have this plugin disabled. Do you know why this is? He’s been fine, but just now I downloaded a discoursehub app. after logging in once, I uninstalled it after realizing that I was still vie…

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## [Allow real-time notification](https://meta.discourse.org/t/allow-real-time-notification/312263)

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**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 3\
**Last updated:** [June 16, 2024, 9:44am UTC](https://meta.discourse.org/t/allow-real-time-notification/312263 "2024-06-16T09:44:23Z")

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Does anyone know how to set this up?

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## [AI image caption error](https://meta.discourse.org/t/ai-image-caption-error/312253)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 3\
**Last updated:** [June 16, 2024, 6:40am UTC](https://meta.discourse.org/t/ai-image-caption-error/312253 "2024-06-16T06:40:33Z")

</div>

Deactivation error after being redirected to the activation screen. Anyone know what could be the cause?

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## [Tag box settings](https://meta.discourse.org/t/tag-box-settings/312254)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 1\
**Last updated:** [June 16, 2024, 2:17am UTC](https://meta.discourse.org/t/tag-box-settings/312254 "2024-06-16T02:17:48Z")

</div>

Where are the tag box settings like the image below?

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## [Post saved succesfully before image uploading process completed](https://meta.discourse.org/t/post-saved-succesfully-before-image-uploading-process-completed/240231)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 6\
**Last updated:** [June 16, 2024, 12:49am UTC](https://meta.discourse.org/t/post-saved-succesfully-before-image-uploading-process-completed/240231 "2024-06-16T00:49:55Z")

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Hi, today an user tried creating a post with an image and probably user pushed the create post button before the image uploading process completed but post saved successfully. https://fstdesk.com/t/cranberry-produ…

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## [Admin side broken after update](https://meta.discourse.org/t/admin-side-broken-after-update/312223)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 7\
**Last updated:** [June 15, 2024, 11:14pm UTC](https://meta.discourse.org/t/admin-side-broken-after-update/312223 "2024-06-15T23:14:50Z")

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Hi, After update just now, i can not see admin dashboard. Just there is a blank page. when i try rebuild, i get this. FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'SKIP\_EMBER\_C…

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## [Updating Discourse Fails](https://meta.discourse.org/t/updating-discourse-fails/311691)

<div class="topic-metadata">

**Author:** [@arjunaskykok](https://meta.discourse.org/u/arjunaskykok)\
**Replies:** 12\
**Last updated:** [June 15, 2024, 4:11pm UTC](https://meta.discourse.org/t/updating-discourse-fails/311691 "2024-06-15T16:11:24Z")

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I tried to update Discourse to the latest version today. It failed. Here’s the log: \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* \*\*\* Please be patient, next steps might take a while \*\*\* \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*…

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## [Login Sigin only through openID](https://meta.discourse.org/t/login-sigin-only-through-openid/312080)

<div class="topic-metadata">

**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 7\
**Last updated:** [June 15, 2024, 4:53am UTC](https://meta.discourse.org/t/login-sigin-only-through-openid/312080 "2024-06-15T04:53:28Z")

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I hosted community on ec2 instance I want to remove this sigin login page so that when i click on one button it directly open the site i configure with openId connect please suggest how to do this

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## [Discourse 3.2.2 Gamification Issue: Excluded Users’ Cheers Not Displaying on Profile Cards](https://meta.discourse.org/t/discourse-3-2-2-gamification-issue-excluded-users-cheers-not-displaying-on-profile-cards/312004)

<div class="topic-metadata">

**Author:** [@salbertelli](https://meta.discourse.org/u/salbertelli)\
**Replies:** 2\
**Last updated:** [June 14, 2024, 2:30pm UTC](https://meta.discourse.org/t/discourse-3-2-2-gamification-issue-excluded-users-cheers-not-displaying-on-profile-cards/312004 "2024-06-14T14:30:47Z")

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Hi everyone, Since upgrading to Discourse 3.2.2, I’ve noticed an issue where users excluded from the leaderboard no longer have their number of cheers displayed on their user profile cards. These users are highly active…

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## [Unable to update packages via apt docker](https://meta.discourse.org/t/unable-to-update-packages-via-apt-docker/312165)

<div class="topic-metadata">

**Author:** [@bpittman13](https://meta.discourse.org/u/bpittman13)\
**Replies:** 0\
**Last updated:** [June 14, 2024, 11:58pm UTC](https://meta.discourse.org/t/unable-to-update-packages-via-apt-docker/312165 "2024-06-14T23:58:45Z")

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I’ve gotten pinged for some security updates but i’m unable to get the latest versions in docker via apt. For instance openssl: latest version via apt is 1.1.1.w I need 1.1.1y libcurl: latest version via apt is 7.74 I …

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## [What happens for a post in a muted category with a watched tag?](https://meta.discourse.org/t/what-happens-for-a-post-in-a-muted-category-with-a-watched-tag/161907)

<div class="topic-metadata">

**Author:** [@oca](https://meta.discourse.org/u/oca)\
**Replies:** 14\
**Last updated:** [June 14, 2024, 9:55pm UTC](https://meta.discourse.org/t/what-happens-for-a-post-in-a-muted-category-with-a-watched-tag/161907 "2024-06-14T21:55:16Z")

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Hi everyone, I have a community working on a lot of projects. Each one of them has its own category, which is muted by default (what is written is not private but most people don’t care, we do not display it unless the …

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