# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=192

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 193

---

## [Pasting images buggy results](https://meta.discourse.org/t/pasting-images-buggy-results/309687)

<div class="topic-metadata">

**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 2\
**Last updated:** [May 28, 2024, 11:43am UTC](https://meta.discourse.org/t/pasting-images-buggy-results/309687 "2024-05-28T11:43:07Z")

</div>

Look at the image links and how they differ from the preview window and the results once posted are the correct images but stretched I installed all these yesterday, activated signatures , reaction and encryption…

---

## [Changed reaction icon not displaying](https://meta.discourse.org/t/changed-reaction-icon-not-displaying/315143)

<div class="topic-metadata">

**Author:** [@anon48433008](https://meta.discourse.org/u/anon48433008)\
**Replies:** 2\
**Last updated:** [May 28, 2024, 11:29am UTC](https://meta.discourse.org/t/changed-reaction-icon-not-displaying/315143 "2024-05-28T11:29:14Z")

</div>

Need some help anyone please I placed beer for a like icon and got the color changed with a component common css .discourse-reactions-actions.has-reacted.has-used-main-reaction .discourse-reactions-reaction-butt…

---

## [Change order latest topics](https://meta.discourse.org/t/change-order-latest-topics/309587)

<div class="topic-metadata">

**Author:** [@karlson4ik](https://meta.discourse.org/u/karlson4ik)\
**Replies:** 2\
**Last updated:** [May 28, 2024, 11:00am UTC](https://meta.discourse.org/t/change-order-latest-topics/309587 "2024-05-28T11:00:27Z")

</div>

How do I change the sorting of topics by votes? This is the only way I’ve found: Add to the URL /?order=votes. URL = /latest opens the latest topics. The main page that opens with URL = / shows the same thing. URLs …

---

## [Users stats privacy](https://meta.discourse.org/t/users-stats-privacy/59539)

<div class="topic-metadata">

**Author:** [@Shrike](https://meta.discourse.org/u/Shrike)\
**Replies:** 18\
**Last updated:** [May 28, 2024, 10:34am UTC](https://meta.discourse.org/t/users-stats-privacy/59539 "2024-05-28T10:34:48Z")

</div>

Hi. I’ve just noticed that every user has access to statistics on /users page where it’s shown how many times every user visits and how many posts he/she reads and views. It’s indeed useful info but I doubt it should be…

---

## [Download restriction](https://meta.discourse.org/t/download-restriction/309392)

<div class="topic-metadata">

**Author:** [@Kumandan](https://meta.discourse.org/u/Kumandan)\
**Replies:** 2\
**Last updated:** [May 28, 2024, 9:00am UTC](https://meta.discourse.org/t/download-restriction/309392 "2024-05-28T09:00:23Z")

</div>

Hello, I would like to allow only users with a certain level of trust to download files. Is there a way to do this? Or there could be a prerequisite such as having at least 2 comments. Thanks in advance for your suppor…

---

## [How can users know their Trust Level?](https://meta.discourse.org/t/how-can-users-know-their-trust-level/309645)

<div class="topic-metadata">

**Author:** [@Ricardo1977](https://meta.discourse.org/u/Ricardo1977)\
**Replies:** 2\
**Last updated:** [May 28, 2024, 6:38am UTC](https://meta.discourse.org/t/how-can-users-know-their-trust-level/309645 "2024-05-28T06:38:04Z")

</div>

Good morning, I’d like to know how a user can find out their trust level and the criteria for advancing to the next level. As an administrator, I can see it, but not as a user Kindest regards

---

## [Ads only to registered users?](https://meta.discourse.org/t/ads-only-to-registered-users/144084)

<div class="topic-metadata">

**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 11\
**Last updated:** [April 20, 2020, 4:10pm UTC](https://meta.discourse.org/t/ads-only-to-registered-users/144084 "2020-04-20T16:10:03Z")

</div>

Is there a way to only show ads to registered users and not to guests? Or to use a customize script tag depending on session state? The logic here is that those who have accepted the Terms/Privacy Policy during signup/…

---

## [Plugin Tooltips -the texts are not in the box](https://meta.discourse.org/t/plugin-tooltips-the-texts-are-not-in-the-box/309589)

<div class="topic-metadata">

**Author:** [@ogulcan1787](https://meta.discourse.org/u/ogulcan1787)\
**Replies:** 2\
**Last updated:** [May 27, 2024, 5:52pm UTC](https://meta.discourse.org/t/plugin-tooltips-the-texts-are-not-in-the-box/309589 "2024-05-27T17:52:09Z")

</div>

I’m sorry for create two threads one after another. How can I fix that ? It works very smoothly here.

---

## [DiscourseConnect generates HTTP redirects even with force\_https on](https://meta.discourse.org/t/discourseconnect-generates-http-redirects-even-with-force-https-on/309338)

<div class="topic-metadata">

**Author:** [@matiasgarciaisaia](https://meta.discourse.org/u/matiasgarciaisaia)\
**Replies:** 4\
**Last updated:** [May 27, 2024, 4:33pm UTC](https://meta.discourse.org/t/discourseconnect-generates-http-redirects-even-with-force-https-on/309338 "2024-05-27T16:33:10Z")

</div>

I’m running Discourse behind Traefik in a custom setup - giving Discourse its own VM is not an option here. My Discourse doesn’t have SSL/Let’sEncrypt templates enabled, since Traefik won’t let plain HTTP requests reach…

---

## [Is there a way to REINVOKE the missed 'your topic is similar to..' popup?](https://meta.discourse.org/t/is-there-a-way-to-reinvoke-the-missed-your-topic-is-similar-to-popup/309383)

<div class="topic-metadata">

**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 4\
**Last updated:** [May 27, 2024, 12:39pm UTC](https://meta.discourse.org/t/is-there-a-way-to-reinvoke-the-missed-your-topic-is-similar-to-popup/309383 "2024-05-27T12:39:02Z")

</div>

I searched a lot, even thru google, to find any topic based/related to my query. It has happened multiple times that in the composer window I, wishing to see the preview of what I was typing, pressed ‘Escape’ in hurry. …

---

## [Seeking Best Practices for Finding Talent to Develop a Highly Customized Discourse Site](https://meta.discourse.org/t/seeking-best-practices-for-finding-talent-to-develop-a-highly-customized-discourse-site/309391)

<div class="topic-metadata">

**Author:** [@NewDiscourseUser](https://meta.discourse.org/u/NewDiscourseUser)\
**Replies:** 1\
**Last updated:** [May 27, 2024, 3:16am UTC](https://meta.discourse.org/t/seeking-best-practices-for-finding-talent-to-develop-a-highly-customized-discourse-site/309391 "2024-05-27T03:16:48Z")

</div>

Hi all, I’m working on designing a website that, at it’s foundation, will leverage the vast majority of existing forum functionality (i.e. being able to create threads, post comments/replies, liking, etc. etc.) but also…

---

## [My website is down, after recent update](https://meta.discourse.org/t/my-website-is-down-after-recent-update/309478)

<div class="topic-metadata">

**Author:** [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)\
**Replies:** 2\
**Last updated:** [May 26, 2024, 8:19pm UTC](https://meta.discourse.org/t/my-website-is-down-after-recent-update/309478 "2024-05-26T20:19:11Z")

</div>

My website applecommunity.pk is down after the manual update i did. I have update with the command suggested to update the theme since then it says Host Error. Can someone help me? the forum hosted on digital ocean and i…

---

## [Suspend without negative punishment](https://meta.discourse.org/t/suspend-without-negative-punishment/309443)

<div class="topic-metadata">

**Author:** [@anon82911141](https://meta.discourse.org/u/anon82911141)\
**Replies:** 4\
**Last updated:** [May 26, 2024, 7:00pm UTC](https://meta.discourse.org/t/suspend-without-negative-punishment/309443 "2024-05-26T19:00:16Z")

</div>

Hi, I’m wondering if there’s a way to prevent a user from logging in (we use SSO) - without negatively suspending the user’s account which would result in a ‘suspension’ record? Thanks.

---

## [Check box does not appear on profile](https://meta.discourse.org/t/check-box-does-not-appear-on-profile/309460)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 1\
**Last updated:** [May 26, 2024, 2:54pm UTC](https://meta.discourse.org/t/check-box-does-not-appear-on-profile/309460 "2024-05-26T14:54:18Z")

</div>

Hi, the check mark on the Categories list does not display for me when trying to approve an expert from his profile:

---

## [How do the Category Experts endorsements work?](https://meta.discourse.org/t/how-do-the-category-experts-endorsements-work/309459)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 2\
**Last updated:** [May 26, 2024, 1:12pm UTC](https://meta.discourse.org/t/how-do-the-category-experts-endorsements-work/309459 "2024-05-26T13:12:53Z")

</div>

Hi, by endorsing do you mean clicking on the thumbup icon? Or will the :heart: icon in the Discourse reactions be considered as an endorsement ? This point is not clear to me. Thanks.

---

## [Does the Discourse install set a default postgres password?](https://meta.discourse.org/t/does-the-discourse-install-set-a-default-postgres-password/147639)

<div class="topic-metadata">

**Author:** [@007](https://meta.discourse.org/u/007)\
**Replies:** 3\
**Last updated:** [May 26, 2024, 9:29am UTC](https://meta.discourse.org/t/does-the-discourse-install-set-a-default-postgres-password/147639 "2024-05-26T09:29:58Z")

</div>

Hi, I’m trying to get into the Discourse PostgreSQL database to learn how it’s laid out so I can do some tweaks to the import script to meet my specific needs. Only problem is that I can’t get into psql in the docker. W…

---

## [Connect SSO: Login Error sso\_login](https://meta.discourse.org/t/connect-sso-login-error-sso-login/309413)

<div class="topic-metadata">

**Author:** [@BrainFried](https://meta.discourse.org/u/BrainFried)\
**Replies:** 3\
**Last updated:** [May 26, 2024, 2:59am UTC](https://meta.discourse.org/t/connect-sso-login-error-sso-login/309413 "2024-05-26T02:59:50Z")

</div>

I’ve done a few hours of research for my issue and I think I’m close, but might need a little nudge in the right direction. I’m essentially trying to integrate Discourse as headless implementation into my react project …

---

## [Disabling Ctrl-F](https://meta.discourse.org/t/disabling-ctrl-f/308494)

<div class="topic-metadata">

**Author:** [@catchthewavecoke](https://meta.discourse.org/u/catchthewavecoke)\
**Replies:** 4\
**Last updated:** [May 25, 2024, 11:11pm UTC](https://meta.discourse.org/t/disabling-ctrl-f/308494 "2024-05-25T23:11:35Z")

</div>

Control + f ends up going to Discourse search when the expectation is browser search. I know the development team has their reasons but sometimes it’s more useful to search for keywords within a post. How can I disable…

---

## [Video Playing on its Own](https://meta.discourse.org/t/video-playing-on-its-own/309380)

<div class="topic-metadata">

**Author:** [@PeakProsperity](https://meta.discourse.org/u/PeakProsperity)\
**Replies:** 0\
**Last updated:** [May 25, 2024, 9:51am UTC](https://meta.discourse.org/t/video-playing-on-its-own/309380 "2024-05-25T09:51:31Z")

</div>

I’ve had a request come in from one of our users that is supposedly happening to more than one person, but it doesn’t seem to happen consistently. Basically, a video resumes play all on its own if it’s paused and the us…

---

## [Forum for a group of customers, separated by product](https://meta.discourse.org/t/forum-for-a-group-of-customers-separated-by-product/78963)

<div class="topic-metadata">

**Author:** [@marcus7](https://meta.discourse.org/u/marcus7)\
**Replies:** 3\
**Last updated:** [January 25, 2018, 4:10pm UTC](https://meta.discourse.org/t/forum-for-a-group-of-customers-separated-by-product/78963 "2018-01-25T16:10:10Z")

</div>

Hello all, Apologies if this has been mentioned before. This is my first time experiencing Discourse so I’m still pretty new to navigating to older topics. The company I work for provides software to customers all over…

---

## [Prompt injection for long-context LLMs as an alternative to RAG?](https://meta.discourse.org/t/prompt-injection-for-long-context-llms-as-an-alternative-to-rag/309086)

<div class="topic-metadata">

**Author:** [@StevePlex](https://meta.discourse.org/u/StevePlex)\
**Replies:** 8\
**Last updated:** [May 24, 2024, 9:02pm UTC](https://meta.discourse.org/t/prompt-injection-for-long-context-llms-as-an-alternative-to-rag/309086 "2024-05-24T21:02:18Z")

</div>

Is it feasible to inject medium-sized documents (e.g., up to 100KB) into the context of a Discourse AI persona bot session via the system prompt? USE CASE A custom AI Persona linked to a private LLM like Llama3-8b in a…

---

## [Encountering Error in Sentiment Backfill Rake Task](https://meta.discourse.org/t/encountering-error-in-sentiment-backfill-rake-task/297275)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 3\
**Last updated:** [May 24, 2024, 8:20pm UTC](https://meta.discourse.org/t/encountering-error-in-sentiment-backfill-rake-task/297275 "2024-05-24T20:20:52Z")

</div>

I’m trying to run the sentiment backfill rake, it starts working for a while (say about 6-10 minutes) and then it throws an error. :/var/www/discourse# rake ai:sentiment:backfill --trace \*\* Invoke ai:sentiment:backfill …

---

## [Images polls](https://meta.discourse.org/t/images-polls/309252)

<div class="topic-metadata">

**Author:** [@eisammy](https://meta.discourse.org/u/eisammy)\
**Replies:** 3\
**Last updated:** [May 24, 2024, 7:57pm UTC](https://meta.discourse.org/t/images-polls/309252 "2024-05-24T19:57:15Z")

</div>

How to insert images on poll function for “what do you rather” game I tried insert but it are not showing when I create the post. I try this way \[poll type=regular results=always public=true chartType=bar\] \* Um present…

---

## [Is the green line under the Category Expert’s posts intended?](https://meta.discourse.org/t/is-the-green-line-under-the-category-expert-s-posts-intended/309457)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 4\
**Last updated:** [May 24, 2024, 6:09pm UTC](https://meta.discourse.org/t/is-the-green-line-under-the-category-expert-s-posts-intended/309457 "2024-05-24T18:09:47Z")

</div>

Not that it matters but I noticed a green horizontal line under my new article today, only under the one I am a category expert… Something linked to the Experts plugin?

---

## [Discourse Hub invalidates Discord OAuth with error](https://meta.discourse.org/t/discourse-hub-invalidates-discord-oauth-with-error/309316)

<div class="topic-metadata">

**Author:** [@lawmixeraintalive](https://meta.discourse.org/u/lawmixeraintalive)\
**Replies:** 3\
**Last updated:** [May 24, 2024, 5:32pm UTC](https://meta.discourse.org/t/discourse-hub-invalidates-discord-oauth-with-error/309316 "2024-05-24T17:32:34Z")

</div>

I’ve only have Discord OAuth as my verification method, and it works perfectly fine on desktop discourse, but on mobile, it will break itself which isn’t fun. Error: (discord) Authentication failure! csrf\_detected: Omn…

---

## [Hide email address from /about page](https://meta.discourse.org/t/hide-email-address-from-about-page/148433)

<div class="topic-metadata">

**Author:** [@dizzit](https://meta.discourse.org/u/dizzit)\
**Replies:** 3\
**Last updated:** [April 19, 2020, 4:16am UTC](https://meta.discourse.org/t/hide-email-address-from-about-page/148433 "2020-04-19T04:16:19Z")

</div>

On the /about page of Discourse forums, it shows the main admin email address: Contact Us In the event of a critical issue or urgent matter affecting this site, please contact us at email@example.com How do I hide th…

---

## [How to enable CopyLink?](https://meta.discourse.org/t/how-to-enable-copylink/309269)

<div class="topic-metadata">

**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 2\
**Last updated:** [May 24, 2024, 9:38am UTC](https://meta.discourse.org/t/how-to-enable-copylink/309269 "2024-05-24T09:38:35Z")

</div>

Is there some Admin Site Setting which needs to be turned on for my site to reflect this behaviour? Even my instance fully up to date, still when I click on the small ‘Chain’ button below a post, a sharing popup modal a…

---

## [How to view sidekiq dashboard?](https://meta.discourse.org/t/how-to-view-sidekiq-dashboard/309228)

<div class="topic-metadata">

**Author:** [@Mudit\_Maheshwari](https://meta.discourse.org/u/Mudit_Maheshwari)\
**Replies:** 0\
**Last updated:** [May 23, 2024, 11:59pm UTC](https://meta.discourse.org/t/how-to-view-sidekiq-dashboard/309228 "2024-05-23T23:59:25Z")

</div>

We recently discovered that we are running sidekiq using both the Unicorn (bin/unicorn -c config/unicorn.conf.rb) and Sidekiq (sidekiq -C ./sidekiq.yml) commands. However, when checking the Sidekiq dashboard ({DISCOURSE\_…

---

## [Is there a way to have a link that will PM all staff?](https://meta.discourse.org/t/is-there-a-way-to-have-a-link-that-will-pm-all-staff/309215)

<div class="topic-metadata">

**Author:** [@Onlyanegg](https://meta.discourse.org/u/Onlyanegg)\
**Replies:** 2\
**Last updated:** [May 23, 2024, 10:27pm UTC](https://meta.discourse.org/t/is-there-a-way-to-have-a-link-that-will-pm-all-staff/309215 "2024-05-23T22:27:08Z")

</div>

I’ve looked around quite a bit – I want to have something very visible that will quickly get them to creating a PM to all staff. Ideally a simple link that would start the PM to staff only. Thanks much for any help / p…

---

## [Is it possible to have the Board view as the only view?](https://meta.discourse.org/t/is-it-possible-to-have-the-board-view-as-the-only-view/309189)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 3\
**Last updated:** [May 23, 2024, 9:02pm UTC](https://meta.discourse.org/t/is-it-possible-to-have-the-board-view-as-the-only-view/309189 "2024-05-23T21:02:25Z")

</div>

We have just started looking at using this theme component and have some questions: While having the kanban view on a category, is it possible to then hide the regular topic list so the kanban board is the only view of…

[Previous page](https://meta.discourse.org/c/support/6.md?page=191)

[Next page](https://meta.discourse.org/c/support/6.md?page=193)
