# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=192&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 193

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## ["Are you sure you want to discard the penalty?" popup after silencing a spammer?](https://meta.discourse.org/t/are-you-sure-you-want-to-discard-the-penalty-popup-after-silencing-a-spammer/248290)

<div class="topic-metadata">

**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 2\
**Last updated:** [December 9, 2022, 12:01am UTC](https://meta.discourse.org/t/are-you-sure-you-want-to-discard-the-penalty-popup-after-silencing-a-spammer/248290 "2022-12-09T00:01:33Z")

</div>

Got a clear spam message, and chose to silence the user and delete the post. After choosing those actions, I got a popup saying " Are you sure you want to discard the penalty?". (I was going to screenshot it, but I accid…

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## [Moderation Activity Feed](https://meta.discourse.org/t/moderation-activity-feed/248232)

<div class="topic-metadata">

**Author:** [@smlbiobot](https://meta.discourse.org/u/smlbiobot)\
**Replies:** 2\
**Last updated:** [December 8, 2022, 11:34pm UTC](https://meta.discourse.org/t/moderation-activity-feed/248232 "2022-12-08T23:34:35Z")

</div>

Is there a way to see a feed of all the moderation — something like a mod log?

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## [Discord auth - "know what servers you're in"](https://meta.discourse.org/t/discord-auth-know-what-servers-youre-in/248244)

<div class="topic-metadata">

**Author:** [@Jack\_Sparrow](https://meta.discourse.org/u/Jack_Sparrow)\
**Replies:** 1\
**Last updated:** [December 8, 2022, 2:17pm UTC](https://meta.discourse.org/t/discord-auth-know-what-servers-youre-in/248244 "2022-12-08T14:17:56Z")

</div>

I have enabled “Discord login” in my forum. While testing it, I can see this in Discord’s oauth2/authorize page. Is there any way to exclude “Know what servers you’re in”? I just want users to login to the forum and have…

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## [Can post-voting replies be split and merged?](https://meta.discourse.org/t/can-post-voting-replies-be-split-and-merged/248176)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 1\
**Last updated:** [December 7, 2022, 4:30pm UTC](https://meta.discourse.org/t/can-post-voting-replies-be-split-and-merged/248176 "2022-12-07T16:30:30Z")

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Is it possible to select a specific post and related replies, and move them to a new and plain (non-voting) topic? Just like you can select posts from a topic and spin-off a new topic with them. The use case is a topic …

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## [Offtopic report comes in as spam report](https://meta.discourse.org/t/offtopic-report-comes-in-as-spam-report/244730)

<div class="topic-metadata">

**Author:** [@Albertos](https://meta.discourse.org/u/Albertos)\
**Replies:** 5\
**Last updated:** [December 7, 2022, 3:52pm UTC](https://meta.discourse.org/t/offtopic-report-comes-in-as-spam-report/244730 "2022-12-07T15:52:32Z")

</div>

I’m moderator on a forum and I noticed that if a user reports a post as offtopic, it regularly comes in as a spam report. I also noticed that I reported something as offtopic myself, this came in as spam report. Can some…

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## [Pre-migration evaluation for a large Drupal 7 forum](https://meta.discourse.org/t/pre-migration-evaluation-for-a-large-drupal-7-forum/241743)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 9\
**Last updated:** [December 7, 2022, 3:47pm UTC](https://meta.discourse.org/t/pre-migration-evaluation-for-a-large-drupal-7-forum/241743 "2022-12-07T15:47:30Z")

</div>

Hi everyone, I own and administer what I believe is one of the largest Drupal-based forums on the internet, getting toward 2M posts. Drupal 7 is dying, and Drupal 8/9 are turning into more of a framework for web programm…

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## [Redirect user to specific page after login](https://meta.discourse.org/t/redirect-user-to-specific-page-after-login/248091)

<div class="topic-metadata">

**Author:** [@Irfan\_Ullah](https://meta.discourse.org/u/Irfan_Ullah)\
**Replies:** 4\
**Last updated:** [December 7, 2022, 6:47am UTC](https://meta.discourse.org/t/redirect-user-to-specific-page-after-login/248091 "2022-12-07T06:47:43Z")

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I want to redirect user to specific page with in the forum after login. E.g: If user try to login from any page using the login popup I want them to redirect to /c/downloads page of my forum. where they can download fil…

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## [My site is down after I installed a plugin](https://meta.discourse.org/t/my-site-is-down-after-i-installed-a-plugin/247923)

<div class="topic-metadata">

**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 21\
**Last updated:** [December 7, 2022, 2:32am UTC](https://meta.discourse.org/t/my-site-is-down-after-i-installed-a-plugin/247923 "2022-12-07T02:32:55Z")

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I went to install a plugin and it started to give this following error in the part where I do the ./launcher rebuild app i use ./discourse-doctor but dont solve FAILED -------------------- Pups::ExecError: if \[ -z "$LE…

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## [Info on category permissions](https://meta.discourse.org/t/info-on-category-permissions/247976)

<div class="topic-metadata">

**Author:** [@mstm](https://meta.discourse.org/u/mstm)\
**Replies:** 3\
**Last updated:** [December 6, 2022, 8:22pm UTC](https://meta.discourse.org/t/info-on-category-permissions/247976 "2022-12-06T20:22:51Z")

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Hi, I searched in the how-to but I did not find what I need. I would like that users can see only the threads created by them within a category, while the staff see all the threads. It is possible with Discourse? Than…

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## [Use OIDC through REST API](https://meta.discourse.org/t/use-oidc-through-rest-api/247936)

<div class="topic-metadata">

**Author:** [@mohit\_kumar](https://meta.discourse.org/u/mohit_kumar)\
**Replies:** 1\
**Last updated:** [December 6, 2022, 5:04pm UTC](https://meta.discourse.org/t/use-oidc-through-rest-api/247936 "2022-12-06T17:04:09Z")

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Hi All, I have setup OIDC and Keycloak, through browser I am able to integrate Discourse, OIDC and Keycloak properly I want to use API for creating/reply posts on behalf of users. For this I want to get the token from …

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## [Changing direction of invitation email templates for rtl languages](https://meta.discourse.org/t/changing-direction-of-invitation-email-templates-for-rtl-languages/65203)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 4\
**Last updated:** [June 28, 2017, 7:04am UTC](https://meta.discourse.org/t/changing-direction-of-invitation-email-templates-for-rtl-languages/65203 "2017-06-28T07:04:44Z")

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Continuing the discussion from Emails for rtl languages have ltr direction: I think invitation emails are an important touch point as they are somehow like your suits for a party! I know the name of the invitation emai…

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## [Backups keep failing](https://meta.discourse.org/t/backups-keep-failing/247734)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 6\
**Last updated:** [December 6, 2022, 3:43pm UTC](https://meta.discourse.org/t/backups-keep-failing/247734 "2022-12-06T15:43:15Z")

</div>

Hello, Whenever I try and backup my site, I get an error. \[2022-12-05 00:08:22\] pg\_dump: executing SEQUENCE SET custom\_emojis\_id\_seq \[2022-12-05 00:08:22\] Finalizing backup... \[2022-12-05 00:08:22\] Creating archive: bl…

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## [Why I can't upload logos?](https://meta.discourse.org/t/why-i-cant-upload-logos/247989)

<div class="topic-metadata">

**Author:** [@mikeguo](https://meta.discourse.org/u/mikeguo)\
**Replies:** 1\
**Last updated:** [December 6, 2022, 2:09pm UTC](https://meta.discourse.org/t/why-i-cant-upload-logos/247989 "2022-12-06T14:09:18Z")

</div>

I have tried to upload logo and digest logo for many times but always encountered the tip: My logo file is png, width is 392 and height is 92. I wonder what is that error.

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## [Turning on "Summary email" digests on a big community with a big past](https://meta.discourse.org/t/turning-on-summary-email-digests-on-a-big-community-with-a-big-past/247779)

<div class="topic-metadata">

**Author:** [@pgr](https://meta.discourse.org/u/pgr)\
**Replies:** 3\
**Last updated:** [December 6, 2022, 1:13pm UTC](https://meta.discourse.org/t/turning-on-summary-email-digests-on-a-big-community-with-a-big-past/247779 "2022-12-06T13:13:23Z")

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Hi. My question regards a quite large Community (\> 50k users), with tons of posts imported from the previous incarnation of the forums. It’s possible that a high percentage of those people haven’t visited for months or e…

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## [Need help in creating 301 redirects for Not Found pages](https://meta.discourse.org/t/need-help-in-creating-301-redirects-for-not-found-pages/247952)

<div class="topic-metadata">

**Author:** [@heymargaux](https://meta.discourse.org/u/heymargaux)\
**Replies:** 5\
**Last updated:** [December 6, 2022, 11:14am UTC](https://meta.discourse.org/t/need-help-in-creating-301-redirects-for-not-found-pages/247952 "2022-12-06T11:14:10Z")

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Hello! We have over 2,000 URLs that are in desperate need of redirection. Is there a plugin that can be installed aside from using the admin/customize/permalinks route?

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## [Remove Google AdSense anchor ad on mobile](https://meta.discourse.org/t/remove-google-adsense-anchor-ad-on-mobile/132004)

<div class="topic-metadata">

**Author:** [@nekodroid](https://meta.discourse.org/u/nekodroid)\
**Replies:** 5\
**Last updated:** [December 5, 2022, 12:30pm UTC](https://meta.discourse.org/t/remove-google-adsense-anchor-ad-on-mobile/132004 "2022-12-05T12:30:03Z")

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Hey friends, I’ve been running ads on my Discourse install successfully for like two hours now so I’m very happy. I’ve got a problem, tho. I’ve set up ads using AdSense. Everything seems to be working (excerpt for some…

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## [Can I automate signup onto my community?](https://meta.discourse.org/t/can-i-automate-signup-onto-my-community/247747)

<div class="topic-metadata">

**Author:** [@Gautham\_Menon](https://meta.discourse.org/u/Gautham_Menon)\
**Replies:** 2\
**Last updated:** [December 5, 2022, 4:32pm UTC](https://meta.discourse.org/t/can-i-automate-signup-onto-my-community/247747 "2022-12-05T16:32:10Z")

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When a user signs up on my platform using their Gmail/SSO, Can I automate the same email to signup on Community? I’ll pass other details like username based on our platform’s username, which they can always change later…

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## [500 Error when loading a specific topic](https://meta.discourse.org/t/500-error-when-loading-a-specific-topic/245381)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 5\
**Last updated:** [December 5, 2022, 1:37pm UTC](https://meta.discourse.org/t/500-error-when-loading-a-specific-topic/245381 "2022-12-05T13:37:31Z")

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A user recently reported that a thread on my site started returning an Internal Server Error last night. The thread is in Q&A format, but besides that it’s normal. I dont know what’s causing this. There’s another Q&A …

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## [Postgres console edge case not obeying POSIX regexp rules?](https://meta.discourse.org/t/postgres-console-edge-case-not-obeying-posix-regexp-rules/247683)

<div class="topic-metadata">

**Author:** [@rahim123](https://meta.discourse.org/u/rahim123)\
**Replies:** 3\
**Last updated:** [December 4, 2022, 4:04pm UTC](https://meta.discourse.org/t/postgres-console-edge-case-not-obeying-posix-regexp-rules/247683 "2022-12-04T16:04:01Z")

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Hi there, I’m trying to run some regexp\_replace commands in the pg console to convert links in my testbed Discourse instance that was migrated from a huge Drupal 7 forum. Across almost 2M posts there are a bunch of links…

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## [Is there a page to see all the Discourse badges?](https://meta.discourse.org/t/is-there-a-page-to-see-all-the-discourse-badges/247656)

<div class="topic-metadata">

**Author:** [@urias](https://meta.discourse.org/u/urias)\
**Replies:** 4\
**Last updated:** [December 4, 2022, 12:08pm UTC](https://meta.discourse.org/t/is-there-a-page-to-see-all-the-discourse-badges/247656 "2022-12-04T12:08:58Z")

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Hey people, I’d like to see all the badges that Discourse offers, but I can’t seem to find any web with that info. Does someone know where I could find all the Discourse badges?

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## [Email replies filter signatures?](https://meta.discourse.org/t/email-replies-filter-signatures/56323)

<div class="topic-metadata">

**Author:** [@ornpax](https://meta.discourse.org/u/ornpax)\
**Replies:** 5\
**Last updated:** [June 21, 2019, 2:53pm UTC](https://meta.discourse.org/t/email-replies-filter-signatures/56323 "2019-06-21T14:53:05Z")

</div>

I have not setup email replies, because we are using it for our company support forums, and I don’t want sneaky competitors to get contact details in email signature… if a potential customer choose to post by email … so…

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## [Can fake HTML to bypass character limits be patched?](https://meta.discourse.org/t/can-fake-html-to-bypass-character-limits-be-patched/247627)

<div class="topic-metadata">

**Author:** [@urias](https://meta.discourse.org/u/urias)\
**Replies:** 2\
**Last updated:** [December 3, 2022, 7:54pm UTC](https://meta.discourse.org/t/can-fake-html-to-bypass-character-limits-be-patched/247627 "2022-12-03T19:54:58Z")

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Hey people, on another web that uses Discourse I mentioned users putting a little amount of text in a topic, @not-ethan mention that if the user puts \<charectersssssssssssssssssss\> this will create a blank space. This i…

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## [Discourse topics as Dokuwiki talk pages](https://meta.discourse.org/t/discourse-topics-as-dokuwiki-talk-pages/65031)

<div class="topic-metadata">

**Author:** [@dmahler](https://meta.discourse.org/u/dmahler)\
**Replies:** 1\
**Last updated:** [June 24, 2017, 9:55am UTC](https://meta.discourse.org/t/discourse-topics-as-dokuwiki-talk-pages/65031 "2017-06-24T09:55:18Z")

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Is there a plugin that allows using Discourse topics as Dokuwiki pages? Would anybody consider making one?

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## [Migrate Private Messages from vBulletin5 to Discourse](https://meta.discourse.org/t/migrate-private-messages-from-vbulletin5-to-discourse/247065)

<div class="topic-metadata">

**Author:** [@Crius](https://meta.discourse.org/u/Crius)\
**Replies:** 4\
**Last updated:** [December 3, 2022, 3:01pm UTC](https://meta.discourse.org/t/migrate-private-messages-from-vbulletin5-to-discourse/247065 "2022-12-03T15:01:07Z")

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Hi there, I’ve only found this other thread on the topic: vBulletin 5 import : how to import private messages? Which, in classic internet fashion, mention a solution but doesn’t really share :smiley: Is there anyone t…

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## [How to reset password for users in PostgreSQL database](https://meta.discourse.org/t/how-to-reset-password-for-users-in-postgresql-database/246690)

<div class="topic-metadata">

**Author:** [@Li\_Bruce](https://meta.discourse.org/u/Li_Bruce)\
**Replies:** 3\
**Last updated:** [December 2, 2022, 8:33am UTC](https://meta.discourse.org/t/how-to-reset-password-for-users-in-postgresql-database/246690 "2022-12-02T08:33:04Z")

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Hello everybody, We have some questions about how to reset password for users in discourse. We know that the command “RAILS\_ENV=production /usr/local/bin/bundle exec rake admin:create” can reset the password for exist…

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## [Dump.sql file in the backup folder?](https://meta.discourse.org/t/dump-sql-file-in-the-backup-folder/247194)

<div class="topic-metadata">

**Author:** [@Mr.X\_Mr.X](https://meta.discourse.org/u/Mr.X_Mr.X)\
**Replies:** 7\
**Last updated:** [December 2, 2022, 2:27pm UTC](https://meta.discourse.org/t/dump-sql-file-in-the-backup-folder/247194 "2022-12-02T14:27:23Z")

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So I’ve been browsing my discourse folders and found a dump.sql file on the /backup folder that I don’t remember creating manually. I’d this a file that is automatically created during backups or am I having an intrusion…

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## [How to find deleted posts](https://meta.discourse.org/t/how-to-find-deleted-posts/134424)

<div class="topic-metadata">

**Author:** [@Priscilla8](https://meta.discourse.org/u/Priscilla8)\
**Replies:** 13\
**Last updated:** [December 2, 2022, 12:45pm UTC](https://meta.discourse.org/t/how-to-find-deleted-posts/134424 "2022-12-02T12:45:49Z")

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Is there a way to see a list of deleted posts? (ie, when users their own posts?) Sometimes I can see these within the thread (with the message ‘post deleted by the author’) but other times, people have got in touch to s…

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## [Failed web upgrade](https://meta.discourse.org/t/failed-web-upgrade/246664)

<div class="topic-metadata">

**Author:** [@Nanovitruvius](https://meta.discourse.org/u/Nanovitruvius)\
**Replies:** 18\
**Last updated:** [December 1, 2022, 11:11pm UTC](https://meta.discourse.org/t/failed-web-upgrade/246664 "2022-12-01T23:11:09Z")

</div>

Hi I am having trouble rescuing a failed upgrade on a Ubuntu 20.04.5 LTS (Focal Fossa)" local machine. Following the failed update, from the command line I ran first sudo apt-get update sudo apt-get upgrade cd /var/dis…

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## [Size of onebox site icons is changed](https://meta.discourse.org/t/size-of-onebox-site-icons-is-changed/231898)

<div class="topic-metadata">

**Author:** [@agemo](https://meta.discourse.org/u/agemo)\
**Replies:** 4\
**Last updated:** [December 1, 2022, 8:52pm UTC](https://meta.discourse.org/t/size-of-onebox-site-icons-is-changed/231898 "2022-12-01T20:52:00Z")

</div>

Another thing with Onebox also is very hit and mis rendering of linked site icons, for e.g. ... class="site-icon" width="228" height="228" style="--calculated-height: 228px;"\> No idea why it calculates such a different…

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## [Placeholder for non existing remote images](https://meta.discourse.org/t/placeholder-for-non-existing-remote-images/247179)

<div class="topic-metadata">

**Author:** [@Roi](https://meta.discourse.org/u/Roi)\
**Replies:** 13\
**Last updated:** [December 1, 2022, 5:42pm UTC](https://meta.discourse.org/t/placeholder-for-non-existing-remote-images/247179 "2022-12-01T17:42:41Z")

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Hello, I imported 80.000 posts from phpBB to Discourse. In the posts there are a lot of images linked from remote website like \[img\]http://www.domain.tld/image.jpg\[/img\] which are not there anymore. The post does not s…

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