# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=193

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 194

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## [Ability to invite someone to an existing group chat](https://meta.discourse.org/t/ability-to-invite-someone-to-an-existing-group-chat/309019)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 4\
**Last updated:** [May 23, 2024, 11:30am UTC](https://meta.discourse.org/t/ability-to-invite-someone-to-an-existing-group-chat/309019 "2024-05-23T11:30:48Z")

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While new group chats can be started, it’s unfortunate to lose the context of the conversation. Chat messages can be moved from one channel to another, but it would be great to also move them from one group chat to anoth…

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## [Differences between the two AI summaries](https://meta.discourse.org/t/differences-between-the-two-ai-summaries/309142)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 1\
**Last updated:** [May 23, 2024, 10:19am UTC](https://meta.discourse.org/t/differences-between-the-two-ai-summaries/309142 "2024-05-23T10:19:44Z")

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https://ibb.co/4YbTDHM https://ibb.co/HXmszVc is the ‘AI summary button’ in the last comment. activates the ‘AI Summary button’ right above the bottom comment in the topic. \*And the names of the two summary…

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## [Interface Language in Preferences =\> force English for everyone (not "default")](https://meta.discourse.org/t/interface-language-in-preferences-force-english-for-everyone-not-default/309139)

<div class="topic-metadata">

**Author:** [@Eloïse\_Barrège](https://meta.discourse.org/u/Elo%C3%AFse_Barr%C3%A8ge)\
**Replies:** 0\
**Last updated:** [May 23, 2024, 8:49am UTC](https://meta.discourse.org/t/interface-language-in-preferences-force-english-for-everyone-not-default/309139 "2024-05-23T08:49:24Z")

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Hello How do you force the interface language in the “Preferences” to be “English” and not “default” ? Thank you

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## [Number of members?](https://meta.discourse.org/t/number-of-members/309100)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 1\
**Last updated:** [May 23, 2024, 2:59am UTC](https://meta.discourse.org/t/number-of-members/309100 "2024-05-23T02:59:56Z")

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Hi, would it be possible to indicate the number of registered members at this URL? yoursite.com

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## [Category and sub-category defaults for kanban board](https://meta.discourse.org/t/category-and-sub-category-defaults-for-kanban-board/308784)

<div class="topic-metadata">

**Author:** [@Drew-ART](https://meta.discourse.org/u/Drew-ART)\
**Replies:** 1\
**Last updated:** [May 22, 2024, 11:48pm UTC](https://meta.discourse.org/t/category-and-sub-category-defaults-for-kanban-board/308784 "2024-05-22T23:48:14Z")

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Is there a way to have kanban automatically included on all categories and sub-categories created, to define the columns for them (a wildcard character), and have kanban as the default view on all Categories and Sub Cate…

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## [Can't get Ruby to update so ./launcher rebuild app keeps failing](https://meta.discourse.org/t/cant-get-ruby-to-update-so-launcher-rebuild-app-keeps-failing/307959)

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**Author:** [@robobobo](https://meta.discourse.org/u/robobobo)\
**Replies:** 15\
**Last updated:** [May 22, 2024, 10:21pm UTC](https://meta.discourse.org/t/cant-get-ruby-to-update-so-launcher-rebuild-app-keeps-failing/307959 "2024-05-22T22:21:43Z")

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Hi there, I have recently migrated a server image that has Docker Discourse installed on it I can get everything up and running, but I need to re-issue the SSL cert Since the old server had SSL configured, I’m followi…

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## [Duplicate Terms of Service/Privacy Policy](https://meta.discourse.org/t/duplicate-terms-of-service-privacy-policy/308615)

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**Author:** [@anon82911141](https://meta.discourse.org/u/anon82911141)\
**Replies:** 2\
**Last updated:** [May 22, 2024, 9:12pm UTC](https://meta.discourse.org/t/duplicate-terms-of-service-privacy-policy/308615 "2024-05-22T21:12:41Z")

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Hi there, In terms of a private community, the ToS and Pp is always public - that’s fine. However, is there any way to make another ToS/Pp so that it can be viewed without logging in? A post is fine but ideally another …

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## [Read time/dwell time pop up](https://meta.discourse.org/t/read-time-dwell-time-pop-up/308441)

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**Author:** [@Mollyvog](https://meta.discourse.org/u/Mollyvog)\
**Replies:** 5\
**Last updated:** [May 22, 2024, 6:25pm UTC](https://meta.discourse.org/t/read-time-dwell-time-pop-up/308441 "2024-05-22T18:25:24Z")

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Hello On our community, the content can be quite upsetting, but it’s also easy to just keep scrolling and absorbing. We’ve had user feedback that they can find reading upsetting, but feel compelled to. Is there any typ…

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## [Question on User Card Background](https://meta.discourse.org/t/question-on-user-card-background/309052)

<div class="topic-metadata">

**Author:** [@Banana28](https://meta.discourse.org/u/Banana28)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 6:04pm UTC](https://meta.discourse.org/t/question-on-user-card-background/309052 "2024-05-22T18:04:17Z")

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When it says your file is too large when adding a user card picture or profile header, it say to provide a link. Does anyone know where the link goes?

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## [Suspension length and log data](https://meta.discourse.org/t/suspension-length-and-log-data/308926)

<div class="topic-metadata">

**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 4\
**Last updated:** [May 22, 2024, 3:10pm UTC](https://meta.discourse.org/t/suspension-length-and-log-data/308926 "2024-05-22T15:10:18Z")

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One of my moderators suspended a user, he said for a period of two weeks. That was 9 days ago according to the logs. However, he’s back online and posting again today. This leads me to two issues: How is this user ab…

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## [Mirrorfly lowcode chat integration](https://meta.discourse.org/t/mirrorfly-lowcode-chat-integration/308993)

<div class="topic-metadata">

**Author:** [@vinay003](https://meta.discourse.org/u/vinay003)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 11:39am UTC](https://meta.discourse.org/t/mirrorfly-lowcode-chat-integration/308993 "2024-05-22T11:39:44Z")

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Hi, few doubts about integrating the chat API licence key from mirrorfly!! can any one support

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## [When editing post, unable to open gear menu](https://meta.discourse.org/t/when-editing-post-unable-to-open-gear-menu/308934)

<div class="topic-metadata">

**Author:** [@honeymoose](https://meta.discourse.org/u/honeymoose)\
**Replies:** 9\
**Last updated:** [May 22, 2024, 10:09am UTC](https://meta.discourse.org/t/when-editing-post-unable-to-open-gear-menu/308934 "2024-05-22T10:09:15Z")

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Priority/Severity: High Platform: 3.3.0.beta3-dev UI bugs Description: One we upgrade the version to 3.3.0.beta3-dev yesterday. We noticed the content edit not able to open more options. There is a JS error. Ple…

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## [How to create local Discourse with only http (no https)?](https://meta.discourse.org/t/how-to-create-local-discourse-with-only-http-no-https/300836)

<div class="topic-metadata">

**Author:** [@Isambard](https://meta.discourse.org/u/Isambard)\
**Replies:** 4\
**Last updated:** [May 22, 2024, 7:27am UTC](https://meta.discourse.org/t/how-to-create-local-discourse-with-only-http-no-https/300836 "2024-05-22T07:27:56Z")

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I’m trying to install discourse on my laptop to do some tests before making changes on my real version. (writing scripts that will run on the real docker instance) My laptop has no domain name, so I can’t get a let’s …

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## [Spoiler vs Hide Details, what are the use cases for these options?](https://meta.discourse.org/t/spoiler-vs-hide-details-what-are-the-use-cases-for-these-options/308759)

<div class="topic-metadata">

**Author:** [@MikeNolan](https://meta.discourse.org/u/MikeNolan)\
**Replies:** 5\
**Last updated:** [May 22, 2024, 4:59am UTC](https://meta.discourse.org/t/spoiler-vs-hide-details-what-are-the-use-cases-for-these-options/308759 "2024-05-22T04:59:43Z")

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It seems to me that ‘Hide Details’ (to hide a portion of a post) and ‘Blur’ (to blur a portion of a post) have similar impact, so what are the uses cases for using one vs the other?

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## [Missing Topics from a Specific Time Period Not Displaying or Showing in Search Results](https://meta.discourse.org/t/missing-topics-from-a-specific-time-period-not-displaying-or-showing-in-search-results/308956)

<div class="topic-metadata">

**Author:** [@omppatil](https://meta.discourse.org/u/omppatil)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 4:36am UTC](https://meta.discourse.org/t/missing-topics-from-a-specific-time-period-not-displaying-or-showing-in-search-results/308956 "2024-05-22T04:36:09Z")

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Hi everyone, I’m facing an issue where topics from a particular time period are not displaying or listed, and even no search results are found when I search for them through the search bar. These topics were pinned glob…

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## [Full hide of partial posts for role-playing game](https://meta.discourse.org/t/full-hide-of-partial-posts-for-role-playing-game/305045)

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**Author:** [@gru](https://meta.discourse.org/u/gru)\
**Replies:** 12\
**Last updated:** [May 21, 2024, 9:33pm UTC](https://meta.discourse.org/t/full-hide-of-partial-posts-for-role-playing-game/305045 "2024-05-21T21:33:01Z")

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Will be awesome if I will can encrypt part of public message for specific people. I’m administrating StarWarsRP server, and option to hide part of message will be good.

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## [Pin on certain days](https://meta.discourse.org/t/pin-on-certain-days/307934)

<div class="topic-metadata">

**Author:** [@anon82911141](https://meta.discourse.org/u/anon82911141)\
**Replies:** 5\
**Last updated:** [May 21, 2024, 7:13pm UTC](https://meta.discourse.org/t/pin-on-certain-days/307934 "2024-05-21T19:13:11Z")

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Hi, Is it possible to pin topics/posts for/on certain days automatically? Thanks.

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## [Issue with AI Feature Not Functioning](https://meta.discourse.org/t/issue-with-ai-feature-not-functioning/308894)

<div class="topic-metadata">

**Author:** [@Tarriqi](https://meta.discourse.org/u/Tarriqi)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 5:21pm UTC](https://meta.discourse.org/t/issue-with-ai-feature-not-functioning/308894 "2024-05-21T17:21:53Z")

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I recently enabled a new AI feature on our Discourse forum, but I’ve encountered an issue where it does not function as expected. When I click on the feature, nothing happens. Here are the steps I’ve taken so far: Ena…

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## [Remove numbers behind strings](https://meta.discourse.org/t/remove-numbers-behind-strings/308888)

<div class="topic-metadata">

**Author:** [@Tarriqi](https://meta.discourse.org/u/Tarriqi)\
**Replies:** 4\
**Last updated:** [May 21, 2024, 4:48pm UTC](https://meta.discourse.org/t/remove-numbers-behind-strings/308888 "2024-05-21T16:48:24Z")

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Our community has been displaying a mysterious string of numbers beside every content, and we are unsure of its origin… Can someone please advise on how to remove it? Thank you :slight\_smile: .

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## [Assistance in Building Our Community](https://meta.discourse.org/t/assistance-in-building-our-community/308387)

<div class="topic-metadata">

**Author:** [@Tarriqi](https://meta.discourse.org/u/Tarriqi)\
**Replies:** 3\
**Last updated:** [May 21, 2024, 4:02pm UTC](https://meta.discourse.org/t/assistance-in-building-our-community/308387 "2024-05-21T16:02:24Z")

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Hi, please we are a student and we need help in building a community that’s very urgent thank you with features like: Peer Support: Students can support and encourage each other in their academic journey, fostering a …

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## [Not being able to delete topic blocks category deletion](https://meta.discourse.org/t/not-being-able-to-delete-topic-blocks-category-deletion/307728)

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**Author:** [@Viktor09](https://meta.discourse.org/u/Viktor09)\
**Replies:** 11\
**Last updated:** [May 21, 2024, 7:30am UTC](https://meta.discourse.org/t/not-being-able-to-delete-topic-blocks-category-deletion/307728 "2024-05-21T07:30:15Z")

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We closed our politics category three years ago because it caused us so many headaches, and it has been hidden from our users since then. I’d now like to delete the category, and I find that I first have to go through t…

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## [Disable HTTPS or configure get Let's Encrypt DNS challenge](https://meta.discourse.org/t/disable-https-or-configure-get-lets-encrypt-dns-challenge/308746)

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**Author:** [@Marek\_Wojtaszek](https://meta.discourse.org/u/Marek_Wojtaszek)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 7:10am UTC](https://meta.discourse.org/t/disable-https-or-configure-get-lets-encrypt-dns-challenge/308746 "2024-05-21T07:10:24Z")

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This is my third post on that, I am so sorry to flood you with that, but I here wanted make the thread as simple as possible. I have horrible issues with getting the HTTP based Let’s Encrypt certificates since my server…

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## [What are all the things a category moderator can do?](https://meta.discourse.org/t/what-are-all-the-things-a-category-moderator-can-do/308745)

<div class="topic-metadata">

**Author:** [@putty](https://meta.discourse.org/u/putty)\
**Replies:** 7\
**Last updated:** [May 21, 2024, 5:20am UTC](https://meta.discourse.org/t/what-are-all-the-things-a-category-moderator-can-do/308745 "2024-05-21T05:20:54Z")

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We are looking to add some community moderation to our site and are trying to determine the best way to go about it. We initially thought about trust levels (TL4) but 1) some users are already TL3 so the operating window…

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## [How to customize the text in an embedded post?](https://meta.discourse.org/t/how-to-customize-the-text-in-an-embedded-post/214826)

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**Author:** [@KevinWorkman](https://meta.discourse.org/u/KevinWorkman)\
**Replies:** 15\
**Last updated:** [May 21, 2024, 4:19am UTC](https://meta.discourse.org/t/how-to-customize-the-text-in-an-embedded-post/214826 "2024-05-21T04:19:46Z")

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I have a site where I publish various tutorials and blogs, and I use Discourse as both a forum and as comments using the embedding feature. This mostly works great, except that when I create a new page on the main site,…

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## [Missing all icons](https://meta.discourse.org/t/missing-all-icons/308200)

<div class="topic-metadata">

**Author:** [@darkpixlz](https://meta.discourse.org/u/darkpixlz)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 3:04am UTC](https://meta.discourse.org/t/missing-all-icons/308200 "2024-05-21T03:04:09Z")

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I’m missing FontAwesome on my site for some reason. The site is local and no public copy exists which is why the logo is tim cook It worked when the site url was “localhost”, now that it’s the local IP the icons are …

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## [Admin post needs approval](https://meta.discourse.org/t/admin-post-needs-approval/308608)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 6\
**Last updated:** [May 21, 2024, 1:00am UTC](https://meta.discourse.org/t/admin-post-needs-approval/308608 "2024-05-21T01:00:29Z")

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Hi as an admin I posted a new topic and I see (for the first time) the banner “needs approval” on my post, when I approved it, this banner remains. Why do I need approval as an admin and how to get rid of that “needs app…

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## [Including tags on topics shown on board](https://meta.discourse.org/t/including-tags-on-topics-shown-on-board/308785)

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**Author:** [@Campano](https://meta.discourse.org/u/Campano)\
**Replies:** 0\
**Last updated:** [June 9, 2023, 1:15pm UTC](https://meta.discourse.org/t/including-tags-on-topics-shown-on-board/308785 "2023-06-09T13:15:41Z")

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Hello! When in board view, I properly see the column tags, but I’d like to see the other tags on the cards, and they don’t systematically appear… I configured a default mode with my-category:tags:design,backlog,planned…

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## [How are tags shared across two tag groups handled in this case?](https://meta.discourse.org/t/how-are-tags-shared-across-two-tag-groups-handled-in-this-case/308779)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 0\
**Last updated:** [May 20, 2024, 11:52pm UTC](https://meta.discourse.org/t/how-are-tags-shared-across-two-tag-groups-handled-in-this-case/308779 "2024-05-20T23:52:00Z")

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Let’s say you have a tag, tag1. Tag Group A: tag1 added to group Tags are visible only to the following groups set to admins Tag Group B: tag1 added to group Tags can be used by everyone is selected Can @everyone …

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## [Too similar content when original one is deleted](https://meta.discourse.org/t/too-similar-content-when-original-one-is-deleted/308619)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 3\
**Last updated:** [May 20, 2024, 4:46pm UTC](https://meta.discourse.org/t/too-similar-content-when-original-one-is-deleted/308619 "2024-05-20T16:46:30Z")

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I answered to one user and after sending I realized it went to wrong person. So I copy&pasted text, then deleted first try and answered to right person. That didn’t went thru because content was too similar than previous…

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## [Problems with upgrading from 3.3.0-beta2-dev to 3.3.0-beta2](https://meta.discourse.org/t/problems-with-upgrading-from-3-3-0-beta2-dev-to-3-3-0-beta2/308430)

<div class="topic-metadata">

**Author:** [@Marek\_Wojtaszek](https://meta.discourse.org/u/Marek_Wojtaszek)\
**Replies:** 7\
**Last updated:** [May 20, 2024, 4:21pm UTC](https://meta.discourse.org/t/problems-with-upgrading-from-3-3-0-beta2-dev-to-3-3-0-beta2/308430 "2024-05-20T16:21:26Z")

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I was prompted to do the upgrade on the Administration page. First I had to upgrade the docker\_manager, so I did it from the web UI. After doing so i got the following message: Updates via the web UI are disabled until …

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