# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=198

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 199

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## [iPhone timeout](https://meta.discourse.org/t/iphone-timeout/307650)

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**Author:** [@pibodi](https://meta.discourse.org/u/pibodi)\
**Replies:** 4\
**Last updated:** [May 11, 2024, 7:22pm UTC](https://meta.discourse.org/t/iphone-timeout/307650 "2024-05-11T19:22:35Z")

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Hello! I’ve successfully installed Discourse (as recommended, default docker installation), I am on Debian 12, 2 cores, 4Gb memory, 80 Gb disk space: https://oreillefine.art The problem is that from my laptop I can alwa…

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## [This error is a problem?](https://meta.discourse.org/t/this-error-is-a-problem/307647)

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**Author:** [@eisammy](https://meta.discourse.org/u/eisammy)\
**Replies:** 3\
**Last updated:** [May 11, 2024, 6:56pm UTC](https://meta.discourse.org/t/this-error-is-a-problem/307647 "2024-05-11T18:56:17Z")

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(this.prototype,“dialog”,\[o.service\])‘#e’=void dt7948.i(this,“dialog”) /assets/plugins/poll-\[key\].js

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## [Is it possible to prevent unlisted topics from being indexed by Google?](https://meta.discourse.org/t/is-it-possible-to-prevent-unlisted-topics-from-being-indexed-by-google/307649)

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**Author:** [@physixfan](https://meta.discourse.org/u/physixfan)\
**Replies:** 5\
**Last updated:** [May 11, 2024, 6:40pm UTC](https://meta.discourse.org/t/is-it-possible-to-prevent-unlisted-topics-from-being-indexed-by-google/307649 "2024-05-11T18:40:47Z")

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It is strange that when a topic is unlisted, it is still indexed by Google. I think the logic is really weird. Is it possible to prevent unlisted topics from being indexed by Google?

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## [Can't install the bundle](https://meta.discourse.org/t/cant-install-the-bundle/307625)

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**Author:** [@KingEZFLOW](https://meta.discourse.org/u/KingEZFLOW)\
**Replies:** 0\
**Last updated:** [May 11, 2024, 6:07am UTC](https://meta.discourse.org/t/cant-install-the-bundle/307625 "2024-05-11T06:07:09Z")

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Trying to install Discourse on my ubuntu server. Keep getting this error. Bundler::HTTPError: Could not download gem from https://rubygems.org/ due to underlying error \<bad response Forbidden 403 (https://rubygems.org/g…

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## [Why am I seeing ‘#number’ next to site texts?](https://meta.discourse.org/t/why-am-i-seeing-number-next-to-site-texts/307611)

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**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 3\
**Last updated:** [May 11, 2024, 5:35am UTC](https://meta.discourse.org/t/why-am-i-seeing-number-next-to-site-texts/307611 "2024-05-11T05:35:27Z")

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I am in a situation where I have installed Discourse on Github using DigitalOcean. I have a few questions here (Discourse Version 3.3.0 beta2) I would like to know why I am seeing the #number pattern as shown in the at…

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## [No sidebar, but old hamburger, on new Digital Ocean droplet install?](https://meta.discourse.org/t/no-sidebar-but-old-hamburger-on-new-digital-ocean-droplet-install/307619)

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**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 8\
**Last updated:** [May 11, 2024, 5:31am UTC](https://meta.discourse.org/t/no-sidebar-but-old-hamburger-on-new-digital-ocean-droplet-install/307619 "2024-05-11T05:31:20Z")

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I’ve been following the installation guide for the official Digital Ocean Discourse droplet for my own personal site. I just finished the installation, but I’m noticing two odd behaviors: My sidebar is missing, but ins…

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## [Issue with setting up email: Job exception: Net::SMTPAuthenticationError](https://meta.discourse.org/t/issue-with-setting-up-email-job-exception-net-smtpauthenticationerror/307541)

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**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 1\
**Last updated:** [May 11, 2024, 4:40am UTC](https://meta.discourse.org/t/issue-with-setting-up-email-job-exception-net-smtpauthenticationerror/307541 "2024-05-11T04:40:11Z")

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Obviously, this has something to do with my email configuration. I’m learning to setup my own Discourse instance, currently as a droplet in Digital Ocean. I have the instance setup, and it’s available at jordanviolet.dev.…

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## ['Topic details' block is opened by default](https://meta.discourse.org/t/topic-details-block-is-opened-by-default/165441)

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**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\
**Replies:** 0\
**Last updated:** [September 26, 2020, 7:09am UTC](https://meta.discourse.org/t/topic-details-block-is-opened-by-default/165441 "2020-09-26T07:09:16Z")

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Can’t find what it caused. When I open any topic, this block is opened by default: I would like it to be closed as it is on meta now. What to check? Update: it’s connected with this https://meta.discourse.org/t…

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## [How to remove ‘Powered by Discourse’?](https://meta.discourse.org/t/how-to-remove-powered-by-discourse/307866)

<div class="topic-metadata">

**Author:** [@Truest](https://meta.discourse.org/u/Truest)\
**Replies:** 1\
**Last updated:** [May 11, 2024, 3:53am UTC](https://meta.discourse.org/t/how-to-remove-powered-by-discourse/307866 "2024-05-11T03:53:42Z")

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Do you know how to remove the phrase “powered by Discourse” below?

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## [How do you modify the Chat Notification Email?](https://meta.discourse.org/t/how-do-you-modify-the-chat-notification-email/306421)

<div class="topic-metadata">

**Author:** [@Earnie\_Baird](https://meta.discourse.org/u/Earnie_Baird)\
**Replies:** 4\
**Last updated:** [May 10, 2024, 11:55pm UTC](https://meta.discourse.org/t/how-do-you-modify-the-chat-notification-email/306421 "2024-05-10T23:55:46Z")

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I’m trying to edit the Chat Notification Email but can’t find it in Admin–\> Email → Templates Can anyone offer any advice on how to edit it? I need to modify the footer text but can’t figure out how. Thanks.

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## [How do existing Discourse end-users link Patreon?](https://meta.discourse.org/t/how-do-existing-discourse-end-users-link-patreon/147766)

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**Author:** [@dylanh724](https://meta.discourse.org/u/dylanh724)\
**Replies:** 7\
**Last updated:** [April 13, 2020, 7:50am UTC](https://meta.discourse.org/t/how-do-existing-discourse-end-users-link-patreon/147766 "2020-04-13T07:50:26Z")

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All the instructions on both Discourse and Patreon’s site instructs end-users to claim benefits by registering a new account via Patreon. What about veteran/existing end-users, or those that register via an alt login typ…

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## [New user of the month granting to weird people?](https://meta.discourse.org/t/new-user-of-the-month-granting-to-weird-people/301954)

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**Author:** [@cellofour](https://meta.discourse.org/u/cellofour)\
**Replies:** 5\
**Last updated:** [May 10, 2024, 11:34pm UTC](https://meta.discourse.org/t/new-user-of-the-month-granting-to-weird-people/301954 "2024-05-10T23:34:04Z")

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So, I saw a person got new user of the month but these are their stats: The badge seems to be rigged. Any help?

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## [Show poll voted status in topic list](https://meta.discourse.org/t/show-poll-voted-status-in-topic-list/307609)

<div class="topic-metadata">

**Author:** [@Chief-Engineer](https://meta.discourse.org/u/Chief-Engineer)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 11:23pm UTC](https://meta.discourse.org/t/show-poll-voted-status-in-topic-list/307609 "2024-05-10T23:23:19Z")

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Is there any good way to show if there is a poll that has or hasn’t been voted on within a topic in the topic list? I tried to look around for theme components or plugins but wasn’t able to find one. The goal is to prov…

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## [Installing Discourse on aaPanel Ubuntu 22.04 instance](https://meta.discourse.org/t/installing-discourse-on-aapanel-ubuntu-22-04-instance/307486)

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**Author:** [@ausavia1](https://meta.discourse.org/u/ausavia1)\
**Replies:** 2\
**Last updated:** [May 10, 2024, 11:11pm UTC](https://meta.discourse.org/t/installing-discourse-on-aapanel-ubuntu-22-04-instance/307486 "2024-05-10T23:11:24Z")

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Hey! I am just wondering how I am able to install discourse on this instance as it does not load correctly

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## [Mail Receiver setup](https://meta.discourse.org/t/mail-receiver-setup/307590)

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**Author:** [@Architect](https://meta.discourse.org/u/Architect)\
**Replies:** 1\
**Last updated:** [May 10, 2024, 10:51pm UTC](https://meta.discourse.org/t/mail-receiver-setup/307590 "2024-05-10T22:51:27Z")

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Have a problem with mail receiver won’t rebuild, log: :/var/discourse# /var/discourse/launcher rebuild mail-receiver x86\_64 arch detected. Ensuring launcher is up to date Launcher is up-to-date Stopping old container + …

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## [Muted categories behavior for anon users?](https://meta.discourse.org/t/muted-categories-behavior-for-anon-users/307587)

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**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 8:28pm UTC](https://meta.discourse.org/t/muted-categories-behavior-for-anon-users/307587 "2024-05-10T20:28:25Z")

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I have been searching around, but can’t find a definitive explanation on what muted categories behavior should be: I have a muted category which is shown in the sidebar menu. For anons: It’s not showing in the sideba…

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## [Discourse broken after moving servers](https://meta.discourse.org/t/discourse-broken-after-moving-servers/307476)

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**Author:** [@Ryan\_Hyer](https://meta.discourse.org/u/Ryan_Hyer)\
**Replies:** 15\
**Last updated:** [May 10, 2024, 8:13pm UTC](https://meta.discourse.org/t/discourse-broken-after-moving-servers/307476 "2024-05-10T20:13:39Z")

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Our Discourse instance has been hosted on Digital Ocean for many years, to the point where issues were cropping up due to still being on Ubuntu 18. So, I created a new Droplet with a fresh Discourse install, bootstrapped…

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## [Tag Counts Missing on Tags Page](https://meta.discourse.org/t/tag-counts-missing-on-tags-page/307563)

<div class="topic-metadata">

**Author:** [@salbertelli](https://meta.discourse.org/u/salbertelli)\
**Replies:** 7\
**Last updated:** [May 10, 2024, 7:37pm UTC](https://meta.discourse.org/t/tag-counts-missing-on-tags-page/307563 "2024-05-10T19:37:19Z")

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I’ve recently observed that the tag counts (e.g., “Java X 10”) are no longer visible on our /tags page. Instead, we only see a list of tags without their respective counts. Any insights on what might be causing this sud…

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## [Points/Cheers not updated after merging accounts](https://meta.discourse.org/t/points-cheers-not-updated-after-merging-accounts/306177)

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**Author:** [@salbertelli](https://meta.discourse.org/u/salbertelli)\
**Replies:** 9\
**Last updated:** [May 10, 2024, 6:36pm UTC](https://meta.discourse.org/t/points-cheers-not-updated-after-merging-accounts/306177 "2024-05-10T18:36:01Z")

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Hi all! In testing, I successfully merged two user accounts, and their badges and points were transferred over to the target account as expected. However, yesterday, during the production merge, although the Stats were …

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## [Http shows nginx page](https://meta.discourse.org/t/http-shows-nginx-page/307542)

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**Author:** [@pibodi](https://meta.discourse.org/u/pibodi)\
**Replies:** 6\
**Last updated:** [May 10, 2024, 1:14pm UTC](https://meta.discourse.org/t/http-shows-nginx-page/307542 "2024-05-10T13:14:41Z")

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Hello! I’ve done the installation from zero. It was a bit strange, because when I tried ./discourse-setup, I’ve got Hostname for your Discourse? \[oreillefine.art\]: Checking your domain name . . . WARNING: Port 443 of…

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## [Cross-week calendar and custom "Add to Calendar" link](https://meta.discourse.org/t/cross-week-calendar-and-custom-add-to-calendar-link/307491)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 4:46am UTC](https://meta.discourse.org/t/cross-week-calendar-and-custom-add-to-calendar-link/307491 "2024-05-10T04:46:34Z")

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Continuing the discussion from Create Calendars: Hi! I have a couple of questions regarding topic calendar. Is it possible to tell the calendar view that the week starts on Thursday and ends on Wednesday? That would…

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## [Notification when a participated topic is edited](https://meta.discourse.org/t/notification-when-a-participated-topic-is-edited/307334)

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**Author:** [@fbpbdmin](https://meta.discourse.org/u/fbpbdmin)\
**Replies:** 20\
**Last updated:** [May 10, 2024, 4:01am UTC](https://meta.discourse.org/t/notification-when-a-participated-topic-is-edited/307334 "2024-05-10T04:01:27Z")

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say, A posted a topic, B and C posted comments below days later A modified the topic, is it possible to have B/C get a notification for the topic modified… seems this is not a common case, just ask if there is some…

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## [GTM parameters are not preserved, or passed to GTM](https://meta.discourse.org/t/gtm-parameters-are-not-preserved-or-passed-to-gtm/307240)

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**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\
**Replies:** 3\
**Last updated:** [May 9, 2024, 9:52pm UTC](https://meta.discourse.org/t/gtm-parameters-are-not-preserved-or-passed-to-gtm/307240 "2024-05-09T21:52:37Z")

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On stable, when Ember is rewriting the URL, it removes any “unknown” query parameters, including things like gtm\_source, before they can be passed to for instance Google Tag Manager. Is there any existing solution for t…

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## [Post Sort Alphabetical](https://meta.discourse.org/t/post-sort-alphabetical/307455)

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**Author:** [@sinrider](https://meta.discourse.org/u/sinrider)\
**Replies:** 2\
**Last updated:** [May 9, 2024, 9:10pm UTC](https://meta.discourse.org/t/post-sort-alphabetical/307455 "2024-05-09T21:10:08Z")

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I searched. A lot. Most of the posts I saw were related to Topic-based alphabetical sorting and why that didn’t make sense. I’m looking to sort a list of posts alphabetically by title within a topic. Our forum is a grou…

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## [How to get Privacy Policy and TOS to show up like the FAQ page](https://meta.discourse.org/t/how-to-get-privacy-policy-and-tos-to-show-up-like-the-faq-page/276556)

<div class="topic-metadata">

**Author:** [@JJ\_IA](https://meta.discourse.org/u/JJ_IA)\
**Replies:** 2\
**Last updated:** [May 9, 2024, 8:41pm UTC](https://meta.discourse.org/t/how-to-get-privacy-policy-and-tos-to-show-up-like-the-faq-page/276556 "2024-05-09T20:41:11Z")

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What do you call the format of the “FAQ” section – it doesn’t look like a “post” when I look at the page, but turns into a post when I edit it. I’d like my privacy policy and TOS to show up the same way (currently they …

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## [422 Error - no reason given](https://meta.discourse.org/t/422-error-no-reason-given/307441)

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**Author:** [@dmurn](https://meta.discourse.org/u/dmurn)\
**Replies:** 0\
**Last updated:** [May 9, 2024, 6:56pm UTC](https://meta.discourse.org/t/422-error-no-reason-given/307441 "2024-05-09T18:56:25Z")

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I’ve searched for an answer on this and I can’t find anything relevant. I just created six categories without any issues in the same format, and I’ve gotten to my seventh and I continue to get a 422 error when I try to e…

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## [Is there any way to disable emails for "your post was approved"?](https://meta.discourse.org/t/is-there-any-way-to-disable-emails-for-your-post-was-approved/307419)

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**Author:** [@wisedesk](https://meta.discourse.org/u/wisedesk)\
**Replies:** 0\
**Last updated:** [May 9, 2024, 3:07pm UTC](https://meta.discourse.org/t/is-there-any-way-to-disable-emails-for-your-post-was-approved/307419 "2024-05-09T15:07:11Z")

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This topic addresses a similar issue, but not this particular one. I’d like to disable “your post was approved” emails for users. Currently we have a) approval needed for all posts (we’re fairly small) and b) emails on …

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## [How to avoid guarded words in certain paragraphs](https://meta.discourse.org/t/how-to-avoid-guarded-words-in-certain-paragraphs/307430)

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**Author:** [@Master](https://meta.discourse.org/u/Master)\
**Replies:** 7\
**Last updated:** [May 9, 2024, 5:30pm UTC](https://meta.discourse.org/t/how-to-avoid-guarded-words-in-certain-paragraphs/307430 "2024-05-09T17:30:55Z")

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Hi, I’m using the “watched words” feature, specifically to change certain words for links, which works very well. However, I would like to know if there is a code or way to prevent the word from necessarily being change…

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## [Can't Receive Registration Email for New Setup](https://meta.discourse.org/t/cant-receive-registration-email-for-new-setup/147641)

<div class="topic-metadata">

**Author:** [@Adrian\_K](https://meta.discourse.org/u/Adrian_K)\
**Replies:** 0\
**Last updated:** [April 11, 2020, 6:31pm UTC](https://meta.discourse.org/t/cant-receive-registration-email-for-new-setup/147641 "2020-04-11T18:31:27Z")

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Okay, so I’ve spun up a new instance and installed Discourse. For the life of me I can’t work out why I’m not getting the activation email for the new install. I can telnet to my SMTP server from the console, so no blo…

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## [How to implement Discourse Connect in java project](https://meta.discourse.org/t/how-to-implement-discourse-connect-in-java-project/307371)

<div class="topic-metadata">

**Author:** [@且\_方](https://meta.discourse.org/u/%E4%B8%94_%E6%96%B9)\
**Replies:** 0\
**Last updated:** [May 9, 2024, 9:11am UTC](https://meta.discourse.org/t/how-to-implement-discourse-connect-in-java-project/307371 "2024-05-09T09:11:40Z")

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I am a beginner and am now learning about implementing single sign-on to the Discourse service from my own java project. How should I do it? Is there any demo?

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