# Support **URL:** https://meta.discourse.org/c/support/6.md?page=199 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 200 --- ## [Is it possible to duplicate categories?](https://meta.discourse.org/t/is-it-possible-to-duplicate-categories/303148)
**Author:** [@jenmck](https://meta.discourse.org/u/jenmck)\ **Replies:** 1\ **Last updated:** [May 9, 2024, 9:28am UTC](https://meta.discourse.org/t/is-it-possible-to-duplicate-categories/303148 "2024-05-09T09:28:20Z")
We have a forum that’s got several different groups. Each group has their own category, with some subcategories - and they’re all set up in exactly the same way every time, with the same settings. Is it possible to “dup… --- ## [How to sort nav menu sections?](https://meta.discourse.org/t/how-to-sort-nav-menu-sections/289656)
**Author:** [@Skeleton](https://meta.discourse.org/u/Skeleton)\ **Replies:** 2\ **Last updated:** [May 9, 2024, 7:55am UTC](https://meta.discourse.org/t/how-to-sort-nav-menu-sections/289656 "2024-05-09T07:55:24Z")
I created a custom section with a few useful links for the community. I wanted to set the section to be just below the categories section but i can’t find any option built in or theme component. Anyone can help? --- ## [Profile image not show properly after uploaded](https://meta.discourse.org/t/profile-image-not-show-properly-after-uploaded/306487)
**Author:** [@viruskizz](https://meta.discourse.org/u/viruskizz)\ **Replies:** 0\ **Last updated:** [May 2, 2024, 3:36pm UTC](https://meta.discourse.org/t/profile-image-not-show-properly-after-uploaded/306487 "2024-05-02T15:36:04Z")
Profile image uploaded to S3. the preview show correctly. After Save Changes, It disappear and show blank profile. How to fix this ??? :upside\_down\_face: --- ## [Rebuild fails during bootstrapping](https://meta.discourse.org/t/rebuild-fails-during-bootstrapping/307269)
**Author:** [@AquaL1te](https://meta.discourse.org/u/AquaL1te)\ **Replies:** 2\ **Last updated:** [May 9, 2024, 4:27am UTC](https://meta.discourse.org/t/rebuild-fails-during-bootstrapping/307269 "2024-05-09T04:27:21Z")
My Discourse rebuild fails with the following error: FAILED -------------------- Pups::ExecError: cd /var/www/discourse && sudo -H -E -u discourse bash -c ' set -o errexit if \[ $(git rev-parse --is-shallow-repositor… --- ## [Security on post code](https://meta.discourse.org/t/security-on-post-code/306894)
**Author:** [@Hyan](https://meta.discourse.org/u/Hyan)\ **Replies:** 1\ **Last updated:** [May 9, 2024, 4:10am UTC](https://meta.discourse.org/t/security-on-post-code/306894 "2024-05-09T04:10:00Z")
Hi Discourse, Edit: I used to post my question under Posting code or preformatted text. In my self-hosted discourse, we have a WAF placed in front of installation. It has stricter rules by default which sometimes preve… --- ## [GPT 3.5 is not configured despite having an API key](https://meta.discourse.org/t/gpt-3-5-is-not-configured-despite-having-an-api-key/307186)
**Author:** [@Master](https://meta.discourse.org/u/Master)\ **Replies:** 15\ **Last updated:** [May 9, 2024, 1:37am UTC](https://meta.discourse.org/t/gpt-3-5-is-not-configured-despite-having-an-api-key/307186 "2024-05-09T01:37:25Z")
Hello, I have the discourse service on my own server. I already installed the ai plugin. I already installed the openai api. but still, it tells me that gpt 3.5 is not configured, where is it configured? I thought it … --- ## [Sign up and Login button not translated?](https://meta.discourse.org/t/sign-up-and-login-button-not-translated/307291)
**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\ **Replies:** 4\ **Last updated:** [May 8, 2024, 7:17pm UTC](https://meta.discourse.org/t/sign-up-and-login-button-not-translated/307291 "2024-05-08T19:17:29Z")
Hi, I have French Discourse and I noticed the “Sign up” and “Log in” buttons for non registered users are still in English. Is it voluntary, and if not can I translate them and how? Thanks. --- ## [Using PMs as a ticket system - auto-closing and closing reminders](https://meta.discourse.org/t/using-pms-as-a-ticket-system-auto-closing-and-closing-reminders/307087)
**Author:** [@Parker1090](https://meta.discourse.org/u/Parker1090)\ **Replies:** 3\ **Last updated:** [May 8, 2024, 5:24pm UTC](https://meta.discourse.org/t/using-pms-as-a-ticket-system-auto-closing-and-closing-reminders/307087 "2024-05-08T17:24:14Z")
Hi all I have two questions if that’s OK, relating to PMs. We use PMs as part of a support system, tied in with staging emails. So a user can email a set support@ email address which is fed into a group PM with the sup… --- ## [Navigating user to a post via SSO](https://meta.discourse.org/t/navigating-user-to-a-post-via-sso/307251)
**Author:** [@MarkB2](https://meta.discourse.org/u/MarkB2)\ **Replies:** 1\ **Last updated:** [May 8, 2024, 5:07pm UTC](https://meta.discourse.org/t/navigating-user-to-a-post-via-sso/307251 "2024-05-08T17:07:56Z")
Hi We have an app/website that can send notifications (in-app, push and email). We would like to include links to topics/posts. Is there anyway that if a user is sent a URL link to a post, it re-directs to our login pa… --- ## [How to turn off forum except for staff](https://meta.discourse.org/t/how-to-turn-off-forum-except-for-staff/302832)
**Author:** [@Isambard](https://meta.discourse.org/u/Isambard)\ **Replies:** 12\ **Last updated:** [May 8, 2024, 4:24pm UTC](https://meta.discourse.org/t/how-to-turn-off-forum-except-for-staff/302832 "2024-05-08T16:24:03Z")
My forum was attacked and spammed with posts that we don’t want visible. How can the forum be disabled except for staff to clean it up? --- ## [Mailing list mode user not getting emails and not appearing in skipped\_email\_logs](https://meta.discourse.org/t/mailing-list-mode-user-not-getting-emails-and-not-appearing-in-skipped-email-logs/305609)
**Author:** [@wesochuck](https://meta.discourse.org/u/wesochuck)\ **Replies:** 1\ **Last updated:** [May 8, 2024, 3:10pm UTC](https://meta.discourse.org/t/mailing-list-mode-user-not-getting-emails-and-not-appearing-in-skipped-email-logs/305609 "2024-05-08T15:10:32Z")
We have a user who is set for mailing list mode but still doesn’t get some emails. The email notification for the post/topic doesn’t appear in the email\_logs table for them NOR does it appear in the skipped\_email\_logs ta… --- ## [Explain, how changes in group subscriptions alter existing settings (or: how to implement opt out announcement lists via tags)](https://meta.discourse.org/t/explain-how-changes-in-group-subscriptions-alter-existing-settings-or-how-to-implement-opt-out-announcement-lists-via-tags/307213)
**Author:** [@thoka](https://meta.discourse.org/u/thoka)\ **Replies:** 0\ **Last updated:** [May 8, 2024, 7:17am UTC](https://meta.discourse.org/t/explain-how-changes-in-group-subscriptions-alter-existing-settings-or-how-to-implement-opt-out-announcement-lists-via-tags/307213 "2024-05-08T07:17:31Z")
I try to manage announcement-lists via tags, to allow users to opt out from announcements/invitations. For any group of invitations/announcements, I create a tag. Then I add this tag to individual user groups to the wa… --- ## [Filter out and exclude blocks of published post](https://meta.discourse.org/t/filter-out-and-exclude-blocks-of-published-post/306897)
**Author:** [@npm0912](https://meta.discourse.org/u/npm0912)\ **Replies:** 1\ **Last updated:** [May 6, 2024, 9:25am UTC](https://meta.discourse.org/t/filter-out-and-exclude-blocks-of-published-post/306897 "2024-05-06T09:25:32Z")
Hello, I was wondering if there is a quick way in the WP Discourse plugin to filter out and exclude blocks or whole sections (maybe based in ID) from the post being sent to the forum. If that is not possible, would be … --- ## [Integration into custom auth system where emails are not unique?](https://meta.discourse.org/t/integration-into-custom-auth-system-where-emails-are-not-unique/306489)
**Author:** [@jonbarrow](https://meta.discourse.org/u/jonbarrow)\ **Replies:** 39\ **Last updated:** [May 7, 2024, 7:51pm UTC](https://meta.discourse.org/t/integration-into-custom-auth-system-where-emails-are-not-unique/306489 "2024-05-07T19:51:08Z")
We would like to integrate Discourse into our existing systems, to remove reliance on our Discord server for support. We already have our own account system setup, and would like to reuse it if possible to reduce frictio… --- ## [How do I manually add an email address to the block list?](https://meta.discourse.org/t/how-do-i-manually-add-an-email-address-to-the-block-list/307098)
**Author:** [@Richie](https://meta.discourse.org/u/Richie)\ **Replies:** 2\ **Last updated:** [May 7, 2024, 5:03pm UTC](https://meta.discourse.org/t/how-do-i-manually-add-an-email-address-to-the-block-list/307098 "2024-05-07T17:03:12Z")
When deleting a user we have the option to also block the email address from signing up / creating an account again in the future: The list of email addresses which are blocked can be found at https://example.com/adm… --- ## [AWS S3 and the invoice of more than $1000 dollars on the second day after being created](https://meta.discourse.org/t/aws-s3-and-the-invoice-of-more-than-1000-dollars-on-the-second-day-after-being-created/306679)
**Author:** [@Rhod](https://meta.discourse.org/u/Rhod)\ **Replies:** 5\ **Last updated:** [May 7, 2024, 3:53pm UTC](https://meta.discourse.org/t/aws-s3-and-the-invoice-of-more-than-1000-dollars-on-the-second-day-after-being-created/306679 "2024-05-07T15:53:53Z")
Post from an AWS S3 user, who on the second day had an invoice for $1000 dollars and it was empty. Apparently the problem lies mainly in the bucket calls, which create a cost, but the problem was that this user created … --- ## [Translator plugin causes page not to load](https://meta.discourse.org/t/translator-plugin-causes-page-not-to-load/315128)
**Author:** [@blahber](https://meta.discourse.org/u/blahber)\ **Replies:** 2\ **Last updated:** [May 7, 2024, 3:45pm UTC](https://meta.discourse.org/t/translator-plugin-causes-page-not-to-load/315128 "2024-05-07T15:45:15Z")
Hello, the translator plugin causes the latest version of Discourse to get stuck on the first loading page. As soon as the translator is disabled, everything works perfectly. I understand this might not be the perfe… --- ## [Website refused to connect after installing successfully(May SSL problems)](https://meta.discourse.org/t/website-refused-to-connect-after-installing-successfully-may-ssl-problems/307102)
**Author:** [@0x22f1a6543a0](https://meta.discourse.org/u/0x22f1a6543a0)\ **Replies:** 1\ **Last updated:** [May 7, 2024, 3:24pm UTC](https://meta.discourse.org/t/website-refused-to-connect-after-installing-successfully-may-ssl-problems/307102 "2024-05-07T15:24:53Z")
My discourse installed successfully, but cannot access the site, reason: refused to connect. I use command: ./launcher logs to show the error logs. I can 100% make sure that the SSL has problems. So how can i do to fix… --- ## [Programmatic configuration of themes](https://meta.discourse.org/t/programmatic-configuration-of-themes/147551)
**Author:** [@DaD](https://meta.discourse.org/u/DaD)\ **Replies:** 0\ **Last updated:** [April 10, 2020, 1:51pm UTC](https://meta.discourse.org/t/programmatic-configuration-of-themes/147551 "2020-04-10T13:51:34Z")
Hello. I’m a happy user of SaltStack and I recently needed to deploy 26 discourses on Debian Buster. I find the Administrative Bulk Operations howto which help a lot. So, I did a formula to automate things and make it… --- ## [Original date and time for WordPress posts published to Discourse](https://meta.discourse.org/t/original-date-and-time-for-wordpress-posts-published-to-discourse/306491)
**Author:** [@Roi](https://meta.discourse.org/u/Roi)\ **Replies:** 9\ **Last updated:** [May 7, 2024, 2:09pm UTC](https://meta.discourse.org/t/original-date-and-time-for-wordpress-posts-published-to-discourse/306491 "2024-05-07T14:09:33Z")
Is it possible to use the original date and time of WordPress posts which are published to Discourse afterwards, like when migrating to Discourse and bringing all the missing blog posts into the Discourse forum? At the … --- ## [Where can a user find the post that was rejected by the moderator?](https://meta.discourse.org/t/where-can-a-user-find-the-post-that-was-rejected-by-the-moderator/165671)
**Author:** [@Ed\_Bobkov](https://meta.discourse.org/u/Ed_Bobkov)\ **Replies:** 17\ **Last updated:** [May 7, 2024, 10:18am UTC](https://meta.discourse.org/t/where-can-a-user-find-the-post-that-was-rejected-by-the-moderator/165671 "2024-05-07T10:18:03Z")
I found a similar topic, but the answer wasn’t given there and the topic was closed. If a post is not approved, do the users have a copy of it some where so they can revise and repost it? If the moderator rejects it… --- ## [Discourse Advertising Plugin 【Mobile display bugs】](https://meta.discourse.org/t/discourse-advertising-plugin-mobile-display-bugs/307044)
**Author:** [@Monikas](https://meta.discourse.org/u/Monikas)\ **Replies:** 2\ **Last updated:** [May 7, 2024, 8:51am UTC](https://meta.discourse.org/t/discourse-advertising-plugin-mobile-display-bugs/307044 "2024-05-07T08:51:54Z")
Discourse Advertising Plugin (Ads) - plugin - Discourse Meta 【Mobile display bugs】 --- ## [Emails not getting signed by DKIM when sent using discourse](https://meta.discourse.org/t/emails-not-getting-signed-by-dkim-when-sent-using-discourse/306762)
**Author:** [@o\_o1](https://meta.discourse.org/u/o_o1)\ **Replies:** 6\ **Last updated:** [May 7, 2024, 7:14am UTC](https://meta.discourse.org/t/emails-not-getting-signed-by-dkim-when-sent-using-discourse/306762 "2024-05-07T07:14:04Z")
I have discourse installed on VPS I have directadmin installed on a different managed VPS running exim smtp In discourse I used SMTP server details on the directadmin VPS I checked emails with isnotspam.com Sending e… --- ## [Reaction grace period setting](https://meta.discourse.org/t/reaction-grace-period-setting/307043)
**Author:** [@fbpbdmin](https://meta.discourse.org/u/fbpbdmin)\ **Replies:** 2\ **Last updated:** [May 7, 2024, 3:31am UTC](https://meta.discourse.org/t/reaction-grace-period-setting/307043 "2024-05-07T03:31:53Z")
remember this is a grace period time setting for how long a user could modify the reaction emoji added to a post. could not find it anymore, could someone give a hint, thanks… --- ## [Recovery/backup codes unavailable after TOTP auth with confusing message](https://meta.discourse.org/t/recovery-backup-codes-unavailable-after-totp-auth-with-confusing-message/307039)
**Author:** [@AJCxZ0](https://meta.discourse.org/u/AJCxZ0)\ **Replies:** 1\ **Last updated:** [May 7, 2024, 12:41am UTC](https://meta.discourse.org/t/recovery-backup-codes-unavailable-after-totp-auth-with-confusing-message/307039 "2024-05-07T00:41:12Z")
After enabling and testing TOTP authentication as my second factor, I would like to save my recovery/backup codes, however under Two-Factor Backup Codes on the Preferences \> Security \> :locked: Manage Two-Factor Authenti… --- ## [How to provide image generator function?](https://meta.discourse.org/t/how-to-provide-image-generator-function/306858)
**Author:** [@eisammy](https://meta.discourse.org/u/eisammy)\ **Replies:** 3\ **Last updated:** [May 6, 2024, 11:50pm UTC](https://meta.discourse.org/t/how-to-provide-image-generator-function/306858 "2024-05-06T23:50:54Z")
Can I just provide generator images function with this plugin? --- ## [How to download all the posts?](https://meta.discourse.org/t/how-to-download-all-the-posts/306874)
**Author:** [@numbqq](https://meta.discourse.org/u/numbqq)\ **Replies:** 3\ **Last updated:** [May 6, 2024, 8:25pm UTC](https://meta.discourse.org/t/how-to-download-all-the-posts/306874 "2024-05-06T20:25:06Z")
I have a discourse from, and I have the permission to server, how can I to export all the posts data from the server side? Or we have other ways to export all the posts? --- ## [Can't find my about page in the menu](https://meta.discourse.org/t/cant-find-my-about-page-in-the-menu/306948)
**Author:** [@Maartje](https://meta.discourse.org/u/Maartje)\ **Replies:** 2\ **Last updated:** [May 6, 2024, 2:54pm UTC](https://meta.discourse.org/t/cant-find-my-about-page-in-the-menu/306948 "2024-05-06T14:54:08Z")
How can I find the About page of my community? other than typing in the exact url. Let me know! https://forum.tebi.com/ https://forum.tebi.com/about --- ## [Turning Off the Preview Function](https://meta.discourse.org/t/turning-off-the-preview-function/145347)
**Author:** [@Lee\_Davy2](https://meta.discourse.org/u/Lee_Davy2)\ **Replies:** 16\ **Last updated:** [April 9, 2020, 7:50pm UTC](https://meta.discourse.org/t/turning-off-the-preview-function/145347 "2020-04-09T19:50:37Z")
Hi Folks, I never use the Preview function, and it bothers the hell out of me when on mobile. Is there a way to turn it off? Lee --- ## [Changing js.browser\_update text doesn't apply on no JS views](https://meta.discourse.org/t/changing-js-browser-update-text-doesnt-apply-on-no-js-views/151616)
**Author:** [@zcuric](https://meta.discourse.org/u/zcuric)\ **Replies:** 6\ **Last updated:** [May 6, 2024, 11:31am UTC](https://meta.discourse.org/t/changing-js-browser-update-text-doesnt-apply-on-no-js-views/151616 "2024-05-06T11:31:35Z")
Change js.browser\_update in Customise \> Text. Open Discourse in IE10 Default message is shown instead of customised one [Previous page](https://meta.discourse.org/c/support/6.md?page=198) [Next page](https://meta.discourse.org/c/support/6.md?page=200)