# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=2

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 3

---

## [Can we use links for login as default?](https://meta.discourse.org/t/can-we-use-links-for-login-as-default/267960)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:49pm UTC](https://meta.discourse.org/t/can-we-use-links-for-login-as-default/267960 "2026-09-10T22:49:59Z")

</div>

I wonder if we can just use a single ‘Signup’ and ‘Login’ buttons and disable the password logins in our instances. Currently I can select that option in the UI but I want to set this behavior as default. There is some…

---

## [Trigger PM when user is (auto)added to group](https://meta.discourse.org/t/trigger-pm-when-user-is-auto-added-to-group/369936)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 3\
**Last updated:** [September 10, 2026, 10:45pm UTC](https://meta.discourse.org/t/trigger-pm-when-user-is-auto-added-to-group/369936 "2026-09-10T22:45:34Z")

</div>

I tried to do it on automation, but it didn’t work as expected. No PM was sent, but users were added to a group (via automation). Is there a method or workaround to do it?

---

## [\[Update\] Simplify embed feature](https://meta.discourse.org/t/update-simplify-embed-feature/261866)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:35pm UTC](https://meta.discourse.org/t/update-simplify-embed-feature/261866 "2026-09-10T22:35:16Z")

</div>

I wonder if I’m the only one that just want a simple onebox linking to the articles and not the tricky embed button (that no-one clicks) that breaks itself when new content is added from the original URL. I moved out …

---

## [Best approach to SSO with Ghost?](https://meta.discourse.org/t/best-approach-to-sso-with-ghost/266342)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:27pm UTC](https://meta.discourse.org/t/best-approach-to-sso-with-ghost/266342 "2026-09-10T22:27:13Z")

</div>

I’ve noticed some updated apps (SAML and OpenID) and I’m curious about the best approach to enable SSO within Discourse and Ghost. At the moment, I’m searching for a 2-way-sync solution to maintain consistent tier level…

---

## [How to set custom helper prompts](https://meta.discourse.org/t/how-to-set-custom-helper-prompts/411826)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:00pm UTC](https://meta.discourse.org/t/how-to-set-custom-helper-prompts/411826 "2026-09-10T22:00:10Z")

</div>

I’m thinking about enabling some custom prompts in the Discourse helper. Right now, the most I’ve managed is to use them from agents via the AI Bot. A function, for example, briefly develops a post from a pasted link. I…

---

## [Mandrill bounce handling: supported in core but (AFAICT) undocumented](https://meta.discourse.org/t/mandrill-bounce-handling-supported-in-core-but-afaict-undocumented/412134)

<div class="topic-metadata">

**Author:** [@pacharanero](https://meta.discourse.org/u/pacharanero)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 5:24pm UTC](https://meta.discourse.org/t/mandrill-bounce-handling-supported-in-core-but-afaict-undocumented/412134 "2026-09-10T17:24:36Z")

</div>

Core has a working Mandrill bounce endpoint - POST /webhooks/mandrill in WebhooksController - which processes hard\_bounce and soft\_bounce events, applies hard\_bounce\_score / soft\_bounce\_score, and disables addresses past…

---

## [Is there a command to delete bot search entries](https://meta.discourse.org/t/is-there-a-command-to-delete-bot-search-entries/412115)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 3:36pm UTC](https://meta.discourse.org/t/is-there-a-command-to-delete-bot-search-entries/412115 "2026-09-10T15:36:59Z")

</div>

Minulla on adminin hallinnassa näkyvissä omituisia hakuja malliin after:0684-11-20 before:0684-12-20. Jokin botti noita on varmaan tehtaillut, mutta en ole vielä metsästänyt user agentia. Ongelma on siinä, että ne sotkev…

---

## [What does it mean when you have negative "other traffic"?](https://meta.discourse.org/t/what-does-it-mean-when-you-have-negative-other-traffic/411823)

<div class="topic-metadata">

**Author:** [@Robert\_McIntosh](https://meta.discourse.org/u/Robert_McIntosh)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 8:09am UTC](https://meta.discourse.org/t/what-does-it-mean-when-you-have-negative-other-traffic/411823 "2026-09-10T08:09:11Z")

</div>

My stats showed a sudden jump for a day this week, and when I checked them, I saw not only that there was a large increase in Anonymous visitors, but there was a corresponding, and NEGATIVE, number for “other traffic” H…

---

## [PG::UndefinedTable: ERROR: relation "voice\_rooms" does not exist](https://meta.discourse.org/t/pg-error-relation-voice-rooms-does-not-exist/411555)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 7\
**Last updated:** [September 10, 2026, 6:18am UTC](https://meta.discourse.org/t/pg-error-relation-voice-rooms-does-not-exist/411555 "2026-09-10T06:18:17Z")

</div>

Continuing the discussion from Fatal: could not read Username for 'https://github.com': GitHub issues are now solved, I reckon, but upgradeing fails. This is the first incident: rake aborted! StandardError: An error ha…

---

## [Cannot view post preview in mobile composer?](https://meta.discourse.org/t/cannot-view-post-preview-in-mobile-composer/408352)

<div class="topic-metadata">

**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 19\
**Last updated:** [September 10, 2026, 4:38am UTC](https://meta.discourse.org/t/cannot-view-post-preview-in-mobile-composer/408352 "2026-09-10T04:38:38Z")

</div>

For some reason, I no longer have the :desktop\_computer: button at the bottom-right of the composer anymore on mobile? So I can no longer see previews of the post I’m writing. Is this intentional or accidental? Thanks.

---

## [How do I properly backup uploaded images on an export archive of my discourse forum posts](https://meta.discourse.org/t/how-do-i-properly-backup-uploaded-images-on-an-export-archive-of-my-discourse-forum-posts/412049)

<div class="topic-metadata">

**Author:** [@InquilineKea](https://meta.discourse.org/u/InquilineKea)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 2:18am UTC](https://meta.discourse.org/t/how-do-i-properly-backup-uploaded-images-on-an-export-archive-of-my-discourse-forum-posts/412049 "2026-09-10T02:18:11Z")

</div>

if I export all my own posts from rapamycin.news forums, it only shows my forum posts a text, but not the images embedded in the thread of the text. example thread: Short bursts of intense exercise (HIIT-adjacent)/how t…

---

## [Side pannel not showing a category despite specified in Default navigation menu categories](https://meta.discourse.org/t/side-pannel-not-showing-a-category-despite-specified-in-default-navigation-menu-categories/412035)

<div class="topic-metadata">

**Author:** [@MiniForum](https://meta.discourse.org/u/MiniForum)\
**Replies:** 6\
**Last updated:** [September 9, 2026, 10:47pm UTC](https://meta.discourse.org/t/side-pannel-not-showing-a-category-despite-specified-in-default-navigation-menu-categories/412035 "2026-09-09T22:47:50Z")

</div>

I configured 2 categories: one category School\_A which is private for a specific group\_School\_A one category Support which is private for Trust Level 0 users I configure the setting Default navigation menu categories …

---

## [Regarding Zendesk Integration and Two-Way Synchronization with Legacy Discourse](https://meta.discourse.org/t/regarding-zendesk-integration-and-two-way-synchronization-with-legacy-discourse/411853)

<div class="topic-metadata">

**Author:** [@giantgiant](https://meta.discourse.org/u/giantgiant)\
**Replies:** 1\
**Last updated:** [September 9, 2026, 3:06pm UTC](https://meta.discourse.org/t/regarding-zendesk-integration-and-two-way-synchronization-with-legacy-discourse/411853 "2026-09-09T15:06:55Z")

</div>

Hi team, I have recently taken over the management of a Discourse community previously handled by my predecessor. We are looking to integrate this community with Zendesk so that new Discourse topics/posts automatically…

---

## [Error updating from v2026.7.0-latest+17 to v2026.9.0-latest+372](https://meta.discourse.org/t/error-updating-from-v2026-7-0-latest-17-to-v2026-9-0-latest-372/411883)

<div class="topic-metadata">

**Author:** [@GeoffSchultz](https://meta.discourse.org/u/GeoffSchultz)\
**Replies:** 1\
**Last updated:** [September 9, 2026, 10:54am UTC](https://meta.discourse.org/t/error-updating-from-v2026-7-0-latest-17-to-v2026-9-0-latest-372/411883 "2026-09-09T10:54:23Z")

</div>

I am trying to update from v2026.7.0 to v2026.9.0 and I get the following error when doing so. Any help would be appreciated. Stopping 3 Pitchfork worker(s), to free up memory $ cd /var/www/discourse && git fetch --tag…

---

## [How are manually edited translations displayed?](https://meta.discourse.org/t/como-se-presentan-las-traducciones-editadas-manualmente/411925)

<div class="topic-metadata">

**Author:** [@mbauman](https://meta.discourse.org/u/mbauman)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 6:57pm UTC](https://meta.discourse.org/t/como-se-presentan-las-traducciones-editadas-manualmente/411925 "2026-09-08T18:57:49Z")

</div>

I am curious how translations appear after they’ve been edited (by either the OP or a mod/admin/translator). Are OP edits allowed here? Perhaps I’ll just use this topic itself as a testbed… if you’ll excuse a bit of poor…

---

## [Using Discourse and LibreTranslate without AI](https://meta.discourse.org/t/using-discourse-and-libretranslate-without-ai/411844)

<div class="topic-metadata">

**Author:** [@happyhappy](https://meta.discourse.org/u/happyhappy)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 3:03pm UTC](https://meta.discourse.org/t/using-discourse-and-libretranslate-without-ai/411844 "2026-09-08T15:03:41Z")

</div>

Our community does not wish to use AI, and we turned it off in our Discourse instance. For translations we added LibreTranslate (LT) in a docker container, and it works well enough. My question is: Given the recent ad…

---

## [Live notifications after do not disturb](https://meta.discourse.org/t/live-notifications-after-do-not-disturb/227117)

<div class="topic-metadata">

**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 4\
**Last updated:** [September 7, 2026, 5:51pm UTC](https://meta.discourse.org/t/live-notifications-after-do-not-disturb/227117 "2026-09-07T17:51:39Z")

</div>

Does that mean live notifications (should) work again after the do not disturb time is over?

---

## [What to know before upgrading from v3.4.0 to v2026.7.2](https://meta.discourse.org/t/what-to-know-before-upgrading-from-v3-4-0-to-v2026-7-2/411291)

<div class="topic-metadata">

**Author:** [@corywright](https://meta.discourse.org/u/corywright)\
**Replies:** 5\
**Last updated:** [September 7, 2026, 4:47pm UTC](https://meta.discourse.org/t/what-to-know-before-upgrading-from-v3-4-0-to-v2026-7-2/411291 "2026-09-07T16:47:00Z")

</div>

I’m responsible for a Docker based Discourse installation running on Ubuntu that I inherited as part of an open source project. For years I upgraded it via git pull && ./launcher rebuild app and then through the Admin UI…

---

## [Wild signup form (since update?)](https://meta.discourse.org/t/wild-signup-form-since-update/411827)

<div class="topic-metadata">

**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 4:32pm UTC](https://meta.discourse.org/t/wild-signup-form-since-update/411827 "2026-09-07T16:32:23Z")

</div>

I am not sure since which version, but my signup form looks all messed up. I noticed that because my latest signups had “user1” 2 3.. as usernames and i checked. It does not have a username field anymore (despite i have…

---

## [Message bus is no longer functioning correctly](https://meta.discourse.org/t/message-bus-is-no-longer-functioning-correctly/237209)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 3:32pm UTC](https://meta.discourse.org/t/message-bus-is-no-longer-functioning-correctly/237209 "2026-09-07T15:32:28Z")

</div>

I’m seeing this message show up in the logs after a recent update Global messages on 379645 timed out, message bus is no longer functioning correctly Backtrace message\_bus-4.2.0/lib/message\_bus.rb:748:in \`block in n…

---

## [Build failed](https://meta.discourse.org/t/topic/411795)

<div class="topic-metadata">

**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 8:29am UTC](https://meta.discourse.org/t/topic/411795 "2026-09-07T08:29:50Z")

</div>

I encountered the following error during the build: \[log\] \<DIR\>/assets/js/chunk-kzds8qh6.digested.js chunk │ size: 297.19 kB \[log\] \<DIR\>/assets/js/chunk-b1q66eup.digested.js chunk │ size: 358.64 kB \[log\] \<…

---

## [Randomly attached tags](https://meta.discourse.org/t/randomly-attached-tags/411729)

<div class="topic-metadata">

**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 2\
**Last updated:** [September 5, 2026, 10:12pm UTC](https://meta.discourse.org/t/randomly-attached-tags/411729 "2026-09-05T22:12:47Z")

</div>

I have this annoying problem that some posts I make regularly with 2 hand picked tags later show up with a specific third one. It’s not a synonym and not set on the category. Where can it come from? In the beginning I as…

---

## [Is anyone experiencing an odd spam user attack? Any way to block?](https://meta.discourse.org/t/is-anyone-experiencing-an-odd-spam-user-attack-any-way-to-block/404427)

<div class="topic-metadata">

**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 20\
**Last updated:** [September 5, 2026, 1:00pm UTC](https://meta.discourse.org/t/is-anyone-experiencing-an-odd-spam-user-attack-any-way-to-block/404427 "2026-09-05T13:00:32Z")

</div>

Maybe spam attacks are so pervasive that what’s happening to us is just par for the course. I believe we use SSO, but it’s limited just to our site. We don’t use any external authentications. The pattern is very clear …

---

## [Solving Gemini API key errors in Discourse](https://meta.discourse.org/t/solving-gemini-api-key-errors-in-discourse/411545)

<div class="topic-metadata">

**Author:** [@Karthik\_K1](https://meta.discourse.org/u/Karthik_K1)\
**Replies:** 15\
**Last updated:** [September 5, 2026, 5:53am UTC](https://meta.discourse.org/t/solving-gemini-api-key-errors-in-discourse/411545 "2026-09-05T05:53:46Z")

</div>

How do I connect Google Cloud AI for Discourse AI. I tried the steps mentioned in the post but GCP interface has changed. I tried what’s mentioned at But still encountering the following error For now I’m …

---

## [Fresh Install (Hetzner VPS) Failing](https://meta.discourse.org/t/fresh-install-hetzner-vps-failing/411664)

<div class="topic-metadata">

**Author:** [@apidevlab](https://meta.discourse.org/u/apidevlab)\
**Replies:** 7\
**Last updated:** [September 4, 2026, 9:24pm UTC](https://meta.discourse.org/t/fresh-install-hetzner-vps-failing/411664 "2026-09-04T21:24:31Z")

</div>

i have been playing around installing Discourse over the past few days on both Layer7 & Hetzner VPS. I have had no issues installing on Layer7 and followed the ‘Install with Virtualmin’ guide, and it’s working really wel…

---

## [Exposing LiveKit status in site settings serializer](https://meta.discourse.org/t/exposing-livekit-status-in-site-settings-serializer/411428)

<div class="topic-metadata">

**Author:** [@nicolsdennis](https://meta.discourse.org/u/nicolsdennis)\
**Replies:** 12\
**Last updated:** [September 4, 2026, 1:25pm UTC](https://meta.discourse.org/t/exposing-livekit-status-in-site-settings-serializer/411428 "2026-09-04T13:25:30Z")

</div>

@Falco Is it possible to expose a public check in the site settings/serializer for whether LiveKit is configured, alongside voice\_enabled? Today voice\_enabled is client-exposed, but there’s no public signal for whether …

---

## [Error for logged in users and Git hang](https://meta.discourse.org/t/error-for-logged-in-users-and-git-hang/411513)

<div class="topic-metadata">

**Author:** [@jeanas](https://meta.discourse.org/u/jeanas)\
**Replies:** 25\
**Last updated:** [September 4, 2026, 11:01am UTC](https://meta.discourse.org/t/error-for-logged-in-users-and-git-hang/411513 "2026-09-04T11:01:48Z")

</div>

Without me changing anything, my Discourse forum https://lilypond.community suddenly started returning an error page for any request with login cookies: Oops The software powering this discussion forum encountered an …

---

## [Host webinar-type events on Discourse?](https://meta.discourse.org/t/host-webinar-type-events-on-discourse/278736)

<div class="topic-metadata">

**Author:** [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)\
**Replies:** 3\
**Last updated:** [September 3, 2026, 3:02pm UTC](https://meta.discourse.org/t/host-webinar-type-events-on-discourse/278736 "2026-09-03T15:02:20Z")

</div>

Hello! Does anyone know if it’s possible to host a live event in Discourse with a speaker on camera and sharing their screen? But not using a third party platform like Zoom Webinar, using Discourse.

---

## [Video Conference Call](https://meta.discourse.org/t/video-conference-call/291600)

<div class="topic-metadata">

**Author:** [@rongladney](https://meta.discourse.org/u/rongladney)\
**Replies:** 2\
**Last updated:** [September 3, 2026, 3:00pm UTC](https://meta.discourse.org/t/video-conference-call/291600 "2026-09-03T15:00:36Z")

</div>

Are there any functional audio/video plugins for conferencing and PM chatting. If so, how does one use the video conferencing plug-in within discourse for audio and video calls.

---

## [Is it possible to add voice calling in discourse?](https://meta.discourse.org/t/is-it-possible-to-add-voice-calling-in-discourse/396605)

<div class="topic-metadata">

**Author:** [@Haris](https://meta.discourse.org/u/Haris)\
**Replies:** 3\
**Last updated:** [September 3, 2026, 2:51pm UTC](https://meta.discourse.org/t/is-it-possible-to-add-voice-calling-in-discourse/396605 "2026-09-03T14:51:15Z")

</div>

Hi, is it possible to add voice calling in discourse is there any plugin? or anyway to integrate??

[Previous page](https://meta.discourse.org/c/support/6.md?page=1)

[Next page](https://meta.discourse.org/c/support/6.md?page=3)
