# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=2&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 3

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## [Hide username field on registration](https://meta.discourse.org/t/hide-username-field-on-registration/367114)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 5\
**Last updated:** [September 12, 2026, 12:50pm UTC](https://meta.discourse.org/t/hide-username-field-on-registration/367114 "2026-09-12T12:50:44Z")

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I wonder if there is current interest in extending this feature to the username field. The curreny behavior stops lazy users to register that should learn how to contribute and take their time to discuss. Considering e…

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## [Adding users to groups created on demand for monthly cohorts](https://meta.discourse.org/t/adding-users-to-groups-created-on-demand-for-monthly-cohorts/412198)

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**Author:** [@stephtara](https://meta.discourse.org/u/stephtara)\
**Replies:** 6\
**Last updated:** [September 12, 2026, 12:01pm UTC](https://meta.discourse.org/t/adding-users-to-groups-created-on-demand-for-monthly-cohorts/412198 "2026-09-12T12:01:04Z")

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Maybe this is a support issue because I haven’t found “the way” to do it, but here is a recurring scenario for me. When a new user joins the community, I want to add them to a “monthly” group (ie, the month they joined …

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## [Category specific topic and post reactions?](https://meta.discourse.org/t/category-specific-topic-and-post-reactions/333989)

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**Author:** [@noahl](https://meta.discourse.org/u/noahl)\
**Replies:** 3\
**Last updated:** [September 11, 2026, 6:23pm UTC](https://meta.discourse.org/t/category-specific-topic-and-post-reactions/333989 "2026-09-11T18:23:16Z")

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Is it possible to have category specific topic and post reactions? I’m not finding anything out of the box and no existing components. If it’s not possible currently, what would be the steps to achieve something like t…

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## [Is there a tupperbox bot on discourse](https://meta.discourse.org/t/is-there-a-tupperbox-bot-on-discourse/412232)

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**Author:** [@CoyoteCojo](https://meta.discourse.org/u/CoyoteCojo)\
**Replies:** 0\
**Last updated:** [September 11, 2026, 4:53pm UTC](https://meta.discourse.org/t/is-there-a-tupperbox-bot-on-discourse/412232 "2026-09-11T16:53:22Z")

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Hey. There a bot like tupperbox on Discourse? Lets you make pseudo accounts for rp and post as them with unique avatars. https://tupperbox.app

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## [Androids can’t use RTE, i-devices can’t change mode of the composer](https://meta.discourse.org/t/androids-can-t-use-rte-i-devices-can-t-change-mode-of-the-composer/412094)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 9\
**Last updated:** [September 11, 2026, 10:46am UTC](https://meta.discourse.org/t/androids-can-t-use-rte-i-devices-can-t-change-mode-of-the-composer/412094 "2026-09-11T10:46:08Z")

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For me that sounds like a bug, but then I would see a topic about it here. So if my forum is the only one, then this must be an issue on my end. Anyway. My android users can’t see virtual keyboard if using rich text ed…

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## [Can we use links for login as default?](https://meta.discourse.org/t/can-we-use-links-for-login-as-default/267960)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:49pm UTC](https://meta.discourse.org/t/can-we-use-links-for-login-as-default/267960 "2026-09-10T22:49:59Z")

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I wonder if we can just use a single ‘Signup’ and ‘Login’ buttons and disable the password logins in our instances. Currently I can select that option in the UI but I want to set this behavior as default. There is some…

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## [Trigger PM when user is (auto)added to group](https://meta.discourse.org/t/trigger-pm-when-user-is-auto-added-to-group/369936)

<div class="topic-metadata">

**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 3\
**Last updated:** [September 10, 2026, 10:45pm UTC](https://meta.discourse.org/t/trigger-pm-when-user-is-auto-added-to-group/369936 "2026-09-10T22:45:34Z")

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I tried to do it on automation, but it didn’t work as expected. No PM was sent, but users were added to a group (via automation). Is there a method or workaround to do it?

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## [\[Update\] Simplify embed feature](https://meta.discourse.org/t/update-simplify-embed-feature/261866)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:35pm UTC](https://meta.discourse.org/t/update-simplify-embed-feature/261866 "2026-09-10T22:35:16Z")

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I wonder if I’m the only one that just want a simple onebox linking to the articles and not the tricky embed button (that no-one clicks) that breaks itself when new content is added from the original URL. I moved out …

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## [Best approach to SSO with Ghost?](https://meta.discourse.org/t/best-approach-to-sso-with-ghost/266342)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:27pm UTC](https://meta.discourse.org/t/best-approach-to-sso-with-ghost/266342 "2026-09-10T22:27:13Z")

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I’ve noticed some updated apps (SAML and OpenID) and I’m curious about the best approach to enable SSO within Discourse and Ghost. At the moment, I’m searching for a 2-way-sync solution to maintain consistent tier level…

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## [How to set custom helper prompts](https://meta.discourse.org/t/how-to-set-custom-helper-prompts/411826)

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**Author:** [@satonotdead](https://meta.discourse.org/u/satonotdead)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 10:00pm UTC](https://meta.discourse.org/t/how-to-set-custom-helper-prompts/411826 "2026-09-10T22:00:10Z")

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I’m thinking about enabling some custom prompts in the Discourse helper. Right now, the most I’ve managed is to use them from agents via the AI Bot. A function, for example, briefly develops a post from a pasted link. I…

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## [Mandrill bounce handling: supported in core but (AFAICT) undocumented](https://meta.discourse.org/t/mandrill-bounce-handling-supported-in-core-but-afaict-undocumented/412134)

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**Author:** [@pacharanero](https://meta.discourse.org/u/pacharanero)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 5:24pm UTC](https://meta.discourse.org/t/mandrill-bounce-handling-supported-in-core-but-afaict-undocumented/412134 "2026-09-10T17:24:36Z")

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Core has a working Mandrill bounce endpoint - POST /webhooks/mandrill in WebhooksController - which processes hard\_bounce and soft\_bounce events, applies hard\_bounce\_score / soft\_bounce\_score, and disables addresses past…

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## [Is there a command to delete bot search entries](https://meta.discourse.org/t/is-there-a-command-to-delete-bot-search-entries/412115)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 3:36pm UTC](https://meta.discourse.org/t/is-there-a-command-to-delete-bot-search-entries/412115 "2026-09-10T15:36:59Z")

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Minulla on adminin hallinnassa näkyvissä omituisia hakuja malliin after:0684-11-20 before:0684-12-20. Jokin botti noita on varmaan tehtaillut, mutta en ole vielä metsästänyt user agentia. Ongelma on siinä, että ne sotkev…

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## [What does it mean when you have negative "other traffic"?](https://meta.discourse.org/t/what-does-it-mean-when-you-have-negative-other-traffic/411823)

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**Author:** [@Robert\_McIntosh](https://meta.discourse.org/u/Robert_McIntosh)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 8:09am UTC](https://meta.discourse.org/t/what-does-it-mean-when-you-have-negative-other-traffic/411823 "2026-09-10T08:09:11Z")

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My stats showed a sudden jump for a day this week, and when I checked them, I saw not only that there was a large increase in Anonymous visitors, but there was a corresponding, and NEGATIVE, number for “other traffic” H…

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## [PG::UndefinedTable: ERROR: relation "voice\_rooms" does not exist](https://meta.discourse.org/t/pg-error-relation-voice-rooms-does-not-exist/411555)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 7\
**Last updated:** [September 10, 2026, 6:18am UTC](https://meta.discourse.org/t/pg-error-relation-voice-rooms-does-not-exist/411555 "2026-09-10T06:18:17Z")

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Continuing the discussion from Fatal: could not read Username for 'https://github.com': GitHub issues are now solved, I reckon, but upgradeing fails. This is the first incident: rake aborted! StandardError: An error ha…

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## [Cannot view post preview in mobile composer?](https://meta.discourse.org/t/cannot-view-post-preview-in-mobile-composer/408352)

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**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 19\
**Last updated:** [September 10, 2026, 4:38am UTC](https://meta.discourse.org/t/cannot-view-post-preview-in-mobile-composer/408352 "2026-09-10T04:38:38Z")

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For some reason, I no longer have the :desktop\_computer: button at the bottom-right of the composer anymore on mobile? So I can no longer see previews of the post I’m writing. Is this intentional or accidental? Thanks.

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## [How do I properly backup uploaded images on an export archive of my discourse forum posts](https://meta.discourse.org/t/how-do-i-properly-backup-uploaded-images-on-an-export-archive-of-my-discourse-forum-posts/412049)

<div class="topic-metadata">

**Author:** [@InquilineKea](https://meta.discourse.org/u/InquilineKea)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 2:18am UTC](https://meta.discourse.org/t/how-do-i-properly-backup-uploaded-images-on-an-export-archive-of-my-discourse-forum-posts/412049 "2026-09-10T02:18:11Z")

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if I export all my own posts from rapamycin.news forums, it only shows my forum posts a text, but not the images embedded in the thread of the text. example thread: Short bursts of intense exercise (HIIT-adjacent)/how t…

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## [Side pannel not showing a category despite specified in Default navigation menu categories](https://meta.discourse.org/t/side-pannel-not-showing-a-category-despite-specified-in-default-navigation-menu-categories/412035)

<div class="topic-metadata">

**Author:** [@MiniForum](https://meta.discourse.org/u/MiniForum)\
**Replies:** 6\
**Last updated:** [September 9, 2026, 10:47pm UTC](https://meta.discourse.org/t/side-pannel-not-showing-a-category-despite-specified-in-default-navigation-menu-categories/412035 "2026-09-09T22:47:50Z")

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I configured 2 categories: one category School\_A which is private for a specific group\_School\_A one category Support which is private for Trust Level 0 users I configure the setting Default navigation menu categories …

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## [Regarding Zendesk Integration and Two-Way Synchronization with Legacy Discourse](https://meta.discourse.org/t/regarding-zendesk-integration-and-two-way-synchronization-with-legacy-discourse/411853)

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**Author:** [@giantgiant](https://meta.discourse.org/u/giantgiant)\
**Replies:** 1\
**Last updated:** [September 9, 2026, 3:06pm UTC](https://meta.discourse.org/t/regarding-zendesk-integration-and-two-way-synchronization-with-legacy-discourse/411853 "2026-09-09T15:06:55Z")

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Hi team, I have recently taken over the management of a Discourse community previously handled by my predecessor. We are looking to integrate this community with Zendesk so that new Discourse topics/posts automatically…

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## [How are manually edited translations displayed?](https://meta.discourse.org/t/como-se-presentan-las-traducciones-editadas-manualmente/411925)

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**Author:** [@mbauman](https://meta.discourse.org/u/mbauman)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 6:57pm UTC](https://meta.discourse.org/t/como-se-presentan-las-traducciones-editadas-manualmente/411925 "2026-09-08T18:57:49Z")

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I am curious how translations appear after they’ve been edited (by either the OP or a mod/admin/translator). Are OP edits allowed here? Perhaps I’ll just use this topic itself as a testbed… if you’ll excuse a bit of poor…

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## [Using Discourse and LibreTranslate without AI](https://meta.discourse.org/t/using-discourse-and-libretranslate-without-ai/411844)

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**Author:** [@happyhappy](https://meta.discourse.org/u/happyhappy)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 3:03pm UTC](https://meta.discourse.org/t/using-discourse-and-libretranslate-without-ai/411844 "2026-09-08T15:03:41Z")

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Our community does not wish to use AI, and we turned it off in our Discourse instance. For translations we added LibreTranslate (LT) in a docker container, and it works well enough. My question is: Given the recent ad…

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## [Live notifications after do not disturb](https://meta.discourse.org/t/live-notifications-after-do-not-disturb/227117)

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**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 4\
**Last updated:** [September 7, 2026, 5:51pm UTC](https://meta.discourse.org/t/live-notifications-after-do-not-disturb/227117 "2026-09-07T17:51:39Z")

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Does that mean live notifications (should) work again after the do not disturb time is over?

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## [What to know before upgrading from v3.4.0 to v2026.7.2](https://meta.discourse.org/t/what-to-know-before-upgrading-from-v3-4-0-to-v2026-7-2/411291)

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**Author:** [@corywright](https://meta.discourse.org/u/corywright)\
**Replies:** 5\
**Last updated:** [September 7, 2026, 4:47pm UTC](https://meta.discourse.org/t/what-to-know-before-upgrading-from-v3-4-0-to-v2026-7-2/411291 "2026-09-07T16:47:00Z")

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I’m responsible for a Docker based Discourse installation running on Ubuntu that I inherited as part of an open source project. For years I upgraded it via git pull && ./launcher rebuild app and then through the Admin UI…

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## [Wild signup form (since update?)](https://meta.discourse.org/t/wild-signup-form-since-update/411827)

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**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 4:32pm UTC](https://meta.discourse.org/t/wild-signup-form-since-update/411827 "2026-09-07T16:32:23Z")

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I am not sure since which version, but my signup form looks all messed up. I noticed that because my latest signups had “user1” 2 3.. as usernames and i checked. It does not have a username field anymore (despite i have…

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## [Message bus is no longer functioning correctly](https://meta.discourse.org/t/message-bus-is-no-longer-functioning-correctly/237209)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 3:32pm UTC](https://meta.discourse.org/t/message-bus-is-no-longer-functioning-correctly/237209 "2026-09-07T15:32:28Z")

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I’m seeing this message show up in the logs after a recent update Global messages on 379645 timed out, message bus is no longer functioning correctly Backtrace message\_bus-4.2.0/lib/message\_bus.rb:748:in \`block in n…

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## [Build failed](https://meta.discourse.org/t/topic/411795)

<div class="topic-metadata">

**Author:** [@singi2016cn](https://meta.discourse.org/u/singi2016cn)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 8:29am UTC](https://meta.discourse.org/t/topic/411795 "2026-09-07T08:29:50Z")

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I encountered the following error during the build: \[log\] \<DIR\>/assets/js/chunk-kzds8qh6.digested.js chunk │ size: 297.19 kB \[log\] \<DIR\>/assets/js/chunk-b1q66eup.digested.js chunk │ size: 358.64 kB \[log\] \<…

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## [Randomly attached tags](https://meta.discourse.org/t/randomly-attached-tags/411729)

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**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 2\
**Last updated:** [September 5, 2026, 10:12pm UTC](https://meta.discourse.org/t/randomly-attached-tags/411729 "2026-09-05T22:12:47Z")

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I have this annoying problem that some posts I make regularly with 2 hand picked tags later show up with a specific third one. It’s not a synonym and not set on the category. Where can it come from? In the beginning I as…

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## [Is anyone experiencing an odd spam user attack? Any way to block?](https://meta.discourse.org/t/is-anyone-experiencing-an-odd-spam-user-attack-any-way-to-block/404427)

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**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 20\
**Last updated:** [September 5, 2026, 1:00pm UTC](https://meta.discourse.org/t/is-anyone-experiencing-an-odd-spam-user-attack-any-way-to-block/404427 "2026-09-05T13:00:32Z")

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Maybe spam attacks are so pervasive that what’s happening to us is just par for the course. I believe we use SSO, but it’s limited just to our site. We don’t use any external authentications. The pattern is very clear …

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## [Solving Gemini API key errors in Discourse](https://meta.discourse.org/t/solving-gemini-api-key-errors-in-discourse/411545)

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**Author:** [@Karthik\_K1](https://meta.discourse.org/u/Karthik_K1)\
**Replies:** 15\
**Last updated:** [September 5, 2026, 5:53am UTC](https://meta.discourse.org/t/solving-gemini-api-key-errors-in-discourse/411545 "2026-09-05T05:53:46Z")

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How do I connect Google Cloud AI for Discourse AI. I tried the steps mentioned in the post but GCP interface has changed. I tried what’s mentioned at But still encountering the following error For now I’m …

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## [Fresh Install (Hetzner VPS) Failing](https://meta.discourse.org/t/fresh-install-hetzner-vps-failing/411664)

<div class="topic-metadata">

**Author:** [@apidevlab](https://meta.discourse.org/u/apidevlab)\
**Replies:** 7\
**Last updated:** [September 4, 2026, 9:24pm UTC](https://meta.discourse.org/t/fresh-install-hetzner-vps-failing/411664 "2026-09-04T21:24:31Z")

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i have been playing around installing Discourse over the past few days on both Layer7 & Hetzner VPS. I have had no issues installing on Layer7 and followed the ‘Install with Virtualmin’ guide, and it’s working really wel…

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## [Exposing LiveKit status in site settings serializer](https://meta.discourse.org/t/exposing-livekit-status-in-site-settings-serializer/411428)

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**Author:** [@nicolsdennis](https://meta.discourse.org/u/nicolsdennis)\
**Replies:** 12\
**Last updated:** [September 4, 2026, 1:25pm UTC](https://meta.discourse.org/t/exposing-livekit-status-in-site-settings-serializer/411428 "2026-09-04T13:25:30Z")

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@Falco Is it possible to expose a public check in the site settings/serializer for whether LiveKit is configured, alongside voice\_enabled? Today voice\_enabled is client-exposed, but there’s no public signal for whether …

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