# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=201

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 202

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## [Is Discourse Still Free to Self Host?](https://meta.discourse.org/t/is-discourse-still-free-to-self-host/305454)

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**Author:** [@Earnie\_Baird](https://meta.discourse.org/u/Earnie_Baird)\
**Replies:** 7\
**Last updated:** [May 2, 2024, 11:04am UTC](https://meta.discourse.org/t/is-discourse-still-free-to-self-host/305454 "2024-05-02T11:04:35Z")

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Hello, Both the Discourse Git Hub Page and discourse pricing page say “Discourse is 100% free and open source.” If I host it myself is it really free? Are there any commercial restrictions? I’ve seen this question co…

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## [Page loading extremely slow and /docker/loverlay2 using large disk space](https://meta.discourse.org/t/page-loading-extremely-slow-and-docker-loverlay2-using-large-disk-space/306360)

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**Author:** [@user14893](https://meta.discourse.org/u/user14893)\
**Replies:** 3\
**Last updated:** [May 2, 2024, 8:16am UTC](https://meta.discourse.org/t/page-loading-extremely-slow-and-docker-loverlay2-using-large-disk-space/306360 "2024-05-02T08:16:21Z")

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Running discourse under docker and recently finding discourse loading became extremely slow, df -h shows that # df -h Filesystem Size Used Avail Use% Mounted on udev 1.9G 0 1.9G 0% /dev tmpfs …

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## [How to Change Discourse Port 80 and 443 to another Port](https://meta.discourse.org/t/how-to-change-discourse-port-80-and-443-to-another-port/305587)

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**Author:** [@mkamranmazhar](https://meta.discourse.org/u/mkamranmazhar)\
**Replies:** 2\
**Last updated:** [May 2, 2024, 5:31am UTC](https://meta.discourse.org/t/how-to-change-discourse-port-80-and-443-to-another-port/305587 "2024-05-02T05:31:25Z")

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Hello everyone, I’m currently running aaPanel version 6.8.36 on Ubuntu 20.04 64-bit, with Nginx serving on port 80. I’m interested in installing Discourse on the same server, but since port 80 is already occupied by Ngi…

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## [SSL on new host](https://meta.discourse.org/t/ssl-on-new-host/306299)

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**Author:** [@Genisis](https://meta.discourse.org/u/Genisis)\
**Replies:** 4\
**Last updated:** [May 1, 2024, 7:03pm UTC](https://meta.discourse.org/t/ssl-on-new-host/306299 "2024-05-01T19:03:17Z")

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I’ve been up all night! I changed host, but I realize lets encrypt is the culprit, now I can’t use full ssl, only Cloudflare edge, I changed host, same app.yml file, same everything, why won’t lets encrypt work? I also …

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## [How to install discourse on shared hosting?](https://meta.discourse.org/t/how-to-install-discourse-on-shared-hosting/306293)

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**Author:** [@jugigi](https://meta.discourse.org/u/jugigi)\
**Replies:** 4\
**Last updated:** [May 1, 2024, 6:34pm UTC](https://meta.discourse.org/t/how-to-install-discourse-on-shared-hosting/306293 "2024-05-01T18:34:51Z")

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Hi all, it seems for me that i cant find tutorial how to install discourse on dedicated hosting by simply copying files to public\_html and starting intallation. I own bare metal machine with Windows Server 2022. Can any…

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## [User preference to show/hide Signatures?](https://meta.discourse.org/t/user-preference-to-show-hide-signatures/307380)

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**Author:** [@Roi](https://meta.discourse.org/u/Roi)\
**Replies:** 2\
**Last updated:** [May 1, 2024, 5:41pm UTC](https://meta.discourse.org/t/user-preference-to-show-hide-signatures/307380 "2024-05-01T17:41:45Z")

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Unfortunately people in one of the forums I run are complaining about signatures, too. “This is a thing from the 90s, also many signatures are too heavy and even if not they distract too much from the content of the thr…

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## [Cannot upload images in mobile discourse](https://meta.discourse.org/t/cannot-upload-images-in-mobile-discourse/305782)

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**Author:** [@Yunpeng\_Tai](https://meta.discourse.org/u/Yunpeng_Tai)\
**Replies:** 4\
**Last updated:** [May 1, 2024, 3:37pm UTC](https://meta.discourse.org/t/cannot-upload-images-in-mobile-discourse/305782 "2024-05-01T15:37:14Z")

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When I upload images in mobile discourse, the image can not show even though it has been fully uploaded. When I upload images in PC discourse, everything is fine. Some infos: - discourse: 3.3.0.beta2-dev - force\_https:…

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## [Error uploading CSV file for bulk invites](https://meta.discourse.org/t/error-uploading-csv-file-for-bulk-invites/306326)

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**Author:** [@ajohnson](https://meta.discourse.org/u/ajohnson)\
**Replies:** 2\
**Last updated:** [May 1, 2024, 2:49pm UTC](https://meta.discourse.org/t/error-uploading-csv-file-for-bulk-invites/306326 "2024-05-01T14:49:09Z")

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Hi - I have a new (hosted) Discourse site. I’m attempting to upload a CSV file in order to invite 100+ new members. However, every time I try to do this Discourse instantly produces an error: Sorry, there was an error…

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## [Ampersands getting over-escaped going from Wordpress to Discourse?](https://meta.discourse.org/t/ampersands-getting-over-escaped-going-from-wordpress-to-discourse/300004)

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**Author:** [@mattdm](https://meta.discourse.org/u/mattdm)\
**Replies:** 5\
**Last updated:** [May 1, 2024, 2:16pm UTC](https://meta.discourse.org/t/ampersands-getting-over-escaped-going-from-wordpress-to-discourse/300004 "2024-05-01T14:16:21Z")

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When WordPress articles have an & in the title, like Infra & RelEng Update - Week 9, 2024 – Fedora Community Blog, they land on our Discourse site with an HTML entity &amp; instead: Infra &amp; RelEng Update - Week …

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## [Do Watched Words function in PMs?](https://meta.discourse.org/t/do-watched-words-function-in-pms/306294)

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**Author:** [@abrambailey](https://meta.discourse.org/u/abrambailey)\
**Replies:** 3\
**Last updated:** [May 1, 2024, 4:25am UTC](https://meta.discourse.org/t/do-watched-words-function-in-pms/306294 "2024-05-01T04:25:05Z")

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Is there a way to alert the admin to watched words in PMs? I’m unfortunately experiencing an issue with one banned user who keeps signing up to the forum again with a new IP and PM’ing our users.

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## [Backup and limited storage](https://meta.discourse.org/t/backup-and-limited-storage/306212)

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**Author:** [@Genisis](https://meta.discourse.org/u/Genisis)\
**Replies:** 2\
**Last updated:** [April 30, 2024, 9:40pm UTC](https://meta.discourse.org/t/backup-and-limited-storage/306212 "2024-04-30T21:40:06Z")

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I’m planning on changing host later but I need help with backup, 15.0 GB (29.4 GB free) shouldn’t it still back up without saying I have no storage? I also have " include thumbnails in backups" turned on, I saw someth…

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## [Lots of Spam New User Registrations?](https://meta.discourse.org/t/lots-of-spam-new-user-registrations/38925)

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**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\
**Replies:** 42\
**Last updated:** [April 7, 2020, 10:15pm UTC](https://meta.discourse.org/t/lots-of-spam-new-user-registrations/38925 "2020-04-07T22:15:08Z")

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The past few days I’ve been getting a ton of spam “signups” (but strangely no spam from these accounts yet). They seem to all have unique IP addresses which is strange (correction - many have unique addresses, some have…

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## [How to obtain the ID of the reply to the first post in a topic?](https://meta.discourse.org/t/how-to-obtain-the-id-of-the-reply-to-the-first-post-in-a-topic/306187)

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**Author:** [@omppatil](https://meta.discourse.org/u/omppatil)\
**Replies:** 3\
**Last updated:** [April 30, 2024, 7:49pm UTC](https://meta.discourse.org/t/how-to-obtain-the-id-of-the-reply-to-the-first-post-in-a-topic/306187 "2024-04-30T19:49:42Z")

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Hi! I’ve encountered an issue, and I’m unsure whether it’s a problem or not. Whenever user1 creates a new topic, and user2 replies to the first post in that topic, it shows ‘reply\_to\_post\_number = nil’ and ‘reply\_to\_use…

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## [Is it possible to change the location of the tags?](https://meta.discourse.org/t/is-it-possible-to-change-the-location-of-the-tags/306184)

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**Author:** [@ogulcan1787](https://meta.discourse.org/u/ogulcan1787)\
**Replies:** 0\
**Last updated:** [April 30, 2024, 4:39pm UTC](https://meta.discourse.org/t/is-it-possible-to-change-the-location-of-the-tags/306184 "2024-04-30T16:39:57Z")

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Is it possible ?

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## [Could someone please let me know the version of Discourse as of May 11, 2023?](https://meta.discourse.org/t/could-someone-please-let-me-know-the-version-of-discourse-as-of-may-11-2023/306173)

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**Author:** [@Alienazk](https://meta.discourse.org/u/Alienazk)\
**Replies:** 12\
**Last updated:** [April 30, 2024, 4:16pm UTC](https://meta.discourse.org/t/could-someone-please-let-me-know-the-version-of-discourse-as-of-may-11-2023/306173 "2024-04-30T16:16:58Z")

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I need to roll back my site to that specific version. :smiling\_face\_with\_tear: Thanks very much.

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## [The backup failed: unable to sign request without credentials set](https://meta.discourse.org/t/the-backup-failed-unable-to-sign-request-without-credentials-set/305968)

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**Author:** [@Leonardosilva](https://meta.discourse.org/u/Leonardosilva)\
**Replies:** 4\
**Last updated:** [April 30, 2024, 3:42pm UTC](https://meta.discourse.org/t/the-backup-failed-unable-to-sign-request-without-credentials-set/305968 "2024-04-30T15:42:51Z")

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Good afternoon everyone, I have a question and I’m getting an error that The backup failed, has anyone had this error or knows the solution.

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## [Problem Error 429 with Reverse proxy](https://meta.discourse.org/t/problem-error-429-with-reverse-proxy/171858)

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**Author:** [@barto\_95](https://meta.discourse.org/u/barto_95)\
**Replies:** 4\
**Last updated:** [April 30, 2024, 2:34pm UTC](https://meta.discourse.org/t/problem-error-429-with-reverse-proxy/171858 "2024-04-30T14:34:50Z")

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Hi, My Discourse is run with reverse proxy (NPM) the discourse don’t it does not support the x-forwarded field and therefore shows me all the time the ip address of my reverse proxy when we look for example from which i…

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## [Help with community styling](https://meta.discourse.org/t/help-with-community-styling/306155)

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**Author:** [@Maartje](https://meta.discourse.org/u/Maartje)\
**Replies:** 2\
**Last updated:** [April 30, 2024, 2:30pm UTC](https://meta.discourse.org/t/help-with-community-styling/306155 "2024-04-30T14:30:29Z")

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Hey all! I just started a Discourse community but Im completely new to the space. How can I make my dicouse community look better, just a few simple tips? https://forum.tebi.com/ I would love to get your opinion. …

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## [Exclamation mark and special characters in usernames](https://meta.discourse.org/t/exclamation-mark-and-special-characters-in-usernames/247521)

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**Author:** [@AV\_C](https://meta.discourse.org/u/AV_C)\
**Replies:** 25\
**Last updated:** [April 30, 2024, 2:18pm UTC](https://meta.discourse.org/t/exclamation-mark-and-special-characters-in-usernames/247521 "2024-04-30T14:18:07Z")

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Hi. We’re in progress of moving a big community on Discourse from vb3. Many usernames - around 1.200 - do contain the exclamation mark “!” and I couldn’t find any option to re-enable it. We already enabled “unicode us…

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## [Map WP Custom Fields to Discourse Custom Fields (in topic view)](https://meta.discourse.org/t/map-wp-custom-fields-to-discourse-custom-fields-in-topic-view/305966)

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**Author:** [@jrgong](https://meta.discourse.org/u/jrgong)\
**Replies:** 4\
**Last updated:** [April 30, 2024, 1:12pm UTC](https://meta.discourse.org/t/map-wp-custom-fields-to-discourse-custom-fields-in-topic-view/305966 "2024-04-30T13:12:13Z")

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We are planning to establish a product database on wordpress via custom post types. and import those posts to discourse wia WP Discourse plugin. Since each wp product page will have several custom fields, we would like …

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## [For hosted discourse, how do I increase the allowed upload file size?](https://meta.discourse.org/t/for-hosted-discourse-how-do-i-increase-the-allowed-upload-file-size/147135)

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**Author:** [@Peter\_Galvin](https://meta.discourse.org/u/Peter_Galvin)\
**Replies:** 2\
**Last updated:** [April 30, 2024, 10:02am UTC](https://meta.discourse.org/t/for-hosted-discourse-how-do-i-increase-the-allowed-upload-file-size/147135 "2024-04-30T10:02:17Z")

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I don’t see discussion of how to do it for hosted in meta discourse…

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## [Showing the best users in WordPress](https://meta.discourse.org/t/showing-the-best-users-in-wordpress/305532)

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**Author:** [@Petr\_Mišák](https://meta.discourse.org/u/Petr_Mi%C5%A1%C3%A1k)\
**Replies:** 5\
**Last updated:** [April 30, 2024, 7:29am UTC](https://meta.discourse.org/t/showing-the-best-users-in-wordpress/305532 "2024-04-30T07:29:08Z")

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Any idea how to display the top Discourse users on a WordPress site? For example like this?

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## [How to display posts in grid?](https://meta.discourse.org/t/how-to-display-posts-in-grid/306094)

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**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\
**Replies:** 2\
**Last updated:** [April 30, 2024, 6:46am UTC](https://meta.discourse.org/t/how-to-display-posts-in-grid/306094 "2024-04-30T06:46:30Z")

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Hi, How to display posts in grids like the webpage below? Is there a plugin or theme component for this? Thank you

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## [Rebuild failed, look for help](https://meta.discourse.org/t/rebuild-failed-look-for-help/306089)

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**Author:** [@Alienazk](https://meta.discourse.org/u/Alienazk)\
**Replies:** 2\
**Last updated:** [April 30, 2024, 5:46am UTC](https://meta.discourse.org/t/rebuild-failed-look-for-help/306089 "2024-04-30T05:46:50Z")

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I haven’t rebuilt my container for over 6 months. Recently, it became slower and slower, and one day my site stopped. When I tried to rebuild my app, it failed. FAILED -------------------- Pups::ExecError: cd /var/www/…

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## [Automatic Unsilence?](https://meta.discourse.org/t/automatic-unsilence/306008)

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**Author:** [@justanotherperson](https://meta.discourse.org/u/justanotherperson)\
**Replies:** 6\
**Last updated:** [April 29, 2024, 11:39pm UTC](https://meta.discourse.org/t/automatic-unsilence/306008 "2024-04-29T23:39:36Z")

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So, one of my friends recently got silenced on the forums we’re on. Then, about a day or two ago, he suddenly got unsilenced even though the mods weren’t on at that time. While this is good (…because transmitting message…

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## [Can categories have default branches for topics?](https://meta.discourse.org/t/can-categories-have-default-branches-for-topics/305757)

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**Author:** [@dancingCycle](https://meta.discourse.org/u/dancingCycle)\
**Replies:** 3\
**Last updated:** [April 29, 2024, 8:46pm UTC](https://meta.discourse.org/t/can-categories-have-default-branches-for-topics/305757 "2024-04-29T20:46:26Z")

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Hi folks, I like how posts can be allocated to different, let me call them “branches”, like in this screenshot. Is there a way to implement this “branch” feature in Discourse? The “branch” is like a sub categorie t…

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## [How to target specific CSS elements?](https://meta.discourse.org/t/how-to-target-specific-css-elements/147084)

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**Author:** [@Denis\_Heraud](https://meta.discourse.org/u/Denis_Heraud)\
**Replies:** 2\
**Last updated:** [April 7, 2020, 12:33pm UTC](https://meta.discourse.org/t/how-to-target-specific-css-elements/147084 "2020-04-07T12:33:28Z")

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I want to target a specific element to modify its properties (for example): .d-button-label { display: none !important;} But then realized it’s used all over the place in Discourse, not just in the plugin element I was…

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## [Strategies to Overcome High Request Blocks on Imgur](https://meta.discourse.org/t/strategies-to-overcome-high-request-blocks-on-imgur/305781)

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**Author:** [@piffy](https://meta.discourse.org/u/piffy)\
**Replies:** 5\
**Last updated:** [April 29, 2024, 7:12pm UTC](https://meta.discourse.org/t/strategies-to-overcome-high-request-blocks-on-imgur/305781 "2024-04-29T19:12:36Z")

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As I slowly realize the value that images have to seo, I’ve noticed that many of my images are still being hotlinked from Imgur. That is, my old forum didn’t have any upload function so people would use Imgur to share an…

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## [Tags and Badge C. Name How can I replace the two with each other?](https://meta.discourse.org/t/tags-and-badge-c-name-how-can-i-replace-the-two-with-each-other/305965)

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**Author:** [@ogulcan1787](https://meta.discourse.org/u/ogulcan1787)\
**Replies:** 0\
**Last updated:** [April 29, 2024, 5:39pm UTC](https://meta.discourse.org/t/tags-and-badge-c-name-how-can-i-replace-the-two-with-each-other/305965 "2024-04-29T17:39:54Z")

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Hello can I change their locations? I changed the Login and Sign Up locations using CSS “Order”. How can I change these?

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## [Optimization with media files](https://meta.discourse.org/t/optimization-with-media-files/305937)

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**Author:** [@Genisis](https://meta.discourse.org/u/Genisis)\
**Replies:** 0\
**Last updated:** [April 29, 2024, 3:45pm UTC](https://meta.discourse.org/t/optimization-with-media-files/305937 "2024-04-29T15:45:04Z")

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After doing some search I realize you guys said it’s not optimized for it, I tried changing app.yml to raise limit, max I can do is 100MB, is it also a cf issue? Or mostly nginx related? I’d love if it was optimized for …

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