# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=203

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 204

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## [Trying to catch webhook based on when user trust level, admin status, and moderator status are updated](https://meta.discourse.org/t/trying-to-catch-webhook-based-on-when-user-trust-level-admin-status-and-moderator-status-are-updated/305296)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 0\
**Last updated:** [April 24, 2024, 5:57pm UTC](https://meta.discourse.org/t/trying-to-catch-webhook-based-on-when-user-trust-level-admin-status-and-moderator-status-are-updated/305296 "2024-04-24T17:57:00Z")

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I see there is a webhook, user\_updated\_event, but it is not triggering on: Changing a user’s trust level Granting/revoking moderator Granting/revoking admin I also notice that the the user table, and the user\_updated\_…

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## [Discourse wordpress plugin suddenly not working](https://meta.discourse.org/t/discourse-wordpress-plugin-suddenly-not-working/305269)

<div class="topic-metadata">

**Author:** [@seanadl](https://meta.discourse.org/u/seanadl)\
**Replies:** 2\
**Last updated:** [April 24, 2024, 4:58pm UTC](https://meta.discourse.org/t/discourse-wordpress-plugin-suddenly-not-working/305269 "2024-04-24T16:58:51Z")

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Hi all, Nothing has been changed my end, but as of today, suddenly new posts are not being posted to discourse. When I look at the plugin in wordpress, it now says " You are not connected to Discourse. Check that your c…

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## [How do I configure chatgpt 3.5 to my bot?](https://meta.discourse.org/t/how-do-i-configure-chatgpt-3-5-to-my-bot/305204)

<div class="topic-metadata">

**Author:** [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)\
**Replies:** 11\
**Last updated:** [April 24, 2024, 3:35pm UTC](https://meta.discourse.org/t/how-do-i-configure-chatgpt-3-5-to-my-bot/305204 "2024-04-24T15:35:30Z")

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hello I may be vedy noob but how do i confogure chatgpt 3.5 to my bot? Can u please help?

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## [Is there a way to prevent web scraping](https://meta.discourse.org/t/is-there-a-way-to-prevent-web-scraping/305223)

<div class="topic-metadata">

**Author:** [@John\_Vawn](https://meta.discourse.org/u/John_Vawn)\
**Replies:** 2\
**Last updated:** [April 24, 2024, 1:36pm UTC](https://meta.discourse.org/t/is-there-a-way-to-prevent-web-scraping/305223 "2024-04-24T13:36:01Z")

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We are sharing study material on our forum (we solve the question and public detailed answer) and someone is trying to scraping our forum content to publish on theirs website. Is there a way to prevent this behavior?

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## [Show more column in Categories with Latest View](https://meta.discourse.org/t/show-more-column-in-categories-with-latest-view/146817)

<div class="topic-metadata">

**Author:** [@petepan23](https://meta.discourse.org/u/petepan23)\
**Replies:** 0\
**Last updated:** [April 4, 2020, 3:34pm UTC](https://meta.discourse.org/t/show-more-column-in-categories-with-latest-view/146817 "2020-04-04T15:34:29Z")

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Hi, I’m setting the category view with “Categories with Feature Topics”. The problem is this view doesn’t have the “Replies”, “Views”, and “Activity” column as in the Latest view. How can we insert these columns into th…

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## [How to get both Suggested and Related topics to display](https://meta.discourse.org/t/how-to-get-both-suggested-and-related-topics-to-display/305206)

<div class="topic-metadata">

**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 2\
**Last updated:** [April 24, 2024, 6:56am UTC](https://meta.discourse.org/t/how-to-get-both-suggested-and-related-topics-to-display/305206 "2024-04-24T06:56:01Z")

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How do I get both Suggested + Related topics? Here on meta:

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## [Badge Favorites not working for some users - They get pop-up stating "FAILED"](https://meta.discourse.org/t/badge-favorites-not-working-for-some-users-they-get-pop-up-stating-failed/261492)

<div class="topic-metadata">

**Author:** [@Josiah\_Philipsen](https://meta.discourse.org/u/Josiah_Philipsen)\
**Replies:** 2\
**Last updated:** [April 23, 2024, 10:17pm UTC](https://meta.discourse.org/t/badge-favorites-not-working-for-some-users-they-get-pop-up-stating-failed/261492 "2024-04-23T22:17:02Z")

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I am having an issue with a user not being able to toggle their favorites. I found a few articles on here and pull requests that match this error, but they are two years old and the merge reqeusts were in place. So it se…

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## [Duplicate key error for gamification\_leaderboard\_cache](https://meta.discourse.org/t/duplicate-key-error-for-gamification-leaderboard-cache/305031)

<div class="topic-metadata">

**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 2\
**Last updated:** [April 23, 2024, 7:27pm UTC](https://meta.discourse.org/t/duplicate-key-error-for-gamification-leaderboard-cache/305031 "2024-04-23T19:27:42Z")

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Running the latest version of discourse (3.3.0.beta1-dev), I installed this plugin and I see this error in the logs Message (3 copies reported) Job exception: ERROR: duplicate key value violates unique constraint "pg\_…

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## [Custom Buttons under the search box](https://meta.discourse.org/t/custom-buttons-under-the-search-box/305082)

<div class="topic-metadata">

**Author:** [@Helga\_Razinkova](https://meta.discourse.org/u/Helga_Razinkova)\
**Replies:** 2\
**Last updated:** [April 23, 2024, 2:52pm UTC](https://meta.discourse.org/t/custom-buttons-under-the-search-box/305082 "2024-04-23T14:52:18Z")

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Hi community! Does anyone know if these buttons are part of a ready-made component, or is it something that has to be done on our end specifically?

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## [Keep old site in place and have old links work within discourse?](https://meta.discourse.org/t/keep-old-site-in-place-and-have-old-links-work-within-discourse/304474)

<div class="topic-metadata">

**Author:** [@dsims](https://meta.discourse.org/u/dsims)\
**Replies:** 9\
**Last updated:** [April 23, 2024, 2:29pm UTC](https://meta.discourse.org/t/keep-old-site-in-place-and-have-old-links-work-within-discourse/304474 "2024-04-23T14:29:53Z")

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As suggested, I’m trying to keep my old forum(s) “in place” while using discourse on the same domain. I managed to get nginx to proxy and work around any conflicts with discourse urls so everything works great on an init…

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## [Perspective API still is something?](https://meta.discourse.org/t/perspective-api-still-is-something/305076)

<div class="topic-metadata">

**Author:** [@eisammy](https://meta.discourse.org/u/eisammy)\
**Replies:** 0\
**Last updated:** [April 23, 2024, 1:53pm UTC](https://meta.discourse.org/t/perspective-api-still-is-something/305076 "2024-04-23T13:53:54Z")

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I’ve installed yesterday this plugin and received my grant access but since 2021 none new post about was done any! feedbacks plz?

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## [Calendar disappeared after creating subcategory](https://meta.discourse.org/t/calendar-disappeared-after-creating-subcategory/305039)

<div class="topic-metadata">

**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Replies:** 3\
**Last updated:** [April 23, 2024, 9:50am UTC](https://meta.discourse.org/t/calendar-disappeared-after-creating-subcategory/305039 "2024-04-23T09:50:28Z")

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Hi, we had a calendar enabled in a category and it was displayed without problems. Now we have created a subcategory and the calendar is gone. I have checked the settings, and the category is still selected to display th…

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## [Change default profile picture to pre-set/custom image](https://meta.discourse.org/t/change-default-profile-picture-to-pre-set-custom-image/304923)

<div class="topic-metadata">

**Author:** [@Ibrahim](https://meta.discourse.org/u/Ibrahim)\
**Replies:** 1\
**Last updated:** [April 22, 2024, 6:17pm UTC](https://meta.discourse.org/t/change-default-profile-picture-to-pre-set-custom-image/304923 "2024-04-22T18:17:34Z")

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Is there any way that instead of the default profile picture being a Gravatar / first letter of ur username can it be set to a custom image or something? And ofc it can be changed later by the User. How would I go about…

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## [Brevo email is not sending email](https://meta.discourse.org/t/brevo-email-is-not-sending-email/304843)

<div class="topic-metadata">

**Author:** [@Ziitoo](https://meta.discourse.org/u/Ziitoo)\
**Replies:** 4\
**Last updated:** [April 22, 2024, 6:12pm UTC](https://meta.discourse.org/t/brevo-email-is-not-sending-email/304843 "2024-04-22T18:12:09Z")

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I opted for Brevo email service . Installation went well , But I am not getting emails . I do not find where the error comes . I run discourse-doctor , and it says " connection to port 587 failed !! Problem is server …

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## [Mentions reported wrongly as replies in notifications list](https://meta.discourse.org/t/mentions-reported-wrongly-as-replies-in-notifications-list/146726)

<div class="topic-metadata">

**Author:** [@Marcello\_Mastroianni](https://meta.discourse.org/u/Marcello_Mastroianni)\
**Replies:** 1\
**Last updated:** [April 3, 2020, 5:59pm UTC](https://meta.discourse.org/t/mentions-reported-wrongly-as-replies-in-notifications-list/146726 "2020-04-03T17:59:51Z")

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Hi, One of our users complained that notifications about mentions changed recently and instead they are displayed as replies in the list. Is this some feature that was recently changed or some configuration issue? I hav…

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## [No email sending suddenly, DigitalOcean MailJet](https://meta.discourse.org/t/no-email-sending-suddenly-digitalocean-mailjet/304835)

<div class="topic-metadata">

**Author:** [@anon82911141](https://meta.discourse.org/u/anon82911141)\
**Replies:** 3\
**Last updated:** [April 22, 2024, 5:18pm UTC](https://meta.discourse.org/t/no-email-sending-suddenly-digitalocean-mailjet/304835 "2024-04-22T17:18:06Z")

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Hi, All of my emails suddenly stopped sending. No clue how this happened, no changes were made. Sidekiq: Jobs::HandledExceptionWrapper: Wrapped EOFError: end of file reached Jobs::HandledExceptionWrapper: Wrapped Errn…

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## [Is it possible to make posts invisible to someone?](https://meta.discourse.org/t/is-it-possible-to-make-posts-invisible-to-someone/304841)

<div class="topic-metadata">

**Author:** [@fbpbdmin](https://meta.discourse.org/u/fbpbdmin)\
**Replies:** 1\
**Last updated:** [April 22, 2024, 5:49am UTC](https://meta.discourse.org/t/is-it-possible-to-make-posts-invisible-to-someone/304841 "2024-04-22T05:49:07Z")

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the current setting for preferences \> Users \> Ignored/Muted. it is for someone to ignore/mute others’ posts, say, user A, could ignore the posts from B. it is kind of an one-way blocking. is it possible to do two-w…

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## [Unable to generate a preview for a web page in the same network](https://meta.discourse.org/t/unable-to-generate-a-preview-for-a-web-page-in-the-same-network/304800)

<div class="topic-metadata">

**Author:** [@Marek\_Wojtaszek](https://meta.discourse.org/u/Marek_Wojtaszek)\
**Replies:** 2\
**Last updated:** [April 21, 2024, 5:37pm UTC](https://meta.discourse.org/t/unable-to-generate-a-preview-for-a-web-page-in-the-same-network/304800 "2024-04-21T17:37:00Z")

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I have a self-hosted Discourse server (in my own network, on my own server). In a new post I am pasting a URL to a site which is hosted in the same local network as my Discourse server, i.e. both Discourse server and th…

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## [Wordpress: Create dynamic URL of discourse page](https://meta.discourse.org/t/wordpress-create-dynamic-url-of-discourse-page/304761)

<div class="topic-metadata">

**Author:** [@seanadl](https://meta.discourse.org/u/seanadl)\
**Replies:** 4\
**Last updated:** [April 21, 2024, 4:45pm UTC](https://meta.discourse.org/t/wordpress-create-dynamic-url-of-discourse-page/304761 "2024-04-21T16:45:58Z")

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Hi all, I’'ve set up my community so that each new post on Wordpress auto-posts to Discourse. The plugin creates a link to the discourse discussion dynamically at the bottom of every wordpress post. I’m wondering if th…

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## [Plugin for adding extra fields to the question form](https://meta.discourse.org/t/plugin-for-adding-extra-fields-to-the-question-form/304782)

<div class="topic-metadata">

**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 3\
**Last updated:** [April 21, 2024, 1:25pm UTC](https://meta.discourse.org/t/plugin-for-adding-extra-fields-to-the-question-form/304782 "2024-04-21T13:25:13Z")

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Hello, I manage a Q&A forum where students can post questions and provide answers. I’m looking to enhance the forum by allowing users to specify the exact source of their questions, including the book title, page number…

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## [Beginner Question - Hetzner or any cheaper VPS for a start](https://meta.discourse.org/t/beginner-question-hetzner-or-any-cheaper-vps-for-a-start/304778)

<div class="topic-metadata">

**Author:** [@Ziitoo](https://meta.discourse.org/u/Ziitoo)\
**Replies:** 2\
**Last updated:** [April 21, 2024, 10:16am UTC](https://meta.discourse.org/t/beginner-question-hetzner-or-any-cheaper-vps-for-a-start/304778 "2024-04-21T10:16:36Z")

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Please help me with a cheaper linux vps with docker support . I am not sure if my forum will get visitors or not , I am just starting to see if I can scale . so going for a $30 per month server is not possible for me , …

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## [Seamless integration](https://meta.discourse.org/t/seamless-integration/207856)

<div class="topic-metadata">

**Author:** [@goppi](https://meta.discourse.org/u/goppi)\
**Replies:** 4\
**Last updated:** [April 21, 2024, 9:51am UTC](https://meta.discourse.org/t/seamless-integration/207856 "2024-04-21T09:51:07Z")

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Hi, I have got a website into which I would like to integrate a forum seamlessly. Any customers should be able to read any posts in public categories, but would be required to login to post new questions or read posts i…

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## [Discourse AI Summary Cache](https://meta.discourse.org/t/discourse-ai-summary-cache/304763)

<div class="topic-metadata">

**Author:** [@anon82911141](https://meta.discourse.org/u/anon82911141)\
**Replies:** 2\
**Last updated:** [April 21, 2024, 7:55am UTC](https://meta.discourse.org/t/discourse-ai-summary-cache/304763 "2024-04-21T07:55:41Z")

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Hi there, Haven’t seen a solid nor concrete response to do with this question - are the Discourse AI summaries cached somewhere so that the forum doesn’t unnecessarily keep requesting summaries when there have been no c…

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## [Data Explorer \`int\_list\` replaces 1st element with 0](https://meta.discourse.org/t/data-explorer-int-list-replaces-1st-element-with-0/146552)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 4\
**Last updated:** [April 3, 2020, 2:00am UTC](https://meta.discourse.org/t/data-explorer-int-list-replaces-1st-element-with-0/146552 "2020-04-03T02:00:49Z")

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Not sure if this is a bug or whether I’m doing something wrong, but it seems the first element in an int\_list array is always replaced with 0 in a data explorer query. Eg: -- int\_list :categories = "3, 5, 6" gets chan…

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## [Spotify embed works in composer preview but not in post](https://meta.discourse.org/t/spotify-embed-works-in-composer-preview-but-not-in-post/304646)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 1\
**Last updated:** [April 20, 2024, 10:03pm UTC](https://meta.discourse.org/t/spotify-embed-works-in-composer-preview-but-not-in-post/304646 "2024-04-20T22:03:53Z")

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I’ve added https://open.spotify.com/embed/ to allowed iframes and the player shows in the preview, but not in the topic. It’s not a bug because I’ve tried it on another instance and it works as expected. I’ve tried safe…

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## [Questions about user event webhooks](https://meta.discourse.org/t/questions-about-user-event-webhooks/304753)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 1\
**Last updated:** [April 20, 2024, 8:28pm UTC](https://meta.discourse.org/t/questions-about-user-event-webhooks/304753 "2024-04-20T20:28:04Z")

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Is there a document somewhere that I’m not finding that describes in detail the various webhooks, their payloads, and what triggers them? In my particular example, I’m curious to know: Does the user is updated event a…

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## [Discourse-custom-contact-info](https://meta.discourse.org/t/discourse-custom-contact-info/303780)

<div class="topic-metadata">

**Author:** [@Titi](https://meta.discourse.org/u/Titi)\
**Replies:** 4\
**Last updated:** [April 20, 2024, 7:51pm UTC](https://meta.discourse.org/t/discourse-custom-contact-info/303780 "2024-04-20T19:51:31Z")

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Hello, Do you know the purpose of this theme please ? https://github.com/discourse/discourse-custom-contact-info I thought it was to add a dedicated contact form. But after installation there is no change. I would li…

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## [Ports 443/80 show as closed after installation](https://meta.discourse.org/t/ports-443-80-show-as-closed-after-installation/304600)

<div class="topic-metadata">

**Author:** [@Marek\_Wojtaszek](https://meta.discourse.org/u/Marek_Wojtaszek)\
**Replies:** 12\
**Last updated:** [April 20, 2024, 5:16pm UTC](https://meta.discourse.org/t/ports-443-80-show-as-closed-after-installation/304600 "2024-04-20T17:16:43Z")

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Hi, I have just finished my first Discourse installation on a Ubuntu 22.04.4 server on Proxmox VE (virtual environment). The installation went fine, with no errors, but after finishing it-- the forum site won’t open sa…

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## [Does enabling logging in with Google, Facebook etc. allow said companies to track the user?](https://meta.discourse.org/t/does-enabling-logging-in-with-google-facebook-etc-allow-said-companies-to-track-the-user/304652)

<div class="topic-metadata">

**Author:** [@WetFish](https://meta.discourse.org/u/WetFish)\
**Replies:** 2\
**Last updated:** [April 20, 2024, 6:50am UTC](https://meta.discourse.org/t/does-enabling-logging-in-with-google-facebook-etc-allow-said-companies-to-track-the-user/304652 "2024-04-20T06:50:17Z")

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I am VERY new to discourse and even running a community, but it seems like this platform will make it pretty straight forward (thanks!) My question is, if I enable logging in with third party services like Google, Faceb…

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## [Topics vs Posts vs Replies](https://meta.discourse.org/t/topics-vs-posts-vs-replies/304117)

<div class="topic-metadata">

**Author:** [@DevTantia](https://meta.discourse.org/u/DevTantia)\
**Replies:** 7\
**Last updated:** [April 20, 2024, 5:56am UTC](https://meta.discourse.org/t/topics-vs-posts-vs-replies/304117 "2024-04-20T05:56:10Z")

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I have read a ton of threads regarding this but am still confused Maybe a comparison with Facebook might help? Correct me if I am wrong: A post on Facebook = a post on discourse A comment on Fb = a reply on discourse …

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