# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=206

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 207

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## [Which badges can be used as a title? And why can't others?](https://meta.discourse.org/t/which-badges-can-be-used-as-a-title-and-why-cant-others/78001)

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**Author:** [@orangeandblack5](https://meta.discourse.org/u/orangeandblack5)\
**Replies:** 1\
**Last updated:** [January 14, 2018, 6:04pm UTC](https://meta.discourse.org/t/which-badges-can-be-used-as-a-title-and-why-cant-others/78001 "2018-01-14T18:04:17Z")

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For example, Empathetic may be used as a title, but Devotee cannot, despite both being gold badges. Would there be a way to add a title for badges, such as Devotee, that currently do not have them enabled? And, barring t…

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## [How to tell if discourse is installed correctly](https://meta.discourse.org/t/how-to-tell-if-discourse-is-installed-correctly/303730)

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**Author:** [@JayDeb](https://meta.discourse.org/u/JayDeb)\
**Replies:** 10\
**Last updated:** [April 14, 2024, 8:02pm UTC](https://meta.discourse.org/t/how-to-tell-if-discourse-is-installed-correctly/303730 "2024-04-14T20:02:52Z")

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Hi guys, I am installing discourse on the oracle free vps, I have tried multiple times, but I got the following message every single time. I can’t tell if discourse is installed correctly. Looks like the message is rep…

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## [Change pie to bar in active poll](https://meta.discourse.org/t/change-pie-to-bar-in-active-poll/302712)

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**Author:** [@Roi](https://meta.discourse.org/u/Roi)\
**Replies:** 4\
**Last updated:** [April 14, 2024, 9:56am UTC](https://meta.discourse.org/t/change-pie-to-bar-in-active-poll/302712 "2024-04-14T09:56:17Z")

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Hi all, is it possible to change from pie to bar in an active poll? I created a poll and then edited the post and changed from pie to bar, as I do not see the participants in the pie version of the poll, although they s…

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## [New forum instance. Unable to change colors](https://meta.discourse.org/t/new-forum-instance-unable-to-change-colors/303608)

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**Author:** [@flash](https://meta.discourse.org/u/flash)\
**Replies:** 12\
**Last updated:** [April 14, 2024, 6:40am UTC](https://meta.discourse.org/t/new-forum-instance-unable-to-change-colors/303608 "2024-04-14T06:40:50Z")

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Working on a new instance and no matter what I change the color palette too, it stays the same. Its not a cache issue as every browser its doing the same and paused cloudflare. Ive created a blank theme and changed pale…

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## [How to show a user’s online status?](https://meta.discourse.org/t/how-to-show-a-user-s-online-status/303683)

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**Author:** [@unique](https://meta.discourse.org/u/unique)\
**Replies:** 2\
**Last updated:** [April 14, 2024, 5:02am UTC](https://meta.discourse.org/t/how-to-show-a-user-s-online-status/303683 "2024-04-14T05:02:21Z")

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I want to know which interface gets the user’s online status

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## [Problems with embedding interactive content in a post](https://meta.discourse.org/t/problems-with-embedding-interactive-content-in-a-post/301995)

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**Author:** [@Ricardo1977](https://meta.discourse.org/u/Ricardo1977)\
**Replies:** 1\
**Last updated:** [April 14, 2024, 4:59am UTC](https://meta.discourse.org/t/problems-with-embedding-interactive-content-in-a-post/301995 "2024-04-14T04:59:05Z")

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Hi, I have a question about embedding interactive content from Genially in a post. I would like to know if it’s possible to embed the content without it needing to open in a new window. The content I’d like to share is…

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## [Using Form Templates in a private support capacity](https://meta.discourse.org/t/using-form-templates-in-a-private-support-capacity/286253)

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**Author:** [@JamesTheClarke](https://meta.discourse.org/u/JamesTheClarke)\
**Replies:** 10\
**Last updated:** [April 14, 2024, 12:01am UTC](https://meta.discourse.org/t/using-form-templates-in-a-private-support-capacity/286253 "2024-04-14T00:01:32Z")

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I think this is a great feature but the current implementation is rather barebones. Most of the missing form design features have already been posted by other users in this thread so I’d like to focus more on data privac…

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## [Can we prevent a category from appearing in the latest section?](https://meta.discourse.org/t/can-we-prevent-a-category-from-appearing-in-the-latest-section/303685)

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**Author:** [@ogulcan1787](https://meta.discourse.org/u/ogulcan1787)\
**Replies:** 5\
**Last updated:** [April 13, 2024, 9:20pm UTC](https://meta.discourse.org/t/can-we-prevent-a-category-from-appearing-in-the-latest-section/303685 "2024-04-13T21:20:36Z")

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I searched for this in the forum and settings but I couldn’t see it. Do we have such a chance?

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## [How to display the shield icon on topics and on the admin profile to all members](https://meta.discourse.org/t/how-to-display-the-shield-icon-on-topics-and-on-the-admin-profile-to-all-members/303661)

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**Author:** [@romano97002](https://meta.discourse.org/u/romano97002)\
**Replies:** 2\
**Last updated:** [April 13, 2024, 5:36pm UTC](https://meta.discourse.org/t/how-to-display-the-shield-icon-on-topics-and-on-the-admin-profile-to-all-members/303661 "2024-04-13T17:36:18Z")

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Hi all, I’m trying to find out how to display the shield icon on topics and on my forum administrator member profile to all members. Thank you in advance for your help.

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## [Need to add user info when register on wordpress website to discourse user account](https://meta.discourse.org/t/need-to-add-user-info-when-register-on-wordpress-website-to-discourse-user-account/303681)

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**Author:** [@Haseeb\_Ahmed](https://meta.discourse.org/u/Haseeb_Ahmed)\
**Replies:** 0\
**Last updated:** [April 13, 2024, 3:44pm UTC](https://meta.discourse.org/t/need-to-add-user-info-when-register-on-wordpress-website-to-discourse-user-account/303681 "2024-04-13T15:44:29Z")

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Hi i need help i need to add users information when user register on wordpress website into the discourse forum which is attached / connected with the wordpress website using wp discourse plugin so how can i do this No…

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## [RSS plugin default show full post](https://meta.discourse.org/t/rss-plugin-default-show-full-post/303314)

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**Author:** [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\
**Replies:** 5\
**Last updated:** [April 12, 2024, 6:35pm UTC](https://meta.discourse.org/t/rss-plugin-default-show-full-post/303314 "2024-04-12T18:35:52Z")

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As mentioned. Can we have a setting added to display the full post without pressing the show full post button?

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## [A critical update is available. Please upgrade! But when going to upgrade shows up to date](https://meta.discourse.org/t/a-critical-update-is-available-please-upgrade-but-when-going-to-upgrade-shows-up-to-date/303532)

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**Author:** [@pama](https://meta.discourse.org/u/pama)\
**Replies:** 4\
**Last updated:** [April 12, 2024, 5:57pm UTC](https://meta.discourse.org/t/a-critical-update-is-available-please-upgrade-but-when-going-to-upgrade-shows-up-to-date/303532 "2024-04-12T17:57:43Z")

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Hello! We are getting the message A critical update is available. Please upgrade! I was expecting to be able to update from admin web, but when I navigate to admin/update it shows all is up to date. We are in version: D…

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## [Who can help me analyze why rebuilding is not possible when adding the cf real ip?](https://meta.discourse.org/t/cf-real-ip-rebuild/303509)

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**Author:** [@5804829](https://meta.discourse.org/u/5804829)\
**Replies:** 4\
**Last updated:** [April 12, 2024, 4:22pm UTC](https://meta.discourse.org/t/cf-real-ip-rebuild/303509 "2024-04-12T16:22:20Z")

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Attached is the installation log Attached is the installation log Added - "templates/cloudflare.template.yml" to app.yml log.txt (167.9 KB)

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## [Can't upload a gif despite the size being ok](https://meta.discourse.org/t/cant-upload-a-gif-despite-the-size-being-ok/303568)

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**Author:** [@Honeyxilia](https://meta.discourse.org/u/Honeyxilia)\
**Replies:** 0\
**Last updated:** [April 12, 2024, 1:56pm UTC](https://meta.discourse.org/t/cant-upload-a-gif-despite-the-size-being-ok/303568 "2024-04-12T13:56:10Z")

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hello :purple\_heart: for a tutorial we’re putting on our forum, we would like to be able to upload gifs - however, even though my gif is under the size of the max attachement size (19Mo vs 50Mo in max attachment size kb)…

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## [Bulk importing Redirects to New Discourse Topics](https://meta.discourse.org/t/bulk-importing-redirects-to-new-discourse-topics/303022)

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**Author:** [@hpatel](https://meta.discourse.org/u/hpatel)\
**Replies:** 2\
**Last updated:** [April 12, 2024, 1:30pm UTC](https://meta.discourse.org/t/bulk-importing-redirects-to-new-discourse-topics/303022 "2024-04-12T13:30:18Z")

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Hello everyone, I recently managed to migrate my site from an old custom platform to Discourse successfully. However, I’m now facing the challenge of importing permalinks/redirects to the new Discourse topics. I have th…

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## [Tracking individual posts that contain certain content](https://meta.discourse.org/t/tracking-individual-posts-that-contain-certain-content/145884)

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**Author:** [@Perry\_Eising](https://meta.discourse.org/u/Perry_Eising)\
**Replies:** 3\
**Last updated:** [March 30, 2020, 4:29am UTC](https://meta.discourse.org/t/tracking-individual-posts-that-contain-certain-content/145884 "2020-03-30T04:29:24Z")

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Hello all, not 100% sure this belongs in the support category - there may be a technical solution for this, but also it’s a bit of a philosophical discussion. We use discourse as a support forum. We use tags to tell wh…

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## [How to migrate Discourse from one server to another with the same DNS name](https://meta.discourse.org/t/how-to-migrate-discourse-from-one-server-to-another-with-the-same-dns-name/175572)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 11\
**Last updated:** [April 12, 2024, 12:08pm UTC](https://meta.discourse.org/t/how-to-migrate-discourse-from-one-server-to-another-with-the-same-dns-name/175572 "2024-04-12T12:08:14Z")

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I’m trying to migrate discourse from a personal hosting to a Amazon LightSail server. I’ve searched the forum and read all the posts about migrating servers and settings up discourse: Move your Discourse Instance to a D…

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## [User field upload document option](https://meta.discourse.org/t/user-field-upload-document-option/303530)

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**Author:** [@Clo](https://meta.discourse.org/u/Clo)\
**Replies:** 0\
**Last updated:** [April 12, 2024, 9:12am UTC](https://meta.discourse.org/t/user-field-upload-document-option/303530 "2024-04-12T09:12:55Z")

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Hi Is there any way to add an option for users to upload documents/images under User Fields? At the moment the only options it gives are these:

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## [Fresh install old Discourse version?](https://meta.discourse.org/t/fresh-install-old-discourse-version/257927)

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**Author:** [@bXunter](https://meta.discourse.org/u/bXunter)\
**Replies:** 6\
**Last updated:** [April 12, 2024, 9:06am UTC](https://meta.discourse.org/t/fresh-install-old-discourse-version/257927 "2024-04-12T09:06:12Z")

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Regards to all, Namely (don’t ask why) I need version v2.8.8 or v2.8.7 installed on a fresh system. Otherwise, on our main forum we use the latest, however, due to the need to test some plugins, we only need one of thes…

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## [Subscription plugin Stripe integration issues](https://meta.discourse.org/t/subscription-plugin-stripe-integration-issues/303527)

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**Author:** [@Clo](https://meta.discourse.org/u/Clo)\
**Replies:** 0\
**Last updated:** [April 12, 2024, 8:47am UTC](https://meta.discourse.org/t/subscription-plugin-stripe-integration-issues/303527 "2024-04-12T08:47:03Z")

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Hi I’ve integrated the subscriptions plugin with Stripe and I’m trying to create the products I want, but I’m running into a couple of issues. Our customers are paying in ZAR, which is not on the list of options from …

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## [Search API '/u/search and wild cards or features?](https://meta.discourse.org/t/search-api-u-search-and-wild-cards-or-features/126171)

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**Author:** [@alank](https://meta.discourse.org/u/alank)\
**Replies:** 1\
**Last updated:** [August 21, 2019, 4:15am UTC](https://meta.discourse.org/t/search-api-u-search-and-wild-cards-or-features/126171 "2019-08-21T04:15:03Z")

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I’m attempting to use the Discourse search via /u/search/… and unless I’m mistaken it doesn’t offer wildcards or defaults to partial matches within names, for example I have the following users… \*andrew \*marian \*mark …

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## [How display The name of site in search result page Google?](https://meta.discourse.org/t/how-display-the-name-of-site-in-search-result-page-google/303508)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 0\
**Last updated:** [April 12, 2024, 3:13am UTC](https://meta.discourse.org/t/how-display-the-name-of-site-in-search-result-page-google/303508 "2024-04-12T03:13:05Z")

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How can i settup display the name of Site with “Nhà Chính Chủ” not “nhachinhchu.org” ? My The name of this site is “Nhà Chính Chủ”, but when i search a topic, result Google Page display text with domain! Help me, pleas…

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## [Discourse Connect/Squarespace (SSO)](https://meta.discourse.org/t/discourse-connect-squarespace-sso/277527)

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**Author:** [@jholmertz](https://meta.discourse.org/u/jholmertz)\
**Replies:** 3\
**Last updated:** [April 12, 2024, 12:59am UTC](https://meta.discourse.org/t/discourse-connect-squarespace-sso/277527 "2024-04-12T00:59:08Z")

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Hello, I’m supporting a nonprofit in setting up a new website on Squarespace. They are already set up on Discourse. We are planning to link from Squarespace to their Discourse instance. Since we are using the Squarespace…

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## [Script indications?](https://meta.discourse.org/t/script-indications/303342)

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**Author:** [@WolfTech\_Gimkit](https://meta.discourse.org/u/WolfTech_Gimkit)\
**Replies:** 4\
**Last updated:** [April 11, 2024, 11:29pm UTC](https://meta.discourse.org/t/script-indications/303342 "2024-04-11T23:29:17Z")

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I tried searching for a guide on all the Script indications, or at least that’s what i think they are called, but i can’t find one. So what i mean by a script tag is any for of indications that use \<\>, \</\> shift 6 \[-\], e…

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## [Request timed out. ERR\_QUIC\_PROTOCOL\_ERROR](https://meta.discourse.org/t/request-timed-out-err-quic-protocol-error/303453)

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**Author:** [@Danyal\_Assi](https://meta.discourse.org/u/Danyal_Assi)\
**Replies:** 1\
**Last updated:** [April 11, 2024, 7:34pm UTC](https://meta.discourse.org/t/request-timed-out-err-quic-protocol-error/303453 "2024-04-11T19:34:57Z")

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I have an issue accessing the site, I am sure I am in the correct subdomain so like devforum.mywebsite.com I’m using digital ocean, IP is correct, I did everything in setup and I use cloudflare with the proxy turned off …

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## [About topic tags](https://meta.discourse.org/t/about-topic-tags/303411)

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**Author:** [@romano97002](https://meta.discourse.org/u/romano97002)\
**Replies:** 1\
**Last updated:** [April 11, 2024, 2:28pm UTC](https://meta.discourse.org/t/about-topic-tags/303411 "2024-04-11T14:28:32Z")

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Hi all, I would have liked to know more about topic tags: 1 – How to create topic tags and restrict their use to certain groups only (moderators and administrators). 2 – How to create specific labels for a specific fo…

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## [Edit forum presentation](https://meta.discourse.org/t/edit-forum-presentation/303399)

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**Author:** [@romano97002](https://meta.discourse.org/u/romano97002)\
**Replies:** 2\
**Last updated:** [April 11, 2024, 1:51pm UTC](https://meta.discourse.org/t/edit-forum-presentation/303399 "2024-04-11T13:51:29Z")

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Hello everyone, I’m currently testing Discourse free hosting for 14 days and would like to know how to change the forum layout I chose when creating the forum. I would like to choose another view of my forum. Is this …

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## [Some system messages keeps in english](https://meta.discourse.org/t/some-system-messages-keeps-in-english/145847)

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**Author:** [@jenni\_alencar](https://meta.discourse.org/u/jenni_alencar)\
**Replies:** 2\
**Last updated:** [March 29, 2020, 10:43am UTC](https://meta.discourse.org/t/some-system-messages-keeps-in-english/145847 "2020-03-29T10:43:36Z")

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Hello, I’ve changed some messages of system, translating of english to portuguese, but one of them, keeps sending notification in english, even thought I already changed to portuguese. Does anyone knows why this is happ…

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## [How do you change the color of Text?](https://meta.discourse.org/t/how-do-you-change-the-color-of-text/303167)

<div class="topic-metadata">

**Author:** [@WolfTech\_Gimkit](https://meta.discourse.org/u/WolfTech_Gimkit)\
**Replies:** 6\
**Last updated:** [April 11, 2024, 1:57am UTC](https://meta.discourse.org/t/how-do-you-change-the-color-of-text/303167 "2024-04-11T01:57:14Z")

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So i saw that there was a way to change the highlight around the text, but that doesn’t work. But is there a way to change the actual color of just the text, not the background?

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## [When to update the data container of a two container setup?](https://meta.discourse.org/t/when-to-update-the-data-container-of-a-two-container-setup/310242)

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**Author:** [@dmc](https://meta.discourse.org/u/dmc)\
**Replies:** 1\
**Last updated:** [April 10, 2024, 10:44pm UTC](https://meta.discourse.org/t/when-to-update-the-data-container-of-a-two-container-setup/310242 "2024-04-10T22:44:57Z")

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Thanks for this how-to :slight\_smile: If we’re using discourse with 2 containers (web + data), when should we need to rebuild the data one?

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