# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=208

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 209

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## [Closed Group - configuration](https://meta.discourse.org/t/closed-group-configuration/145727)

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**Author:** [@rachel\_england](https://meta.discourse.org/u/rachel_england)\
**Replies:** 4\
**Last updated:** [March 26, 2020, 9:06pm UTC](https://meta.discourse.org/t/closed-group-configuration/145727 "2020-03-26T21:06:06Z")

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Hello: I’d like to create a closed group. I will not be directly inviting the participants from within discourse. What is the best way to get these people into the group, and what is the best way to set it up so that o …

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## [Semantic quick search gives error 500](https://meta.discourse.org/t/semantic-quick-search-gives-error-500/302545)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 1\
**Last updated:** [April 5, 2024, 12:32pm UTC](https://meta.discourse.org/t/semantic-quick-search-gives-error-500/302545 "2024-04-05T12:32:36Z")

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I enabled ai embeddings semantic quick search enabled but it gives error 500. It works here, and error 500 quite often happends because of issues of servers, aka. at my end, but I’m a bit lost how to start solving out th…

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## [How can i move the user profile image to user cards](https://meta.discourse.org/t/how-can-i-move-the-user-profile-image-to-user-cards/145767)

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**Author:** [@aksoforever](https://meta.discourse.org/u/aksoforever)\
**Replies:** 0\
**Last updated:** [March 27, 2020, 1:34am UTC](https://meta.discourse.org/t/how-can-i-move-the-user-profile-image-to-user-cards/145767 "2020-03-27T01:34:48Z")

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I have change the user profile image as a QR code in the user template, any one who know how to use this image in the user-card-contents template,i move it to the user-card-contents template, but it not work \<div cl…

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## [Ability to view only the body of a topic in fullscreen in composer, on tablet when preview is hidden](https://meta.discourse.org/t/ability-to-view-only-the-body-of-a-topic-in-fullscreen-in-composer-on-tablet-when-preview-is-hidden/302556)

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**Author:** [@traceymoko](https://meta.discourse.org/u/traceymoko)\
**Replies:** 3\
**Last updated:** [April 5, 2024, 9:42am UTC](https://meta.discourse.org/t/ability-to-view-only-the-body-of-a-topic-in-fullscreen-in-composer-on-tablet-when-preview-is-hidden/302556 "2024-04-05T09:42:36Z")

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Current experience So on tablet composer (iPad Pro 10.5 inch) when editing a topic, I often find myself wishing that the post part of the composer could be made bigger when the preview is hidden. Right now I can only se…

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## [Notification Control for Unapproved Posts in Review Queue](https://meta.discourse.org/t/notification-control-for-unapproved-posts-in-review-queue/302548)

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**Author:** [@omppatil](https://meta.discourse.org/u/omppatil)\
**Replies:** 0\
**Last updated:** [April 5, 2024, 7:49am UTC](https://meta.discourse.org/t/notification-control-for-unapproved-posts-in-review-queue/302548 "2024-04-05T07:49:06Z")

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We have a scenario where a user’s post is automatically flagged and sent to the review queue for moderation. We are not using an approval system, so when a new post is created, it generates a ‘New or updated topic’ notif…

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## [How to make post timestamps show seconds?](https://meta.discourse.org/t/how-to-make-post-timestamps-show-seconds/301390)

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**Author:** [@orangeandblack5](https://meta.discourse.org/u/orangeandblack5)\
**Replies:** 4\
**Last updated:** [April 5, 2024, 2:37am UTC](https://meta.discourse.org/t/how-to-make-post-timestamps-show-seconds/301390 "2024-04-05T02:37:59Z")

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Looked around for this but couldn’t find anything - what would be the simplest way to show the time a post was made down to the second in the share popup? Each post already has the exact timestamp available in the HT…

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## [How to add a title to a user?](https://meta.discourse.org/t/how-to-add-a-title-to-a-user/302436)

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**Author:** [@kainos](https://meta.discourse.org/u/kainos)\
**Replies:** 2\
**Last updated:** [April 5, 2024, 2:24am UTC](https://meta.discourse.org/t/how-to-add-a-title-to-a-user/302436 "2024-04-05T02:24:13Z")

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You can see this photo. How can I add name administrator or moderator, like Sam here has - co-founder, but below the username not right like by him.

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## [URL syntax to filter on multiple tags within a category](https://meta.discourse.org/t/url-syntax-to-filter-on-multiple-tags-within-a-category/302480)

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**Author:** [@darrell.thobe](https://meta.discourse.org/u/darrell.thobe)\
**Replies:** 2\
**Last updated:** [April 5, 2024, 12:28am UTC](https://meta.discourse.org/t/url-syntax-to-filter-on-multiple-tags-within-a-category/302480 "2024-04-05T00:28:32Z")

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is there a way to filter topics based on multiple tags within a category using the URL syntax. https://discourse.example.com/category/l/latest.json?tags=tag1+tag2 I would expect this to return results with topics that …

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## [Minimum number of days before returning to the same subject](https://meta.discourse.org/t/minimum-number-of-days-before-returning-to-the-same-subject/302506)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 5\
**Last updated:** [April 5, 2024, 12:23am UTC](https://meta.discourse.org/t/minimum-number-of-days-before-returning-to-the-same-subject/302506 "2024-04-05T00:23:26Z")

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Hi, I have this setting in my categories setting: “Minimum number of days before returning to the same subject”, I do not know what it is designed for. Not sure of the translation, in my French Discourse, it is “Nombre m…

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## [Sorry, we couldn't load that topic](https://meta.discourse.org/t/sorry-we-couldnt-load-that-topic/237419)

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**Author:** [@piffy](https://meta.discourse.org/u/piffy)\
**Replies:** 3\
**Last updated:** [April 4, 2024, 6:04pm UTC](https://meta.discourse.org/t/sorry-we-couldnt-load-that-topic/237419 "2024-04-04T18:04:42Z")

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I recently updated Discourse to 2.9.0.beta9 (a0f402a957) I have had a couple reports of the message below appearing multiple times for people: Sorry, we couldn't load that topic, possibly due to a connection problem…

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## [Link doesn't work when clicked, but does when page is refreshed?](https://meta.discourse.org/t/link-doesnt-work-when-clicked-but-does-when-page-is-refreshed/302329)

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**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 2\
**Last updated:** [April 4, 2024, 2:05pm UTC](https://meta.discourse.org/t/link-doesnt-work-when-clicked-but-does-when-page-is-refreshed/302329 "2024-04-04T14:05:57Z")

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Happens when logged in or as a guest in a private tab. When the link is clicked, it appears dead, but if you hit the refresh button, it actually loads it. Video example:

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## [How to change settings to receive one message a day and not instant messages?](https://meta.discourse.org/t/how-to-change-settings-to-receive-one-message-a-day-and-not-instant-messages/145507)

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**Author:** [@keyval](https://meta.discourse.org/u/keyval)\
**Replies:** 7\
**Last updated:** [March 26, 2020, 7:10pm UTC](https://meta.discourse.org/t/how-to-change-settings-to-receive-one-message-a-day-and-not-instant-messages/145507 "2020-03-26T19:10:18Z")

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I’m looking for information on helping users opt out of instant messages but one message daily.

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## [Disk space cleanup](https://meta.discourse.org/t/disk-space-cleanup/301984)

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**Author:** [@CT075](https://meta.discourse.org/u/CT075)\
**Replies:** 5\
**Last updated:** [April 3, 2024, 9:05pm UTC](https://meta.discourse.org/t/disk-space-cleanup/301984 "2024-04-03T21:05:44Z")

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I run an old forum (~10 years, 200k posts) that has been running into some chronic disk issues. At the moment, we’re not in imminent danger of the lights going out, but we have reached the point where I’m getting daily m…

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## [How to add dynamically QASchema to discourse pages](https://meta.discourse.org/t/how-to-add-dynamically-qaschema-to-discourse-pages/302360)

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**Author:** [@Shubham\_Suri](https://meta.discourse.org/u/Shubham_Suri)\
**Replies:** 0\
**Last updated:** [April 4, 2024, 7:45am UTC](https://meta.discourse.org/t/how-to-add-dynamically-qaschema-to-discourse-pages/302360 "2024-04-04T07:45:48Z")

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find screenshot for referance

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## [Email Sender Names with =0D](https://meta.discourse.org/t/email-sender-names-with-0d/301865)

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**Author:** [@tgrosinger](https://meta.discourse.org/u/tgrosinger)\
**Replies:** 1\
**Last updated:** [April 4, 2024, 3:58am UTC](https://meta.discourse.org/t/email-sender-names-with-0d/301865 "2024-04-04T03:58:23Z")

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Whenever an email is sent as a response to someone posting on my discourse site, their name has “=0D” appended in the message sender. For example, here’s what the From header looks like: From: Tony Grosinger=0D via MySi…

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## [How to properly increase text size](https://meta.discourse.org/t/how-to-properly-increase-text-size/301471)

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**Author:** [@jidanni](https://meta.discourse.org/u/jidanni)\
**Replies:** 6\
**Last updated:** [April 3, 2024, 8:14pm UTC](https://meta.discourse.org/t/how-to-properly-increase-text-size/301471 "2024-04-03T20:14:35Z")

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Just the other day I was feeling rather old. So things were looking rather small. Okay, so what does Grandpa do when the words look too small. Grandpa unpinches the words. So what happens? The words get bigger, ye…

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## [‘username can’t be blank’ when setting up Zoom webinar topic](https://meta.discourse.org/t/username-can-t-be-blank-when-setting-up-zoom-webinar-topic/297577)

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**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 13\
**Last updated:** [March 26, 2020, 7:07pm UTC](https://meta.discourse.org/t/username-can-t-be-blank-when-setting-up-zoom-webinar-topic/297577 "2020-03-26T19:07:22Z")

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Hi Penar, thanks for the great plugin this will be really useful! I just tested it out and setup went smoothly. A few issues I’ve noticed: When I create a topic with the webinar I get this error, but if I refresh the p…

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## [Need help while Implementing SSO for dev environment](https://meta.discourse.org/t/need-help-while-implementing-sso-for-dev-environment/302184)

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**Author:** [@Kamlesh\_Joshi](https://meta.discourse.org/u/Kamlesh_Joshi)\
**Replies:** 1\
**Last updated:** [April 3, 2024, 3:47pm UTC](https://meta.discourse.org/t/need-help-while-implementing-sso-for-dev-environment/302184 "2024-04-03T15:47:48Z")

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I have setup discourse in my local machine and wanted to setup SSO login I can redirect the user when it clicks on login but when I get redirected I am continuously getting errors, I enabled logging also and it says Non…

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## [How to make it so there's no timer for removal of reactions?](https://meta.discourse.org/t/how-to-make-it-so-theres-no-timer-for-removal-of-reactions/315142)

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**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 4\
**Last updated:** [April 3, 2024, 2:52pm UTC](https://meta.discourse.org/t/how-to-make-it-so-theres-no-timer-for-removal-of-reactions/315142 "2024-04-03T14:52:14Z")

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Hi. How can I change it so that there’s no timer on how long reactions can be un-done/changed? Only after a short time, I get: “You can no longer remove your reaction”

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## [Docker update error](https://meta.discourse.org/t/docker-update-error/302140)

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**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 5\
**Last updated:** [April 3, 2024, 2:09pm UTC](https://meta.discourse.org/t/docker-update-error/302140 "2024-04-03T14:09:47Z")

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I tried to update docker through my discourse control panel but all of them gave an error, can anyone help me /var/www/discourse/lib/discourse\_ip\_info.rb:48:in \`mmdb\_download': undefined method \`path' for nil:NilClass (…

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## [Recent Upgrade, Now Re-launch server issue?](https://meta.discourse.org/t/recent-upgrade-now-re-launch-server-issue/302157)

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**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 7\
**Last updated:** [April 3, 2024, 1:57pm UTC](https://meta.discourse.org/t/recent-upgrade-now-re-launch-server-issue/302157 "2024-04-03T13:57:16Z")

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Literally offline now, so help as soon as possible would be amazing. :upside\_down\_face: I’ve relaunched my server probably 40 times now and this time, I’m getting an error I’ve never had before: When I ran that docto…

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## [Topic missing after post \> move to new topic](https://meta.discourse.org/t/topic-missing-after-post-move-to-new-topic/145620)

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**Author:** [@tomtjes](https://meta.discourse.org/u/tomtjes)\
**Replies:** 4\
**Last updated:** [March 26, 2020, 3:57pm UTC](https://meta.discourse.org/t/topic-missing-after-post-move-to-new-topic/145620 "2020-03-26T15:57:06Z")

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I had to move some topics and posts around in order to prepare for part of my site to go public. In one instance, I picked one post from an existing discussion in a private category (tl\_0 can see/create/reply) and turne…

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## [I am not able to generate my Logo](https://meta.discourse.org/t/i-am-not-able-to-generate-my-logo/291316)

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**Author:** [@Kamlesh\_Joshi](https://meta.discourse.org/u/Kamlesh_Joshi)\
**Replies:** 9\
**Last updated:** [April 3, 2024, 5:52am UTC](https://meta.discourse.org/t/i-am-not-able-to-generate-my-logo/291316 "2024-04-03T05:52:17Z")

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Hi, I did updated my logo in my discourse forum but I am not able to update the logo it’s same as encrypted Image which I can’t use. Please help!!!

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## [Is there a way to configure background music for a site?](https://meta.discourse.org/t/is-there-a-way-to-configure-background-music-for-a-site/302148)

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**Author:** [@cellofour](https://meta.discourse.org/u/cellofour)\
**Replies:** 2\
**Last updated:** [April 3, 2024, 12:53am UTC](https://meta.discourse.org/t/is-there-a-way-to-configure-background-music-for-a-site/302148 "2024-04-03T00:53:33Z")

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So, is there a way to configure background music for a site? And, if possible, a way to upload files for it to play, a way to mute it, and default settings so when you enter the site it will start either unmuted or mute…

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## [Summary email bg color not changing when hex](https://meta.discourse.org/t/summary-email-bg-color-not-changing-when-hex/145722)

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**Author:** [@bwalk](https://meta.discourse.org/u/bwalk)\
**Replies:** 0\
**Last updated:** [March 26, 2020, 6:30pm UTC](https://meta.discourse.org/t/summary-email-bg-color-not-changing-when-hex/145722 "2020-03-26T18:30:38Z")

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Hi! I have a self-hosted discourse install and I’m trying to edit the colors for the digest email. If I change email accent bg color to a color name (ex. “blue”), the color change shows up correctly in the preview. Howe…

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## [Site URLs showing as insecure/not using HTTPS?](https://meta.discourse.org/t/site-urls-showing-as-insecure-not-using-https/302080)

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**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 5:23pm UTC](https://meta.discourse.org/t/site-urls-showing-as-insecure-not-using-https/302080 "2024-04-02T17:23:07Z")

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EDIT 1.5hrs later: Fixed it by adding the below code to my app.yml file under the hooks section: after\_ssl: # tell letsencrypt what additional certs to get - replace: filename: "/etc/runit/1.d/letsencrypt…

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## [Force guests to a specific page?](https://meta.discourse.org/t/force-guests-to-a-specific-page/302062)

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**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 5\
**Last updated:** [April 2, 2024, 4:00pm UTC](https://meta.discourse.org/t/force-guests-to-a-specific-page/302062 "2024-04-02T16:00:25Z")

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I checked plugins section and my own site Admin settings and didn’t really see what I was trying to find (maybe I’m blind for working on a site 18hrs/day, though). Basically, if someone isn’t signed in and goes to my fo…

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## [Domain isn't redirecting properly?](https://meta.discourse.org/t/domain-isnt-redirecting-properly/301989)

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**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 4:56am UTC](https://meta.discourse.org/t/domain-isnt-redirecting-properly/301989 "2024-04-02T04:56:26Z")

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From the Landing Pages plugin, I have a page I want to use as my home page: forums.mysite.com/landing - So when people go to mysite.com or www.mysite.com I want them to be taken to forums.mysite.com/landing. Now, if s…

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## [Can I alter the list of categories displayed in the dropdown?](https://meta.discourse.org/t/can-i-alter-the-list-of-categories-displayed-in-the-dropdown/302041)

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**Author:** [@Helga\_Razinkova](https://meta.discourse.org/u/Helga_Razinkova)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 12:45pm UTC](https://meta.discourse.org/t/can-i-alter-the-list-of-categories-displayed-in-the-dropdown/302041 "2024-04-02T12:45:05Z")

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Hi everyone! Here’s the use case. We showcase the Wishlist category with lots of subcategories on our homepage, so the general list of categories is huge and inconvenient to navigate. Is there maybe an option to display…

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## [Can't connect to own SMTP Service](https://meta.discourse.org/t/cant-connect-to-own-smtp-service/302008)

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**Author:** [@syntaxys](https://meta.discourse.org/u/syntaxys)\
**Replies:** 0\
**Last updated:** [April 2, 2024, 9:10am UTC](https://meta.discourse.org/t/cant-connect-to-own-smtp-service/302008 "2024-04-02T09:10:54Z")

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I am currently trying to set up a host with Discourse in Docker on my home server for testing it out. It’s working quite well so far, the instance is running smoothly. However, I can’t manage to send the emails via my o…

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