# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=21

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 22

---

## [I just upgraded to the latest tag, and lost banner topic!](https://meta.discourse.org/t/i-just-upgraded-to-the-latest-tag-and-lost-banner-topic/398976)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 4\
**Last updated:** [12 april 2026 om 14:34 UTC](https://meta.discourse.org/t/i-just-upgraded-to-the-latest-tag-and-lost-banner-topic/398976 "2026-04-12T14:34:27Z")

</div>

At commit cfc1ce28054d64d26808545fa5e69660a234c530, I do not have a visible banner topic anymore. The topic remains pinned but I don’t have the option to unpin it since ‘banner topic’ does not appear anymore:

---

## [Stuck on creating new account](https://meta.discourse.org/t/stuck-on-creating-new-account/400466)

<div class="topic-metadata">

**Author:** [@rasanderson](https://meta.discourse.org/u/rasanderson)\
**Replies:** 4\
**Last updated:** [11 april 2026 om 16:13 UTC](https://meta.discourse.org/t/stuck-on-creating-new-account/400466 "2026-04-11T16:13:23Z")

</div>

Just signed up to Discourse and created a brand new account but it hangs with ‘Almost there…shouldn’t take much longer now.’ This error is reported at this Discourse post which is now closed. It advises using a different…

---

## [OIDC Error for OpenAI Discourse forum](https://meta.discourse.org/t/oidc-error-for-openai-discourse-forum/400392)

<div class="topic-metadata">

**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\
**Replies:** 7\
**Last updated:** [11 april 2026 om 13:15 UTC](https://meta.discourse.org/t/oidc-error-for-openai-discourse-forum/400392 "2026-04-11T13:15:48Z")

</div>

For OpenAI Discourse forum trying to login in and receive Sorry, there was an error while trying to authorize your account with oidc. Please try again. I have been using OpenAI Discourse almost daily for the last …

---

## [How to configure c panel email server to work with incoming emails](https://meta.discourse.org/t/how-to-configure-c-panel-email-server-to-work-with-incoming-emails/388143)

<div class="topic-metadata">

**Author:** [@adopilot](https://meta.discourse.org/u/adopilot)\
**Replies:** 6\
**Last updated:** [11 april 2026 om 12:28 UTC](https://meta.discourse.org/t/how-to-configure-c-panel-email-server-to-work-with-incoming-emails/388143 "2026-04-11T12:28:25Z")

</div>

My email server are hosted on C panel. Now I want to setup my discource to fetch email from c panel mail accounts, so users can replay using email option. Since I am unable to route all unknown emails to discouce inbox…

---

## [Na configuratiewijziging niet alle instellingen gesynchroniseerd op sibling nodes in een multi-node discourse setup](https://meta.discourse.org/t/after-config-change-some-settings-not-in-sync-on-sibling-nodes-in-multi-node-discourse-setup/372573)

<div class="topic-metadata">

**Author:** [@kpums](https://meta.discourse.org/u/kpums)\
**Replies:** 8\
**Last updated:** [10 april 2026 om 18:11 UTC](https://meta.discourse.org/t/after-config-change-some-settings-not-in-sync-on-sibling-nodes-in-multi-node-discourse-setup/372573 "2026-04-10T18:11:12Z")

</div>

Hallo, In een multi-node-setup met een web\_only-container achter een load balancer, is opgemerkt dat sommige instellingen, wanneer ze worden gewijzigd, slechts op één node worden toegepast (waarschijnlijk degene waarmee ik via de load balancer verbonden was toen ik...

---

## [Trying to setup discourse and cannot use it due to sso?](https://meta.discourse.org/t/trying-to-setup-discourse-and-cannot-use-it-due-to-sso/399956)

<div class="topic-metadata">

**Author:** [@Dirtkick0](https://meta.discourse.org/u/Dirtkick0)\
**Replies:** 2\
**Last updated:** [10 april 2026 om 17:49 UTC](https://meta.discourse.org/t/trying-to-setup-discourse-and-cannot-use-it-due-to-sso/399956 "2026-04-10T17:49:46Z")

</div>

Trying to setup a discourse site, Its being routed through NGINX. enable\_discourse\_id: Failed to automatically register with Discourse ID. This could be due to network connectivity issues, firewall restrictions, or the …

---

## [Download links for .txt (and .yaml) attachments show raw text instead of dowload](https://meta.discourse.org/t/download-links-for-txt-and-yaml-attachments-show-raw-text-instead-of-dowload/400405)

<div class="topic-metadata">

**Author:** [@CharlesGWaldman](https://meta.discourse.org/u/CharlesGWaldman)\
**Replies:** 1\
**Last updated:** [10 april 2026 om 16:04 UTC](https://meta.discourse.org/t/download-links-for-txt-and-yaml-attachments-show-raw-text-instead-of-dowload/400405 "2026-04-10T16:04:30Z")

</div>

on our Discourse instance, if a user uploads a .txt or .yaml file as an attachment, the filename is shown as a download link: but clicking on these does not download the file, it opens a new browser tab with the raw t…

---

## [Single category moderation](https://meta.discourse.org/t/single-category-moderation/400401)

<div class="topic-metadata">

**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 2\
**Last updated:** [10 april 2026 om 14:38 UTC](https://meta.discourse.org/t/single-category-moderation/400401 "2026-04-10T14:38:53Z")

</div>

How do I allow a group to moderate a new category? I found this: …but I don’t see the options Ahh is it this in category settings?: Edit: Also, does this mean every member of the group can now moderate topics in t…

---

## [All plugins not functioning due to CORS error after recent upgrade](https://meta.discourse.org/t/all-plugins-not-functioning-due-to-cors-error-after-recent-upgrade/399466)

<div class="topic-metadata">

**Author:** [@TomoftheFog](https://meta.discourse.org/u/TomoftheFog)\
**Replies:** 22\
**Last updated:** [10 april 2026 om 07:20 UTC](https://meta.discourse.org/t/all-plugins-not-functioning-due-to-cors-error-after-recent-upgrade/399466 "2026-04-10T07:20:18Z")

</div>

Since last week, all plugins both core and installed have stopped functioning even when enabled on our forum. Initially I thought this was something to do with the previously mentioned bug FIX: Compile missing rollup plu…

---

## [System flagged old posts as spam?](https://meta.discourse.org/t/system-flagged-old-posts-as-spam/400369)

<div class="topic-metadata">

**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 0\
**Last updated:** [10 april 2026 om 03:24 UTC](https://meta.discourse.org/t/system-flagged-old-posts-as-spam/400369 "2026-04-10T03:24:59Z")

</div>

Within about three minutes, 10 old posts (between 2021 and 2024) all got flagged by the system. Seven were from a TL0 user (they have been locked there) Here is what is strange: All 10 are old posts, two of them are …

---

## [Create a chat channel](https://meta.discourse.org/t/creer-un-canal-de-chat/400305)

<div class="topic-metadata">

**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 2\
**Last updated:** [9 april 2026 om 13:32 UTC](https://meta.discourse.org/t/creer-un-canal-de-chat/400305 "2026-04-09T13:32:42Z")

</div>

What user level is required to create a chat channel? Thank you.

---

## [Sudden realization about issue with Ticket System (private topics plugin)](https://meta.discourse.org/t/sudden-realization-about-issue-with-ticket-system-private-topics-plugin/400252)

<div class="topic-metadata">

**Author:** [@tknospdr](https://meta.discourse.org/u/tknospdr)\
**Replies:** 10\
**Last updated:** [9 april 2026 om 07:16 UTC](https://meta.discourse.org/t/sudden-realization-about-issue-with-ticket-system-private-topics-plugin/400252 "2026-04-09T07:16:25Z")

</div>

We have successfully been using Discourse as our ticketing system for several months now. All has been going smoothly but I just realized that there is a security issue that I overlooked as it was hidden through obscurit…

---

## [Hide posts via API](https://meta.discourse.org/t/hide-posts-via-api/400135)

<div class="topic-metadata">

**Author:** [@nitinkg](https://meta.discourse.org/u/nitinkg)\
**Replies:** 1\
**Last updated:** [8 april 2026 om 18:16 UTC](https://meta.discourse.org/t/hide-posts-via-api/400135 "2026-04-08T18:16:00Z")

</div>

Is there any API to hide a post (not a topic) without deleting it? We want flagged posts to be hidden until reviewed, but using the delete API resolves the flag, which we want to avoid. For topics, we can unlist them, …

---

## [Auto-restarting once a day via cron?](https://meta.discourse.org/t/auto-restarting-once-a-day-via-cron/400176)

<div class="topic-metadata">

**Author:** [@kwest](https://meta.discourse.org/u/kwest)\
**Replies:** 4\
**Last updated:** [8 april 2026 om 13:56 UTC](https://meta.discourse.org/t/auto-restarting-once-a-day-via-cron/400176 "2026-04-08T13:56:52Z")

</div>

I posted this a few weeks ago: Since then, we had an incident where Discourse didn’t receive incoming emails for five days: On April 1, it picked up 2 incoming emails promptly, but then failed to pick up the 4 incomin…

---

## [How to add Google Scholar citation meta tags to posts in a specific category?](https://meta.discourse.org/t/how-to-add-google-scholar-citation-meta-tags-to-posts-in-a-specific-category/400196)

<div class="topic-metadata">

**Author:** [@yingdong](https://meta.discourse.org/u/yingdong)\
**Replies:** 1\
**Last updated:** [8 april 2026 om 13:24 UTC](https://meta.discourse.org/t/how-to-add-google-scholar-citation-meta-tags-to-posts-in-a-specific-category/400196 "2026-04-08T13:24:25Z")

</div>

We are using Discourse to run an open-access academic journal website, where each published paper exists as an individual post. In order for these papers to be indexed by Google Scholar, it seems we need to dynamically …

---

## [Gitutils.try\_git throws error](https://meta.discourse.org/t/gitutils-try-git/400206)

<div class="topic-metadata">

**Author:** [@xwj](https://meta.discourse.org/u/xwj)\
**Replies:** 5\
**Last updated:** [8 april 2026 om 10:13 UTC](https://meta.discourse.org/t/gitutils-try-git/400206 "2026-04-08T10:13:42Z")

</div>

Could you please clarify which feature triggers a Git request? Currently, a Git error is preventing admin accounts from accessing the web page.

---

## [Auto-resolving flags on deleted posts: am I missing something?](https://meta.discourse.org/t/auto-resolving-flags-on-deleted-posts-am-i-missing-something/392236)

<div class="topic-metadata">

**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 2\
**Last updated:** [7 april 2026 om 16:36 UTC](https://meta.discourse.org/t/auto-resolving-flags-on-deleted-posts-am-i-missing-something/392236 "2026-04-07T16:36:38Z")

</div>

I have a question about the recent change where flagged posts that are deleted by the author are automatically marked as resolved without a staff member reviewing them. I hope I’m misunderstanding something about how thi…

---

## [Images missing in translated posts when using Mistral as translation model](https://meta.discourse.org/t/images-missing-in-translated-posts-when-using-mistral-as-translation-model/399939)

<div class="topic-metadata">

**Author:** [@Denis\_Kovalenko](https://meta.discourse.org/u/Denis_Kovalenko)\
**Replies:** 10\
**Last updated:** [7 april 2026 om 15:03 UTC](https://meta.discourse.org/t/images-missing-in-translated-posts-when-using-mistral-as-translation-model/399939 "2026-04-07T15:03:47Z")

</div>

When a post contains images and a user switches language, the translated version shows text only — images are not rendered. Switching back to original language restores images. This issue appeared after switching transl…

---

## [ERR\_CONNECTION\_TIMED\_OUT when trying to connect to a discourse instance hosted on Cloudflare Tunnels](https://meta.discourse.org/t/err-connection-timed-out-when-trying-to-connect-to-a-discourse-instance-hosted-on-cloudflare-tunnels/400126)

<div class="topic-metadata">

**Author:** [@raadtotheraad](https://meta.discourse.org/u/raadtotheraad)\
**Replies:** 0\
**Last updated:** [7 april 2026 om 14:47 UTC](https://meta.discourse.org/t/err-connection-timed-out-when-trying-to-connect-to-a-discourse-instance-hosted-on-cloudflare-tunnels/400126 "2026-04-07T14:47:18Z")

</div>

Hey there, I used the guide here, but when I try to connect, I receive the ERR\_CONNECTION\_TIMED\_OUT Error. Anyone know what I should do now? Thanks!

---

## [How can I fix this spacing issue?](https://meta.discourse.org/t/how-can-i-fix-this-spacing-issue/400106)

<div class="topic-metadata">

**Author:** [@Joe\_F](https://meta.discourse.org/u/Joe_F)\
**Replies:** 2\
**Last updated:** [7 april 2026 om 14:46 UTC](https://meta.discourse.org/t/how-can-i-fix-this-spacing-issue/400106 "2026-04-07T14:46:38Z")

</div>

Hello, My nav bar looks like this: How can I fix this? Thanks Joe

---

## [Make Tag Banner also appear on tagged topic pages](https://meta.discourse.org/t/make-tag-banner-also-appear-on-tagged-topic-pages/395265)

<div class="topic-metadata">

**Author:** [@Eman\_Ahmed](https://meta.discourse.org/u/Eman_Ahmed)\
**Replies:** 15\
**Last updated:** [7 april 2026 om 11:31 UTC](https://meta.discourse.org/t/make-tag-banner-also-appear-on-tagged-topic-pages/395265 "2026-04-07T11:31:39Z")

</div>

Hello Everyone I want to know if it’s possible to have form in each tag where at the top of the topic I have the needed details of a client let’s say as tag. This form could be added in more than one topic and shows th…

---

## [Posts being flagged due to watched word, however no watched word is flagged](https://meta.discourse.org/t/posts-being-flagged-due-to-watched-word-however-no-watched-word-is-flagged/400097)

<div class="topic-metadata">

**Author:** [@BBRitchie](https://meta.discourse.org/u/BBRitchie)\
**Replies:** 2\
**Last updated:** [7 april 2026 om 11:12 UTC](https://meta.discourse.org/t/posts-being-flagged-due-to-watched-word-however-no-watched-word-is-flagged/400097 "2026-04-07T11:12:01Z")

</div>

Hi all! We have had a few of our users posts flagged due to a watched word, however when you go to review there is no watched word highlighted: We confirmed with the user that they were responding to comments via the…

---

## [Question about port forwarding](https://meta.discourse.org/t/question-about-port-forwarding/400059)

<div class="topic-metadata">

**Author:** [@raadtotheraad](https://meta.discourse.org/u/raadtotheraad)\
**Replies:** 2\
**Last updated:** [7 april 2026 om 09:49 UTC](https://meta.discourse.org/t/question-about-port-forwarding/400059 "2026-04-07T09:49:21Z")

</div>

When port forwarding my domain to my device (as my router doesnt allow port forwarding) using something like cloudflare tunnels, should it be something like localhost:80, or the IP address of the machine, or something el…

---

## [Does AI triage automation scan DMs between regular users?](https://meta.discourse.org/t/does-ai-triage-automation-scan-dms-between-regular-users/399952)

<div class="topic-metadata">

**Author:** [@Denis\_Kovalenko](https://meta.discourse.org/u/Denis_Kovalenko)\
**Replies:** 9\
**Last updated:** [6 april 2026 om 16:58 UTC](https://meta.discourse.org/t/does-ai-triage-automation-scan-dms-between-regular-users/399952 "2026-04-06T16:58:30Z")

</div>

Hi, I have configured the “Triage posts using AI” automation for content moderation on my platform (madeira.community — a multilingual business directory for Madeira island). The automation works perfectly for public p…

---

## [Production upgrades - correct procedure to follow](https://meta.discourse.org/t/production-upgrades-correct-procedure-to-follow/399550)

<div class="topic-metadata">

**Author:** [@stevejr](https://meta.discourse.org/u/stevejr)\
**Replies:** 9\
**Last updated:** [6 april 2026 om 16:16 UTC](https://meta.discourse.org/t/production-upgrades-correct-procedure-to-follow/399550 "2026-04-06T16:16:03Z")

</div>

Hi, I am about to upgrade our production discourse server (we self-host on EC2 as per the official installation instructions) and wanted to confirm the recommended approach. We do not have the upgrade button enabled in…

---

## [Automatische updates via cronjob - is dit veilig?](https://meta.discourse.org/t/auto-updates-via-cronjob-is-this-safe/241232)

<div class="topic-metadata">

**Author:** [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)\
**Replies:** 8\
**Last updated:** [6 april 2026 om 14:35 UTC](https://meta.discourse.org/t/auto-updates-via-cronjob-is-this-safe/241232 "2026-04-06T14:35:14Z")

</div>

Ik overweeg Discourse automatisch bij te werken via een cronjob. Bijvoorbeeld elke twee weken 's nachts een cronjob met het volgende: cd /var/discourse ./launcher rebuild app Denk je dat dit veilig is om te doen? Of moet ik dit doen…

---

## [Need information on how to inform about an event cancellation](https://meta.discourse.org/t/besoin-de-renseignement-pour-informer-une-annulation-devenement/399981)

<div class="topic-metadata">

**Author:** [@gilles](https://meta.discourse.org/u/gilles)\
**Replies:** 3\
**Last updated:** [6 april 2026 om 08:35 UTC](https://meta.discourse.org/t/besoin-de-renseignement-pour-informer-une-annulation-devenement/399981 "2026-04-06T08:35:15Z")

</div>

Hello, I am looking for a way to notify all registered users about an event cancellation? I only see the option to send a message to everyone, but I need to target each user...

---

## [How to tune TL3 thresholds? Need data](https://meta.discourse.org/t/how-to-tune-tl3-thresholds-need-data/399973)

<div class="topic-metadata">

**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 3\
**Last updated:** [5 april 2026 om 13:56 UTC](https://meta.discourse.org/t/how-to-tune-tl3-thresholds-need-data/399973 "2026-04-05T13:56:32Z")

</div>

It looks like we’ve allowed TL2 to create tags, versus the default of TL3, which might have been a good idea in the early days, but perhaps now allows too many people that capability. We have 133 users at TL2. We only …

---

## [After update "officials components" no longer working](https://meta.discourse.org/t/after-update-officials-components-no-longer-working/398143)

<div class="topic-metadata">

**Author:** [@Stephane\_Roy](https://meta.discourse.org/u/Stephane_Roy)\
**Replies:** 2\
**Last updated:** [5 april 2026 om 10:39 UTC](https://meta.discourse.org/t/after-update-officials-components-no-longer-working/398143 "2026-04-05T10:39:27Z")

</div>

Hello I just updated to the latest version of Discourse:2026.3.0-latest (9d43e1f314) Several theme components and plugins are no longer working. Since some is “official,” could there be an issue in the latest Discour…

---

## [Toggling off the composer panel](https://meta.discourse.org/t/toggling-off-the-composer-panel/399937)

<div class="topic-metadata">

**Author:** [@Tony001](https://meta.discourse.org/u/Tony001)\
**Replies:** 6\
**Last updated:** [4 april 2026 om 16:04 UTC](https://meta.discourse.org/t/toggling-off-the-composer-panel/399937 "2026-04-04T16:04:09Z")

</div>

Greetings, I went to edit my message which had been posted and accidently the composer panel showed and I couldn’t add to the text of the post using the normal text and it could only be edited using the composer panel. …

[Previous page](https://meta.discourse.org/c/support/6.md?page=20)

[Next page](https://meta.discourse.org/c/support/6.md?page=22)
