# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=210

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 211

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## [Ads between topic lists](https://meta.discourse.org/t/ads-between-topic-lists/143598)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 10\
**Last updated:** [March 25, 2020, 8:18am UTC](https://meta.discourse.org/t/ads-between-topic-lists/143598 "2020-03-25T08:18:05Z")

</div>

hello everyone, Is there a way to show ads between topic list. Thank you in advance.

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## [Can't remove single "About the \_\_ category description"](https://meta.discourse.org/t/cant-remove-single-about-the-category-description/301605)

<div class="topic-metadata">

**Author:** [@TonyG](https://meta.discourse.org/u/TonyG)\
**Replies:** 3\
**Last updated:** [March 30, 2024, 6:10am UTC](https://meta.discourse.org/t/cant-remove-single-about-the-category-description/301605 "2024-03-30T06:10:48Z")

</div>

As most know, when we create a category/sub-category, a special topic is created, “About the \_\_ category”. I want to remove this description for some categories, not all. I know we can remove from all categories with a C…

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## [Is there a component so when a topic is marked as Solved, the topic gets locked and a custom message is posted with it?](https://meta.discourse.org/t/is-there-a-component-so-when-a-topic-is-marked-as-solved-the-topic-gets-locked-and-a-custom-message-is-posted-with-it/301221)

<div class="topic-metadata">

**Author:** [@45thj5ej](https://meta.discourse.org/u/45thj5ej)\
**Replies:** 7\
**Last updated:** [March 30, 2024, 3:38am UTC](https://meta.discourse.org/t/is-there-a-component-so-when-a-topic-is-marked-as-solved-the-topic-gets-locked-and-a-custom-message-is-posted-with-it/301221 "2024-03-30T03:38:18Z")

</div>

Basically, same as title. Is there a component so when a topic is marked as Solved, the topic gets locked and a custom message is posted with it?

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## [I don't see solved buttons](https://meta.discourse.org/t/i-dont-see-solved-buttons/301290)

<div class="topic-metadata">

**Author:** [@Thomas\_DC](https://meta.discourse.org/u/Thomas_DC)\
**Replies:** 4\
**Last updated:** [March 30, 2024, 1:53am UTC](https://meta.discourse.org/t/i-dont-see-solved-buttons/301290 "2024-03-30T01:53:34Z")

</div>

Hi :slight\_smile: I don’t see solved buttons in any topics I created, is it right? I know they exist because I use Discourse elsewhere, where they are (but not on all topics, however).

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## [About category not visible by default?](https://meta.discourse.org/t/about-category-not-visible-by-default/301576)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 1\
**Last updated:** [March 29, 2024, 10:18pm UTC](https://meta.discourse.org/t/about-category-not-visible-by-default/301576 "2024-03-29T22:18:45Z")

</div>

Hi, it seems that when I create a new category, the “About that category” post which is created automatically does not appear in the /latest view?

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## [How to fix formatting issues? - markdown badly migrated to HTML](https://meta.discourse.org/t/how-to-fix-formatting-issues-markdown-badly-migrated-to-html/301493)

<div class="topic-metadata">

**Author:** [@MartinC](https://meta.discourse.org/u/MartinC)\
**Replies:** 8\
**Last updated:** [March 29, 2024, 4:36pm UTC](https://meta.discourse.org/t/how-to-fix-formatting-issues-markdown-badly-migrated-to-html/301493 "2024-03-29T16:36:38Z")

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We managed to migrate from flarum.amybo.org to discourse forum.amybo.org but the forum is now riddled with formatting issues. For example: @"Gerrit"#p174 I like the idea of a water based liquid (just like Rabaey's) so …

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## [Am I using the Discourse gem correctly?](https://meta.discourse.org/t/am-i-using-the-discourse-gem-correctly/145503)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 0\
**Last updated:** [March 25, 2020, 7:51am UTC](https://meta.discourse.org/t/am-i-using-the-discourse-gem-correctly/145503 "2020-03-25T07:51:30Z")

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I’m trying to retrieve topics with a certain tag, posted after a certain date and ordered by likes. When I do the search on the forum I get 6 topics, but via the gem I only get 5. Here’s the query in:first after:2020-03…

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## [Who does @here ping?](https://meta.discourse.org/t/who-does-here-ping/301506)

<div class="topic-metadata">

**Author:** [@francach](https://meta.discourse.org/u/francach)\
**Replies:** 9\
**Last updated:** [March 29, 2024, 2:47pm UTC](https://meta.discourse.org/t/who-does-here-ping/301506 "2024-03-29T14:47:23Z")

</div>

If you’ve replied to a topic, but then set your activity to normal, will @ here ping you?

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## [Can I use pdf.js to serve my site pdf uploads](https://meta.discourse.org/t/can-i-use-pdf-js-to-serve-my-site-pdf-uploads/301499)

<div class="topic-metadata">

**Author:** [@MrAli](https://meta.discourse.org/u/MrAli)\
**Replies:** 1\
**Last updated:** [March 29, 2024, 2:06pm UTC](https://meta.discourse.org/t/can-i-use-pdf-js-to-serve-my-site-pdf-uploads/301499 "2024-03-29T14:06:35Z")

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Hello everyone i am using Inline PDF Previews pdf-previews Customization \> Theme component but i got 3 issue Inline PDF Previews - #138 by MrAli How to show PDF for everyone “login or not” Can i show PDFs from e…

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## [Is it possible to filter a category by multiple tags?](https://meta.discourse.org/t/is-it-possible-to-filter-a-category-by-multiple-tags/145430)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 3\
**Last updated:** [March 25, 2020, 3:49am UTC](https://meta.discourse.org/t/is-it-possible-to-filter-a-category-by-multiple-tags/145430 "2020-03-25T03:49:39Z")

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Currently we can do this: https://meta.discourse.org/c/bug?tags=admin But could we do this? https://meta.discourse.org/c/bug?tags=admin,email Where it filters topics in that category containing both tags? (If it’s no…

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## [Possible risk in my installation?](https://meta.discourse.org/t/possible-risk-in-my-installation/301448)

<div class="topic-metadata">

**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 4\
**Last updated:** [March 29, 2024, 4:29am UTC](https://meta.discourse.org/t/possible-risk-in-my-installation/301448 "2024-03-29T04:29:26Z")

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I am extremely worried, today on my server it issued several alerts about a lefthook.exe, coming from the discourse folders, in this warning it said that it was a malware "ML:Generic.MaliciousExe, how can I guarantee tha…

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## [Site settings values in posts?](https://meta.discourse.org/t/site-settings-values-in-posts/301442)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 0\
**Last updated:** [March 28, 2024, 11:18pm UTC](https://meta.discourse.org/t/site-settings-values-in-posts/301442 "2024-03-28T23:18:41Z")

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Hi, is it possible to display site settings values in posts, for example the trust level of a user? Thanks.

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## [Template Button not working](https://meta.discourse.org/t/template-button-not-working/301341)

<div class="topic-metadata">

**Author:** [@putty](https://meta.discourse.org/u/putty)\
**Replies:** 6\
**Last updated:** [March 28, 2024, 6:40pm UTC](https://meta.discourse.org/t/template-button-not-working/301341 "2024-03-28T18:40:00Z")

</div>

Hi there, It appears that the template tool (:gear:) is broken on our topic creator. We are able to access it when we go into safe mode, though.

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## [How to restrict profile hiding to team members only?](https://meta.discourse.org/t/how-to-restrict-profile-hiding-to-team-members-only/301196)

<div class="topic-metadata">

**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 2\
**Last updated:** [March 27, 2024, 7:57pm UTC](https://meta.discourse.org/t/how-to-restrict-profile-hiding-to-team-members-only/301196 "2024-03-27T19:57:42Z")

</div>

Is there any way to hide the administrator profile? I went to the settings and activated the option to leave a profile hidden and then activated the option where users are prohibited from hiding their profiles, so the pr…

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## [New error in ActiveRecord when activating user from rails c](https://meta.discourse.org/t/new-error-in-activerecord-when-activating-user-from-rails-c/301269)

<div class="topic-metadata">

**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\
**Replies:** 4\
**Last updated:** [March 28, 2024, 10:38am UTC](https://meta.discourse.org/t/new-error-in-activerecord-when-activating-user-from-rails-c/301269 "2024-03-28T10:38:34Z")

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Previously (up to a few months ago), I have been able to create users with: sudo -s cd /var/discourse ./launcher enter app rails c u = User.create(username: "dunderhead", email: "dunderhead@live.com", password: "passwor…

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## [Backup Restore Failed, log.txt inside](https://meta.discourse.org/t/backup-restore-failed-log-txt-inside/301287)

<div class="topic-metadata">

**Author:** [@4734](https://meta.discourse.org/u/4734)\
**Replies:** 1\
**Last updated:** [March 28, 2024, 6:47am UTC](https://meta.discourse.org/t/backup-restore-failed-log-txt-inside/301287 "2024-03-28T06:47:12Z")

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I have spent a few days trying many things. To preface this, some upgrade broke my discourse, I believe it was when Discourses upgraded to 3+. That was back in March 2023, I worked on it intermittently the past 12 mont…

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## [Reset pinned topics](https://meta.discourse.org/t/reset-pinned-topics/301289)

<div class="topic-metadata">

**Author:** [@Thomas\_DC](https://meta.discourse.org/u/Thomas_DC)\
**Replies:** 1\
**Last updated:** [March 28, 2024, 5:32am UTC](https://meta.discourse.org/t/reset-pinned-topics/301289 "2024-03-28T05:32:38Z")

</div>

Hi :slight\_smile: After having uncheck automatically unpin topics ..., is there a way to reset pinned topics?

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## [Can I leave a group I created?](https://meta.discourse.org/t/can-i-leave-a-group-i-created/301270)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 1\
**Last updated:** [March 28, 2024, 2:27am UTC](https://meta.discourse.org/t/can-i-leave-a-group-i-created/301270 "2024-03-28T02:27:37Z")

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As an admin can I leave a group I created without loosing the ability to manage it? Thanks.

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## [Which text fields to change to rename 'score'?](https://meta.discourse.org/t/which-text-fields-to-change-to-rename-score/305029)

<div class="topic-metadata">

**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 2\
**Last updated:** [March 28, 2024, 2:20am UTC](https://meta.discourse.org/t/which-text-fields-to-change-to-rename-score/305029 "2024-03-28T02:20:15Z")

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My friend went to Administrator\>text\> and I went to change it to another one, but 3 options appeared, which one should I change to change my text or should I change all 3? “score” appeared “js.gamification\_score” “js.gam…

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## [Restrict letter avatar colors retroactively?](https://meta.discourse.org/t/restrict-letter-avatar-colors-retroactively/301204)

<div class="topic-metadata">

**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 3\
**Last updated:** [March 27, 2024, 10:48pm UTC](https://meta.discourse.org/t/restrict-letter-avatar-colors-retroactively/301204 "2024-03-27T22:48:10Z")

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Hi, could the setting " restrict letter avatar colors" be applied retroactively on existing users? Thanks.

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## [Discard Draft Button Not Responding Right](https://meta.discourse.org/t/discard-draft-button-not-responding-right/301051)

<div class="topic-metadata">

**Author:** [@justanotherperson](https://meta.discourse.org/u/justanotherperson)\
**Replies:** 2\
**Last updated:** [March 27, 2024, 10:22pm UTC](https://meta.discourse.org/t/discard-draft-button-not-responding-right/301051 "2024-03-27T22:22:15Z")

</div>

So I spent some time debating whether or not to post a reply to a person about why their guide got flagged for a good reason. Eventually, I decided not to, and I hit the discard draft button. However, it doesn’t respond.…

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## [How to Order Topic Replies in Chronological Order By Default](https://meta.discourse.org/t/how-to-order-topic-replies-in-chronological-order-by-default/301193)

<div class="topic-metadata">

**Author:** [@SethWilliams](https://meta.discourse.org/u/SethWilliams)\
**Replies:** 4\
**Last updated:** [March 27, 2024, 9:03pm UTC](https://meta.discourse.org/t/how-to-order-topic-replies-in-chronological-order-by-default/301193 "2024-03-27T21:03:21Z")

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I recently migrated our forum from NodeBB to Discourse. It’s all going great so far, but I’m finding that all of the replies within each topic are automatically sorted in reverse chronological order (the latest reply is …

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## [Admin manual -\> first steps](https://meta.discourse.org/t/admin-manual-first-steps/301197)

<div class="topic-metadata">

**Author:** [@daemon](https://meta.discourse.org/u/daemon)\
**Replies:** 2\
**Last updated:** [March 27, 2024, 6:57pm UTC](https://meta.discourse.org/t/admin-manual-first-steps/301197 "2024-03-27T18:57:42Z")

</div>

Hi! I’ve installed Discourse last week and there’s right of the logo a “link” to the admin manual topic with the first steps. It’s not my first installation but can’t remember to see this the last times. Thank you! …

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## [HTML Responsive Images](https://meta.discourse.org/t/html-responsive-images/145400)

<div class="topic-metadata">

**Author:** [@rebal15](https://meta.discourse.org/u/rebal15)\
**Replies:** 1\
**Last updated:** [March 24, 2020, 4:10pm UTC](https://meta.discourse.org/t/html-responsive-images/145400 "2020-03-24T16:10:57Z")

</div>

Hi there, I am new to HTML, however not to discourse. Does anybody know how I would make an image responsive (change size depending on screen size). I’d like to add an image to a thread, and make it responsive.

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## [How can I automatically confirm a secondary email address?](https://meta.discourse.org/t/how-can-i-automatically-confirm-a-secondary-email-address/300354)

<div class="topic-metadata">

**Author:** [@Tris20](https://meta.discourse.org/u/Tris20)\
**Replies:** 8\
**Last updated:** [March 27, 2024, 2:31pm UTC](https://meta.discourse.org/t/how-can-i-automatically-confirm-a-secondary-email-address/300354 "2024-03-27T14:31:49Z")

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I’ve seen a few topics touch on this issue, but nothing quite seems to address it. Basically, our company was purchased. This means all users are moving from @old\_company.com to @new\_company.com I have a map of old to …

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## [Is there a way we can access the external\_id from SSO record of another user?](https://meta.discourse.org/t/is-there-a-way-we-can-access-the-external-id-from-sso-record-of-another-user/300989)

<div class="topic-metadata">

**Author:** [@junbetterway](https://meta.discourse.org/u/junbetterway)\
**Replies:** 3\
**Last updated:** [March 27, 2024, 2:05pm UTC](https://meta.discourse.org/t/is-there-a-way-we-can-access-the-external-id-from-sso-record-of-another-user/300989 "2024-03-27T14:05:40Z")

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We have no issue accessing the external\_id from SSO record of the current logged-in user using below approach: api.getCurrentUser().external\_id However, we have some buttons/links when the current logged-in user is vie…

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## [Embedding weatherwidget.io in topic?](https://meta.discourse.org/t/embedding-weatherwidget-io-in-topic/301155)

<div class="topic-metadata">

**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Replies:** 1\
**Last updated:** [March 27, 2024, 1:30pm UTC](https://meta.discourse.org/t/embedding-weatherwidget-io-in-topic/301155 "2024-03-27T13:30:43Z")

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I am trying to embed the code provided by weatherwidget.io into a Discourse topic. I have users that will be attending a physical location for an event, and I wanted to provide the upcoming weather in that area. I want t…

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## [Goaccess log format](https://meta.discourse.org/t/goaccess-log-format/301134)

<div class="topic-metadata">

**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 1\
**Last updated:** [March 27, 2024, 1:11pm UTC](https://meta.discourse.org/t/goaccess-log-format/301134 "2024-03-27T13:11:38Z")

</div>

Does anybody have a log file format for goaccess log file analyzer that works for the nginx logs produced by Discourse docker installation? I am having difficulty writing it.

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## [Discourse slow loading on dedicated server](https://meta.discourse.org/t/discourse-slow-loading-on-dedicated-server/301122)

<div class="topic-metadata">

**Author:** [@P\_O](https://meta.discourse.org/u/P_O)\
**Replies:** 1\
**Last updated:** [March 27, 2024, 9:36am UTC](https://meta.discourse.org/t/discourse-slow-loading-on-dedicated-server/301122 "2024-03-27T09:36:03Z")

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I have discourse installed on a dedicated server and it loads so slow when the index page is set to load latest posts. The server is fully managed, with hardly anything running, other sites on it load super fast. Here …

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## [Display html widget](https://meta.discourse.org/t/display-html-widget/145235)

<div class="topic-metadata">

**Author:** [@Кот\_Леопольд](https://meta.discourse.org/u/%D0%9A%D0%BE%D1%82_%D0%9B%D0%B5%D0%BE%D0%BF%D0%BE%D0%BB%D1%8C%D0%B4)\
**Replies:** 4\
**Last updated:** [March 24, 2020, 7:13am UTC](https://meta.discourse.org/t/display-html-widget/145235 "2020-03-24T07:13:14Z")

</div>

Hello! I’m trying to insert code to display the widget. But for some reason the widget is not displayed. Here is code: \< script src="https://widgets.coingecko.com/coingecko-coin-price-static-headline-widget.js"\>\</ s…

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