# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=213

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 214

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## [Discourse returns 500 when click on inbox private message group](https://meta.discourse.org/t/discourse-returns-500-when-click-on-inbox-private-message-group/300108)

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**Author:** [@scavin](https://meta.discourse.org/u/scavin)\
**Replies:** 0\
**Last updated:** [March 20, 2024, 4:59am UTC](https://meta.discourse.org/t/discourse-returns-500-when-click-on-inbox-private-message-group/300108 "2024-03-20T04:59:24Z")

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Hi When I access inbox, I get a 500 error when I go to staff(管理人员) and admins(管理员). staff admins The inbox is normal. My site is in Chinese, and the default staff and admins groups are also in Chinese. When I …

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## [Discard Akismet flagged post](https://meta.discourse.org/t/discard-akismet-flagged-post/300023)

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**Author:** [@magdmartin](https://meta.discourse.org/u/magdmartin)\
**Replies:** 5\
**Last updated:** [March 19, 2024, 10:27pm UTC](https://meta.discourse.org/t/discard-akismet-flagged-post/300023 "2024-03-19T22:27:31Z")

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As a discourse moderator, I would like to know how what I should do in the following scenario One of our approved forum users has had some of their posts flagged as potential spam by Akismet. I am not aware of the messa…

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## [Mapping claims from JWT to a Discourse User via login plugin](https://meta.discourse.org/t/mapping-claims-from-jwt-to-a-discourse-user-via-login-plugin/299334)

<div class="topic-metadata">

**Author:** [@jrack](https://meta.discourse.org/u/jrack)\
**Replies:** 5\
**Last updated:** [March 19, 2024, 6:40pm UTC](https://meta.discourse.org/t/mapping-claims-from-jwt-to-a-discourse-user-via-login-plugin/299334 "2024-03-19T18:40:56Z")

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So been trying to find an SSO plugin that allows me to leverage the claims coming from my IdP for my Discourse Users. In OIDC plugin you are pretty much locked to the userinfo endpoint. That’s not bad, but I was trying…

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## [Continuous Issues when Rebuilding Discourse](https://meta.discourse.org/t/continuous-issues-when-rebuilding-discourse/300024)

<div class="topic-metadata">

**Author:** [@KhoiUSA](https://meta.discourse.org/u/KhoiUSA)\
**Replies:** 5\
**Last updated:** [March 19, 2024, 5:14pm UTC](https://meta.discourse.org/t/continuous-issues-when-rebuilding-discourse/300024 "2024-03-19T17:14:54Z")

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Hello there everyone, A few days prior, I upgraded my Discourse Instance to the latest version. (I unfortunately don’t have the exact version it was upgraded from and to). The installation would fail, however, I was abl…

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## [Issue with Changing Default Color Palette/theme for Non-Logged In Users](https://meta.discourse.org/t/issue-with-changing-default-color-palette-theme-for-non-logged-in-users/300029)

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**Author:** [@cbc404](https://meta.discourse.org/u/cbc404)\
**Replies:** 0\
**Last updated:** [March 19, 2024, 5:12pm UTC](https://meta.discourse.org/t/issue-with-changing-default-color-palette-theme-for-non-logged-in-users/300029 "2024-03-19T17:12:40Z")

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Hello, I’m currently experiencing an issue with changing the default color palette, and seemingly sometimes theme on Discourse. As a logged-in user, I can successfully change the palette. However, the changes made as an…

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## [Creating a 'stickypost' for forum threads](https://meta.discourse.org/t/creating-a-stickypost-for-forum-threads/299967)

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**Author:** [@Auselan](https://meta.discourse.org/u/Auselan)\
**Replies:** 7\
**Last updated:** [March 19, 2024, 4:02pm UTC](https://meta.discourse.org/t/creating-a-stickypost-for-forum-threads/299967 "2024-03-19T16:02:24Z")

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I can’t find the answer to this despite searching. Our forum represents a group who are represented in real life by the exec, and we need therefore to have a summary post for our substantive threads, that brings togethe…

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## [Combined Inbox for all group messages](https://meta.discourse.org/t/combined-inbox-for-all-group-messages/299998)

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**Author:** [@agit](https://meta.discourse.org/u/agit)\
**Replies:** 0\
**Last updated:** [March 19, 2024, 2:47pm UTC](https://meta.discourse.org/t/combined-inbox-for-all-group-messages/299998 "2024-03-19T14:47:49Z")

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Is there a way to combine all group messages in the inbox view, we allready have the PN Inbox with group tags. Is it possible to have it the same way just for all group messages?

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## [Notification on any specific word present in the text instead of tags](https://meta.discourse.org/t/notification-on-any-specific-word-present-in-the-text-instead-of-tags/299878)

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**Author:** [@Wall-E](https://meta.discourse.org/u/Wall-E)\
**Replies:** 1\
**Last updated:** [March 18, 2024, 10:11pm UTC](https://meta.discourse.org/t/notification-on-any-specific-word-present-in-the-text-instead-of-tags/299878 "2024-03-18T22:11:49Z")

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In the profile preferences, watching can be set on specific tags. Is there somewhere else where we can set watching for any specific word occurence in the text, instead of tags, as not all words of interest may be tagged…

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## [Assignment lingers on "moved" topic](https://meta.discourse.org/t/assignment-lingers-on-moved-topic/299853)

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**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 0\
**Last updated:** [March 18, 2024, 6:53pm UTC](https://meta.discourse.org/t/assignment-lingers-on-moved-topic/299853 "2024-03-18T18:53:27Z")

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Two weeks ago I assigned a topic to a group. Last week I realized it was the same subject as a different, older thread that was already assigned to the same group. So I “moved” the posts in the newer topic into the old…

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## [Change e-mail sender](https://meta.discourse.org/t/change-e-mail-sender/299852)

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**Author:** [@wizible](https://meta.discourse.org/u/wizible)\
**Replies:** 0\
**Last updated:** [March 18, 2024, 6:50pm UTC](https://meta.discourse.org/t/change-e-mail-sender/299852 "2024-03-18T18:50:53Z")

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My Discourse Domain is. forum.domain.com. I would like to send the transactional e-mails via Postmark via hello@notifaction.domain.com. Can anyone tell me where I can set this up or send me instructions? Thank you (…

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## [What exact email address do I use for “Custom Incoming email address”?](https://meta.discourse.org/t/what-exact-email-address-do-i-use-for-custom-incoming-email-address/299833)

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**Author:** [@learningmore](https://meta.discourse.org/u/learningmore)\
**Replies:** 1\
**Last updated:** [March 18, 2024, 6:25pm UTC](https://meta.discourse.org/t/what-exact-email-address-do-i-use-for-custom-incoming-email-address/299833 "2024-03-18T18:25:03Z")

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I want users to be able to start new topics via email. I DO have the email\_in setting set up in Admin panel. Excuse my ignorance, and I’ve read many configuration articles like Configuring incoming email to create new …

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## [Generating 'Llava Api Keys' is a problem](https://meta.discourse.org/t/generating-llava-api-keys-is-a-problem/299769)

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**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 4\
**Last updated:** [March 18, 2024, 3:39pm UTC](https://meta.discourse.org/t/generating-llava-api-keys-is-a-problem/299769 "2024-03-18T15:39:17Z")

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For generating Ai Image Captioning on our ‘D’ sites, either we can use Open\_AI’s paid plans (you’ve to even keep some advance credit balance in your account to even begin), or Free & Open Llava Ai Api. But to get some …

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## [DownloadBackupEmail and CriticalUserEmail fail](https://meta.discourse.org/t/downloadbackupemail-and-criticaluseremail-fail/298851)

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**Author:** [@oleksii](https://meta.discourse.org/u/oleksii)\
**Replies:** 3\
**Last updated:** [March 18, 2024, 1:10pm UTC](https://meta.discourse.org/t/downloadbackupemail-and-criticaluseremail-fail/298851 "2024-03-18T13:10:22Z")

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I know that bitnami helm chart isn’t supported deployment by this community. I’ve asked this question in bitnami, but I haven’t got any reply. Maybe you can limit a scope of my research or provide some hints please. M…

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## [Custom Persona not able to see content?](https://meta.discourse.org/t/custom-persona-not-able-to-see-content/299792)

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**Author:** [@Cameron\_Target](https://meta.discourse.org/u/Cameron_Target)\
**Replies:** 1\
**Last updated:** [March 7, 2024, 2:19pm UTC](https://meta.discourse.org/t/custom-persona-not-able-to-see-content/299792 "2024-03-07T14:19:55Z")

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Hi this is so awesome! I’m setting up a persona and it doesn’t seem to have access to the right groups… I’ve checked and checked again but it keeps saying there are no posts on the wiki. The user, the bot, everything see…

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## [How do you leave a group chat?](https://meta.discourse.org/t/how-do-you-leave-a-group-chat/299227)

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**Author:** [@Shijaah](https://meta.discourse.org/u/Shijaah)\
**Replies:** 3\
**Last updated:** [March 18, 2024, 9:57am UTC](https://meta.discourse.org/t/how-do-you-leave-a-group-chat/299227 "2024-03-18T09:57:15Z")

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What does this mean? How exactly do I remove myself from a group chat?

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## [Add members of trust\_level\_3 to another group and remove them once they lose the trust\_level\_3](https://meta.discourse.org/t/add-members-of-trust-level-3-to-another-group-and-remove-them-once-they-lose-the-trust-level-3/299066)

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**Author:** [@Mr.X\_Mr.X](https://meta.discourse.org/u/Mr.X_Mr.X)\
**Replies:** 18\
**Last updated:** [March 18, 2024, 9:03am UTC](https://meta.discourse.org/t/add-members-of-trust-level-3-to-another-group-and-remove-them-once-they-lose-the-trust-level-3/299066 "2024-03-18T09:03:52Z")

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How can I add all members of trust\_level\_3 to another group automatically once they reach trust\_level\_3 and also remove them automatically when they lose the trust\_level\_3? I want this to work in the background without t…

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## [Missing avatars after database reloading](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307)

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**Author:** [@peyrusse](https://meta.discourse.org/u/peyrusse)\
**Replies:** 2\
**Last updated:** [March 18, 2024, 8:18am UTC](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307 "2024-03-18T08:18:13Z")

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Hello, I have done a migration from one site to another (changing DNS). I first started to dump the database and then reloaded it on the new site. The problem is that avatars are not loaded and look that way : Is th…

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## [What is the most important file/data folder in the discourse?](https://meta.discourse.org/t/what-is-the-most-important-file-data-folder-in-the-discourse/299710)

<div class="topic-metadata">

**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 5\
**Last updated:** [March 17, 2024, 8:31pm UTC](https://meta.discourse.org/t/what-is-the-most-important-file-data-folder-in-the-discourse/299710 "2024-03-17T20:31:09Z")

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If something happens on my server, what is the most important folder that I need to have saved to be able to recover as much data from my forum and be able to upload my forum again to another server? Basically, which fol…

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## [Is it possible to customise trust levels?](https://meta.discourse.org/t/is-it-possible-to-customise-trust-levels/299611)

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**Author:** [@مباركمبارك](https://meta.discourse.org/u/%D9%85%D8%A8%D8%A7%D8%B1%D9%83%D9%85%D8%A8%D8%A7%D8%B1%D9%83)\
**Replies:** 5\
**Last updated:** [March 17, 2024, 6:53pm UTC](https://meta.discourse.org/t/is-it-possible-to-customise-trust-levels/299611 "2024-03-17T18:53:58Z")

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Is it possible to customize automatic levels? type level 1 (confidence\_level\_1) instead of using the standard level 1, could I change this name to something of my choice? If yes, how to do it?

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## [Pull access denied](https://meta.discourse.org/t/pull-access-denied/298653)

<div class="topic-metadata">

**Author:** [@Justman10000](https://meta.discourse.org/u/Justman10000)\
**Replies:** 11\
**Last updated:** [March 17, 2024, 5:51pm UTC](https://meta.discourse.org/t/pull-access-denied/298653 "2024-03-17T17:51:43Z")

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Hi, have this: Unable to find image ‘local\_discourse/app:latest’ locally docker: Error response from daemon: pull access denied for local\_discourse/app, repository does not exist or may require ‘docker login’: denied:…

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## [Posting without signup?](https://meta.discourse.org/t/posting-without-signup/299644)

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**Author:** [@bolt100](https://meta.discourse.org/u/bolt100)\
**Replies:** 3\
**Last updated:** [March 16, 2024, 11:58pm UTC](https://meta.discourse.org/t/posting-without-signup/299644 "2024-03-16T23:58:53Z")

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Can we create forums that allow users to post without any signup/login?

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## [SEO Problems with RSS duplicate content](https://meta.discourse.org/t/seo-problems-with-rss-duplicate-content/299375)

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**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 5\
**Last updated:** [March 16, 2024, 4:07pm UTC](https://meta.discourse.org/t/seo-problems-with-rss-duplicate-content/299375 "2024-03-16T16:07:11Z")

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We use the RSS plugin (or manual copies) for our blog posts to create them as a discussion anker in a category. Google does’nt like such “copied” content and threatens to damage the SEO reputation of the blog. Of course…

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## [Questions about user anonymization and GDPR](https://meta.discourse.org/t/questions-about-user-anonymization-and-gdpr/299200)

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**Author:** [@pitrou](https://meta.discourse.org/u/pitrou)\
**Replies:** 21\
**Last updated:** [March 16, 2024, 4:04pm UTC](https://meta.discourse.org/t/questions-about-user-anonymization-and-gdpr/299200 "2024-03-16T16:04:56Z")

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Hello, On a public Discourse instance, a user recently requested deletion of their user account, to which a moderator replied by using Discourse’s anonymization feature. However, I quickly noticed that the newly assign…

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## [How long does updating docker\_manager take?](https://meta.discourse.org/t/how-long-does-updating-docker-manager-take/299647)

<div class="topic-metadata">

**Author:** [@Isambard](https://meta.discourse.org/u/Isambard)\
**Replies:** 1\
**Last updated:** [March 16, 2024, 2:17pm UTC](https://meta.discourse.org/t/how-long-does-updating-docker-manager-take/299647 "2024-03-16T14:17:45Z")

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How long does it take to do a docker manager upgrade? Should I backup anything first? Does it disrupt the forum during update so that I should do it during the night, for example?

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## [Follow Category button and custom Feed](https://meta.discourse.org/t/follow-category-button-and-custom-feed/299639)

<div class="topic-metadata">

**Author:** [@Jay91](https://meta.discourse.org/u/Jay91)\
**Replies:** 0\
**Last updated:** [March 16, 2024, 12:34pm UTC](https://meta.discourse.org/t/follow-category-button-and-custom-feed/299639 "2024-03-16T12:34:40Z")

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Long time and I’m waiting for a clear solution that allows Follow category button and custom feed. each forum owner has his/her own way to run the forum, and for me, the idea is to have categories as topics, hundreds or…

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## [Additional Banner](https://meta.discourse.org/t/additional-banner/299600)

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**Author:** [@justanotherperson](https://meta.discourse.org/u/justanotherperson)\
**Replies:** 3\
**Last updated:** [March 16, 2024, 2:06am UTC](https://meta.discourse.org/t/additional-banner/299600 "2024-03-16T02:06:31Z")

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Was that banner always there? Not harmful, just wondering.

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## [Looking to self-host with Vercel. Possible?](https://meta.discourse.org/t/looking-to-self-host-with-vercel-possible/299563)

<div class="topic-metadata">

**Author:** [@justofficial](https://meta.discourse.org/u/justofficial)\
**Replies:** 2\
**Last updated:** [March 15, 2024, 9:00pm UTC](https://meta.discourse.org/t/looking-to-self-host-with-vercel-possible/299563 "2024-03-15T21:00:38Z")

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After forking the open-source version of Discourse on GitHub, I proceeded to deploy my website using Vercel. However, I encountered an error, depicted in the image below. Is there a straightforward solution to this prob…

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## [How do I see pictures in raw?](https://meta.discourse.org/t/how-do-i-see-pictures-in-raw/299155)

<div class="topic-metadata">

**Author:** [@idontexist](https://meta.discourse.org/u/idontexist)\
**Replies:** 5\
**Last updated:** [March 15, 2024, 6:18pm UTC](https://meta.discourse.org/t/how-do-i-see-pictures-in-raw/299155 "2024-03-15T18:18:16Z")

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How do you see image links or pictures when looking at RAW?

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## [3.2.1 is not a "clean" version commit](https://meta.discourse.org/t/3-2-1-is-not-a-clean-version-commit/299518)

<div class="topic-metadata">

**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 4\
**Last updated:** [March 15, 2024, 5:01pm UTC](https://meta.discourse.org/t/3-2-1-is-not-a-clean-version-commit/299518 "2024-03-15T17:01:32Z")

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I know you recommend tests-passed, but I need to follow the stable branch, and 3.2.1 just showed up. However I wonder why does it show up as 3.2.1 +9. Isnt the stable branch supposed to be on the released tag (at least d…

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## [Editing text in the composer pop-up tool](https://meta.discourse.org/t/editing-text-in-the-composer-pop-up-tool/299530)

<div class="topic-metadata">

**Author:** [@putty](https://meta.discourse.org/u/putty)\
**Replies:** 1\
**Last updated:** [March 15, 2024, 2:21pm UTC](https://meta.discourse.org/t/editing-text-in-the-composer-pop-up-tool/299530 "2024-03-15T14:21:03Z")

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Hi there, How do we edit the text that is within this yellow composer pop-up? We are trying to add a pre-populated text field to reference docs and/or search, similar to how you have “Before asking, did you search f…

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