# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=217

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 218

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## [Post Voting: can downvoting be hidden?](https://meta.discourse.org/t/post-voting-can-downvoting-be-hidden/298010)

<div class="topic-metadata">

**Author:** [@Helga\_Razinkova](https://meta.discourse.org/u/Helga_Razinkova)\
**Replies:** 2\
**Last updated:** [March 5, 2024, 3:00pm UTC](https://meta.discourse.org/t/post-voting-can-downvoting-be-hidden/298010 "2024-03-05T15:00:14Z")

</div>

Hi community! Is there maybe a solution if I don’t want to give an option to downvote comments? I’ve enabled the Post Voting feature, but would love to keep the upvote option only. Is it not possible? Thank you!

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## [How to change installation path?](https://meta.discourse.org/t/how-to-change-installation-path/297965)

<div class="topic-metadata">

**Author:** [@peyrusse](https://meta.discourse.org/u/peyrusse)\
**Replies:** 1\
**Last updated:** [March 5, 2024, 2:42pm UTC](https://meta.discourse.org/t/how-to-change-installation-path/297965 "2024-03-05T14:42:50Z")

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Hello, I want to install Discourse on a specific location with more spaces. How can i set a different location than /var/discourse when i install Discourse ? Regards.

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## [Changing password requirements](https://meta.discourse.org/t/changing-password-requirements/297986)

<div class="topic-metadata">

**Author:** [@Mollyvog](https://meta.discourse.org/u/Mollyvog)\
**Replies:** 2\
**Last updated:** [March 5, 2024, 2:36pm UTC](https://meta.discourse.org/t/changing-password-requirements/297986 "2024-03-05T14:36:10Z")

</div>

Hello, I want to change our password requirements to 12 letters. Are legacy passwords affected, eg will users be prompted to change their passwords? Thanks in advance

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## [How does a user block another user?](https://meta.discourse.org/t/how-does-a-user-block-another-user/298002)

<div class="topic-metadata">

**Author:** [@simon\_tomes](https://meta.discourse.org/u/simon_tomes)\
**Replies:** 2\
**Last updated:** [March 5, 2024, 1:59pm UTC](https://meta.discourse.org/t/how-does-a-user-block-another-user/298002 "2024-03-05T13:59:13Z")

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How does a user block another user? In this case they are sadly being harassed outside of our Discourse forum. They have set an “ignore” on the user who is harassing them. Yet, am I right in thinking that the user who i…

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## [Kanban preventing Calender link from appearing in nav?](https://meta.discourse.org/t/kanban-preventing-calender-link-from-appearing-in-nav/305033)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 0\
**Last updated:** [March 5, 2024, 1:53pm UTC](https://meta.discourse.org/t/kanban-preventing-calender-link-from-appearing-in-nav/305033 "2024-03-05T13:53:29Z")

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Is the kanban-board preventing the Calendar from appearing on the category page? I have this on the category page: Maybe it’s just the amount of top links that is to blame? If I disable the kanban, then I can see t…

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## [New topic button not showing, latest version](https://meta.discourse.org/t/new-topic-button-not-showing-latest-version/297994)

<div class="topic-metadata">

**Author:** [@sinanisler](https://meta.discourse.org/u/sinanisler)\
**Replies:** 6\
**Last updated:** [March 5, 2024, 1:37pm UTC](https://meta.discourse.org/t/new-topic-button-not-showing-latest-version/297994 "2024-03-05T13:37:40Z")

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almost all settings are default. created new user to check if problem is permission issue but it is not. we can see/click the bottom new conversation link but the new topic button doesn’t exist on top for anyone and any…

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## [How to integrate with a Merchant of Record like Paddle](https://meta.discourse.org/t/how-to-integrate-with-a-merchant-of-record-like-paddle/297907)

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**Author:** [@Jonster](https://meta.discourse.org/u/Jonster)\
**Replies:** 3\
**Last updated:** [March 5, 2024, 12:30pm UTC](https://meta.discourse.org/t/how-to-integrate-with-a-merchant-of-record-like-paddle/297907 "2024-03-05T12:30:30Z")

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We plan to offer paid subscriptions internationally. However, managing country-specific VAT in potentially a myriad of countries poses a significant challenge. One way to simplify this process is by using a Merchant of …

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## [Missing rss feed which corresponds to "new" topics](https://meta.discourse.org/t/missing-rss-feed-which-corresponds-to-new-topics/295686)

<div class="topic-metadata">

**Author:** [@janbolmeson](https://meta.discourse.org/u/janbolmeson)\
**Replies:** 15\
**Last updated:** [March 4, 2024, 10:20pm UTC](https://meta.discourse.org/t/missing-rss-feed-which-corresponds-to-new-topics/295686 "2024-03-04T22:20:35Z")

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Background According to docs we have a lot of RSS-feeds: Finding Discourse RSS feeds But we are actually missing the https://meta.discourse.org/new.rss It’s easy to mix up “new” with “latest” (which works) but they …

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## [New users not receiving activation emails](https://meta.discourse.org/t/new-users-not-receiving-activation-emails/296664)

<div class="topic-metadata">

**Author:** [@kainos](https://meta.discourse.org/u/kainos)\
**Replies:** 3\
**Last updated:** [March 4, 2024, 7:58pm UTC](https://meta.discourse.org/t/new-users-not-receiving-activation-emails/296664 "2024-03-04T19:58:32Z")

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I upgrade always my Discourse Forum. But now I have Problems. New Users no longer receive activation emails, me too (answers from users). I am not IT or Forum Technical, I don t know what to do? Please simply Solutions? …

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## [How does remove\_older\_backups interact with maximum\_backups?](https://meta.discourse.org/t/how-does-remove-older-backups-interact-with-maximum-backups/297842)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 3\
**Last updated:** [March 4, 2024, 7:52pm UTC](https://meta.discourse.org/t/how-does-remove-older-backups-interact-with-maximum-backups/297842 "2024-03-04T19:52:52Z")

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I got a bigger-than-expected AWS bill this month and found that one site had an extra 500GB of backups. DISCOURSE\_MAXIMUM\_BACKUPS is set to 14, so I was surprised that there were many more than 14 backups. I noticed a ne…

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## [Login required by country](https://meta.discourse.org/t/login-required-by-country/296631)

<div class="topic-metadata">

**Author:** [@Don](https://meta.discourse.org/u/Don)\
**Replies:** 2\
**Last updated:** [March 4, 2024, 7:34pm UTC](https://meta.discourse.org/t/login-required-by-country/296631 "2024-03-04T19:34:23Z")

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Hello :waving\_hand: I am looking for a way to makes login required the site by country. I found this plugin Geo Blocking plugin which is probably the closest one to my use case but ruby is pretty out of my scope right n…

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## [Discourse v3.0.6 to v3.1.1 upgrade error - undefined method \`register\_bookmarkable' for Bookmark:Class](https://meta.discourse.org/t/discourse-v3-0-6-to-v3-1-1-upgrade-error-undefined-method-register-bookmarkable-for-bookmark-class/281264)

<div class="topic-metadata">

**Author:** [@stevejr](https://meta.discourse.org/u/stevejr)\
**Replies:** 26\
**Last updated:** [March 4, 2024, 6:50pm UTC](https://meta.discourse.org/t/discourse-v3-0-6-to-v3-1-1-upgrade-error-undefined-method-register-bookmarkable-for-bookmark-class/281264 "2024-03-04T18:50:55Z")

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Hi, I am trying to upgrade my Discourse install from image tag 3.0.6 to 3.1.1 but am seeing the below issue. I know I am using what is deemed an unsupported installation with the Bitnami Helm Chart in a Kubernetes clust…

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## [Agree to additional terms before joining group](https://meta.discourse.org/t/agree-to-additional-terms-before-joining-group/297791)

<div class="topic-metadata">

**Author:** [@Isambard](https://meta.discourse.org/u/Isambard)\
**Replies:** 5\
**Last updated:** [March 4, 2024, 6:34pm UTC](https://meta.discourse.org/t/agree-to-additional-terms-before-joining-group/297791 "2024-03-04T18:34:56Z")

</div>

Are there any built-in features or existing plug-ins which support the following use case: There is a sub-category on the forum which requires users to sign a disclaimer before joining. I’d like to provide a link where…

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## [How did they post on a closed topic?](https://meta.discourse.org/t/how-did-they-post-on-a-closed-topic/297840)

<div class="topic-metadata">

**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 1\
**Last updated:** [March 4, 2024, 4:48pm UTC](https://meta.discourse.org/t/how-did-they-post-on-a-closed-topic/297840 "2024-03-04T16:48:11Z")

</div>

Was this caused by the approval queue? This is my guess but how exactly did this happen? I tagged it with approval as it might be related to that.

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## [Why is the styleguide so well hidden?](https://meta.discourse.org/t/why-is-the-styleguide-so-well-hidden/297629)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 6\
**Last updated:** [March 4, 2024, 3:08pm UTC](https://meta.discourse.org/t/why-is-the-styleguide-so-well-hidden/297629 "2024-03-04T15:08:12Z")

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I’m pretty sure that there is some setting that determines where there is some route you can visit that willl display all of the various page styles (topic list, categories, settings, profile, etc) so you can see how thi…

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## [Can the topic map be customised?](https://meta.discourse.org/t/can-the-topic-map-be-customised/297803)

<div class="topic-metadata">

**Author:** [@Imgbi](https://meta.discourse.org/u/Imgbi)\
**Replies:** 5\
**Last updated:** [March 4, 2024, 2:28pm UTC](https://meta.discourse.org/t/can-the-topic-map-be-customised/297803 "2024-03-04T14:28:30Z")

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Can the topic map be disabled entirely or just show basic stats like total views and replies? List of links in the thread is not necessary imo.

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## [Create posts with AI](https://meta.discourse.org/t/create-posts-with-ai/297794)

<div class="topic-metadata">

**Author:** [@Iavyn](https://meta.discourse.org/u/Iavyn)\
**Replies:** 1\
**Last updated:** [March 4, 2024, 1:44pm UTC](https://meta.discourse.org/t/create-posts-with-ai/297794 "2024-03-04T13:44:33Z")

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Is there a way to connect chatGPT or any other AI with Discourse to automatically create posts and reactions?

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## [Last update breaks permalink for categories](https://meta.discourse.org/t/last-update-breaks-permalink-for-categories/297435)

<div class="topic-metadata">

**Author:** [@pama](https://meta.discourse.org/u/pama)\
**Replies:** 17\
**Last updated:** [March 4, 2024, 10:57am UTC](https://meta.discourse.org/t/last-update-breaks-permalink-for-categories/297435 "2024-03-04T10:57:54Z")

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With the last update the permalink to category is broken, permalinks for topics are working fine. For example: category/11562 redirects to c/11562 which is incorrect, the redirect which is correctly set as destination …

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## [Top Posters Widget?](https://meta.discourse.org/t/top-posters-widget/297778)

<div class="topic-metadata">

**Author:** [@Imgbi](https://meta.discourse.org/u/Imgbi)\
**Replies:** 2\
**Last updated:** [March 4, 2024, 10:31am UTC](https://meta.discourse.org/t/top-posters-widget/297778 "2024-03-04T10:31:17Z")

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Hi, I have been taking a look at Discourse for some time now, is there any way to get the list of the monthly or weekly top 100 posters and also display them in widget? Thanks.

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## [How can I solve the clock problem?](https://meta.discourse.org/t/how-can-i-solve-the-clock-problem/297768)

<div class="topic-metadata">

**Author:** [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Replies:** 1\
**Last updated:** [March 4, 2024, 10:26am UTC](https://meta.discourse.org/t/how-can-i-solve-the-clock-problem/297768 "2024-03-04T10:26:30Z")

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When you open a topic and send a message, the clock shows 6 minutes ahead of normal.

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## [How do I reset the email style?](https://meta.discourse.org/t/how-do-i-reset-the-email-style/297779)

<div class="topic-metadata">

**Author:** [@etki](https://meta.discourse.org/u/etki)\
**Replies:** 0\
**Last updated:** [March 4, 2024, 9:55am UTC](https://meta.discourse.org/t/how-do-i-reset-the-email-style/297779 "2024-03-04T09:55:37Z")

</div>

How do I reset the email style?

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## [How to change the header text on the title page](https://meta.discourse.org/t/how-to-change-the-header-text-on-the-title-page/297719)

<div class="topic-metadata">

**Author:** [@AndyBr](https://meta.discourse.org/u/AndyBr)\
**Replies:** 3\
**Last updated:** [March 4, 2024, 1:38am UTC](https://meta.discourse.org/t/how-to-change-the-header-text-on-the-title-page/297719 "2024-03-04T01:38:31Z")

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Feels like this should be really easy - admin/customize/text/search, but it doesn’t show up anything in the search. I just want to change the text on my forum home page:

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## [Restrict username to user first name](https://meta.discourse.org/t/restrict-username-to-user-first-name/297604)

<div class="topic-metadata">

**Author:** [@Celso\_Teixeira](https://meta.discourse.org/u/Celso_Teixeira)\
**Replies:** 4\
**Last updated:** [March 2, 2024, 7:14pm UTC](https://meta.discourse.org/t/restrict-username-to-user-first-name/297604 "2024-03-02T19:14:40Z")

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When users sign up on the forum using OpenID, their email and username get automatically filled and validated. If the chosen username is taken, Discourse adds a number to make it unique. The username is chosen based on t…

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## [The site is offline when installing the plugin](https://meta.discourse.org/t/the-site-is-offline-when-installing-the-plugin/297627)

<div class="topic-metadata">

**Author:** [@etki](https://meta.discourse.org/u/etki)\
**Replies:** 15\
**Last updated:** [March 3, 2024, 8:31pm UTC](https://meta.discourse.org/t/the-site-is-offline-when-installing-the-plugin/297627 "2024-03-03T20:31:36Z")

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Hello, is it normal for the site to be offline when installing/updating themes and plugins?

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## [Assign badge to multiple users at once](https://meta.discourse.org/t/assign-badge-to-multiple-users-at-once/297560)

<div class="topic-metadata">

**Author:** [@Xinweu\_Tang](https://meta.discourse.org/u/Xinweu_Tang)\
**Replies:** 10\
**Last updated:** [March 3, 2024, 7:15pm UTC](https://meta.discourse.org/t/assign-badge-to-multiple-users-at-once/297560 "2024-03-03T19:15:24Z")

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Is there a way to mass give badges to a list of users? Planning to give specific badges to hundreds of users. Not sure if there is any way to do so except for clicking into each user’s admin page and give a badge…

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## [Can only upload a few dozen Watched Words](https://meta.discourse.org/t/can-only-upload-a-few-dozen-watched-words/294031)

<div class="topic-metadata">

**Author:** [@Yola](https://meta.discourse.org/u/Yola)\
**Replies:** 3\
**Last updated:** [March 3, 2024, 5:22pm UTC](https://meta.discourse.org/t/can-only-upload-a-few-dozen-watched-words/294031 "2024-03-03T17:22:04Z")

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Why can I only upload a few dozen words? What is the problem?

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## [Send a message to an inactive group](https://meta.discourse.org/t/send-a-message-to-an-inactive-group/296468)

<div class="topic-metadata">

**Author:** [@Eloïse\_Barrège](https://meta.discourse.org/u/Elo%C3%AFse_Barr%C3%A8ge)\
**Replies:** 2\
**Last updated:** [March 3, 2024, 2:29pm UTC](https://meta.discourse.org/t/send-a-message-to-an-inactive-group/296468 "2024-03-03T14:29:56Z")

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I’m looking to send a message to people who haven’t logged in for 90 days. How would you do it? At the moment, what I’m imagining would be to automatically add a person to an inactive group when he hasn’t come in for 90…

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## [Getting more discourse user data when using discourse as identity provider](https://meta.discourse.org/t/getting-more-discourse-user-data-when-using-discourse-as-identity-provider/297698)

<div class="topic-metadata">

**Author:** [@wilson29thid](https://meta.discourse.org/u/wilson29thid)\
**Replies:** 0\
**Last updated:** [March 3, 2024, 1:25pm UTC](https://meta.discourse.org/t/getting-more-discourse-user-data-when-using-discourse-as-identity-provider/297698 "2024-03-03T13:25:38Z")

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Hi folks, I’m using discourse as an identity provider to login to my application. Per the docs, the result parameters include 8 bits of user dat (discourse user id, username, name, email, avatar\_url, admin, moderator, gr…

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## [Prevent topic title length from squishing Category description](https://meta.discourse.org/t/prevent-topic-title-length-from-squishing-category-description/297685)

<div class="topic-metadata">

**Author:** [@lisandro\_iaffar](https://meta.discourse.org/u/lisandro_iaffar)\
**Replies:** 0\
**Last updated:** [March 3, 2024, 11:00am UTC](https://meta.discourse.org/t/prevent-topic-title-length-from-squishing-category-description/297685 "2024-03-03T11:00:28Z")

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Hello! How can I prevent the topic title from squishing the category description (if long enough) when using “categories with featured topics”? UPDATE: Using this recent topic (thank you @Arkshine), I was able to s…

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## [VPS Installation Failures: Navigating Through Discourse Setup Hurdles](https://meta.discourse.org/t/vps-installation-failures-navigating-through-discourse-setup-hurdles/297620)

<div class="topic-metadata">

**Author:** [@groove6j](https://meta.discourse.org/u/groove6j)\
**Replies:** 8\
**Last updated:** [March 2, 2024, 9:21pm UTC](https://meta.discourse.org/t/vps-installation-failures-navigating-through-discourse-setup-hurdles/297620 "2024-03-02T21:21:06Z")

</div>

Hello! I now have the same exact issue when installing on a fresh VPS. Tried Debian 12, AlmaLinux, no dice.

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