# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=224

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 225

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## [What icons can I add the Welcome Link Banner?](https://meta.discourse.org/t/what-icons-can-i-add-the-welcome-link-banner/294955)

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**Author:** [@PT\_LB](https://meta.discourse.org/u/PT_LB)\
**Replies:** 2\
**Last updated:** [February 9, 2024, 8:26pm UTC](https://meta.discourse.org/t/what-icons-can-i-add-the-welcome-link-banner/294955 "2024-02-09T20:26:52Z")

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Any list of default icons and how to add new ones? (currently hosted) I found the setting svg\_icons but apart creating new one (string) : I not sure how to do the link between that and font awesome or even better h…

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## [Enhancing My engineering Community Landing Page - Technology Support Category](https://meta.discourse.org/t/enhancing-my-engineering-community-landing-page-technology-support-category/294847)

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**Author:** [@Varun\_Sreenivasa](https://meta.discourse.org/u/Varun_Sreenivasa)\
**Replies:** 1\
**Last updated:** [February 9, 2024, 6:42pm UTC](https://meta.discourse.org/t/enhancing-my-engineering-community-landing-page-technology-support-category/294847 "2024-02-09T18:42:21Z")

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Enhancing the Landing Page: I have shared an example of my current landing page for technology product support category. Stripe Example: This is a frame of reference and I don’t know how much can be achieved, Takin…

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## [Can't restore my backup on Bitnami helm charts. You should migrate first!](https://meta.discourse.org/t/cant-restore-my-backup-on-bitnami-helm-charts-you-should-migrate-first/294853)

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**Author:** [@oleksii](https://meta.discourse.org/u/oleksii)\
**Replies:** 1\
**Last updated:** [February 9, 2024, 5:09pm UTC](https://meta.discourse.org/t/cant-restore-my-backup-on-bitnami-helm-charts-you-should-migrate-first/294853 "2024-02-09T17:09:05Z")

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I have stock instance and I am going to migrate to Kubernetes. I can’t restore backup from 3.3.0.beta1-dev instance to kubernetes 3.1.3 version. I guess the easiest way would be to wait until bitnami update docker imag…

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## [Bugs with personal messaging](https://meta.discourse.org/t/bugs-with-personal-messaging/294781)

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**Author:** [@cellofour](https://meta.discourse.org/u/cellofour)\
**Replies:** 3\
**Last updated:** [February 9, 2024, 4:51pm UTC](https://meta.discourse.org/t/bugs-with-personal-messaging/294781 "2024-02-09T16:51:32Z")

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So on the forums that this happened, personal messaging is disabled, but it showed me this

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## [Forums with personal messaging off still tell people to send personal messages to other people after 3 replies](https://meta.discourse.org/t/forums-with-personal-messaging-off-still-tell-people-to-send-personal-messages-to-other-people-after-3-replies/293693)

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**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 5\
**Last updated:** [February 9, 2024, 4:31pm UTC](https://meta.discourse.org/t/forums-with-personal-messaging-off-still-tell-people-to-send-personal-messages-to-other-people-after-3-replies/293693 "2024-02-09T16:31:53Z")

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This issue causes people to accidentally create topics on the forum after replying to the same person 3 times in a row. Noting that personal messaging on the forum is disabled. I don’t have any pictures of this issue, bu…

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## [Where is Solved data stored in the database?](https://meta.discourse.org/t/where-is-solved-data-stored-in-the-database/294683)

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**Author:** [@Naveenkumar](https://meta.discourse.org/u/Naveenkumar)\
**Replies:** 4\
**Last updated:** [February 9, 2024, 1:20pm UTC](https://meta.discourse.org/t/where-is-solved-data-stored-in-the-database/294683 "2024-02-09T13:20:19Z")

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If i install any plugins in my discourse, will the Database columns get updated? I don’t find any answered/resolved column in the topics table. If I want to mark a Topic as answered I need to install a plugin.

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## [WP Discourse - Ajax comments not loading (Litespeed cache)](https://meta.discourse.org/t/wp-discourse-ajax-comments-not-loading-litespeed-cache/294813)

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**Author:** [@KCAS](https://meta.discourse.org/u/KCAS)\
**Replies:** 0\
**Last updated:** [February 9, 2024, 11:12am UTC](https://meta.discourse.org/t/wp-discourse-ajax-comments-not-loading-litespeed-cache/294813 "2024-02-09T11:12:51Z")

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Hello, We have caching setup with litespeed cache. Comments are loaded and working ok via the webhook, however due to page caching unauthenticated viewers are often viewing a cached page, so cannot see new comments. Th…

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## [How to change topic date after import](https://meta.discourse.org/t/how-to-change-topic-date-after-import/292565)

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**Author:** [@Ventrilo](https://meta.discourse.org/u/Ventrilo)\
**Replies:** 11\
**Last updated:** [February 9, 2024, 1:13am UTC](https://meta.discourse.org/t/how-to-change-topic-date-after-import/292565 "2024-02-09T01:13:31Z")

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I imported all my content, but I want the topic date of each new topic to change as if it was posted from today’s date, there is no additional posts per topic

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## [The entire script is not displayed / Disabling CSP](https://meta.discourse.org/t/the-entire-script-is-not-displayed-disabling-csp/294794)

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**Author:** [@Gonerdot](https://meta.discourse.org/u/Gonerdot)\
**Replies:** 1\
**Last updated:** [February 9, 2024, 7:57am UTC](https://meta.discourse.org/t/the-entire-script-is-not-displayed-disabling-csp/294794 "2024-02-09T07:57:17Z")

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Hello. I’m trying to add Yandex advertising platform code. It consists of two parts, the first in , the second in where exactly the advertisement will be. There are no problems with the second one, but the first one I …

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## [Can't convert Personal Message to a Public Topic](https://meta.discourse.org/t/cant-convert-personal-message-to-a-public-topic/294137)

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**Author:** [@Girl](https://meta.discourse.org/u/Girl)\
**Replies:** 8\
**Last updated:** [February 9, 2024, 3:25am UTC](https://meta.discourse.org/t/cant-convert-personal-message-to-a-public-topic/294137 "2024-02-09T03:25:39Z")

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I’m very new to Discourse and only using it because of my job. We have an online community that I provide support to and pretty much make all announcement posts. I’m an admin and I can make public posts private, but I c…

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## [FAQ/Guidelines missing from new installs x 2](https://meta.discourse.org/t/faq-guidelines-missing-from-new-installs-x-2/294755)

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**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 2\
**Last updated:** [February 8, 2024, 10:56pm UTC](https://meta.discourse.org/t/faq-guidelines-missing-from-new-installs-x-2/294755 "2024-02-08T22:56:33Z")

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I’ve recently done a couple of new self-hosted installs (both two-container), but are missing the pre-seeded posts. I get this for the FAQ: And the Privacy and TOS topics are completely missing (also from the navi…

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## [Required Tags + Allow Other Tags](https://meta.discourse.org/t/required-tags-allow-other-tags/294608)

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**Author:** [@TheDarkWizard](https://meta.discourse.org/u/TheDarkWizard)\
**Replies:** 6\
**Last updated:** [February 8, 2024, 9:44pm UTC](https://meta.discourse.org/t/required-tags-allow-other-tags/294608 "2024-02-08T21:44:13Z")

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Hi all, I’m trying to create a requirement on a category where the user has to select one tag from a tag group, and then any other tags they add are free form. I thought this would be allowed via requiring one tag from …

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## [Providing specific permissions to specific groups](https://meta.discourse.org/t/providing-specific-permissions-to-specific-groups/294730)

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**Author:** [@baronesh](https://meta.discourse.org/u/baronesh)\
**Replies:** 2\
**Last updated:** [February 8, 2024, 7:32pm UTC](https://meta.discourse.org/t/providing-specific-permissions-to-specific-groups/294730 "2024-02-08T19:32:25Z")

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Hey guys, me again! :slight\_smile: Can we allow specific groups to create a topic in certain categories? Let’s say there is a group “x” that is not a moderator, and I want to give this “x” group the authority to create …

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## [Yandex adverts are not showing without force reloading the page](https://meta.discourse.org/t/yandex-adverts-are-not-showing-without-force-reloading-the-page/294714)

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**Author:** [@Harrison\_Jhonson](https://meta.discourse.org/u/Harrison_Jhonson)\
**Replies:** 0\
**Last updated:** [February 8, 2024, 5:22pm UTC](https://meta.discourse.org/t/yandex-adverts-are-not-showing-without-force-reloading-the-page/294714 "2024-02-08T17:22:39Z")

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Good afternoon. I tried to put home ads from yandex. Everything works fine when you go in for the first time. But when you leave the first page and go somewhere else, the ads just stop working. Only forced reboot on …

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## ["Save Invite" button not working "is not a function" error \[cache issue\]](https://meta.discourse.org/t/save-invite-button-not-working-is-not-a-function-error-cache-issue/294660)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 5\
**Last updated:** [February 8, 2024, 3:17pm UTC](https://meta.discourse.org/t/save-invite-button-not-working-is-not-a-function-error-cache-issue/294660 "2024-02-08T15:17:24Z")

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Hi When I click on the ‘save invite’ after filling in the information for the invitation, nothing happens, and in the console (DevTools) it shows an error “this.invite.save is not a function.” I believe this is a bug, c…

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## [Should we increase the default swap space to 3GB or 4GB?](https://meta.discourse.org/t/should-we-increase-the-default-swap-space-to-3gb-or-4gb/294222)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 12\
**Last updated:** [February 8, 2024, 12:18pm UTC](https://meta.discourse.org/t/should-we-increase-the-default-swap-space-to-3gb-or-4gb/294222 "2024-02-08T12:18:51Z")

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I’ve just done a bunch of upgrades and decided the easiest way to solve the memory errors was just to double the swap to 4GB. The down-side is that on a 1GB droplet there is only 25GB of SSD, so losing 4 of it to swap is…

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## [Flair image and Admin Icon next to my username not visible](https://meta.discourse.org/t/flair-image-and-admin-icon-next-to-my-username-not-visible/294656)

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**Author:** [@kainos](https://meta.discourse.org/u/kainos)\
**Replies:** 3\
**Last updated:** [February 8, 2024, 10:01am UTC](https://meta.discourse.org/t/flair-image-and-admin-icon-next-to-my-username-not-visible/294656 "2024-02-08T10:01:22Z")

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Hello, I like forums, and had and yet have (xenforo, IPS, woltlab) Forums. Somebody installed for 2 days Discourse forum for me and is not to easy in APC. So, I add Flair Image to admins, for now only me. In settings is …

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## [Is Discourse search immune to typos and how does it work with several words?](https://meta.discourse.org/t/is-discourse-search-immune-to-typos-and-how-does-it-work-with-several-words/294609)

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**Author:** [@jserre](https://meta.discourse.org/u/jserre)\
**Replies:** 2\
**Last updated:** [February 8, 2024, 12:50am UTC](https://meta.discourse.org/t/is-discourse-search-immune-to-typos-and-how-does-it-work-with-several-words/294609 "2024-02-08T00:50:24Z")

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For instance, will DC search engine find “John Max Dolittle” with the following queries: hohn \<== typo john dolittle \<== missing string john mx doelitle \<== fuzzy I was alerted by this post: Discourse search is awf…

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## [Is there any way to restrict posting in a topic to members of a group, but allow all users to read the topic?](https://meta.discourse.org/t/is-there-any-way-to-restrict-posting-in-a-topic-to-members-of-a-group-but-allow-all-users-to-read-the-topic/231228)

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**Author:** [@orangeandblack5](https://meta.discourse.org/u/orangeandblack5)\
**Replies:** 20\
**Last updated:** [February 8, 2024, 12:30am UTC](https://meta.discourse.org/t/is-there-any-way-to-restrict-posting-in-a-topic-to-members-of-a-group-but-allow-all-users-to-read-the-topic/231228 "2024-02-08T00:30:03Z")

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Basically, we’re hoping to set up groups to manage posting permissions within a topic, but we still want every user and unregistered guests to be able to read what is posted. Any way to make this work?

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## [SMTP gives error ERROR - execution expired](https://meta.discourse.org/t/smtp-gives-error-error-execution-expired/294612)

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**Author:** [@Luc\_Sun](https://meta.discourse.org/u/Luc_Sun)\
**Replies:** 0\
**Last updated:** [February 7, 2024, 11:16pm UTC](https://meta.discourse.org/t/smtp-gives-error-error-execution-expired/294612 "2024-02-07T23:16:46Z")

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Can’t use google workspace but found it works with the support app i made with a app password but won’t work with the error execution expired

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## [Installation and Config worked several times, but Port 443 error showing constantly now](https://meta.discourse.org/t/installation-and-config-worked-several-times-but-port-443-error-showing-constantly-now/294599)

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**Author:** [@Ryan\_Lindsey](https://meta.discourse.org/u/Ryan_Lindsey)\
**Replies:** 2\
**Last updated:** [February 7, 2024, 10:09pm UTC](https://meta.discourse.org/t/installation-and-config-worked-several-times-but-port-443-error-showing-constantly-now/294599 "2024-02-07T22:09:52Z")

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My installation worked intermittently the first time, but now after changing my contact email, the config program fails stating the server isn’t visible on port 443. WARNING: Port 443 of computer does not appear to be …

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## [Web-only - do I need a separate image for each container?](https://meta.discourse.org/t/web-only-do-i-need-a-separate-image-for-each-container/294549)

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**Author:** [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Replies:** 5\
**Last updated:** [February 7, 2024, 9:51pm UTC](https://meta.discourse.org/t/web-only-do-i-need-a-separate-image-for-each-container/294549 "2024-02-07T21:51:28Z")

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Hi guys. Something trivial I thought but I failed to find a clear answer, thus asking here. With a web-only containers - how to make & use one image which such containers would/should share? That surely must make sens…

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## [Invitation refused: Email is not allowed for this email provider. Please use another address."](https://meta.discourse.org/t/invitation-refused-email-is-not-allowed-for-this-email-provider-please-use-another-address/293279)

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**Author:** [@Pierre\_CARLI](https://meta.discourse.org/u/Pierre_CARLI)\
**Replies:** 6\
**Last updated:** [February 7, 2024, 9:40pm UTC](https://meta.discourse.org/t/invitation-refused-email-is-not-allowed-for-this-email-provider-please-use-another-address/293279 "2024-02-07T21:40:31Z")

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Hello, I can no longer invite people to my forum. When I launch an invitation, it refuses all the type of emails…!: “An error has occurred: Email is not allowed for this email provider. Please use another address.” W…

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## [Patreon 7-day-trial and Discourse integration](https://meta.discourse.org/t/patreon-7-day-trial-and-discourse-integration/283519)

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**Author:** [@Pahuyuth](https://meta.discourse.org/u/Pahuyuth)\
**Replies:** 3\
**Last updated:** [February 7, 2024, 9:38pm UTC](https://meta.discourse.org/t/patreon-7-day-trial-and-discourse-integration/283519 "2024-02-07T21:38:28Z")

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Hi there, we run a Discourse forum, where only paying Patreon members have access to. We have successfully set up the Patreon integration a while a ago and everything has worked just fine so far. Paying Patreon members …

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## [Bounced emails not being detected](https://meta.discourse.org/t/bounced-emails-not-being-detected/293518)

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**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\
**Replies:** 16\
**Last updated:** [February 7, 2024, 2:06pm UTC](https://meta.discourse.org/t/bounced-emails-not-being-detected/293518 "2024-02-07T14:06:15Z")

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I’m trying to figure out how to get discourse to clean up email lists, specifically bounced emails. The site is using a private smtp server to send emails but the response is set to came back to a gmail address for POP a…

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## [Error after installation - Discourse-doctor - antibiotics not working](https://meta.discourse.org/t/error-after-installation-discourse-doctor-antibiotics-not-working/294494)

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**Author:** [@ElComputer](https://meta.discourse.org/u/ElComputer)\
**Replies:** 17\
**Last updated:** [February 7, 2024, 1:47pm UTC](https://meta.discourse.org/t/error-after-installation-discourse-doctor-antibiotics-not-working/294494 "2024-02-07T13:47:32Z")

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I see these errors - how can i find the full error log for the installation and post it here for diagnose and maybe fix? I, \[2024-02-07T04:52:47.464805 #1\] INFO -- : \> cd /var/www/discourse && su discourse -c 'yarn ins…

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## [How to use fab-x-twitter in Easy Footer](https://meta.discourse.org/t/how-to-use-fab-x-twitter-in-easy-footer/294539)

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**Author:** [@ecki](https://meta.discourse.org/u/ecki)\
**Replies:** 2\
**Last updated:** [February 7, 2024, 12:24pm UTC](https://meta.discourse.org/t/how-to-use-fab-x-twitter-in-easy-footer/294539 "2024-02-07T12:24:17Z")

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In “Responsive Easy Footer” you can use fab-twitter for the social media link icon of old twitter, but I did not find a way to use the new X. It looks like it should be fab-x-twitter or fa-x-twitter, but both do not sho…

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## [Oneboxes not created for Lupa.cz on our site, work elsewhere](https://meta.discourse.org/t/oneboxes-not-created-for-lupa-cz-on-our-site-work-elsewhere/294053)

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**Author:** [@zoul](https://meta.discourse.org/u/zoul)\
**Replies:** 3\
**Last updated:** [February 7, 2024, 10:36am UTC](https://meta.discourse.org/t/oneboxes-not-created-for-lupa-cz-on-our-site-work-elsewhere/294053 "2024-02-07T10:36:25Z")

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Hello, I am trying to create link previews for this site on our Discourse instance: As you can (hopefully) see, the onebox works here, but on our instance it does not: Oneboxes for other sites work fine. What coul…

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## [Unrecognized request argument supplied: tools](https://meta.discourse.org/t/unrecognized-request-argument-supplied-tools/294315)

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**Author:** [@Parker1090](https://meta.discourse.org/u/Parker1090)\
**Replies:** 5\
**Last updated:** [February 7, 2024, 10:10am UTC](https://meta.discourse.org/t/unrecognized-request-argument-supplied-tools/294315 "2024-02-07T10:10:29Z")

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Hi everyone After finding the AI bot blog post, thought we’d give it a go on our community site and see how we can use it. First time using it, so apologies if this is a simple solution :sweat\_smile: We’ve set it up wi…

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## [Unable to renew Let's encrypt certificate](https://meta.discourse.org/t/unable-to-renew-lets-encrypt-certificate/294192)

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**Author:** [@peyrusse](https://meta.discourse.org/u/peyrusse)\
**Replies:** 7\
**Last updated:** [February 7, 2024, 9:31am UTC](https://meta.discourse.org/t/unable-to-renew-lets-encrypt-certificate/294192 "2024-02-07T09:31:46Z")

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Hello, Today the certificat of my discourse installation expired. I have tried to renew it by following those commands : ssh root@your.discourse.server cd /var/discourse/shared/standalone cp -r ssl ssl\_backup rm ssl/\*…

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