# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=234

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 235

---

## [Brevo SMTP settings in self-hosted installation](https://meta.discourse.org/t/brevo-smtp-settings-in-self-hosted-installation/290620)

<div class="topic-metadata">

**Author:** [@chaefner](https://meta.discourse.org/u/chaefner)\
**Replies:** 5\
**Last updated:** [January 5, 2024, 5:39pm UTC](https://meta.discourse.org/t/brevo-smtp-settings-in-self-hosted-installation/290620 "2024-01-05T17:39:15Z")

</div>

Hi there, I have set up Discourse with elest.io which works great. However, I am having trouble setting up the email settings with Brevo (ex Sendinblue). I need a Host User Password Port In den ENV Settings on elest.i…

---

## [Dedicated IP for Emails (System emails and marketing)](https://meta.discourse.org/t/dedicated-ip-for-emails-system-emails-and-marketing/290424)

<div class="topic-metadata">

**Author:** [@Marc\_S](https://meta.discourse.org/u/Marc_S)\
**Replies:** 5\
**Last updated:** [January 5, 2024, 5:09pm UTC](https://meta.discourse.org/t/dedicated-ip-for-emails-system-emails-and-marketing/290424 "2024-01-05T17:09:57Z")

</div>

I’ve encountered an issue where password reset emails were not being sent because the IP from the email service provider we used was tagged as spam. We have over 300k users that we send weekly digest emails to and even w…

---

## [Is there any support for SEO Authorship with Discourse](https://meta.discourse.org/t/is-there-any-support-for-seo-authorship-with-discourse/290625)

<div class="topic-metadata">

**Author:** [@Gummba](https://meta.discourse.org/u/Gummba)\
**Replies:** 2\
**Last updated:** [January 5, 2024, 1:31pm UTC](https://meta.discourse.org/t/is-there-any-support-for-seo-authorship-with-discourse/290625 "2024-01-05T13:31:14Z")

</div>

Does Discourse adds metadata to users to identify them? For SEO purposes, authorship is important (see Is Authorship Still Important for SEO & AEO?). Is it possible to add the schema.org property ‘author’ to the profile…

---

## [Self-hosted local/staging setup options or recommendations?](https://meta.discourse.org/t/self-hosted-local-staging-setup-options-or-recommendations/290623)

<div class="topic-metadata">

**Author:** [@carbonrich](https://meta.discourse.org/u/carbonrich)\
**Replies:** 1\
**Last updated:** [January 5, 2024, 12:28pm UTC](https://meta.discourse.org/t/self-hosted-local-staging-setup-options-or-recommendations/290623 "2024-01-05T12:28:18Z")

</div>

After some research, the tech co-op I work with came back with the following options for self-hosted local / staging setups. Maybe we have to bite the bullet and double our hosting costs\* (as and when) but we thought it …

---

## [Backup restore getting failed from UI](https://meta.discourse.org/t/backup-restore-getting-failed-from-ui/290609)

<div class="topic-metadata">

**Author:** [@Srujan\_Madderla](https://meta.discourse.org/u/Srujan_Madderla)\
**Replies:** 3\
**Last updated:** [January 5, 2024, 10:58am UTC](https://meta.discourse.org/t/backup-restore-getting-failed-from-ui/290609 "2024-01-05T10:58:53Z")

</div>

While trying to restore the backup from UI it got failed Below are the logs. \[2024-01-05 09:53:23\] \[STARTED\] \[2024-01-05 09:53:23\] 'srujan.madderla' has started the restore! \[2024-01-05 09:53:23\] Marking restore as run…

---

## [Where to start with coding?](https://meta.discourse.org/t/where-to-start-with-coding/290565)

<div class="topic-metadata">

**Author:** [@Chukwithak](https://meta.discourse.org/u/Chukwithak)\
**Replies:** 1\
**Last updated:** [January 5, 2024, 7:08am UTC](https://meta.discourse.org/t/where-to-start-with-coding/290565 "2024-01-05T07:08:18Z")

</div>

We are a small non profit. 50 people and I joined the board this year. Maybe the youngest person to be on the board to date? at 41. Needless to say the site is outdated as well as the forums the NPO uses. The board is al…

---

## [Can I auto-generate a post title](https://meta.discourse.org/t/can-i-auto-generate-a-post-title/290543)

<div class="topic-metadata">

**Author:** [@ozkn](https://meta.discourse.org/u/ozkn)\
**Replies:** 10\
**Last updated:** [January 5, 2024, 6:59am UTC](https://meta.discourse.org/t/can-i-auto-generate-a-post-title/290543 "2024-01-05T06:59:08Z")

</div>

Can I auto-generate a post title. How can I change the post title to be the first 255 words in the post. Can this be done?

---

## [How to copy the data present in our production portal into our staging portal for testing purpose?](https://meta.discourse.org/t/how-to-copy-the-data-present-in-our-production-portal-into-our-staging-portal-for-testing-purpose/289908)

<div class="topic-metadata">

**Author:** [@Srujan\_Madderla](https://meta.discourse.org/u/Srujan_Madderla)\
**Replies:** 3\
**Last updated:** [January 5, 2024, 4:38am UTC](https://meta.discourse.org/t/how-to-copy-the-data-present-in-our-production-portal-into-our-staging-portal-for-testing-purpose/289908 "2024-01-05T04:38:57Z")

</div>

How to copy the production data into our staging portal for testing purpose ? Can someone please guide ?

---

## [Membership in the \`staff\` group](https://meta.discourse.org/t/membership-in-the-staff-group/290501)

<div class="topic-metadata">

**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 3\
**Last updated:** [January 4, 2024, 8:16pm UTC](https://meta.discourse.org/t/membership-in-the-staff-group/290501 "2024-01-04T20:16:19Z")

</div>

I just learned, via our “Exclude Staff member from member stats” yearly roundup, that not all of our staff are in the staff group. “Okay, no biggie”, I thought. “I’ll just update the group to pick up everyone with a com…

---

## [iOS 12 vs. iOS 13 Login](https://meta.discourse.org/t/ios-12-vs-ios-13-login/141108)

<div class="topic-metadata">

**Author:** [@Kyle\_Porter](https://meta.discourse.org/u/Kyle_Porter)\
**Replies:** 4\
**Last updated:** [February 9, 2020, 2:08pm UTC](https://meta.discourse.org/t/ios-12-vs-ios-13-login/141108 "2020-02-09T14:08:39Z")

</div>

We recently had an issue where people were trying to sign in to our Discourse site but were being redirected to our main Wordpress site (which is the default redirect for our membership software, Memberful). It seemed l…

---

## [Canned Replies without extra lines](https://meta.discourse.org/t/canned-replies-without-extra-lines/207620)

<div class="topic-metadata">

**Author:** [@ianm](https://meta.discourse.org/u/ianm)\
**Replies:** 7\
**Last updated:** [January 4, 2024, 3:30pm UTC](https://meta.discourse.org/t/canned-replies-without-extra-lines/207620 "2024-01-04T15:30:40Z")

</div>

Is it possible to have a Canned Reply inserted at the edit point without inserting a line before and after the canned reply?

---

## [How to install discourse behind a firewall](https://meta.discourse.org/t/how-to-install-discourse-behind-a-firewall/141092)

<div class="topic-metadata">

**Author:** [@LinuxSuRen](https://meta.discourse.org/u/LinuxSuRen)\
**Replies:** 2\
**Last updated:** [February 9, 2020, 2:26am UTC](https://meta.discourse.org/t/how-to-install-discourse-behind-a-firewall/141092 "2020-02-09T02:26:53Z")

</div>

I already installed discourse in a server behind a firewall. And an HTTP proxy server was set up by export https\_proxy=http://192.168.1.2:3128 export http\_proxy=http://192.168.1.2:3128 But I found that the email sendin…

---

## [New setting up and SMTP is not working](https://meta.discourse.org/t/new-setting-up-and-smtp-is-not-working/290459)

<div class="topic-metadata">

**Author:** [@ingtiti](https://meta.discourse.org/u/ingtiti)\
**Replies:** 2\
**Last updated:** [January 4, 2024, 7:09am UTC](https://meta.discourse.org/t/new-setting-up-and-smtp-is-not-working/290459 "2024-01-04T07:09:08Z")

</div>

Hello I’m trying to setup my own discourse on a DigitalOcean VPS and the admin activation email is not sending!! I setup the SMTP details as my email provider gave me but nothing happens and not able to star using Discou…

---

## [Restricting Access to categories](https://meta.discourse.org/t/restricting-access-to-categories/96365)

<div class="topic-metadata">

**Author:** [@Totus](https://meta.discourse.org/u/Totus)\
**Replies:** 5\
**Last updated:** [February 7, 2020, 1:52pm UTC](https://meta.discourse.org/t/restricting-access-to-categories/96365 "2020-02-07T13:52:54Z")

</div>

Hi I have set up two categories. I have set up two groups (as I THINK this is the way to do permissions. What I am trying to achieve. Users in group A have access to Category A (A being example here) :slight\_smile: …

---

## [Wiki table of contents on pro plan](https://meta.discourse.org/t/wiki-table-of-contents-on-pro-plan/290419)

<div class="topic-metadata">

**Author:** [@SgtBhaji](https://meta.discourse.org/u/SgtBhaji)\
**Replies:** 5\
**Last updated:** [January 3, 2024, 8:34pm UTC](https://meta.discourse.org/t/wiki-table-of-contents-on-pro-plan/290419 "2024-01-03T20:34:00Z")

</div>

I’m currently evaluating the pro plan and one of the features I need is the ability to use the Wiki topic types. What I need to know is can I create a table of contents for a wiki post using this plan? I’m needing somet…

---

## [Year in Review... for last year](https://meta.discourse.org/t/year-in-review-for-last-year/290397)

<div class="topic-metadata">

**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 2\
**Last updated:** [January 3, 2024, 6:22pm UTC](https://meta.discourse.org/t/year-in-review-for-last-year/290397 "2024-01-03T18:22:51Z")

</div>

After seeing Meta’s Year in Review, we discussed it in standup today and decided to start using it. That’s when we realized that today we can only turn it on… for next year. :pouting\_cat: Is there a way to back-fill th…

---

## [Problem embeding a topic in a page on another domain](https://meta.discourse.org/t/problem-embeding-a-topic-in-a-page-on-another-domain/290323)

<div class="topic-metadata">

**Author:** [@SgtBhaji](https://meta.discourse.org/u/SgtBhaji)\
**Replies:** 6\
**Last updated:** [January 3, 2024, 5:23pm UTC](https://meta.discourse.org/t/problem-embeding-a-topic-in-a-page-on-another-domain/290323 "2024-01-03T17:23:23Z")

</div>

I signed up for the 14 day trial to see if Discourse can do what we’re trying to achieve. Basically we want to be able to embed topics in to specific pages and have them operate in a similar manner to a comments section. …

---

## [In house ads are added but not showing in the list of ads](https://meta.discourse.org/t/in-house-ads-are-added-but-not-showing-in-the-list-of-ads/141053)

<div class="topic-metadata">

**Author:** [@Jay91](https://meta.discourse.org/u/Jay91)\
**Replies:** 0\
**Last updated:** [February 8, 2020, 8:47am UTC](https://meta.discourse.org/t/in-house-ads-are-added-but-not-showing-in-the-list-of-ads/141053 "2020-02-08T08:47:00Z")

</div>

Hello Team, I was checking our in house ads and found that the added ads are not showing in the list. that way we can\`t now remove the unwanted ads from our pages. see the below: these slots are not empty in fact but…

---

## [How can I create group owner who can create/update/delete categories](https://meta.discourse.org/t/how-can-i-create-group-owner-who-can-create-update-delete-categories/290080)

<div class="topic-metadata">

**Author:** [@Ankur\_Tyagi](https://meta.discourse.org/u/Ankur_Tyagi)\
**Replies:** 2\
**Last updated:** [January 3, 2024, 4:18pm UTC](https://meta.discourse.org/t/how-can-i-create-group-owner-who-can-create-update-delete-categories/290080 "2024-01-03T16:18:55Z")

</div>

I have group specific categories. How can create group owner who can create/update and delete group-specific categories, create/update topics and create/update posts without assigning entire forum level powers to them?

---

## [Still need to add a script snippet for AdSense?](https://meta.discourse.org/t/still-need-to-add-a-script-snippet-for-adsense/304252)

<div class="topic-metadata">

**Author:** [@Bone2510](https://meta.discourse.org/u/Bone2510)\
**Replies:** 0\
**Last updated:** [January 3, 2024, 2:22pm UTC](https://meta.discourse.org/t/still-need-to-add-a-script-snippet-for-adsense/304252 "2024-01-03T14:22:18Z")

</div>

Hey guys, i tried to do the setup process for google adsense as shown in the tutorial. I’ve set the ids and the ads.txt and edited the CSP values as well but for some Reason in the adsense Manager where i can enable/di…

---

## [Discourse setup on local server: PostgreSQL and setup script issues](https://meta.discourse.org/t/discourse-setup-on-local-server-postgresql-and-setup-script-issues/289877)

<div class="topic-metadata">

**Author:** [@a\_bet](https://meta.discourse.org/u/a_bet)\
**Replies:** 10\
**Last updated:** [January 3, 2024, 2:15pm UTC](https://meta.discourse.org/t/discourse-setup-on-local-server-postgresql-and-setup-script-issues/289877 "2024-01-03T14:15:20Z")

</div>

Hello Discourse Community, I am a newbie when it comes to docker and linux sysadmin tasks in general. I am trying to convince my company to use Discourse and they asked me a demo first. So here I am trying to bring it t…

---

## [How to install a plugin on Discourse-hosted-Discourse?](https://meta.discourse.org/t/how-to-install-a-plugin-on-discourse-hosted-discourse/42783)

<div class="topic-metadata">

**Author:** [@dalanmiller](https://meta.discourse.org/u/dalanmiller)\
**Replies:** 7\
**Last updated:** [October 22, 2018, 3:51am UTC](https://meta.discourse.org/t/how-to-install-a-plugin-on-discourse-hosted-discourse/42783 "2018-10-22T03:51:14Z")

</div>

I’d like to add fancy Github-style checkboxes to my markdown options. https://github.com/ligthyear/discourse-plugin-checklist How do I get this on my Discourse instance if I don’t control it?

---

## [Shorter post url](https://meta.discourse.org/t/shorter-post-url/290337)

<div class="topic-metadata">

**Author:** [@kenjdarhan](https://meta.discourse.org/u/kenjdarhan)\
**Replies:** 4\
**Last updated:** [January 3, 2024, 8:05am UTC](https://meta.discourse.org/t/shorter-post-url/290337 "2024-01-03T08:05:11Z")

</div>

Hello, is there any settings I can make to make my post urls shorter? When I copy a post url from the browser, the url includes the title text of the post, which makes it very long. How can I make the url appear having …

---

## [On mobile, How to insert the user's username, placed next to the avatar on the home page?](https://meta.discourse.org/t/on-mobile-how-to-insert-the-users-username-placed-next-to-the-avatar-on-the-home-page/290238)

<div class="topic-metadata">

**Author:** [@hoangviet](https://meta.discourse.org/u/hoangviet)\
**Replies:** 5\
**Last updated:** [January 3, 2024, 2:39am UTC](https://meta.discourse.org/t/on-mobile-how-to-insert-the-users-username-placed-next-to-the-avatar-on-the-home-page/290238 "2024-01-03T02:39:30Z")

</div>

on mobile, In this image, there is a name and Username. I hope you guys can give technical instructions on how to place the username next to the avatar on the home page? thank you

---

## [Why do I have a Facebook / Meta app and what if they disable it?](https://meta.discourse.org/t/why-do-i-have-a-facebook-meta-app-and-what-if-they-disable-it/289587)

<div class="topic-metadata">

**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\
**Replies:** 11\
**Last updated:** [January 2, 2024, 8:12pm UTC](https://meta.discourse.org/t/why-do-i-have-a-facebook-meta-app-and-what-if-they-disable-it/289587 "2024-01-02T20:12:26Z")

</div>

I can’t remember why I have this Facebook (now Meta, I guess) app. Maybe for linking images from Facebook? Anyway, they sent me an email about a “Data Use Checkup” which wants the app to be associated with a “business ac…

---

## [Can I disable some autoformatting for posts? (i.e., double hyphen to em dash)](https://meta.discourse.org/t/can-i-disable-some-autoformatting-for-posts-i-e-double-hyphen-to-em-dash/290275)

<div class="topic-metadata">

**Author:** [@hemes](https://meta.discourse.org/u/hemes)\
**Replies:** 9\
**Last updated:** [January 2, 2024, 7:44pm UTC](https://meta.discourse.org/t/can-i-disable-some-autoformatting-for-posts-i-e-double-hyphen-to-em-dash/290275 "2024-01-02T19:44:27Z")

</div>

I have a forum where users post data in from programs to share and discuss that is in the form of encoded strings. We are having the problem where consecutive hyphens are turning into em dashes. For users that are awar…

---

## [Hide user of one group from another in search](https://meta.discourse.org/t/hide-user-of-one-group-from-another-in-search/290079)

<div class="topic-metadata">

**Author:** [@Ankur\_Tyagi](https://meta.discourse.org/u/Ankur_Tyagi)\
**Replies:** 3\
**Last updated:** [January 2, 2024, 7:49am UTC](https://meta.discourse.org/t/hide-user-of-one-group-from-another-in-search/290079 "2024-01-02T07:49:07Z")

</div>

hi, I created two group, Group A and Group B and each group has a list of users. Now If I am logged in as Group A and search a user from Group B in global search option, can I restrict this? In simple words, users of Gr…

---

## [How to change the message on the topic page?](https://meta.discourse.org/t/how-to-change-the-message-on-the-topic-page/289909)

<div class="topic-metadata">

**Author:** [@Srujan\_Madderla](https://meta.discourse.org/u/Srujan_Madderla)\
**Replies:** 4\
**Last updated:** [January 2, 2024, 4:47am UTC](https://meta.discourse.org/t/how-to-change-the-message-on-the-topic-page/289909 "2024-01-02T04:47:47Z")

</div>

How to change the message from the below screenshot on the topic page ?

---

## [Failed to upgrade 3.1.0 Beta7 to 3.2.0 Beta3 as of 12/31/2023](https://meta.discourse.org/t/failed-to-upgrade-3-1-0-beta7-to-3-2-0-beta3-as-of-12-31-2023/290140)

<div class="topic-metadata">

**Author:** [@HostCheetah](https://meta.discourse.org/u/HostCheetah)\
**Replies:** 4\
**Last updated:** [January 1, 2024, 7:38pm UTC](https://meta.discourse.org/t/failed-to-upgrade-3-1-0-beta7-to-3-2-0-beta3-as-of-12-31-2023/290140 "2024-01-01T19:38:54Z")

</div>

Sorry, there was an error upgrading Discourse. Please check the logs below. Installed 3.1.0.beta7 Latest 3.2.0.beta3 I have tried upgrading from the command line along with from the GUI, I am able to upgrade my Dock…

---

## [Another : failed upgrade from 3.1.0 to 3.2.0 beta 4](https://meta.discourse.org/t/another-failed-upgrade-from-3-1-0-to-3-2-0-beta-4/290191)

<div class="topic-metadata">

**Author:** [@jhf2442](https://meta.discourse.org/u/jhf2442)\
**Replies:** 1\
**Last updated:** [January 1, 2024, 4:35pm UTC](https://meta.discourse.org/t/another-failed-upgrade-from-3-1-0-to-3-2-0-beta-4/290191 "2024-01-01T16:35:12Z")

</div>

First I also ran into some strange build issues, whihc solved when I issued a gut pull first to bring the launcher up to date :roll\_eyes: While building the app, yarn throws some warnings - could any dev comment on this…

[Previous page](https://meta.discourse.org/c/support/6.md?page=233)

[Next page](https://meta.discourse.org/c/support/6.md?page=235)
