# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=236

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 237

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## [Import: incorrect user assignment](https://meta.discourse.org/t/import-incorrect-user-assignment/139219)

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**Author:** [@ruperty](https://meta.discourse.org/u/ruperty)\
**Replies:** 3\
**Last updated:** [February 3, 2020, 8:37pm UTC](https://meta.discourse.org/t/import-incorrect-user-assignment/139219 "2020-02-03T20:37:55Z")

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On importing mbox files, originally from a mailing list, I see that about 3500, out of 66000, are being incorrectly assigned to a user. Here is the first, and two other, lines from the header: From csgnet@lists.illino…

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## [Archive all topic with last response before a specified date](https://meta.discourse.org/t/archive-all-topic-with-last-response-before-a-specified-date/289798)

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**Author:** [@barto\_95](https://meta.discourse.org/u/barto_95)\
**Replies:** 0\
**Last updated:** [December 26, 2023, 3:46pm UTC](https://meta.discourse.org/t/archive-all-topic-with-last-response-before-a-specified-date/289798 "2023-12-26T15:46:27Z")

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I want to archive all topic with last response before 1/01/23 to a specific categorie (archive) how can i do that ?

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## [Avatars that are generated with divs](https://meta.discourse.org/t/avatars-that-are-generated-with-divs/140297)

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**Author:** [@Rina\_Fallingstar](https://meta.discourse.org/u/Rina_Fallingstar)\
**Replies:** 2\
**Last updated:** [February 3, 2020, 3:20pm UTC](https://meta.discourse.org/t/avatars-that-are-generated-with-divs/140297 "2020-02-03T15:20:52Z")

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I have on my own portal a way where users can basically dress up their full characters. But on the forums I wish to display them as their avatars. So far I have managed to make an image out of their full characters. But …

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## [Is there any way to fully disable the email?](https://meta.discourse.org/t/is-there-any-way-to-fully-disable-the-email/289780)

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**Author:** [@Eric\_Lua](https://meta.discourse.org/u/Eric_Lua)\
**Replies:** 3\
**Last updated:** [December 26, 2023, 1:40pm UTC](https://meta.discourse.org/t/is-there-any-way-to-fully-disable-the-email/289780 "2023-12-26T13:40:57Z")

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I hope that when new users register, they don’t need to verify their mailboxes, and when they reset their passwords, they don’t need to verify their mailboxes (just have the old passwords). All email notifications are a…

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## [How can I turn off all other mail deliveries except for membership activation](https://meta.discourse.org/t/how-can-i-turn-off-all-other-mail-deliveries-except-for-membership-activation/289782)

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**Author:** [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Replies:** 0\
**Last updated:** [December 26, 2023, 11:20am UTC](https://meta.discourse.org/t/how-can-i-turn-off-all-other-mail-deliveries-except-for-membership-activation/289782 "2023-12-26T11:20:35Z")

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how can I turn off all other mail deliveries except for membership activation ?

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## [Diagnosing regular periodic high memory usage](https://meta.discourse.org/t/diagnosing-regular-periodic-high-memory-usage/140493)

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**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 3\
**Last updated:** [February 3, 2020, 5:49pm UTC](https://meta.discourse.org/t/diagnosing-regular-periodic-high-memory-usage/140493 "2020-02-03T17:49:23Z")

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Using cloud provider’s standard system monitoring tools, we’re getting alerts about the same time most days because memory utilization was over 80% for 10+ minutes continually. This state continues for maybe 30 to 60 min…

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## [How to control write-only posting to a private category via email submission?](https://meta.discourse.org/t/how-to-control-write-only-posting-to-a-private-category-via-email-submission/138702)

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**Author:** [@adamengst](https://meta.discourse.org/u/adamengst)\
**Replies:** 1\
**Last updated:** [February 3, 2020, 3:58pm UTC](https://meta.discourse.org/t/how-to-control-write-only-posting-to-a-private-category-via-email-submission/138702 "2020-02-03T15:58:48Z")

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I’ve set up a private category for the board of directors of a non-profit. For historical reasons and due to some users who categorically refuse to do anything except via email, the category accepts email at the board@ex…

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## [Failed install on ubuntu 22.04](https://meta.discourse.org/t/failed-install-on-ubuntu-22-04/289745)

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**Author:** [@John7](https://meta.discourse.org/u/John7)\
**Replies:** 1\
**Last updated:** [December 25, 2023, 8:44pm UTC](https://meta.discourse.org/t/failed-install-on-ubuntu-22-04/289745 "2023-12-25T20:44:02Z")

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I’m trying to install discourse on a fresh ubuntu server and its not working. I’m following the guide on the github Full log root@website1-2:/var/discourse# ./discourse-setup Failed to find docker or docker.io on your …

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## [Import Usenet group?](https://meta.discourse.org/t/import-usenet-group/140418)

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**Author:** [@danb35](https://meta.discourse.org/u/danb35)\
**Replies:** 3\
**Last updated:** [February 3, 2020, 2:16pm UTC](https://meta.discourse.org/t/import-usenet-group/140418 "2020-02-03T14:16:25Z")

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I’m thinking of setting up a local Discourse instance and importing some Usenet groups into it, just as a matter of having a personal archive of them. I’m not interested in trying to do a two-way mirror, or even necessa…

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## [Welcome a user on his first post](https://meta.discourse.org/t/welcome-a-user-on-his-first-post/140151)

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**Author:** [@j\_assuncao](https://meta.discourse.org/u/j_assuncao)\
**Replies:** 6\
**Last updated:** [February 3, 2020, 12:50am UTC](https://meta.discourse.org/t/welcome-a-user-on-his-first-post/140151 "2020-02-03T00:50:56Z")

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Hi, Is it possible to automatically welcome a new user when he makes his first post (when the system uses js.post.notice.new\_user) with a post on the same topic?

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## [Hiding certain topics from the homepage](https://meta.discourse.org/t/hiding-certain-topics-from-the-homepage/184801)

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**Author:** [@hollyw](https://meta.discourse.org/u/hollyw)\
**Replies:** 12\
**Last updated:** [December 25, 2023, 3:15am UTC](https://meta.discourse.org/t/hiding-certain-topics-from-the-homepage/184801 "2023-12-25T03:15:37Z")

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Under Settings, there’s a couple options for muting categories and tags. I was just playing around with it and it looks like muting a category hides it under a “muted” section on the homepage, while muting tags hides any…

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## [How to prevent that hidden post can be expanded](https://meta.discourse.org/t/how-to-prevent-that-hidden-post-can-be-expanded/140401)

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**Author:** [@GuidoD](https://meta.discourse.org/u/GuidoD)\
**Replies:** 6\
**Last updated:** [December 24, 2023, 10:30pm UTC](https://meta.discourse.org/t/how-to-prevent-that-hidden-post-can-be-expanded/140401 "2023-12-24T22:30:15Z")

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is there a way to prevent users (and in a public category even anonymous users) to expand hidden posts by clicking on the “view hidden post”?

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## [Local-Network Only Discourse](https://meta.discourse.org/t/local-network-only-discourse/289569)

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**Author:** [@red2](https://meta.discourse.org/u/red2)\
**Replies:** 7\
**Last updated:** [December 24, 2023, 10:22pm UTC](https://meta.discourse.org/t/local-network-only-discourse/289569 "2023-12-24T22:22:36Z")

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Hello, I am interested in creating a Discourse forum for use at one location on one network. This is because the forum does not need to be (nor should it be) accessible externally. I’ve seen couple of topics which sound …

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## [Why isn't --category-bg-color set?](https://meta.discourse.org/t/why-isnt-category-bg-color-set/288580)

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**Author:** [@Fma965](https://meta.discourse.org/u/Fma965)\
**Replies:** 1\
**Last updated:** [December 24, 2023, 4:06pm UTC](https://meta.discourse.org/t/why-isnt-category-bg-color-set/288580 "2023-12-24T16:06:06Z")

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Hey, I just noticed that despite the Category Badge styles presumably only doing category badges, it actually messes with the combobox’s, thats kinda cool, except it’s not working, any ideas why? It doesn’t seem l…

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## [Direct Registration Feature: How To Implement](https://meta.discourse.org/t/direct-registration-feature-how-to-implement/289659)

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**Author:** [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)\
**Replies:** 5\
**Last updated:** [December 24, 2023, 10:58am UTC](https://meta.discourse.org/t/direct-registration-feature-how-to-implement/289659 "2023-12-24T10:58:59Z")

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Wishing you a joyous Christmas Eve! I am interested in knowing whether there is a method by which I can personalise the subforum interface. My thorough investigation of the forum has yet to yield a clear answer as to wh…

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## [Reply by email is removing the reply and posting the original](https://meta.discourse.org/t/reply-by-email-is-removing-the-reply-and-posting-the-original/140391)

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**Author:** [@Mark\_Schmucker](https://meta.discourse.org/u/Mark_Schmucker)\
**Replies:** 3\
**Last updated:** [February 2, 2020, 4:39am UTC](https://meta.discourse.org/t/reply-by-email-is-removing-the-reply-and-posting-the-original/140391 "2020-02-02T04:39:13Z")

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We have four cases, all from the same user, where the user replies by email and Discourse strips his response and instead re-posts the content he was replying to. So he looks silly and the mods have to delete his post. F…

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## [Email-in Discourse::InvalidAccess \[min\_topic\_title\_length\]](https://meta.discourse.org/t/email-in-discourse-invalidaccess-min-topic-title-length/289654)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 6\
**Last updated:** [December 24, 2023, 2:43am UTC](https://meta.discourse.org/t/email-in-discourse-invalidaccess-min-topic-title-length/289654 "2023-12-24T02:43:13Z")

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When testing email-in to a category, I get Discourse::InvalidAccess in the rejected emails tab. The category is set to receive emails from any address. The security of the category does not include everyone, but this i…

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## [Add a list of links to Post](https://meta.discourse.org/t/add-a-list-of-links-to-post/289605)

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**Author:** [@shawnngtq](https://meta.discourse.org/u/shawnngtq)\
**Replies:** 3\
**Last updated:** [December 24, 2023, 12:28am UTC](https://meta.discourse.org/t/add-a-list-of-links-to-post/289605 "2023-12-24T00:28:35Z")

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Here is an example: How do we add this list of links to the 1st post? The raw markdown don’t include the list.

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## [Background saving terminated with success](https://meta.discourse.org/t/background-saving-terminated-with-success/289649)

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**Author:** [@matei12345gr](https://meta.discourse.org/u/matei12345gr)\
**Replies:** 1\
**Last updated:** [December 23, 2023, 8:34pm UTC](https://meta.discourse.org/t/background-saving-terminated-with-success/289649 "2023-12-23T20:34:54Z")

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I’m trying to follow this guide : discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub But its when I run the build command, its stuck on Background saving terminated with success and doesnt want to co…

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## [Google Translate muestra una página en blanco](https://meta.discourse.org/t/google-translate-shows-blank-page/51311)

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**Author:** [@uwe\_keim](https://meta.discourse.org/u/uwe_keim)\
**Replies:** 6\
**Last updated:** [December 23, 2023, 4:50pm UTC](https://meta.discourse.org/t/google-translate-shows-blank-page/51311 "2023-12-23T16:50:19Z")

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My goal is to send some English-speaking people a link to view one or another topic on my forum, even if it is only auto-translated. So I tried Google Translate on my German page: +http://entwicklergate.de/t/php-l…

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## [Possibility to transport emails via API](https://meta.discourse.org/t/possibility-to-transport-emails-via-api/75243)

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**Author:** [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Replies:** 3\
**Last updated:** [December 3, 2017, 3:48am UTC](https://meta.discourse.org/t/possibility-to-transport-emails-via-api/75243 "2017-12-03T03:48:31Z")

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One of my discoure install has particular majority of users using Microsoft outlook/hotmail email accounts and the microsoft spam rejection system does some weird filtering and puts almost every email sent via relay smtp…

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## [Share login status between multiple hostnames](https://meta.discourse.org/t/share-login-status-between-multiple-hostnames/289617)

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**Author:** [@fokx](https://meta.discourse.org/u/fokx)\
**Replies:** 0\
**Last updated:** [December 23, 2023, 9:28am UTC](https://meta.discourse.org/t/share-login-status-between-multiple-hostnames/289617 "2023-12-23T09:28:00Z")

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The story: My forum’s domain got DNS-poisoned by my university ISP, so I registered a new domain and use it for Discourse. The old one is still in use(had been renewed for several years to expire) by utilizing @michaeld …

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## [After I updated Discourse, my website only shows error 500](https://meta.discourse.org/t/after-i-updated-discourse-my-website-only-shows-error-500/289589)

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**Author:** [@danielabc](https://meta.discourse.org/u/danielabc)\
**Replies:** 1\
**Last updated:** [December 23, 2023, 1:30am UTC](https://meta.discourse.org/t/after-i-updated-discourse-my-website-only-shows-error-500/289589 "2023-12-23T01:30:57Z")

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And when I go to send a message in the chat it says “Network Error”

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## [Adding server-side HTML](https://meta.discourse.org/t/adding-server-side-html/289575)

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**Author:** [@j127](https://meta.discourse.org/u/j127)\
**Replies:** 0\
**Last updated:** [December 22, 2023, 7:49pm UTC](https://meta.discourse.org/t/adding-server-side-html/289575 "2023-12-22T19:49:55Z")

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Is there a quick way to add a small string of HTML markup to the server-rendered code? A bot needs to verify the site by finding a snippet of text, but the bot only sees the bot-version of the site, which doesn’t contai…

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## [Errors on a forum I volunteer with](https://meta.discourse.org/t/errors-on-a-forum-i-volunteer-with/284654)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 2\
**Last updated:** [December 22, 2023, 7:07pm UTC](https://meta.discourse.org/t/errors-on-a-forum-i-volunteer-with/284654 "2023-12-22T19:07:16Z")

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Hey all, I’m a volunteer admin with this forum and they have been seeing a lot of 429 errors, dropped emails, and other issues. I noticed sidekiq needs to have memory increased beyond 500mb and it also seems that the em…

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## [Excluding a category from /posts.rss](https://meta.discourse.org/t/excluding-a-category-from-posts-rss/289559)

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**Author:** [@n1bff](https://meta.discourse.org/u/n1bff)\
**Replies:** 0\
**Last updated:** [December 22, 2023, 5:18pm UTC](https://meta.discourse.org/t/excluding-a-category-from-posts-rss/289559 "2023-12-22T17:18:46Z")

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I have a busy category that I would like to exclude from /posts.rss How can I do that? I already muted it on the site but that does not seem to affect the feed.

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## ["First post only" filter to take into account edits/merge into category after the fact?](https://meta.discourse.org/t/first-post-only-filter-to-take-into-account-edits-merge-into-category-after-the-fact/119325)

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**Author:** [@Hooksmith](https://meta.discourse.org/u/Hooksmith)\
**Replies:** 3\
**Last updated:** [January 31, 2020, 6:43pm UTC](https://meta.discourse.org/t/first-post-only-filter-to-take-into-account-edits-merge-into-category-after-the-fact/119325 "2020-01-31T18:43:21Z")

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Hey all, On our self-hosted Discourse instance with the chat-integration plugin, we have it set up so that new threads in a certain category trigger notifications in our company Slack in a certain channel via “First pos…

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## [Issue with installation in an Ubuntu 22.04 VM](https://meta.discourse.org/t/issue-with-installation-in-an-ubuntu-22-04-vm/289335)

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**Author:** [@mrhassan60](https://meta.discourse.org/u/mrhassan60)\
**Replies:** 10\
**Last updated:** [December 22, 2023, 10:17am UTC](https://meta.discourse.org/t/issue-with-installation-in-an-ubuntu-22-04-vm/289335 "2023-12-22T10:17:58Z")

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Hi, I’m a beginner and I’d like to try installing Discourse for a project, but I’m having trouble installing Discourse in a Ubuntu 22.04 VM. I followed the tutorial at discourse/docs/INSTALL-cloud.md at main · discourse/…

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## [Topic list doesn’t refresh after posting](https://meta.discourse.org/t/topic-list-doesn-t-refresh-after-posting/289173)

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**Author:** [@Saiano](https://meta.discourse.org/u/Saiano)\
**Replies:** 9\
**Last updated:** [December 22, 2023, 8:06am UTC](https://meta.discourse.org/t/topic-list-doesn-t-refresh-after-posting/289173 "2023-12-22T08:06:09Z")

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Hi I’ve updated to 3.2.0 beta4, since that, Topic list doesn’t auto update after posting. Any suggestions?

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## [Pending Topic Approval: How Can Users View Their Submitted Topic Yet to be Approved by Moderators?](https://meta.discourse.org/t/pending-topic-approval-how-can-users-view-their-submitted-topic-yet-to-be-approved-by-moderators/289515)

<div class="topic-metadata">

**Author:** [@omppatil](https://meta.discourse.org/u/omppatil)\
**Replies:** 3\
**Last updated:** [December 22, 2023, 7:29am UTC](https://meta.discourse.org/t/pending-topic-approval-how-can-users-view-their-submitted-topic-yet-to-be-approved-by-moderators/289515 "2023-12-22T07:29:16Z")

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Hi!, How can we enable users to see their own topics that are not yet approved by moderators? This feature would allow to edit or delete their topics before they are approved or rejected.

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