# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=237

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 238

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## [Get right title embedding comments](https://meta.discourse.org/t/get-right-title-embedding-comments/140328)

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**Author:** [@pablogg](https://meta.discourse.org/u/pablogg)\
**Replies:** 3\
**Last updated:** [January 31, 2020, 6:43pm UTC](https://meta.discourse.org/t/get-right-title-embedding-comments/140328 "2020-01-31T18:43:21Z")

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Using the code to embedding comments always get the same title topic. # Embedding Discourse Comments via Javascript How could set the correct title for topic? How discourse get the topic title of a page? using the tag t…

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## [Adding banner descriptions to Tag Groups](https://meta.discourse.org/t/adding-banner-descriptions-to-tag-groups/289509)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 0\
**Last updated:** [December 22, 2023, 2:33am UTC](https://meta.discourse.org/t/adding-banner-descriptions-to-tag-groups/289509 "2023-12-22T02:33:40Z")

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Continuing the discussion from Tag Banners: Has there been any consideration towards adding descriptions to Tag Groups? Search meta, but haven’t found any specific threads on this yet.

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## [Can't rebuild app stuck extracting one layer](https://meta.discourse.org/t/cant-rebuild-app-stuck-extracting-one-layer/289390)

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**Author:** [@LOCOSP](https://meta.discourse.org/u/LOCOSP)\
**Replies:** 3\
**Last updated:** [December 21, 2023, 1:34am UTC](https://meta.discourse.org/t/cant-rebuild-app-stuck-extracting-one-layer/289390 "2023-12-21T01:34:06Z")

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Hi, Im trying to change domain name for my instance and after I’ve change app.yml I did ./launcher rebuild app ( but last time I ran out of storage and that killed my VM. After recovering VM I’m still trying run ./laun…

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## [Hanging on app rebuild](https://meta.discourse.org/t/hanging-on-app-rebuild/289481)

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**Author:** [@heyrocker](https://meta.discourse.org/u/heyrocker)\
**Replies:** 2\
**Last updated:** [December 21, 2023, 10:48pm UTC](https://meta.discourse.org/t/hanging-on-app-rebuild/289481 "2023-12-21T22:48:40Z")

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I’m in the process of moving to a new Droplet using this guide I’ve gotten to where I need to rebuild, and it goes along fine for a while before getting here: 110:M 21 Dec 2023 17:29:25.029 \* Background saving starte…

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## [Email Delivery Delay notification for a user account that added a email address that isn't available](https://meta.discourse.org/t/email-delivery-delay-notification-for-a-user-account-that-added-a-email-address-that-isnt-available/289474)

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**Author:** [@pythonskynet](https://meta.discourse.org/u/pythonskynet)\
**Replies:** 3\
**Last updated:** [December 21, 2023, 10:35pm UTC](https://meta.discourse.org/t/email-delivery-delay-notification-for-a-user-account-that-added-a-email-address-that-isnt-available/289474 "2023-12-21T22:35:12Z")

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A user joined the Discourse forum using an email ID which doesn’t exist. My noreply email address is receiving a “Email Delivery Delayed” email every day since past few days.. How to solve this issue? Should I contact u…

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## [Email template subject line adjustment](https://meta.discourse.org/t/email-template-subject-line-adjustment/289480)

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**Author:** [@earbasher](https://meta.discourse.org/u/earbasher)\
**Replies:** 0\
**Last updated:** [December 21, 2023, 6:45pm UTC](https://meta.discourse.org/t/email-template-subject-line-adjustment/289480 "2023-12-21T18:45:40Z")

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I am trying to see if the subject lines for emails with the user\_posted template can display just the title of the topic as opposed to what’s displayed for %{topic\_title} The current format displays as follows. I kno…

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## [Time difference import posts via API in France](https://meta.discourse.org/t/time-difference-import-posts-via-api-in-france/289452)

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**Author:** [@FLucas](https://meta.discourse.org/u/FLucas)\
**Replies:** 1\
**Last updated:** [December 21, 2023, 3:45pm UTC](https://meta.discourse.org/t/time-difference-import-posts-via-api-in-france/289452 "2023-12-21T15:45:40Z")

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Hi, I’m almost finished migrating data from an old forum to a Discourse forum. When I import my posts via CURL and the Discourse APIs, I get a time lag. Example 1: curl -X POST "https://monappli/posts.json" -H \\ -H "…

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## [Unable to Restrict Users from Editing Navigation Bar](https://meta.discourse.org/t/unable-to-restrict-users-from-editing-navigation-bar/289312)

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**Author:** [@Yola](https://meta.discourse.org/u/Yola)\
**Replies:** 7\
**Last updated:** [December 21, 2023, 3:38pm UTC](https://meta.discourse.org/t/unable-to-restrict-users-from-editing-navigation-bar/289312 "2023-12-21T15:38:07Z")

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Hello Discourse Community, I’m encountering an issue with the navigation bar settings in my Discourse forum and would appreciate any assistance or guidance you can provide. Issue: I am looking to restrict regular users…

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## [How to customize '429 No Reason Phrase'?](https://meta.discourse.org/t/how-to-customize-429-no-reason-phrase/140298)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 1\
**Last updated:** [January 31, 2020, 1:44pm UTC](https://meta.discourse.org/t/how-to-customize-429-no-reason-phrase/140298 "2020-01-31T13:44:11Z")

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I can’t find this string in the available text customizations, and I think it’s confusing for our users. Is there a way to change it?

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## [When i restore, get this Sidekiq did not finish running all the jobs in the allowed time](https://meta.discourse.org/t/when-i-restore-get-this-sidekiq-did-not-finish-running-all-the-jobs-in-the-allowed-time/289423)

<div class="topic-metadata">

**Author:** [@aksoforever](https://meta.discourse.org/u/aksoforever)\
**Replies:** 0\
**Last updated:** [December 21, 2023, 7:02am UTC](https://meta.discourse.org/t/when-i-restore-get-this-sidekiq-did-not-finish-running-all-the-jobs-in-the-allowed-time/289423 "2023-12-21T07:02:32Z")

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when i restore, get this error, Does anyone know what’s wrong with me? Extracting dump file... Validating metadata... Current version: 20231214180002 Restored version: 20230913194832 Enabling readonly mode... Pausin…

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## [Does discourse launcher / docker use the local postgresql and redis servers?](https://meta.discourse.org/t/does-discourse-launcher-docker-use-the-local-postgresql-and-redis-servers/289398)

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**Author:** [@dalu74](https://meta.discourse.org/u/dalu74)\
**Replies:** 3\
**Last updated:** [December 21, 2023, 1:15am UTC](https://meta.discourse.org/t/does-discourse-launcher-docker-use-the-local-postgresql-and-redis-servers/289398 "2023-12-21T01:15:30Z")

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Today I installed discourse on a new host, via docker, more or less via this thread: The pre-install document says that Postgresql13+ Ruby 3.2+ and Redis 7 should be installed. Or actually is just says “Software requi…

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## [Regular blank pages when trying to load Discourse forums in Firefox (Android)](https://meta.discourse.org/t/regular-blank-pages-when-trying-to-load-discourse-forums-in-firefox-android/261149)

<div class="topic-metadata">

**Author:** [@AquaL1te](https://meta.discourse.org/u/AquaL1te)\
**Replies:** 3\
**Last updated:** [December 21, 2023, 12:12am UTC](https://meta.discourse.org/t/regular-blank-pages-when-trying-to-load-discourse-forums-in-firefox-android/261149 "2023-12-21T00:12:31Z")

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Since quite some time I have the issue that Firefox on Android doesn’t load a Discourse forum. I can reproduce this on many different Discourse forums. So I doubt it’s a specific plugin or feature that does this. I’ve re…

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## [Getting ‘undefined method \`kilobytes’ for “1024”:String’ when installing theme component](https://meta.discourse.org/t/getting-undefined-method-kilobytes-for-1024-string-when-installing-theme-component/289426)

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**Author:** [@digitaldominica](https://meta.discourse.org/u/digitaldominica)\
**Replies:** 6\
**Last updated:** [December 20, 2023, 10:59pm UTC](https://meta.discourse.org/t/getting-undefined-method-kilobytes-for-1024-string-when-installing-theme-component/289426 "2023-12-20T22:59:05Z")

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Getting an error 500 when trying to install this theme-component from git and if I upload zip there’s SyntaxError: Unexpected token ‘\<’, "\<!DOCTYPE "… is not valid JSON

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## [Bot accounts, what are they capable of doing? Are they really an issue?](https://meta.discourse.org/t/bot-accounts-what-are-they-capable-of-doing-are-they-really-an-issue/289357)

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**Author:** [@Jumanji](https://meta.discourse.org/u/Jumanji)\
**Replies:** 1\
**Last updated:** [December 20, 2023, 8:45pm UTC](https://meta.discourse.org/t/bot-accounts-what-are-they-capable-of-doing-are-they-really-an-issue/289357 "2023-12-20T20:45:58Z")

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There’s a growing complaint in my forum that accounts aren’t real and are bots - non-human accounts that can interact with other bot accounts and with actual human members, carry on a conversation in the public domain, r…

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## [Ad not displayed within comments](https://meta.discourse.org/t/ad-not-displayed-within-comments/140133)

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**Author:** [@Eduardo\_Braga](https://meta.discourse.org/u/Eduardo_Braga)\
**Replies:** 2\
**Last updated:** [January 31, 2020, 4:44am UTC](https://meta.discourse.org/t/ad-not-displayed-within-comments/140133 "2020-01-31T04:44:48Z")

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the ad here is not showing inside the comments exemple: https://forum.meuxbox.com.br/t/sorteio-aqui-mesmo/79 “Post bottom location” Plugin https://github.com/discourse/discourse-adplugin

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## [Change admin email](https://meta.discourse.org/t/change-admin-email/289201)

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**Author:** [@Teresations](https://meta.discourse.org/u/Teresations)\
**Replies:** 9\
**Last updated:** [December 20, 2023, 1:27pm UTC](https://meta.discourse.org/t/change-admin-email/289201 "2023-12-20T13:27:57Z")

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Hello :slight\_smile: As far as I’m aware, the only way to make someone an admin in a Discourse Community is by going to their profile \> admin \> admin (toggle yes). My issue is I’m not being able to add new admins, sinc…

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## [Mathjax on the same line causes period breaks to a new line](https://meta.discourse.org/t/mathjax-on-the-same-line-causes-period-breaks-to-a-new-line/137771)

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**Author:** [@verilog15](https://meta.discourse.org/u/verilog15)\
**Replies:** 10\
**Last updated:** [January 31, 2020, 1:06am UTC](https://meta.discourse.org/t/mathjax-on-the-same-line-causes-period-breaks-to-a-new-line/137771 "2020-01-31T01:06:52Z")

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Hi guys, I noticed that sometimes if the line in a post has reached some length X and has a comma or period, the comma/period will break to a new line. For example if the long line is Discourse had a great website. T…

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## [Failed upgrade: docker manager](https://meta.discourse.org/t/failed-upgrade-docker-manager/289316)

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**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 4\
**Last updated:** [December 20, 2023, 11:57am UTC](https://meta.discourse.org/t/failed-upgrade-docker-manager/289316 "2023-12-20T11:57:53Z")

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I’ve just tried upgrading Docker Manager, and it failed with the following: $ cd /var/www/discourse/plugins/docker\_manager && git fetch --tags --prune-tags --prune --force $ cd /var/www/discourse/plugins/docker\_manager &…

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## [Why could I not create a topic before posting?](https://meta.discourse.org/t/why-could-i-not-create-a-topic-before-posting/289243)

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**Author:** [@whywhy](https://meta.discourse.org/u/whywhy)\
**Replies:** 15\
**Last updated:** [December 20, 2023, 9:53am UTC](https://meta.discourse.org/t/why-could-i-not-create-a-topic-before-posting/289243 "2023-12-20T09:53:00Z")

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Why is it intentionally opaque as to when new topics can be created? Not clear whether posts or just ‘reading’ is needed… and why do you enable abusive bans by not even providing rationales and not even making it clear w…

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## [Opengraph image issue](https://meta.discourse.org/t/opengraph-image-issue/289186)

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**Author:** [@RohitSharma](https://meta.discourse.org/u/RohitSharma)\
**Replies:** 1\
**Last updated:** [December 20, 2023, 1:54am UTC](https://meta.discourse.org/t/opengraph-image-issue/289186 "2023-12-20T01:54:53Z")

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Hi, I have updated the OpenGraph image but during social sharing I am getting the old image. So how can I fix this. Thanks Rohit

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## [Setting Security Parameters: Log-In, Read-Only, Protected Groups](https://meta.discourse.org/t/setting-security-parameters-log-in-read-only-protected-groups/140217)

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**Author:** [@cristina.threlkeld](https://meta.discourse.org/u/cristina.threlkeld)\
**Replies:** 1\
**Last updated:** [January 30, 2020, 9:03pm UTC](https://meta.discourse.org/t/setting-security-parameters-log-in-read-only-protected-groups/140217 "2020-01-30T21:03:37Z")

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For my organization’s Discourse forum, I am wondering how to set parameters on security. Namely: -How to make required fields when people register, so that they have to submit their First Name, Last Name, Organization, …

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## [Allow Users to See and Reply but not Create in Category](https://meta.discourse.org/t/allow-users-to-see-and-reply-but-not-create-in-category/289138)

<div class="topic-metadata">

**Author:** [@martyn\_thomas](https://meta.discourse.org/u/martyn_thomas)\
**Replies:** 5\
**Last updated:** [December 19, 2023, 5:25pm UTC](https://meta.discourse.org/t/allow-users-to-see-and-reply-but-not-create-in-category/289138 "2023-12-19T17:25:09Z")

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I’ve trying to limit a category so: users with ‘Keyholder’ role can Create/Reply/See topics in the category users with ‘Members’ role can only Reply (or edit if it’s a wiki post) and See topics in the category I seem …

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## [The copy button does not work on a mobile phone with the Android](https://meta.discourse.org/t/the-copy-button-does-not-work-on-a-mobile-phone-with-the-android/289082)

<div class="topic-metadata">

**Author:** [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)\
**Replies:** 9\
**Last updated:** [December 19, 2023, 1:15pm UTC](https://meta.discourse.org/t/the-copy-button-does-not-work-on-a-mobile-phone-with-the-android/289082 "2023-12-19T13:15:35Z")

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Greetings dear community :wave: The copy button does not work on a mobile phone with the Android operating system (Samsung, HUAWEI). At first I thought that this problem only occurred on my site, but I checked here in M…

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## [Who can invite new users? Can I configure that?](https://meta.discourse.org/t/who-can-invite-new-users-can-i-configure-that/117243)

<div class="topic-metadata">

**Author:** [@BjornW](https://meta.discourse.org/u/BjornW)\
**Replies:** 4\
**Last updated:** [December 19, 2023, 12:11pm UTC](https://meta.discourse.org/t/who-can-invite-new-users-can-i-configure-that/117243 "2023-12-19T12:11:52Z")

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My users didn’t think it was very easy to find the button for inviting new users, but I’m find with that being something you have to learn. But, I was asked who can invite new users to the forum and I find myself unable…

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## [Include the analytics count in our community home page](https://meta.discourse.org/t/include-the-analytics-count-in-our-community-home-page/289010)

<div class="topic-metadata">

**Author:** [@Srujan\_Madderla](https://meta.discourse.org/u/Srujan_Madderla)\
**Replies:** 8\
**Last updated:** [December 19, 2023, 11:06am UTC](https://meta.discourse.org/t/include-the-analytics-count-in-our-community-home-page/289010 "2023-12-19T11:06:10Z")

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How to include the analytics in our community home page ? Reference screenshot of the use case in shown below

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## [How to add ads on side?](https://meta.discourse.org/t/how-to-add-ads-on-side/140109)

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**Author:** [@Motadaol](https://meta.discourse.org/u/Motadaol)\
**Replies:** 9\
**Last updated:** [December 19, 2023, 8:51am UTC](https://meta.discourse.org/t/how-to-add-ads-on-side/140109 "2023-12-19T08:51:14Z")

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how to add ads for this region of my forum ?

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## [Sub-subcategory display problem](https://meta.discourse.org/t/sub-subcategory-display-problem/289162)

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**Author:** [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 6:51am UTC](https://meta.discourse.org/t/sub-subcategory-display-problem/289162 "2023-12-19T06:51:32Z")

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I use the 3rd subcategory needed for my forum The categories section is nested and consists of 2 blocks. This is a dire situation for the appearance of the forum. Is there a solution to this? To make a single block …

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## [Auto-Populating Category Topic Templates with Usernames](https://meta.discourse.org/t/auto-populating-category-topic-templates-with-usernames/289132)

<div class="topic-metadata">

**Author:** [@martyn\_thomas](https://meta.discourse.org/u/martyn_thomas)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 1:18am UTC](https://meta.discourse.org/t/auto-populating-category-topic-templates-with-usernames/289132 "2023-12-19T01:18:55Z")

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We use Category Topic Templates (Using topic templates for categories) against a Space Booking category, where the user needs to enter their username into the Template - currently this is done manually. Is it possible t…

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## [OAuth2 integration with Drupal](https://meta.discourse.org/t/oauth2-integration-with-drupal/43652)

<div class="topic-metadata">

**Author:** [@tarek](https://meta.discourse.org/u/tarek)\
**Replies:** 30\
**Last updated:** [December 18, 2023, 8:41pm UTC](https://meta.discourse.org/t/oauth2-integration-with-drupal/43652 "2023-12-18T20:41:05Z")

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Special thanks to @dashohoxha for his help!! Continuing the discussion from OAuth2 Basic Support: I will use this thread to document my steps and progress in integrating Discourse and Drupal via OAuth2. At present, th…

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## [Bottom line: Is Discourse now $12/month minimum on DigitalOcean? 😔 \[Not yet! 🙂\]](https://meta.discourse.org/t/bottom-line-is-discourse-now-12-month-minimum-on-digitalocean-not-yet/287786)

<div class="topic-metadata">

**Author:** [@pearsonified](https://meta.discourse.org/u/pearsonified)\
**Replies:** 23\
**Last updated:** [December 18, 2023, 8:32pm UTC](https://meta.discourse.org/t/bottom-line-is-discourse-now-12-month-minimum-on-digitalocean-not-yet/287786 "2023-12-18T20:32:50Z")

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This is my 5th time setting up Discourse, and in each of the previous 4 attempts, I’ve been able to use the $6/month Droplet to get the job done. But now DO says life with Discourse starts at the $12/month price point. …

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