# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=239

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 240

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## [How to apply categories boxes on mobile](https://meta.discourse.org/t/how-to-apply-categories-boxes-on-mobile/288954)

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**Author:** [@hoangphuctran93](https://meta.discourse.org/u/hoangphuctran93)\
**Replies:** 0\
**Last updated:** [December 17, 2023, 3:39am UTC](https://meta.discourse.org/t/how-to-apply-categories-boxes-on-mobile/288954 "2023-12-17T03:39:12Z")

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Previously I used the theme component Categories Layout Override (Mobile Only) to perform this customization, but with some recent versions of discourse they no longer work. Using this theme component is to enable the fu…

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## [Is there a way to integrate Discourse with an arbitrary git repo for code reviews?](https://meta.discourse.org/t/is-there-a-way-to-integrate-discourse-with-an-arbitrary-git-repo-for-code-reviews/287278)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 0\
**Last updated:** [December 2, 2023, 12:52pm UTC](https://meta.discourse.org/t/is-there-a-way-to-integrate-discourse-with-an-arbitrary-git-repo-for-code-reviews/287278 "2023-12-02T12:52:42Z")

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I’ve seen the Github and GitHub Code Review plugins. But both say that they integrate with GitHub specifically. Is there any other plugin, or a workaround to the existing plugins, to integrate with a private git repo?

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## [How can I increase the topic opening limit of members?](https://meta.discourse.org/t/how-can-i-increase-the-topic-opening-limit-of-members/288915)

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**Author:** [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Replies:** 1\
**Last updated:** [December 16, 2023, 1:59pm UTC](https://meta.discourse.org/t/how-can-i-increase-the-topic-opening-limit-of-members/288915 "2023-12-16T13:59:56Z")

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How can I increase the topic opening limit of members? I am new to the discourse, the admin panel could see the translations as meaningless. I have a new site. My members can open 10 topics per day. I need to increase t…

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## [Preventing/Limiting Group Message Archiving](https://meta.discourse.org/t/preventing-limiting-group-message-archiving/140016)

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**Author:** [@reoguy55](https://meta.discourse.org/u/reoguy55)\
**Replies:** 4\
**Last updated:** [January 29, 2020, 7:30pm UTC](https://meta.discourse.org/t/preventing-limiting-group-message-archiving/140016 "2020-01-29T19:30:41Z")

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Hello! I help run an education forum in which we have a help group where students can message staff members for specific assignment questions. Recently we’ve been seeing most of the messages in the group get archived, s…

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## [Update Fails with Unexpected Error During Rebuild](https://meta.discourse.org/t/update-fails-with-unexpected-error-during-rebuild/288718)

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**Author:** [@TroyaNO](https://meta.discourse.org/u/TroyaNO)\
**Replies:** 9\
**Last updated:** [December 16, 2023, 1:10am UTC](https://meta.discourse.org/t/update-fails-with-unexpected-error-during-rebuild/288718 "2023-12-16T01:10:23Z")

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Hi Everyone, I’m stuck with a Discourse update issue. The rebuild command fails, and I can’t complete the update. It’s related to the bundle install step… FAILED Pups::ExecError: cd /var/www/discourse && su discourse -…

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## [Change "new topic" text for specific category/s?](https://meta.discourse.org/t/change-new-topic-text-for-specific-category-s/138502)

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**Author:** [@tomwrench](https://meta.discourse.org/u/tomwrench)\
**Replies:** 1\
**Last updated:** [December 15, 2023, 8:39pm UTC](https://meta.discourse.org/t/change-new-topic-text-for-specific-category-s/138502 "2023-12-15T20:39:52Z")

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Hi, has anyone been able to change the “new topic” button text for specific category/s? I found a thread from 2015 going over this but it seems the solution in that thread no longer works. Thanks in advance.

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## [Docker not found](https://meta.discourse.org/t/docker-not-found/288799)

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**Author:** [@dooooove](https://meta.discourse.org/u/dooooove)\
**Replies:** 2\
**Last updated:** [December 15, 2023, 2:12pm UTC](https://meta.discourse.org/t/docker-not-found/288799 "2023-12-15T14:12:12Z")

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I prepared the rebuild app after installing the plugin, but strangely, it failed. Here is the code: (Sorry, this issue may be foolish, I am a complete beginner) ubuntu@VM-4-2-ubuntu:/var/discourse$ ./launcher rebuild ap…

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## [How Discourse deals with upgrades](https://meta.discourse.org/t/how-discourse-deals-with-upgrades/140005)

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**Author:** [@Ed\_Siror](https://meta.discourse.org/u/Ed_Siror)\
**Replies:** 3\
**Last updated:** [January 29, 2020, 6:00pm UTC](https://meta.discourse.org/t/how-discourse-deals-with-upgrades/140005 "2020-01-29T18:00:48Z")

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I am a happy discourse user. I would like to know how Discourse deals with upgrades so that I can implement something similar. I know it is Docker-based! Is it watchtower?

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## [How can I add an announcement?](https://meta.discourse.org/t/how-can-i-add-an-announcement/288773)

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**Author:** [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Replies:** 2\
**Last updated:** [December 15, 2023, 9:38am UTC](https://meta.discourse.org/t/how-can-i-add-an-announcement/288773 "2023-12-15T09:38:04Z")

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How can I add such an announcement? I couldn’t find the plugin.

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## [Moderators can't use "Bulk Add To Group" even if they're group owners](https://meta.discourse.org/t/moderators-cant-use-bulk-add-to-group-even-if-theyre-group-owners/140041)

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**Author:** [@mint\_saxon](https://meta.discourse.org/u/mint_saxon)\
**Replies:** 0\
**Last updated:** [January 29, 2020, 10:42am UTC](https://meta.discourse.org/t/moderators-cant-use-bulk-add-to-group-even-if-theyre-group-owners/140041 "2020-01-29T10:42:13Z")

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Create an administrator account, a moderator account, and a staged account (e.g. by sending a private message to an e-mail address which is not associated with an existing user account) Create a group, set the moderator…

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## [Discobot doesn’t respond in Chat](https://meta.discourse.org/t/discobot-doesn-t-respond-in-chat/288578)

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**Author:** [@mforbes](https://meta.discourse.org/u/mforbes)\
**Replies:** 7\
**Last updated:** [December 15, 2023, 12:25am UTC](https://meta.discourse.org/t/discobot-doesn-t-respond-in-chat/288578 "2023-12-15T00:25:44Z")

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Am I doing something wrong? When I send start tutorial etc. as a Chat to @discobot, nothing happens.

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## [Globally Disable Auto Close](https://meta.discourse.org/t/globally-disable-auto-close/288693)

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**Author:** [@Corey\_Strausman](https://meta.discourse.org/u/Corey_Strausman)\
**Replies:** 5\
**Last updated:** [December 14, 2023, 7:42pm UTC](https://meta.discourse.org/t/globally-disable-auto-close/288693 "2023-12-14T19:42:46Z")

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I was wondering if there was any way in the global settings to disable auto-close so that it no longer auto-closes any topics. I tried searching past threads and there doesn’t seem to be a simple solution to this. Can s…

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## [Ads.txt is not working](https://meta.discourse.org/t/ads-txt-is-not-working/127088)

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**Author:** [@ankur1857](https://meta.discourse.org/u/ankur1857)\
**Replies:** 2\
**Last updated:** [January 28, 2020, 8:45pm UTC](https://meta.discourse.org/t/ads-txt-is-not-working/127088 "2020-01-28T20:45:50Z")

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I had added the ads.txt content in Ad Plugin but the page mysite/ads.txt is not opening. I am getting the Adsense alert due to not having ads.txt page. Please help to resolve the matter.

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## [Need help in installation](https://meta.discourse.org/t/need-help-in-installation/288608)

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**Author:** [@HardikJade](https://meta.discourse.org/u/HardikJade)\
**Replies:** 3\
**Last updated:** [December 14, 2023, 7:06pm UTC](https://meta.discourse.org/t/need-help-in-installation/288608 "2023-12-14T19:06:56Z")

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Hey I install discourse and follow advance developer guide But I am getting this error

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## [Trouble with Google Bucket for backup](https://meta.discourse.org/t/trouble-with-google-bucket-for-backup/139959)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 4\
**Last updated:** [December 14, 2023, 6:39pm UTC](https://meta.discourse.org/t/trouble-with-google-bucket-for-backup/139959 "2023-12-14T18:39:16Z")

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On a site where backups and uploads to Google buckets was working, the backup page now says: Failed to access backup storage: A header or query you provided requested a function that is not implemented. I thought that …

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## [Migration from mysql forum to discourse](https://meta.discourse.org/t/migration-from-mysql-forum-to-discourse/288687)

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**Author:** [@maaatt](https://meta.discourse.org/u/maaatt)\
**Replies:** 1\
**Last updated:** [December 14, 2023, 5:40pm UTC](https://meta.discourse.org/t/migration-from-mysql-forum-to-discourse/288687 "2023-12-14T17:40:29Z")

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Hello, I’m trying to migrate my old forum in mysql into discourse importing a 500MB database inside the docker machine. The issue I found is that I don’t have enough space on discourse docker instance even if my hard d…

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## [502 Bad Gateway after online rebuild of tests-passed Production just now](https://meta.discourse.org/t/502-bad-gateway-after-online-rebuild-of-tests-passed-production-just-now/288705)

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**Author:** [@merefield](https://meta.discourse.org/u/merefield)\
**Replies:** 4\
**Last updated:** [December 14, 2023, 5:36pm UTC](https://meta.discourse.org/t/502-bad-gateway-after-online-rebuild-of-tests-passed-production-just-now/288705 "2023-12-14T17:36:57Z")

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Restarting the server, restarting the container, console rebuilding doesn’t help. Container is up as I can ./launcher enter app Got a bunch of these in logs, ideas on how to investigate redis failure? Error connecting…

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## [It is possible to add a new tab and URL on the same level of /about /faq /tos /privacy](https://meta.discourse.org/t/it-is-possible-to-add-a-new-tab-and-url-on-the-same-level-of-about-faq-tos-privacy/284976)

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**Author:** [@Pedro\_Diaz](https://meta.discourse.org/u/Pedro_Diaz)\
**Replies:** 1\
**Last updated:** [December 14, 2023, 4:02pm UTC](https://meta.discourse.org/t/it-is-possible-to-add-a-new-tab-and-url-on-the-same-level-of-about-faq-tos-privacy/284976 "2023-12-14T16:02:42Z")

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Hi forum, I need to add a new item to this tabs with a new content at this level, it is possible?

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## [Discourse + DigitalOcean + Mailjet setup](https://meta.discourse.org/t/discourse-digitalocean-mailjet-setup/287773)

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**Author:** [@pearsonified](https://meta.discourse.org/u/pearsonified)\
**Replies:** 34\
**Last updated:** [December 14, 2023, 3:35pm UTC](https://meta.discourse.org/t/discourse-digitalocean-mailjet-setup/287773 "2023-12-14T15:35:14Z")

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Before flaming me, please note I’ve read through nearly every post on these forums about Discourse + Mailjet, but nothing has answered my specific question. During the setup process, Discourse wants the following inform…

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## [Sending requests to AI via Typeform?](https://meta.discourse.org/t/sending-requests-to-ai-via-typeform/288684)

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**Author:** [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)\
**Replies:** 0\
**Last updated:** [September 15, 2023, 10:51am UTC](https://meta.discourse.org/t/sending-requests-to-ai-via-typeform/288684 "2023-09-15T10:51:56Z")

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Are you considering sending requests to artificial intelligence via Typeform form submissions?

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## [How to display categories by alphabet on sidebar and how to display tags on sidebar?](https://meta.discourse.org/t/how-to-display-categories-by-alphabet-on-sidebar-and-how-to-display-tags-on-sidebar/284277)

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**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\
**Replies:** 8\
**Last updated:** [December 14, 2023, 12:10pm UTC](https://meta.discourse.org/t/how-to-display-categories-by-alphabet-on-sidebar-and-how-to-display-tags-on-sidebar/284277 "2023-12-14T12:10:22Z")

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No tags on my sidebar and I can’t change the order of categories.

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## [Not receiving translations for 'Everyone'](https://meta.discourse.org/t/not-receiving-translations-for-everyone/288656)

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**Author:** [@packman](https://meta.discourse.org/u/packman)\
**Replies:** 4\
**Last updated:** [December 14, 2023, 11:09am UTC](https://meta.discourse.org/t/not-receiving-translations-for-everyone/288656 "2023-12-14T11:09:23Z")

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Thanks for looking at this so quickly. Unfortunately after a rebuild that has pulled the latest patch version in I’m still not getting any translations. I’ll try to do some more digging this morning to see if I can fin…

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## [All tags and labels are followed by a ref (#123)](https://meta.discourse.org/t/all-tags-and-labels-are-followed-by-a-ref-123/288633)

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**Author:** [@Jean-Michel25](https://meta.discourse.org/u/Jean-Michel25)\
**Replies:** 1\
**Last updated:** [December 14, 2023, 9:13am UTC](https://meta.discourse.org/t/all-tags-and-labels-are-followed-by-a-ref-123/288633 "2023-12-14T09:13:03Z")

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Hello this morning on https://forum.retrotechnique.org/ all tags and labels are followed by a ref A param I turned in admin console ? Other ? Thanks for the help

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## [Comment on a question instead of answering it](https://meta.discourse.org/t/comment-on-a-question-instead-of-answering-it/139533)

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**Author:** [@lassoan](https://meta.discourse.org/u/lassoan)\
**Replies:** 12\
**Last updated:** [January 28, 2020, 3:44am UTC](https://meta.discourse.org/t/comment-on-a-question-instead-of-answering-it/139533 "2020-01-28T03:44:58Z")

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Discourse is awesome and it helped us growing community around our open-source software tremendously, thank you! We would like to improve user’s experience by answering all questions. However, too easy too hard, to too …

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## [How to make the gem installation in discourse-ai use the gem image source modified in web.china.template.yml?](https://meta.discourse.org/t/how-to-make-the-gem-installation-in-discourse-ai-use-the-gem-image-source-modified-in-web-china-template-yml/288645)

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**Author:** [@sober](https://meta.discourse.org/u/sober)\
**Replies:** 9\
**Last updated:** [December 14, 2023, 2:35am UTC](https://meta.discourse.org/t/how-to-make-the-gem-installation-in-discourse-ai-use-the-gem-image-source-modified-in-web-china-template-yml/288645 "2023-12-14T02:35:47Z")

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problem When I was in China, I wanted to change the gem mirror source. At discourse-ai of fork, I modified the gem mirror source information in Gemfile and gemfile. lock, but the log display was still downloaded from htt…

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## ["Hide imported topics until there is a reply" not working?](https://meta.discourse.org/t/hide-imported-topics-until-there-is-a-reply-not-working/288555)

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**Author:** [@limetti](https://meta.discourse.org/u/limetti)\
**Replies:** 1\
**Last updated:** [December 13, 2023, 8:07pm UTC](https://meta.discourse.org/t/hide-imported-topics-until-there-is-a-reply-not-working/288555 "2023-12-13T20:07:28Z")

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Hello, I am using the embedding feature with JS to import posts into Discourse. I checked the box that imported topics should be hidden, until there is a reply. But this does not seem to work. When a user visits my pag…

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## [About deactivated account](https://meta.discourse.org/t/about-deactivated-account/288550)

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**Author:** [@Helga\_Razinkova](https://meta.discourse.org/u/Helga_Razinkova)\
**Replies:** 2\
**Last updated:** [December 13, 2023, 7:20pm UTC](https://meta.discourse.org/t/about-deactivated-account/288550 "2023-12-13T19:20:04Z")

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Hi everyone! Here’s the thing: we have an SSO authorization, meaning a user gets automatically signed up when going to the forum from our dashboard. The question: a client of ours wasn’t quite happy about being auto-au…

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## [Failed to render table in post](https://meta.discourse.org/t/failed-to-render-table-in-post/74794)

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**Author:** [@realcasey](https://meta.discourse.org/u/realcasey)\
**Replies:** 6\
**Last updated:** [November 29, 2017, 7:11am UTC](https://meta.discourse.org/t/failed-to-render-table-in-post/74794 "2017-11-29T07:11:25Z")

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I try this script in post: \<div\> \<style\> .dataframe thead tr:only-child th { text-align: right; } .dataframe thead th { text-align: left; } .dataframe tbody tr th { vertical…

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## [FATAL ERROR: Reached heap limit Allocation failed - JavaScript heap out of memory](https://meta.discourse.org/t/fatal-error-reached-heap-limit-allocation-failed-javascript-heap-out-of-memory/288543)

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**Author:** [@mholt](https://meta.discourse.org/u/mholt)\
**Replies:** 5\
**Last updated:** [December 13, 2023, 4:27pm UTC](https://meta.discourse.org/t/fatal-error-reached-heap-limit-allocation-failed-javascript-heap-out-of-memory/288543 "2023-12-13T16:27:41Z")

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Rebuild failure: "extconf failed, exit code 1" -- due to old Docker? I’m getting this too, and now our forum is offline :thinking:

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## [Looking for help to setup discourse as a community and train us in its use](https://meta.discourse.org/t/looking-for-help-to-setup-discourse-as-a-community-and-train-us-in-its-use/288518)

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**Author:** [@Denise-ABC](https://meta.discourse.org/u/Denise-ABC)\
**Replies:** 2\
**Last updated:** [December 13, 2023, 1:01pm UTC](https://meta.discourse.org/t/looking-for-help-to-setup-discourse-as-a-community-and-train-us-in-its-use/288518 "2023-12-13T13:01:13Z")

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We are looking for a trainer/consultant to help us setup and active community and train our staff in its use - ideally in UK - remote support fine - otherwise meetings in London.

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