# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=241

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 242

---

## [Matomo analytics working?](https://meta.discourse.org/t/matomo-analytics-working/288099)

<div class="topic-metadata">

**Author:** [@PatrickH](https://meta.discourse.org/u/PatrickH)\
**Replies:** 2\
**Last updated:** [December 10, 2023, 12:33am UTC](https://meta.discourse.org/t/matomo-analytics-working/288099 "2023-12-10T00:33:23Z")

</div>

Does anyone have the matomo analytics working?

---

## [No text for titles](https://meta.discourse.org/t/no-text-for-titles/288004)

<div class="topic-metadata">

**Author:** [@pbies](https://meta.discourse.org/u/pbies)\
**Replies:** 0\
**Last updated:** [December 8, 2023, 6:03pm UTC](https://meta.discourse.org/t/no-text-for-titles/288004 "2023-12-08T18:03:02Z")

</div>

I am missing titles for options/columns in GUI. As I remember - on my site it was from beginning. I was waiting for upgrade to solve it, but upgrade didn’t fixed that. How can I fix this?

---

## [Making a distinction between private and non-existing page message](https://meta.discourse.org/t/making-a-distinction-between-private-and-non-existing-page-message/139509)

<div class="topic-metadata">

**Author:** [@tremebundo](https://meta.discourse.org/u/tremebundo)\
**Replies:** 6\
**Last updated:** [January 24, 2020, 2:04pm UTC](https://meta.discourse.org/t/making-a-distinction-between-private-and-non-existing-page-message/139509 "2020-01-24T14:04:15Z")

</div>

Hey there! Currently if someone is not logged in or has no right to access a private thread, they get the message: Oops! That page doesn’t exist or is private.. For example: https://meta.discourse.org/sdvsd I was wond…

---

## [Chrome "blocking ads"?!](https://meta.discourse.org/t/chrome-blocking-ads/287991)

<div class="topic-metadata">

**Author:** [@ganncamp](https://meta.discourse.org/u/ganncamp)\
**Replies:** 6\
**Last updated:** [December 8, 2023, 4:29pm UTC](https://meta.discourse.org/t/chrome-blocking-ads/287991 "2023-12-08T16:29:03Z")

</div>

Chrome (okay, the “secure” fork of Chrome my company uses) keeps telling me it blocked ads on our Discourse instance: But we don’t have any ads at all. We’ve got a few plugins and components installed in our public …

---

## [Change 'Solved' icon and 'Solution' button](https://meta.discourse.org/t/change-solved-icon-and-solution-button/292191)

<div class="topic-metadata">

**Author:** [@DorisHo](https://meta.discourse.org/u/DorisHo)\
**Replies:** 2\
**Last updated:** [December 8, 2023, 4:18pm UTC](https://meta.discourse.org/t/change-solved-icon-and-solution-button/292191 "2023-12-08T16:18:15Z")

</div>

Hello! I’m curious to know 2 things: Is there a way we can change the icon and text based on unselected/selected responses? For example: A response that is not marked as a solution will show this. While a response …

---

## [How to stop search engines from indexing a particular Community topic?](https://meta.discourse.org/t/how-to-stop-search-engines-from-indexing-a-particular-community-topic/287982)

<div class="topic-metadata">

**Author:** [@Teresations](https://meta.discourse.org/u/Teresations)\
**Replies:** 5\
**Last updated:** [December 8, 2023, 4:04pm UTC](https://meta.discourse.org/t/how-to-stop-search-engines-from-indexing-a-particular-community-topic/287982 "2023-12-08T16:04:08Z")

</div>

Hello, Hope you’re all well. :slight\_smile: This will be my first time posting here, so I’m hoping I got the Category right. We have a Discourse community topic that has recently become heated and we’d like to stop sea…

---

## [Editing post moves it to newest on homepage](https://meta.discourse.org/t/editing-post-moves-it-to-newest-on-homepage/287971)

<div class="topic-metadata">

**Author:** [@Lize\_Gibson](https://meta.discourse.org/u/Lize_Gibson)\
**Replies:** 2\
**Last updated:** [December 8, 2023, 2:34pm UTC](https://meta.discourse.org/t/editing-post-moves-it-to-newest-on-homepage/287971 "2023-12-08T14:34:56Z")

</div>

Whenever we make an edit to a topic (event to just add another tag) it moves it up to top of the latest list of topics on the homepage. I have been through the admin settings and tried to search on here but cannot work …

---

## [Can't load site in Safari](https://meta.discourse.org/t/cant-load-site-in-safari/287770)

<div class="topic-metadata">

**Author:** [@A5AA](https://meta.discourse.org/u/A5AA)\
**Replies:** 7\
**Last updated:** [December 8, 2023, 7:36am UTC](https://meta.discourse.org/t/cant-load-site-in-safari/287770 "2023-12-08T07:36:08Z")

</div>

Hi everyone. Sorry for my silly question :sob: I set up discourse at the subdomain name www.pila.cc. I use a CNAME record and redirect pila.cc to www.pila.cc. Here are all the records: I can’t load my site in Safari…

---

## [How is the "theme" Category acheived in Meta?](https://meta.discourse.org/t/how-is-the-theme-category-acheived-in-meta/287957)

<div class="topic-metadata">

**Author:** [@Tris20](https://meta.discourse.org/u/Tris20)\
**Replies:** 2\
**Last updated:** [December 8, 2023, 11:17am UTC](https://meta.discourse.org/t/how-is-the-theme-category-acheived-in-meta/287957 "2023-12-08T11:17:31Z")

</div>

I’m also looking to setup one particular category/subcategory on my instance in a simlar way. How was this layout acheived? Is there a particular theme component for this, or is it a setting I’ve missed?

---

## [To disable Messaging options to all users](https://meta.discourse.org/t/to-disable-messaging-options-to-all-users/287860)

<div class="topic-metadata">

**Author:** [@Aditya\_Shevle](https://meta.discourse.org/u/Aditya_Shevle)\
**Replies:** 4\
**Last updated:** [December 8, 2023, 7:54am UTC](https://meta.discourse.org/t/to-disable-messaging-options-to-all-users/287860 "2023-12-08T07:54:34Z")

</div>

Hello, I’ve successfully installed a discourse platform on my server. However, I’m currently seeking a solution to disable the messaging feature for all users on the platform. Could you please guide me on how to accompl…

---

## [User profile links redirect to 404 page](https://meta.discourse.org/t/user-profile-links-redirect-to-404-page/287654)

<div class="topic-metadata">

**Author:** [@mflorido1987](https://meta.discourse.org/u/mflorido1987)\
**Replies:** 13\
**Last updated:** [December 8, 2023, 7:24am UTC](https://meta.discourse.org/t/user-profile-links-redirect-to-404-page/287654 "2023-12-08T07:24:37Z")

</div>

Hello, We are having issues when viewing user profile links like these: https://forum.gfavip.com/u/admin/summary https://forum.gfavip.com/u/admin/activity https://forum.gfavip.com/u/admin/invited https://forum.gfavi…

---

## [Way to change From Email Id](https://meta.discourse.org/t/way-to-change-from-email-id/287927)

<div class="topic-metadata">

**Author:** [@Aditya\_Shevle](https://meta.discourse.org/u/Aditya_Shevle)\
**Replies:** 5\
**Last updated:** [December 8, 2023, 7:15am UTC](https://meta.discourse.org/t/way-to-change-from-email-id/287927 "2023-12-08T07:15:55Z")

</div>

Hi, As I have already installed Discourse on my server, and now I wanted to change from email id. See the attached screenshot. Is there any way to change email id? Thank you in advance!

---

## [There is a bug searching in Chinese](https://meta.discourse.org/t/there-is-a-bug-searching-in-chinese/287868)

<div class="topic-metadata">

**Author:** [@qiancsf](https://meta.discourse.org/u/qiancsf)\
**Replies:** 3\
**Last updated:** [December 8, 2023, 3:31am UTC](https://meta.discourse.org/t/there-is-a-bug-searching-in-chinese/287868 "2023-12-08T03:31:13Z")

</div>

Searching in Chinese has a bug, I can’t upload images, what’s going on?

---

## [OIDC plugin suddenly broken, silently fails for new users](https://meta.discourse.org/t/oidc-plugin-suddenly-broken-silently-fails-for-new-users/287881)

<div class="topic-metadata">

**Author:** [@snikch](https://meta.discourse.org/u/snikch)\
**Replies:** 2\
**Last updated:** [December 8, 2023, 2:40am UTC](https://meta.discourse.org/t/oidc-plugin-suddenly-broken-silently-fails-for-new-users/287881 "2023-12-08T02:40:47Z")

</div>

We have a discourse instance running that has stopped signing in users who don’t have an account already and we’re stumped as to why! This started a couple of weeks ago after we installed the Discourse AI plugin and rest…

---

## [Customise 'Add Event' Button in Composer](https://meta.discourse.org/t/customise-add-event-button-in-composer/287892)

<div class="topic-metadata">

**Author:** [@martyn\_thomas](https://meta.discourse.org/u/martyn_thomas)\
**Replies:** 3\
**Last updated:** [December 7, 2023, 11:01pm UTC](https://meta.discourse.org/t/customise-add-event-button-in-composer/287892 "2023-12-07T23:01:31Z")

</div>

Hi New Discourse Admin here (been roped into doing a 2.4 to 3.\* migration) - sorry in advance for the silly questions: I’m trying to customise the date picker in the composer window. In our 2.4 install it displays as …

---

## [Get new Registration EMails 3 times and in a loop](https://meta.discourse.org/t/get-new-registration-emails-3-times-and-in-a-loop/287737)

<div class="topic-metadata">

**Author:** [@Taste-OF-IT](https://meta.discourse.org/u/Taste-OF-IT)\
**Replies:** 1\
**Last updated:** [December 7, 2023, 3:47pm UTC](https://meta.discourse.org/t/get-new-registration-emails-3-times-and-in-a-loop/287737 "2023-12-07T15:47:59Z")

</div>

Hi all, i have setup a new discourse forum. I use an external Mailprovider, which works for my other mailboxes well. If i register a new user i got the registration mail 3 times. After some time i got again the registra…

---

## [Change Date Format on Topics](https://meta.discourse.org/t/change-date-format-on-topics/287791)

<div class="topic-metadata">

**Author:** [@martyn\_thomas](https://meta.discourse.org/u/martyn_thomas)\
**Replies:** 2\
**Last updated:** [December 7, 2023, 3:43pm UTC](https://meta.discourse.org/t/change-date-format-on-topics/287791 "2023-12-07T15:43:06Z")

</div>

Hi Guys Is there a way to changes how dates are displayed on the Topic list - for example currently today’s date will display as Dec 06 instead of 06 Dec. I’ve tried going to Admin \> Customize \> Text Content (as sugges…

---

## [Shield icon for Admins (in discussion threads)](https://meta.discourse.org/t/shield-icon-for-admins-in-discussion-threads/287863)

<div class="topic-metadata">

**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 3\
**Last updated:** [December 7, 2023, 2:23pm UTC](https://meta.discourse.org/t/shield-icon-for-admins-in-discussion-threads/287863 "2023-12-07T14:23:18Z")

</div>

Does this icon not show up for Admins? Or only shows in topic threads for Moderators? (shield icon displayed for a Moderator in a topic thread) I’ve been searching for a related setting. I think I probably disabled i…

---

## [ActivityPub: reset category handle in CLI?](https://meta.discourse.org/t/activitypub-reset-category-handle-in-cli/286743)

<div class="topic-metadata">

**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 3\
**Last updated:** [December 7, 2023, 2:07pm UTC](https://meta.discourse.org/t/activitypub-reset-category-handle-in-cli/286743 "2023-12-07T14:07:37Z")

</div>

Hi, I am currently setting up a new discourse instance and used an incorrect string for the ActivityPub category handle (WebFinger ressource). As it is not possible to reset this in the UX of the plugin: is there an o…

---

## [I have this error when upgrading discourse](https://meta.discourse.org/t/i-have-this-error-when-upgrading-discourse/287854)

<div class="topic-metadata">

**Author:** [@cmdntd](https://meta.discourse.org/u/cmdntd)\
**Replies:** 9\
**Last updated:** [December 7, 2023, 1:33pm UTC](https://meta.discourse.org/t/i-have-this-error-when-upgrading-discourse/287854 "2023-12-07T13:33:22Z")

</div>

I have this error when upgrading discourse. Now web is down. == 20231026010114 CreatePgVectorChatbotPostEmbeddingsIndex: migrating ========= -- execute(" CREATE INDEX pgv\_hnsw\_index\_on\_chatbot\_post\_embeddings ON ch…

---

## ["desktop category page style" - Latest Topics only option](https://meta.discourse.org/t/desktop-category-page-style-latest-topics-only-option/287797)

<div class="topic-metadata">

**Author:** [@martyn\_thomas](https://meta.discourse.org/u/martyn_thomas)\
**Replies:** 2\
**Last updated:** [December 7, 2023, 9:03am UTC](https://meta.discourse.org/t/desktop-category-page-style-latest-topics-only-option/287797 "2023-12-07T09:03:43Z")

</div>

I’m looking for a way for the default view to only contain the latest topics. The default theme only has ‘Categories and Latest Topics’ as an option in “desktop category page style” What am i missing? Thanks

---

## [How can I hide the latest topics list on mobile device?](https://meta.discourse.org/t/how-can-i-hide-the-latest-topics-list-on-mobile-device/287828)

<div class="topic-metadata">

**Author:** [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Replies:** 0\
**Last updated:** [December 7, 2023, 7:32am UTC](https://meta.discourse.org/t/how-can-i-hide-the-latest-topics-list-on-mobile-device/287828 "2023-12-07T07:32:30Z")

</div>

How can I hide the latest topics list on mobile device? the value 0 cannot be selected from the settings

---

## [Shields.io unable to retrieve Discourse statistics API](https://meta.discourse.org/t/shields-io-unable-to-retrieve-discourse-statistics-api/128574)

<div class="topic-metadata">

**Author:** [@haikalpribadi](https://meta.discourse.org/u/haikalpribadi)\
**Replies:** 12\
**Last updated:** [December 6, 2023, 5:35pm UTC](https://meta.discourse.org/t/shields-io-unable-to-retrieve-discourse-statistics-api/128574 "2023-12-06T17:35:34Z")

</div>

Hi everyone, We’ve had a Discourse shield on our repository for a while now, and it recently stopped working. If you go to 404: badge not found and select any Discourse shield, you can enter your discourse domain addre…

---

## [Overlapping text and menus after upgrade to 3.2.0.beta4-dev](https://meta.discourse.org/t/overlapping-text-and-menus-after-upgrade-to-3-2-0-beta4-dev/287580)

<div class="topic-metadata">

**Author:** [@aaronpk](https://meta.discourse.org/u/aaronpk)\
**Replies:** 4\
**Last updated:** [December 6, 2023, 4:19pm UTC](https://meta.discourse.org/t/overlapping-text-and-menus-after-upgrade-to-3-2-0-beta4-dev/287580 "2023-12-06T16:19:25Z")

</div>

I just upgraded a forum to 3.2.0.beta4-dev, and have been getting some strange bug reports from users. The most puzzling one is this screenshot illustrating overlapping text and menus on her phone. This is an Android dev…

---

## [Alt Attribute for Profile Picture](https://meta.discourse.org/t/alt-attribute-for-profile-picture/287727)

<div class="topic-metadata">

**Author:** [@musab](https://meta.discourse.org/u/musab)\
**Replies:** 1\
**Last updated:** [December 6, 2023, 2:37pm UTC](https://meta.discourse.org/t/alt-attribute-for-profile-picture/287727 "2023-12-06T14:37:44Z")

</div>

We use Semrush’s Site Audit to detect SEO issues, we’ve a Discourse forum, and Semrush detected that “images don’t have alt attributes”. How a user can add an HTML image alt attribute to their profile picture, and how w…

---

## [Your Discourse installation is out of date. Click here to upgrade](https://meta.discourse.org/t/your-discourse-installation-is-out-of-date-click-here-to-upgrade/287720)

<div class="topic-metadata">

**Author:** [@Resul\_Ravi](https://meta.discourse.org/u/Resul_Ravi)\
**Replies:** 1\
**Last updated:** [December 6, 2023, 2:31pm UTC](https://meta.discourse.org/t/your-discourse-installation-is-out-of-date-click-here-to-upgrade/287720 "2023-12-06T14:31:41Z")

</div>

Hi, My current version is 3.2.0.beta3-dev showing the Latest version is 3.2.0.beta3 , and getting a notification like “Your Discourse installation is out of date. Click here to upgrade.” Is there any manual on how to u…

---

## [Is it possible to change Dark mode preference for all members?](https://meta.discourse.org/t/is-it-possible-to-change-dark-mode-preference-for-all-members/286069)

<div class="topic-metadata">

**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 2\
**Last updated:** [November 25, 2023, 12:39pm UTC](https://meta.discourse.org/t/is-it-possible-to-change-dark-mode-preference-for-all-members/286069 "2023-11-25T12:39:52Z")

</div>

I solved this by adding this plugin: https://github.com/discourse/discourse-sidebar-theme-toggle Is that the plugin used on meta.discourse.org?

---

## [The goal meter isn't working for me](https://meta.discourse.org/t/the-goal-meter-isnt-working-for-me/287721)

<div class="topic-metadata">

**Author:** [@oopsyscoops](https://meta.discourse.org/u/oopsyscoops)\
**Replies:** 0\
**Last updated:** [December 6, 2023, 1:30pm UTC](https://meta.discourse.org/t/the-goal-meter-isnt-working-for-me/287721 "2023-12-06T13:30:28Z")

</div>

The meter that shows the progress of donations remains at 0 despite there being contributions. Is there a known quirk with this?

---

## [Customised text as introduction to every system PM](https://meta.discourse.org/t/customised-text-as-introduction-to-every-system-pm/287712)

<div class="topic-metadata">

**Author:** [@Jonathan5](https://meta.discourse.org/u/Jonathan5)\
**Replies:** 2\
**Last updated:** [December 6, 2023, 12:55pm UTC](https://meta.discourse.org/t/customised-text-as-introduction-to-every-system-pm/287712 "2023-12-06T12:55:54Z")

</div>

Would it be possible to add some text (along the lines of “This is an automated message”) to every PM sent by the system, e.g. on promotion or when badges are awarded? Alternatively, is there any way to identify and edi…

---

## [Is the "AI Google Custom Search” setting for searching within the forum or searching the internet?](https://meta.discourse.org/t/is-the-ai-google-custom-search-setting-for-searching-within-the-forum-or-searching-the-internet/288650)

<div class="topic-metadata">

**Author:** [@Leo\_Wong](https://meta.discourse.org/u/Leo_Wong)\
**Replies:** 4\
**Last updated:** [December 6, 2023, 8:20am UTC](https://meta.discourse.org/t/is-the-ai-google-custom-search-setting-for-searching-within-the-forum-or-searching-the-internet/288650 "2023-12-06T08:20:22Z")

</div>

Question about “AI Google Custom Search” setting. Can anyone let me know if this option is for searching within the forum or searching the internet? Our staff would like to provide a search function for the internet via…

[Previous page](https://meta.discourse.org/c/support/6.md?page=240)

[Next page](https://meta.discourse.org/c/support/6.md?page=242)
