# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=25

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 26

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## [Allow Embedded Video from Bunny CDN stream service](https://meta.discourse.org/t/allow-embedded-video-from-bunny-cdn-stream-service/398491)

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**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 1\
**Last updated:** [March 16, 2026, 9:26pm UTC](https://meta.discourse.org/t/allow-embedded-video-from-bunny-cdn-stream-service/398491 "2026-03-16T21:26:59Z")

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Hey gang. I am looking to embed some videos from Bunny CDN stream service. When I attempt to embed via the URL, I get a generic link, and the video is not embedded. Any thoughts on what I should be doing?

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## [Username + real name not working in 2026.3.0-latest](https://meta.discourse.org/t/username-real-name-not-working-in-2026-3-0-latest/398407)

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**Author:** [@jmsachs](https://meta.discourse.org/u/jmsachs)\
**Replies:** 4\
**Last updated:** [March 16, 2026, 9:05pm UTC](https://meta.discourse.org/t/username-real-name-not-working-in-2026-3-0-latest/398407 "2026-03-16T21:05:48Z")

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We are testing an upgrade from 3.4.0.beta3-dev to 2026.3.0-latest, on a staging server, and the only thing that looks out of sorts is that it won’t display username and real name together. This works correctly in 3.4…

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## [Our Forum Seems To Be Logging Everyone Out](https://meta.discourse.org/t/our-forum-seems-to-be-logging-everyone-out/398408)

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**Author:** [@Apiento](https://meta.discourse.org/u/Apiento)\
**Replies:** 3\
**Last updated:** [March 16, 2026, 6:29pm UTC](https://meta.discourse.org/t/our-forum-seems-to-be-logging-everyone-out/398408 "2026-03-16T18:29:01Z")

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We have a forum here \> https://forum.testpressing.org/ \< and for some reason Discourse is now logging all the users out and saying ‘you can’t log in from that IP address’. If you retry it four or fice times it lets you i…

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## [Is it possible to change Topic Title prompt for a category?](https://meta.discourse.org/t/is-it-possible-to-change-topic-title-prompt-for-a-category/205219)

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**Author:** [@rodypl](https://meta.discourse.org/u/rodypl)\
**Replies:** 3\
**Last updated:** [March 16, 2026, 5:55pm UTC](https://meta.discourse.org/t/is-it-possible-to-change-topic-title-prompt-for-a-category/205219 "2026-03-16T17:55:15Z")

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I created a category on my forum called “Contest Submissions”. This category will be reserved to submissions for when our company runs a contest. I’ve figured out how to create a topic template for the body of a new topi…

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## [The order of characters when typing in the floating search widget is reversed](https://meta.discourse.org/t/the-order-of-characters-when-typing-in-the-floating-search-widget-is-reversed/398423)

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**Author:** [@sk-or-v1-contents](https://meta.discourse.org/u/sk-or-v1-contents)\
**Replies:** 5\
**Last updated:** [March 16, 2026, 2:41pm UTC](https://meta.discourse.org/t/the-order-of-characters-when-typing-in-the-floating-search-widget-is-reversed/398423 "2026-03-16T14:41:15Z")

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Priority/Severity: Moderate, I guess? Platform: try.discourse.org (can reproduce in Safe Mode) Edge 144.0.3719.91 MIUI 13.0.14 on Android 12 Mi 11 Lite Description: The order of characters when typing in the float…

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## [Sidebar custom link strips internal hostname from query parameters of external URLs](https://meta.discourse.org/t/sidebar-custom-link-strips-internal-hostname-from-query-parameters-of-external-urls/398537)

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**Author:** [@カス\_テス](https://meta.discourse.org/u/%E3%82%AB%E3%82%B9_%E3%83%86%E3%82%B9)\
**Replies:** 0\
**Last updated:** [March 16, 2026, 2:21pm UTC](https://meta.discourse.org/t/sidebar-custom-link-strips-internal-hostname-from-query-parameters-of-external-urls/398537 "2026-03-16T14:21:14Z")

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When saving a sidebar custom link with an external URL that contains the site’s own hostname inside a query parameter, the hostname is incorrectly stripped from the query parameter, breaking the URL. Steps to reproduce …

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## [Subcategories and Categories with no subcategories don't show views/reply counts](https://meta.discourse.org/t/subcategories-and-categories-with-no-subcategories-dont-show-views-reply-counts/398418)

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**Author:** [@shapelychops](https://meta.discourse.org/u/shapelychops)\
**Replies:** 4\
**Last updated:** [March 16, 2026, 2:20pm UTC](https://meta.discourse.org/t/subcategories-and-categories-with-no-subcategories-dont-show-views-reply-counts/398418 "2026-03-16T14:20:44Z")

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We’re using the Ghost theme, loving it, looks great, except we noticed only certain categories in our forum were showing view counts and reply counts in the topic list, and after much hair-pulling, we realized what the c…

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## [My forum can be accessed using someone else's URL](https://meta.discourse.org/t/my-forum-can-be-accessed-using-someone-elses-url/398517)

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**Author:** [@ばこん](https://meta.discourse.org/u/%E3%81%B0%E3%81%93%E3%82%93)\
**Replies:** 4\
**Last updated:** [March 16, 2026, 10:10am UTC](https://meta.discourse.org/t/my-forum-can-be-accessed-using-someone-elses-url/398517 "2026-03-16T10:10:01Z")

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It seems my friend is using a proxy to make my forum publicly accessible. Is there any way to prevent this?

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## [Problems setting up Sentiment](https://meta.discourse.org/t/problems-setting-up-sentiment/309270)

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**Author:** [@Bathinda](https://meta.discourse.org/u/Bathinda)\
**Replies:** 20\
**Last updated:** [March 16, 2026, 5:32am UTC](https://meta.discourse.org/t/problems-setting-up-sentiment/309270 "2026-03-16T05:32:32Z")

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Why does this ‘Overall Sentiment’ query gives empty results:

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## [Getting error while uploading theme](https://meta.discourse.org/t/getting-error-while-uploading-theme/398471)

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**Author:** [@saish](https://meta.discourse.org/u/saish)\
**Replies:** 8\
**Last updated:** [March 15, 2026, 10:02am UTC](https://meta.discourse.org/t/getting-error-while-uploading-theme/398471 "2026-03-15T10:02:13Z")

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I am trying to upload a theme using the NX command: nx theme:upload:watch theme\_name However, when I run this command, I receive the following error: Error 500 for https://example.com/admin/themes/import.json Due to …

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## [Forum Aquisition](https://meta.discourse.org/t/forum-aquisition/398452)

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**Author:** [@Timelord](https://meta.discourse.org/u/Timelord)\
**Replies:** 4\
**Last updated:** [March 14, 2026, 9:16pm UTC](https://meta.discourse.org/t/forum-aquisition/398452 "2026-03-14T21:16:13Z")

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Hey gang. I have an existing forum (Discourse), and another site in my same niche is throwing in the towel (also Discourse). How do I ‘import’ the content from his site to mine without doing a full backup/restore? Any…

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## [Link counter missing for attachments](https://meta.discourse.org/t/link-counter-missing-for-attachments/398453)

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**Author:** [@Eviepayne](https://meta.discourse.org/u/Eviepayne)\
**Replies:** 1\
**Last updated:** [March 14, 2026, 9:14pm UTC](https://meta.discourse.org/t/link-counter-missing-for-attachments/398453 "2026-03-14T21:14:51Z")

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I did an update recently and some users have reported an issue where uploaded files (mainly text files) are missing their counters. When uploading a file you get this syntax: \[test.txt|attachment\](upload://ekKqBuaScWkd…

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## [Linkedin OAUTH Core Function - "The redirect\_uri does not match the registered value"](https://meta.discourse.org/t/linkedin-oauth-core-function-the-redirect-uri-does-not-match-the-registered-value/375899)

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**Author:** [@joshhabka](https://meta.discourse.org/u/joshhabka)\
**Replies:** 3\
**Last updated:** [March 14, 2026, 8:34pm UTC](https://meta.discourse.org/t/linkedin-oauth-core-function-the-redirect-uri-does-not-match-the-registered-value/375899 "2026-03-14T20:34:26Z")

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I have created a Linkedin developed app with “Sign In with LinkedIn using OpenID Connect” enabled. Then I copied the client ID and primary client secret from the “Auth” tab and inputted them into “LinkedIn OIDC client I…

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## [Display images on the article's front page](https://meta.discourse.org/t/display-images-on-the-articles-front-page/398435)

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**Author:** [@Engineer\_Abdallah](https://meta.discourse.org/u/Engineer_Abdallah)\
**Replies:** 1\
**Last updated:** [March 14, 2026, 5:52pm UTC](https://meta.discourse.org/t/display-images-on-the-articles-front-page/398435 "2026-03-14T17:52:32Z")

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Can I display specific images in articles instead of just plain text? For example Are there any additional features that support the courses in any way, in terms of organization and progression? Actually, I plan to…

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## [After enabling AI translation, the tags will also be translated to the user's language, and the tag content cannot be modified.](https://meta.discourse.org/t/ai/398440)

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**Author:** [@祁同伟](https://meta.discourse.org/u/%E7%A5%81%E5%90%8C%E4%BC%9F)\
**Replies:** 1\
**Last updated:** [March 14, 2026, 12:50pm UTC](https://meta.discourse.org/t/ai/398440 "2026-03-14T12:50:47Z")

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After enabling AI translation, tags will also be translated into the user's language, and the content of those tags cannot be modified.

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## [How to understand the "Solved" locked status](https://meta.discourse.org/t/how-to-understand-the-solved-locked-status/398266)

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**Author:** [@Noble\_Fish](https://meta.discourse.org/u/Noble_Fish)\
**Replies:** 5\
**Last updated:** [March 14, 2026, 12:10pm UTC](https://meta.discourse.org/t/how-to-understand-the-solved-locked-status/398266 "2026-03-14T12:10:09Z")

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The solution marked in the diagram does not have a checkbox next to the button and cannot be deselected. Here is the situation: This is a self-hosted server for which I have Admin privileges. A topic was created by a…

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## [Re-adding missing uploads to the database](https://meta.discourse.org/t/re-adding-missing-uploads-to-the-database/152978)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 8\
**Last updated:** [March 13, 2026, 11:44pm UTC](https://meta.discourse.org/t/re-adding-missing-uploads-to-the-database/152978 "2026-03-13T23:44:35Z")

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I’ve got a site where it seems that a bunch of uploads have been removed from the uploads table in the database, but still exist in the filesystem. This leaves links to these broken. I’ve fixed a few by re-uploading file…

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## [About page hidden groups and about page extra groups — should extra-group members still see hidden groups on /about?](https://meta.discourse.org/t/about-page-hidden-groups-and-about-page-extra-groups-should-extra-group-members-still-see-hidden-groups-on-about/398417)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 0\
**Last updated:** [March 13, 2026, 10:19pm UTC](https://meta.discourse.org/t/about-page-hidden-groups-and-about-page-extra-groups-should-extra-group-members-still-see-hidden-groups-on-about/398417 "2026-03-13T22:19:26Z")

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Hi, I had a question about the interaction between these site settings: • about page hidden groups • about page extra groups From my admin account, it appears that if a group is listed in about page hidden groups, it…

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## [Mail does not go out after recent update](https://meta.discourse.org/t/mail-does-not-go-out-after-recent-update/393621)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 21\
**Last updated:** [March 13, 2026, 9:46pm UTC](https://meta.discourse.org/t/mail-does-not-go-out-after-recent-update/393621 "2026-03-13T21:46:13Z")

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There have been a lot of updates recently. One busted the subject line (no longer includes the category) and now no mail goes out at all. Users are very unhappy. I don’t know how to start debugging this issue. Where can …

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## [Discourse stopped polling my POP3 server](https://meta.discourse.org/t/discourse-stopped-polling-my-pop3-server/398324)

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**Author:** [@kwest](https://meta.discourse.org/u/kwest)\
**Replies:** 0\
**Last updated:** [March 12, 2026, 10:05pm UTC](https://meta.discourse.org/t/discourse-stopped-polling-my-pop3-server/398324 "2026-03-12T22:05:22Z")

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Hello, I run a Discourse server at Digital Ocean which polls our incoming email address at a cPanel-based shared hosting provider to retrieve messages to post to Discourse. It’s generally worked very well for a couple o…

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## [The three buttons that pop up after selecting text on a mobile browser do not work when clicked](https://meta.discourse.org/t/the-three-buttons-that-pop-up-after-selecting-text-on-a-mobile-browser-do-not-work-when-clicked/397943)

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**Author:** [@Noble\_Fish](https://meta.discourse.org/u/Noble_Fish)\
**Replies:** 7\
**Last updated:** [March 12, 2026, 4:54pm UTC](https://meta.discourse.org/t/the-three-buttons-that-pop-up-after-selecting-text-on-a-mobile-browser-do-not-work-when-clicked/397943 "2026-03-12T16:54:35Z")

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Usually on Discourse, after selecting text, a pop-up window appears with a row of buttons including “Quote” and “Copy Quote”. Recently, it has been found that on some mobile browsers, when these buttons are clicked, the…

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## [Nftables rules for hardening Discourse installation](https://meta.discourse.org/t/nftables-rules-for-hardening-discourse-installation/240591)

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**Author:** [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)\
**Replies:** 4\
**Last updated:** [March 12, 2026, 3:34pm UTC](https://meta.discourse.org/t/nftables-rules-for-hardening-discourse-installation/240591 "2026-03-12T15:34:55Z")

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Hello all, this is my first post here. My background: I have been administering Linux servers for over a decade. About a week ago I did a Discourse installation on a server (Debian Bullseye). I like it so far great! No…

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## [Customizing the groups page](https://meta.discourse.org/t/customizing-the-groups-page/398174)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 3\
**Last updated:** [March 11, 2026, 10:23pm UTC](https://meta.discourse.org/t/customizing-the-groups-page/398174 "2026-03-11T22:23:17Z")

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I would like to customize the groups page, at least to add a paragraph of text above the group list. As far as I understand, ultimately I’d have to create a theme component. But is it possible to do something without r…

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## [Has something changed in the data explorer? Can't get query via API](https://meta.discourse.org/t/has-something-changed-in-the-data-explorer-cant-get-query-via-api/398172)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 8\
**Last updated:** [March 11, 2026, 5:46pm UTC](https://meta.discourse.org/t/has-something-changed-in-the-data-explorer-cant-get-query-via-api/398172 "2026-03-11T17:46:37Z")

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This stopped working two days ago for a hosted customer: HTTP\_STATUS=$(curl -s -o /tmp/discourse\_response.json -w "%{http\_code}" \\ -X POST "https://HOSTNAME/admin/plugins/discourse-data-explorer/queries/3/run" \\ …

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## [What can moderators do to users?](https://meta.discourse.org/t/what-can-moderators-do-to-users/398136)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 6\
**Last updated:** [March 11, 2026, 4:07pm UTC](https://meta.discourse.org/t/what-can-moderators-do-to-users/398136 "2026-03-11T16:07:23Z")

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Hi, I just wanted to confirm the default permissions behaviour in Discourse. Can moderators delete user accounts, or is that restricted to admins only? I just wanted to confirm there are no edge cases (for example use…

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## [Can't delete a user's posts: InvalidForeignKey](https://meta.discourse.org/t/cant-delete-a-users-posts-invalidforeignkey/398175)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 1\
**Last updated:** [March 11, 2026, 3:21pm UTC](https://meta.discourse.org/t/cant-delete-a-users-posts-invalidforeignkey/398175 "2026-03-11T15:21:32Z")

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I triggered a user’s posts deletion. Since the posts weren’t deleted, I looked at sidekiq and /logs. The deletion process returns an error: Job exception: PG::ForeignKeyViolation: ERROR: update or delete on table "rev…

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## [Why Can't Discourse Retrieve OpenGraph Data?](https://meta.discourse.org/t/why-cant-discourse-retrieve-opengraph-data/398149)

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**Author:** [@wlandgraf](https://meta.discourse.org/u/wlandgraf)\
**Replies:** 3\
**Last updated:** [March 11, 2026, 2:27pm UTC](https://meta.discourse.org/t/why-cant-discourse-retrieve-opengraph-data/398149 "2026-03-11T14:27:02Z")

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When writing in topics in our Discourse site, when pasting some links, Discourse cannot retrieve OpenGraph (OneBox) information. We get an error like this (see also in screenshot): \>Sorry, we were unable to generate a p…

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## [How do I pick the AI model my translator uses?](https://meta.discourse.org/t/how-do-i-pick-the-ai-model-my-translator-uses/398034)

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**Author:** [@祁同伟](https://meta.discourse.org/u/%E7%A5%81%E5%90%8C%E4%BC%9F)\
**Replies:** 1\
**Last updated:** [March 11, 2026, 1:33pm UTC](https://meta.discourse.org/t/how-do-i-pick-the-ai-model-my-translator-uses/398034 "2026-03-11T13:33:59Z")

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The AI translation settings screen doesn’t show any standalone LLM option. Which plugin or theme component handled this translation?

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## [How to unsilence a user who innocently tried to copy & paste and got silenced](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988)

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**Author:** [@CapedCrusader](https://meta.discourse.org/u/CapedCrusader)\
**Replies:** 10\
**Last updated:** [March 11, 2026, 9:39am UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988 "2026-03-11T09:39:57Z")

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Very grateful that Discourse shoots down spam. No human community can exist with bots littering everything. However, when a new user innocently copy & pasted her post, it appears that our “sysadmin” silenced her automa…

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## [Debugging the page change API after migration](https://meta.discourse.org/t/debugging-the-page-change-api-after-migration/398132)

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**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\
**Replies:** 4\
**Last updated:** [March 11, 2026, 6:27am UTC](https://meta.discourse.org/t/debugging-the-page-change-api-after-migration/398132 "2026-03-11T06:27:48Z")

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please help take this from area in theme admin customization to the js tab in admin interface: \<script type="text/discourse-plugin" version="0.8.19"\> api.onPageChange(() =\> { if ( window.location.href === "https://app…

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