# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=255

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 256

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## [Webhook for new topic returns topic id but this is different from post id](https://meta.discourse.org/t/webhook-for-new-topic-returns-topic-id-but-this-is-different-from-post-id/282458)

<div class="topic-metadata">

**Author:** [@ponkie](https://meta.discourse.org/u/ponkie)\
**Replies:** 1\
**Last updated:** [October 17, 2023, 1:14am UTC](https://meta.discourse.org/t/webhook-for-new-topic-returns-topic-id-but-this-is-different-from-post-id/282458 "2023-10-17T01:14:34Z")

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Hi I was wondering if there is any way to currently forward the post id in the webhook for the creation of a new topic, or do I have to get all posts and match with the slug?

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## [Unused tags](https://meta.discourse.org/t/unused-tags/282428)

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**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 2\
**Last updated:** [October 17, 2023, 12:18am UTC](https://meta.discourse.org/t/unused-tags/282428 "2023-10-17T00:18:14Z")

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Continuing the discussion from 3.2.0.beta2: Auto delete unused tags, custom date range for reports, new chat notifications, and more: Are synonyms counted as unused ones?

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## [Issues setting up hostmail](https://meta.discourse.org/t/issues-setting-up-hostmail/281533)

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**Author:** [@khat17](https://meta.discourse.org/u/khat17)\
**Replies:** 12\
**Last updated:** [October 16, 2023, 8:29pm UTC](https://meta.discourse.org/t/issues-setting-up-hostmail/281533 "2023-10-16T20:29:40Z")

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Hi there. Hope you don’t mind me hijacking the thread. My hosting provider has no issues with email. All tests using various tools work - ports are open and should be able to send mail. Problem is - it doesn’t work with…

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## [Check boxes and Mandatory fields in Topic templates?](https://meta.discourse.org/t/check-boxes-and-mandatory-fields-in-topic-templates/271117)

<div class="topic-metadata">

**Author:** [@Anat\_Srulovitch](https://meta.discourse.org/u/Anat_Srulovitch)\
**Replies:** 6\
**Last updated:** [October 16, 2023, 7:15pm UTC](https://meta.discourse.org/t/check-boxes-and-mandatory-fields-in-topic-templates/271117 "2023-10-16T19:15:02Z")

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Hi, Is there a way to have Topic templates include Checkboxes and Mandatory fields? Thanks,

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## [Form-fields for topic creation rather than a text box](https://meta.discourse.org/t/form-fields-for-topic-creation-rather-than-a-text-box/264904)

<div class="topic-metadata">

**Author:** [@CubeCoders](https://meta.discourse.org/u/CubeCoders)\
**Replies:** 8\
**Last updated:** [October 16, 2023, 7:14pm UTC](https://meta.discourse.org/t/form-fields-for-topic-creation-rather-than-a-text-box/264904 "2023-10-16T19:14:26Z")

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I use Discourse for technical support. My current approach has been to use a pre-filled template for support topics. However many users are not familiar with markdown formatting, how comment fields work, and sometimes ju…

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## [Passworded/client-side encrypted backups to upload to S3?](https://meta.discourse.org/t/passworded-client-side-encrypted-backups-to-upload-to-s3/282432)

<div class="topic-metadata">

**Author:** [@nordize](https://meta.discourse.org/u/nordize)\
**Replies:** 0\
**Last updated:** [October 16, 2023, 6:49pm UTC](https://meta.discourse.org/t/passworded-client-side-encrypted-backups-to-upload-to-s3/282432 "2023-10-16T18:49:53Z")

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Say the Discourse forum contains sensitive material but we’d like to use the S3 backup feature. Is there a way (\*) to encrypt the backup client side (or add a password etc) before sending the backup to the S3 bucket? Or …

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## [New Topic template form, like GitHub Issue templates?](https://meta.discourse.org/t/new-topic-template-form-like-github-issue-templates/228452)

<div class="topic-metadata">

**Author:** [@mksafi](https://meta.discourse.org/u/mksafi)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 7:11pm UTC](https://meta.discourse.org/t/new-topic-template-form-like-github-issue-templates/228452 "2023-10-16T19:11:28Z")

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Discourse currently has the Category Template feature, which prefills the Composer. It’s useful, but a nice step up from that could be to have the ability to create a custom New Topic form, with custom fields, driven by …

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## [Solution grayed out on flagged topic](https://meta.discourse.org/t/solution-grayed-out-on-flagged-topic/280906)

<div class="topic-metadata">

**Author:** [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 5:50pm UTC](https://meta.discourse.org/t/solution-grayed-out-on-flagged-topic/280906 "2023-10-16T17:50:24Z")

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Reproduction steps: Topic is hidden by community flags. (Flag the post twice) Mark a solution that is not currently the reply. The solution will appear grayed out as if it is the same element as a flagged post.

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## [Login functionality](https://meta.discourse.org/t/login-functionality/282394)

<div class="topic-metadata">

**Author:** [@swati\_vishnoi](https://meta.discourse.org/u/swati_vishnoi)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 5:45pm UTC](https://meta.discourse.org/t/login-functionality/282394 "2023-10-16T17:45:54Z")

</div>

For my created community, i want that first time member should be able to view posts and all without logging in, but to comment they need to login… how do i do that?

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## [Does Mermaid work in published pages?](https://meta.discourse.org/t/does-mermaid-work-in-published-pages/282418)

<div class="topic-metadata">

**Author:** [@pi88](https://meta.discourse.org/u/pi88)\
**Replies:** 1\
**Last updated:** [October 16, 2023, 4:54pm UTC](https://meta.discourse.org/t/does-mermaid-work-in-published-pages/282418 "2023-10-16T16:54:40Z")

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May i know if this work with page publishing? Thanks

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## [Your own banner with a link](https://meta.discourse.org/t/your-own-banner-with-a-link/282346)

<div class="topic-metadata">

**Author:** [@R2BB1T](https://meta.discourse.org/u/R2BB1T)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 4:35pm UTC](https://meta.discourse.org/t/your-own-banner-with-a-link/282346 "2023-10-16T16:35:46Z")

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Tell me please. Is it possible to make your own banner image with a link so as not to use advertising plugins?

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## [User who is not op and not tl3 or moderator edited topic title](https://meta.discourse.org/t/user-who-is-not-op-and-not-tl3-or-moderator-edited-topic-title/282370)

<div class="topic-metadata">

**Author:** [@Moin](https://meta.discourse.org/u/Moin)\
**Replies:** 3\
**Last updated:** [October 16, 2023, 4:20pm UTC](https://meta.discourse.org/t/user-who-is-not-op-and-not-tl3-or-moderator-edited-topic-title/282370 "2023-10-16T16:20:33Z")

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I had a user, who edited the topic title of a topic, where they are not the author of the first post. They cannot do that on other topics. I think this is because the topic was created by splitting posts from a topic wh…

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## [Adding ssl cert for subdomain after official discourse installation](https://meta.discourse.org/t/adding-ssl-cert-for-subdomain-after-official-discourse-installation/282376)

<div class="topic-metadata">

**Author:** [@ponkie](https://meta.discourse.org/u/ponkie)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 4:19pm UTC](https://meta.discourse.org/t/adding-ssl-cert-for-subdomain-after-official-discourse-installation/282376 "2023-10-16T16:19:32Z")

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I have a discourse install using the official method ssl is working fine, but I want to add another sub-domain with cert-bot. The thing is it’s for n8n and it already has it’s own let’s encrypt creation code. I’m a b…

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## [Display categories](https://meta.discourse.org/t/display-categories/282400)

<div class="topic-metadata">

**Author:** [@R2BB1T](https://meta.discourse.org/u/R2BB1T)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 3:59pm UTC](https://meta.discourse.org/t/display-categories/282400 "2023-10-16T15:59:58Z")

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please tell me how to make all categories appear to all users in the sidebar like here on the forum.

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## [Create a pop-up with form that populates User Fields](https://meta.discourse.org/t/create-a-pop-up-with-form-that-populates-user-fields/282387)

<div class="topic-metadata">

**Author:** [@mattdamod](https://meta.discourse.org/u/mattdamod)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 3:11pm UTC](https://meta.discourse.org/t/create-a-pop-up-with-form-that-populates-user-fields/282387 "2023-10-16T15:11:50Z")

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All new members to my forum can answer the new user fields at sign-up - that’s fine. I’m exploring ways I can encourage older members to enter this info into their accounts. If possible, how can I create a pop-up that h…

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## [Require, I18n, define not defined? due to bunny.net optimizer breaking javascript](https://meta.discourse.org/t/require-i18n-define-not-defined-due-to-bunny-net-optimizer-breaking-javascript/282381)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 6\
**Last updated:** [October 16, 2023, 1:45pm UTC](https://meta.discourse.org/t/require-i18n-define-not-defined-due-to-bunny-net-optimizer-breaking-javascript/282381 "2023-10-16T13:45:40Z")

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I just ran an upgrade on a standard install and it’s got a bunch of javascript errors. Only official plugins. Still broken in safe-mode.

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## [Plugin for Yandex Ad Network](https://meta.discourse.org/t/plugin-for-yandex-ad-network/109860)

<div class="topic-metadata">

**Author:** [@Fedor\_Ponomarev](https://meta.discourse.org/u/Fedor_Ponomarev)\
**Replies:** 5\
**Last updated:** [October 16, 2023, 1:16pm UTC](https://meta.discourse.org/t/plugin-for-yandex-ad-network/109860 "2023-10-16T13:16:08Z")

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Hi. Is there any plugin to use Yandex Ad (https://partner2.yandex.ru) banners with Discourse (with auto disabling for trust users)?

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## [Changing ownership of a topic doesn’t work](https://meta.discourse.org/t/changing-ownership-of-a-topic-doesn-t-work/282338)

<div class="topic-metadata">

**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 12:02pm UTC](https://meta.discourse.org/t/changing-ownership-of-a-topic-doesn-t-work/282338 "2023-10-16T12:02:10Z")

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I can’t, as an admin, change ownership of a topic. And safe-mode didn’t bring any clearence. I’m on iPad, so can’t tell if there is any errors in console. Diacourse is upgraded about an hour ago. What else… in that categ…

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## [Clarification needed about auto-sizing](https://meta.discourse.org/t/clarification-needed-about-auto-sizing/282349)

<div class="topic-metadata">

**Author:** [@packman](https://meta.discourse.org/u/packman)\
**Replies:** 1\
**Last updated:** [October 16, 2023, 9:40am UTC](https://meta.discourse.org/t/clarification-needed-about-auto-sizing/282349 "2023-10-16T09:40:23Z")

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Please can the auto sizing option be clarified. From GitHub it appears that adding ‘,auto’ onto the height command activates this. The example given uses: height=200,auto What is the purpose of the 200 if the chart is …

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## [What's with this official theme navigation?](https://meta.discourse.org/t/whats-with-this-official-theme-navigation/282339)

<div class="topic-metadata">

**Author:** [@collin2023](https://meta.discourse.org/u/collin2023)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 8:59am UTC](https://meta.discourse.org/t/whats-with-this-official-theme-navigation/282339 "2023-10-16T08:59:41Z")

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What’s with this official theme navigation? Love the navigation theme so much!

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## [Hosted to self-hosted migration: past uploads still reference discourse infra](https://meta.discourse.org/t/hosted-to-self-hosted-migration-past-uploads-still-reference-discourse-infra/281131)

<div class="topic-metadata">

**Author:** [@kluvin](https://meta.discourse.org/u/kluvin)\
**Replies:** 15\
**Last updated:** [October 16, 2023, 6:46am UTC](https://meta.discourse.org/t/hosted-to-self-hosted-migration-past-uploads-still-reference-discourse-infra/281131 "2023-10-16T06:46:21Z")

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Checked: Images lost when migrating to self-hosting, posts:rebake does not do anything good. Problem We followed the official instructions and created a Lightsail instance, from there we did a database download from th…

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## [Rebuild HTML for all posts](https://meta.discourse.org/t/rebuild-html-for-all-posts/282306)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 1\
**Last updated:** [October 16, 2023, 3:12am UTC](https://meta.discourse.org/t/rebuild-html-for-all-posts/282306 "2023-10-16T03:12:44Z")

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Hi, What is the way to Rebuild HTML for all posts? Thank you.

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## [Bing says Meta Description too long](https://meta.discourse.org/t/bing-says-meta-description-too-long/282271)

<div class="topic-metadata">

**Author:** [@ufukayyildiz](https://meta.discourse.org/u/ufukayyildiz)\
**Replies:** 2\
**Last updated:** [October 15, 2023, 10:35pm UTC](https://meta.discourse.org/t/bing-says-meta-description-too-long/282271 "2023-10-15T22:35:27Z")

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Hi, Bing says Meta Description too long for topic Meta Descriptions. Is there any way to limit length of Meta Description

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## [Email configuration issue](https://meta.discourse.org/t/email-configuration-issue/282046)

<div class="topic-metadata">

**Author:** [@agf1997](https://meta.discourse.org/u/agf1997)\
**Replies:** 4\
**Last updated:** [October 15, 2023, 6:24pm UTC](https://meta.discourse.org/t/email-configuration-issue/282046 "2023-10-15T18:24:06Z")

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I experiencing a configuration issue with email and I’m just not sure where to rectify the problem. The “Visit Topic” buttom in the emails that are generated from the forum seem to have the wrong url. The subdomai…

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## [Save and Continue Button and/or Shortcut in the Composer?](https://meta.discourse.org/t/save-and-continue-button-and-or-shortcut-in-the-composer/282200)

<div class="topic-metadata">

**Author:** [@denvergeeks](https://meta.discourse.org/u/denvergeeks)\
**Replies:** 9\
**Last updated:** [October 15, 2023, 10:38am UTC](https://meta.discourse.org/t/save-and-continue-button-and-or-shortcut-in-the-composer/282200 "2023-10-15T10:38:24Z")

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I can’t seem to find any reference to a shortcut or theme component to Save a Topic Post without closing (and then having to re-open) the Composer. Is anyone aware of any existing way to do this? I can Tab-Enter (conve…

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## ["Login error" page during the login attempt by existing user previously added through SSO](https://meta.discourse.org/t/login-error-page-during-the-login-attempt-by-existing-user-previously-added-through-sso/282160)

<div class="topic-metadata">

**Author:** [@GeorgeDev](https://meta.discourse.org/u/GeorgeDev)\
**Replies:** 2\
**Last updated:** [October 15, 2023, 9:20am UTC](https://meta.discourse.org/t/login-error-page-during-the-login-attempt-by-existing-user-previously-added-through-sso/282160 "2023-10-15T09:20:00Z")

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Hi there. The whole “SSO loop” (send the user to our site → authenticate → send back to Forum with signed payload) seems to be set correctly as the first user was added properly (I can see the user in the admin dashboard…

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## [Digest email: logo color/background conflict (light/dark mode)](https://meta.discourse.org/t/digest-email-logo-color-background-conflict-light-dark-mode/279472)

<div class="topic-metadata">

**Author:** [@ToddZ](https://meta.discourse.org/u/ToddZ)\
**Replies:** 9\
**Last updated:** [October 15, 2023, 7:21am UTC](https://meta.discourse.org/t/digest-email-logo-color-background-conflict-light-dark-mode/279472 "2023-10-15T07:21:56Z")

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I’m using the default theme with no theme components or CSS customization. In Settings, I’ve specified my white “dark mode” logo for the digest email, because the logo background area of the digest is dark. Looks great –…

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## [Questions about editor, style guide and tags](https://meta.discourse.org/t/questions-about-editor-style-guide-and-tags/282239)

<div class="topic-metadata">

**Author:** [@wizible](https://meta.discourse.org/u/wizible)\
**Replies:** 4\
**Last updated:** [October 14, 2023, 8:44pm UTC](https://meta.discourse.org/t/questions-about-editor-style-guide-and-tags/282239 "2023-10-14T20:44:10Z")

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I hope someone can answer the following three questions for me. 1.) Editor I have read a lot here in the forum but could not find an answer. Is there a way to change the editor? My target group is not very tech-savvy a…

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## [Reducing max file upload limit](https://meta.discourse.org/t/reducing-max-file-upload-limit/282051)

<div class="topic-metadata">

**Author:** [@mpaler](https://meta.discourse.org/u/mpaler)\
**Replies:** 3\
**Last updated:** [October 14, 2023, 6:24pm UTC](https://meta.discourse.org/t/reducing-max-file-upload-limit/282051 "2023-10-14T18:24:20Z")

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Quick question, in my forum I had a bunch of very large embedded images that I wanted to be downloaded to stored as uploads locally. In order to get those to download, I needed to set the upload limits very high. If…

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## [What are the ways to do a competition like this](https://meta.discourse.org/t/what-are-the-ways-to-do-a-competition-like-this/282228)

<div class="topic-metadata">

**Author:** [@PrettyGirl](https://meta.discourse.org/u/PrettyGirl)\
**Replies:** 2\
**Last updated:** [October 14, 2023, 12:39pm UTC](https://meta.discourse.org/t/what-are-the-ways-to-do-a-competition-like-this/282228 "2023-10-14T12:39:04Z")

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The users who receive the most hearts (or any other metric) by a specified date and time will win. Is there any plugin or method to implement this? The purpose is to promote and increase quality posts on the site. In the…

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