# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=259

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 260

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## [Postgresql credentials](https://meta.discourse.org/t/postgresql-credentials/280959)

<div class="topic-metadata">

**Author:** [@inj3ct0r](https://meta.discourse.org/u/inj3ct0r)\
**Replies:** 2\
**Last updated:** [October 3, 2023, 9:10pm UTC](https://meta.discourse.org/t/postgresql-credentials/280959 "2023-10-03T21:10:01Z")

</div>

Hello, I need these information how could i got it ? PostgreSQL server PostgreSQL database name PostgreSQL username PostgreSQL port

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## [Notify via e-mail whenever a new topic is open/posted](https://meta.discourse.org/t/notify-via-e-mail-whenever-a-new-topic-is-open-posted/280952)

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**Author:** [@Vinicius\_Goncalves](https://meta.discourse.org/u/Vinicius_Goncalves)\
**Replies:** 1\
**Last updated:** [October 3, 2023, 8:12pm UTC](https://meta.discourse.org/t/notify-via-e-mail-whenever-a-new-topic-is-open-posted/280952 "2023-10-03T20:12:46Z")

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Hi everyone, Is there any way to be notified via e-mail whenever a new topic is open/posted? Thanks in advance

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## [Could the installation docs address more situations?](https://meta.discourse.org/t/could-the-installation-docs-address-more-situations/280811)

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**Author:** [@gilgongo](https://meta.discourse.org/u/gilgongo)\
**Replies:** 7\
**Last updated:** [October 3, 2023, 6:01pm UTC](https://meta.discourse.org/t/could-the-installation-docs-address-more-situations/280811 "2023-10-03T18:01:11Z")

</div>

I’m sure these instructions work well for those who use cloud servers dedicated to the purpose of hosting only Discourse. But there may be quite a large number who want to install it on hosts that already have web and m…

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## [Error rebuilding on 2GB RAM without swap](https://meta.discourse.org/t/error-rebuilding-on-2gb-ram-without-swap/280861)

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**Author:** [@MarcP](https://meta.discourse.org/u/MarcP)\
**Replies:** 8\
**Last updated:** [October 3, 2023, 3:52pm UTC](https://meta.discourse.org/t/error-rebuilding-on-2gb-ram-without-swap/280861 "2023-10-03T15:52:12Z")

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I am running into the exact same issue as the topic above, on a 2GB ram instance. Right before the error, I made a htop snapshot - notice swap is not being used.

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## [Delete user’s posts after anonymization?](https://meta.discourse.org/t/delete-user-s-posts-after-anonymization/280895)

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**Author:** [@Wingtip](https://meta.discourse.org/u/Wingtip)\
**Replies:** 2\
**Last updated:** [October 3, 2023, 3:31pm UTC](https://meta.discourse.org/t/delete-user-s-posts-after-anonymization/280895 "2023-10-03T15:31:17Z")

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We want to anonymize a user so quotes of his posts won’t show his name, delete all posts by that user, and then delete the user entirely. After we anonymize his posts, will the profile still exist such that we can nuke …

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## [Users unable to change title and flair](https://meta.discourse.org/t/users-unable-to-change-title-and-flair/280902)

<div class="topic-metadata">

**Author:** [@cmahns](https://meta.discourse.org/u/cmahns)\
**Replies:** 0\
**Last updated:** [October 3, 2023, 2:47pm UTC](https://meta.discourse.org/t/users-unable-to-change-title-and-flair/280902 "2023-10-03T14:47:37Z")

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Issue My organization is currently running an internal recruitment and re-commitment campaign, one of the bonuses we’re exploring is adding a user title and flair for bragging rights which is inherited from a user group.…

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## [Default terms of service is missing](https://meta.discourse.org/t/default-terms-of-service-is-missing/280844)

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**Author:** [@PrettyGirl](https://meta.discourse.org/u/PrettyGirl)\
**Replies:** 6\
**Last updated:** [October 3, 2023, 10:03am UTC](https://meta.discourse.org/t/default-terms-of-service-is-missing/280844 "2023-10-03T10:03:56Z")

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When I click the FAQ and scroll down to the bottom of that I can find the “Terms of service”. When I click that, it directs to nothing. I guess there should be a default TOS page somewhere but the link is broken, it sho…

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## [No user preferences updating on my site](https://meta.discourse.org/t/no-user-preferences-updating-on-my-site/280551)

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**Author:** [@codergautam](https://meta.discourse.org/u/codergautam)\
**Replies:** 11\
**Last updated:** [October 3, 2023, 3:10am UTC](https://meta.discourse.org/t/no-user-preferences-updating-on-my-site/280551 "2023-10-03T03:10:24Z")

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Users are unable to change their about section in my forum. When they press save it says saved, but refreshing just clears this. Unable to reproduce on Meta. Able to reproduce when I change my bio or change someone else’…

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## [Discourse vs vbulletin5](https://meta.discourse.org/t/discourse-vs-vbulletin5/135989)

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**Author:** [@testuser2](https://meta.discourse.org/u/testuser2)\
**Replies:** 4\
**Last updated:** [December 15, 2019, 2:22pm UTC](https://meta.discourse.org/t/discourse-vs-vbulletin5/135989 "2019-12-15T14:22:54Z")

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Hi there, I’m just thinking about using discourse instead of vbulletin5 to start a new community for a larger website. Are there any examples for discourse on big communities, with +1000 new postings per day? And what…

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## [How Do I transfer Discourse between servers?](https://meta.discourse.org/t/how-do-i-transfer-discourse-between-servers/280818)

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**Author:** [@tpglitch](https://meta.discourse.org/u/tpglitch)\
**Replies:** 1\
**Last updated:** [October 3, 2023, 12:13am UTC](https://meta.discourse.org/t/how-do-i-transfer-discourse-between-servers/280818 "2023-10-03T00:13:05Z")

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I need to move my discourse server from my current one to a new one (on Linode) How can I do this?

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## [Email digest having its own colors](https://meta.discourse.org/t/email-digest-having-its-own-colors/237274)

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**Author:** [@riteshsaini](https://meta.discourse.org/u/riteshsaini)\
**Replies:** 6\
**Last updated:** [October 2, 2023, 8:42pm UTC](https://meta.discourse.org/t/email-digest-having-its-own-colors/237274 "2023-10-02T20:42:21Z")

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For some reason, there is this color in my email background: #052e3d I don’t know where it is coming from. How do I change it? email accent bg color is #222b45 which is not working.

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## [Automated E-mail Flags](https://meta.discourse.org/t/automated-e-mail-flags/279305)

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**Author:** [@anon65426961](https://meta.discourse.org/u/anon65426961)\
**Replies:** 8\
**Last updated:** [October 2, 2023, 7:57pm UTC](https://meta.discourse.org/t/automated-e-mail-flags/279305 "2023-10-02T19:57:10Z")

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Good day, Am confused by some of these flag notifications I see on many automated e-mails, including some self-hosted discourse forum sites but not discourse server hosted ones. Believe these may have something to do w…

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## [Cannot Create New Topics](https://meta.discourse.org/t/cannot-create-new-topics/280762)

<div class="topic-metadata">

**Author:** [@davidkingham](https://meta.discourse.org/u/davidkingham)\
**Replies:** 7\
**Last updated:** [October 2, 2023, 6:48pm UTC](https://meta.discourse.org/t/cannot-create-new-topics/280762 "2023-10-02T18:48:15Z")

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After updating to latest yesterday my users cannot create topics anymore. They get the following error: An error occurred: You supplied invalid parameters to the request: Category not allowed for topic creation. Nothing …

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## [Error with code blocks: 403 Forbidden](https://meta.discourse.org/t/error-with-code-blocks-403-forbidden/280764)

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**Author:** [@gkaf89](https://meta.discourse.org/u/gkaf89)\
**Replies:** 2\
**Last updated:** [October 2, 2023, 5:09pm UTC](https://meta.discourse.org/t/error-with-code-blocks-403-forbidden/280764 "2023-10-02T17:09:02Z")

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I recently took on the management of discourse server, and there are a few issues. I have persistent issues when trying to create or edit a post with code blocks. When trying to create or edit a post with the code bloc…

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## [Docker for development vs the rails server + ember](https://meta.discourse.org/t/docker-for-development-vs-the-rails-server-ember/280661)

<div class="topic-metadata">

**Author:** [@PrettyGirl](https://meta.discourse.org/u/PrettyGirl)\
**Replies:** 10\
**Last updated:** [October 2, 2023, 2:59pm UTC](https://meta.discourse.org/t/docker-for-development-vs-the-rails-server-ember/280661 "2023-10-02T14:59:48Z")

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I’ve read the following thread on setting up the discourse for the development environment. meta discourse org/t/install-discourse-on-macos-for-development/15772 However, it doesn’t say anything about enclosing discour…

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## [INSTALL-cloud.md slightly disappointing expectations?](https://meta.discourse.org/t/install-cloud-md-slightly-disappointing-expectations/280731)

<div class="topic-metadata">

**Author:** [@gilgongo](https://meta.discourse.org/u/gilgongo)\
**Replies:** 1\
**Last updated:** [October 2, 2023, 2:56pm UTC](https://meta.discourse.org/t/install-cloud-md-slightly-disappointing-expectations/280731 "2023-10-02T14:56:25Z")

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The introductory paragraph here says “… with zero knowledge of Rails or Linux shell” then goes on to say not only, “Connect to your server via its IP address using SSH” but then gives shell commands to clone the docker i…

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## [Top page default timeframe not working](https://meta.discourse.org/t/top-page-default-timeframe-not-working/280591)

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**Author:** [@Thomas\_Rother](https://meta.discourse.org/u/Thomas_Rother)\
**Replies:** 1\
**Last updated:** [October 2, 2023, 1:44pm UTC](https://meta.discourse.org/t/top-page-default-timeframe-not-working/280591 "2023-10-02T13:44:58Z")

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Although “top page default timeframe” is set to “weekly”, some users here still see “yearly” when they login: Cookie deletion does not solve this either. I see no option to control this setting from within the user p…

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## [Remove blank space and advertisement text on unfilled ad](https://meta.discourse.org/t/remove-blank-space-and-advertisement-text-on-unfilled-ad/280558)

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**Author:** [@codergautam](https://meta.discourse.org/u/codergautam)\
**Replies:** 10\
**Last updated:** [October 2, 2023, 1:38pm UTC](https://meta.discourse.org/t/remove-blank-space-and-advertisement-text-on-unfilled-ad/280558 "2023-10-02T13:38:10Z")

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Ads on my forum dont always fill and sometimes Google isn’t able to find an ad atm, so it just shows blank. This is fine, but I believe the advertisement text and the white space taken during this scenario should be remo…

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## [Upgrade failed (NoMethodError: undefined method \`register\_bookmarkable' for Bookmark:Class)](https://meta.discourse.org/t/upgrade-failed-nomethoderror-undefined-method-register-bookmarkable-for-bookmark-class/258761)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 4\
**Last updated:** [October 2, 2023, 1:03pm UTC](https://meta.discourse.org/t/upgrade-failed-nomethoderror-undefined-method-register-bookmarkable-for-bookmark-class/258761 "2023-10-02T13:03:00Z")

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Performing an upgrade in the Admin web interface, from 3.1.0.beta2 to beta3, I think I successfully finished the Docker Manager upgrade and then the main Discourse upgrade failed like so: $ yarn install --production yar…

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## [IPv6 Git clone fails in discourse-setup, but works on the machine?!?](https://meta.discourse.org/t/ipv6-git-clone-fails-in-discourse-setup-but-works-on-the-machine/280580)

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**Author:** [@nottoobright](https://meta.discourse.org/u/nottoobright)\
**Replies:** 4\
**Last updated:** [October 1, 2023, 6:52pm UTC](https://meta.discourse.org/t/ipv6-git-clone-fails-in-discourse-setup-but-works-on-the-machine/280580 "2023-10-01T18:52:53Z")

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My discourse-setup is failing on a Ubuntu 22.04 VPS with the following error: fatal: unable to access https://github.com/discourse/discourse.git/: Could not resolve host: github.com My VPS has only an IPv6 address, but…

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## [MailChimp mirror 'eats' the mail](https://meta.discourse.org/t/mailchimp-mirror-eats-the-mail/279296)

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**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 4\
**Last updated:** [October 1, 2023, 11:33am UTC](https://meta.discourse.org/t/mailchimp-mirror-eats-the-mail/279296 "2023-10-01T11:33:10Z")

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Continuing the discussion from Create a read-only mailing list mirror: I found an occurrence of a parsing error that I think may be useful to fix since it concerns MailChimp. Here is the problem: Issue When I receive a…

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## [A user cannot login due to CSP issue](https://meta.discourse.org/t/a-user-cannot-login-due-to-csp-issue/280556)

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**Author:** [@Cara](https://meta.discourse.org/u/Cara)\
**Replies:** 4\
**Last updated:** [September 30, 2023, 6:05pm UTC](https://meta.discourse.org/t/a-user-cannot-login-due-to-csp-issue/280556 "2023-09-30T18:05:21Z")

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Since a while a user is not able to log to the forum. He has a CSP issue: Refused to execute inline script because it violates the following Content Security Policy directive: "script-src https://boulette.advantaged.ne…

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## [Users cannot request to join group](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333)

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**Author:** [@JoeD](https://meta.discourse.org/u/JoeD)\
**Replies:** 11\
**Last updated:** [September 30, 2023, 1:38pm UTC](https://meta.discourse.org/t/users-cannot-request-to-join-group/280333 "2023-09-30T13:38:41Z")

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At some point in the past month or so, users lost the ability to request membership of a key group that we use to gate access to the majority of the forum and I’m unsure why. I’ve searched on the topic and only see old …

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## [NOT FOUND and Partition table entries are not in disk order](https://meta.discourse.org/t/not-found-and-partition-table-entries-are-not-in-disk-order/280208)

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**Author:** [@JacobDK](https://meta.discourse.org/u/JacobDK)\
**Replies:** 1\
**Last updated:** [September 30, 2023, 12:44pm UTC](https://meta.discourse.org/t/not-found-and-partition-table-entries-are-not-in-disk-order/280208 "2023-09-30T12:44:35Z")

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What is happening ? Why am I getting NOT FOUND and Partition tables not in disk order ? Just did the advised install on digital ocean with zeptomail though. ==================== DOCKER INFO ==================== DOCKER…

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## [Personal message only certain users](https://meta.discourse.org/t/personal-message-only-certain-users/280607)

<div class="topic-metadata">

**Author:** [@Victor\_Gonzalez](https://meta.discourse.org/u/Victor_Gonzalez)\
**Replies:** 4\
**Last updated:** [September 30, 2023, 12:35pm UTC](https://meta.discourse.org/t/personal-message-only-certain-users/280607 "2023-09-30T12:35:53Z")

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I’m building a community and would like to allow only private messages from certain groups only to admins/moderators, for examples users in group 1 can only message moderators & admins, not other users in group 1. Is thi…

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## [Discourse stuck when updating](https://meta.discourse.org/t/discourse-stuck-when-updating/280472)

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**Author:** [@AlexCR](https://meta.discourse.org/u/AlexCR)\
**Replies:** 2\
**Last updated:** [September 30, 2023, 10:08am UTC](https://meta.discourse.org/t/discourse-stuck-when-updating/280472 "2023-09-30T10:08:30Z")

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Hi, I’m in charge of running a Discourse forum for one organization I’m part of. It’s running on an Ubuntu 18.04 box on AWS. I’m somewhat familiar with Ubuntu, not really with Discourse. I’ve tried upgrading to the lat…

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## [Permanent/stickied note on Discourse](https://meta.discourse.org/t/permanent-stickied-note-on-discourse/280581)

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**Author:** [@bseed](https://meta.discourse.org/u/bseed)\
**Replies:** 1\
**Last updated:** [September 30, 2023, 7:46am UTC](https://meta.discourse.org/t/permanent-stickied-note-on-discourse/280581 "2023-09-30T07:46:48Z")

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How would I add a stickied note similar to Katalon (https://forum.katalon.com/)? Particularly the content in the two light purple boxes: Currently using the Discourse Air Theme on https://www.hardwareinterviews.f…

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## [User monetization with group access?](https://meta.discourse.org/t/user-monetization-with-group-access/135686)

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**Author:** [@Joshua\_Kogan](https://meta.discourse.org/u/Joshua_Kogan)\
**Replies:** 17\
**Last updated:** [September 30, 2023, 4:40am UTC](https://meta.discourse.org/t/user-monetization-with-group-access/135686 "2023-09-30T04:40:14Z")

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Is it possible for users to charge a fee to permit other users access to their groups, and related group materials? I know it is not an off-the-shelf feature, but is it possible?

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## [Port 80/443 not accessible while installing Discourse](https://meta.discourse.org/t/port-80-443-not-accessible-while-installing-discourse/280363)

<div class="topic-metadata">

**Author:** [@nottoobright](https://meta.discourse.org/u/nottoobright)\
**Replies:** 4\
**Last updated:** [September 30, 2023, 2:27am UTC](https://meta.discourse.org/t/port-80-443-not-accessible-while-installing-discourse/280363 "2023-09-30T02:27:27Z")

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UPDATE: nmap and nc show that ports 80 and 443 are closed. Is that a problem for Discourse setup? I thought that just means that the port are open but there is no service listening on them. I expected Discourse setup to……

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## [Is there a way to use IMAP instead of POP3 for replies by email?](https://meta.discourse.org/t/is-there-a-way-to-use-imap-instead-of-pop3-for-replies-by-email/279012)

<div class="topic-metadata">

**Author:** [@jeanas](https://meta.discourse.org/u/jeanas)\
**Replies:** 7\
**Last updated:** [September 29, 2023, 3:54pm UTC](https://meta.discourse.org/t/is-there-a-way-to-use-imap-instead-of-pop3-for-replies-by-email/279012 "2023-09-29T15:54:11Z")

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Is there a way to use IMAP instead of POP3 for replies by email?

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